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'Advice' Topics

TitleAuthorPostsLast Post
Anyone Using an iPhone 15 Pro Max for Scanning Instead of an iPad? tresdepro 3 1 daytresdepro (379): @Vanaman06 Thank you for sharing your experience and insights! It's helpful to know about the performance limitations with larger scans and the need to zoom in for marking windows and mirrors. Your feedback is valuable and much appreciated.
1,500+ WGAN Forum Posts Tagged: Advice DanSmigrod 1 3 daysDanSmigrod (30225): WGAN Forum Posts tagged: Advice 1,500+ Posts in the WGAN Forum Tagged: Advice Hi All, To see a list of 1,500+ Advice Posts tagged in the WGAN Forum, go to: Advice Best, Dan
Matterport Pro 3 and swimming pools? pixelray 21 11 daysDanSmigrod (30225): @DigitalReplica3D Thanks for posting ...
Exporting A Guided Tour? rhelling 3 18 daysbethereeu (81): sent you pm
Matterport BIM file/MEP file conversion service? NC3D 4 19 daysSdoughtie (407): We do that also, but we don't 'generate' them automatically. We actually measure the components while onsite and build the BIM model afterwards. The Matterport model is strictly for as-built documentation and extra data collection. Recent Projects:
How do I add Matterport Tour to Google Street View with levels? Hasan_Akbas 8 1 monthWingman (4237): I do not see anything that can stop you from using numbers only. I think I have one tour of a 3 level gym where floors are just called with numbers only, like in your example. I do not think Google validates much what is put for floor names and just dislikes long words for them.
How to guide a person through a Matterport tour (when they are elsewhere)? JJ1 8 2 monthsGETMYVR (1904): @DanSmigrod thank you very much Dan and superviz. Works like a charm now. For those who have not investigated the service, it's really incredible. I'm trying my darndest to get agents to use this. It's next next level.
Best Android tablets for Matterport Pro2/Pro3 Capture in 2024? Fathom3D 2 3 monthsFathom3D (129): For others following along, so far the favorite options for the 8 inch form factor are: Lenovo y700 $329 (12gb RAM Snapdragon 870 chip) Aldocube iPlay Mini Pro $160 (8gb RAM / Helio G99 chip) Samsung A9 $150 (8gb RAM / Helio G99 chip) Lenovo y700 Sold by Giztop: y700 uses a Chinese ROM based on...
Need Resources for Presentation to Architects Chemistrydoc 3 3 monthsDigitalReplica3D (104): Congrats with the opportunity! Matterport released a new video a couple days ago. Regarding the new Cad File add-on. It’s a nice option along with XYZ, E57, MatterPak and BIM files. The beginning of the video shows the compelling reasons for an AEC company to choose Matterport. Matterport’s Add-Ons may require third party programs. AutoDesk, AutoCad, SolidCad, ProCore, SketchUp with Revit...
Scanning Occupied Spaces - Challenges rhelling 6 3 monthsVanaman06 (76): @ron0987 I am scanning with a pro 3. I am doing the same thing but I usually just skip past one scan where the door is and keep going into the next room. Every once in a while the pro 3 will give me an alignment error so I just keep going to get some addition data since I am scanning the next area anyways. Even though rare it saves me from having to rescan. I’ve never had an issue with a door blocking the pathway as long as I scan on...
Scanning Adjoining Spaces with the Matterport Pro3 to Get One CAD File? rhelling 4 3 monthsron0987 (2981): I have only tried Matterport the one time for floorplans. I used a Pro3 camera and one house, inside and out. Ordered the floorplan and found several errors on the plan, both dimensions and square footage. This is the one and only time I used them and was suppose to receive refund and never got it. So no never had success in using Matterport.
Airline Travel With Pro3 Hard Case? rhelling 6 3 monthsMatterFix (411): It is against the rules in any country to have lithium ion batteries inside any luggage that is checked (meaning that it is carried in the cargo hold with the large baggage). You must carry all batteries with you in your carry on bag(s). In the US, as long as the batteries are less than 100WH, they are fine to have in your carry on items. You can place your camera, charger, Tmount and tripod etc (without batteries) in your checked items, and...
I can't get my Matterport Showcase Floor Plans to face North Jgravi 7 3 monthsDigitalReplica3D (104): Dan, the compass works as it should in the Showcase however the Floor Plan view did not correct itself to the proper East West alignment. A head scratcher that the two Spaces are off by 180 degrees using the same re-uploaded scans. Apologize @Jgravi, I corrected my typo. Should have read, face the camera East for first scan.
Staff Using Matterport Cameras - Equipment Release rhelling 4 3 monthsScanYourSpace (532): I have tutorial videos on my youtube channel and have also trained everyone who uses them. I do include verbiage in my rental agreements where the renter accepts responsibility for damage and in my employee agreement it also mentions the same. Tom
Matterport - Plan View (Remove Dimensions)? rhelling 6 4 monthsdave3d (521): Not sure if this is the same but in the settings menu (next to exit in edit mode top left) you can go into advanced and turn off Property Layout so that your client only gets the old standard labeling. My issues with labeling in the layout view are two primarily. 1 little to no automated labeling for commercial properties and 2 if the area is an open plan you have to construct your own walls to get dimensions for areas that aren't...
How to Take Notes While Scanning? rhelling 4 4 monthsron0987 (2981): @rhelling totally understand I use it instead of taking measurements at job, it reduces that step, I have not used it with the desktop which allows you to take measurements and then put notes on photos and send photo as PDF with note. Where I used it in past when some asked if measurements were taken or to verify the measurements that were made. I used it a couple of times with confidence in its accuracy that instead of taking Disto...
How to have doors closed in Matterport tours (but open when we shoot)? MarcelG 3 4 monthsMarcelG (50): To clarify. Scan the building with doors open using the normal scan. Then close doors and take 360's so the user can take pictures from those spots. That sounds like it may work. Thanks!
Use Matterport scans for demonstrative evidence in court. RSET 6 4 monthsMeidansha (613): This is good to hear. Thank you.
Major MP Camera connecting issues today (Thursday, 22 Feb. 2024) pixelray 9 4 monthspixelray (1041): Well just an update...this issue occurred again this morning. I immediately did the same thing...swap batteries. Boom...worked perfect. I think I have a bad battery in my arsenal. Only thing that makes sense. Maybe it's not giving off the proper power??? Who knows.
Nathan Cool's report on Harvard Business Review's take on Virtual Tours Dataventurer 2 4 monthsGETMYVR (1904): @Dataventurer From my perspective, 3d tours are CRITICAL and I'll explain why. First is real engagement and then conversion. Nothing is better. And 3d tours are not important to fetch a higher sales price, on the contrary, it is solely because they elevate the home buying experience online exponentially, for buyers. And because they place 100% of potential buyers directly inside a property remotely, on demand, is the #2 reason. The main purpose...
Client interested in Scan Concierge sholder 14 4 monthsHome3D (3843): @sholder - 3DVista is a phenomenal product. The learning curve is long, but worth every hour, day, month required for mastery. I'm not a master, may never be considering the pace at which they add new features, but I consider myself an advanced intermediate. Here is one to take a look at. This is a...
Forever-PC user seeking advice about PC vs MAC for Photoshop/Lightroom Dataventurer 9 5 monthsDataventurer (500): @Wingman Thank you for your detailed comparo! You are reporting a huge difference in performance. I searched for the AMD 7950x processor on eBay and it's up around $500, just for the main chip. The RTX3060 is looking about $115 on eBay. How much was your motherboard? I haven't priced any and I'm wondering what kind of motherboard (price) would be needed to support the AMD 7950x processor. Thank you for taking time to contribute your...
Captur3D Video Placement Advice Please DEGMedia 2 5 monthsAlexHitchcock (401): Hi @DEGMedia Alex here from the CAPTUR3D Team. Thanks for flagging this issue. Can you let me know what file type you are using? I haven't come across this issue on my side, so it would be great to schedule a brief online call so we can troubleshoot the issue together. You can book in a time that works for you via my booking/meeting link here (please ensure you select your correct timezone from the dropdown menu)...
Alternatives for Matterport Floor Plans? 8643d 12 5 monthslilnitsch (5469): Sent you a dropbox link with a handful of unedited panos off my Z1's in a few different lighting conditions. My Z1's live in Auto HDR jpg mode
Non AR Matterport Wayfinding based on Mattertags? ovrlebanon 5 5 monthsMeshImages (2782): I am currently one of the Beta Testers for MPSkins AR solution, which is absolutely impressive. Currently it is just for phone, but as far as I know, they are expanding the AR solution also towards the web showcase (similar to L2VR). But this might take some time.
Matterport Overlays with intro screen customisation and image overlay mcrksman 7 6 monthsAlexHitchcock (401): Hi @mcrksman we are about to release a feature in the next 2-3 weeks that will be able to acheve what you need (and more!) I'd be happy to jump on a quick call with you to show you the steps and answer any questions you may have. Please send me a pm and we can set something up. Cheers, Alex
Future of WP3D Models: Your Insights Matter! Take Our Quick Survey Now! DanielBenion 6 6 monthslilnitsch (5469): Having more than 3 Model Status's would be helpful I have 2 License's 1 for my photography site and another for a local builder. On the builder side of things having additional Model Status's such as Coming Soon, To-be-built, Move-in-Ready or even a just listed in addition to Sold, Pending, and the current 1 custom field. Having a cleaner unbranded tour would also go a long ways. Just a copy of the branded tour removing the logos and agent...
Pricing Matterport Pro3 scanned spaces as large as 272,000 SQFT? Harrycayman 6 7 monthsMatterFix (411): If they dont need a lot of scan density, you can probably knock it out in a day. I’d figure my day rate and add for hosting since it will take up multiple slots in your hosting account. This job could set you up for the interiors next!
Software to replicate this amazing Project? Jerrit_Appel 10 7 monthsron0987 (2981): @Jerrit_Appel if you look at Cloudpano there is a feature while building your 3d model to build a side by side slider in the 360 degree photo. Hopefully this link comes thru and this is what you’re looking for. clickable text
Matteport Overlays with Portuguese Language Support? Rvcbastos 6 7 monthsDanielBenion (127): Sure, the language support beyond English (the default) for WP3D Models is as follows: Finnish French German Italian Lithuanian Persian Portuguese Romanian Russian Slovak Spanish Turkish
Scanning Outside… rhelling 3 7 monthsron0987 (2981): @rhelling I have done exterior scans with the Pro3. In some cases I liked the look of the exterior scans when there was radius patterns and it looks good. But you have the option to use the trim tool and it will give you clean lines in the final model.
Matterport Pro3 Camera, for stairs, corridors & rows of racks / aisles? Noddy 5 7 monthsNoddy (376): Thanks all, I appreciate it. @ron9087 are you referring to the new 3D trim tool in edit menu after processing? I haven't needed to use it for fixing closed door data either, but good to know it works to fix that and re-upload, thanks.
Largest space you have captured using an iPhone with Matterport? Taoiseach_7 5 7 monthsneonma (31): I have just completed scanning a campus with more than 1600 scans using my iphone 14 pro Max, and I think it has reached it's max cap because the capture app keep crashing no matter how many times I "repair" those spaces. I know Matterport can merge large projects but they charge a good amount of money as well.
Anyone have a template or an example of a hosting agreement? Taoiseach_7 3 8 monthsTaoiseach_7 (57): @DanSmigrod Thanks Dan!
How do you charge for Hosting fee for Matterport Pro3 subscription? Shawn_P 3 8 monthsTaoiseach_7 (57): @selder76 Thank you.
Pursuing new business and diversifying? Shawn_P 3 8 monthsDanSmigrod (30225): @Shawn_P I encourage you to watch WGAN-TV Podcast. You can search on topics such as: AEC, Insurance Best, Dan
Subscription plan upgrade in order to upload Pro3 digital twin? Shawn_P 9 8 monthsJamie (2013): @Shawn_P I'll PM
Matterport is not actively accepting new requests for partnership? 3dscanindonesia 5 8 monthsDanSmigrod (30225): @3dscanindonesia Perhaps you could talk with an existing Matterport Partner offering the feature(s) that you are seeking? => List: Matterport Partners and Additional Value-Added Solutions Dan
Is Scanning a space that is 340,000 sq. ft. even possible? JimmyJim 10 8 monthsPromote2sell72 (1): @JimmyJim About a month or two ago we completed a large project which was approximately 580,000 ft.² with a Matterport Pro 3 with about 4,800 scans in total. It was a large corporate center interior and exterior. I was running an M2 iPad Pro 11" with 1TB of storage. The biggest issue I faced was alignment issues due to the repetitive nature of cubicles and the unique structure being made of entirely glass walls(the walls also transition...
Developing Business in the AEC space? kwreece 2 9 monthsSdoughtie (407): When you say AEC market are you talking about design services or asbuilt services?
Overlay comparison resources (and advice) JamesG 5 9 monthsJamesG (65): Thanks for reaching out Alex- just replied to your PM.
MP + iPhone 13: I scan one room and the scan shows up in the adjacent room Taoiseach_7 5 10 monthsron0987 (2981): @Taoiseach_7 sometimes the most complex issues are fixed with the most basic troubleshooting. I am glad the issue was resolved and it didn’t waste a lot of your time.
Slow Alignment on Matterport Pro3 Camera Scans During Alignment Phase. Fix? SpencerLasky 4 10 monthsiris3d (4): When was the last time you cleaned the camera (lens, mirror, etc)? You would be surprised how a little dust impacts the alight performance
Seamlessly Link to Specific Rooms and Tags in Your Matterport Tours Carson 1 10 monthsCarson (302): Ever wished you could share a direct link to that jaw-dropping room or the coolest product in your virtual tour?
How to add eCommerce integration to Matterport tours Carson 2 10 monthsMeshImages (2782): When I first tried the Openhaus E-Commerce-Integration with my Shopify website, it was an absolutely magic experience! You can place 100s of products by simply adding the pre-created Mattertags to the tour. All data is already in the tags, amazing! I placed 150 products in about 1 hour. And congrats, Carson, the new checkout option with the contact form looks absolutely phantastic! A check in-store-availability feature could be a great...
Adding Music To A Matterport Tour? Carson 3 10 monthsrzphotoman (1831): I've been adding music and more to all my Matterport tours for the last 4 years with and as a WGAN member you get a FREE basic account plus the Unlimited plan is only about $25 per month.
Video: How to Tag Matterport Tours Faster Carson 1 11 monthsCarson (302): Matterport's tagging feature can take a lot of time but we've made it tagging a space super easy, check out the video below Openhaus Pro
Any way to transfer a Ricoh 360 tour to Matterport? wildcatdave71 7 11 monthsGETMYVR (1904): And for what it's worth, in my latest IOS Capture App update, they included importing non-resident 360's, so you got hope!
Changing the colors of a Matterport tour? Carson 1 11 monthsCarson (302): Looking for the best way to change the colors in your Matterport tours? Openhaus pro makes it super simple to quickly adjust colors of every element in your Matterport tour, check out the video below Openhaus Pro
Adding a logo to a Matterport Tour Carson 1 11 monthsCarson (302): Have you ever wanted to add a client logo or your own logo to a Matterport tour? Openhaus makes is super quick and easy to add a custom logo and brand colors to your Matterport Tours, check it out:
Easily Customize your Matterport Tours Carson 3 11 monthsCarson (302): Yes, we can help set that up for you with your Openhaus tours
3rd Party Matterport editing service to remove person in a mirror? Taoiseach_7 13 1 yearron0987 (2981): @MeshImages would you be willing to show a screenshot of your IOS capture app, MP will not respond to my questions about the Beta feature in Android also being available in IOS.
Treedis Help? Matterfan 4 1 yearDanSmigrod (30225): @Matterfan You are welcome to share Matterport + Treedis info, ideas and experiences in the WGAN Forum. Dan
Matterport Capture App + iPad Pro touch screen Problems? Harrycayman 14 1 yearHarrycayman (424): I tried the app and still same problem
Matterport SDK: Quest for SDK pose rosetta-stone? DouglasRhiner 6 1 yearDouglasRhiner (17): As a follow up to this... I contacted Matterport Dev support explaining the issue and providing some examples of the conundrum I am facing. Well, they got back to me and it appears I have made some headway. Here is the content of the email that I got back that gets to the heart of the matter. Hi Douglas, Thanks for writing back! I've come to the same conclusion as you. There needs to be a Camera.setPose() method. I've decided to tackle...
Have you used the Matterport Revit Plug-In? rhelling 7 1 yearBaezeni (137): @rhelling Baezeni is a many year WGAN Service Provider within Pointcloud to BIM and other types of high quality Real Estate Photo Edit, CAD, 2D, 3D, VHS presentations from Matterport links or Matterpack XYZ, and most other type of input. We can deliver Pointcloud to BIM ready within 48 hour for any normal project. Here is a link shows more info and many examples of our deliveries: As you will see in the presentation we can...
4 Story Matterport scan--asked to start on third floor...? Flashcutter 2 1 yearGladsmuir (642): Hi @Flashcutter No problem, it makes no difference where you start or what you call the floors. Cortex AI will sort it out. Oliver
Matterport - combining two spaces? Connorgrego 6 1 yearAlexHitchcock (401): Hi @Connorgrego you can also use CAPTUR3D to combine multiple scans together in a Navigation Menu. If you haven't used CAPTUR3D yet, you can sign up via this special WGAN referrer link to receive $90 worth of free credits to order multiple virtual tours, order custom floor plans and much more
Is anyone currently using google aerial view? How do they use it? inmerso3D 6 1 yearinmerso3D (117): @Wingman Thank you for your valuable answer. I am already testing Studio and it is very acceptable. And I still have the Blender task pending when I want to add the 3D in the areas when I don't have them in Studio. Regards!
Matterport Axis simple vs complete lidar? User372826 3 1 yearDanSmigrod (30225): WGAN-TV: Matterport Axis Motorized Mount Smartphone Rotator: 1st Impressions | Guests: Gilroy, California-based Dave Avilla, Real Estate Photography and Coldwell Banker Realty Agent | | CalDRE # 01075392 and Jeff Nitschke, Owner, CaptureNW covering North Idaho and Eastern Washington State | | Episode #141 | Thursday, 14 April 2022 WGAN-TV | Tom Sparks (Sparks Media Group): When and Why I use a Matterport...
Stating a Matterport Service Provider business: Do I need a drone? User372826 6 1 yearDanSmigrod (30225): WGAN.INFO/DronePilot WGAN.INFO/DronePilot
Anyone ever scanned a cavern? ArtisticConcepts 11 1 yearDanSmigrod (30225): Worlds best (2023) Drone LiDAR works in a Cave | Video courtesy of Indiana Drone YouTube Channel | 10 May 2023
Help Please: Matterport Pro2 Lite Upload Problems Flashcutter 4 1 yearFlashcutter (80): Thank you…someone already graciously shared their space. Let’s see how the new pricing structure works out. Thanks for the input. JM
Sample MP poster or 1-page handout that you have done for a trade show? Harrycayman 1 1 yearHarrycayman (424): Hi Im in a trade show and does any body have any samples of posters or handouts one page they have done for a trade show harry
Not getting paid from a vendor👎🏻 Skeeter 4 1 yearJamie (2013): Are they using the tour? I had a photo company do this to me once, with 40 scans. I ended up changing the title to "guys nane - pay your invoice" Worked like a charm.
Is there a way to remove interior furnishings from a Matterport tour? rhelling 7 1 yearWingman (4237): Re-scan should be cheaper and less time consuming because there are two way more important questions than who can clean photos. 1)How are you going to get all 360 from Matterport in its original 16K resolution as there are no legal or allowed by T&C methods available. You can only get 4K 360 from Matterport workshop capture feature and it is only manually capturing 360 for each scan. You can get 8K 360 photos if you publish them through...
Quickest ways to make a floor plan? Brtz 7 1 yearmp2fp (509): One fast and affordable method is to use the Polycam room scan or pointcloud (free or paid) app and then send a link of the files from your scan to us and you will have your 2D or 3D or BIM plan back the next day. We can give you detailed advice about this and other methods of input and accuracy depending on your need. Contact us any time at [][/url] Else if you need any type of floorplan from any input...
Tools/Solutions for creating virtual tours of cars? Harrycayman 7 1 yearGETMYVR (1904): Here is the DJI Avata flying through the Porsche museum. Many have talked about drone inside property, well your wish has come true.
Advice: How to reduce Matterport alignment issues…? rhelling 7 1 yearMarcelloM (82): Z1 for sure is a nice and versatile 360 camera, however it is not the most recommended for scanning large spaces. You can mix spaces scanned with Pro 2 and Z1 in order to have better results.
Matterport Pro2 Floor Plan Versus Matterport Theta V floor plan? fotoguy 8 1 yearmp2fp (509): @fotoguy and all! If you need any type of floorplan from any input and to any out format try out the 6 year WEGAN service provider with 15 years experience producing floorplans and VIZ products on all continents MP2FP You can order in MP2FP 24/7 portal. If order before your midnight you will have your project delivered delivered in the morning your time on all workdays including Saturday. + Any input, any output, any style 2D, 3D, BIM, VHS...
How would you price an 80,700 SQ FT (20-Exhibits/hallways) Museum? Cabrahams 22 1 yearDanSmigrod (30225): @Cabrahams I could imagine that a Matterport Service Provider that was asked to quote on the project is making other MSPs irrelevant by mashing up 3DVista + Matterport (something that can also be accomplished with Matterport + 3rd Party Service Providers overlay). For clarification, you can still shoot the museum tour(s) with a Matterport Pro2 Camera (Pro3 recommended) and 3DVista is used for menus, branding and more. For example, the...
Anybody having any luck with Google PPC advertising? trueview360s 11 1 yearadostrophe (113): Hi, Here's a file with non-Matterport Keywords, related to your website. Please check the second tab for King County, WA numbers. Spreadsheet Thanks, Niranjan
A photographer offers a ton of deliverables for $250: is this Realistic? Flashcutter 15 1 yearScanYourSpace (532): For every Harrods there's going to be a target, for every target there's going to be a walmart, for every walmart there's going to be a $.99 store. I hate the term 4k photos, 4k is for video. they probably do what Matterport is now doing with their digital pro package. taking photos from the tour and saying that those are useable for marketing purposes... Matterport is offering it for $299 see my video about it here: ...
Matterport Tour independent of Matterport site? Flashcutter 4 1 yearDanSmigrod (30225): @Flashcutter What are you trying to accomplish? Example? Thanks, Dan
Play video in portrait mode in a Mattertag? MeshImages 4 1 yearMeshImages (2782): I will use Openhaus - it supports portrait video in the so called “Rooms” feature 👍
Are there advantages to Matterport scanning with an iPad versus an iPhone? rhelling 6 1 yearSdoughtie (407): That's it, I'm using the ipad from now on...
Pro3 Battery Falls Out: How about you? pixelray 6 1 yearScanYourSpace (532): Matterport did not replace anything, They did accept the defective battery back and issued me a refund. So far my other 4 batteries are acting as they should. Tom Sparks Scan Your Space (a Division of Sparks Media Group) Founder and CEO Tom Sparks | |
Opinions and tips for large multi-home property please... wildcatdave71 11 1 yearPhilly (83): good move with the pro3. will be butter. outside scans are a breeze
Preparing to buy Pro 3, is the acceleration kit worth it? wildcatdave71 11 1 yearWingman (4237): call an insurance broker and find a proper one for a business. I had to do it as it was in my lease agreement but found that most I called just trying to rip me off asking to pay $80-100 per month just to replace a camera worth $8000. Then I called a broker and she found me one that cover it for less than $40/month and I also have additional $20 000 to cover any other business hardware involved. The cover is only for accidental damage and theft...
Matterport Promo Codes? Flashcutter 1 1 yearFlashcutter (80): Hi. I'm upgrading my plan and wonder if anyone knows any promo codes for plan upgrade with a Matterport 2? Thank you! JM
How To: Divided Retail Space - Scanned As One Space? rhelling 9 1 yearJoshMais (392): As mentioned above, I think your best solution is to navigate outside if you want it all in ONE model. If you are ok with TWO Matterport models, you can connect them with a Mattertag and/or a custom player like the one created with Show & Tour below: [showtour][/showtour]
Moving Icon Badges around in 360 shots added to Matterport tours? Flashcutter 10 1 yearFlashcutter (80): That’s a great suggestion. Thank you….will try that.
URGENT: iPad closes Matterport app unexpectedly. How to fix?! Flashcutter 5 1 year8643d (246): You will definitely notice your time on site scanning will be faster with your new iPad. Best of luck!
Drone Directory Flashcutter 2 1 yearLeviticus406 (1): Hello sir, my name is Levi and I am a DSP as well with our matterport scans. I would like to network with you? I am located all the way across the United States in Montana.
Starting Up---getting into Matterport 2 provider list Flashcutter 4 1 yearDanSmigrod (30225): @Flashcutter Thank you for joining as a WGAN Fan Club Member. Dan
If I download all the Matterport 360s, can the client re-build the tour? rhelling 4 1 yearExpertise (1180): Yes, they could set up a Matterport account and then you can push it to them.
Deactivated Model Link... rhelling 5 1 yearWingman (4237): Just an example. Your website is and the page where you do a validation is sitting at You have created a unique ID for your client tour as ZZZZZZZZZ and an actual Matterport model id for this tour is XXXXXXXXX Your database file should have this one record, It can have a lot of them for other clients tours but this one will be for a specific tour in the example. ZZZZZZZZZ...
So I thought I would buy a ginormous tripod... pixelray 12 1 yearrko1 (362): We have Manfrotto 24 ft tripods (3), heavy but does the job, and has the correct mount for your Pro 3 or Pro 2 Arca mount. Also would suggest buying some sandbags for extra stability. No matter which tripods (we also have 30 ft painters pole for Ricoh Thetas) ALWAYS can use MORE stability.
Charging Monthly Fees? rhelling 6 1 yearrhelling (293): @Wingman I've never liked charging clients "extras" or monthly fees. Typically all my work is lump sum, fixed fee. I like the idea of offering (90) days free - then charging maybe a 6mo or 12mo option to extend hosting. (I might need to have a trigger that alerts me after ~85 days to inquire if they want to extend...)
Can I do a Matterport scan of 1 of 2 floors, use; add 2nd floor in a month? Flashcutter 7 1 yearWingman (4237): I have replied to your problem in the thread Dan has created from your last post here. Check it. I do not think you are affected by the same but at least you will know that after running a bit of diagnostic. I have also written a note on the problem that probably has been experienced by many of us and it is related to uploading process.
Suggestions for ballhead? pixelray 7 1 yearChemistrydoc (1848): @pixelray I've had great luck with this one: It's a bit heavier than most, which is why I bought it - to reduce vibration between HDR bracket shots. Good Luck! Keith
Is my Matterport data on my lost iPad or in the Matterport itself? Flashcutter 6 1 yearWingman (4237): If you have not uploaded it for processing then it has been lost. However if you have apple backup setup and backup was done between completion of a job and the time you realised your iPad was dead you should be able to recover it from apple cloud. Also what do you mean by died? May be you can somehow turn it on and get the job exported or uploaded for processing.
My Outdoor space with Ricoh THETA Z1 360; your thoughts? ImperialProperties 2 1 yearron0987 (2981): @ImperialProperties overall it looks really good. Very minor point, turn the lights on in all rooms prior to scanning, when standing in the one room as your viewing the room the bathroom lights are off and the room appears dark. It’s not as inviting as when the lights are on. Overall looks really good.
Mounting bubble leveler on top of Matterport? Flashcutter 10 1 yearFlashcutter (80): Thanks Dan...extremely helpful!
Scammer Problem: Can I restrict who can share a Matterport 3D Virtual Tour? lifestyle72 10 1 yearfdd (125): When you visit a web from another web, your browser send the original web url to the destination web. It's called HTTP Referer header: So technically matterport can give the option of forbid urls from virtual tours are embedded or linked. But I think the most easy thing is include contact name (name/telephone/url) of the owner in the matterport house title.
WGAN Special Floor Plan Pricing From MVLmediaGreg 1 1 yearMVLmediaGreg (14): MVLmedia is now offering all WGAN members a discounted price on our 2D floor plan service. ONLY $16US! Go To
Matterport Scanning with Pro3 Camera at a height of 5-7 meters (16-23 Feet) Znh 15 1 yearZnh (13): @Austinpike That is an important information, thank you. I guess if no one else responds, I will go for - - suggested in post 7, which not that hight, but it is the only successfully tested solution with Pro 3 so far.
Who do you use for outsourcing photo editing? 8643d 24 1 yearAndrew_Lampman (55): Hey Expertise, We can do either way -- I personally prefer blending layers aka. hand blending but as you mention both have pros and cons --- at the end of the day we know the photos need to WOW people so we do make sure we put the time into each photo to WOW you and your client. We use both Photoshop and Lightroom for photo editing As for file types you can send raw (cr3, dng or another format you use) or JPG files are fine as well, 2 of my...
Model mesh looks strange in Walkthrough: you too? How to fix? Sfalco 12 1 yearSfalco (22): P.S. my tour is shot on the Pro 3, indoor and outdoor. When I got to over 230 scans, the capture app began to crash and it took me a day of tearing my hair out to learn that I just needed to start a new scan and request a stitch. Matterport provided the stitching service for free under the circumstances, which was nice. Out of necessity, I have been doing most of my editing on my IPad, not sure if that’s making this harder than it needs to...
Some alignment and scanning questions Olegred 8 1 yearGamelLarry (189): I bought the Pro3 standalone. It came with the camera, charger, 1 battery and the adapter. I recommend getting at least 1 extra battery in case you have a large job or multiple jobs in a day.
Matterport Pro2 Camera still useful? daslack 18 2 yearsDanSmigrod (30225): @daslack If/when you buy a Matterport Pro3 Camera, reminder to get on THE List: ✓ THE List: MSPs with a Matterport Pro3 Camera or a Leica BLK360 Scanner ✓ List of MSPs with a Matterport Pro3 Camera: 110 of Top 150 Markets Best, Dan --- Matterport Pro3 Camera | Matterport Pro3 Camera Acceleration Kit | WGAN-TV...
Utilizing Openhaus Tags Carson 3 2 yearsCarson (302): @meshimages very insightful to know what makes you interested in using Openhaus for tagging. Thank you a million for the comment!! Just so you know... tagging is about to see a fun update. Coming soon!
Which iPad to buy/replace older model? kjoman 5 2 yearsWingman (4237): I believe the only thing you need to do to use it in the future is to upload a job for processing. Once it is done you can recover all scans back to your capture app. @Hopscotch posted a video about recovering yesterday. See it on the link below I have also added to the thread another great discovery about this new feature.
What are marketing best practises? mvanvliet 2 2 yearsDanSmigrod (30225): @mvanvliet Welcome to the WGAN Forum and thanks for your questions. Can you tell us more about what business that: 1. You were in? 2. Services that you will be offering? 3. Your planned "sweet spot" and your expertise in that area? I ask because most Matterport Service Providers in the WGAN Community offer Matterport as an Add On to their existing clients. Happy holidays, Dan
Tipped my Pro3 over and it hit the ground: now what??! RobertGalletta 21 2 yearsRobertGalletta (67): Thank you
Which platform for private sharing virtual tours? (No sharing via link) JayFarbman 8 2 yearsDanSmigrod (30225): WGAN-TV | Meet, Present and Collaborate Inside Your Matterport Tours powered by SuperViz | Guests: SuperViz Co-Founder and CEO Russ Rive and SuperViz Head of Sales, marketing and Customer Success Marcelo Franco | Episode: 151 | Thursday, 30 June 2022 | SuperViz website WGAN-TV | New! Matterport Live Guided Tour – Video Chat – powered by Nodalview | Guest: Nodalview Co-Founder and CEO Thomas Lepelaars | Episode: #129 | Thursday, 6...
Z1 nudged out of alignment Deano 5 2 yearslilnitsch (5469): Matterport typically uses a Auto HDR jpg when using the Ricoh Cameras
How To Make Extra Monthy Revenue With Real Estate Video Services? Andrew_Lampman 5 2 yearsAndrew_Lampman (55): Thanks SeeIt360 -- if you have any questions I'm here to help you or anyone else.
Marketing tours to Property Management Firms? tboyle 1 2 yearstboyle (30): I have been provide floor plans, virtual tours and photography to real estate agents. I am now looking to market 360 tours and benefits to Property Management Firms. Where would I find some information and marketing examples to assist? Thank you in advance and be well.
Matterport Pricing for Commercial Properties? Plymouthphotog 15 2 yearsGETMYVR (1904): @parkerjh yesterday I spent 3 hours going through about a hundred commercial listings for lease and sales. And no less than 90% of the listings they had one or two pictures. Zero had 3D tours. Zero had a floor plan even though numerous structures I looked at were from 1500 ft² to 7,500 ft². So we can really see the low level of expectation that currently exists for property owners. I can envision in the future an agent less...
Openhaus Pro Podcast — Greg and Tracy Welch from Step by Step 3D Carson 4 2 yearsGETMYVR (1904): I'm always looking at the local market and 98 plus percent of agents still are not using 3D tours. So the opportunity all across North America is still in its infancy. Matterport is the gold standard, and I'm very content as an ambassador for their platform.
Use Case for Heavy Industry and Production plants? hayyu360 8 2 yearsMeidansha (613): @hayyu360 most of the time it is a case of finding a key-man to make things happen. For instance I am told in this job I previewed that I was commissioned to help the MSP who got the sale, that a former employee of the large industrial conglomerate was selling his services as a system engineer to his former employer. That led to creating an exposee of what it is like to work on the company premises and he created a custom interface from the...
Matterport Virtual Tour publishing on google maps? Harrycayman 2 2 yearslilnitsch (5469): @Harrycayman The Matterport to Google Street View integration must be done through the account holder's dashboard.
Openhaus Pro Podcast #4 w/ Florian Wagner Carson 1 2 yearsCarson (302): Listen in to a great conversation between Florian Wagner of Mesh Images and Carson Clement as they chat about how Florian got started with Matterport, the amazing Matterport Cloud, the Pro 3, and much more.. Enjoy!!
Do you have a source for an Icon Database? VTLV 4 2 yearsVTLV (2885): Thank you for the input @MeshImages & @Wingman. Phone decided to ring off the hook when I posted this and never got back around to it. is the winner. It appears to have all the icons I am thinking of with an ability to change the colors to match the site of the client. Thank you!
The dangers of working with animals Meidansha 6 2 yearsWingman (4237): I had to push a lot of goats away from my Pro2 camera when I was doing the tour below in an farm animal enclosure. They were just coming to my tripod trying to reach the camera. This is the only scan I could do & keep with them being at a distance.,-.64&ss=23
How-To: Add a Client’s Logo to a Matterport Tour Carson 1 2 yearsCarson (302): TRANSCRIPT: In this video, I'm going to show you how you can add your client's logo as well as their custom branding to their Openhaus tour. To do so here on the left hand side, you'll notice under where it says client, there is a client selector dropdown box. Here you can select which client you want to begin customizing their styles for. For this demo, we're going to...
MPEmbed for Matterport Tutor/Help? Sfalco 1 2 yearsSfalco (22): I’ve been asked to use MPEmbed to augment a Matterport tour for a data facility, but I’m a (brand) new user, and I’m struggling with figuring it. I would like to hire someone as a tutor to help me learn the best way to build this tour and coach me through this project: The data center has six key rooms with engineering features that requires explanation. It contains long hallways of dead space connecting the rooms, that...
Where do y'all find new business? Carson 10 2 yearslilnitsch (5469): Had an organic lead though my website yesterday that I am going to walk today for a Mixed use building with 30 apartments and several retail spaces Also, had a great little birthday party for one of my builders which these types of events are always great networking opportunities
Openhaus Pro Podcast for Matterport Pros Carson 1 2 yearsCarson (302): Hey all, To give you guys even more Matterport related content, we are starting a new Podcast focused on all these Matterport, metaverse and 3D capturing. Aaron Rice of the Virtual Reality Collaboration Lab (VRCOLAB) is our fist guest, we would love to feature as many members of the WGAN community as possible so if you're interested, please reply. We'd love to chat with you.
Has anyone used SuperViz? Rob_IM4DM 4 2 yearsDanSmigrod (30225): @Pedrotex69 Please keep us posted about how you use Matterport + SuperViz to get more business. Best, Dan
Events, Conference or Convention for Matterport Pros? Carson 4 2 yearsDanSmigrod (30225): @tosch Nope! Dan
Help Please: Matterport Pro1 3D Camera Creating Stitch Lines 360world 3 2 yearsMatterFix (411): As mentioned above, this is how the different camera images are shaded in the capture app.... you cannot judge image quality/shading from within the capture app. The shading defects seen in the capture app will not appear in your processed model. What you can look for in the images in the capture app is misalignments in the stitching of the images. Mis-alignment of images at the vertical stitching lines in the capture app. Look at...
How to use QR codes for real estate marketing GETMYVR 11 2 yearsDanSmigrod (30225): New Service! E Brochure | Video courtesy of Virtual Open House Canada YouTube Channel | 30 June 2022
3x Faster Matterport MatterTaging Carson 3 2 yearsGETMYVR (1904): Openhaus does add flavor Matterport just doesn't have. - How to feature Matterport Virtual Tours? northernWIld 4 2 yearsnorthernWIld (22): This is all really helpful, thanks to you both for the comprehensive reply. Definitely helps my understanding of the workflow. I have a few friendly Agent contacts that I will reach out to see how our local MLS works so I can tailor a specialize how-to to their needs. Cheers again.
