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Capture Appx
'Capture App' Topics
| Title | Author | Posts | Last Post |
| Question about Matterport Pro 3 Scanning Limits | AndrewMaydaa | 6 | 10 monthsDanSmigrod (32461): @AndrewMaydaa In case this is helpful ... WGAN Forum discussions tagged: Large Best, Dan |
| Matterport Capture App - Wish List | DanSmigrod | 46![]() | 1 yearDanSmigrod (32461): Wishing Matterport would use AI to automatically remove tripod shadow |
| Matterport Capture App + iPad Pro touch screen Problems? | Harrycayman | 14 | 2 yearsHarrycayman (445): I tried the app and still same problem |
| URGENT: iPad closes Matterport app unexpectedly. How to fix?! | Flashcutter | 5 | 3 years8643d (267): You will definitely notice your time on site scanning will be faster with your new iPad. Best of luck! |
| Matterport Re-align Scan? | Harrycayman | 18 | 3 yearsOlegred (102): It also works on nonlidar cameras. |
| Leica BLK 360 and the Android Matterport Capture App? | Meidansha | 4 | 3 yearsaerialpixels (466): just a thought be careful that the drone doesnt scare the cows! |
| Help Please: Matterport "Mark" (Trim Tool) Features not working correctly | Jrphoto | 8 | 4 yearsJrphoto (50): Issue resolved All working fine again. |
| Matterport Capture App very slow when marking windows, mirrors and trim. | rzphotoman | 11 | 4 yearsDanSmigrod (32461): @rzphotoman Thanks for the update. Hmmmm.... Beta / via TestFlight Dan |
| Urgent: Matterport Server error code 3???!! | Jrphoto | 6 | 4 yearsJrphoto (50): @GETMYVR Just did that and it worked! Thanks for your help. |
| Help please: Crazy misalignment lately in capture app | pixelray | 11 | 4 yearsVTLV (2949): https://youtu.be/QpS-G6J_Jz8 |
| Matterport Backup | Matt19 | 14 | 4 yearsMatt19 (354): @Queen_City_3D That would be frustrating! Hopefully the new way is the answer. |
| Matterport CGI tour | bethereeu | 6 | 4 yearsWingman (4671): @CharlesHH it seems you have missed this thread Matterport new features(beta):Import 360 Images & scans manual placement |
| Fast Capture / Enable-Disable - no Longer in Capture app 4.3 | aerialpixels | 4 | 5 yearsrzphotoman (1837): Might be time to upgrade to Pro2 |
| Removal of two scans from Matterport tour? Other solutions? | Shawn_P | 12 | 5 yearsDanSmigrod (32461): @lilnitsch @Home3D Ha! Too funny! Happens to all of us! Dan |
| Matterport, Scanning and Aperture of Z1 | Tjawi | 4 | 5 yearsTjawi (14): Thank you Lilnitsch and Atriux for the info. |
| How can I scan multi floors without scanning stairs using elevators/tags | skyload300 | 8 | 5 yearsDanSmigrod (32461): @skyload300 Let us know if this works. Thanks, Dan |
| 360 photo not part of model upload | BobbyG | 4 | 6 yearslilnitsch (6324): @BobbyG Not a problem |
| I had to expand on the previous, so here is Matterport Capture Compare 2.0! | RichardStanton | 9 | 6 yearsahojman (335): Thanks for your answer! |
| How to Backup Your Matterport Spaces on iPad | DanSmigrod | 40![]() | 6 yearsDanSmigrod (32461): Hi All, Related WGAN Forum Discussion: ✓ Restoring a Previous BackUp not working Dan |
| Matterport Capture App Handheld>iPad Pro 2020 (12.9") versus iPhone Pro Max | DanSmigrod | 4 | 6 yearsDanSmigrod (32461): Just because the stitching is a mess? That's a scary idea! Dan |
| Scanning large space - advice for using BLK360 with Pro 2 | SpencerLasky | 8 | 6 yearsleonherbert (903): @SpencerLasky Cool project |
| 2 accounts on 1 Ipad | KfromPoland | 4 | 6 yearsKfromPoland (117): nope was just cuorius :) Thanks Guys for Help :) |
