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Pro3 ProblemsProblemsQuestionsUrgent

Help! Matterport Pro3 Camera won’t turn on after changing battery18394

iPhotoTN private msg quote post Address this user
anybody had Pro 3 not turn on after changing battery? Tried several batteries, won’t do anything.
Post 1 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
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Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@iPhotoTN

Anything in this WGAN Forum discussion helpful?

Urgent: Matterport Pro3 Camera won’t power up

Dan
Post 2 IP   flag post
iPhotoTN private msg quote post Address this user
ThanksDan, I looked and seems same trouble with several cameras. I was inside doing airport when I changed batteries. I have several and all charged but same result. I called support and sent all info but haven’t heard back. Just maybe mine will start up after sitting. I’ll let you know. Thank you!
Post 3 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@iPhotoTN

Yes. Please let us know what Matterport Support says.

How about this related WGAN Forum discussion:

Matterport Pro3 - included AC adapter problems?

Dan
Post 4 IP   flag post
Benrk0385 private msg quote post Address this user
I’ve had similar issues. Luckily I have three batteries. I’m not sure if it’s the battery or the camera. Sometimes it works when I remove the battery and then put it back in several times. Or I’ll just move onto another battery.
Post 5 IP   flag post
WGAN Fan
Club Member
Queensland, Australia
Wingman private msg quote post Address this user
Since it is happening with all batteries the first thing I would check battery pins inside a camera for some dirt or damage. If there is something on them or they damaged it can prevent battery contacts to come in a full contact with all pins inside the camera
Post 6 IP   flag post
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