Service Search: Rendering of a Building Scanned Matterport Meidansha 5 2 yearsbethereeu (81): Hi, I can help you -
Does anyone use their iGUIDE Planix for Matterport Scans? Buster6070 2 2 yearsGETMYVR (1904): The Pro2 3D's battery lasts 8 hours and about 700 scans, which is glorious, compared to my Theta Z1 which drops like a lead weight, unfortunately. But the easy fix is to attach a 20,000 mAh battery pack to the monopod you're mounting the Theta on. Pairs well to the Capture app. Quality is lower, however the difference is indiscernible to the general public which still perceives this as new tech. I just helped sell the highest price home in...
Matterport — Baby Steps into the Metaverse Carson 5 2 yearsWingman (4237): None, because Matterport has not been created for 3D so they cannot built a good 3D model. You can hover use it to collect some 3D data and then manually clean & fix it. Sure it is faster than doing it from a scratch but still should cost a few 1000s to build a clean 3D model with realistic textures from a Matterport tour and Matterpack.
What Analytics do you track associated with you Matterport scans? Carson 1 2 yearsCarson (302): I'm curious what analytics you all keep an eye on associated with your Matterport scans? Is there anything that you can't track currently that you would like the ability to track in the future? Thanks!
Wording to put in a floor plan to reduce the risk of wrong square foot? Laserpro3532 4 2 yearsExpertise (1180): Simple- we delete the Square Footage info in Photoshop, leaving just the disclaimer. Matterport SF is calculated form the interior walls, our county calculates from the exterior dimensions, so the SF is almost always low as compared to tax records.
E57 Viewer Recommendations? cammar 3 2 yearscammar (10): Thanks I’ll look into it!
Home Measurement Specialist Certification VTLV 4 2 yearsSdoughtie (407): Watching
How do you export full size (12866 x 6433) 360 images from Matterport Pro2? wolfind 11 2 yearsDanSmigrod (30225): Hi All, DOWNLOAD360 service is no longer available. Dan
What other Virtual Tour platforms are compatible with Matterport cameras? HunsletRiviera 8 2 yearsDanSmigrod (30225): Hi All, DOWNLOAD360 service is no longer available. Dan
Can't run matterport on newer Android tablet? wildcatdave71 3 2 yearsWingman (4237): Usually on Android when you connect to wifi that does not have access to the Internet android devices display a message dialog about it that offers you disconnect from the connected network or keep connection. So in order to use this connection you should select keep connected. Your s6 either misses this dialog or you have missed it.
Most Affordable Platform for AEC Work with BIM Integration? engineer17 9 2 yearsengineer17 (10): I appreciate all of the feedback so far. It is all very helpful and it's nice to see that others are using this technology with a similar application. The information on point clouds and the BLK360 is appealing, but I'm more focused on the photogrammetry. Again, I'm just trying to find the most cost-effective platform to do some sort of site tour. A lot of these companies are not transparent with their pricing models and are often...
Matterport overlay tech for event company wanted GETMYVR 11 2 yearsGETMYVR (1904): Pretty cool stuff
🐞Tips for Scanning Tops of Cars/Vehicles with Matterport? 🚗🚌 skyload300 11 2 yearsskyload300 (279): @ThinkLab hello ThinkLab, thanks for the advice, insta360 has proven not good with cars, however great for stores/buildings. I don't see Dollhouse as a gimik since it's a main driver for end user's entertainment..this is their way in to spend more time on the client's model. I do not own a Pro2 yet, but I will keep your advice in mind (using both Pro2/Insta to complement each other). What is your website/insta ?
Matterport poor customer service. Floor problems JimmyJim Jump to first page32Jump to last page 2 yearslilnitsch (5469): @JimmyJim it was a combination of early morning lighting, smoke, and tree cover
Request for advice how to host Matterports for B&B rooms Dataventurer 6 2 yearsWingman (4237): Here it is [threesixty][/threesixty]
Kevin and Emily Talk Real Estate Photography Hopscotch 1 2 yearsHopscotch (204): Kevin and I were able to shoot some Q&A about common misperceptions about real estate photography when we were out in the field recently. If you want to hear some really honest opinions about what the job takes, check out this video which we posted today, thanks!
It's official....the Pro1 is better at alignment than Pro2 pixelray 5 2 yearsGETMYVR (1904): @pixelray I began to notice ghost scans arbitrarily placed on the model in the app, when I've decided to delete scans! The only other real glitch I see is the Matterport app can only handle about a thousand scans per model. So I hope matterport gets working on that, I'm pretty sure investors are scoping out these forums.
360 Aerials + Matterport? rodrigocastillo 7 2 yearsrodrigocastillo (117): @bethereeu Thanks for your reply. What if I just want to add the aerial view (from Android capture beta) to a tour I created on my iPad? Is that possible?
Matterport Pro2 Camera versus Insta360 ONE X2? mefederau 5 2 yearslilnitsch (5469): ✓ Matterport Comparison: Pro1, Pro2, Ricoh Theta V/Z1, Insta360 One X
How to Transfer a Matterport scan to a client (without processing)? NC3D 6 2 yearsDanSmigrod (30225): Yes. Correct. Thank you for clarifying that. Client must have a Matterport Pro/Business account ($69 and up). Dan
Interior Design Layout Help: is Matterport to MatterPak to SketchUp best? lisaharpster 8 2 yearsDanSmigrod (30225): Tour courtesy of Listing3D | Also See this Listing3D Tour Example | Also See this Listing3D Tour Example @ron0987 Among Listing3D services: ✓ rendering a walk-around 3D tour from blueprints, CAD files and/or floor plans ( example) ✓ rendering 2D images from blueprints, CAD files and/or floor plans Dan
How to 360 photograph a large boat in a boathouse for dollhouse view? ChrisTaylor 10 3 yearsWingman (4237): I believe it looks bad because you are using a one click camera. If you use a Pro2 it will look much better.
Time to create a Virtual tour threesixty_tours 3 3 yearsthreesixty_tours (32): that sounds reasonable from what i have seen. Have you tried using its free to WGAN Standard or Premium members. Thanks for your input. Hadi @threesixty_tours
Land topographic Model??? Tools and Solutions? DigitalTwin 16 3 yearsEaglePrecision (289): I don't think the topics posted were relevant to the original question by DigitalTwin which was about using topography in CAD and 3D models. Surveying accuracy was not mentioned and is a more complicated topic to address. Survey-level accuracy is achievable with the providers that were previously mentioned: Pix4D, DroneDeploy, etc. but requires a deeper level of understanding of drone mapping and surveying. There are different approaches...
What do you think about this space? kimhyunho 9 3 yearskimhyunho (23): @MeshImages Thank you very much for your kind explanation. krpano, cms4vr is quite overwhelming for light users like me. It'll be easier someday, right? I hope my boss will wait until then. haha : )
75,000 square foot shop rite: pricing/alignment questions JimmyJim 11 3 yearsDanSmigrod (30225): 106-WGAN-TV 25+ Tips for Scanning Large Spaces with a Matterport Pro2 3D Camera with Los Angeles-based Photographer Eric Dole (@Home3D). Digital Twin by Los Angeles-based Photographer Eric Dole (@Home3D) --- WGAN-TV - 45 Tips: Scanning Grocery Stores with Matterport from Santa Barabara, CA based Liz McDermott (Liz G Photography | |...
Download My Original Matterport Scans SNFmarkerting 15 3 yearsDanSmigrod (30225): @ThinkLab Just emailed the promo code to you. Is this a helpful tool for you? Dan
Suggested power block for use with matterport Pro 2 Lite woodallt 2 3 yearsMatterFix (411): @woodallt You cannot operate any of the Matterport camera while they are plugged into a charger or a power brick...there is circuitry that prevents this from happening. At we can add a second battery to a ProLite camera that gives the same operating times as a Pro2 camera. (essentially the only difference between a Pro2 and a Pro2 Lite is that the Pro2 has two batteries and the Lite only has one). The cost of this upgrade is $250 +...
How to pricing a Matterport Museum/Art Gallery tour like this one? Senojev 6 3 yearsDanSmigrod (30225): Galeria Estação, São Paulo, Brazil | Matterport Digital Twin created by Brasil 3D Realidade Virtual Matterport Blog (20 October 2021) Learn about the historical and contemporary works of Brazilian artists in Galeria Estação | Brasil 3D Realidade Virtual uses Matterport to increase the visibility of non-scholar art collections to a global audience
MSP Seeking Insight into Insurance Claims Documentation Space AW360ME 2 3 yearsDanSmigrod (30225): WGAN-TV: MSPs: How a Matterport Tour is Used to Create Xactimate Claim Documentation with Claims Delegates Founder and Licensed Insurance Adjuster and Xactimate Team Leader Andrew McCabe ( | Thursday, 7 October 2021 | Episode 120 WGAN-TV | 9 Benefits of Matterport for Property Damage Insurance Claims with greater Chicago area Property Damage Consultants' Jonathan Sabath @JonSabath | Aired Live: Thursday, 30...
Can't align Matterport MatterTags properly: how to fix please? Mastle 14 3 yearsDanSmigrod (30225): @Mastle Need help locating a Matterport Service Provider with a Matterport Pro2 3D Camera? ✓ WGAN Find a Matterport Service Provider Map (Or, email me: Best, Dan
Matterport BLUR BRUSH - Yay or Nay? GETMYVR 5 3 yearsGETMYVR (1904): @Dataventurer Excellent - that was all it took. Have a great week! I knew I could count on the WGAN community.
Tripod for Z1 Theta for Cars and Car Showrooms? Harrycayman 7 3 yearsHarrycayman (424): Thanks wingman That's pretty neat will try and get it. Just waiting on Z1 to arrive .
Multiple Matterport starter accounts? Andy17 2 3 yearsWingman (4237): I do not think it is in Matterport interests to limit anyone to one account only. The more we have the more we pay to them.
Multiple "unable to scan" error messages Shawn_P 20 3 yearsShawn_P (298): A follow up. Matterport has instructed me to send my camera in and for $500, they will send me a replacement camera since mine is out of warranty. Better than another 3k for a new one. Thanks all for the advice.
Is there a way to edit Matterport images? kwreece 2 3 yearsDanSmigrod (30225): @kwreece Listing3D offers decluttering of Matterport tours. Depending on your needs, I could imagine that Listing3D may be able to help you. (Yes. I understand that you are not seeking virtual staging.) Matterport does not offer editing of the panoramas. Matterport does offer blurring, if that's helpful. Dan
Advice needed: Scanning roofs (for commercial roofing company) JonnathanAlgarin 24 3 yearspcollart (100): @JonnathanAlgarin sorry for the late reply ... I had a couple of days off! Please reach out and I can get you in touch with our Customer Success team in your region. Regards, Paul paul <dot> collart <at>
Ideas for a 300k+ SF Venue? Virtour 6 3 yearsWingman (4237): I think the best will be to do each floor as a separate Matterport tour with stairs. Then ask Matterport if they can stitch it with some reasonable time. If they refuse or cannot do it fast enough you will have a tour for each floor which you can use with a 3rd party VT platform. As for the best way.. may be use a front shot flat 2D image from a building/drone nearby to show all floors from the ground to the roof in one photo. Then if you...
MPEMBED lighting (brightness/contrast) settings Question SpencerLasky 3 3 yearsSpencerLasky (398): Thank you Noam!
The Spa in El Bosque: Includes Matterport Scanning Outdoors with Pro2 rodrigocastillo 5 3 yearsrodrigocastillo (117): @chrispy_magic I work for a beach resort and doing virtual tours is one of my duties so I didn't "charge" anything. Total scan count is 117.
Floor plans without Matterport Harrycayman 9 3 yearsfotoguy (835): When doing a floorplan only with the MP camera, how many scans are required in a room? I would guess a bedroom might be one but a large living room might be two or more. In addition, you would have to do closets, stairways, etc. Is my thinking correct?
Cloud storage recommendations? Hopscotch 5 3 yearsMeshImages (2782): A NAS (network attached storage) is a good idea, but you will have to spend a lot of money on the storage and the management of such a device. And maybe also keep in mind, that a NAS is not (yet) a cloud solution. You can access these files from the office network, but not from other locations and probably not from any device. Furthermore you will loose all the data, if you loose the device (from fire or damage or robbery). If you want to...
Matterport features and picture packages for real estate BenAdgie 7 3 yearsBenAdgie (85): Thanks for the feedback! We have been typically pulling stills from the matterport scan. The overall image quality is high but artifacts are very common. We have also started exporting the still editing to spend more time in the field. Thanks for the feedback on arranging the pictures. We have found it is time consuming labeling the picture files in a similar order you described. Arranging the pictures on the single property website feels like...
Photo Capture errors: Can you help? Wonderdawg 6 3 yearsGETMYVR (1904): When I first started my journey I shot Matterport only and all my images came from my matterport camera, until I purchase my Nikon D750 and lenses, and I would never consider such a thing ever again. At no price. Night and day difference.
Matterport Scan distance in Warehouse Aisles & will I need Alignment Tags? brianbenjamen 9 3 yearsWingman (4237): Have a look at
minimap broken, please help mina86 9 3 yearsmina86 (4): Hi, thanks for the replies, I have an update. I sent a ticket to matterport support and then called them. They said that I should know that they support only 200 scans per model, anything bigger could bring problems. That was on the phone, and the lady said they would investigate further. Then I've got an email saying that this was a misalignment problem and they will try to align manually and we should wait 3 or 4 days. No idea, for me a...
Do I owned the copyright of my MP-to-360s published to Google Street View? GETMYVR 4 3 yearsWingman (4237): Have a look at the following thread I have 2 blue lines shown there and each displays "©Wingman Media"
Expenses vs Deductions and taxes thereal360 2 3 yearsMatt19 (354): Hi Alex, Hobbies (losses) are not deductible. If this is business then the loss is deductible. Do some quick googling on what is business verses hobby. If business then you can deduct. Standard deduction vs itemization has nothing to do with your loss, if that that is what you are asking. Perhaps you are talking about the standard mileage rate vs actual costs? All that being said usually it is best to have a conversation so that the...
One Click Custom Parameters for iGUIDE & Matterport 💪 JoshMais 3 3 yearsDanSmigrod (30225): 3 free months of Show & Tour Starter account with this WGAN affiliate link for Show & Tour and WGAN coupon code: WGANST [To be eligible to receive WGAN-TV Training U (in Matterport) 1-Year Membership, send a Show & Tour payment receipts for $228 or more to:]
How can I make an interactive PDF? Need help. rodrigocastillo 3 3 yearsironwills (29): It is quite simple. Open an existing PDF, like the map. Then choose Tools > Edit PDF > Link > Add or Edit. Just add the MP link. Adobe help page: let me know if you need more help -Jennifer
Gores Holding / Matterport stock pixelray 5 3 yearsGerhard (1484):
Yikes! Matterport bad map: 180 degrees out of rotation. Help please ... ImperialProperties 9 3 yearsMetroplex360 (9436): I hate to say this, but this is one of those cases where using the one shot 360 cameras fails compared to using the pro cameras.
Project for scanning a Castle JaviMorales 7 3 yearsJaviMorales (4): Thank everyone for your answers!! Regarding the linking images is exactly what i though, I need to see the ones suggested by and decide which one suits better my budget and needs. That's what I need to confirm with them on the pitch, deppending on the amount of outdoors space I will see, however i picture it more practical to do it linking the images to the indoor tours. Thanks for the offering, I will take it into account, are you...
Ex-Matterport tech person to consult with? Noddy 3 3 yearsNoddy (376): @ Axis360Media, Thanks for your input, We are using all Pro2 cameras though.
RFP: 2D Floor plan Designer Amphotos 8 3 yearsWingman (4237): You will love it. I have ordered from Captur3D a floor plan once only but it has even come with a site plan.
How to Password Protect a Matterport Digital Twin (and Related Assets)? Harrycayman 9 3 yearsJoshMais (392): @AhmedAttia No, this is not possible.
Hi-tech house tour exposes personal data aidanashby 4 3 yearsGETMYVR (1904): Having been in the retail sales business long time with credit applications and such, I know what it means to secure personal data. That's why I always do a good scan before the job with my eyes,and I've even had occasions where customers didn't care their checks and driver's license were exposed on the coffee table, so I hid them. I let them know everything the camera can see so will the world. I know securing personal data prior to a photo...
Any offline virtual tour software like Matterport/Cupix with automatic mode peanutismint 5 3 yearsDanSmigrod (30225): WGAN-TV: Intro to Metareal Stage Virtual Tour Platform Demo/Discussion | Wednesday, 25 March 2020 [metareal][/metareal] (Credit: WeChalet/Le Vertendre) @peanutismint This WGAN curated list may be helpful for your research: ✓ WGAN List of 170+ 3D/360º Virtual Tour Hosting Platforms/Software For example, you might check out Metareal Stage 3D virtual tour...
Mileage Cost Calculator 🚗🚗🚗 JoshMais 1 3 yearsJoshMais (392): Do you know how much it costs you to travel to a shoot? It may surprise you if you’ve never looked into it before. Like any other expense, it’s important to know your travel costs so you can accurately charge for your services and any additional mileage fees. When calculating travel costs, you should take into account how much you want to be paid for your...
Asked to be a guest speaker for landlords? Advice coulee360 5 3 yearsQueen_City_3D (3141): If I were presenting to landlords I'd focus on the Virtual Tour being not only a way to market it for rent, but the best way to document the shape of the building/unit prior to the tenancy. I had a personal experience myself where a tenant caused a bunch of damages. With the Matterport tour from before the tenancy started I was able to zoom in and take snapshots of the "BEFORE" and contrast those with the AFTER. The new accounts...
Switching from Matterport to Iguide? Dcook001 10 3 yearsDanSmigrod (30225): Video: WGAN-TV 3 Introduction to iGUIDE PLANIX Camera Kit (and Demo) with Planitar (iGUIDE) Marketing Manager Chris White (@Chris_iGuide) | Thursday, 18 March 2021 Grab from iGUIDE PLANIX Pricing Page @Dcook001 In the mean time: ✓ iGUIDE PLANIX is the 3D Camera Kit Matterport Wished It Created (in Many Ways) ✓...
Google Street View - 360 Photo showing on home screen, can you change it? 3DElevations 3 3 years3DElevations (12): Hi TakedaSan, Thanks for the tips - not intelligent is an accurate statement. I've checked on some old jobs and its hit and miss. I'll give it a whirl and see if I can have a happy client. Shame google can't reinstate the old functionality, and that would be win win. Thanks again
Color correction for Oak Cabinets with Matterport snapshots Queen_City_3D 3 3 yearsQueen_City_3D (3141): @rzphotoman Thanks... that helps. I was playing with the Orange and Red panels, but I see that I was adjusting the luminance, not the saturation, so I wasn't getting it to where I wanted. Adjusting the saturation is definitely more effective.
Which 360 camera do you use to scan autos and auto dealerships? Harrycayman 5 3 yearsHarrycayman (424): Thank you guys it seems the Z1 is camera of choice. and that works with matterport app so i can use that for car interiors and pro 2 for exteriors and BLK in case its all out doors.
Best online courses?? 🧐 JoshMais 3 3 yearsDanSmigrod (30225): @rzphotoman Yes! 1. Real Estate Photographer Pro Course. Save $400 with coupon code: WEGETAROUND 2. Crash Course 1: The 5 Day 3D Tour Professional Course. Save $50 with coupon code: WEGETAROUND 3. Crash Course 2: The 5 Day Real Estate Photographer Course. Save $100 with coupon code: WEGETAROUND 4. Virtual Tour Pro Course: Save 15 percent with coupon code: WGANVTP 5. WGAN-TV Training Academy 6. WGAN-TV Training U (in...
What happens to the models I host if I quit my subscription to Matterport? Shawn_P 4 3 yearsCharlesHH (640): You can transfer one model to a new FREE account that your client must open. Then if they want to share it on a website or anywhere, they must upgrade the FREE account to a STARTER account and pay a monthly fee. Hope that is clear.
BLK360 + Matterport Pro2 = 1080 scans (and crashing): Now what (please)? Harrycayman 9 3 yearsHarrycayman (424): Hi Dan i will look at new ipad with more memory as i have the BLK app on that too. Also Gerhard that's good to know Harry
Remodel Before and after scans: stay in same model? PWIMAGING 9 3 yearsron0987 (2981): @Wingman It would be great if they would do it. This is something I have been researching and trying to find for awhile now, I have a contractor extremely interested in this feature. In the last 2 months I asked Matterport if it could be done even mentioning Dee had indicated that it was possible. Tech support responded with Dee no longer works here and they have no plans to do that. They would would be interested in the feature if I was...
FREE Property Websites & Custom Players for WGAN Standard/Premium Members🤯 JoshMais 2 3 yearsJoshMais (392): With the Show & Tour Media Player, you can... Combine photos, video, and a virtual tour into one player. [showtour][/showtour] Display a before/after tour for builders. [showtour][/showtour] Combine multiple Matterport tours together. [showtour][/showtour]
Seeking pricing suggestions for non-tour videos: interviews, info spots,etc Dataventurer 2 3 yearsGlennTremain (2735): @Dataventurer add to the list "why use a realtor that uses premium property marketing"
Charging customers for hosting? JimmyJim 11 3 yearsJimmyJim (76): Thank you all for your help. Lot's of great info. here!
How can I virtually stage/render a Matterport space at studs phase? pixelray 11 3 yearsConor_Brady (8): Hey @pixelray You have a few options depending on your budget and what you want to achieve: 1 - image of virtually staged unit - boxbrownie is the cheap and quick option 2 - for marketing online, I would suggest a 3d render video mixed with motion graphics - can get lots of info into 60, easy to share online etc: 3 - for online or in-person sales meetings, a...
3DVista with embedded Matterport spaces: i Need comments (please) MyVirtualScan 7 3 yearsHome3D (3843): @kirtg - it’s simple. The same essentially as linking in a video from Vimeo or YouTube. This similar tour has a dozen Matterport’s and about as many videos.
Advice on landing insurance company gigs? Shawn_P 6 3 yearsGETMYVR (1904): @DanSmigrod Thanks and I just got a call out of the blue one day for the above scan, and a contractor was trying to figure out a better way to estimate all the damage. With the 3D scans not only were they able to see the full extent of the damage but a determination of where the fire started and where it eventually went up to. My customer told me basically fire insurance adjusters have normally relied on blown up images, but when they saw the...
carry bag for Bushman monopod v2 JPPeron 2 3 yearsDanSmigrod (30225): Grab: Matterport Gear Shopping via Amazon | Curated by Dan Smigrod, WGAN Forum @JPPeron I use the Manfroto Tripod Bag featured in the WGAN curated Matterport Gear Shopping via Amazon list. Dan
Show & Tour Update: New Dashboard Design! 🥳 JoshMais 3 3 yearsJoshMais (392): Here are a few tips to take full advantage of the new dashboard! In the video below I'll cover how to... 1) Efficiently delete projects. 2) Quickly see unpaid invoices. 3) Customize the layout for projects and clients.
Future prospects of Matterport? Should I buy Matterport Pre-IPO Shares? Silvadro 23 3 yearsrko1 (362): bold text We are always looking, are we happy with Matterport? Depends on which day it is. We are an MSP, and on the capture team. We have been shooting with Matterport for 5 years. Technology is like grabbing a handful of sand, what you have in your hand at this minute won't be there in the next, but a new handful is always available. Do we make a living strictly on Matterport? Yes and no, it is currently a substantial part of what we do. We...
What is your experience with live video chat within a Matterport tour? Harrycayman 2 3 yearsDanSmigrod (30225): WGAN-TV How Matterport Service Providers can Make Money with AgentRelay as an Add On with AgentRelay Founder and CEO Dan Cattermole | Wednesday, 21 October 2020 @Harrycayman ✓ Transcript: WGAN-TV Live at 5 | How Matterport Service Providers Can Make Money with AgentRelay as an Add On: Deep-Dive Demo and Discussion of the AgentRelay Reseller Program So that you are intimate with AgentRelay, I encourage you to: ✓ You can book...
How to scan a golf course? JanHamorsky 13 3 yearsJanHamorsky (180): @DanSmigrod everything is still in the process of negotiation, but once I have it done, I will definitely publish it here. Thanks for the good ideas! Best, jan
Must Have's for Every Job? DigitalTwin 9 3 yearsPickChuck (413): @DigitalTwin I know that you already have a Pro 2. I have to second what @trueview360s is saying. I shoot with a Ricoh Z1 and get good results. It might not be a bad idea to have one as a backup or supplemental camera. My best friend has a Pro 2 and a Z1. He has mastered the Dual Fisheye technique on the Rioch as well as the in camera HDR technique of the Z1 (I taught all he knows :) and I have been absolutely amazed at what he is getting. It...
Recruiting new Photographers / MP Techs - Where have you had most success? mib94 2 3 yearstrueview360s (114): Try the Google Trusted Photographer list at I have had lots of success there.
Manage your Matterport plan and save money dave3d 4 3 yearsBrokerBruce (281): Understood. Thanks
Can I Transfer a Matterport space from Classic to New Free Account? CharlesHH 9 3 yearslilnitsch (5469): @pixelray I am shooting more and more Zillow/CloudPano tours these days though I still offer and shoot Matterport I have a traditional stills plus Zillow 3D home tour package for $300 that sells like wildfire
2D color flooplan options/work arounds? Padz82 7 3 yearsAlexHitchcock (401): Hi @padz82, I just replied. Thanks, Alex
CloudPano AerialWayz 5 3 yearsAerialWayz (81): @lilnitsch Thanks, aerials look very clean. We have been specializing in aerials for the last 5 years so all this new advice and info on 360 is a great help for our future projects. Thanks, John.
iPad Air 2020 versus iPad Pro to pair with Matterport Pro2 3D Camera? BrettMtn 7 3 yearsinmerso3D (117): @BrettMtn I recommend Pro even if it is old. I have the first Pro (I think 2017?) And it works great. I have had 1067 scans and it is the same as 10 scan.
Matterport New Pricing Plan versus Matterport Classic Pricing RafaelJM 1 3 yearsRafaelJM (7): [Translated by Google Translate - @DanSmigrod] Hello friends I would like to share a question with you. I am a Matterport user and I have both plans (classic and new). Faced with the new policy of eliminating the transfer of spaces ... Like everyone else, it will seriously affect the profitability of my business. I work with the real estate sector and the monthly commissions vary a lot ... (the prices of the projects are very...
Removal of two scans from Matterport tour? Other solutions? Shawn_P 12 3 yearsDanSmigrod (30225): @lilnitsch @Home3D Ha! Too funny! Happens to all of us! Dan
Advice for warehouse mezzanine with two staircases tinsoldier 8 3 yearsDanSmigrod (30225): @tinsoldier Yes. Please do keep us posted. Would :heart: to see the Matterport digital twin, once ready. (And, whast you learned ...) Good luck! Dan
Matterport Statistics - Google Analytics? Other? rodrigocastillo 4 3 yearsDanSmigrod (30225): WGAN-TV CAPTURED Training Week for Matterport Service Providers-Part 5 of of 5 Short Story #841 - Heat Map WGAN-TV CAPTURED Training Week for Matterport Service Providers-Part 5 of of 5 Short Story #842 - Top Referrers WGAN-TV CAPTURED Training Week for Matterport Service Providers-Part 5 of of 5 Short Story #843 - Additional Data WGAN-TV CAPTURED Training Week for Matterport Service Providers-Part 5 of of 5 Short Story #844 - Reports ...
Workshop tools disappear in Chrome sese 2 3 yearsWingman (4237): Chrome is updating these days quite frequently. It may be a problem with any update applied but it requires restarting PC for it to work. I run into a problem a week ago that Matterport tours were not showing in Chrome at all. Just a blank white screen was shown instead. After I restarted my PC everything went back to normal.
My first Gallery tour - Comments and feedback welcome! rodrigocastillo 3 3 yearsron0987 (2981): I agree @ftosolini but would also add as you get use to the MP camera that when you set the camera up, don't position as close as you did on the large painting. Other than that I think it looks good.
Ipad air 2020 vs ipad pro ? geemaps 6 4 yearsdndavis (46): @geemaps Multi-threaded apps can divide their processes between multiple CPUs (which includes multi-core CPUs and virtual CPUs) and run those processes in parallel. This can increase performance, as well as lower costs by allowing processes to share physical resources. It is extremely difficult to code, however. Some tasks benefit little if at all from multi-threading, no matter how well coded. Problems with such things as concurrency and error...
First Matterport tour of many. Feedback? rodrigocastillo 3 4 yearsrodrigocastillo (117): @lilnitsch I had that doubt when doing it. I even tried on one room but one of the blinds was not working so it looked weird. Thanks for your input.
Matterport MatterTag - Slidesshow filinto 20 4 yearsfilinto (31): Charles, do you know if we can embed a video (from Vimeo) that loops?
Website for acquiring new clients / backend for image delivery and billing PickChuck 21 4 yearsDanSmigrod (30225): WGAN-TV RELA Booking System and Billing Platform for Matterport Pros with RELA CEO Mike Land | (20 February 2020) @PickChuck If you are using many tools to manage your business, RELA simplifies with its "Swiss army knife" all-in-one platform. RELA solves these problems: ✓ creating Single Property Websites (branded, unbranded) ✓ getting paid (option to release digital assets when paid in full or party) ✓ delivering digital...
Seeking input on Real Tour Vision dndavis 4 4 yearsDanSmigrod (30225): Here is the link to register for the RTV webinar tonight at 7 pm EST:
MatterTag Issue filinto 3 4 yearsfilinto (31): Well I can add the photos to my website, but that means we are constantly working our way around Matterport platform issues...I don't think this is a problem with my online image database that has facilitated my work methodology in so many ways. Thanks
Help Please! Can not get out of Matterport 360 View... Sibee 5 4 yearsSibee (25): @BIGNAIZ Thats no good for general people viewing it.
Highlight Reel Problem - extra large over 600 scans tresdepro 1 4 yearstresdepro (379): Hello Everyone, I've been trying to add the dollhouse and floor plan view in the highlight reel for a massive factory (about 800 scans) but some unknown reason I cannot add them, no problems with inside views. Just in case I tried with a small tour and I didn't have any problems whatsoever has anyone run into the same problem? any solutions? best Angelo
Should I buy Matterport Pro 2 camera? TakingArt 7 4 yearsDanSmigrod (30225): WGAN 3rd Party Service Providers - such as MP2FP @MP2FP) – can provide floor plans from Matterport tours: regardless of which camera was used to create the Matterport tour. Dan
Mattertag question re: embedded video not showing up uniformly picture_this 6 4 yearscastaway (78): Others will feel differently and not want to spend the time on any extra scans, and that's fine, but I don't bother with regular height scans in a mirrored bathroom, or any tricky mirrored area. Not at first. At first I'd lower the tripod all the way, all the way down as far as it will go and, overlapping several full height scans with low, lowest scans on the way into the funhouse of mirrors? all around the bathroom, in the shower/tub,...
Anyone know if Matterport can correct this? Shawn_P 9 4 yearsimagine3d (37): That suggestion is possible but no guarantee and a lot of extra work especially if plus if you have a 4000-6000 sq ft home to scan. You will have to preview each scan to make sure the scans are not giving this issue. It'll take forever to finish the home. In my point of view, this issue is the responsibility of MP to fix. For an expensive camera such as the Matterport Pro, we should not have to deal with issues like this. Professionally we...
What 3rd Party Service Provider do you use to create accurate floor plans? mib94 4 4 yearsDanSmigrod (30225): @mib94 WGAN MarketPlace includes these WGAN 3rd Party Service Providers of Floor Plans (including CAPTUR3D and MP2FP. Best, Dan
Advice for scanning large spaces (Galleries, Museums etc) tinsoldier 9 4 yearsbriangreul (684): I generally will do at least one overlapping scan. Sometimes I'll do 2 or 3, just depends on how squirrely the space is. I will also sometimes force close the app and reboot the camera to make it start over with alignment. The alignment algorithm seems to be weighted to the last 3 to 5 scans. There are sometimes good reasons to jump around with large spaces, especially when coming around the core of a building.
Compare Aryeo and Show & Tour? Dunetop 5 4 yearsmib94 (56): I switched from tourbuzz to Aryeo earlier this year, and it's been great. They're responsive to feature requests and if issues come up they are fixed quickly. The platform is robust and surprisingly has been a key competitive advantage for us compared to others in our market. They added some nice support for building interactive floor plans with a direct integration with CubiCasa. Our customers love it. I have no experience with show and tour,...
R&D New York Times (LiDar?) oshioyi 2 4 yearsTosolini (4209): This is such a beautiful, interactive, yet linear storytelling. Thanks for sharing it. I'm guessing that for the photogrammetry part they used a DSLR camera and a software like Agisoft Photoscan (renamed as Metashape) or Reality Capture. The quality is definitely superior than what you can attain using the Apple Lidar. I did some tests with various iPad Pro apps and the results are promising, but not photogrammetry quality. Yet, for something...
When to Archive a model on Matterport misho73 3 4 yearsmisho73 (50): Thanks @DanSmigrod much appreciated
MC250 exposure / seam issue + advice? picture_this 5 4 yearspicture_this (22): Thanks Wingman- appreciate the confirmation!
Suggestions for filming a camp (indoor + outdoor) Virtour 6 4 yearsEaglePrecision (289): Why wouldn't you be able to capture the entire campus in one aerial model? Pix4D, DroneDeploy and MapsMadeEasy all have capture apps that enable planning and executing large area flight plans with multiple individual flights (and battery changes) and their processing software, whether desktop (Pix4D) or cloud (Pix4D, MapsMadeEasy, DroneDeploy), can handle very large datasets. There are many examples in their sample galleries of large area...
Matterport alternative 8643d 5 4 yearsDanSmigrod (30225): @8643d WGAN Member @GlennAronwits used ThreeSixty Tours mashed up with Matterport and WP3D Models WordPress Plugin in the (top) Tour above from this WGAN Forum discussion: ✓ ThreeSixty Tour Examples Dan
On capture app, scan number goes back to earlier number, repeating it. Pedrotex69 4 4 yearsHarlanHambright (2115): Yes, when you have a packed screen the errant scan can take a while to find. Matterport: make the last scan orange or pink or something! Zoom in and scroll around, you’ll find it!
MP Capture app "Updating Map" hanging BrendanB 6 4 yearstoddwaddington (526): @BrendanB, so sorry for your frustration. I've had issues where the scan sort of "freezes" in the middle or capture doesn't recognize or other. I usually start with the camera. Power down, then allow it to power up. So far that has done the trick.. I haven't had to restart my iPad. I have closed out of the app and reopened. But, usually powering off the Pro2 does the trick.
What is this Matterport issue, and is there a fix? MattSCrowder 15 4 yearsMattSCrowder (110): It appears that a window marker from the upper floor was bleeding down onto the main floor. Once I removed that window marker, everything worked.
Any idea how this tripod is remote controlled (for Theta Z1)? ArchimedStudio 10 4 yearsArchimedStudio (708): @Fmarta I was also thinking about this avenue. Can you share photos of your setup? It's not so much to create a Matterport tour while I stay seated on the couch sipping margarita and controlling the vacuum remotely. It's more to create a 360 video walkthrough. What's the top speed and are the wheels big enough to move around in an uneven concrete warehouse (for example)? Thanks!
Suggestions 360 video hosting (options for Vimeo and YouTube)NOT TOURS! Dataventurer 21 4 yearsDataventurer (500): @tmroberts Thanks for your continued comments here! Are you able to host a 360 video file? I saw only an http link associated with the 360 mp4 file I uploaded. I could get the non-360 video to play as a Link (instead of an embedded link)nicely but no luck with the 360 video. I wasn't trying to use a 360 thumbnail. Thank you again for your comments. This forum really is a great resource for members!
Demand for video tours 8643d 16 4 yearsHome3D (3843): I agree that "slideshow videos" which some older agents still refer to as 'virtual tours' are boring, redundant, and make an agent look WAY behind the times. Virtual tours, whether Matterport 3D, GeoCV 3D, NodalView, EyeSpy360 or 3DVista (and others) are what Buyers are looking for today. We talk about agents and brokers a lot because they pay for media (photos, videos, virtual tours) but let's never forget that the Customer in...
Create 3D Tour from 2D plans Tristate3DNick 21 4 yearsinmerso3D (117): I had the same case as you with a client and I solved it with render 360 and TST, achieving a good quality and low cost solution accessible. In some cases we work from cad, others from skecthup and others from a pdf sketch! (After this I added it as an additional product called Cad2Tour) The option to do it as immersive similar to matterport is possible but I found them very expensive and with slow platforms and not so suitable for mobiles (as...
Theta stitcher problem - help needed thereal360 9 4 yearsthereal360 (271): @DanSmigrod Yes they are helpful, but not the problem that I am expericing. I believe he is talking about using the DFE HDR option, where images are fused to one in camera. I did bracket option where i have 7 HDR's Theta stitcher seems very finicky I blended in LR. Manually megred a window with PS. made sure teh right dimensions are used and saved as tiff. Tried to stitch as plugin export and as in "edit in" menue in LR. Get the DNG...