| WGAN-TV: Matterport Capture and 3D Showcase Apps for Newbies (Demo Show) | DanSmigrod | 7 | 6 yearsDanSmigrod (32461): WGAN-TV Matterport Capture App and Matterport Showcase App for Newbies |
| Video: How to Shoot and Convert Matterport 3D Views to 3D Scans | DanSmigrod | 2 | 6 yearsJune (411): Cool! |
| Virtual Tours for Australian quarantine facilities | modularmind | 2 | 6 yearsysabelc (168): @modularmind Sounds like a great idea! |
| how to scan mezzanines and spiral staircase in matterport | Michaela | 4 | 6 yearsMichaela (18): okey guys, thanks :) |
| Creating Matterport 3D spaces with your smartphone | JCHAFE | 8 | 6 yearsleonherbert (903): @DanSmigrod going senile, totally forgot about that. |
| unplug camera | zhijieyuan | 7 | 6 yearszhijieyuan (4): pro2:) |
| Error HDR stitching Lightroom via Ricoh Theta Stitcher | johnstro12 | 3 | 6 yearsjohnstro12 (5): Thanks mate :) ;)problem solved :O :angel: :beer: |
| Does Matterport camera ever need calibrating? | NC3D | 5 | 6 yearsKfromPoland (117): Did it helped ? |
| Matterport Scan Preview not working with the updated Capture App? | June | 3 | 6 yearsJune (411): Crap! Does that mean I've been spoiled? |
| Blur Faces and Sensitive Info | SNFmarkerting | 7 | 6 yearsKumar (547): @SNFmarkerting GeoCV is the answer. |
| Matterport 3D Tour done with Ricoh Theta V | 3SixtyNow | 12 | 6 yearsHarlanHambright (2151): Ricoh plug in. It works fine just not with capture. |
| Help please | JanHamorsky | 5 | 6 yearsDanSmigrod (32461): @JanHamorsky Please see this WGAN Forum discussion: ✓ Warning: Please DO NOT upgrade to Capture 3.0.4 until further notice. Dan |
| Quality Comparison between Pro2 - Theta 1 & Insta360 | kkc1006 | 5 | 6 yearsrzphotoman (1837): @kkc1006 Thanks for sharing. Pro 2, winner hands down. |
| New update for capture | ron0987 | 8 | 6 yearsTHRHHI (292): I use Imazing. Easy to use on my Windows machine. Just copied all the project files from the iPad to an external drive hooked to my PC. |
| Urgent: If you are using Matterport Capture (Beta) App via TestFlight | DanSmigrod | 1 | 6 yearsDanSmigrod (32461): URGENT From this WGAN Forum discussion .. Dan P.S. Much thanks to @THRHHI |
| Captur3d for editing photos and single property websites? | RayV | 21 | 6 yearsEyeMazing (15): Thankx Dan. Have an EyeMazing weekend yourself! Rick |
| High Quality Images and 3D modeling in tight spaces | newengland3d | 2 | 7 yearsJamie (2058): Either a hand scanner or lots of photos and use a photogrammetry software. Hosting |
| ONE FLOOR MISSING please help | Michaela | 4 | 7 yearsMichaela (18): I was contact support yesterday and I am still waiting for thier response. :( |
| I want to buy GeoCV kit outside US | trunganhvux | 3 | 7 yearsDanSmigrod (32461): @TakedaSan Thank you ... @trunganhvux WGAN Forum discussions tagged: GeoCV Best, Dan |
| Example: 360º Tour Shot with theVRkit | DanSmigrod | 4 | 7 yearsegkhoury (37): This specific tour was captured with a good old iPhone6S. Its camera is 12MP, same amount as Xs Max. |
| Urgent: Duplicate and Original Matterport Disappear from App | DanSmigrod | 8 | 7 yearsbrianbenjamen (28): Thank you for your response , yes firmware is current. |
| You can now update Google Street View with a GoPro Fusion 360 camera | Panoskin | 2 | 7 yearsTrustedPhotoDC (1108): Power in our hands? Sorry it’s been available with other cameras for over a year now. |
| Large hall | Harrycayman | 11 | 7 yearsDouglasMeyers (1294): Please do... |
| Cupix Storage Documentation options | Amsterdam07 | 7 | 7 yearsAmsterdam07 (13): That is what I was hoping for, will let you know once I get clarification. |