Can I transfer a model from the Capture app to another? delucasso 8 4 yearsDanSmigrod (30225): @delucasso While @Oboldyrev finds this easy; I think of it as frightening. It should be an Apple-like experience. Dan
Best way to showcase real estate photos on my website toddwaddington 9 4 yearsDanSmigrod (30225): WGAN Standard and Premium Members - like @GETMYVR - can get the free use of Show & Tour Pro plus plan.
Rain on 360 shoot thereal360 4 4 yearslilnitsch (5469): Overcast/raining conditions can sometimes provide a better lighting scenario acting kinda like a natural soft box
Do you outsource your video editing? 8643d 10 4 yearsPhotoAndVideoEdits (258): In and out within an hour!
I am thinking about starting a virtual tour/Real Estate Photograph business Malek Jump to first page32Jump to last page 4 yearsVTLV (2885): Do yourself a favor and learn the fundamentals of photos editing. This is a trade, not a get rich quick scheme breaking into a new industry. So many real estate agents get a license and think they'll make large sums of cash. 80% of them make less than $20,000 a year. Agents get in, sell a friend or family members home, starve and drop out to a part time job and rarely get back in. Happening a ton with 360 photographers as well. Ebay always has...
Any tips for shooting/scanning a multi-level indoor open space? GWatsonImages 13 4 yearsMattSCrowder (110): @GWatsonImages Very well done! I glad you found an option that worked for you. I'm in Indy too, so DM me if you ever want to grab a coffee sometime.
WP3D compatibility question tinsoldier 5 4 yearsDanSmigrod (30225): [wp3d][/wp3d] @tinsoldier Such a great question! As far as I know, there is no sharing option that would allow the branding to be shared (other than using the original link like this one (which is also embedded above): (We Get Around logo front and center and then always...
Full Service Basic On-Site Gear/Workflow/Scheduling Questions kaplan 7 4 yearsPickChuck (413): @kaplan - I don't know if I would show anything to an agent prior to blending and editing it. That might be more confusing than it's worth. It will also slow you down. I actually use a microphone stand for my Z1 and it was about $38. I find it perfect. I had to get an adapter to get to 1/4 20. I would get good at stills, add Zillow 360's, add Asteroom, add drone and if someone put my arm behind my back I would add video. (and they would...
Black start screen in Matterport model tinsoldier 1 4 yearstinsoldier (25): I'm embedding a matterport tour with the provided iframe link, and the start screen with the play button just has a black background rather than an image from the tour behind it. I'm also noticing I'm not getting the "Tour...presented by" coming up after play as it does if I just accessed it via the matterport link. Any ideas why is this happening? Using Chrome and have the tour set to Branded. Thanks for the advice
Do you make Developers get their own Matterport accounts? Cabrahams 3 4 yearsAxis360Media (325): Charge hosting! My 200 models generates quite a bit of cash flow. At least 6 times the cost of the plan plus extras.
Color and contrast Adjustment SpencerLasky 3 4 yearsDanSmigrod (30225): @SpencerLasky This will give you a good overview of MP/Embed: ✓ Free Use of MPEmbed Premium Basic Plan - An Overlay for Matterport Showcase ✓ All WGAN Forum discussions tagged: MPEmbed Special Offer for WGAN Standard and Premium Members ✓ Free use of MP/Embed Premium Basic via WGAN Rebate Form Best, Dan
Marketing for Realtors?? thereal360 18 4 yearshomefinders3d (349): @GETMYVR thanks I just wanted to be sure I was following correctly. Looks like you are in Buffalo. Last time I was there was to visit my grandmother, Christmas 67’.
Ghost writing for website? thereal360 3 4 yearsthereal360 (271): SO, do you all write your own website posts?
Photographer dipping my toes into 3D/360. Am I on the right track? condra 12 4 yearsGETMYVR (1904): I would suggest use the iPhone for making phone calls, texts, taking selfies, but if you're looking to do matterport, you want to use the best camera possible to get the best results. Theta Z1 at the minimum. I tried an iPhone and an iPad on a sample matterport tour, and at the same time I connected a Z1 and I also did a portion of the house with a pro 2 3D to see how they work together. Worst tour ever produced.
What is the best camera/system for producing a 360 tour of a college campus HunsletRiviera 1 4 yearsHunsletRiviera (7): Hello WGAN I'm looking for some advice, I am the proud owner and operator of a Matterport Pro 2, and have recently received an enquiry about creating a virtual tour of a college campus here in the UK. The campus is rather large, sparse grounds with many different faculty buildings. I know that Matterport struggles to cope over a certain amount of scans, and I 100% believe that this campus is too large for Matterport to handle in a single...
Are there any Film/TV Commercial Location Scout and Managers on here? purplejesse 2 4 yearsZeeshanV7 (7): Hey Jesse, yea sure! We're a Film/Media Real Estate Brokerage. We focus on filming locations and also do 3D Scanning, etc. You can check us out here:
Matterport Scan of one house with three floors and no stairs to connect Ramojakubovic 10 4 yearsron0987 (2981): The other thing to consider if like @lilnitsch says if you get the right time do the entire stairs on all three floors so there is no major lighting difference. But remember to open the doors on each level. You will find the end product color balance is better. Just a suggestion.
Ricoh Z1 vs. Pro2 Scanning Speed + Some Zillow Questions kaplan 18 4 yearsJonJ (1760): Hi @kaplan! I am a bit late to the conversation, but I figure I will throw in my 2 cents. So here goes... Based on my current business, about 60% of my revenue comes from traditional photography, 20% from virtual tours (Matterport and Zillow 3D Home) and the remainder from other (video, aerial and virtual services). Also, most of my new clients engage me based on photography services and video, not Matterport. That being said, This is how I...
Camera Settings for Real Estate Video 8643d 13 4 years8643d (246): @thephilm Very informative. Thank you!
Can't edit 360 uploads to Zillow? kjonyou 16 4 yearsVTLV (2885): Zillow Video used to require being shot through the app or pay them a couple hundred bucks to upload your beautiful video. Unless you uploaded more than 10 a month. One month you're told a video will help your tour tour rank first on Zillow Search results. Then they fade off and not longer rank high making you a liar. Same for Zillow 3D. It's a constant revolving tower of goo with updates. As you know Zestimates rarely match up to proper current...
Calls slowed. What would my fellow Forum Members Focus On? VTLV 17 4 yearsadc1967 (79): Commercial Real estate and Property Management companies. Commercial office spaces, etc are taking a hit (covid). Much of those potential buyers and lease customers are out of town. Im seeing tour growth in those areas with my business. I'm getting apartment requests now. Remember I'm a commercial Architectural photographer as well, so Matterport is piggybacking on my main services.
What Photosphere Pano Virtual Tour Software has mini-maps? aerialpixels 3 4 yearsVTLV (2885): 3d Vista offers that ability to have a mini map (if you have one) Place it over the tour and have radars that will point out to the direction you are looking.
Lens for RE Photography: 1-2 mm on the low end make a big difference? thereal360 10 4 yearshomefrontphoto (39): EFS does not work on full frame. I use a 16-35 L lens that I picked up on eBay for $700. That's my primary and it takes excellent pictures. I've heard good things about some of the Tamron wides but I can't really suggest any of them because I haven't tried them.
WP3D Models versus Show & Tour versus gofullframe thereal360 3 4 yearsthereal360 (271): UHM... nobody has any thoughts on this? Show and Tour / GOFULLFRAME / HDPHOTO HUB / WP3D Models What are the main benefits from one over the other? OR are they NOT all similar? Does WP3D do something different? THANKS for your time
Book keeping...? thereal360 11 4 yearsJMEPhotos (36): We're using Freashbooks online cloud invoicing.
Matterport photo quality joecostanza 6 4 yearsHarlanHambright (2115): They’ve been run through photoshop yes but I wouldn’t say substantial, just normal, but then I used to do all my own color printing.
Not uploading from Matterport Capture app Harrycayman 3 4 yearsHarrycayman (424): Yes. It uploaded 3 times. Two of those said zero and then I re booted iPad
Best VR Tour Product for Large Spaces??? punjuut 6 4 yearsDanSmigrod (30225): @punjuut Okay. Thank you for the additional backstory. Use-case is always very helpful for deciding which solution is right for the problem/opportunity .... I am curious how others will respond. Of the 150+ 3D/360 virtual tour platforms/software and 50+ 3D/360 cameras in our space, I would suggest looking at these solutions first: 1. CupixWorks from Cupix – Compare BIM and construction documentation side-by-side; point-cloud,...
Scanning a boat hull advice Gerhard 3 4 yearsDanSmigrod (30225): @Gerhard Portland, OR-based Topa 3D Founder and CEO Paul Tice ( Linkedin) about your question. Paul teaches this course: ✓ Lynda Course: Learning Pix4D Drone Mapping with Matterport Pro Paul Tice And, was my guest on this WGAN-TV Live at 5 Show: ✓ Transcript: WGAN-TV How to Make Money with Matterport in the AEC Space Like @SiteTour360, Paul recommends BLK360 (or higher) and ClouCompare software to compare the before and after...
Need advice Shawn_P 5 4 yearsJonJ (1760): I think that part of the reason you seem to run into a bunch of "flakes" is because of your low pricing. When you are starting out, or even if you have been in business for a while, it seems like it makes sense to come in at a lower price point and "steal" business from your competitors. This is not a good practice for a number of reasons. If you are competing on price, everyone loses. By offering a low price, you devalue...
Getting started with little money Fish 30 4 yearsjen_ishayoga (33): @fish Hola and welcome aboard! Question for you ~ what market are you interested in getting into? You had mentioned 360s but later go into real estate and photos. So many of these markets bleed together, which is awesome and you'll probably have a lot of opportunity across the board! My specific focus (right now) is REP. One thing about this area, specifically, is that agents are looking for a one stop shop. You may offer 360s but there...
Asteroom Marketing Idea jwaltphotography 5 4 yearsjwaltphotography (55): Thank you!
DSLR gimbal for video tours? 8643d 6 4 yearsahojman (335): Crane, Ronin, etc.
Asteroom and CAMPERS? thereal360 14 4 yearsthereal360 (271): @Ghagendorf Nice work :) @PickChuck Well, I am trying to figure out how they tick.... because i think they just get the 360's from the Manufacturer, for newer Models maybe within the last few years. Most off the older ones or used ones i don't see 360s... So back to my question...Have you found any in your area with NO 360 tours? I was just curious.
Understanding Matterport subscription charges joecostanza 3 4 yearsjwaltphotography (55): The model is broken. I would highly recommend shopping other hosting companies such as Asteroom. Their models are easy to follow and match volume of use as reasonable prices.
Show & Tour + Asteroom for a small rental: how to best post on Facebook? thereal360 6 4 yearsthereal360 (271): @PickChuck yes I did... They are included in the link of the SPW above... Scroll to photos.
How I remove Matterport UI when using screen capture software ZakhZ 9 4 yearsExpertise (1180): Good stuff.
What setup to start with (again) Rusty 9 4 yearsGETMYVR (1904): Dear universe, please send me a Leica BLK 360 so I can donate my pro 2 3D to an aspiring virtual tour artist.
Private scans, accesible by external website...? virtuallyreal 4 4 yearsJuMP (2031): @virtuallyreal There is maybe another way. Do you accept the password protect solution? Currently you can setup "one" password for each showcase in setup page. After that you embeded the showcase in your website. When your customer want to view it on your website they must request password. You can just write the password on your page after your customer log in your website. It should work. But if your...
Best camera to capture 100,000 square foot space? EnvisionedSpaces 8 4 yearsDanSmigrod (30225): @EnvisionedSpaces In a few sentences, can you describe the space and how it is presently being used ( how it will be shot)? Dan
Matterport Customer Service... :( Seaweedsoul 7 4 yearsDanSmigrod (30225): To follow-up on your discussion: ✓ How to use a 'Matterport Sandwich' (and How to Avoid Having to Use it) Dan
How to turn a Matterport Highlight Reel Tour into an MP4 Video? JMEPhotos 8 4 yearsZakhZ (49): I use OBS to screen record and edit with Adobe Premiere. Mattervids is another great option, as it gets rid of the UI.
Large room disappeared from model after being processed in sese 7 4 yearssese (45): Hey @Castaway, thanks a million for your very detailed reply and your advices. I did try to add some trims marks specially to the area that disappeared and reuploaded the model with no success. Oh, I also tried moving the stairs to floor 1 as you suggest, but no difference. We will go to the property again today or tomorrow, now that we have the lights we need to finish the dark rooms and we will follow your recomendations. Lets see...
Ricoh Theta Z1 Android Matterport scan time Sophoto 2 4 yearsron0987 (2981): @Sophoto is the view on the screen similar to that of Ipad view. I do not use the Android app but that seems extremely long time to process and align, but I have not timed my Ipad recently on the total time per scan. What android tablet are you using?
Quick Tip to those who use WP3D Models and encountered the same issue ZakhZ 4 4 yearsrpetersn (2010): Thanks @ZakhZ - Great suggestion here! There is also the option of adding a bit of custom code to your site (in the form of a 'single-model.php' template replacement) that doesn't require the use of a plugin, but this is a great/quick/straightforward solution. For a plugin-less way of redirecting the "standard" to the "skinned" view, do this: 1. Create a new file named 'single-model.php'. 2. Paste the...
Image retouching Ultimated1228 9 4 yearsfotoguy (835): I always pull MP to pull all of my images. Man of them I can fix myself if it minor. Anything else I send to Jon at PhotoSparc who is a member of this forum. If I need color fixes, fire in fireplaces, images on the tv screen, etc, he does the job quickly, efficiently and at a good price.
MPembed minimap on mobile MattSCrowder 7 4 yearsMattSCrowder (110): I've looked for these options and cannot find them. Is that some sort of custom coding I would have to do?
Deep links with MPembed MattSCrowder 7 4 yearsCharlesHH (640): @MattSCrowder Great. Looks good. The longer version is where you create hidden matter tags with your account number and the version. This is just a way of ensuring that it picks up your premium settings, but with what you have done - that cracks it. Good news. Best Charles
Client Wants Matterport - Advice Needed GeorgeH 5 4 yearsDanSmigrod (30225): @GeorgeH Welcome to the WGAN Forum and thank you for your insightful post. Since you have the client's trust - and your competitor has a Matterport Pro2 3D Camera - is there a way for you and your competitor to collaborate so that you and your client are happy (instead of reshooting with the Insta360 One X?) Using 3rd Party Matterport overlay too - MP/Embed - you can: ✓ adjust the brightness, saturation, contrast, hue, white balance...
Wayfinding Strategies MattSCrowder 6 4 years4DTours (16): CAPTUR3D are working on an AR Digital Twin of your matterport tour which looks like it will enable wayfinding. It isn't released yet but it does look very interesting more info here
My first Matterport 3D Tour: Feedback Please (used Z1 and V to compare) FabioLuna 7 4 yearsFabioLuna (7): thanks everyone for the feedback. I had the cameras at about 5 1/2 ft,I will definitely try using different heights depending on how tall the total space is. @castaway I have no idea how that mesh got created, I don't remember deleting any scan points and I didn't touch any of the windows. I was going to use the Z1 first and take advantage of the light, but the battery had drained because I forgot to turn off the camera after charging(...
Government or highly secure clients Mattmadden 5 4 yearsMattmadden (10): Thanks for the advice, I'll give a review of the other tools out there. Right now we are only offering Matterport but really like the iguide system when we did our initial research. perhaps if the client's budget is large enough we may invest in that product as well for larger commercial/government properties.
Matterport tour with multiple start points BenAdgie 9 4 yearsDanSmigrod (30225): Hacks: Deep Links Shortener | Video courtesy of Actionable Insights YouTube Channel (17 March 2020) Hi @BenAdgie In this Actionable Insights YouTube Channel video (above), you will learn: ✓ how and why insurance claims use Matterport deep links [ relevant to your use case] ✓ how to create a deep link ✓ see new Matterport feature: short link for deep link A transcript of this video is available in...
Z1 captured 3D tour vs Matterport Pro2 3D Tour Pricing FabioLuna 2 4 yearsSkeeter (400): I can't buy a Z-1 so I can't offer that yet.
Custom Skins and Custom Domain Names for ANY Virtual Tour or Video 😎 JoshMais 2 4 yearsDanSmigrod (30225): Standard or Premium Member? Receive the free use of Show & Tour Plus Membership using this WGAN Order Form for Show & Tour Plus Membership Plan. For the password, Private Message @DanSmigrod Hi All, In addition to three free months of Show & Tour Plus Plan for WGAN Forum Members, today (Friday, 17 July...
Schematic floor plans limitations sese 6 4 yearsmp2fp (509): Dear @sese If you check the mentioned floorplan service from our portal you will find that we can make any size and any split or combination or style or file format you want. We do not have the limitations in size or other things that are mentioned above by other providers and we provide your own logo and info on your project not our logo. Since the larger floorplans like you mentioned takes more time to produce we charge a...
Does anyone know the software featured here? pixelray 2 4 yearsBarnesCreative (89): 3D Vista
How to hide a floor in a Matterport tour? Harrycayman 5 4 yearsCharlesHH (640): You know you can do it super fast in EDIT mode? Click on the 3D Scans icon and then just click on the Eyes to hide them. That's the Eyes that show in the list on the right.
Transferring a Matterport Classic and Transferring Models Between Accounts? TimothyThomas 4 4 yearsTimothyThomas (77): Wellllll the gift card idea to transfer didn't work for us... had to use a real credit card. But other than that transferring a Classic account to a new owner worked. Now to see about transferring spaces from the new plan to the classic plan to see if that still works. Thanks all for the help T
Real 3D environments to explore with VR headsets? 6 DoF Levazland 10 4 yearsBoasxaner (7): If you use PreVu3D you can work with both matterport and LiDAR which generate even higher resolution using BLK360, Faro and RTC 360. It is also quite interactive, tried their demo the other week.
Urgent! Help Please! On Site; Camera not connecting Cabrahams 5 4 yearsDanSmigrod (30225): @Cabrahams Anything here helpful in this Emergency checklist for Matterport Pros experiencing problems while on site? Dan
Help with Hosting virtual tours on Google Cloud Platform (GCP)? Friendlybb 2 4 yearsFriendlybb (4): Figured it out :) just had to export as html and not ggpkg and set the bucket storage to public.
Compressing/resizing photos 8643d 4 4 yearsrudyespinosa (7): @8643d There is a trial. See top right last menu option titled ">GET THE TRAIL". You might need to be on a desktop. I use the lightroom plugin and it also comes with stand-alone. Been using it for many years.
How enable a shopping cart within a Matterport MatterTag? (Help please) Virtualflip 9 4 yearsVirtualflip (4): Hi, @HomePlanNZ, Thanks for the information. I think we will have to wait for Matterport to launch a feature to better integrate shopping carts. Best.
Advice please for Matterport scans of a new, empty apartment building sese 9 4 yearssese (45): @kigilido @briangreul, sorry I forgot to put your link in my previous message.
How to update half a Matterport scan of a showroom (1/2 space updated)? MattSCrowder 11 4 yearsMattSCrowder (110): @ron0987 I will give it a try. But I let them know it may not work and that we might have to do the whole floor. They accept that possibility.
Do you have Printed Handouts Ideas for Matterport Scanning? MattSCrowder 6 4 yearsMattSCrowder (110): @johnwheatley The hospitality industry is a good industry for this - Though most of them are broke right now so I've been doing some barter. I've got about $2000 in gift cards so far from 4 upscale restaurants. Some of them like the hosted tour if they do private events and such, Some just want me to publish to Streetview and call it a day. Showrooms are also good. I just got a signed contract to build a tour for an outdoor furniture...
Large scale facility and floorplan Wonderdawg 6 4 yearsGerhard (1484): @briangreul I have scanned 4 very large schools. The app crashed when I went over 500 scans. Was a total nightmare. But the only thing that saved me was Super DEE. She stitched all the models for me some had uptown 30 separate models that had to get stitched. Ad she did a stellar job in a record time. So can Matterport still stitch models or are they too busy working on the iPhone app ??? That is also rubbish by the way. I am not pushing...
20-second elevator pitch to realtors for Matterport johnwheatley 3 4 yearscswartz (98): Many Realtors still think iPhone photos and a photo tour with the Ansel efect is all that's needed to get a house on the market. And it's true. You can do that. What they do not understand is that the market has changed and the focus is now on the online audience. They are the ones buying most of the properties. You need to convince Realtors this sells houses in today's market. Especially in today's market! It could not be a better time for...
1st VT with the Theta Z1 and wondering how to capture a "regular" still MCML 5 4 yearsMCML (8): Thank you for the info! I do have a DSLR that I could bring but was hoping there was a way to take the stills from the tour like I did with the Matterport. I have googled converting an equirectangular image to a normal image but that didn't return many results. From what I could see, yes, it would be quite complicated.
Help - Need to add 360 Panoramic to Highlight Reel PropertyGuyCLT 2 4 yearsPhotography360 (40): Lonnie, You can place and position them on the capture app or I tend to use the floor plan view to position them. I also place them in the highlight reel and just add two views from it and adjust the rotation direct for both so it gives a full 360 view of that view.
Matterport Mattertag JPEG Size Recommendation? And, Text Overlap Solution? 3SixtyNow 1 4 years3SixtyNow (484): Is there a way to not have the text overlap the image until clicked on? Also, what is a good size for the image? I have to combine multiple images to cut down on the amount of tags. I don't want them to cover the entire screen from left to right. Thanks
How to add buying option in virtual tour? Saulius 2 4 years3dshowcaseuk (1334): Simple way to do it clickable text
How many people use tablets instead of your phones? somd4522 5 4 yearsAtriux (52): Yes. I use the iPad with Z1 . However i'm about to change it very soon ... its outdated :). Good luck with Qoocam8K ...I still bet on Z1.
Does MP no longer accept dropbox hosted links for media? AlexofInnovated 1 4 yearsAlexofInnovated (7): In my models I tend to utilize the tags more than any other feature. Specifically with adding media (images) to tags. In the past I have been able to host the images on dropbox, create a link to that image, change the parameter to raw=1, and then paste that link into the tag. However, now it is not accepting my link, and images on previous models have disappeared. Does anyone have any suggestions to what the problem may be? or if MP no longer...
Looking for tech service to repair matterport pro2 battery nachomorzan 7 4 yearsaerialpixels (457): @nachomorzan check out my new entry to the post
Help please with large scale models: scanning techniques? gear? BobbyG 14 4 yearsBobbyG (50): Just ran out of film with my brand new camera Pro2. Scan 209 then 187,188,189 I’ll post something
Virtual tours for cars Harrycayman 13 4 yearsJanHamorsky (180): Hi @junior, I mostly placed the camera on the floor between the front and rear seats and tilted it forward towards the dashboard, between the front seats. I used an Insta360 invisible selfie stick with a small tripod. And to remove the tripod I use Affinity Photo editing software: Live projection / equirectangular projection / inpainting brush tool... Best, Jan
Ricoh Theta Z1 360 Stitched RAW files layers/masking within Photoshop? aabley 2 4 years360ignite (6): I don't think you can stitch the RAW files and keep them as that. You can have the stitched file as a TIFF 360ignite
Options for self hosting virtual tour on own website JakeMcK 2 4 yearsDanSmigrod (30225): @JakeMcK Welcome to the WGAN Forum. For self-hosting virtual tour options, it would be helpful to know: 1. client category 2. client's use case for the tour 3. what "inductions" means. (Can you say a different way?) 4. help understanding if you prefer self-hosted or embed (cloud hosted) (and why) 5. why you have chosen not to use Cupix. That will provide much insight 6. "big picture" of what you are trying to achieve for...
Do you have a preferred CRM to recommend? Salesforce, Hubspot? Other? SpencerLasky 9 4 yearsSpencerLasky (398): High Level is impressive - seems like a big learning curve to understand all it offers, you use this as your CRM I assume, seems to have the same approach as hubspot but more agile. thanks again Spencer
Looking to purchase a DSLR 8643d Jump to first page53Jump to last page 4 yearsExpertise (1180): 80D, 10-22. You'll do great.
Cheap domain names GETMYVR 4 4 yearsbriangreul (684): I've been using AWS for a while. They are at like $12 for a .com which is more or less the going rate. I forget who they partner with.... but Amazon is not actually the registrar. Their DNS is cheap and bulletproof and auto-configured when you use them for registrar. Fair warning, it is a very technical tool. Their hosting is very good too, but you need to know how to manage a server. Otherwise you are better off with someone like BlueHost.
Best Solution for Longterm Tour Hosting realeshots 4 4 yearsbryanhscott (843): @realeshots I'm on the $9.95/mo plan that expired on Feb 29, 2020. When I get to the one-year mark, I will just change my subscription to their run-of-the-mill, public offering, which is found here: Though the monthly price goes up and the quantity of included panos goes down, it could well be a better deal when considering long-term hosting. Certainly worth checking out before you get to the end of your...
Anyone Have Experience With LinkURealty CRM & Services? PhotographyByWasim 2 4 yearsdave3d (521): There are numerous apps and many are supplied by the brokerage firm they work with. Top Producer is one I've heard a lot that is subscription. But part of what they pay the broker percentage for is things like that. I'd say check and see what's non-subscription first as getting into real estate is incredibly tough. 75% to 85% don't make it 5 years.
Newbie Matterport Question - 360 View Labels Placement Wrong OutermostImaging 6 4 yearsOutermostImaging (4): @HomePlanNZ @Wingman Thank you both for your input. I've tried rotating and adjusting the label position and zipping back to the other to see if it made a difference and I could not find any (but I'm new so much to learn). I did speak to Matterport support late today and they confirmed it was a bug. It was one that they had see before and thought they had squashed but evidently is back (their words). They said that they would follow-up with...
How to Promote Your Agent’s Brand + Maximize Their Listing Online 🧐 JoshMais 11 4 yearshomefinders3d (349): @simbany1 I concur with that, the deliverables is a solid benefit. I've tried Captur3D and used their deliverables and their delivered analytics. I also see where it can be used at the listing presentation.
Question For 3D Vista Users Snap 5 4 yearsSnap (194): Thanks so much for your input @BarnesCreative @Home3D and @dzunker
What is your pricing strategy for charging for Matterport tours over time? BillJones 1 4 yearsBillJones (22): If this has been covered, sorry, I didn't find it. Since Matterport has changed to 25 or 50 or whatever active sites, how are you handling the realtor charges, do you have a set time frame. ' like, I charge this and the tour will be a active for 90 days' If you are an active Matterport provider for real estate listings, how long do you leave active? do you know when the house sells and you can make inactive? Or, are you moving away...
Problem with Matterport moving from inside to outside; How to fix? itsrichphoto 16 4 yearsSpencerLasky (398): I found what seems to be the issue but not sure how to fix it. the numbers in the capture program and what we see in the final don't match but you can see from the furthest back point the cloud point in the porch - you can't, however, see that cloud point once you move forward to the next three scans - again maybe the door is doing something strange acting like a mirror? ...
How to combine different spaces into one tour? Saulius 8 4 yearsAlexHitchcock (401): Hi @sauliuis CAPTUR3D provides a Multi-Tour Navigation Menu for your Matterport scans. You can sign up via this special WGAN link to get your first 6 bookings free: Please let me know if you would like an online demo of the platform. Thanks, Alex
Cancel Matterport Account June 6 4 yearsJune (411): Thanks! I did do a support ticket but the last one took three weeks to get an answer so will call tomorrow.
Explaining the difference between a virtual tour and a slide show jacobpmac 9 4 yearsDanSmigrod (30225): Hi All, And some - like - call "it" a VR Tour! That's from the discussion: ✓ Publish Matterport to Partners ( is working. is not) This "it" conversation could make your head spin! :cool: Dan
Matterport.. Join , Die or Migrate... Bollingerphoto 3 4 yearsGFHoge (162): This validates my decision to diversify my 3D 360 Business thanks to Dan and the great people he has put us in touch with! Ben Clairmont, Angus Norris, Glenn Tremain, just to name a few. We are all in this together, so we have a large "eco system" to beat back their attempts to control OUR businesses. Thank you Dan for putting this together so we can freely share and learn from each other what needs to be done. Anyone want to buy a...
Scanning large space - advice for using BLK360 with Pro 2 SpencerLasky 8 4 yearsleonherbert (903): @SpencerLasky Cool project
AEC Walkthrough Functionality zenith012 11 4 yearsscott_cupix (272): Hi David, I recommend you setup a demo with our team. Feel free to email me at or phone at 650 785 2122. We have first hand experience in the high-rises and resorts types of building you seem to be targeted. Realtors on this forum can work with current version of Cupix with no specialized training. But the type of software tailored for you would be Cupix Works. We have support offices staffed with application...
Finders Fee? crephotos 1 4 yearscrephotos (11): What is a fair finders fee for appointments from another pro leaving the industry?
Interactive and 3D Floorplans Service Provider? pixelray 6 4 yearsDanSmigrod (30225): @pixelray What did you decide to do regarding interactive and 3D floor plans for your real estate agent clients that what to go beyond "normal" floor plans? Dan
Matterport versus iGuide? CuttingEdge 9 4 yearsmdezz (4): Just starting out in this end of the business and I already own a THETA z1- but looking into Matterport and now iGuide. Matterport supports the 1 with good results but alas no floor plans. Will dig into iGuide a bit. Thanks!
Can virtual furniture be added to a Matterport? NewsdeskVT 9 4 yearsftosolini (268): Even though you cannot use it for Matterport, you can virtually stage 360 photos with Visual Stager. And you can do it yourself. This is my first attempt: I also think that, due to the current situation, virtual staging is becoming more and more valuable. I just completed a project where the agent wanted the entire house virtually staged (13+ rooms). She also needed...
Can you combine 2 separate dollhouse into 1??? pixelray 7 4 yearsbryanhscott (843): @pixelray 400 total scans for one model will amount to approximately 10GB (the math: 25MB x 400). Your storage capability starting point is 80% of "Capacity" due to overhead needed by ios, etc. So, so "Available" is reduced by whatever that 20% equals to be safe. Once you run that math, do you have at least 10GB left to use? If yes, you should be good to go.
If You Could Only Pick 1 and Why JayInLA 13 4 yearsDanSmigrod (30225): @JayInLA Which Which 3D/360 Virtual Tour Platform and which 360 Camera are great questions, EXCEPT the answer typically depends on for whom and for what use. For most WGAN Forum Members, here's the WGAN short list of: ✓ 3D/360 Virtual Tour Platforms and Single Property Websites for Real Estate These WGAN Forum resources may be helpful too: ✓ List of 140+ 3D/360 Virtual Tour Platforms and Single Property Websites for Real...
Advice for an architect that is starting a side hustle offering 3D/360? DanSmigrod 3 4 yearsTripp (10): I am also looking at providing architectural 3D for the construction and architectural world and I came to the same conclusion as Marco that not having control and ownership of the content is a no go, though I would also like to hear from others their pros and cons to using Matterport vs.Theta? Thank you, Tripp
Highlight Reel Not Working pixelray 3 4 yearspixelray (1041): Strange...always used Firefox with no issues til today
From Highlight to Explore 3D Space Mode: missing any parameters? BobbyG 4 4 yearsBobbyG (50): I realized by the time I got over to broadway, that the 360 photos are so much easier to work with. Client is happy though.
Long Term Matterport Approach and Exit Strategy Wonderdawg 5 4 yearsJayInLA (45): I have the same dilemma myself, I’ve heard a lot of people only use Matterport for their house tours and then they use another platform for their business tours. And now that Matterport is now going into competition with its own customers that they’ve sold equipment to and that use their services, this is extremely off putting to me and a lot of other people within the industry and for that reason now a lot of people are moving away from...
Anyone else see a red overlay onscreen when editing? BobbyG 1 4 yearsBobbyG (50): Anyone else see a red overlay onscreen when editing? Seems to happen when I hover over scan points. Thanks Bobby
Race to the Bottom Pricing Wonderdawg 2 4 yearsExpertise (1180): I price in a way that I calculate works best for my business, and my employees. Period. I have been offering Matterport as an affordable add-on to our photography services. Pricing is based on that. My goal has been to grow our customer base of agents, and have a higher percentage of those folks consider Matterport scans to be a part of their marketing package, and include it in their listing sales pitch. Then I'd like more agents to...
Received this morning: "You will be reported to [CO] state officials." pixelray 15 4 yearsphotosintheround (43): Just saw Gov Polis' press conference. Looks like the order will end on the 27th, BUT, restaurants will remain as it is now. Looks like other businesses, like haircuts, will open with specific restrictions. Regarding real estate, 1 on 1 showing will begin again, but, no open-houses. In addition, some counties, including mine, have requested to use their own discretion to make the rules. a week, it looks like we will be able to go...
Needing Help Deciding photosbyhopsing 3 4 yearsDanSmigrod (30225): Other advice for @photosbyhopsing ...?
How to Calculate Matterport SQ FT for billing purposes? 3dprovirtualtours 10 4 yearsJuMP (2031): @michaelakinyemi Thank you for introduce JuMP free measurement tool link. @3dprovirtualtours If you want to get more accurate result of measurement you can select to join JuMP member. We have one online tool named JuMP-ME v2.0 that can provide you "Fill hole" and "Cut area" functions to accurate the measurement result. You can PM me for the detail. And if you can provide one of your Matterport showcase link we can generate a...
advise on 360 photos using matterport platform EnvisionedSpaces 3 4 yearsbryanhscott (843): @EnvisionedSpaces Yes, but to process through Matterport, you need at least one 3D scan in the model. As for single panoramic retail cost, I charge $15 each if running through MP. You can use any 360 cam, but your customer will need a player to view., among others, can display them for viewing.
Matterport contacting your clients to sell them cameras ChuckJ 14 4 yearsleonherbert (903): Wait if there is all this demand why did they fire 1/3 of their staff ????
Scanning with multiple floors (no stairs) Wonderdawg 6 4 yearsWingman (4237): You can leave scans on steps in case somebody wants to walk them so elevator buttons will be just for those who do not want to go through steps. A deep link can be accessed if you press the "U" key on your keyboard. You will need to be in your tour opened in an internet browser, find the spot you want to create a deep link for and then press "U".
Considering 3D Virtual Tour Business PamelaHaley 11 4 yearsPamelaHaley (13): @wingman I didn't see the conversation screenshot yesterday. I see the discrepancy in how you feel about pricing has a lot to do with where we live. I'm not sure if it works in Australia, or whatever part of Australia you are in. Let's say, my 1,400 sq ft house in Georgia for sells for $130k. IF I go into the city of Atlanta, GA that same home is worth $200-300k. In Los Angeles, California, that same home is $400-650k. It's about all about the...
RICOH Theta Z1 connection issues with Android phone. Please help. JPPeron 3 4 yearsDprice2414 (1): I had issues with connectivity too. I ended up uninstalling the app and reinstalling. Working fine now.
Matterport Floor Plan request not working GETMYVR 6 4 yearsbryanhscott (843): @GETMYVR Matterport's floor plan processing schedule is definitely taking longer than is used to. Used to be about 4-6 hours, but now is taking a full 48 hours. Not much different with Captur3D.
Scan Spots all over FloorPlan. Not Happy. BobbyG 10 4 yearsHomePlanNZ (251): Though it's a big investment - the best solution is to buy or get a hire arrangement in place for a Leica BLK360. We use this for outdoor and big jobs. It's photographic quality is lower but you can do it in big jumps; or just use it sparsely to sort the black spots you're experiencing. Example: Sorry I know it's big money, but it is a suggestion :)
Dragging the entire dollhouse and placing it where you want pixelray 6 4 yearsQueen_City_3D (3141): Use the keys "A","D","W" and "S" to move it around and center it, and the "Up", "Down", "Left" & "Right" keys to change the angle.
Enjoying the rush of business? Don't and here is why GlennTremain 3 4 yearsHome3D (3843): Great advice, Glenn, as always. This is a unique moment for us and we need to learn and advance while we're stuck at home. Thus far I'm investing in learning new ways to present 360° images for high-end properties, but I'll be thinking about your advice. Going forward, many more people will be asking agents "will you be doing a virtual tour?" for their properties. I got a call today from an agent I don't know. Here's how it...
I am NEW in Matterport. What was your major mistakes and wins? delucasso 6 4 yearsDanSmigrod (30225): @delucasso Welcome to the WGAN Forum Community. Since you are a real estate agent that is new to Matterport - with plans to offer a side-hustle offering Matterport – in addition to asking questions in the WGAN Forum, I recommend: ✓ Training to Succeed Faster: WGAN-TV Training U includes 50+ Courses: 45+ Courses are Free ✓ Matterport Service Provider Website within 14 Days: Transcript: Fast Start, Gorgeous Website for Matterport...
Seam line when opening DNG file in Camera Raw b01ng 7 4 yearsb01ng (4): @leonherbert Just a quick update. Someone from reddit appears to have the same issue. This is what he said. "I have raised this with Insta360 in the official OneR FB group. There is not an option for chromatic equalization when stitching the DNG's. This is enabled by default for the JPG. While RAW should be RAW and unadjusted, I agree that these images are unusable. I just noticed this when upgraded to the latest version of Insta360...
Alignment Problem with Ricoh Theta Z1 misho73 14 4 yearsprofx (4): I have also run into similar issues that you had. One thing I noticed that causes alignment issues with the Ricoh Theta Z1 is when the white balance or color of the light in the room changes. I have also run into similar issues that you had.
I need help choosing a 3D Virtual Tour Platform for by Real Estate Listings ExmouthGroup 7 4 yearsDanSmigrod (30225): @Alex_iGuide Gareth gets around! I visited with him at the 2019 Google Street View Summit in London too. What's different about Metareal meets 360º photos meets floor plans meets dimensionally accurate is that you can calibrate the floor plans with known measurements. Plus, Metareal will create the 3D model and 2D floor plan for their customers if they do not want to use the DIY option. @ExmouthGroup When you place your order for floor...
How to extract data (video, photos) from Labpano Pilot Era? DoraZ 1 4 yearsDoraZ (22): Hi! I was wondering, if I shoot video with Pilot Era camera in Street View mode (so I can upload it and get blue lines on GSV), can I extract that video on my computer (GDrive, Dropbox), but even more importantly, can I extract photos from that video?
I am a Matterporter in a state with a stay at home order; Am I essential? photosintheround 10 4 yearsWingman (4237): I must have mentioned that we have not been banned for providing our services or issued stay home always order for now, it is mostly a recommendation. But if we do I have no idea how we are going to survive.
1st Matterport Pro1 3D Camera Batteries not charging. Help please!!! soundisgood 12 4 yearsDanSmigrod (30225): Open thread to view post.
Matterport to Video Options pixelray 6 4 yearsWingman (4237): There is always an option to do it yourself. There are free or not expensive video editors than anybody can learn to use. And there are free or cheap screen recorders to record your walkthough in a tour and then using video editors you can turn it into a promo video or whatever video you want. Look at this one I created with []Screen O Matic[/url] and Filmora9 at...
Is the EyeSpy360 Offer that expired in February 2020 Still Available? TamiB 4 4 yearsTamiB (23): Thanks Dan!
How does the "Matterport Transfer Space" work? BrianM 20 4 yearsDanSmigrod (30225): Hi All, Reminder How to do Matterport Transfer Space requests. Dan
Ricoh Theta Z1 360 Video Workflow - Youtube and Facebook? RobRealEstate 1 4 yearsRobRealEstate (15): Is it possible to use Ricoh Theta Z1 + iMac + edit in iMovie and export 360º spherical video to YouTube and Facebook? I tried it but must have done something wrong. Your workflow to make this happen would be much appreciated.
Annual Classic Plan coming to an end, what's next? Thea_VR 11 4 yearsWingman (4237): I am sure Dan is right on spot. If they had not wanted you to continue on the same plan they would have contacted about it already
Facebook offer ad grant for businesses affected GlennTremain 1 4 yearsGlennTremain (2735): Use for you and tell your clients During these unprecedented times, Facebook is allowing small businesses to apply for ad credit grants. This is going to be extremely helpful for some of the hardest hit industries, like restaurants, health and beauty, gyms, etc. If you are in this industry or are an agency that runs ads for these industries, be sure to apply! 👇🏼
how to scan mezzanines and spiral staircase in matterport Michaela 4 4 yearsMichaela (18): okey guys, thanks :)
Schematic floor plans inquires JCHAFE 10 4 yearsmisho73 (50): is the way to go. I deal with them for long and they are just amazing. You will get the best customer support you will ever have with the amazing @deej
Creating Matterport 3D spaces with your smartphone JCHAFE 8 4 yearsleonherbert (903): @DanSmigrod going senile, totally forgot about that.
"Reverse Engineering?" photosintheround 5 4 yearsOboldyrev (218): and provide those services. They're are professional guys and reasonably priced.
Virtual 3D Tour Staging Conor_Brady 6 4 yearsConor_Brady (8): Thanks, was checking out these sites but not exactly what I am looking for... I came across this recent info from MP which seems interesting
Anyone doing IMDF? punjuut 4 4 yearsJuMP (2031): Below page maybe useful:
Windows, Windows and More Windows Shawn_P 6 4 yearsShawn_P (298): @June Thank you. I'm trying to attract builders/neighborhood developers. I want to avoid holes in the mesh. I've already had someone point out a window that wasn't marked and easy fix, but this particular client had a "Zero tolerance" policy.
Can I create a walkthrough video from my 360 images? KeithMitchell 3 4 yearsDanSmigrod (30225): WGAN-TV EyeSpy360 Virtual Tour Platform for Photographers- #1212 - Pre-Recorded EyeSpyPLAY Tour Presentation with EyeSpy360 Founder and CEO Andrew Nicholls -- @KeithMitchell EyeSpy360 Founder and CEO Andrew Nicholls (@EyeSpy360) shows and tells more about the EyeSpy360 pre-recorded EyeSpyPLAY 24/7 "Interactive Video" in this WGAN-TV Short Story (#1212 above). Best, Dan -- EyeSpy360 Special Offer for WGAN Forum Members ...
Matterport Capture Android Release Date 17-02-2020? djsupreme98 4 4 yearsjohnwheatley (244): I talked to a guy at MP about a week ago. i asked him about the android app release. He said he wasn't sure but thought he'd heard that it would be released within a couple months. I joked and said, "knowing how these things go, then, I shouldn't expect for 5 or 6 months." He chuckled softly and said something like, "could be." I'm hoping the Feb 17 rumor is true.
Free Tour Giveaway: Promotion for Agents? coulee360 3 4 yearskjoman (260): I’ve done it at fundraisers that some offices have plus I can write it off.
Matteport Processing or is it me? Skeeter 2 4 yearsDanSmigrod (30225): WGAN-TV MPEmbed-an Overlay for Matterport Showcase with FounderDeveloper Chris Hickman-Short Story #409- Custom Image Filters @Skeeter I will defer to you and others about the Matterport processing / color challenges .... In the mean time, this might be helpful: ✓ Video: How to improve the Color Brightness/Saturation of a Matterport Tour using MP/embed Enjoy your weekend, Dan --- Special Offer for WGAN Standard and...
160 000 sqft hangar with Pro.. is it possible? SamSon_NewSpace3D 6 4 yearsSamSon_NewSpace3D (2): @Kumar there is a difficult pipe system, and a few piece of the old production line.I think, that it will be enough. :)
Matterport Privacy - CCPA - Will Matterport answer Basic Questions? Changesin3d 9 4 yearsDanSmigrod (30225): [Placeholder]
Marking tours "private" Wonderdawg 2 4 yearsChemistrydoc (1848): It would be better if your account allows you to archive scans. THAT will reduce the number of tours for billing purposes, but is not available on the Traditional (Legacy) Account. Marking a scan as private does not affect the tour count. Best, Keith
Is it possible to add Matterport tours to Vimeo ? JMEPhotos 5 4 yearsJMEPhotos (36): Thanks for the suggestions and will be ordering a trial from MatterVid, I am also wondering what are the most used or popular screen recording for creating Matterport tour to video via walkthrough. Thank You, Marshall
Weird Matterport/Insta360 One X issue.......maybe a haunted house??? photosintheround 9 4 yearsphotosintheround (43): Thanks for all the feedback!!!!
Insta360 One X: How do I use GoPro VR plugins with Premiere Pro? KARL 3 4 yearsKARL (4): Hi Dan, Appreciate the steer... I've uploaded some footage - this is the stuff that needs improving:
How to make 2D map of city that contains links to matterport virtual tours Salim 7 4 yearsSalim (33): @DanSmigrod Thanks. The website is very smooth and practical. I like it
Considering Ricoh Theta Z1, but, worried about battery! photosintheround 12 4 yearsWingman (4237): The image quality and their time shift plugin is worth it everything else does not. As for a monopod, I use a cheap one for less than $15. It is ok for inside and leveled surface but outside and on a slope it can be a problem. Since I am going to use a Pilot Era instead of a Z1 soon I have decided to get a better one and bought Neewer brand monopod for $42 from...
Combine Tours/Photos/Video in One Player with Show & Tour JoshMais 7 5 yearsJoshMais (392): Another great feature of the Media Player is that it displays your business name with a link to your website in the bottom left corner. A great way to promote your brand across the web as your clients display and share the player. Which is also great for SEO purposes! Screenshot below showing you the location of where your business name would be with a link to your website. ...
Introducing Show & Tour Software // 25% Lifetime Discount for Beta Users JoshMais 6 5 yearsDanSmigrod (30225):
Advice for a beginner. Astroprojector 3 5 yearsDanSmigrod (30225): WGAN-TV | Virtual Tour Pro Creator Ben Claremont on Top 10 Tips for Starting a Virtual Tour Business | (Wednesday, 13 November 2019 Hi All, @Astroprojector Virtual Tour Pro course by Ben Claremont has great courses on how to find and approach businesses, including actual cold calling examples: ✓ In-Depth Video Course for 360º Newbies: Virtual Tour Pro by Ben Claremont As a WGAN Forum Member, you can save 15 percent. Simply Private...
Xphase 360 Camera 3dvrwalkthrough 2 5 yearsDanSmigrod (30225): @3dvrwalkthrough Please let us know what you decide. Here is the WGAN List of 50 3D/360 Cameras, in case this is helpful. (If you find one that we are missing, please let me know.) Best, Dan
Cyber Monday Special for WGAN Forum // Show & Tour Software JoshMais 2 5 yearsJoshMais (392): Just a reminder to everyone, our Cyber Monday offer is valid through the end of the week! [Friday, 6 December 2019] Receive 25% off your first 12 months of Show & Tour with discount code cybermonday. Start with a free account here:
two problems with tour pixelray 5 5 yearsbryanhscott (843): @pixelray Notwithstanding what @leonherbert suggested, visit this link for how to add those 360's uploaded during processing.
Client Wants to Host the Model Themselves zigna_robert 10 5 yearsOboldyrev (218): @Kumar the website is guy's name is Siva Alexander. Another one is Mayank Jain and another is
Blurring logo Harrycayman 3 5 yearsHarrycayman (424): I love the face drawn into it harry
Commerical Drone Convention with Steve Holland VTLV 6 5 yearsVTLV (2885): Try it now. Thanks for the heads up guys.
Combining 2 large Matterport scans rzphotoman 6 5 yearsDanSmigrod (30225): @rzphotoman Above from a similar WGAN Forum discussion: ✓ Split my Matterport Tour by Floor Best, Dan
How To Capture EXTREMELY High Dome Ceiling? VirtualView 4 5 yearsron0987 (2981): @VirtualView you need to look at the specs for the Leica BLK360, I use a Faro 120 and 360 which both have far more range than the BLK360 and I would be hesitant to scan that distance with out hoisting the scanner up 40-50' which is hard to do. Without knowing the interior lay out if there is no way to raise the scanner your data collected from that high might not be useable. Just something to consider prior to renting or buying a BLK360.
Anyone Ever Encountered This Problem w Capture App? Chemistrydoc 10 5 yearsleonherbert (903): @Jwbuckl there has been discussion on this issue for the last few weeks (17 days)
Anyone delivering Matterport snapshots taken with a Theta Z1 JonJ 1 5 yearsJonJ (1760): I am curious to see if the quality of the snapshots taken with the theta Z1 are good enough for real estate photography? Are they good enough to replace my DSLR? I have a Theta S and am considering upgrading to a Z1. Thoughts? Thanks in advance! Jon J
Friends don't let friends use tax data in listings! Sara_iGuide 1 5 yearsSara_iGuide (39): It's pretty clear that accurate floor plans, square footage, and room dimensions will be the next big topic and trend in Real Estate, so we're encouraging all real estate photographers to jump ahead of the curve to understand how they're best positioned to provide a viable alternative to real estate agents! We've been working with Marilyn Wilson from WAV Group and RE Technology on a case study to demonstrate the dangers of using tax records...
Are you going to Inman Connect in NYC in Jan 2020? Harrycayman 2 5 yearslilnitsch (5469): I was just at the one in Vegas this summer it is a great event
Mirrorless + Nodal Ninja Setup - Cupix workflow issue (2:1 aspect ratio) flexcopmusic 2 5 yearsWingman (4237): Try this one!topic/ptgui/0LjQU-JLovQ
Review of the Major Players in 3D Tour Technology! Sara_iGuide 2 5 yearsmori (809): He didn´t mention a company from munich as also one from ireland.
Create full Schematic Floor Plans from Matterport 360 Scan SNFmarkerting 12 5 yearsbryanhscott (843): @SNFmarkerting Glad this turned out the way intended! Homes3DS did a great job on the floor plans and what a great lead by @newengland3d! Question: How accurate are the measurements to actual? Is this property close enough to wherever you are to measure even just a few rooms to compare? I, for one, would be interested in knowing the answer for future reference. Also, did Homes3DS access your MP space through workshop for the measurements? ...
Keeping old tours fotoguy 10 5 yearsGlennTremain (2735): Sorry this is late
What IPad features are you watching for your next? VTLV 1 5 yearsVTLV (2885): What iPad features are you watching for your next ipad? I started using Matterport with an IPad Air 2 years ago and the thing is dead. Apple won’t take it back as a core since I went to a non certified guy to replace some glass a couple times. What iPads have you upgraded to since starting? Are you eyeballing certain models with a faster core? I used an iPhone the other day and noticed slower loading times. I have also used a 12”...
Matterport Tour Lead Capture askteeter 8 5 yearsWingman (4237): Basically all overlays such as MpEmped or Dan's WP3D is nothing more than manipulating a model through javascript, HTML Dom and Matterport API. And MpEmped has extra layers sitting on top on a model to make all its menu things. I shared some script on the forum at that explained how you can put an overlay with your own logo...
Mattertag Question/Issue When Viewing Multiple VT's that are linked on a pc 3SevensStudio 2 5 yearsWingman (4237): I would suggest posting a link to the main tour of the clubhouse so people can test it and see what can be causing it. It may be an Edge thing blocking opening multiple iframes inside each other.
Bidding on 45,000 sq ft space GETMYVR 6 5 years3SixtyNow (484): I believe they do. It's just going to take a while to get it done.
What real estate agents, agencies or websites are pushing virtual tours? topviewnz 5 5 yearsadamhenry (8): Recently, I visit a website and happy to see their listing of the properties. They listed some beautiful apartment and villas in their portals of the different zone.
Google Street View image orientation butteryak 6 5 yearsbutteryak (9): Huh, doesn't seem to work for me. I can of course set the proper compass direction, but google doesn't seem to care which direction I have the image oriented when I upload, it typically picks north as the opening orientation, although I've noticed that for a few, it seems to pick an arbitrary direction. weird.
Ipad storage full Harrycayman 5 5 yearsRomainReparage (161): beware with deleting duplicates. it is really confusing (we miss a serious instruction for use from Mp about this)you can loose some of the original datas i think.
How big is big Harrycayman 11 5 yearsDanSmigrod (30225): Thanks for letting us know. unfortunately, 4-6 week backup is not helpful for clients that are use to getting their space delivered in 1-2 days. Dan
Any advice pls? workshop 403 error. No tour loading angusnorriss 1 5 yearsangusnorriss (747):
Which 3D/VR Camera/Platform is right for my project in Syria? KlaraTT 7 5 yearsDanSmigrod (30225): @KlaraTT Contact: @Jonathan_GeoCV or Keep-in-mind that in addition to the smartphone needing charging, the rotator has batteries that need to be charged too. While GeoCV presently only sells/ships to USA addresses. The following might be an option: ✓ How to buy a GeoCV Kit if you live outside the United States Best, Dan
Photos used in wp3D plug-in Briski2208 3 5 yearsBriski2208 (147): Hi Ross, I did think that but thought I'd ask. Cheers for the quick response Kind regards Bryan
Scan to BIM Outputs Gerhard 2 5 yearsSantiagoAyerbe (2): Hey Gerhad, Im Santiago and have been working with point clouds in BIM software for over two years mostly in Barcelona and Colombia. Most of our clients work with Archicad, it reads .e57 files. but its very important to clean very good the scan so its manageble, cause it handles those files in a diferent way than Revit or autodesk softwares. we also work with point cloud for infrastructure projects, this is done with recap and...
How to place Matterport 360 views where I want them? Briski2208 2 5 yearsDanSmigrod (30225): @Briski2208 WGAN-TV Training Academy | Matterport Workshop 3.0 Training | Part 2 of 5 with Matterport Marketing Marketing Manager Amir Frank Hi All, In Day 2 of 5 of Matterport Workshop 3.0, Matterport Content Marketing Manager Amir Frank shows the following and 360º Views ... Best, Dan
Hosting fees - 1 client with multiple spaces Vision360HD 4 5 yearsDanSmigrod (30225): @Vision360HD Can you share with us ... what you ended up doing? Best, Dan
HELP-client says Matterport Floor plans [not nice]. MagnaShow 7 5 yearsmp2fp (509): Dear @MagnaShow have long experience and can deliver all styles and types and a most possible accuracy based on the input we get. We as well can help to advice what is the best way to co-handle depending on your need. * 2D Floorplans all styles and type of measures (metric or imp) * 3D Floorplans all styles and categories * With your own logo and full measurements without extra cost * Included editable files so you can change all...
Matterport 3D Tour done with Ricoh Theta V 3SixtyNow 12 5 yearsHarlanHambright (2115): Ricoh plug in. It works fine just not with capture.
How to restrict sharing videos and images? allanretail 2 5 yearsDanSmigrod (30225): @allanretail Thanks for your kind words. I do not know how to restrict 2D image sharing. Perhaps an alternative would be a digital watermark tracking service like this or this? Dan
Best choice for indoor navigation BechBruun 7 5 yearsBechBruun (8): Thank you for responding Dan What I want to achive is following, after I have captured space with one of the mentioned 360 providers. Just a line, taking you from a to b, where the route is not (hardcore)calculated , but will be calculated on our side when a user selects where to go. This should be possible to achive, because we know which 360 points are closest to each other. Can't see if...
Help your clients sell 3D tours to THEIR clients - the home sellers! Sara_iGuide 1 5 yearsSara_iGuide (39): This is our very last segment of our Building Blocks: Know Your Customer series, titled Home Selling and the Real Estate Professional! We know that YOU know what value you bring to the table, but if you can’t help your clients to tell THEIR clients, then you won’t be getting much repeat business. Let Kevin show you how a deeper understanding of the home selling process and how real estate professionals can fit into your process. ...
BLK360 Help Scanning Advice Complete Resort Hotel Gerhard 11 5 yearsTosolini (4209): Sounds like a good learning experience overall, although frustrating because of the tech limitations. The original BLK app is one of the worst UI I've experienced and I try to avoid it. The benefit of going HDR3 is that you could use the Point Cloud in other apps if necessary, but it doesn't seem to be a requirement. All the best and congrats on the multi location contract.
Opening Doors and Appliances in a MP Tour SNFmarkerting 4 5 yearsDouglasMeyers (1282): This this one out I just did. Get close to the island closer to the master bed room and the one spin shows the microwave open and the next the draws will open and then by the counter the spice rack will open and close.
21 Ways Restaurants/Retail/Galleries can use Matterport 3D Tours DanSmigrod 3 5 yearsfotoguy (835): I made up QR codes for them and suggested that they make up a closed sign for the door but noting that the customer may visit 24 hours a day by scanning the QR code. They can embed the tour on their website. They can post a link on Facebook. There has to be other ways for a business to creatively use these tours.
Are you a product seller or a service consultant? bryanhscott 3 5 yearsbryanhscott (843): @3DVirtuallyThere Got it on the target customer. Regarding being a product seller or a service consultant, my point was not about sales tax laws and their application to labor (services) or products (widgets). It was really more about methodology and procedure. In other words, when you walk into Walmart to shop for TVs, you have to already know what you want and why, because you will likely not get any real assistance from an employee. ...
3D Capture and software questions newengland3d 10 5 yearsWingman (4237): Here is a link to the model with the film development room captured. This space is big so to get to that room straight away just switch to the floor plan view and you will see a dark space in the middle. It is actually not so grainy in pictures quality as it has looked in scans.
What to buy next Briski2208 3 5 yearsDanSmigrod (30225): @Briski2208 Great question for WGAN Members that are using a Ricoh Theta Z1 - with or without Matterport Camera. Thanks for asking ... Dan
Can a 1st Generation Matterport Camera Handle 100,000 SQFT? [HELP!] MagnaShow 11 5 yearsGerhard (1484): @MagnaShow I have done 5 schools that are well over 85000 sqft each. Just make sure you are using the latest iPad as the app will crash and not be able to go over 250+ scans, trust me I have been there. When you do multiple floors that have to get stitched in. Do extra scan around each staircase on the top of the first model and again with the second one going down. This will help when the model gets stitched together. One model had to...
Help Troubleshooting MP 360 Pano Publishing On Facebook Snap 3 5 yearsSnap (194): @grmngrl just tried it and it worked! You’re amazing thanks so much!
Tripod Legs or "cockroaches" ??? Gerhard 4 5 yearsVTLV (2885): I wouldn't waste my time trying to apologize. Take a look at some of your portfolios or examples on your website. Hopefully, you will see tripod feet in one of them you can reference. Then explain it is something you cannot edit out of the tour. If you get more resistance, mention most clients use the tour to navigate the property and inspect when they arrive in person. Took 12 tours to find a flaw? Sounds like a search for discount or a...
Deleting old tours fotoguy 6 5 yearsChangesin3d (125): I though that Matterport was keeping a copy of all of them anyhow. Is this not what they are building the AI with. You know when they came up with all that ROOMY stuff, there were a lot of questions that never did get answered. You would think DELETE means delete. Maybe @jwBuckl can answer this. I would love to see a thread with all the old TECH questions that never were reflected in the TOS. There was one foggy issue, are they using GPS...
High Quality Images and 3D modeling in tight spaces newengland3d 2 5 yearsJamie (2013): Either a hand scanner or lots of photos and use a photogrammetry software. Hosting
Blueprint what works to better grow your Real Estate Photography Business! Sara_iGuide 1 5 yearsSara_iGuide (39): In order to maximize your potential growth, you need to focus your efforts on your most valuable group of agents and the value you bring to them, because: 1. Understanding your clients, their business, their challenges, and their needs will make it much easier for you to sell to them, and to those just like them. 2. Understanding your valuable clients will help you build a profile of your ideal client that you can apply to other top...
How to use QuickTime to Create a Screen Capture Video tresdepro 1 5 yearstresdepro (379): Hello everyone, Just a quick view of how to use QuickTime to create a screen capture video. Link to the tutorial Matterport Workshop 3.0 Training with TresDePro Pro Angelo Okuma [Above video recorded in Spanish] Hola con todos, A qui les dejo un breve tutorial en como utilizar QuickTime para grabar su pantalla.
FREE LEADS! GLARI_International 1 5 yearsGLARI_International (33): I had a great time with Dan on WGAN Live at 5 Thursday! For those who did not catch it, Forum members now get a FREE AI (Artificial Intelligence) avatar for your websites. This AI will engage your visitors, increase their interest, and provide actionable information for you! Whether you're starting out, looking to grow,...
Video tour help 8643d 6 5 years8643d (246): After many attempts, I decided on this one. I know no one wants to give out their secrets, and I will definitely try out @artisticconcepts since it’s a member benefit. Just wanted to try and create something myself.
Business Development: How to ID and Focus on Your Most Valuable Clients Sara_iGuide 1 5 yearsSara_iGuide (39): When you run your own company, you know how limited your time is. Our next theme in our Building Blocks video series gets right down to the essentials to help you Focus on Growth. This first installment walks you through an Introduction to Business Development when you need to be strategic with your time. The upcoming videos will focus on the following subjects: - Identifying your most valuable clients - Tips for learning about your...
How do you build a highlight reel in New Matterport Workshop? Queen_City_3D 9 5 yearsQueen_City_3D (3141): @cswartz You aren't crazy and you didn't awake from any deep, dark sleep... Matterport simply did an update which I haven't seen announced anywhere other than their User Group Facebook Page. Here's what was posted: "We added something new in Workshop today... did you see it yet? Workshop 3 now lets you easily add Photos to your Highlight Reel! Whether you use the automatic photos we make for you, or you like taking your own photos in...
Want to know how to network like a Pro at your next event? Sara_iGuide 1 5 yearsSara_iGuide (39): Do you dread attending your local Real Estate or business networking events? All that networking can be pretty nerve-racking and stressful. Next time go in with a solid plan and our handy tips and you just might find yourself enjoying the experience and likely having a lot more success in garnering new leads! Loving these tips and want to see more? Check out our other Building Blocks videos to pick up some more great stategies for...
Window Trim (or not)? And, what if I go over 100 Matterport Spaces? June 6 5 yearsJune (411): Thanks everyone! @DanSmigrod I think I will leave it as it is then because I do like that I can fly down to the 2nd floor.... @Queen_City_3D thanks! That was what I wanted to know $38.00 U.S. which translates into $53.00 Canadian. I just wanted to make sure that I wasn't being charged something else as well. Thanks again!
markerting a retail business tour fotoguy 1 5 yearsfotoguy (835): This question is for those of you that do mp tours of retail stores or restaurants. What do you suggest to the business for marketing the tour? Here are a few we suggest: We suggest sharing on social media, embedding on their web page, incorporating a "We're Closed" sign with a QR code allowing folks to tour the place even if the business is closed. Other ways?
Question about 360's grmngrl 2 5 yearsWingman (4237): It is in their Capture app. You need to remove that 360 from the map first(click on it and select "Remove from Map" in a context menu). Then go back to 360 gallery for that space(round circle on the right bottom side of a map, select it again and click "Place on Map"(top right corner). Then it will appear somewhere on the map and you can grab it and move it into a correct spot. Then you need to upload that model again. It...
Winding down a Matterport Business Riaan 3 5 yearsQueen_City_3D (3141): You can transfer to another MSP, and there’s no charge for that... but there would have to be some recompense to that MSP. On a classic account you can carry an overage of 50 models for $19USD per month.
Scanning and Quoting for large projects with Matterport and BLK 360? AnthonyOptic 9 5 yearsDanSmigrod (30225): @AnthonyOptic I recommend that you reach out to Cupix Director of Sales Scott Anderson (@scott_CUPIX) about your project. Screen Grabs. This Matterport Support page was last updated 10 April 2019. ...
Erick Simpson’s MSP MRR Pricing Calculator ClickBait VTLV 4 5 yearsDanSmigrod (30225): @Queen_City_3D Good catch. Save us all $$$$$ YES! I just tried the calculator and it has NOTHING to do with Matterport Service Providers. So, I did not even bother to pay for it. Hi All, This calculator (and related stuff) is ... Best, Dan
Help with space re-scan ... ELAN42 1 5 yearsELAN42 (146): We did this recently: Due to sunlight and rain, the 3D model is bad in the main outdoor area. Id you look further, you will understand the problem is my umbrella above the camera (that was sometimes spotted by the camera itself and puddles that was reflecting sunlight creating "holes". Question is, is...
Extremely slow transfer times pixelray 1 5 yearspixelray (1041): After I scan (4k camera), the transfer process is taking up to 4 minutes ...before I am able to scan again...2 reboots ...same issue. This has happened in the past. Is it possible it's just the location? WiFi Interference??
GSV or The Joker’s lair?!?! ArtisticConcepts 3 5 yearsArtisticConcepts (681): Anthony, Thank you VERY much! That was the answer I was afraid I would get, but just wanted to hear it from someone more experienced with GSV than myself. Thank You! 😁👍🏽 With the Insta stitcher upload, it required me to disable gyro. I’m thinking of possible workarounds does anyone know of a way to convert my video file to an image sequence (here’s the kicker, though) with individual GPS data still intact for each frame? If I can...
duplicate a tour fotoguy 3 5 yearsleonherbert (903): You can ask support to duplicate the model, there is no cost for the duplication, just give them the model number and they will pop it into your folder
Canvas on walls Briski2208 1 5 yearsBriski2208 (147): Not my Field & not sure of the complexity, but wondering if there's anyone that can help? I received a email from the colourful north who produces murals for schools, old buildings and derelict walls ect. I am due to go into consultation and I was wondering if I could hire your services for some computer generated material which will assist our consultation process. I am looking for the outside of the Wilko's building on Roper Street...
Transitioning Clients to Higher Hosting Costs VTLV 9 5 yearsDanSmigrod (30225): @VTLV Thank you for your insight. Awesome! Wish you could join us on WGAN-TV Live at 5: Town Hall: Matterport New Pricing on Thursday, (16 May 2019). If no one else asks a question about this, I plan to. Best, Dan
Anyone ever experience this? NC3D 3 5 yearsChemistrydoc (1848): Yes, I've had that happen numerous times - best advice is to delete, rescan, changing something in the pattern or the environment of the scan. But, sometimes they don't go away!
Down loading a model (s) to Matterport 3D Showcase App davidpylyp 2 5 yearsDanSmigrod (30225): @davidpylyp Yes. Please see this WGAN Forum discussion for how to do this ... ✓ How to get model onto clients ipad? Best, Dan
Any way to submit suggs/fixes to Matterport 3SevensStudio 4 5 yearsizoneguy (468): Matterport support sucks. The Facebook MAtterport user group and here at WGAN seems to have more helpful information.
Can not move between multiple VT when using Mattertags that have MLS links 3SevensStudio 2 5 years3SevensStudio (67): I spoke to a Matterport guy he said the MLS links will stop it from appearing and that the regular link there was no way to turn off their symbol, and so he didn’t really have an answer for me, nor did he think Matterport would be changing this anytime soon. Was disappointing to hear as this would be a great feature to give my realtors that have huge properties with more than one building, so unless I can find a way around this, it looks like...
Working on Face to Face Marketing at Trade shows! Sara_iGuide 1 5 yearsSara_iGuide (39): We've walked you through Marketing Analysis, so this week’s Building Blocks episode is the start of a new theme - Face to Face Marketing. It highlights the benefits of investing in Trade Show Marketing to grow your real estate photography businesses. Along with this video we’re sharing our Event Marketing Tool Kit. We follow it when we’re investigating, planning, and executing trade show events and activities and now we’re sharing...
WP3D Models, Wordpress & Elementor Houstonsummers 8 5 yearsrpetersn (2010): Hi Houston - Thanks for your support message earlier. I responded to you there but I think I may have misunderstood what you were after. I thought you were trying to create your own layout template (with Elementor) for a single property view. It sounds like instead you were/are trying to integrate our WP3D shortcode and that is very much possible. Thanks to @GlennTremain & @izoneguy for the assist here. Cheers, Ross
Some Market Analysis Tips To Help Grow Your Business! Sara_iGuide 1 5 yearsSara_iGuide (39): Did you miss the first four videos we shared on how to Conduct a Market Analysis? Don't worry, here's the recap. It hits all the most important points around building your Market Analysis by understanding your: - Opportunity - Competition - Stakeholders - Pricing Strategy Here's the link to download our Market Analysis worksheet so you can catch up! - Click Here We know isn't easy growing your real estate photography...
Insta360 One X won't show in capture app Bycha 3 5 yearsBycha (52): *UPDATE* for iOS devices apparently you can not have the Insta360 app running in the background with the Capture app. I had to close the app and then the scan started to appear. I completed the first test scan of a unit and was pleasantly surprised with the quality of the scan. I definitely will be keeping this tool in my arsenal and creating a separate pricing structure for it.
Which Key Industry Stakeholders Do You Focus On When Opening A New Market? Sara_iGuide 1 5 yearsSara_iGuide (39): Understanding how to conduct a useful Market Analysis is one of the key skills we teach our Operator Network. This week’s video talks about the different stakeholders you need to focus on when conducting a Market Analysis. Do you know who should be on your top four list? 1. High producing real estate agents and teams/ local real estate brokerages 2. Your local real estate boards 3. Associations and MLS’s 4. Your local...
Fly-through VIDEO Experience for Yet-to Be Built pre-selling srennick 3 5 yearssrennick (361): @jamie trying to get a few options. Not sure of budget. I put in for a quote with the company in the link and then will try to get less expensive versions to present a high, low, middle.
PRICING..Square footage or rooms? Seaweedsoul 8 5 yearsSeaweedsoul (26): I don't think .10 sq ft is unreasonable if the space is a standard ranch style one level 3 bed 2 bath. But when it's 6 bedrooms, two stories, multiple stair cases, 4 bathrooms, 2 living room spaces, etc.. it gets to be a two hour job with great efficiency. I'm fast and efficient. Careful to not bump walls with tripod as I move from room to room. It would be faster if you did not need to keep the distance between scans between 5 - 7 feet. This...
How to Conduct a Market Analysis: Understanding Your Competition! Sara_iGuide 1 5 yearsSara_iGuide (39): Hi Everyone, Thanks again to Dan for asking us to share our Building Blocks video series with you. We developed this series to help our real estate photographers grow their businesses and develop the marketing and sales side of their skill sets. Last week our video discussed How to Conduct a Market Analysis By Looking at Your Opportunities. This week is all about Identifying and Understanding Your Competition! If you like what you're...
How to price long distance scans in rural areas litespeed74 5 5 yearsWingman (4237): I agree. 3-7 hours is a very long drive and considering that you will need to come back that turns into 6-14 hours of driving only. I would go for 3 hours one way especially how far from me a great holiday place(Sunshine Coast) with a lot of private holiday accomodations, resorts and hotels but 7 hours one way ... it should be some really huge space for me to agree to drive that much. We charge $2 AUD(about US$1.5) per kilometer outside of...
First Matterport scans to Critique sidcam 4 5 yearsKumar (547): middle level lens of MP at 4' to 4'5" is max preferred height for me for most cases.
Website themes Briski2208 2 5 yearsfoxwrth13 (181): If you join envato elements you'll have your pick. Plenty of other good marketing stuff there as well. I'm a web designer and would be happy to answer any questions.
Construction collaborator - access BenedicteDamm 5 5 yearsBenedicteDamm (26): @Queen_City_3D Right?! I thought so too, but I just cannot seem to figure out how now.. when browsing through threads it seems like the function was removed by Matterport (to promote sales?) Hope to get to the bottom of this, because it's a challenge to create a put-together solution under these circumstances without undermining my own business.
9 Tips for Shooting the interior/exterior of an aircraft with Matterport DanSmigrod 4 5 yearslifelikeview (25): Be prepared for leveling issues.. if the plane is sitting unevenly, the goal should be to match the leveling of the plane and not proper level. It is a bit more obvious when you are off with how cramped the space is.
Matterport - unclear hosting prices Drone360vision 1 5 yearsDrone360vision (11): Hello, I've just double checked Matterport's hosting fees, and their sales page. The fees and explanation regarding this has changed. On the purchase page where you specify which camera you plan to purchase and the associated hosting platform, when the Pro 2 Lite camera is selected which previously received no free processing credits unlike the Pro 2. It no longer changes and appears that you now get three free processing credits...
Linking two tours CharlesHH 6 5 yearsDanSmigrod (30225): @CharlesHH A Matterport Deep Link takes you to a specific spot within a Matterport 3D Tour. For example, one Pro uses it on elevators. That MatterTag Deep Link take you to the same spot on the next floor. You can use the ThreeSixty Tours platform with Matterport as the digital assets that you display. You can get one aerial 360º photo sphere from WP3D Models is a WordPress plug-in. This means that you need...
Techniques to enter a new market using 3D tours Drone360vision 1 5 yearsDrone360vision (11): As a new service provider of 3D tours, after previously offering relatively low quality 360 tours. What techniques did service providers use when first starting out? Particularly for real estate, corporate, hotels etc Did you get a killer example and use that to push the tours? Did you visualise the deliverables and provide a succinct document with ROI/greater traffic to websites etc Any insight is welcomed, Thank you!
My client wants to list his FSBO on the MLS izoneguy 3 5 yearsahagert (141): Have him look up flat fee MLS. It is possible.
WP3D - MODELS, MAPS, AND FILTERS izoneguy 11 5 yearsrpetersn (2010): Hi all...thanks for your patience here with my response. I was short on time last week and responding as quickly as possible to messages across various platforms. Please note (as Glenn did) that there's certainly nothing wrong with posting here on the WGAN forum, it is just that I always prioritize responses to our "official" WP3D Models support tickets first. @izoneguy - I did see your support message come through and provided a...
Question about how to price licensing a still photo for commercial use. Richierichks 3 5 yearsRichierichks (715): @immersivespaces Thank you for the very detailed response! That helps a lot!
Scanning apt Wonderdawg 3 5 yearsJonJ (1760): @Wonderdawg, I have found that the best approach to creating a space where the doors appear to open and shut as in @Queen_City_3D's example is to first scan the entire space with all of the doors open. You will want to be sure that you have a scan on each side of the open door. Once this as been done, you will want to re-scan each room with the doors shut. You only need to scan in actual spots where you want the viewer to navigate. Also, you do...
Virtually Staging From a Floor Plan Sketch Only - Anyone do this?? pixelray 13 5 yearsPetraSoderling (752): Blue-Sketch has a couple of services that may be helpful. The basic 3D Floor Plans from $259.95 will give you 5 still JPG images (2 floor plan views and 3 renderings from inside rooms). Architectural Renderings are more expensive but extremely realistic looking still JPG images (price can vary from $300 to $500 depending on complexity) ...
Mattertags showing content without pushing on Mattertag 3SevensStudio 9 5 years3SevensStudio (67): @DanSmigrod Do you know if it is possible to have the Mattertags showing their content with out hoovering over or clicking on the tag?