| Scanning a large outdoor space | 3dvrwalkthrough | 7 | 7 yearsDanSmigrod (32461): @3dvrwalkthrough WGAN Forum related discussion: ✓ Heads up comparison of insta360 Pro vs NC Tech iStar Pulsar Best, Dan |
| Capture app crashing | CKC | 3 | 7 yearsLukmoorkens (43): There’s a new update of the Capture app V2.5.3 Be sure you’re connected with the internet |
| Agents back tool which claims to create "most accurate" floorplans | GarySnyder | 6 | 7 yearsGerhard (1484): BLK takes way toooo long to scan, and home buyers don't care so much about dollhouse view etc. |
| Scanning outside in VR, not 360 | Smuller7711 | 5 | 8 yearsDanSmigrod (32461): @Smuller7711 Is this helpful for you to map the outside? ✓ SPAR3D-How to Make Money with PIX4D and Your Drone Dan |
| iPhone 360 tour | blacusta | 4 | 8 yearsblacusta (4): This was exactly what I was looking for! thank you for being so quick in your response |
| Matterport Outdoor Scanning - Rainbow & Glare | IanA | 3 | 8 yearsLiam_Tayler (239): ensure the lens is completely clean with one of those glass-cleaning cloths. |
| New Capture App and firmware update crashing | tocha | 6 | 8 yearsVirtualView (28): What model is your iPad? Maybe it doesn't have enough memory for the speed that you are moving at? |
| Matterport Updates Capture App and Firmware | DanSmigrod | 2 | 8 yearsVTLV (2949): My newsletter read "This update applies to the Pro 3D, Pro2 3D, and Pro2 Lite 3D cameras." The rumors are true! :eek: |
| Anyone scan inside a car? | 3dvirtualview | 10 | 8 years3dvirtualview (119): @KevinBasset very cool. Thank you! I will check out that program |
| ANNOUNCEMENT: Fast Capture Beta 6 Firmware | Metroplex360 | 2 | 8 years3dshowcaseuk (1373): Happy days I thought I had a dodgy camera |
| Poll: What Photo Software do you use most? | advancedhdr | 17 | 8 yearsHarlanHambright (2151): Photoshop exclusively. Photomatix for HDR (exclusively). For twilight, I shoot at twilight. |
| Screen capture software for making videos? | Matt19 | 6 | 8 yearsMatt19 (354): @DaveFahrny Thanks Dave!!! Very much appreciate the feedback! |
| Android based capture? | mjstef | 4 | 8 yearsDouglasMeyers (1294): Welcome to our World... We are owned by Matterport in all things 3D... |
| Suggestions on Large Scan (12 unit building) | plorenz | 6 | 8 yearsQueen_City_3D (3159): @VRimpact I believe she was onsite for 8 hours or so |
| Fast Matterport Scan... Wow! | ArtisticConcepts | 22 | 8 yearsMontreal3D (202): @ArtisticConcepts Mind to share the OBJ? Would'nt mind to sign NDA, simply have high interest in the current output data. |
| Does Matterport Capture Work in [Country]? | DanSmigrod | 3 | 8 yearsDannyBasting (1171): See link below: Matterport Pro2 "Wifi Fault" Error |
| Let´s do it: European Alternative | mori | 4 | 8 yearslauks (19): Hi, always interesting, keep me posted Luc |
| Matterport Single Login Functionality | DanSmigrod | 2 | 8 yearsPetraSoderling (752): Hooray!!! |
| If your iPad does not support iOS11, do this | DanSmigrod | 2 | 8 yearsMetroplex360 (9436): It's iPad Pro time! |
| Matterport Capture App V 2.4 | Max_Sodomovskiy | 6 | 8 yearspixelray (1213): Negative - I am running 2.3. About to update tonight due to these recent issues. Hope it solves them. |
| MP Capture Models - Transfer, Copy, Move? | petefstopuk | 4 | 8 yearsDanSmigrod (32461): @petefstopuk ✓ How to Backup Your Matterport Spaces on iPad Dan |
| Are Matterport pictures High Quality? | MagnaShow | 3 | 8 yearsMagnaShow (32): Thank you for your reply! |
| Screenshot of 'Dev' version of Capture | Metroplex360 | 2 | 8 yearsron0987 (3843): Nice catch, it would be nice to see this feature. |
| Multi-Scan Heights | Snap | 14 | 8 yearsSnap (194): Thank you @mori I will have a look |
| Fullscreen Parameter | George_WALKINTOUR | 7 | 8 yearsHarlanHambright (2151): Thank you. We Matterporters are much more effective tech support than tech support. |
| Matterport Firmware and Capture App Updates | DanSmigrod | 23 | 8 yearsmori (819): Shot done & all is o.k. |
| Matterport Capture App Meets Apple iCloud | DouglasMeyers | 1 | 8 yearsDouglasMeyers (1294): Does anyone know how to delete stuff from an i pad from the i cloud ? In our Matterport 3D App... Thanks |
| uploading to Matterport for the first time | fotoguy | 7 | 8 yearsDanSmigrod (32461): @fotoguy TY for joining as a Standard Member. I will follow-up with an email ... Dan |
| Tips for Empty Large Commercial Office Space | BrianM | 16 | 9 yearsStevenHattan (1513): @kellysuesharp Thanks. Show away! |
| Urgent The Mark FeatInCapture App Not Woking | abalkhail | 12 | 9 yearsabalkhail (40): @DannyBasting yes we have, but we get an error -11 even on the duplicate model. |
| Warning: Do NOT install iOS 10.3 Wait Until | DanSmigrod | 11 | 9 yearsjfantin (1733): I have updated about a month ago and everything works fine. |
| Do you have a MP Medical Office with People? | Ramblinman | 4 | 9 yearsRamblinman (46): @sailaway...could we ck it out? Tnx@JuMP...looking for something with ppl in the tour, but yes medical for sure |
| Maps + 3D Tours | CartoBlue | 5 | 9 yearsCartoBlue (43): Hey forgot to mention we can white label all of our maps, or brand it for either your business or your client. |
| Using an iPhone for Matterport Capture | DanSmigrod | 3 | 9 yearsDanSmigrod (32461): @grmngrl Thank you! Dan |
| strategy for large venue, best dollhouse | vgarcia | 4 | 9 yearsvgarcia (20): thx all |
| iCloud Backup Question | Gransky | 6 | 9 yearsDanSmigrod (32461): Hi All, Please continue this discussion here ... ✓ How to Backup Your Matterport Spaces 3D Tours that are on Your iPad Best, Dan |
| Matterport sign deal with airbnb | 3dshowcaseuk | 16 | 9 yearsRichierichks (715): Damn, I got Rick Rolled! |
| There'll soon be a major new player in town | GarySnyder | 38![]() | 9 yearsDanSmigrod (32461): Hi All, Please continue this discussion here ... ✓ NCTECH IRIS360 PRO 3D IMMERSIVE Thanks, Dan |
| 10,000+ SF multiple buildings | DFWVT | 3 | 9 yearsDFWVT (31): @Queen_City_3D thank you for the tip! |
| Matterport related article in lidarmag.com | mori | 1 | 9 yearsmori (819): Here a short article about MP: http://www.lidarmag.com/PDF/LIDARMagazine_Points%26Pixels_Vol7No1.pdf |
| Mono-pod for matterport scanner. | Skyview | 6 | 9 yearsRGO (100): Hi....we use a tripod on WHEELS. So a big job, we just push along the mounted MP and tripod. No heavy lifting;) rgo |
| Matterport Spaces 3D Tour: USS Hornet CIC | George_WALKINTOUR | 4 | 9 yearsSpencerLasky (437): Yes reminds me of being on the USS Enterprise, great use of this technology! |
| How To Video - Free to use | alx3D | 6 | 9 yearsJC3DCX (823): Thank you very much, |
| Anticipation of First Model | TourMySpace | 15 | 9 yearsJC3DCX (823): Looking great, well done |
| "Editing" a room in an existing model | JohnLoser | 3 | 9 yearsJohnLoser (305): @DannyBasting Thank-you. |
| Last model is very bright | Wyzlo | 6 | 9 yearsLizzg (198): Hi Willow, Any luck with your model? Lizz |
| Capture App Update | PhotoJoe | 2 | 9 yearsMetroplex360 (9436): It might be an update that included firmware updates. |
| Disable Dollhouse view?? | Dolloff | 3 | 9 yearsDolloff (131): Thank you Andrew. Sounds like something I should have known, but always learning new tricks! Thank you! |