Sports Stadiums VR Houstonsummers 2 5 yearsDouglasMeyers (1282): I don't have that but maybe you can use these as a view of something close.
Insta360 One X combination with MP Pro2 JanHamorsky 4 5 yearsRichardStanton (253): @JanHamorsky in the thread @ahojman mentions the example is using interspersed Insta360 One X shots and I left one very obvious close-together example of the same general location from each perspective. I am currently waiting on weather, but I have an upcoming commercial space which I have already done a test series on with a generous mixture of Cortex data and MP data as well as imagery. Weather permitting I should complete it soon and will...
Level? izoneguy 7 5 yearsDanSmigrod (30225): Grab from here Hi All, Did you know that as WGAN Members suggest gear, WGAN adds them to the ... ✓ WGAN Forum Members Suggest Kit ... and link back to the WGAN Forum discussion where they are mentioned first. All Gear Kits curated by Dan Smigrod viewable here (or look for the Buy Gear tab...
Highlight Reel Not Working Properly pixelray 6 5 yearsGhagendorf (378): I have this issue all the time. Even though I save my options like show a tour button, I usually have to do it twice before it takes.
Matterport white balance izoneguy 12 5 yearsrzphotoman (1831): No, you won't.
GSV vs. Matterport izoneguy 2 5 yearsMarc (97): To integrate a Matterport tour into GSV do you have to be a GSV "Trusted Photographer"? Yes... 2.) I see it costs $14.95 to integrate a Matterport tour into a Google "space". Is that cost for one year? Or as long as the Matterport tour is active? Not sure - don't use matterport but I'd suspect this is their one time publishing fee 3.) If a client has an existing GSV tour that was shot a few years ago - will the Matterport...
Updates on Google Street View? pixelray 8 5 yearspixelray (1041): Wingman - yep; that's my concern - I wasn't seeing his examples translate and carry over to google maps. Tjis is a great platform obviously - My client really wanted the Mattertag option to make it to Google Maps - so I'm looking for a good alternative.
Matterport "Inquiry" sent me to a virus website JohnLoser 2 5 yearsAYODELE (69): @JohnLoser Thanks John. My appreciated AA.
Linking 360 views izoneguy 9 5 yearsizoneguy (468): Hello Charles, Yes I understand how the 360 views work and with just one 360 view it is pretty simple. I took 360 views all around the house. The problem I was having was getting all the 360 views to look at each other. The 4 in the front and side of the house all see each other. It was views 5 and 6 that would not see 1-4. I did get 5 and 6 to see each other but then I could not get 5's Green puck on a good place inside the house so I...
Shooting house with sliding glass doors izoneguy 5 5 yearsahojman (335): If you cannot open it, another option is to go outside using another opening and leaving that area for the end. I don't know if you understand me: you have to reach that window from inside and them from outside, of course in one moment you need another door or window to reach there. Here you can find an example we had some time ago (the big door window was closed) but we could finally open it then (the key was there at the house): ...
Matterport WordPress Theme rob 5 5 yearsrob (13): @Metroplex360 Not sure the full story of the name branding but matterport to me sounds like material or space teleporting; the concept is a sort of teleporting at this moment, not as smooth as human walking, but for sure the technology will advance in this way at some point. :)
Placing External 360 Panoramic in MP Gerhard 5 5 yearsDanSmigrod (30225): (@PhotoAndVideoEdits) offers item removal from 360º photo spheres. Dan
360 Placement June 6 5 yearsJune (411): P.S. Thanks for the tip on the blur tool. @Walkabout thanks for your tip as well.....too bad I don't seem to have that option. June
Migrating website from Squarespace to WordPress June 12 5 years3SixtyNow (484): Thank you for your offer @GlennTremain. They finally got it done yesterday. I think it was that my current host, 1&1 IONOS, is a pain to work with.
Highlight Reel Issue Mikey 4 5 yearsWonderdawg (343): It can a bit tedious; I have to go back a couple of times to reset the start location, and icons for the slideshow. But it’s worth it, as realtors and homeowners love the highlight reel!
Matterport Rental Advice Wonderdawg 2 5 yearsDanSmigrod (30225): @Wonderdawg What's different today than when you and I bought a Matterport camera on a leap of faith is that your friend can: ✓ engage a Matterport Pro to shoot his house and ask to watch the workflow ✓ get 1:1 training from a Matterport Pro near by ✓ subcontract Matterport scans to a MSP until if/when there is enough business to justify the investment ✓ rent a Matterport Camera from a nearly Matterport Pro (other than you :cool:...
Best Solution for Creating a VR 3D/360 Tourist Tour of Hiking Trails? DanSmigrod 7 5 yearsDanSmigrod (30225):º Video: Trekking with the iStar Pulsar at the Fort Worth Design District | Video courtesy of @Metroplex360 YouTube Channel @kenangiguere From @Metroplex360 YouTube Channel (above) ... "We're updating Google Maps with NCTech's iStar Pulsar. We're capturing data based on GPS position that builds blue lines on Google Maps just like the Google car to update locations that do not appear on Street...
Who has ownership of the MP file once completed? A copy of the T&C? MichaelJenkins 4 5 yearsMichaelJenkins (16): Thank you Dan kind regards Mike
Can Matterport Videos be integrated with Google MY Business walk360 8 5 yearsMetroplex360 (9436): BTW - I took the subject quite literally -- "Can Matterport Videos be integrated into Google Listings.' For anyone who may have read it that way - yes, you can upload your teaser video to a business listing. It's a cool use-case.
Matterport Statistics Pgrim 6 5 yearsHome3D (3843): All of Matterport’s muscle should be engaged to get to make a big deal of listings which include MP. The site’s tiny “3D View” button should instead be huge to incentivize agents to include MP. Realtor should publicly boast that they are the largest aggregator festuring MP 3D. Look at Zillow: listings with Video have a big clear “VIDEO” button begging to be clicked, and I suspect Zillow will do as much or more with their...
Bye, Bye Christmas Tree BrokerBruce 3 5 yearsBrokerBruce (281): Thanks much!
Pricing Help?! Client wants to me to rescan multiple times...? immersivetours 1 5 yearsimmersivetours (19): Hello all! Happy New Year. Hope you all are having a wonderful year so far. So this delima is new to me. My client is a retro arcade offering rare machines and they are requesting a scan and publish to Google. Of course, I will be attaching MatterTags to each machine defining what it is and the high score *currently*. I price my self at $199.00 minimum for commercial tours and of course an additional $25.00 to Google Street...
Pro2 vs Pro2 lite Wonderdawg 6 6 yearsWonderdawg (343): If acollaborator is willing to host (no fees) does the Pro2 Lite make more sense? Only because of the lower bar to entry for purchasing. And if the output specs are the same, and hosting costs can be passed along, why not use a Lite?
Storing Matterport Camera between Shoots Matt19 2 6 years3dvrwalkthrough (89): Spending $250.00 to protect my $2,500 to $4,000.00 Camera is necessary. You will get caught in the rain eventually and humidity just about gives any software driven device a problem eventually. Get a waterproof pelican unit with the moisture pack similar to the ones you see in shoes or medicine. Had my camera close to a year. Scanned a lot. Run battery till it’s basically out or close to it. Then recharge. Never had any issues and holds...
Issues with photo link Briski2208 3 6 yearsBriski2208 (147): Cheers Alirizacil
Open Letter to the new CEO mori 13 6 yearsDanSmigrod (30225): @sbl110 Yup! Matterport must get home sellers to ask real estate agents for Matterport 3D Tour. Period. Adding to the "Wish List" ... publish a dynamic, know issues list with a date/time stamp with status. Dan
What's my Matterport camera worth? KenBanks 3 6 yearsDanSmigrod (30225): @KenBanks I wonder if you could call Matterport Sales and say something like: 1. If the last ___ three years, I have spent ___ with Matterport. 2. In the next three years, I am likely to spend ___ with Matterport. 3. In exchange for me pre-paying for __ years of Matterport Cloud, how about you repair the camera for free? ... or ... 4. How about I buy a new Matterport Pro2 Camera and trade you my Pro1 for a credit of _______ AND pre-pay for...
Camera Issues - Recalibrate?? Warped Floor Plans KenBanks 1 6 yearsKenBanks (19): My camera has been getting very finicky in the last few months. Constant alignment errors, low overlap errors, sensor error issues, and now it seems like the battery is dropping quicker than ever. Scanning even a tiny house takes a ton of time because scans have to be almost right on top of one-another. Even the floor plans I've gotten back from matterport are warped so somethings gotta be wrong.(I'll attach an example). We've had the camera...
Help with Scanning objects, plants, animals etc. 3dscanbird 8 6 yearsTosolini (4209): I had mixed results with the Structure Sensor, although it worked for capturing a person standing in decent resolution. The next best affordable thing that comes to mind is photogrammetry. You may also check
Upload Matterport tour or 360 Pano to Houzz? Dolloff 5 6 yearsBrianAshley (74): @Dolloff, I'll show you mine if you show me yours:) I have a very nice kitchen/bath tour about 5,000 sf of brand new showroom - all high line products. You are welcome to add mine to your demo tools, if I can do the same with yours. I'm happy to provide credits to you, but am not concerned about it on mine, as each tour opens with my name, so I'm happy. Let me know if this is good. Brian
Question on 360 - 2D's BrokerBruce 3 6 yearsBrokerBruce (281): Ok, thanks much for getting back to me!
Flyer Content to promote Matterport Service Biz?? immersivetours 4 6 yearsangusnorriss (747): Likewise, i’ll send you mine too.
HW reqs to run SketchUp with large MP objs PetraSoderling 12 6 yearsMontreal3D (202): @thor604 Suprisingly, while Quaddro card and xeon processor are sold to be the most efficient for CAD, the price difference is huge compared to the actual variation in processing time. Unless you are dedicated at CAD modeling and pushing the limit of a CAD software, investing into such graphic card is often a bad investment.
How to transition through unused space in Matterport? JakeZ 2 6 yearsDanSmigrod (30225): @JakeZ Matterport MatterTag with a deep link sounds like the solution ("a Mattertag link to the other side of the space"). Check out these related WGAN Forum discussions: ✓ MatterTag Deep Link 2 Specific Spot in Space ✓ WGAN Forum discussions tagged: MatterTags ✓ WGAN Forum discussion tagged: Deep Link Unlike CUPIX, you can not add directional arrows in post production in Matterport Workshop. You are limited to...
exporting 360 video in premiere pro Briski2208 2 6 yearsHelloPado (177): Hi Brian GPU is a dedicated graphics card which is necessary for rendering/generating 360 video. Im not familiar with your laptop specs but it's seems like it's getting you it won't even try without the added gpu. 2.6ghz is going to have a tough time processing all of that data. It's easy for me to say... time for an upgrade!! Where will you be displaying the 360 video? If you'd like me to try, I'd love the experience working with 360 video,...
How to turn off Matterport blue circle? angusnorriss 4 6 yearsangusnorriss (747): Good man! Thank you. I hope you are well. Hopefully more tours coming your way.
Show the Tour Path In Matterport Highlight Reel AMahfouz 7 6 yearsAMahfouz (10): Yea it worked... thanks for the information and your help
Will Matterport support Oculus for the 360 VR Experience? fear_knight 5 6 yearsDanSmigrod (30225): Related WGAN Forum discussions: ✓ Creating a split-screen video from VR ✓ Display vr on a screen ✓ Display the VR content on a TV ✓ View matterport in VR and watch on a screen? ✓ VR remote for device in headset? Related (Suggested by WGAN Forum Members in the WGAN Forum discussions above) ✓ Stream your Gear VR experience to your TV using Chromecast ✓ How to Cast Your Smartphone’s VR Experience to Your TV ✓ ...
What's the best tool for Zillow 3D? VTLV 2 6 yearsDanSmigrod (30225): @VTLV You may find it helpful to watch this Thursday's WGAN-TV Live at 5: ✓ WGAN-TV Live at 5: Zillow 3D Home Tour for Newbies II (Better yet: join the Virtual Studio Audience) Given a choice of using a Ricoh Theta V or an iPhone and a rotator, the answer to which to use may not be obvious. I discussed this topic with Dermandar ( theVRkit) Founder Elie Gregoire Khoury (@egkhoury) earlier in 2018 on this WGAN-TV Live at 5...
Re:Looking To Build A WP3D Models Website 3dvrwalkthrough 5 6 years3dvrwalkthrough (89): Thanks everyone for the input
Re: Outside Virtual Tour 6 Acres 3dvrwalkthrough 8 6 yearsDanSmigrod (30225): @3dvrwalkthrough As a WGAN Standard Member, you get the free use of Panoksin Pro to moderate Google Street View Tours. Please see your Welcome Onboard Letter (password required) for the We Get Around Panoskin Pro Order Form. Best, Dan
Client wanting VR, how do i make money out of this Pgrim 5 6 yearsPgrim (10): Hi Thank you for taking time to respond. I kept my pricing simple by charging a one off fee for the scan and then annual hosting fee. If they come back a year later with a request, then its a variation to the original quote. So for the issue at hand with the VR request, i can see that i will be able to charge the client for editing/ curating the VR experience as Dan mentioned in the Question of the day: ...
GSV- Help determining scans needed for outside erikolsonmba 4 6 yearserikolsonmba (52): That drops it down the road - It looks like it need to drop near 2940 W Springfield and then look straight south. The entrance is further east like in my photo above.
What are the top things you should be using from WGAN GlennTremain 2 6 yearsDanSmigrod (30225): Video A: I am a Matterport Pro Video C: I Provide Multiple Services Thanks @GlennTremain I added some links (above) for those that may not be familiar with each item. I would add: - WGAN Standard Members get the free use of up to 9 of these 40+ marketing videos; customized with their contact info and logo. - WGAN-TV: Matterport 101 Training for Newbies Best, Dan
Lost an expo GiG to WAYFINDER click360tours 3 6 yearsGarySnyder (2116): @click360tours, you may still have a chance to capture some business here. I'll PM you for your contact details and we can discuss it.
How to track (analytics) interaction on a mattertag whereareweat 1 6 yearswhereareweat (172): Happy Friday. I've checked the forum/FB and can’t seem to find any tags or threads along this line hence this post. Given the limitations of the analytics provided by MP, I'm trying to figure out a good way to track when someone clicks on a mattertag. Using mpembed (thanks Chris 🙂 ) you can track interaction within the showcase, very cool, but unless I'm missing something there’s no way to track when someone clicks on a mattertag...
Matterport Pro 2 lighting issues rzphotoman 10 6 yearsrzphotoman (1831): Update...just got the scan back after re-processing and it looks the same.
Where are our Matterport tours migrating to ? JMEPhotos 4 6 yearsJMEPhotos (36): Thanks Dan
Google Street View and NC Tech Istar Pulsar 3dvrwalkthrough 2 6 yearsGlennTremain (2735): I wish I was by a computer to make a video. Instead of putting in address start putting in business name and it should auto suggest. When it does click on it and submit and it should go into GSV. @Metroplex360 probably has something that will show.
Ricoh settings for dark shoot video VTLV 2 6 yearsCFster (276): That’s the big problem with every 360 camera I’ve ever come across. The sensors are tiny, which results in lots of noise when the ISO is pushed. The only solution in this case is to add light.
Multiple RV Units (Trailers & Motor homes) or stage multiple related tours brianbenjamen 5 6 yearsHelloPado (177): Are you navigating between rvs with mattertags then?,
Model Critique and Advice WallsCouldTalk 5 6 yearsWallsCouldTalk (90): @ericlien I sent them an email this morning after I found that the Trim Sandwich didn't work. The support team apparently doesn't reconvene until 9am Pacific Time, so I'm here trying to be productive while I await their response. I hope it can be better polished in post, just trying to learn enough to be proactive in scanning as opposed to reactive in post :) Definitely don't want to rely on someone else to solve it behind the scenes if I can...
Referral Program VirtualView 1 6 yearsVirtualView (28): Does anyone here use a referral program and if so what has it done for your business? I'm doing research on the best way to incorporate this into my business.
Leaflets and banners Briski2208 2 6 yearsDanSmigrod (30225): @Briski2208 What is your target audience for this messaging? What problem do you solve for this audience? Where/How will this material be distributed? Banners: Design: 99Designs Best, Dan
How do I save MP tour offline? ericlien 6 6 yearsQueen_City_3D (3141): I can’t see why they wouldn’t be. It just wouldn’t be shareable. Only viewable on devices that it was downloaded on while account was still active.
Re-naming floors in workshop rzphotoman 3 6 yearsrzphotoman (1831): Thanks again Danny...maybe I should just hire you.
Mattertag help rzphotoman 4 6 yearsDannyBasting (1171): Glad I could help :)
What video resolution for Facebook? JohnLoser 5 6 yearsGlennTremain (2735): Upload to your YouTube account as unlisted then download in HD. It will drastically reduce the file size while keeping it HD.
Help- Tours not uploading- upload stating at 0% stephdolloff 5 6 yearszsolt (52): just trigger with small modification.
Matterport trimming issues Liam_Tayler 8 6 yearsDanSmigrod (30225): @Liam_Tayler So @rzphotoman is at least one other Pro that is having the same problem. Hopefully, Matterport can figure-out what's up. This needs to be a rock-solid, automated process with out the need for manual intervention of changing a trim line and trying again. Enjoy your weekend, Dan
Matterport server down AMahfouz 1 6 yearsAMahfouz (10): My Matterport server is down in Saudi Arabia. I can't access any of my workshop and models. Any updates!!
Customer is always right rzphotoman 8 6 yearsCFster (276): “High end” assisted living facility? Around here even the low end ones cost a fortune. They have the money, and admitted their fault. I’d be billing them again. At least for time spent.
Prices in Italy DmitriyReev 1 6 yearsDmitriyReev (40): Hi everyone! Italy colleagues, can you please advise prices for 1 m2 for scanning of objects in Italy. I have Russian client with objects in Italy and want to make a economically feasible offer to her. You can send info in private message. It will stay private. rgds, Dmitriy
Matterport obsolescence flexcopmusic 5 6 yearsDanSmigrod (30225): Technology will always change (get better, cheaper and new features) For someone starting out, I always shared: ✓ getting business is the hardest part: not the technology ✓ get business BEFORE buying a camera/platform ✓ outsource the work – WGAN Find a Pro Page – and when you are busy to justify the purchase If you bought an Insta360 One and used CUPIX, it would be a way to put your toe in the water without a lot of upfront...
Issues with Google Street View leonherbert 12 6 yearsleonherbert (903): @Metroplex360 i agree 100% I have the tours in Pano2VR, I added nadir patches with them. Only problem is that I passed ownership to the company. I will see if they will give me google credentials to publish the tour again with their credentials.
How to get Instagram to recognize Matterport 360 SnapShots? Harrycayman 2 6 yearsleonvanzweel (521): @Harrycayman Instagram does not support 360 images. Not yet anyway.
30000 sqft lab coming up - glass markings BenedicteDamm 7 6 yearsBenedicteDamm (26): @Ayodele Thanks for reaching out! Yeah, it really is incredibly complex, but I do specialize in these bad boys. Am more of a large-and-tricky model creator, rather than lots-of-small-ones. Longer time between my jobs, and they're harder to land, but it's what works for me. I do understand that's a big desicion. I have been at i for about 3 years, and it's not as easy to sell as some may make it seem. Often you're up against larger companies...
Pricing Question (none Matterport) BrianM 7 6 yearsron0987 (2981): The only concern I have would be and I do not know if you have a signed contract you use that has "a hold harmless" clause that if the potential bidder uses the photos in a way to back out of a sale point out an issue with the listing of the property at the auction. Then the seller goes after you. Did you offer the seller a chance to completely view all unedited shots?
Menu in Visit Matterport ? Deweyyy 8 6 yearsangusnorriss (747): @Walkabout thankyou - and how did they get the menu top right corner and the logo middle left? Is that possible in WP3D Models @rpetersn
Create 360 Degree "Live" Photo tour Amsterdam07 3 6 yearsDanSmigrod (30225): @Amsterdam07 At the high-end Pros-Consumer 360º video camera is the Insta360 Pro 2 ( Pre-Order for $4,999) or Insta360 Pro ($3,500). The advantages of this 360º video camera (livestream, 360º photos, 360º video) are: ✓ quality of video ✓ long livestream If you just need a few minutes of 360º livestream video, you might look at the Insta360 One ($289). Livesteaming to Facebook is super-easy: just connect your Facebook account and...
Newbie to WordPress: suggestions for my new Matterport website? rgestevens 7 6 yearsChemistrydoc (1848): GREAT job! Sleek and simple, and yet shows sophistication. You might want to feature the possibility of converting and publishing a space to Google Street View. I can only heartily second what rzphotoman said: The WP3D plugin is a MUST HAVE in my opinion - not only the SEO, but also the ability to "pretty up" the showcases and create simple, functional and VERY POPULAR single page website designs. Great first start - best wishes...
Cupix Storage Documentation options Amsterdam07 7 6 yearsAmsterdam07 (13): That is what I was hoping for, will let you know once I get clarification.
Google Data Studio FurnitureScanner 3 6 yearsFurnitureScanner (64): Visualize Uniques, Visits, Impressions over a time period. Data Studio does this in spades for our Analytics and Adwords data. I probably just need to sit down and see if I can pull something together. They document how to roll your own connector with their "Community Connector." The default analytical data that MP generates is meh at best.
Matterport on Cupix? Mungo 4 6 yearsChemistrydoc (1848): @Metroplex It certainly is that! (Tedious)....However, it does work. It would be less tedious if I could find a way to download all 360 snapshots simultaneously. Seems that only works on regular 2D snapshots. KF
Video editing. rzphotoman 8 6 yearsrzphotoman (1831): I said I would pst the before and after edits I had done, both for $30, in less than 48 hours. This was done with Blender. Not sure why everyone thought this would be costly and time consuming. I thought they turned out ok.
Some Feedback (if you wouldn't mind)? eggardner 7 6 yearseggardner (411): yes, I know of Grant, Leon! I was searching for real estate video courses when I first got into this and found him. I also got hooked up with his free course - Grant Johnstone Shooting Tips - which was really helpful. Thanks for taking the time to comment!
Museum Scan: lighting,reflections and... - Feedback please and thank you :) BlueImmersiveMedia 6 6 yearsBlueImmersiveMedia (297): @rzphotoman Very cool. Nice project. Thanks for sharing and the feedback! Agreed, Nonprofits have been a big part of my life as well. Over the decades there has been a ton of warm hearts, supported kids and win-wins. Im always grateful to have to the opportunity. Please continue to share. Thanks again!
Glide through Autoplay Highlight Reel- How do I get this? stephdolloff 4 6 yearsDanSmigrod (30225): WGAN-TV Matterport Cloud and Workshop for Newbies #180-More Information About Highlight Reel (difference between slide show and walkthrough and how to create) @stephdolloff In this WGAN-TV Short Story #180 (video above), I talk about the difference between slide show and walkthrough options and show how to set one or the other. The 2-minute video segment from the WGAN-TV Live at 5 show on how to use Matterport Cloud and Matterport...
wp3dmodels Zip help aalley16 2 6 yearsDanSmigrod (30225): @aalley16 How many SnapShots did you create before using this free tool for WGAN Forum Members: ZipIt! Powered by WP3D MODELS? Screen grab of SnapShots before using this tool? Thanks, Dan
Magnets in lights okay with Matterport Camera? Seaweedsoul 2 6 yearsDouglasMeyers (1282): Has not been a issue yet but I use velcro to attach and there's not no metal in the case.
High Rise:Lobby to Office Space MarkCantu 1 6 yearsMarkCantu (105): Good Day! I was wondering if any one out there has ever done a High Rise Lobby (Client's Request) and then went on to do an office space? If I added a second floor, it wouldn't be right. I am assuming I am going to make a separate model. Ideas appreciated and accepted.
Matterport Parameter for hiding Highlights Reel? June 8 6 yearsJune (411): Thanks!
Tips for Matterport scan of an Airbus 330? ThePhilOnMatt 14 6 yearsron0987 (2981): Thank you for the post and update
Best Tripod Revised 2018? VTLV 12 6 yearsCFster (276): I think this thing costs like $5k or something, but I like idea, and I wonder why some other manufacturer hasn’t come up with something similar. Acadalus Self Levelling Tripod Head
Any VR video software with menu alirizacil 8 6 yearsGarySnyder (2116): Once you get your head around Vista you can create a VT that looks and feels like a MP tour. You have to create your own floor plan but that's straight forward and easy to do. The advantages of Vista is it give you unlimited possibility in creating VT and VR production. You can also use Vista for all of your 360 video productions In both cases you can turn anything in the image into a hotspot to launch anything. 3DVista is the most versatile...
Cupix image file size? CFster 3 6 yearsCFster (276): @leonvanzweel Thanks. I tried the trial version and the amount it can reduce file size without noticeable quality degradation is remarkable. I wonder if it’s possible to replicate those results in Lightroom or Photoshop.
Ricoh Theta V tips for best results with CUPIX? CFster 18 6 yearsleonvanzweel (521): @CFster The set-up instructions of the NN R20 will show you how to set up the lens ring in portrait mode. No diagonal or horizontal.
How matterport tour transitions work? janci 2 6 yearsDanSmigrod (30225): Video: 3D Mapping The Exploratorium with Matterport! | Video courtesy of Tested YouTube Channel @janci You might enjoy this excellent, (super-geeky), interview with Matterport Co-Founder Matt Bell that helps explain the magic behind Matterport. Dan
Limit a tour's zoom? BrianM 6 6 yearsRPOceanic (215): FYI: Another option.... if you use WP3D Models plugin, there is a check box under options tab to turn off/on the zoom feature.
Options for publishing to Google Street View? Briski2208 6 6 yearsBriski2208 (147): Thanks all much appreciated.
Help! Scanning Multi-Unit Bldg for sale and need to make 1 model! lcorbett 18 6 years808virtually (157): Great you were able to tie the upstairs in with the downstairs! As far as feedback, I prefer the walkthrough tour versus the slideshow. You could hide a few scan locations that are not needed, making the journey through the space smoother.
WP3D Models Help please: Hero Image (thumb nail) not loading WalterE 12 6 yearsBrokerBruce (281): Looked great to me! Really interesting floor plan that really benefits from the tour to see the flow.
3DVista opinions? (Versus CUPIX and Matterport) CFster 15 6 yearsGarySnyder (2116): I've use 3D Vista for 2 years now and I can tell you there is nothing that compares to it if you really use all of its functionally. You can create a VT’s that looks and feels just like MP with hotspots and even turn items in you photos into hotspots which can launch anything. You can drop in any image you want or blur an image. You have complete control of every pano. To top it off you can do the same magic with 360 videos, try that with MP.... .......your thoughts?? WalterE 3 6 yearsWalterE (52): Dan, YES!! Thanks again. You have been so helpful with all of the member benefits. I have taken advantage of all of them!!
Please Help! - Matterport Not ADA Compliant? MagnaShow 13 6 yearsGeorge_WALKINTOUR (85): Perhaps have the label or computer voice tell the keyboard user what the object is when they bump into it? Like a wall, furniture, window, etc? Wouldn't that be a coding thing for Universal Access? It would also have to be an "Accessibility button" to allow the user to enter Univeral Access mode to enable VoiceOver. Similar to the Universal Access controls on a Mac.
Best solution for outsourcing Stitching Photosperes click360tours 4 6 yearsJohncouper (1): Hi do you just want 360° panoramas or a full VR tour? My company here in switzerland can provide a full blown VR tour very similar to Matterport send me a [Private Message].
Capture app crashing CKC 3 6 yearsLukmoorkens (43): There’s a new update of the Capture app V2.5.3 Be sure you’re connected with the internet
Tripod issues CKC 13 6 yearsDanSmigrod (30225): @CKC Buy one of these two tripod heads: Dan
Anyone have any luck using LinkedIn Ads? Richierichks 2 6 yearsHelloPado (177): I've heard the cost per click is around $8 for LinkedIn ads but provide better leads than a $.30/click Facebook ad. I'd like to run them myself so i love this question. I started my research on YouTube and plan on contacting LinkedIn also. Best of luck.
Open door - close door issues pixelray 11 6 yearspixelray (1041): @shak - yes! That's right! Thanks for reminding me
Matterport Charge per square foot lmrich73120 6 6 yearsVTLV (2885): I wouldn't bank on those numbers. Middle Man companies outsourcing to Matterport pros might get away with that pricing because their marketing budget has been pumped up and beating you out of your own market. Many of us try to make $0.10 a square foot. If there's multiple cameras around you, expect your competition to drop to as low as $0.03 a square foot just to beat you out. Photography services have been taking off the past few years...
Hardware Error - Sensor fault richeshkolhar 1 6 yearsricheshkolhar (1): Hey Fellas, Accidentally, My Camera (Pro2) dropped on the floor due to a technical issue in Tripod. We are getting error of "Hardware Error - Sensor Fault" now. Contacted Matterport Service and received quote of 1200 USD. At the moment, Camera is in Bangalore (INDIA). Shipping charges comes upto 500 USD. Bit confused to invest 1700 USD for repair or to buy new one at discounted price. Secondly, If I buy new one, Can we...
3dvista and matterport links peakeagle 7 6 yearsangusnorriss (747): Does 3dvista work with a Matterport camera / scan?
Urgent: PLEASE HELP! On site...Matterport capture app crashing AlexTC54 9 6 yearsiTours360VR (74): @AlexTC54 Had a similar issue last week that was deduced to be a bad scan that kept closing the capture app. Matterport Support advised me to reshoot the problem area with some overlapping scans as a new project. They were then able to stitch the two projects together.
Sample Needed for +100,000 sqft Showcase Gerhard 2 6 yearsDanSmigrod (30225): @Gerhard Congrats! Exciting. Here are WGAN Forum discussions tagged: Large Any examples there that are helpful? Dan
Tesla Model 3 Scan thorn604 10 6 yearsJamie (2013): @thorn604 looking forward to it. Been a while
Workshop Workflow click360tours 7 6 yearsJune (411): Thanks Chris! June
Wrong Tour Displayed On MarkCantu 3 6 yearsMarkCantu (105): @GlennTremain Thanks. The right Matterport URL is set, when I am on the MLS, tour plays fine. Somewhere in the transition to, the problem occurs. I will take your advice and call the San Antonio MLS tomorrow, and ask them to do as you suggested. Thank you for your advice. Mark
Completed an Outdoor Art Festival 3dvirtualview 7 6 years3dvirtualview (119): Appreciate the feedback guys! I was very happy with the outcome too. This gloom does help. @Networker honestly maybe only 5 misalignments max.. @3SixtyNow i have mentioned that to them. They want a complete place done next year. This was only a 1/3
URGENT. Matterport Capture Keeps Crashing! Help Please... Networker 13 6 yearsNetworker (157): WGAN Pros, A follow up as promised. Yes, it's true. The little digital magical gremlins at Matterport can--and will go behind the scenes and splice two completely separate tours together. Note: I stopped on tour and started the next tour within a few feet of the first tour's finish. Let's give Dee J a round of applause for her digital trickery! Take a look. BTW, the walkthrough is flawless--just like I created as on complete tour. ...
Matterport 3D Showcase on Mobile Phones Riaan 5 6 yearsDanSmigrod (30225): @Riaan How about offering to do one floor or gallery at no charge to help move the conversation forward? Get them focused on the content rather than a thousand reasons not to go forward. I shot the first floor of this Museum at no charge. (It's a rotating exhibit.) Plus, there are five floors. Shortly after I delivered the 3D Tour, our champion at the Museum moved on. That said, we had a...
Scanning outside in VR, not 360 Smuller7711 5 6 yearsDanSmigrod (30225): @Smuller7711 Is this helpful for you to map the outside? ✓ SPAR3D-How to Make Money with PIX4D and Your Drone Dan
Trimming Matterport Dollhouse Issue: “wall scatter” Networker 19 6 yearsDanSmigrod (30225): @Networker Much thanks for your kind note. It’s Members like you ... giving and getting help that makes this Community magic. Dan
WP3D Models - Footer mykals21 6 6 yearsrpetersn (2010): Thanks @3dvirtualview! I'm not sure I fully understand the issue you're noting. It sounds like this is a ThreeSixty Tours question, any chance you can hop over to our support and upload a screenshot/URL to help explain what you're trying to accomplish?
Matterport shoot 360 view add text TAG miss19881111 1 6 yearsmiss19881111 (4): What is 360 view shooting through matterport? You can add text TAG above 360 view via matterport
Question about reselling a space. AlexTC54 3 6 yearsfrstbubble (639): @AlexTC54 @srennick I try not to use the term hosting fee. I use the term licensing fee. It is more representative of the use.
Charging for hours but still showing 0% CKC 19 6 yearsJune (411): I top mine up after each job just to be ready. Glad I’ve been doing that now.
Take a picture of an object and have it linked in matterport tag Smuller7711 3 6 yearsleonherbert (903): You can have a link on to Amazon etc. you just need to have the link to a real webpage that includes the image name and file type at the end. This is a really long example but you can see the image at the end of the url. Just remember that goes in the media box. ...
Matterport Outdoor Scanning - Rainbow & Glare IanA 3 6 yearsLiam_Tayler (239): ensure the lens is completely clean with one of those glass-cleaning cloths.
Are you turning down Matterport projects over project fee? DanSmigrod 2 6 yearshometakes (1134): I ask them where or who it is that is cheaper and I will look to see if we can beat their price. How about this..... I am running a promo that if you spend $349 with us on a tour package (photos, videos, aerials, etc.) then we will give you a free Matterport tour with 90 days of free hosting (up to 4000 a.c.). So after 90 days our hosting renewal email goes out to the client and they tell us that they dont want to pay the $55 dollar hosting...
Matterport for Zillow, Hot Pads, Trulia? MarkCantu 4 6 yearsMarkCantu (105): @VTLV @Home3D Thank you for the clarification. I started doing virtual tours very early with Realtour Vision. I see that I can use their platform, add Matterport to their tour software, and get incredible distribution to real estate sites. Thanks for letting me know because I see this as a competitive advantage to other MSP in my area.
Uploaded To Wrong Account MarkCantu 9 6 yearsleonherbert (903): Hilarious, NOT. I just did this today. I did ask if they could clearly associate models with your specific log on. Having all the models from different account show up is a real problem.
Craigslist Charging $5 for Service and Gig Ads VTLV 2 6 yearsMarkCantu (105): Did not know about this situation. Thanks for posting.
Updating Firmware halfway through a Matterport project? Briski2208 4 6 yearsBriski2208 (147): I thought as much, but just wondered with it being a camera firmware update rather than a capture app update it wouldn't bother the scans already there but I'm not willing to try.
Google Certified Photographer MarkCantu 11 6 yearsDanSmigrod (30225): @MarkCantu If you are trying to publish to google Street View from Matterport - and are experiencing problems - please ask Matterport Support. And, please let us know what they say. The above is still in beta by Matterport. Thanks, Dan
How does one put links on MLS JohnLoser 2 6 yearsMatt19 (354): Hi John, Every MLS will likely be different on how you post virtual tours. I say likely because I have not personally seen others MLS. If they don’t know they can call their MLS or they should ask their broker. The main thing is that you give them an MLS compliant link. If you work in on perticular area then it might make sense to find this out for yourself and then you can add value by having the instructions handy when needed. If you...
Offline viewing Briski2208 3 6 yearsBriski2208 (147): Thankyou
Best distance for paintings Maxdemartino 3 6 yearsron0987 (2981): Also make sure the camera starts facing the painting so you do not have a situation where it is stitching photos together and there maybe a slight stitching error.
Matterport Statistics from Workshop Briski2208 9 6 yearsDanSmigrod (30225): @Queen_City_3D Yes. Matterport needs to solve this for its Matterport Service Providers: especially since it has not offered a Cloud based backup and restore. At the very least, Matterport should not charge for models that are set to private. Dan
Just lost out to InsideMaps jasondavidpage 20 6 yearsharshp (1): A couple of large brokerages have adopted the Insidemaps solution for all their tours. A few examples from recent tours : The price 49.95 includes floorplans and no hosting fees for one year. Custom branding is included. Smart-tags are supported. PS : We don't need a 18,000 device to scan in the sun, external spins are integrated in...
Copyright Violation - What would you do? pixelray 18 6 yearsGlennTremain (2735): How did it work out? Saw this and had me think of this thread @Jasondavidpage 's approach seems very fair and I hope it all worked out.
360 Pano exports and send to client stephdolloff 3 6 yearsDolloff (128): Thanks, Dan. I feel a little silly. I completely confused this and made it more complex than it needed to be. I am chalking it up to Friday before a long weekend... Thank you for your help! Stephanie
Ceiling Problems samgaetz 8 6 yearsMetroplex360 (9436): With the integration with the BLK360, there is more interest in tools like this and an acceleration in feature development within Workshop. Stay tuned.
Help please! Client having trouble Joelbcollins 23 6 yearsfrstbubble (639): @Joelbcollins Did you get the trim to work. I had a model last week where I could go into a room but couldn't get back out because we moved the room for access to a bathroom. I tried a trim sandwich which didn't work. When I did a trim box it worked.
How to I respond to this!? 3SixtyNow 5 6 yearsjasondavidpage (205): I'm guessing there was a misunderstanding between what the agent thought he was getting and what he actually received. I don't know how many times I've had an agent call asking about virtual tours only for them to just mean a slideshow of still photos. That being said, try to appease this client and then fire him. Anyone who comes back the way he has is not someone you want to work for and will ruin your day every time you work for him (plus...
Digitizing a clothing into a 3d space VirtualView 3 6 yearsBernardhhi (204): Hi VirtualView, Here is an example of a test scan I made a few years ago using the Occipital Structure Sensor Scanner: Click Here to View Scan As you see this is hosted on Sketchfab and can be easily embedded on on a website. More info: As Jamie mentioned - several apps are also available to capture a 360 of an object: example Capture 360 Best of luck with your project. Bernie Timms Hilton Head Island Real Estate...
IPad is full Wonderdawg 11 6 yearsWonderdawg (343): Thanks all for the responses. Once I delete the models, I no longer have access via My Matterport and the ability to view statistics. It’s a bit disconcerting as I’m so use to keeping my raw files, finished jpegs and catalogs of images via Lightroom and Photoshop intact on multiple hard drives and the cloud such as Dropbox, Google Drive, BackBlaze, Crashplan and the old images on iPhoto. I ended up buying a new iPad with 128; the previous...
Pre-scan checklist angusnorriss 2 6 yearsDanSmigrod (30225): @angusnorriss The WGAN Forum Sample Forms Library has many pre-scan checklists. When you contribute a form, you get free access to the Library. Best, Dan
Am I missing something with MP to GSV? 3dvirtualview 2 6 years3dvirtualview (119): Watched the Panoskin video ... that definitely gave me some major insight! Apologies for the newbie question.
Recommended zoom for snapshots 3SixtyNow 4 6 yearsrzphotoman (1831): You really just have to play around with different zooms and when you see what works best, take a snapshot. I've used every zoom setting from 70% to 140%. Since it's fairly wide angle to begin with, many times the higher zoom is perfect if you need to highlight a certain feature.
Advice on finding using virtual assitant frstbubble 4 6 yearsSnap (194): They are but VA can answer phones too and may be able to work out a monthly retainer / hours on the phone and have them track the time. My operators place orders too. I have an online order form for residential real estate that they fill out with the client which is pretty straight forward and are instructed to take a message for commercial work, inquiries or any other calls. I get the order in a confirmation email in between jobs and try to...
Matterport Model Trimming Issue Networker 7 6 yearsDanSmigrod (30225): @Networker That's super-kind (and much appreciated). While we started out as the Matterport User Group Forum (MUG) in August 2014, we quickly realized that while we are Matterport centric, Matterport Service Providers - and those researching Matterport - were (and continue to be) interested in Matterport competitors to either: ✓ make a decision to buy Matterport faster ✓ make a decision to buy a different camera and/or...
Strictly 360º Photo Matterport Tours Networker 8 6 yearsMarcelloM (82): You can also dowload all the 360 individual pano, edit them as you want/need and use a program like Panotour Pro: you can build the most complete interactive navigable virtual tour if you do not need the 3D doll house.
Confidential tours - HELP! tomasdunbar 16 6 yearsmori (809): A option we use for this is the Indoor Viewer of NavVis: But of course this is another pricetag range than Matterport. Otherwise you need to do it yourself with a self hosting tour software or development kit: Hope there will be some news at IVRPA Tokio end of may:
Matterport Support? MarkCantu 3 6 yearsleonherbert (903): I generally call them. Even if they don't answer, they will get back to you pretty promptly just leave a message of course :)
Navigation Problem Input requested frstbubble 4 6 yearsfrstbubble (639): @Metroplex360 I couldn't get into the bathroom from the scan point by the desk. But the trim trick did work. Again thanks!
Kuula Pro and Matterport MarkCantu 11 6 yearsDanSmigrod (30225): @MarkCantu The Co-founder, CEO, Lead Developer at Kuula read your post (above) and emailed me today (25 April 2018): "...we launched an update to the [Kuula] app addressing a lot of the issues that your forum members have been discussing." "Here's the [Kuula] announcement blog post [24 April 2018] with a list of what has changed." Best, Dan
Matterport Pro vs MP Pro 2 3dvirtualview 3 6 years3dvirtualview (119): @DanSmigrod Thank you Dan. I will check them out.
Urgent: Matterport Capture App Crashing! Networker 6 6 yearsNetworker (157): @rko1, @DanSmigrod WOW! Thanks. The checklist will come in handy. Also, I did not either reboot the camera nor did I erase a few scans. Is it just me or, should Matterport be working diligently for these types of issues, not to be happening?
Virtual Tours - Impact on Sales JosephFolan 2 6 yearssbl110 (285): Hi Joe, I know this isn't exactly what you're looking for, and the info is a bit dated (2017), but it does have some interesting data -- industry and Matterport data. Page 1 of 2 Page 2 of 2 ...
Pricing with Realtors contract agreement Liam_Tayler 7 6 yearsDanSmigrod (30225): @Liam_Tayler Thanks for sharing. Congrats! Best, Dan
How to build Matterport website in Wordpress AnnekeCilliers 7 6 yearsfrstbubble (639): @Metroplex360 Does putting multiple showcases on one-page bog down load times or hog resources?
What iPad Models are good for drone control? ParkPrince 3 6 yearschermle (4): Hi, I've been using an ipad air 2 for about a year. It's probably the largest one you can fit into the controller cradle. I use the same thing for Matterport scans. Regardless of what you buy, I would strongly suggest you purchace a sunshade for the monitor. Viewing the monitor on bright days can be really tough. The shade probably won't resolve the viewing problems, but it'll help. I think you can get them for around $15. USD
Transfer of Files to Client SpencerLasky 4 6 yearsDanSmigrod (30225): [quote@2Spencerlasky]Yes I do feel they know what they are asking for and it was a little surprising to me they want to "not pay" anything for this additional, and this might just be a producer tactic, probably is just to see how easy I cave. However I have operated with out a contract till now for reasons I feel make sense, as said the more you require people to sign the more potential to them just in general shying away and we...
Question regarding sqft vs scans 3dvirtualview 8 6 years3dvirtualview (119): @sbl110 that is a lot of great feedback! Thank you!
Does Matterport have 3D Videos to use? 3dvirtualview 5 6 years3dvirtualview (119): @sbl110 Thank you Scott! Appreciate the links you shared! Will check them out now.
Matterport is temporarily in read only??? pixelray 5 6 yearsVTLV (2885): You didn’t get the memo? I didn’t ge the latest survey either. [url=] Status update link from email[/url
How to get "see inside" from Matterport tour frstbubble 3 6 yearsfrstbubble (639): @TrustedPhotoDC Thanks for the answer. I never really played with street view and just noticed that yesterday.
Screen capture software for making videos? Matt19 6 6 yearsMatt19 (354): @DaveFahrny Thanks Dave!!! Very much appreciate the feedback!
Matterport 3D Virtual Tour of a Large Ship DennisQ 14 6 yearsProperty3dNZ (617): @DouglasMeyers Thats a fancy pants ship! The one I used to work on was a complete dive in comparison!!
How to Auto-play Highlight reel on load angusnorriss 3 6 yearsangusnorriss (747): Very helpful thanks Dan!
Major Alignment issues: Fast Scan Related? pixelray 11 6 yearsShakoure (553): @pixelray ...This won't be much help if you've already covered it, but... If you haven't gotten and installed the updated bug fix to the first fast-capture firmware upgrade, then your alignment issues might be related to the bugs found in that first upgrade.
Matterport getting started.... mjstef 2 6 yearsimmersivespaces (1229): @mjstef Just my opinions here... 1) Go with the Pro 2 3D. If you are the only MSP in your area, your margins will grow rapidly and the overall savings for having the paid plans will be worth it. 2) The average target pricing is between 8.5¢ and 12¢ per sq ft. Personally, I use a sliding scale based on the size of the property. The larger the property, the cheaper the price. I scan a lot of vacation rentals and most sit around the 10¢ per sq...
Best stabilizer camera for indoor RE filmin Virtuality22 4 6 yearsfrstbubble (639): @Virtuality22 There are many new options out there. The best is a matter of choice. We started with what we believe is the best camera for indoor video. Then we found a stabilizer that would work with the weight of the lens we chose and camera model. There are two cameras out there that we believe are great for the indoor video. We went with the Sony a7Sii almost three years ago to get a full frame sensor for the widest angle shots. It also...
Capture Software crashing suncoastskyview 2 6 yearsBrettMtn (124): Have you updated the firmware recently? I had a similar issue the other day after updating to the latest firmware. It was taking forever to transfer after each scan and although mine wasn't crashing, it would get an error saying I was too far from the previous scan point (which I usually wasn't). Ended up shutting everything off and restarting both the ipad and camera and it seemed to help. Was able to finish the rest of the tour with very few...
Satellite Panoramas rzphotoman 8 6 yearsrzphotoman (1831): @DanSmigrod I'm not really blaming anybody and after thinking about it a little more, even if the first one you buy isn't exactly what you need, more than likely you could use it and probably not a bad idea to have a second and maybe even a third angle, especially for projects that aren't single family residences. If that's the case it's still less expensive than to hire a drone photographer. I still think a preview would be a good idea. ...
3D printing starting with a Matterport Scan Ramblinman 7 6 yearsLilyCollins (1): @Ramblinman my husband has a hobby he makes models of small figures of various animals on his 3d printer in the garage. As for the scanner, he has the opportunity to take Artec from his work from time to time, the problem is that the scans are obtained in black and white, as he says. Last time we scanned our cat, it was quite difficult, we had to keep it still
Alignment issues, advice required angusnorriss 10 6 yearsangusnorriss (747): Most helpful thank you. I can’t seem to exit the downstairs living room and enter the hallway by the front door. I can only enter the living from the other direction via the front main entrance of the house. Any reasons why? Lack of scans in that area?
Viewable Labels in HIghlight reel Dolloff 10 6 yearsleonherbert (903): No problem, glad it worked, except the 360 and 2d, I without fail will forget to change it back to 2d and i end up taking a whole lot of the 360"s :)
Matterport Sharing URL? Briski2208 2 6 yearsDanSmigrod (30225): Matterport Spaces 3D Tour by We Get Around Atlanta Associate Photographer @YairYepez Screen Grab 1: Matterport Workshop: Sharing Screen Grab 2: See where...
Continuation of a scan Briski2208 7 6 yearsron0987 (2981): Great I am glad it turned out, short of the mirror issue. Thank you for the update.
Has anyone monotized a tour? VirtualView 7 6 yearsShakoure (553): @808virtually Sounds like an option... until the people purchasing the password start sharing or selling it themselves. The passwords would have to be associated with an email sign-in or unique user ID.
How to disable Matterport doll house view? rzphotoman 4 6 yearsDanSmigrod (30225): @rzphotoman You can also disable the dollhouse view. WP3D Models: check the box to disable. Best, Dan
Newbie Questions BrokerBruce 3 6 yearsBrokerBruce (281): Thanks John!
Before and after scan rzphotoman 8 6 yearsrzphotoman (1831): @kjoman Well done.
Newbie Question - Single property website Virtuality22 9 6 yearsmikeland (10): Hi @Virtuality22 - Mike from here... Rela's platform makes it easy to create single property websites for your agents. Our platform is also white-labeled, which allows you to automatically set up the domains for the property websites exactly as you described "" - You also have the option to attach a custom domain like You can give us a try for free by signing up at...
How do you market to realtors in you area? rzphotoman 3 6 yearsrzphotoman (1831): @lifelikeview Thanks for the info.
Can U transfer un-uploaded tour to other MSP MarkCantu 5 6 yearsQueen_City_3D (3141): @MarkCantu You were asking if the raw data could be transferred, right? Did you find out if that's possible? We've had other MSPs do scans for us, and we've always just given them an email address to a collaborator account we've set up... but that's just having the processed scan show up in our workshop... we've never had the pre-upload raw data sent to us. We've had to rely on the other MSP to do the uploading, and if there were any tweaks...
Newbies favorite tools for scanning rzphotoman 10 6 yearsrzphotoman (1831): I saw those also but I haven’t experienced anything like that yet. Works great so far.
Please advise: FASTEST way to create 3D tour mikeb 4 6 yearsDanSmigrod (30225): @mikeb I only suggest GSV certified cameras to keep options open. (Anyone reading this would kick themselves if they bought a non-GSV certified camera and then had an opportunity to shoot a business.) I need to get on the road now ... Related WGAN Discussions ... ✓ Platforms for Hosting 360º Photo Spheres ✓ Hosting Platforms for 360º Photo Spheres ✓ WGAN Discussions tagged: 360 I look forward to hearing what others have to say...
GSV For Apartment w/ Models in Other Bldgs BrianM 4 6 yearsgrmngrl (942): @BrianM I did not say apartments are prohibited. Sorry for the confusion. I am saying you won't see them on GSV at the address because they are not a POI.
Transfer Model Also Transfers Copyright? DanSmigrod 4 6 yearsGerhard (1484): @DanSmigrod You beat me to it. So a new week starts again. I don't believe this escaped them at all. They need to find ways to word things differently but still do the same thing. You will also see they don't refer to it anymore as photography lol. Maybe they found a very clever FINE PRINT lawyer on FIVERR and is jumping the loopholes. If this company repeats next week all over again, it will be very worrying. But don't we as the...
Freaking Out...need HIGH RES PICS JMortimer 10 6 yearsrzphotoman (1831): This is a screen shot of a still I just downloaded from a recent Matterport scan using the Pro2 camera. Check out the file size...5664 x 3186px Image size 51.6megs. I always download them at full res. Never had an issue. I have to downsize them for delivery to the client. I don't shoot with a DSLR at all and use the quality of the images I get from the Matterport as a selling point. They don't need to hire a traditional photographer...
How I saved my Business Gerhard 2 6 yearsGerhard (1484): Enough blaming this and blaming that... it's all based on this one thing called $$$ . Own your content bottom line.
Dollhouse view issue meets Fast Capture? rzphotoman 12 6 yearsrzphotoman (1831): @Lukmoorkens Thanks for showing the comparisons. I didn't have any old ones to compare to but I knew something was different. Does anyone know if Matterport is aware of the problem and hopefully trying to fix it. If not I would show them these comparisons so they clearly see the issue.
Impact of TOS on commercial spaces PWIMAGING 5 6 yearsPWIMAGING (86): Noticed that on the Facebook page. Do you think we receiving another email?
Leaving Matterport but still need scan host tombook 3 6 yearsMatt19 (354): I think returning it as Dan stated would be a great idea! They need to learn that decisions like this will effect their bottom line!
The Best Benefits of the Pro2 Property3dNZ 15 6 yearsDavidHothersall (55): No effect on the quality of the imagery (apart from the Beta issues with the occasional 'black square') I meant the increase in scanning speed is noticeable and it is possible to move through the scan process much quicker which is a benefit if as I suggested you need to progress quicker because of lighting conditions or just time constraints etc.
Matterpot 360 Snapshot to Google My Business 3DSNAP 3 6 yearsleonvanzweel (521): Search your Business on Google Maps and upload from there or alternatively from the Google Street View app
Advice for Monthly Hosting Prices photosbyhopsing 2 6 yearsDanSmigrod (30225): @photosbyhopsing Please see this WGAN Forum post: Tip: How to do Automatic Monthly Billing Best, Dan
Feedback/Question about Pro2 snaps vs. pics tombook 15 6 yearsrzphotoman (1831): @tombook Thanks...the learning is not bad at all. There are many training videos that come with the program. For $99 I don't think there's a better solution.
Cleaning up the garage floor plan image Biggles 4 6 yearsQueen_City_3D (3141): @Biggles haha...yeah... I knew it wasn't a practical solution. I don't believe there's a way to edit after the fact, so it's simply a matter of training the client that the camera sees whatever is there and if they don't want it to be included they need it gone.
Suggestions on Large Scan (12 unit building) plorenz 6 6 yearsQueen_City_3D (3141): @VRimpact I believe she was onsite for 8 hours or so
MatterPak no more free .OBJ - Sq. footage?! ArchimedStudio 13 6 yearsJuMP (2031): @ArchimedStudio JuMP-ME v1.0 and JuMP-ME v2.0 and the URL fast version are using the same methord to measure the SQFT. So that result is very close to each other. >>>How accurate the result? Who can tell that the mesh file that Matterport generated is accurate? How many percentage different between the real house and the result that Matterport got? We can't tell it, neither the Matterport. But we can make sure our tools for...
Matterport versus Transported immersivespaces 15 6 yearsMetroplex360 (9436): Let's just go ahead and say that @ImmersiveSpaces has a client that just HATES Matterport and won't accept it. What would we as a community pick as #2? I'm going with iGuide. Cupix is still not quite there yet (but has every single bit of potential) and GeoCV is only available in New York (from what I understand). Then again, if a client hates Matterport, they'd hate on GeoCV a bit more.
Mysterious Matterport Missing Floor rzphotoman 3 6 yearsrzphotoman (1831): Thanks @Jamie After looking at the dollhouse view for a while and then comparing to other 3 story homes I did, That was the difference I saw also. Thanks for confirming it. I'm a newbie, only my 5th scan, but it seems to me this is an issue that Matterport should look at and address. Haven't got feedback from the client yet but If their listing this as a 2 story home with a basement and don't see a 3rd level they may have a problem. Also,...
What is a FBX Model? Property3dNZ 6 6 yearsProperty3dNZ (617): Thanks for all your help! I really appreciate it
Looming future issue? 3rd Party Bookings? tombook 11 6 yearstombook (37): @3dVuz Good advice Howard. Thanks.
Adding music to my tour... can this be done? TeresaPhillips22 17 6 yearsrpetersn (2010): Thanks @Helen for sharing the link....& thanks @JMortimer for digging in! Cheers. :)
AEC Advice and inspiration: Oil/Gas Space Briski2208 2 6 yearsCarlosFHdz (605): Email him a request for meeting. Schedule a meeting, and then show him the Matterport/krispy kream/power ranger 3D tour with videos, tags, and other items and Guide him through it telling him to imagine the office/space with tags and videos of things mentioned. If you send an email, he won’t be able to share the vision of what’s possible. If you meet him and chat, you can guide him.
Problems with scans near a door junoimelda 5 6 yearsjunoimelda (16): I'll give that a try, thanks.
Great Light Tracking App rzphotoman 8 6 yearsimad (184): I came across an amazing product, i think you and many fellow WGAN's would like to try. Actually there is this product that instead of telling you what the right settings are, it'll take the best shot itself using AI so an amature photo can look professional .. however this is what the company is promising i hope they'er right ... its called ARSENAL. @rzphotoman Thanks for the advice, however if you tried the ARSENAL one day we'd love to hear...
2D Floorplan measurements JMortimer 4 6 yearsPetraSoderling (752): Hi @JMortimer My company creates floor plans tailored to every client's individual needs. We can make a template for you that includes every piece of information your customers wants including external area, interior area, areas of heated and unheated spaces, areas above and below grade, etc. Measurements can be imperial, metric or both. Your and your real estate customers logos and brand colors if you wish, realtor...
NEW Real Estate & Hospitality Photography Mbatia 2 6 yearsJuMP (2031): By my experience the Matterport Pro2 is the best currently. But before you buy it would you please read the TOS first. Some friends can't accept some points in the TOS. You must accept all of them to use Matterport Pro2. You can download the processed image (360 degree panoroma pictures) officially but they are not at the maximum resolution. With some 3rd party services you can get 16K x 8K output. Here is one example of 16K x 8K...
A 2nd Matterport Model Mikey 7 6 years3dVuz (489): I Shoot lots of 2 family homes. I use WP3D and make a single property website for the Owners unit. I display a 2nd 3D tour within the same site, labeling it as Tenants Apt, etc. 2 sep Tours, one site. clickable text
Can i do this with ThreeSxity Tours? alirizacil 5 6 yearsfrstbubble (639): @alirizacil Looks like this is done by BANG and LARSEN
Selling Old Matterport Models to Other Agent WindyCityDrones 9 6 yearsfrstbubble (639): Depending on how you sell the original tour. We license the tour for use by the realtor for the listing. If the listing expires and a new agent gets the listing then you have every right to re-license it. I would talk to the first agent though and possible offer part of the selling price to compensate them for the chance taken. I would build a better relationship. I believe there are many professional photographers that would resell real...
ThreeSixty Tours + 360º Camera + Drone? alsangio 10 6 yearsfrstbubble (639): @DanSmigrod I guess I'm a slow reader. But under 100 emails alerts left! Next will be to work on catching up on the Live at 5's. Think I will be listening to Vimeo while driving for a while!
Extracting 360 images from ipad? htimsabbub23 23 6 yearsfrstbubble (639): I think it is very fair if you are doing 10 cars at 1 dealership that you could do them all under one scan and process it, then pull the 360's and stitch and use as needed. Very fair for Matterport and fair for MSP seeing how it is the same location.
Car Camera Mount Project with Image htimsabbub23 15 6 yearsHelen (769): @htimsabbub23 Also a lot of times when things are to close it can cause stitching errors. I have run into that a few times while going through doorways in rooms and being to close to the door frame.
WordPress Plugin: CRM srennick 1 6 yearssrennick (361): Can you recommend a CRM plug-in for a WordPress site. Thanks and HaPpy NeW yEaR!
What WGA 3rd Party Services are you using? VTLV 2 6 yearsMetroplex360 (9436): GoThru and PanoSkin are excellent tools for Google Street View moderation. PanoSkin contains tools that are useful for operating an agency and providing client-level access to stats and other items. GoThru tends to have better moderation tools overall -- but both platforms are in a race with each other. For Matterport GSV hopefuls, these tools will provide the ability to IMPORT your published tours. This will allow you to DOWNLOAD your...
What Services did you try out in 2017 VTLV 5 7 yearsJonJ (1760): @Helen, I have set myself up using ViewShoot and after looking into it a bit more, there are some significant limitations for what I am trying to accomplish. Overall, I think it is a good system, but it lacks the ability to embed Matterport tours onto their "virtual tour" sites. I work with some clients with special pricing and there is no way for me to provide them with separate pricing or with a coupon code to adjust their pricing....
Wordpress captcha plug-in issue GlennTremain 2 7 yearsVTLV (2885): Creepy helps property management marketing InteriorFloorPlans 4 7 yearsDanSmigrod (30225): @TristanBrotherton Great! I have reached out to you by email :cool: Happy holidays, Dan
Customized VR Viewing Devices srennick 2 7 yearsDanSmigrod (30225): @srennick ✓ Which VR Viewer Artwork do you like best? Happy holidays, Dan
Matterport + Headshots Promotional bundle? Wonderdawg 1 7 yearsWonderdawg (343): Anyone ever done a promotional bundle with headshots included to drive adoption of Matterport usage? I’m somewhat hesitant as headshots can be consuming time wise unless they are very specific. 2 looks, 1 group final edit.
Help! Big Matterport Scan to be done Riaan 7 7 yearsRiaan (52): Only doing it in January 2018 but will provide feedback
Is Matterport Officially saying it's winter? VTLV 2 7 yearsMetroplex360 (9436): @VLTV - It's very safe to assume that Matterport to Street View is not vaporware. If you hit "view source" on you'll see a different story if you dig enough.
Drone usage & VR tours Briski2208 7 7 yearsBriski2208 (147): Cheers @Helen @THRHHI @pointcloudvr great example of aerial 360 panos with integrated 360s and tours. I really like the work and it's inspirational, hopefully to try to reach that level. Are you placing on any tutorials? Kind regards
First Scan for Feedback Liam_Tayler 5 7 yearsHelen (769): @Liam_Tayler I did notice them on the stairs you can always turn some off in workshop if you feel there is to many.
Matterport 3D Showcase behind a paywall? tocha 5 7 yearsMetroplex360 (9436): Just embed it on a page that is behind a paywall. Turn off social sharing. I would imagine that the type of person who would pay to see the tour in the first place is unlikely to share the link.
SUPER SLOW Workshop, specifically snapshots. lcorbett 7 7 yearslcorbett (43): @Dan, thank you for the info. It was just with actually TAKING the snapshots that was taking so long! Happy holidays!
What Wordpress "Theme" are you using? VTLV 11 7 yearsMetroplex360 (9436): For a more modern, clean, simple site with a nice sitebuilder experience (that's not an overwhelming, unoptimized kitchen sink), I suggest trying MAKE. I used this on many many sites for a long time as it unlocked quite a bit of creativity. As I have a long background in web development, my needs are different from many and I quite like a clean canvas with the theme setting up a structure,...
Car dealerships and car interiors help! htimsabbub23 9 7 yearsDanSmigrod (30225): @htimsabbub23 Seems to me one 360º inside a car tells the story. The 360º can he shared with a platform such as ThreeSixty.Tours (which plays nice with WP3D Models too). (With ThreeSixty Tours, you can annotate the 360º :cool: ) Happy holidays, Dan
Propertyguys and Matterport Liam_Tayler 3 7 yearsLiam_Tayler (239): Hi there, That would be great and certainly a perfect market for us. I have seen that some properties have links to pages, but is there a way to integrate them? Is there a specific contact I could talk to about the integration on your website? Yours, Liam
WP3D Models HELP NEEDED srennick 12 7 yearsrpetersn (2010): No problem...we're just working hard to keep all WP3D Support routed to us via one input, our Support Form. Otherwise, it can get really challenging to manage multiple threads on the same issue. Thx!
Matterport and wordpress pixelray 3 7 yearsbenn1973 (157): You should tell them to use WP3D it is extremely powerful compared to embed code!
Artifacts in Matterport model; Help Please Lizzg 21 7 yearsDanSmigrod (30225): Here is the recording .... WGAN-TV - 45 Tips: Scanning Grocery Stores with Matterport from Santa Barabara, CA based Liz McDermott (Liz G Photography | | Engage This Pro) ✓ best practices ✓ what not to do ✓ scanning workflow Best, Dan
Real Estate Client Not Paying You? DanSmigrod 7 7 yearsDanSmigrod (30225): @Spencerlasky Yes. Turning off the tour is the last resort. You never know why people are having a bad day that can be completing unrelated to you. Dan
What if there are mirrors everywhere? alirizacil 7 7 yearsDanSmigrod (30225): We Get Around Network Training Academy Video: Scanning Mirrors and Stairs | WGAN Basic, Standard and Premium Members receive an All Access Pass that includes watching this video. See the Welcome Onboard Letter. If you are a WGAN Basic, Standard or Premium Member - and need the password - please Private Message me. @alirizacil While we cover How to Scan with Mirrors with Matterport in this We Get Around Training Academy Video, the...
Agent not happy with Still Images leeverdon 18 7 yearsjmurphy (4): Thank you all for your replies. I want to give the customer quality. If I’m not able to i definitely want to be honest. Appreciate all the input and suggestions.
Link into Matterport Tour by Room? Dolloff 6 7 yearsrpetersn (2010): All sounds great! Thx Stephanie. :)
Add PDF to Mattertag 3SixtyNow 17 7 yearsDanSmigrod (30225): @3SixtyNow Zamzar should enable .pdf to URL conversion. Can you check? Also, please try Docdroid for .pdf to URL conversion. Because Docdroid is friendly, it should seamlessly work with Matterport. Still visiting with family ... thanks for letting us know if either of these solutions work for you. Best, Dan
Should I buy a refurbished Matterport Pro1? Liam_Tayler 4 7 yearsMetroplex360 (9436): Resolution, wider color ranger, faster speed. Google Street View publishing at > 100MP per Pano (coming soon). If successful, you'll be able to pay off your camera in no time. AND -- at the current moment and foreseeable future -- Matterport is a trusted brand that is in demand. With the recent integration with, I'm seeing more Realtors appreciate the value in the tool. With the integration of LEICA BLK360 next year, it's...
Best REALTOR Promo Video For Matterport yet? GeorgeK 1 7 yearsGeorgeK (958): This is my most recent attempt to bring awareness of Matterport to PUBLIC (first) and then Realtors. At least as I see it REALTORS are far to frugal when it comes to Marketing. But that is just my opinion. Without much more delay here is the video.
Seeing a Photo Turned into a Sketch? 3SevensStudio 13 7 years3SevensStudio (67): @leonvanzweel Thank you so much!!! Easy sketch pro will work out great for what I am trying to do. Thank you so much again. That's why I love this group. Someone always has an answer.
Level Problems - Help walk360 6 7 yearsMetroplex360 (9436): That model is not being shared, so we cannot look at it.
Web Content Security. John29 7 7 yearsMetroplex360 (9436): @John29 You are indeed correct about Flash. I used Pano2VR for many many years when the flash option was optimal and the HTML5 was a fallback for the iPad :). Injecting domain control into the Javascript and then obfusticating the javascript code is something that Garden Gnome Software really might consider implementing rather than having users do it... an example of a service that does this is: If someone is...
How to be google certified? MagnaShow 13 7 yearsjustinv (1044): Those are all from matterport 360s and one Samsung gear 360.
Are Matterport pictures High Quality? MagnaShow 3 7 yearsMagnaShow (32): Thank you for your reply!
Matterport operator job offer/salary Mr_Mugen84 7 7 yearsNerdvice451 (74): I worked for my many years as a wage slave. I would tell anyone who has the drive and the talent to be independent to stay away from being someone's elses employee. The vast majority of the employers out there (not all) want to do two things: use you and make a lot of money off of you. We work really hard and spend a lot hours with our business but at the end of the day, the money we make is ours. We are not getting a slice of the pie... we...
Need sample tour of Racing/Auto. Garage/Shop 3SixtyNow 4 7 yearsOlivius (91): We have scanned those ones : and Hope this will help ;) Olivier
Problem with Multiple Scans for 1 space.... lcorbett 5 7 yearslcorbett (43): I think I will just have to re-shoot it for free...the problem is they have moved and now there is no furniture in the rooms already shot. :( I don't know if anyone else notices this, but with the Pro2, the pictures come out distorted when you try to get a good shot of a room. A countertop looks too long, one window looks bigger, etc. I fixed this on a few of the photos, but she was stating that they like the DSLR pictures that have the...
Which Tripod and ipad to buy? TechnicTouch 2 7 yearsMetroplex360 (9436): The MT055XPRO4 folds smaller and has 4 sections and costs $218 on Amazon right now. The MT055PRO3 costs $180.05. All other features are the same. Between the two, I'd get the XPRO3. Personally, I have the MT055XPRO3, which extends 5" higher, is the same folded length as the MT055XPRO3 (20-24'9") and has a more sturdy build and supports more weight (not necessary). What I like about the MT055XPRO3 is that by extending the bottom...
Feature sheets/flyers Helen 2 7 yearsJamie (2013): Hey Helen If you are familiar with desk top publishers such as corel draw it's fairly easy. You can create a template and then bring in the elements you need. I occasionally do feature sheets for clients (only when I have to) and I've found this workflow works well. I can produce a 4 page 16 image with text in around 5 minutes. Happy to show you how if needed
Capturing separate floors of a Brownstone GardinerW 16 7 years3dVuz (489): Hey Guys, Here is an example where I had to skip the middle floor of a three family home... I went up the stairs and simply passed the middle apt. clickable text Here's a three family brownstone where I was able to do all three floors clickable text clickable text Howard!
Worst Scanning Experience BrianM 14 7 yearsDanSmigrod (30225): Hi All, WeddingWire goal is adding 2,000 Matterport Spaces to their listings by 31 December 2017. They use the We Get Around Network Find a Pro map to source Matterport Pros. I write about WeddingWire sourcing Matterport Pros in this WGAN Forum discussion: ✓ I need help with up to 2,000 scans in the US While pricing and terms may be less than you like, if you are just starting out, you may find WeddingWire projects helpful...
Drone video editor suggestions? pixelray 5 7 yearsRGO (100): Hi, we edit our own High End real estate videos. We are about to work for a global company to record expensive villas. We shoot it and they will edit. Here are a couple of our edited videos: Thanks rgo
How Can I Improve My Matterport Space? Briski2208 1 7 yearsBriski2208 (147): Hi All Just scanned a museum Portal center which is what I would describe as round/oval in shape. Is there any thing I can do to smarten up the image? Any suggestions are appreciated. Kind regards
YouTube Search By Address? Lmccauley57 3 7 yearsGlennTremain (2735): or maybe when someone googles the address and the youtube video shows up that it could be linked to view the matterport model?
Licensing Agreement for Business Shoots 3SixtyNow 2 7 yearsDanSmigrod (30225): @3SixtyNow Did you check the We Get Around Network Forum Sample Forms Library? Regarding your specific request for licensing agreements for business shoots, the Sample Forms Library includes: ✓ Agreement Between Photographer and Client ✓ Licensing Agreement ✓ Property Release Forms for Photography ✓ Service Level Agreement ✓ Terms and Conditions Best, Dan
Any way to hide a Floor? lcorbett 8 7 yearsDanSmigrod (30225): Could you ... 1. Add some 360º Views in the basement of the specific rooms 2. duplicating the model on your iPad 3. deleting the scans of the basement 4. still have the 360º Views of the specific rooms in the basement Does that work? Dan
Over exposed Scans BobbyG 9 7 yearsHelen (769): @Bobby On the new ones you posted the spaces are not very well lit so I can understand the camera having the bright windows when trying to brighten up the interior. When you get close to the windows the view and everything looks great.
Hilton References for Matterport Bale100 5 7 yearsBale100 (175): Thank you Richard
Help (Virtual Tour and Pictures htimsabbub23 2 7 yearsDouglasMeyers (1282): Thats a tall order... I think 23 Mattertags ,,, one for each both is the best way to feature each vendor. If any are competitors they will not want to be seen on the same link.
Pricing Help for a 10Ksq.ft. preschool W/Gym 3SixtyNow 2 7 yearsDanSmigrod (30225): @3SixtyNow Consider two fees: 1. Shooting/Post Production 2. Monthly or annual hosting Make your money on the monthly or annual hosting so that what you would have charged for a 1x shoot is paid back in 18 months and then all monies after that is profit. "Hosting/Maintenance" (since you will edit MatterTags, adding videos, etc.) Dan
Audio player 3Dshowcase Apple Device Bryan 1 7 yearsBryan (23): Hi I am new around here guys, I received my Matterport camera a week a go so I am just getting started! I want to excuse for my english, It is not my native language. So my question to all of you!: I am having some trouble with playing audio files on an apple device. I am using Tumblr for audio files because the player is nice and small and there is no company logo or whatsoever. I took me a while to find the best looking player with no...
New virtual tour platform jpuma 9 7 yearsjpuma (10): Thanks for the feedback everyone! In terms of the tour quality, it is all dependent on the quality of the photography and not on the platform processing - still testing out the best cameras/settings to use. 8k Insta360 example We are aiming to make Wizio the most automated virtual tour player on the market. That will mean automatically adding navigation points/hotspots, editing photos, creating floor plans etc. I will keep posting updates...
360 View: How to Keep My Truck Out of 360s? ajabba 8 7 yearsajabba (25): @DanSmigrod and @DouglasMeyers Thanks so much for your answers, and your tour looks awesome, Dan. I'm in love with my truck but I don't think the client is. lol
Using a over head projection Briski2208 2 7 yearsTosolini (4209): You can definitely project from the ipad using a lightning to HDMI adapter.
Matterport Pro2 3D Camera Scan Samples Metroplex360 20 7 yearsMetroplex360 (9436): @JCHAFE Yes, they are better. HDR on windows is still not DSLR quality. I wonder if Matterport just blindly takes each image and HDRs -- rather than spot metering ... that would be interesting if it would spot meter for the brightest and darkest areas.
New to Matterport: Tips for Getting Started? rapicammediavr360 2 7 yearsGlennTremain (2735): Welcome. Set your membership here to get emailed anytime someone creates a post. Then go to the Youtube channel and subscribe and then click on the bell icon and set it to be notified anytime a new video gets published. Then treat this forum like a relative owes you money and ask all the questions you want without feeling reserved about it. This place is awesome and you can get a lot of great tips and advice on everything. Good Luck!
Mattertag Tutorial for 360 views walk360 6 7 yearslisahinson (785): @walk360 this was posted a while back with the Matterport instructions OR Specific instructions from that post.
Hosting Renewal Letter BrianM 1 7 yearsBrianM (148): Anyone have a hosting renewal letter they would send out to their clients that they would be willing to share?
Annotations/White label MP Tours Working Now Gerhard 4 7 yearsGerhard (1484): @metroplex360 thanks for the comments much appreciated. For some unexplained reason, they started working. I will keep an eye on it. It's not a legal thing, just the company has all their content eg Videos players tailored to fit their look and is all white labeled. I will meet with them again to go over this objection. ( I also had the problem with a hotel chain that nearly gave me the contract 30 + hotels, but they want to host it themselves...
What is the point of being a MSP? 3SixtyNow 20 7 yearsBale100 (175): Agree, price fixing does not work. Each market is different and we should live in a free market in economy where choice, quality, differentiation and availability determine prices. We know there's availability & choice in most markets, however the quality & differentiation maybe to difficult to spot for an untrained eye i.e. new prospects. Hence Matterport grading & client feedback to help make it clear.
Sun washed out problem with new camera judysmithre 16 7 yearsjudysmithre (95): Thank you for the feedback
Can you create and offline gallery in VR? tomasdunbar 1 7 yearstomasdunbar (88): Hi all, I recently created a collections vr gallery for a large project I just finished. It was a museum that is split into 20 seperate 3D tours. The collections vr gallery worked great as the client wanted the galleries labelled 1 - 20 in sequence so a viewer could view one vr tour and then press back on the gear vr headset and then go into the next gallery. They need them stored offline for conferences and events. I downloaded them to...