| Is There a Way to Turn Off Scan Points? | plorenz | 5 | 9 yearslisahinson (785): I've ordered from @alx3D before - awesome work! |
| First big scan | AAS | 4 | 9 yearsJC3DCX (823): very well done, |
| Regarding about car interior | bckz2020 | 14 | 9 yearslisahinson (785): Thanks @Metroplex360 I will try it. Really enjoy seeing all your amazing and interesting ideas and add-ons. |
| We've created a monstor! What do you think? | 3dshowcaseuk | 27 | 9 yearslisahinson (785): Glenn at Matterport Support is golden! |
| White marks on glossy wood | Olivius | 4 | 9 yearsGarySnyder (2159): I see what you mean, it almost looks like some form of interference. Please let me know what MP has to say about this. |
| Using MP to scan SR-71 in museum | DSPhoto | 8 | 9 yearsPieroBortolot (230): Yes. When you do multi-level scans from the scaffolding you have a model with one level |
| Feedback on My First Scan | plorenz | 3 | 9 yearsRadie842 (254): I think nit looks great. congratulations!!!! |
| Filters | 3Dwalkmethru | 11 | 9 yearssmcclell (156): The 360Degree outside views spoken on this post https://www.wegetaroundnetwork.com/topic/2332/icsf16-new-360-outdoor-views-announcement/ |
| Snapshots from Matterport | Acomeau15 | 4 | 9 yearsAcomeau15 (52): @Rootsyloops @GarySnyder Thank you both these are great responses! Alex |
| Grinding Ticking noise while scanning | jward | 8 | 9 years360Verbeelding (352): &jward, good for you. And great service from MP. Happy scanning grtz Rene. |
| Dealing with Skylights | BayAreaAdam | 9 | 10 yearsBayAreaAdam (70): @VTLV It is tough. I try to look online for prior photos if possible but sometimes you just got to play the hand that your dealt... |
| Matterport Wish List: Capture App | DanSmigrod | 3 | 10 yearsron0987 (3843): Dan Sorry just saw it. Thanks |
| Drone + Matterport | BabluN | 18 | 10 yearsDanSmigrod (32461): Photography For Real Estate (PFRE) (6 June 2016) Are You Confused About US Drone Regulations? |
| Blocked in one direct and not the other - | mefederau | 9 | 10 yearsjscottsmith (110): I have a similar issue now. How did you decide which scan was the offending one? |
| Recovering iPad Scans | Cabrahams | 5 | 10 yearsWashingtonState360 (40): Fabulous news. Thanks for sharing the resolve. :) |
| Terrafranca A new Tour by wyzlo | Wyzlo | 10 | 10 yearsNoel (94): @Wyzlo if 'flows' now. Great work and the sun set is a nice feature. |
| Matter port won't align any image | 2bookpix | 5 | 10 yearsDaK (181): An ipad mini first version? Will not work. I ran into the same thing. Got an ipad mini 3 and haven't had a problem since. |
| blocked at the end of the hallway | PieterMartes | 16 | 10 yearskmjennings (1): thanks! |
| Scans that Capture can't place in model | craigsauer | 4 | 10 yearsmarswalker (43): Great idea! Matterport? |
| Getting Caught in Scans | lisahinson | 11 | 10 years360Verbeelding (352): Your welcome. |
| LED and Florescent lighting effect on MP | yoon2366 | 3 | 10 yearsyoon2366 (61): Thank you for your advice, Gary. I really appreciate it. |
| Construction Site Model | daveaustin999 | 2 | 10 yearsTosolini (4608): Nice work and explanation! |
| Seemingly long upload ? | ScanMan | 2 | 10 yearslisahinson (785): The same thing happened to me on one last week with very few scans - It finally showed up. Yours probably will too! |
| Pixels skewing on walkthru video | kmjennings | 16 | 10 yearskmjennings (1): Congratulations Alex! @alx3D |
| why do I want to save old scans? | BrettMtn | 17 | 10 yearsMax_Sodomovskiy (229): Hello! Well, somebody did it? Confirm that I am right! |