Matterport Sole Business Riaan 3 7 yearsRiaan (52): Hi Richard Thanks for your comprehensive response. I really appreciate your effort and input and will give due consideration to your sound advice. I definitely will not be focusing just on the real estate market but more on the hospitality and tourism sector seeing that I'm located on the east coast of Africa. Regards Riaan
Minimum Upload speed required melanietp 9 7 yearsmelanietp (4): Thank you wlee1684. Besides the upload of the scans, is there any other time I would need to rely on decent internet speeds? How about the Realtors? Do they have to download to their computers and then upload into MLS etc (my ignorance is showing). They won't want a painful internet experience. Thanks again!
Strange transitions in guided walk through Lizzg 9 7 yearsjustinv (1044): @Lizzg I guess the issue is on both cameras from updates on Matterports side. I have not noticed it before when scanning outside on my Pro1. @stepbystep3d I try and scan outdoors with my camera every time a house has a nice outdoor space. I always ask about the home and make sure to be there at the right time!
Targeted Email for Brewery/Restaurant immersivetours 2 7 yearssrennick (361): Hi @immersivetours. I would approach the hospitality industry and really any business that has an interior space the same way. I stress the importance of having a virtual tour for their website and social media. Here is some language: By providing an immersive 3D virtual experience that is entirely interactive, anyone from around the globe can visit your establishment anytime, from anywhere. With 3D modeling technology, you provide your...
Multi-Scan Heights Snap 14 7 yearsSnap (194): Thank you @mori I will have a look
Matterport Pro2 Shipping Issues?! runsweetlew 4 7 yearsrunsweetlew (7): So a not very clearly understood (at least to me) aspect of ordering was that if you took them up on their upgrade program, you got put at the end of the line. If you ordered new, you went to the top of the list. I was opting for the trade in program as I doubted the original would be worth as much as they were offering me. Then when I offered to buy a new one and the trade in one to get it sooner, they refused to put me any higher on the list....
Video clip to sell services to realtors AllWays3D 3 7 yearsGlennTremain (2735): What about getting a membership here? Dan offers great videos that would have your branding on it.
Highlight Reel Tour Missing??? pixelray 9 7 yearsDanSmigrod (30225): Seems like this has happened to many of us: including me :cool: Let's keep this discussion. Others will happen this problem. Search the Forum. And, see an "Ah Ha!" moment for how to fix. @fullpreview Thanks for the illustration. Most helpful. Best, Dan
Offline Fair-Solution with Oculus or Vive mori 2 7 yearsmayoli (1): I don't have an answer to your question but I could use your quick help. I haven't been able to get the Vive working even online through webVR. Firefox version 55 with webvr support is running SteamVR is connected to the vive and running firefox.exe I visit Still no image on the Vive HMD Click the View In VR goggles on the bottom right, only cardboard option comes up click Enter VR anyway Still no image on the...
Link To Highlight Reel Shot In Mattertag tomasdunbar 15 7 yearslisahinson (785): @realtymedia - super example(s) .. yours and from Matterport forum.
WebGL: Matterport vs Sketchfab on iPad 360ProsBoris 3 7 yearsmori (809): I would assume this due to Apple´s bad browser engine and old models. On the iPad all browser vendors are forced to rely on the safari engine. the examples work on my iPad: Nice user profile: Here a MP capture:
Matterport vs DSLR Tour with Photoshop Bale100 15 7 yearsmori (809): If Smithsonian wants something special, they will call the M.I.T. Media Lab or Google Arts. But here some great history: Looks also as they are currently relaunching their website:
Fullscreen Parameter George_WALKINTOUR 7 7 yearsHarlanHambright (2115): Thank you. We Matterporters are much more effective tech support than tech support.
Attorney Do I need 1? Drone manufacture GeorgeK 4 7 yearshometakes (1134): Hi George, Im not saying that all of what you said isn't so and lots of Solo owners are going to be mad and maybe there is a class action suit brought forth. What I am saying to you, its not worth your time or energy seeking your own legal advice. Unless you have a friend that does this type of attorney work, its going to cost you at least $150 to talk about the possibility of a case. And if he tells you yes, you have a case, its not going...
Matterport Gallery anyone? realtymedia 8 7 yearsCliftonrowe (1): Hi Jason, here is one we did in France. You may wish to get into a local Nandos and do 2 scans as a demo to the manager but then use if for your pitch with your client. Hope it helps. Kind Regards Manny
how to improve Matterport Space 3D view? DmitriyReev 7 7 yearskellysuesharp (31): There was a guy in the user forum from Italy that did the same thing with matter tags and tables for bookings
How to scan a +16,000 sq ft house MarcelloM 8 7 yearsMarcelloM (82): Thank you all for the useful contributions!
Matterport dollhouse: How to remove? BobbyG 3 7 yearsBobbyG (50): Thank you very much. Appreciate the advice. Bobby
Bluetooth problems walk360 6 7 yearsDanSmigrod (30225): @walk360 ✓ Emergency Check List: Matterport Capture App Please let us know how you solve the puzzle. Good luck, Dan
You can Opt-Out of Distribution Metroplex360 7 7 yearsfrstbubble (639): Still not available to the masses?!?
tour on website effect ticket sales? PHILG 5 7 yearsals528 (13): In Washington DC Smithsonian Museums are free of charge.
is this pricing ridiculous ? TierOneVentures 15 7 yearsViewing (589): Interesting points. Let's see how it plays out over the coming months and years. It seems the vast majority want to go solo when it comes to pricing and I respect that. I'm an idealist though and want every 3D pro to succeed. It's still early enough to set benchmarks and there's no precedent so in my simple mind I figure, why not? Many will disagree though and I don't think I've ever had a positive response to the idea of agreeing on minimum...
My last scan looked so bad I am suspicous grmngrl Jump to first page35Jump to last page 7 yearsgrmngrl (942): @Marcel thank you for the examples. It is a big difference. I do agree that I would like to have more control over the brightness and other settings.
Matterport subscription VS CAPTURED3D IN AU Sabrina 4 7 yearsSabrina (7): thanks @davemckean and @benholmes. So is it correct that you also need to purchase the matterport account. could get very expensive if you need the both.
Floor Plans samgaetz 8 7 yearsPauluploadabode (28): I can highly reccomend Robin and his team. A top class service at a very reasonable price.
MyGearVault - Inventory your gear - Free VTLV 5 7 yearsfrstbubble (639): @VTLV Thanks for the info. I might look into it for the interim. I am anxiously awaiting the release of the GearEye. GearEye Anything that is automatic is much better for me. Just hope it works as shown!
Database of VR tours with password? CKC 7 7 yearskellysuesharp (31): Also if you are interested in providing tours for educational purposes, there is a non-profit organization called . They collect Matterport tours to use for education (many kids are in rural areas or on different continents!). We are providing a tour we just completed of a historical home in Texas. I suppose that means you get a tax credit for your donation.... right? Kelly
Matterport Space of a Car dealership? Briski2208 7 7 yearsmori (809):
Courtyard by Marriott scan DFWVT 12 7 yearsDFWVT (31): @Queen_City_3D @Marcel This is very helpful information. I can certainly say I got tired of scanning! I can see where you would get tired of virtually moving.
Our first paid tour fotoguy 9 7 yearsfotoguy (835): @tocha, I found on my Iphone that I did get stuck in the hallway but on my laptop I don't. Not sure why that is unless it's a sizing issue. I will look into doing the mesh to fix the problem.
Is anyone using a joystick for navigation? VTLV 5 7 yearsTosolini (4209): @vtlv the video of the Xbox controller and the infinity wall is at regular speed, no particular editing. Just captured out from the iPhone
Single Property Website templates for MP JAX1979 20 7 yearssrennick (361): I just want to echo what others are saying about the awesomeness of having WP3D Models. No ongoing costs associated with it and great technical support. Go to the website to check out the samples and then sign up through a We Get Around subscription which is also awesome. So many benefits and great tools for supporting a Matterport based business. clickable text
Best Tripod for Matterport? JAX1979 7 7 yearsTrustedPhotoDC (1108): @JAX1979 for a number of reasons, you really want the carbon version of any tripod you purchase.
My First Paying Scan Richierichks Jump to first page34Jump to last page 7 yearsJonJ (1760): @justinv, I went to the facebook page, but didn't see your name. I just went back and clicked through to your animated logos. I like what you did for the last logo animation. There was a lot more movement and interest since you had to wait for all of the elements to come together before you get the full presentation. For the website, I offer photo editing services as well as virtual staging, virtual twilight, options for virtual staging a...
Where is the 360º View Twilight Outside? fotoguy 13 7 yearsfotoguy (835): We have used the iPad several times in workshop mode but it's not working today. Launched on laptop and it was there. Thank you for all your help everybody.
Large Specialty Hotel DouglasMeyers 8 7 yearsJonJ (1760): Would something like this work for your project?
No internet connection and "unplug camera" KentoBlanco 3 7 yearsDanSmigrod (30225): Emergency Checklist- Camera Dan
Need Quotes for Book GLARI_International 1 7 yearsGLARI_International (33): I am looking for a couple of quotes to use in a book that I am writing. I wold like to include some quotes on how the adoption pioneers here feel about the adoption curve, where you feel the trends are heading, and how it has changed you business model. All quotes will be properly sourced, so you will become famous to the dozens and dozens that will read it. :) If you have time for a quick chat, please [Private Message me]. Thanks!
Which is the best Camera??? fragache 6 7 yearsMetroplex360 (9436): The iGuide by Planitar excels in providing a panoramic tour with a map overlay that can be produced in very little time on-site. For businesses that are scaling and serving many Realtors who want a more affordable option, you can be very successful by choosing iGuide over Matterport. If you want a 3D Tour that requires about an hour on-site per 1500 SQFT (my average), then Matterport is your only option for a 3D tour with a floorplan and...
Sell Tour from previous listing to new agent 3SixtyNow 8 7 yearsDroneGirl (16): I am a RE photographer as well as MP provider. Like photography, the Matterport providers (as well as MP) own the copyright. You have every right to sell any tour to another agent. We do it all the time with RE photos. In over 10 years as a high end photographer I have only had one agent request I not re-sell listing images for one particular property. I sell the images for the exact amount I charged the original agent. My clients know...
First virtual tour fotoguy 8 7 yearsfotoguy (835): Yes, the first photo was from a 360. What height is a good height? We were thinking we had to keep it a consistent height throughout the house in order for everything to align.
uploading to Matterport for the first time fotoguy 7 7 yearsDanSmigrod (30225): @fotoguy TY for joining as a Standard Member. I will follow-up with an email ... Dan
Trimming a Matterport Space Advice? fotoguy 5 7 yearsMetroplex360 (9436): Official statement from a Matterport Rep: "The window tool will create a false plane where that is drawn. That plane will be textured with an image from a camera position facing the plane. There will be a trim line 40cm behind the window line." "That 40cm leaves a gap, which is why it's important to mark windows and mirrors wider than the window or mirror actually is. (Mark partway or entirely along the wall to prevent a...
Google keywords for Matterport Service Biz Briski2208 3 7 yearsnat_vanveen (598): oops I mean Cumbria
3D-VR-360 Photographers>Sample Forms Library DanSmigrod 1 7 yearsDanSmigrod (30225): The We Get Around Sample Forms Library is free for We Get Around Network Forum Members. Simply contribute at least one of your business forms – any language – to the Sample Forms Library. We Get Around Sample Forms Library Includes ... ✓ Agreement Between Photographer and Client ✓ Agreement Between Photographer and Client (Event) ✓ Invoices ✓ Job Check List ✓ Licensing Agreement ✓ Marekting Plan ✓...
Desmond DLEV-1 Leveler-Manfrotto MT190XPRO4 DanSmigrod 12 7 yearsMetroplex360 (9436): I recently purchased a DESMON DLEV-1 and have had the SAME problems. I've found that it's necessary to have the top washers tightened to not get this. Problem is, with the DLEV-1 tight, it loses flexibility and kind of defeats the whole purpose. I have been meaning to start a thread about this little accessory to get some feedback as I have been racking my brain trying to figure out how to take advantage of it. Many people swear by...
Free website builder RichardByers 13 7 yearsrpetersn (2010): Hi all, Ross here from WP3D Models...jumping in to assist if anyone has any specific WordPress hosting questions/etc. One important thing to note re: using WordPress is that you'll almost certainly want to be using WordPress.ORG vs WordPress.COM. The "ORG" flavor is used by each/every hosting company mentioned in this thread (and many more) and allows for the installation of 3rd party plugins (like WP3D Models!). This is very...
Add Sales Tax to Still Image Pricing? JohnLoser 9 7 yearsChemistrydoc (1848): Another way around the tax would be to not charge for the photos themselves, but charge only for the delivery... but again, I'm not a tax professional.
360 View Embed in Mattertag VirtualVisit 10 7 yearscraigsauer (1075): Darn it! Just realized that Matterport had already provided this functionality! I needed it to try to cover up a stupid mistake I made on a different tour. I somehow missed a scan point at the bottom of the stairs so you can't get upstairs with the normal navigation. So while I wait for the opportunity to...
Samsung Phone for Gear VR AndrewWilliam23 7 7 yearsTrustedPhotoDC (1108): @andrewwilliams23 checkout this early demo with ARKit and a model room.
Licensing Agreement for every listing? 3SixtyNow 2 7 yearshometakes (1134): No, not at all. It will annoy them if you kept on presenting them with that. Just do a blanket one to cover all tours you do for them.
Commercial Licensing Agreement 3SixtyNow 4 7 yearsnat_vanveen (598): @3SixtyNow in what context do you need it? I might be able to help
Using a VT link on a Classic Cars site 3SevensStudio 6 7 yearsGlennTremain (2735): You need to make a video of it in order to upload to video sites. Then put a url reference to the actual scan for them to use themselves. you can use camtasia or search threads here for people that will do it for you
Challenging task from Client - Help needed! DmitriyReev 2 7 yearsDmitriyReev (40): Dear friends, colleagues, nobody can help? and share with their experience?..I'd appreciate a lot your help! Please:)) kind rgds, Dmitriy
100% Matterport Income? tocha 6 7 yearsDanSmigrod (30225): WGAN-TV Training Academy Video: We Get Around Going "All In" ... Free to Watch by We Get Around Network Forum Members Hi All, Earlier today (27 June 2017), I spoke with a newbie Matterport Service Provider that went "all in" ... He also recently joined the We Get Around Network as a Standard Member. 1. He quit his day job (unrelated to real estate / unrelated to spaces that can be scanned) 2. Bought a Matterport...
Customer NOT Happy AT ALL With Tour. 3dVuz 17 7 years3dVuz (489): Thank you to all who replied.. (Steve we gotta get lunch sometime!) Here is the link to the Christies shoot that she asked to see:
Share 360 scans with multiple Showcases? cswartz 8 7 years3SixtyNow (484): Yes, the links are turned off for the MLS. So, I had to add them to the highlight reel as well. It was really easy to use.
2D to 3D Floor Plans 3DOgraphy 13 7 yearsPetraSoderling (752): @mp2fp That's pretty cool! Thanks for sharing.
Need a wall removed in Kitchen Photos 3SixtyNow 14 7 yearsnat_vanveen (598): @JonJ once again, super work Jono!! :D
Upgrade or not? What would you do? tocha 11 7 yearsQueen_City_3D (3141): We've also ordered the new camera and plan to keep our existing as a back up and to scan 2 different properties at same time if required by hiring some help. Ideally we want to use the PRO2 as much as possible to give clients the better imagery when we're able, but in a pinch we still think the PRO1 will be okay. @tocha If you plan to continue down this path I'd say order the PRO2, and as you aren't currently doing enough to warrant having to...
Looking for few great drone photo forums. AndrewWilliam23 7 7 yearsFlightMedia (77): @AndrewWilliam23 Not sure if these help. Laurence does a good group for phantoms clickable text He also does a good online training video series the facebook group is linked to training side, teaches you lots of interesting techniques. Lynh Phan has a big group with loads of information. clickable text Another for the phantom group again a big one is clickable text 107 Commercial sUAS business - clickable text If you...
Audio guide playing in Matterport VR? tomasdunbar 2 7 yearstomasdunbar (88): I guess there is no solution then!
AirBNB & VRBO srennick 4 7 yearsChemistrydoc (1848): Unfortunately, no. I've been doing single page web listings for VRBO folks. They used to allow some modest number of external links. As of a month ago, these too have been removed. I've been offering to make little walkthrough videos from their tours and uploading these as YouTube videos. That's about all that can be done, sadly, because VRBO is HUGE here.
If you can't beat them, Join them! hometakes 13 7 years3dVuz (489): Mazel Tov To Us All!
Contacted by other company for scans 3SixtyNow 11 7 yearsExpertise (1180): We own a busy RE photo company. We have subcontracted out Matterport to a local guy for the past few months. We received a 20% discount, which was OK, but not great IMO. I think he was being a little greedy and shortsighted. I really wanted 30% or 35%. So... We have a new Matterport camera on order now. If he had given me 35% off we probably would have continued subcontracting.
VR error on iPhone grmngrl 1 7 yearsgrmngrl (942): I get an error when trying to use the VR link. It says model is not available. I have VR enabled. Anybody else having that issue before. I wonder if it is the model itself or the iPhone and the app.
Interactive 3D Showcase including multimedia tocha 5 7 yearsMetroplex360 (9436): Hi All, I'd like to share some clarity on this. VR Listing (, a Canadian MSP, had an amazing opportunity to scan the Krispy Kreme sets used in the Power Rangers movie. After seeing MatterPlus, an experimental events-based platform for Matterport that I created, they discovered that they could embed videos and photos into the tour. They presented a full proof-of-concept to Krispy Kreme and Lion's Gate -- who loved...
Recovering deleted Matterport models? immersivetours 14 7 yearsOlivius (91): Hi All, What you are saying @DanSmigrod seem to be confirmed here listen as 36m40s ;) Webinar video Think it's one of the best info for the current pro camera users in the webinar ;) Olivier
Anyone using CRM? TourMySpace 6 7 yearsDanSmigrod (30225): @TourMySpace Zapier Blog (7 June 2017) The 16 Best Free CRM Apps Dan
Effect of Camera Height Richierichks 15 7 yearscraigsauer (1075): I'm just finding this thread as I'm searching for threads about verticals. I'm hoping to get some opinion from Matterport with regards to this issue now that they are really marketing the new camera as providing sufficiently high quality captures to use for real estate marketing stills. I'm pretty unconvinced, primarily because of the issue of the verticals in the Matterport images. Whenever I capture images (primarily for Guided Tours) I...
MSP Business Closing Considerations TruView 10 7 yearsTruView (25): That's great advice. Thanks for sharing.
Highlight Reel: snapshots pan left or right? BVarner 3 7 years3dinsights (40): Ive had this same issue and like Queen, i just disable it. Here is what MP has to say. While a Guided Tour is playing, you will notice a gentle pan when viewing each Highlight. The direction of this pan is determined by the preceding transition, and follows the same viewport movement. For example, if the viewport turns to the right when moving from Highlight A to Highlight B, the pan will continue moving to the right. You can use this to...
Mixing Point Clouds & Desing Spaces into One Ramblinman 18 7 yearsRamblinman (46): Any of you come up with anything yet
Mattertags Desktop vs iOS:2 different models valen_felipe 3 7 yearsJamie (2013): Clear the cache
Drone Photography Help srennick 10 7 yearsHelen (769): @srennick Why would he even need the images that large? Does he know or is he just pulling numbers out of the air? They do not need to be that big for brochures and certainly not for the web.
" How do I fit in? " PedroAvilez 1 7 yearsPedroAvilez (145): I apologize to all forum members about my poor english command but I believe that what matters is the content not the command in this issue (Thank you Dan]. Dan, you are doing a wonderful job when sharing with all the forum members your know how and "intelligence". The 360 and 360-3d market is growing. VR will become a important new market and I think VR is not limited to headset contents. AR (augmented reality) will benefit...
Does anyone use WalkInto? Property3dNZ 13 7 yearsProperty3dNZ (617): Thanks for your help @justinv I do appreciate it!
Realtor can't link tour to listing sites. 3SixtyNow 12 7 years3SixtyNow (484): Thank you @LewisBishop! I have advised my client and hopefully they won't have any more issues. Thank you everyone for your help!
Preschool Marketing Dept. Concerns 3SixtyNow 3 7 yearsOpenHouseOptics (208): Statistics show that people go where they are familiar - if anything, them seeing it online will encourage a site visit AND increase enrollment because parents feel like they KNOW the environment. It's based on the same psychology we use when teaching fire safety or mass panic situations, look for the exits that are OPPOSITE of where you came in because people will go the way they are most familiar.
Scheduling software Radie842 5 7 yearsRadie842 (254): I will check it out. Networker
Giraffe 360 camera - Matterport threat? tomasdunbar 15 7 yearsPauluploadabode (28): To be fair to @MikusOpelts his product is great and I was very impressed by his pitch for investment at London Proptech. The quality of image is much better than matterport but it still felt more 360 than 3d. I can see it working for traditional estate agents in the uk who charge £3-5000 per property so won't mind paying £99 processing, but for smaller independents it won't work. My understanding is to get the camera for free you need to be...
6 Seconds 2 More Profit & Meet Realtor needs GeorgeK 3 7 yearsBycha (52): I agree, I would be willing to pay for it.
HDR BackUp Q Outside Matterport Services VTLV 3 7 yearsHarlanHambright (2115): 1. It is redundant to shoot RAW for HDR. Except for tweaking color temp, the HDR process is giving you as much dynamic range that RAW will, so shooting in-camera JPEG will alleviate a lot of storage issues. And you can color correct a jpeg just as easily. 2. After you have processed your HDR files, you can delete the original camera files. I have only on a few occasions re-processed old camera files and that was because early HDR was pretty...
How to sell in a hot market? TourMySpace 6 7 yearsron0987 (2981): @TourMySpace I can totally relate with your issue. In our area we have the same problem, the last three homes I did 750-1.25 Million homes have sold while I was doing the scans. Each receiving multiple offers and the last which was the most expensive had three offers while I was there and contracted out at 1.35 million the next day. The brokers office is a large office with over 100 agents which has their own Matterport camera that nobody...
17000 sq ft resort Wonderdawg 14 7 years3SixtyNow (484): Oh, @Metroplex360, I wish it was mine! A guy named Nico De Frenne shared it on the Facebook Matterport Usergroup.
Google Chrome issues with MP pixelray 3 7 yearsRadie842 (254): Open Google Chrome. In the address bar, type chrome://flags/, and press Enter. Scroll to Disable WebGL - Enabling this option prevents web applications from accessing the WebGL API, and click Enable: Click Relaunch Now
Vr Video Android App suggestion alirizacil 1 7 yearsalirizacil (162): Hi, Does anyone know any mobile vr video program that compatible with bluetooth remote controller, which allows you to play-pause the 360 degree VR video with the bluetooth remote controller? Thanks...
Matterport Camera Warranty & Renewal tomasdunbar 5 7 yearstomasdunbar (88): Yes same thing happened to me. Loose legs seems to be the thing to watch out for. I will just be careful and hope for the best!
What's up with Google Street view App? LetMe3D 2 7 yearsMetroplex360 (9436): @LetMe3D Street View is more compelling to some ppl than Matterport b/c it integrates with Google. Matterport, however, is a superior experience for all of the reasons you've mentioned. What system did you post your Street View tour with? If you did it recently, I believe you can import it with and edit it. I've posted tour with the Street View App and had to remove them all and rebuild them as it did a terrible job.
Clicking and dragging dollhouse view? pixelray 6 7 yearsCarlosFHdz (605): They flipped the right and left mouse button, the right used to drag, while left rotated, now it's the opposite. I think it's more consumer friendly this way.
Stray Floating Scan Point Icon in pano View ArtisticConcepts 8 7 yearsArtisticConcepts (681): We will wipe your memories and it will all be forgotten. Just look at this pen...
Is workshop working? (9 pm ET Wed 3 May 17) samgaetz 6 7 yearskaybaum (88): I'm having the same problem. I scanned a condo this morning, got the model back from Matterport this afternoon, but there is no Workshop button. I have no way to launch Workshop. I have shut down my computer. I have tried browsers other than safari. Any help would be appreciated.
How do you scan foyer and a unit 3 floors up Mmerlin14 4 7 yearsMmerlin14 (16): Thanks to al that replied to my question. Very helpful :) Regards Vic
Custom VR pricing matthew 8 7 yearsmatthew (25): Maybe @DanSmigrod can enlighten into this? Thanks in advance :)
VRBO not allowing external links? PhotoJoe 16 7 yearsPhotoJoe (13): VRBO is not allowing any logos or branding on the videos. They are calling them links.
Snapshots from Matterport Helen 3 7 yearsIntegratedman (620): We have noticed the same issue...
Issues with walls disappearing samgaetz 17 7 yearspixelray (1041): I have multiple jobs coming up...has this been solved yet?? And if not, I'm still unsure what to do in regards to trimming and windows. No trim lines? No window markings??? Anyone simply tried that yet?? EVERYONE should get a free month worth of service for this at a MINIMUM.
How much for hosting 300+ Matterport Spaces? DanSmigrod 5 7 yearsPHILG (79): How many do your largest clients have?
Virtual Tour Suggestions? pixelray 8 7 yearsVTLV (2885): Check out Kizoa. I believe you can make a one time Slideshow there for free. Place it in a landing page on your website with the agent info and add a contact form. Kizoa Slideshow Maker Their lifetime prices aren't bad if you wanna pick up some more photo shoots with slide shows when Matterport calls aren't coming in to offer a BS "virtual" tour along the lines of Tourbuzz, TourFactory and Virtuance.
Mattertag problem 3SevensStudio 3 7 years3SevensStudio (67): Does anyone know if there will be a fix to this as they use to work and now I see even past virtuals I did their tags are now not working on FB and they use to.
Help!! Why is this wall not showing up??? pixelray 9 7 yearsMetroplex360 (9436): @pixelray Try it, upload, see what happens. I believe the mirror tool usually gets rid of the unwanted data... correctly marking mirrors and windows should eliminate most unwanted data ...
iPad Air 2 64Gb for Matterport Richierichks 8 7 yearsJuMP (2031): @grmngrl Glad to hear your success! I am not 100% guaranty my way can work on other's ipad. So I suggest every one use old way to backup before try my way.
Can you view 360 degree scans in VR? tomasdunbar 5 7 yearstomasdunbar (88): @OpenHouseOptics I have worked with a provider who creates apps for museums and they are adding the virtual reality services that I provide as an add on because they don't want to buy a Matterport camera themselves. I have done two whiskey museums so far. @craigsauer @nat_vanveen sorry I don't think I was clear. I will be using Matterport outdoors in a theme park for example. So I will only be using the 360 photos option and creating a 360...
Targeted email/flyer for Car Dealerships? immersivetours 11 7 yearsPHILG (79): @VisualKusuma That's awesome - the ony thing that could make it better is it on your Highlights reel - you label the car model - easier navigation. Great job
What can I do? grmngrl 3 7 yearsJuMP (2031): @grmngrl I found a simple way that you can try. But I suggest you back up your ipad to iCloud first (like people always do) before you try my way. After you make sure my way is working on your ipad and then you can use it next time without backup to iCloud first. I am using win8.1 with iTunes Connect your ipad to your PC, open iTunes, and click (1/2) at above screen shoot. You can see...
How to copy model before deleting scans 3SixtyNow 4 7 yearsnat_vanveen (598): @Metroplex360 Thanks, I was wondering too! :)
Your space in Matterport's gallery Lizzg 2 7 yearsDanSmigrod (30225): @Lizzg Did you know that as a Member of the We Get Around Network Forum, you can upload -- FREE -- 10 of your Matterport Spaces 3D Tours instantly to the We Get Around Network Gallery Map? (Basic, Standard and Premium Members can upload more ... :cool: ) Plus, we link back to your website :cool: Simply click on the...
Getting more out of your Mattertags Alticon 6 7 yearsRPOceanic (215): Very elegant solution.
Big color differance alirizacil 3 7 yearsjustinv (1044): @alirizacil Did you use the preview button to look at it before you left the dealership? If you go back, do a scan and preview it. I have seen color shifts before but not that far off.
Matterport Sign Riders foxwrth13 3 7 yearsfoxwrth13 (181): looks good thanks. I guess its a coin toss between getting the lead from the text and getting them to look at the tour url and contact the agent on their own
3D Showcase vs Direct Sunlight Conditions matthew 6 7 yearsJonJ (1760): I agree with Douglas with regards to how this scan is possible. By my estimation, the camera is set to a height of only 3 ft 6 inches. The scan positions are also very close together. The third thing that makes this possible is the fact that all of the surfaces available are solid. This allows for sufficient structures to allow for correlation of scan points. Also important to note is the fact that the dollhouse view is very incomplete....
Matterport survey pixelray 7 7 yearsMetroplex360 (9436): @pixelray It's mind baffling.
anyone use PocketWizards 4 still photos? Showcas3D 9 7 yearsDonW (1): Hi Jake... Ive used PWs (TT1 and TT5s)on Nikon ever since they came out on a daily basis shooting Real Estate and they have never let me down
Matterport Explosion Proof? 💥 ArtisticConcepts 11 7 yearsArtisticConcepts (681): @DanSmigrod, 👍🏽 gotcha.
Matterport for JMEPhotos 7 7 yearsrpetersn (2010): Hi @PHILG...Correct, I don't believe VRBO will allow you to add any links to the general property description area. Instead, they offer this "external link" option that has to be approved by someone there at VRBO. Once approved, these links are then buried (in my opinion) way down the page. The ideal solution would be as you describe....adding a link near the beginning of the text used to describe a property. If I've missed... - New interface... working? ArchimedStudio 6 7 yearsMetroplex360 (9436): MP2SQFT uses data that Matterport generated from the patched OBJ that is seen in showcase. The patched OBJ is the OBJ generated by the tour with areas that were missing data 'filled in'. JuMP uses the downloadable OBJ file without the patched data. That's why there's a discrepancy. I'm fairly confident that both JuMP and Matterport are calculating SQFT based on surface area of the OBJ files. If JuMP were to intercept the OBJ file used by...
First major space 43,000 sf DFWVT 12 7 years3SixtyNow (484): Very nice!! I was going to contact some of the local churches around my area. I was afraid they may be to big. Thanks for proving me wrong @DFWVT!!
Download Models? samgaetz 5 7 yearsfrstbubble (639): The only way I know of is either through HDMI or streaming from computer with the model on internet or iPad airplay or HDMI to TV.
3D Renderings from FloorPlans srennick 5 7 yearsArchimedStudio (708): Hello, You can easily export to .dwg or .dxf from Softplan. It should not be a hard task on their side. Keep me posted ;) Matt
Virtual tour experience and effectiveness Davimmo 4 7 yearsJC3DCX (823): One realtor use my services to enable him to get sole mandate listings, as well as bigger exposure to his high-end listings
big project with challenging light grmngrl 2 7 yearslisahinson (785): @grmngrl I had the same in a museum with bright lights in a dark environment. Nice job though! Hey, one thing I noticed is that when you are in front of the concession area... if you click you go through the wall into the theater.. maybe putting a window marking there would keep that from happening. I'll follow this thread though because I did have a similar experience. KUDOS on the theater though!
InsideMaps vs Matterport Mario 20 7 yearsDanSmigrod (30225): @dorlando My impression is that all Spaces, including homes, can now be published to Google Street View. That's why I imagine that Matterport will enable easy, fast and ($$$) to publish to Google Map. And, that we will see Google acquire Matterport. 😎 The first, big step forward will be Matterport making their API public. Dan
Large Protective Case Suggestion? pixelray 9 7 yearsPeterMcCready (232): And much easier on the case, I once stuffed a 1520 with so much kit that the handle assembly actually started to warp--the one and only time I ever had to take Pelican up on their famous lifetime guarantee!
Samsung Gear 360 srennick 3 7 yearsnat_vanveen (598): @srennick @Property3dNZ Hi ladies, I'm using the Ricoh Theta S after reviewing both and watching several YouTube vid reviews, and I'm really happy with the ease of use and quality. :)
Slow scanning all of a sudden pixelray 9 7 yearspixelray (1041): Ah ha - that must be it. It's a brand new home so I'm guessing this place is full of them.
first scan feedback please bonfire21 4 7 yearsbonfire21 (16): @JuMP thanks! @lisahinson I did notice that! Thank you for the feedback!
realtor negative comments about Matterport ArchimedStudio 9 7 yearsjustinv (1044): I would ask him how many people does he show the home he has listed? I thought that was the reason why everyone wants to be selling agents and not buyers agents. They want to stick a sign in the yard and wait for it to sell? In my area, most don't even want to do open houses. I had an old man tell me about the same line. I would rather show it myself than have everyone looking at it online. I asked him if he puts pictures up or just a front...
Matterport dollhouse Resolution difference LeventeSolczi 3 7 yearsJuMP (2031): @meligen Matterport prepared two sets of texture for their dollhouse show. One 3D model in dollhouse required some pieces of texture depend on the size and complex of the area. Matterport APP is always using the full resolution texture (2048 x 2048). For browser showcase it will load full resolution textures by default on PC. If you are using mobile browser (limited to the frame rate performance) it will load full resolution texture by...
Should Real Estate Agents Buy a Matterport? DanSmigrod 10 7 yearsDanSmigrod (30225): Hi All, Here's my take on the original question. There are two kinds of real estate agents that buy a Matterport Cameras: 1. Real Estate Agents that are photographers (or their spouse is a photographer) – they want to shoot their own listings and offer Matterport as a side business. (Many, many members of the Forum) 2. Real Estate Agents that are not photographers and just need to shoot x listings to justify the expense. For category 1,...
synciOS - Anyone Using This App For Backups? Gransky 10 7 yearsfrstbubble (639): I copy the entire contents of the Matterport folder to a backup hard drive after I come back from a day of scanning. I only have the scans I did that day on in the backup. I just move everything to the hard drive. When I start the capture app again it makes all new files database and folder system. Then if I want to work on a model from a previous scan I just drag that dataset back to the iPad. I have multiple iPads and can work on a model on...
Making Matterport Spaces go "Viral", how to? GoneCoastalSC 10 7 yearsfrstbubble (639): @DanSmigrod this would be a good addition to the forms library! @nat_vanveen thanks for the post!
iCloud Backup Question Gransky 6 7 yearsDanSmigrod (30225): Hi All, Please continue this discussion here ... ✓ How to Backup Your Matterport Spaces 3D Tours that are on Your iPad Best, Dan
Anyone doing business in the A/C/E market? Richierichks 9 7 yearsRPOceanic (215): Dan, By chance do you/We Get Around still do conversions of MP .obj files to .skp?
Success or Failure of MSP Startups Recently? Richierichks 5 7 yearsmcatino (118): @Richierichks we all know the possibilities. We all have the same ideas. Good luck dive in, this is a great community of support and help the people here are great. FYI do some more research that's all, you'll be fine.
3D Printing of Matterport Models pixelray 3 7 yearsJuMP (2031): @pixelray We have some experience on 3D print, our printer is full color 3D printer ProJet660Pro from 3D system. The task to 3D print OBJ file of Matterport is very difficult. 1. Because unlike Google street view is the outside of a building, Matterport's OBJ file is the inside face of the building. All texture is looking from inside. 2. The Matterport OBJ file is only the face for computer show it doesn't have volume. Mesh without...
Scan Issues TourMySpace 6 7 yearspixelray (1041): everything else looks good to me
Smirnoff House of XVIII, Moscow DmitriyReev 5 7 yearsNigris (43): Great job, Dmitriy, I love it! :-) Sandro
Photo editing labor time. VTLV 12 7 yearsVTLV (2885): So it's been 2 months since I first put up this post asking if anyone has contracted with these slide show companies to offer "Virtual Tours". Is it safe to say, nobody here is contracted with companies like Virtuance and TourFactory here to sell other photo slide show options? Real estate agents in my area tend to either shoot their own photos relying on the free slideshow from Property Panorama a free offering from the...
Pricing advice. 3SixtyNow 19 7 yearsBobbyG (50): Anyone have an opinion on NYC prices? 300 for a studio? 400 for 1 bedroom. Nice first scan 3sixtyNow. Penthouse - my First scan
Lighting equipment 1stImpression3D 4 7 yearsmcatino (118): Good luck. There are several different things I would do for still work, change bulbs to higher output would be one idea but $$$
Mattertag Question Helen 4 7 yearsgrmngrl (942): @Helen I don't think there is a limit.
Should I purchase an iris360 forStreet View? grmngrl 4 7 yearsmcatino (118): thanks @jfantin for the insight.
Luxury Fitness Club Network - what to reply DmitriyReev 6 7 yearsDmitriyReev (40): Dear friends, any other ideas/advices please? Thank you in advance! Dmitriy
possible to get measurements from scans BenHolmes 3 7 yearsBenHolmes (31): Thanks for your help Dan
Matterport Facebook Ad 3SixtyNow 7 7 years3SixtyNow (484): They are more about selling the cameras than actually helping us create more demand. Every add I see is about buying the camera. Which I don't blame them, that is why they are in business. I just wish the would have adds that advertise finding a service provider as well.