| Image missalignment artifact | Dennis_N | 5 | 10 yearsJamie (2058): Or the quick release bracket (if you have one) |
| Have You Ever Been Caught? | BrianM | 7 | 10 yearsmikeE (34): Thanks Bill! Very kind of you. |
| Capture App Feature Request / Wishlist | Bill | 4 | 10 yearsAttractiveListing (4): I would love to set a thumbnail of the dollhouse view and then a separate starting point inside the house.... |
| Scanning 2 levels with no interior stairs | markmc90 | 7 | 10 yearsJamie (2058): No to combining later unfortunately. Hope it worked out |
| Biggest Ever Scans | al9901 | 5 | 10 years3dHouseScan (52): @Vizocube Do you know how many sqft the shopping mall was? |
| Cant move from inside to outside area ? | Gerhard | 11 | 10 yearsGerhard (1484): Hi Gents, Thank you it worked. Have a great weekend. |
| Really Cool how did they do it? | childert | 7 | 10 yearsMax_Sodomovskiy (229): That's cool technology! https://photosynth.net/preview/view/b04b3af8-638c-4ba8-ad56-9a2d99b0298d |
| Industrial Scan | GarySnyder | 8 | 10 yearsGarySnyder (2159): Hi Canada That would also be great, can you please provide me with a link to the scan. Many thanks Gary |
| Matterport Height Recommendations | Wonderdawg | 8 | 10 yearsWonderdawg (343): Thanks for the examples Dan! |
| Why I Shot 300+ Scans for this Model + Risks | DanSmigrod | 14 | 11 yearsAdamplatinumHD (31): Thanks @DanSmigod Great advice!! |
| Black lines | CKC | 42![]() | 11 yearsCKC (85): Will keep you guys posted as the debugging proceeds. Hopefully no one will get affected! |
| Rescanning | CKC | 5 | 11 yearsDanSmigrod (32461): @Mikesobay both remain. In 3D Workshop, disable scans you do not want walkable. Dan |
| Screen Capturing Showcase Video | JamieSher | 24 | 11 yearsJamie (2058): very nice Alex. Love that the rings are gone :) |
| iPad Air 1 vs iPad Air 2 | JamieSher | 9 | 11 yearsProperty3dNZ (617): Hi @alegonzabot - sorry I should have clarified - I mean loading per scan - incredible difference! |
| People in the Scan | GarySnyder | 21 | 11 yearstxgreg66 (49): @tim I checked the display on my ipad4 so I know iOS works. I presume you can see other scans so this is beyond my support capabilities |
| Add music to model | Canada | 9 | 11 yearsMarcel (387): Yeah especially on an ipad in Australia when giving a demo to 20 agents on a big screen. :S |
| Won't upload | Canada | 12 | 11 yearsMat (22): It sorted itself out. After 2 hours of sitting in Limbo, the upload % has started to increase. |
| iPad 2 | CKC | 1 | 11 yearsCKC (85): Hi there, Did anyone ever try working with an iPad2? Would it work? Thanks a lot |
| model doesnt upload :( | Kracka60 | 4 | 11 yearsKracka60 (73): Hi Cindie Thanks for the reply and tip as it did the job. A quite reboot and logout and it fixed the problem. |
| Complete model of outdoor location | Canada | 6 | 11 yearsCanada (10): Once again ! Thanks for the help |
| How much do you charge for scans? | smaclenn | 7 | 11 yearsTim (355): Haha, bit heavy whilst @ Foo Fighters! I sent you a PM... |
| Temperatures | Canada | 2 | 11 yearsDanSmigrod (32461): @Canada Welcome to the Forum. Please see the Matterport User Group Forum thread: Capture at Night in the C-O-L-D Thanks, Dan |
| 300 DPI | jessetutt | 3 | 11 yearsjessetutt (70): Me too! Upsizing a large monitor screenshot is the only solution I have found... |
| Capture Outdoors at Night | DanSmigrod | 19 | 11 yearssdubose99 (167): How about Home Depot http://www.homedepot.com/p/Empire-1-3-8-in-Bull-Eye-Level-3604/100147382 |



