Cats pjeffery 14 7 yearsChris_iGuide (337): This should balance things out. The internet needs more cats.
I feel they are missing the boat LetMe3D 5 7 yearsVTLV (2885): @Invelop LOL. I can't stop laughing. Thank you, I needed that tonight.
How to start a Matterport Business? fragache 5 7 yearsfragache (13): thanks, I would follow your advice.Regards,
10,000+ SF multiple buildings DFWVT 3 7 yearsDFWVT (31): @Queen_City_3D thank you for the tip!
its not you its amazon GlennTremain 7 7 yearsGrant (63): Everything is up again.
Pro struggling to get started>Your thoughts? DanSmigrod 16 7 yearsjustinv (1044): @DanSmigrod First my hats off to you for taking the time to make sure this MSP makes it. 1.See if you can tell us what area they are in? Maybe someone nearby can come in and give hints about that market. 2.What career did they have before? This can help everyone think outside the box for this person. 3.What is their ideal target market? I know how to run Facebook ads and would be willing to help them get that started. If it is real estate,...
Scanned Preschool Advice 3SixtyNow 4 7 years3SixtyNow (484): Thank you so much @Metroplex360 & @craigsauer. I have been soaking in all of the advice on the forum for almost a year now. With the help of a friend who wanted to help me get started, I was able to get my camera. I'm extremely excited to help realtors and business' alike to show what they have to offer. I'm also going to focus on the AEC industry since I have 15 years experience as a Designer & CADD Technician.
Extreme Scanning! Another monster is born!! 3dshowcaseuk 17 7 yearskevshed (106): really impressive scanning kudos..... thanks for sharing the story, its gives us all more confidence in what is, and is not possible ! Best, Kev
Glass walls Ramblinman 3 7 yearsRamblinman (46): @JonJ Thanks
naming Matterport Highlight reel photos BenHolmes 4 7 yearsBenHolmes (31): Thank you Grant works like a treat thats great support cheers mate
Max number of scans in matterport model? technodai 7 7 yearstechnodai (4): Thanks everyone! That's pretty encouraging if people are getting good results way above 200 scans. I wish I had thought to try this earlier as I now have two large scans of individual floors but a better approach would have been to scan one floor, duplicate the scan, continue onto the next as 3dshowcaseuk describes above...maybe I'll continue in that way from now on... Has anyone ever successfully joined two scans before? I would assume...
Mattertags Options & 3D Objects manipulation matthew 7 7 yearsaerialpixels (457): @matthew @metroplex360 i was thinking more like metroplex360 was saying there is always a chance that since this is a 3rd party feature, it can be disabled by matterport at anytime? hence it isnt something we would want a client to expect it is a fully functioning feature? correct me if i am wrong. love matterplus, but havent been pushing it to clients for that reason above.
Matterport in the UK - 2017 GarethB 14 7 yearsGarethB (19): Well said! :-)
Smoothly rotating 360, what am I missing? aristepp 2 7 yearsDouglasMeyers (1282): Here is a little trick I found... When I start a scan I know the camera goes clock wise so I know that the spin will start pretty much where I started it at the location. I have noticed when you use walk thru and the pictures are in use when it goes to the next scan it starts where I started it, sooo don't start it on a wall or what not and point the starting position where you think it will look best at the start. Good Luck...
Best Camera Height? Helen 5 7 yearsaristepp (58): I agree completely. I started shooting at the recommended 60 inches and I found that I shot a lot of ceiling space and that it was so high that my photos were oddly lobbed off at the bottom. 60 inches is just too high. 4.5 to 5 is right. No matter how high the ceiling is, you don't want lobbed off images and I sell a lot of packages, image and walk through.
First Full Matterport Model: Comments? Senojev 4 7 yearsMetroplex360 (9436): @Senojev - You can probably get away with disabling the scan in the upstairs bathroom that shows the camera reflected in the mirror and shower door as you have a perfect scan right beyond it that will still allow full navigation. In the Master Bathroom, you may want to disable the scan that reflects the Matterport Camera too ... would you have been able to have scanned that one just a tad bit over so that the camera wouldn't've been caught in...
Hiring-pay flat rate, percentage, other? Radie842 1 7 yearsRadie842 (254): I am starting to get busy but not busy enough to quit my full time job. Looking to bring in someone part time. Has anybody done this and if so how do you pay. (Flat rate, percentage, etc...)
Controlling Panning for Highlight Reel George_WALKINTOUR 2 7 yearsShowcas3D (146): @aznparkranger did you ever get a response on this? this is what I found on MP's website: Extra: Fine-tune Panning While a Guided Tour is playing, you will notice a gentle pan when viewing each Highlight. The direction of this pan is determined by the preceding transition, and follows the same viewport movement. For example, if the viewport turns to the right when moving from Highlight A to Highlight B, the pan will continue moving to the...
Yellow in Kitchens! WHYYYYYY? Chemistrydoc 7 7 yearsChemistrydoc (1848): Thanks....then probably current, as I've been on a shooting bonanza this last week,
Can you duplicate model in workshop? Queen_City_3D 4 7 yearscraigsauer (1075): Try emailing support. I think they will duplicate a model or two for you. If enough people ask, they will probably get around to adding that feature!
Multiple Questions grmngrl 5 7 yearsgrmngrl (942): @justinv thank you and it works.
Which VR Viewer Artwork do you like best? DanSmigrod Jump to first page34Jump to last page 7 yearsVince_MccrayT (5): Why hasn't the reviewer posted about the upcoming OSVR HDK2? Thats open source VR same capabilities as the Oculus upgradeable unlike the Oculus and evolving quickly with hand gesture etc oh and for much less money. Check the distributors out RazerZone. This should be on the radar of pcmag surely.
Hosting sensitive imagery Briski2208 2 7 yearshometakes (1134): No can do. No other option other than to host with them. Their answer to it is to not scan sensitive stuff in the first place. P.S. You own the rights but can't do anything outside of what they offer.
Recreate Floorplans WindyCityDrones 2 7 yearsdavemckean (52): I use Visio for a simple floor plan program. You can export to .svg or .dwg. It has pre installed furniture etc. Not as detailed as some dedicated programs but a quick learning curve and simple to use.
Virtual Furniture in a Matterport Scan? GLARI_International 5 7 yearsGLARI_International (33): No worries, the confusion was on my side. Your write up was excellent!
Single Property website options DSPhoto 11 7 yearsGransky (103): @ittam123 are you using the veewme platform? I just checked them out. I do like the analytics/tour statistics report. Even though I'm not so hung-up with stats, a bunch of my Realtor clients are.
Syndicating links Radie842 4 7 yearsRadie842 (254): They posted directly with trend MLS I checked with them they don't support syndicating the virtual Tours I also asked them if we created a website if we are allowed to put the wording in but not the physical link and they said no
Adding Parameter (st) Helen 4 7 yearsMetroplex360 (9436): @Helen - It's &guides, not &guide :) s=0&st=1500
Important: Offer Payment Plans Metroplex360 30 7 yearsDSPhoto (112): @jfantin "The most important thing to consider is that you never have to start with a lower price with the intention of increasing the price in the future. It works in the opposite direction." That, right there, is the truest of truths! Except for when I go to the grocery store.
Cold job site with Matterport Camera? Ramblinman 6 7 yearsMarcel (387): Lol we're on the other side of spectrum in Australia. Average temp these past few weeks being 90-100° F. The camera seems to handle it. No problems with scanning so far but omg it's hot... #hotashell #wishitwouldsnow
Is InsideMaps too good to be true? MSD 17 7 yearsHelen (769): @Hunter_InsideMaps Hi Hunter thanks for your reply but when it came to pricing I thought I was comparing pennies to pennies and not apples to apples. As I mentioned I do like your system and wish I could offer it as a cost effective solution to Matterport but that is not possible. Lets brake it down by comparing a modest 11 scans per month on an average 3000sqft homes for a year. With features of schematic floor plan and 3D model. My plan is...
Mono-pod for matterport scanner. Skyview 6 7 yearsRGO (100): Hi....we use a tripod on WHEELS. So a big job, we just push along the mounted MP and tripod. No heavy lifting;) rgo
Matterport Stitching Error George_WALKINTOUR 8 7 yearsProperty3dNZ (617): @aznparkranger Hi There - our second photographer had this happen a couple of weeks ago (in a very important) 3 hour out of Auckland shoot! She assured me that she was checking the tripod etc.... a few days later she did admit that there had been a movement in the camera warning - she kept the scan and carried on (again and again) - then she mentioned that the plate was loose... I would suggest that this is whats happened here! I had never seen...
Model Accessibility Within a Mobile App srennick 2 7 yearsSeekBeak (61): Sure. Their app developer can easily use a web viewer in app, which can display any web page in it.
US tax on Matterport Purchase MichaelHammond 4 7 yearsGarySnyder (2116): You're getting ripped off mate. Even at the full list price of $4500 that comes out to £3591. The camera has been on offer in the States and Canada anywhere from $600 to $1,000 off list price so don't let the UK reseller rip you off. You may be better off buying it through the States and having one of the many companies in the States that receive goods on you behalf and then forward them on to you.
Scan points accessible on other floors. George_WALKINTOUR 3 7 yearsjustinv (1044): @aznparkranger Can you post a link so we can experience it and maybe help you out a little more? I agree with @GarySynder that it is probably the sun. Was the windows/mirrors marked correctly? Have you tried trimming it? Of course, make a copy before you change it too much.
Send Matterport 1099-misc form? Gothru 4 7 yearsHarlanHambright (2115): MP is a corporation, exempt from 1099. i am a corporation, but i get 1099s anyway because nobody knows that. i hate bookkeeping.
Facebook post, no thumbnail 3SixtyNow 5 7 yearsDanSmigrod (30225): @DustinRobinson :cool: Dan
Matterport Tour Not Ready--Day 3 tgdmax 6 7 yearstgdmax (1): JonJ- good idea. When I stop at my first shoot I will upload again--running out the door right now. Thank you again sir! Have a great day!
Wordpress + Matterport Embed Code? DouglasMeyers 12 7 yearsRobinLycka (727): We´ve seen similar issues on clients that are behind citrix solutions, ask them to check it on his mobile device.
Shopping Mall scanning DmitriyReev 1 7 yearsDmitriyReev (40): Hi all, one question to you. Please advise. I have as target one 2-story shopping mall (total area is 6000 m2, around 40x75m building). I'd like to scan public zones (white zones on the attached picture) and outside all around. The total area of "white zones" is 1200 m2 (per 600 m2 per floor). Can I make such scanning and get nice dollhouse view (facade and 2 floors of public zones)? And after that to start making 3d tours for each...
Problems with a Matterport scan grmngrl 8 7 yearsChemistrydoc (1848): Northern Gulf Coast
Can I clone a scan? jmprop 3 7 yearsjmprop (52): Easy enough even for a newbie! Thanks JC3DCX,
Getting Paid After Matterport Scan? mike02h 25 7 yearsmike02h (19): Thank you everyone so much for your replies, I've been away for a bit contemplating all of your advice in regards to this. She and I have agreed that a bill will just be paid in regards to services rendered. I agree that not only is the commission idea complicated but legally, it's becoming a bit too difficult to track down the legalities where I live so I'm happier to just go on the safe side of things. I'm actually working on getting my...
Sent Client WP3D embed...they have questions Queen_City_3D 18 7 yearsrpetersn (2010): Yes...GoDaddy is a fine option, just be sure to select their "Managed WordPress" option, and not their standard Web Hosting. Alternatively, you may want to consider the advantages of using a truly specialized WordPress host, like WPEngine. The price is a bit higher per month but comes with 24/7 Expert WordPress support, automated backups, a staging version (clone) of your site, built-in caching for fast load times, and much more. ...
Scan/Tour needs work RPOceanic 5 7 yearsRPOceanic (215): I re-uploaded the model. Cooking a second time appears to have resolved a great deal. PMed you Steven. I'm ALWAYS open to feedback/looking to learn.
Stained glass windows Sandiemcr 4 7 yearsSandiemcr (56): Thank you This is a Catholic Church and so is covered with stained glass. You can see some coloured light coming in but cannot see items through them. So should they be marked as windows?
Saving Raw Data samgaetz 3 7 yearsMetroplex360 (9436): @samgaetz @GarySnyder is spot on! iExplorer Backup is supported / recommended by Matterport. The free version will work fine for you.
Do I need a Custom MP VR App for this? ArtisticConcepts 5 7 yearsArtisticConcepts (681): Thank you guys! What about mattertags in VR?
Question - Rescanning Chemistrydoc 7 7 yearsChemistrydoc (1848): Thanks for all of your great suggestions. However, 1) I have to remove something that is in about 70% of the shots, and 2) I'm actually paying for the upload. I want to remove all but one scan and start from that point. Today's lighting will be very close. Nothing has moved. Technically, things should work. I was asking purely from a "Matterport rules" point of view, and because I'm basically a cheapskate! I will post the model and...
Refurb / Secondhand Cameras JACKS79 3 7 yearsMetroplex360 (9436): @JACKS79 @LetMe3D While I fully plan on buying a new Matterport Pro camera when it comes out, as inevitably, a new one will arrive, I am very cautious to speculate when one will come out. The current Matterport camera shoots 2K tiles -- much larger than is needed for viewing on mobile. The current Matterport camera, through recent firmware updates has demonstrated that image quality can continue to be improved through software...
Bad quality of dollhouse and floorplan views DmitriyReev 3 7 yearsJamie (2013): That's how it works. Try taking more scans to help clean it up, or alternatively use a 3D rendering company to make a 3D floor plan
Calculating Square footage of Matterport? Radie842 6 7 yearsPieroBortolot (230): Hi Dan, could you send it to me as well? Thank you
Matterport Statistics and Real Estate pixelray 4 7 yearsDanSmigrod (30225): @pixelray Probably shows up on a wish list from 2 years ago from Forum Members. Dan
Option to move between Floors mk4au 3 7 yearsmk4au (58): @DouglasMeyers Thank you for the suggestion. I thought I had already tried that, but tried again this morning with no success. Since the original scan does separate scans by floor, and the model will let you walk up and down the steps, I see no logical reason it doesn't show up. @DanSmigrod - any suggestions?
REAL VISION: Anyone Using It? Gransky Jump to first page34Jump to last page 7 yearsMetroplex360 (9436): Thanks, Alex. I wasn't sure so I did make sure to state that this was my guess. 😁
File Storage and Memory Management SpencerLasky 1 7 yearsSpencerLasky (398): I've jumped in, I did get a dedicated iPad yet with 128 or what ever the max is now so currently I'm working with my 64gig iPad. I've gone through and optimized the space pretty well doing a re-install to wipe out the memory grab of certain apps. My question is can we use something to back up these iPads, save the models because I may want to add to these? And be able to drag them in and out of these app as needed. I think I know the answer -...
Hi! Question regarding floor plans polygon_imagery 6 7 yearspolygon_imagery (1): Ahhh I would have never known to go into my account settings to allow that. Thank you! Also thanks for the links Dan, I'll read through them.
Ugly doll house Radie842 2 7 yearsQueen_City_3D (3141): It needs a few additional scans and some additional trimming. I'd suggest one or 2 more scans in the mechanical/furnace room, even if those scans are later deactivated, and 1 more scan in the upstairs bedroom where the black spot shows on the floor plan view. It looks like that's where the camera was positioned and so it...
Easiest way to replace a scan? lknbigfish 6 7 yearslknbigfish (19): Thanks, I really appreciate the tips.
First Pix 4D model - Not impressed pixelray 20 7 yearsRamblinman (46): I couldn't agree more @pixelray. I'm hoping you took the trial version of the software before purchasing it?! A lot of what we have done in the last year has been trial & error. Thank goodness we have some tech support to help us when we clearly messed things up!
Proceed With Caution: Atome 360 Pano Head Gransky 8 7 yearsGransky (103): @chemistrydoc - Please let me know if you receive anything. I too received a notice that it shipped without a tracking number. It's been well over a month for me and NOTHING!
Matterport for Construction Projects? Ramblinman 11 7 yearsDannyBasting (1171): @Ramblinman I've been rather busy so my response got a bit delayed SOrry fot that. You can read about the application I mentioned earlier over here. It will. That's the only reason I invested in the Matterport camera. They told me the that while in beta, the service will be free. When fully released, they will charge a small fee for this service. I use the data as t is. I took some measurements during my first scans and compared...
How to get the space to open in a new window terrygrant 6 7 yearsUserName (586): Do you want to give users the ability to click an image thumbnail and switch to fullscreen in the current tab? Or open a separate popup window? Or open in fullscreen in a different tab? If so, you can do that with a little code that calls the fullscreen api that works in all modern browser. See it in action by clicking ON the picture that's on this demo page. Click that' page's button only puts you in fullscreen mode without enlarging the...
How to print Matterport Billing Invoices? Cabrahams 4 7 yearsCabrahams (118): This was exactly what I was looking for, thank you! Not sure why the guys at Matterport couldn't direct me there. For some reason not one of those invoices has my company information on them. For all of the forward thinking things they do they certainly miss a lot of the details in other areas.
Transfer Camera through Airport Control matthew 9 7 yearsProperty3dNZ (617): @matthew I travel within NZ all the time and do a Fragile check in with my Vanguard solid case. It contains with both my SLR and the MP camera - I sometimes sign a waiver but that's it and I have never had an issue.
Skylight advise Helen 10 7 yearsProperty3dNZ (617): Hi @Helen I discussed this very issue with MP about a year and a half ago. They called it "space junk" and told me it was something they were working on.... since then I have heard nothing else about it so i guess it been put on the back burner! In my experience I haven't been able to get rid of floating windows above and I've tried a whole bunch of different things! Thanks Marcia
Reopening Matterport Space & VR Core Networker 5 7 yearsNetworker (157): @Helen. Thanks for the heads up. Once you pointed me in the right direction-I explored it. The answer is yes. Each scan point becomes a VR scan point and you can leave it or hide it. Thanks for the pointer!
Scan multi-level without stairs? PhotoJoe 7 7 yearsJonJ (1760): If you scan the stairs to connect the floors, will the model turn out correctly if you trim them off before uploading? Just curious. I have never had to do this before, but you never know...
Matterport Unique Project: 30,000sf to CAD? Acomeau15 6 7 yearsAcomeau15 (52): @JC3DCX Awesome thank you!
Creating Facades davemckean 2 7 yearsRobinLycka (727): Unless you already know the software it´s quite time-consuming to learn. Revit would probably be the best option as far as software goes. If you´d like to outsource the work, PM me and I`ll set you up with my outsourcing team in Asia. They specialise in CAD, CGI and 3D visualisations.
Matterport Workshop: Could Not Re-Publish Helen 8 7 yearsJamie (2013): Just for your own knowledge you should reupload and try the chanfe that isn't working, see if that actually fixes it.
Matterport referrals Radie842 5 7 yearsDanSmigrod (30225): The We Get Around Network makes it super-easy and super-fast for potential clients to find a: ✓ Matterport Pro ✓ iGuide Pro ✓ immoviewer Pro ✓ Aerial Pro ✓ Still Pro ✓ Videographer ✓ 3rd party service provider The We Get Around Network Map (above) includes full-page public-profiles (green, blue...
Vacation Rentals using Matterport? DanSmigrod 9 7 yearsViewing (589): If my vacation rental is already listed one or more other site, is the availability calendar still live and accurate or does the owner have to manually update availability via your site somehow?
Will my tripod work well? Just ordered a MP lknbigfish 6 7 yearslknbigfish (19): @DanSmigrod I really appreciate the work you put in to the list and video, it has been really helpful. I am glad I found your forum prior to purchasing the camera.
Matterport to Sketchfab? AAS 10 7 yearsMetroplex360 (9436): @AAS Download the OBJ, then upload to Sketchfab. If I remember correctly, I had to disable a few options for the tour to look right and then position the view inside of the tour.
More Videos To Promote is my goal GeorgeK 1 8 yearsGeorgeK (958): I figure we are in an image revolution so why not use video to spread the word. Here is 40 seconds I put on my new YouTube Channel. I have separated my Broker Videos from these three d scan video. I figured why not try that this year 2017. I am going to try and get this Youtube channel so if you want to see what I do next go ahead and like or subscribe. This is only 40 seconds long.
Sign riders, QR codes, text link? Dolloff 8 8 yearsfrstbubble (639): There are QR code sites out there that let you change the URL without the need to use a separate shortener. I have only used one once and don't remember which one it was, so I can't give any details on which is the best or a good one. I would suggest googling "Reusable QR code"
HUGE job pricing advice Charlieshoe 2 8 yearsJamie (2013): I did a 52,000 sq ft job and charged them 7c per sq ft. It was divided over 4 scans. 52,000 is a lot of data as well and you will most likely have issues with the app crashing.I'd plan it out carefully and quote accordingly.
Is Matterport off? alirizacil 6 8 yearsArchiSoli (1): few days ago i had an e-mail from matterport, here is part of that e-mail: I will also mention that Matterport will recognize our National holiday schedule later this month. Matterport will be closed between 12/24 - 12/28. In recognition of our holiday, our international team will be traveling beginning 12/21 to 12/31. Access to e-mail and phone will be limited during this time.
Unable to view model on mobile device grmngrl 11 8 yearsgrmngrl (942): @Chadcloses I solved the problem: when that happens you just need to click on the very top right- go to and it opens the browser again.
Newbie sdhphotonm 12 8 yearsDanSmigrod (30225): @Damian
Matterport Case George_WALKINTOUR 7 8 yearsGeorge_WALKINTOUR (85): Yes, like what JonJ said, like an Otterbox. It would make it a bit bulkier when scanning, but as long as it doesn't affect the camera it should be fine. When we got our camera from Matterport they added a sticker to the bottom that reads "Precision instrument, handle with care."
Virtual Staging Suggestions pixelray 17 8 yearsaremacphotography (4): Hello @pixelray, I can assist you with virtual staging services, take a look at a few of our previous projects in the dropbox link below. Prices starts at $80 a picture, bulk discounts available.
Watermarking the Tours. alsangio 8 8 yearsalsangio (46): Thank you very much! :)
Advise Regarding Tripods Mario 3 8 yearsDanSmigrod (30225): Hello @Mario and welcome to the Forum. Here is the We Get Around Matterport Gear and Accessories shopping list (We recommend this tripod and head for Matterport PROs). ( Buy Tripod | Buy Head) Also, this video (above) will likely be helpful to you too. Happy holidays, Dan P.S. Here is our shopping list on Amazon. ( Tripods, heads) --- We Get Around is an Amazon Affiliate.
Benefits for realtors DmitriyReev 6 8 yearsUserName (586): I bookmarked an interesting article yesterday that on the surface seems to slam virtual tours. It's called "Why Do Agents Need Virtual Tours." I've been studying realtors a lot since some may think that realtors are hesitant to buy important things. That's what I started taking notes about when I woke up this morning before seeing this thread. I've looked at articles that discuss their careers, motivations, selling techniques and...
How to get model onto clients ipad? terrygrant 7 8 yearsterrygrant (34): Thanks for your help everyone. In answer to your question Kev it is not on the market. The understandably proud owners carried out the refurbishment themselves and I don't think they will be parting with it any time soon. I did the scan for free in return for letting me use it in my marketing :-)
360 views extraction possible? Wonderdawg 5 8 yearsDanSmigrod (30225): @Wonderdawg Unfortunately, Matterport told developers that offering Panos from Matterport Spaces was in violation of their terms of service. This functionality is completely doable - -and multiple 3rd party developers would like to offer this service - if Matterport allowed this. Dan PS We Get Around uses a Ricoh Theta S to fill this void...
Sharing My Matterport Presentation Deck and timbaland 2 8 yearsDanSmigrod (30225): @timbaland The We Get Around Network curates 3rd party solutions to help Matterport Pros succeed faster. Here are three examples of services that you might consider bundling for the large property management company. Happy holidays, Dan
Blue Circle Issue. GeorgeK 6 8 yearsjustinv (1044): @GeorgeK Are you using chrome? Settings > Show Advanced Settings > scroll to the bottom and checkmark "Use hardware acceleration when available" Hopefully that works for you.
Cloud plans and payments DmitriyReev 6 8 yearsDmitriyReev (40): Good day, all! Today I had another problem with potential client and can't solve it w/o your help!..I proposed to one SPA (300 m2) who has already panoramic tour on their web page to replace it with matterport tour as they can use mattertags and VR. They were interested from the beginning, but when I sent offer to them where was annual hosting fee (46 USD/year) starting after 6 free months, they said NO. They don't pay anything for their...
measurements only display while in workshop JMEPhotos 4 8 yearsJMEPhotos (36): OK thanks. So I'm not sure the point of entering measurements at all if not visible to the clients. Matterport promotes this as one of it's features
MatterTags Showing Up in the Wrong Places lucadeal 8 8 yearslucadeal (162): Hi guys, just got an email from MP support saying: Hi Luca, Thanks for reaching out with your concern and I'm very sorry for the delay in our reply. This is a recent bug we've run into and are working on getting it resolved. Once corrected, all your tags should fall into their correct floor automatically. Unfortunately, there's no way for me to know exactly when the bug will be fixed. Best regards, Thought to share with the...
cant download 360 shot Radie842 11 8 yearsachabot (37): It's a 360 degree camera that we cannot export 360 degree photos from.
Panning Direction Selection homepagerealty 5 8 yearsPedroAvilez (145): Would love to know more about this. The experience from a end-user is completely diferent if we could choose the panning direction and speed.
Price over 100 scans conVRts_JB 17 8 yearsTourMySpace (61): Yeah thats no fun.
Unofficial Cardboard lisahinson 1 8 yearslisahinson (785): Received my order from Unofficial Cardboard this past week. They do a beautiful job of putting these things together! I have a question however. It is sometimes confounding to load a VR using Google Cardboard vs. VR Gear (for me) ... and I'm really having trouble getting the UOC to load up. So, what's the trick? Thanks and hope everyone had a wonderful Thanksgiving!
finished model looks washed out JMEPhotos 3 8 yearsJMEPhotos (36): natural sunlight, interior lights. However, I have recently discovered that it was only on my computer. Every other PC displayed true to life, but thanks
Help with client issue Property3dNZ 16 8 yearsProperty3dNZ (617): Thank you so much for all the help! I really appreciate it!@ I've just met with the client and he seems to have accepted that its an issue with his internet connection! Thanks once again I truly appreciate it!
Quality issues: yellow and glare grmngrl 7 8 yearsDanSmigrod (30225): Matterport addressed the issue of Yellow Patches today (23 November 2016). ---- Question: Some of my Spaces show yellow patches or bands from LED lights. When will a fix for this be available? Answered by Matterport: Our team is hard at work to correct this issue. This fix requires updating the software on the Matterport Pro Camera itself. We are in final evaluation with a limited group of users for this update, which will: ✓ Greatly...
Is Business Slow in the North East for you? AAS 5 8 yearsDanSmigrod (30225): @AAS Great. Thanks. Hi All, Business slow? Holidays? Other? Your thoughts about @AAS post? Dan
3D Renders jfantin 14 8 yearsDannyBasting (1171): @Helen Thank you for sharing! I haven't heard of them specifically . Then again, there are a lot of companies starting to switch from traditional rendering engines to game engines like UE4 and Unity. I did something similar as they do in the video you shared.. This was a long time ago though, before I started working with UE4. I tested a program called ARmedia. Pretty fun stuff to play around with, however with the arrival of Virtual reality...
Drone Photography/Post Production Advice srennick 13 8 yearsTHRHHI (292): i am with frstbubble in that i shoot very flat video from my 4K drone. I do all the color grading in post so it fits the scope and feel of the project. If it is a fun neighborhood festival i want the colors vibrant and crisp. If i am showing sunset view over water I want the scene to be warmer and soothing. When you shoot flat you can do all that in post.
guest house 1/2 mile away JMEPhotos Jump to first page37Jump to last page 8 yearsAlex_iGuide (361): That is bang on. When talking about 3D tour navigation options, it is important to keep in mind demographics of the users, especially the paying ones (agents), but also home owners and how computer-savvy they are. Here are some statistics for US, there is a lot more to be found at the source link below. "The median age of all REALTORS® is 58... The typical home size is 1,500 square feet... The typical home owner is 55 years old, and has...
New MP-ad & landing page for Pointcloud mori 15 8 yearsAlex_iGuide (361): With more scans you collect more data and, as a minimum, that data will result in a denser point cloud and finer mesh. That will increase computation time and storage requirements, so MP must draw a line somewhere for practical reasons and may limit how dense the point cloud is and how fine the mesh is that they store and make available for download. If you leap-frog along the wall with more scans, the overall room length error will be smaller...
Why is the wall bending in? Dolloff 5 8 yearsDolloff (128): Hi Everyone, Thank you for the wonderful feedback and advice. After making copies and deleting some scans, I went back to the space and just re-shot that area. Matterport explained it as "Loop Closure"- It is a very large space, so if each scan was just a touh off, by the time you close the loop, the scans are a lot off. It is a very large space, so I was thinking about starting with the walls first and then filling in the...
Black screen in walkthrough mode PetraSoderling 10 8 yearsPetraSoderling (752): Thanks for the update @orbitvisions. My problem also persists with all browsers. I found old HP laptop which works for me but is very very slow to work with. I'm hoping they get it fixed early next week (I don't suppose they work on the weekends).
"Editing" a room in an existing model JohnLoser 3 8 yearsJohnLoser (305): @DannyBasting Thank-you.
Tiny House scan Wonderdawg 6 8 yearsTrustedPhotoDC (1108): Value added to a small space would be to scan the entire house including the exterior like we did with this yacht. Exterior done during golden/blue hour. Plan your shoots with PhotoPills. endorsing Matterport? CathieRasch 3 8 yearsJohnBecker (388): Maybe they'll make the virtual tour button a little more conspicuous.
Transfer Scans To Another Account BrianM 2 8 yearsMetroplex360 (9436): Ask Matterport's Customer Care. There's no automated way to do it.
Pricing for mass project alsangio 7 8 yearsScanMan (256): @DanSmigrod I should clarify that I meant it was a similar proposition and not the same as client as @alsangio
360 shots AAS 2 8 yearsJonJ (1760): Yes, you need at least 1 scan to create a model.
Upcoming winter months Distinctive360 5 8 yearsDistinctive360 (40): @HarlanHambright Thanks!
Strange mobile view timbaland 3 8 yearsrpetersn (2010): Hi @timbaland ... Initially I thought that your issue may have been related to a Matterport bug that was affecting others, only on iOS. That bug has since (just a few minutes ago) been fixed at Matterport (thx guys!. With that variable removed, I believe that your issue is just related to needing some "responsive" code added, as @DannyBasting notes. One way to generate "responsive" and/or mobile friendly iframe code is...
Issues with Model TourFactoryUT 2 8 yearsDanSmigrod (30225): @TourFactoryUT Moving this discussion to here ... Help: Model won't load, gray screen Identical issue? Dan
Matterport Camera Error Sensor Fault PANOPTICMOTION 1 8 yearsPANOPTICMOTION (19): Hi, We have had an error message showing - Hardware Error - Sensor Fault.... The camera will not not work even after rebooting several times. Has anyone had any experience with this? The camera has not been dropped or abused before anyone asked. It has however been working almost non stop for the last 7 weeks, so not sure if its just not built to last as a full on commercial tool!?
Inman report on 3D integration EricThomas 1 8 yearsEricThomas (175): Posted today [Thursday, 10 November 2016] in the daily Inman report:’s 3-D integration, on the other hand, is reportedly gearing up to integrate 3-D tours into its site. It currently only lets agents add links to 3-D tours on listings. But Matterport, a leading 3-D provider, is working with’s product team on how to increase their accessibility, Matterport CEO Bill Brown said. Agents say 3-D tours...
Just got our first REALLY BIG project JohnLoser 17 8 yearsLizzg (183): John, Well done, it looks great!
Pictures for MLS from Scan Lmccauley57 6 8 yearsjustinv (1044): Here is a video produced by photoshop that might help you next time. They have great videos but their written tutorials are not to clear and hard to follow. I have used this method to remove the listing sign out of the yard, stains off drive, etc. clickable text
Service contract & Lic. agreement. 3DOgraphy 4 8 years3DOgraphy (7): Thank you!
Pricing for 2D Floor Plan jfantin 8 8 yearsAnnaSogliuzzo (4): Thanks for the clarification Petra
Don't Use the Word Matterport in Marketing ChrisH 7 8 yearsMarcel (387): I dont really agree with hiding the Matterport name. I've had a MP for a long time +- 2.5 yrs. Initially I made the mistake of trying to hide the name Matterport. It didnt take off as customers were confused with all the choices. The market has been saturated for decades with '3D Tours' and '360 Tours' products. It was not until we started including the name Matterport that business started to boom. REA (one of the worlds largest listing...
Quick feedback: Scanning circles everywhere? StevenHattan 17 8 yearsaerialpixels (457): ... Its not you....its me.:D
Is Zillow killing the Showcase link? ArtisticConcepts 5 8 yearsDanSmigrod (30225): To continue this discussion, please see this We Get Around Forum Topic ... ZILLOW (HELP) Thanks, Dan
Service Agreements james 7 8 yearsfrstbubble (639): Staging document provided to client via email.
Last model is very bright Wyzlo 6 8 yearsLizzg (183): Hi Willow, Any luck with your model? Lizz & MP pixelray 3 8 yearsShowcas3D (146): Last I saw, the virtual tour link is not displayed on mobile devices for as some VTs ran on flash which is not mobile friendly so they disabled it to protect the user experience
Anyone use converted OBJ files for clients? FuturePhotography 4 8 yearsFuturePhotography (13): Thanks Danny. Looks really great. I just sent you a PM ;)
Matterport on iOS in Virtual Reality conVRts_JB 6 8 yearsVRealExperience (115): Does anyone know how? I assume will be through the Cardboard App? Apple needs to do something soon...and I think they will and it could be good. But it will be the first time the company will be staring the next mega trend in the face without Jobs calling shots. Since has passing, the big thing was just maintaining their dominant posture in the mobile game.
Photography ownership AAS 7 8 yearsGlennTremain (2735): There are licensing agreements out there and I think Dan has a legal contract connection if you dig into the forums by searching. However many give everything away and locks you out from displaying your work. Be sure you leave the door open to use the work to get business AND try to help them do what their lawyer wants if possible.
Scanning Issue & Should I Nuke my iPad? AdamplatinumHD 3 8 yearsAdamplatinumHD (31): Thanks @photoJoe I did another scan and didn't get any problems at all? Weird.
Need advise on 10,000 sq foot scan justinv 3 8 yearsjustinv (1044): clickable text I forgot to add this to the original post.
What would you charge for a Mall? ThreeDImaging 14 8 yearsThreeDImaging (74): the person is not interested right now but i plan on trying back in a couple of months.
How do you describe cloud hosting fees? Queen_City_3D 13 8 yearshometakes (1134): My whole ordering system is customized by my programmer....Expensive, but targeted exactly for my needs and therefore on point.....
5 Story Dallas Uptown Townhome Matterport Metroplex360 11 8 yearsMetroplex360 (9436): 212
Pro Tip: How To Find Plagiarism RenderingSpace 5 8 yearsVRealExperience (115): Nice job rendering. I must admit, when I first started and tried getting the word out, I almost did this. Then I thought, and decided against using the old "How would I feel". I settled that if I ever wanted to I will seek permission, as that's what I would want". It was this very experience, that made me rethink my whole strategy. I decided to go big or go home, and now am hiring a professional web developer/hoster, and...
FB updating showcase problem 3SevensStudio 6 8 yearsrpetersn (2010): Great! Glad we could help! :)
TIP: Try Sotheby's Real Estate office HawaiiTour 4 8 yearsleeverdon (335): Most of the Sotheby's offices now own their own Matterport camera(s). The agents get to use the camera for a minimal fee of $100 I have been told. Give your local office a try but try not to reveal MP in your pitch.
Broken Matterport, How to Reconnect? George_WALKINTOUR 6 8 yearsGeorge_WALKINTOUR (85): So here's Matterport's response to our situation... That definitely looks pretty serious and would need to come home for repairs. Unfortunately our camera is not serviceable by anyone but Matterport, so I would recommend you sending in your unit asap! RMA instructions are as follows: Your RMA number is: RMA-XXX To return the camera, please do the following: 1) Securely pack the camera and all included parts, using the instructions below....
23,000 sq ft scan? samgaetz 3 8 years3dshowcaseuk (1334): 32000 Sq ft here Originally 324 scans reduced to 273 Scans. Works great Mark
Questions from a prospect....advice? VRealExperience 2 8 yearsDSPhoto (112): You license the work to them based on how they plan on using it. More exposure and time means more money How you go about that is a whole other ball game. Other random thoughts: Remember to keep licensing fees seperate from production fees. Do not qoute a price that combines production with licensing. It makes it hard to place proper value to each. Avoid licensing for more 3 years at a time and list the licensing for a second year. Don't...
Disable Dollhouse view?? Dolloff 3 8 yearsDolloff (128): Thank you Andrew. Sounds like something I should have known, but always learning new tricks! Thank you!
VR glasses symbol and MLS 3SevensStudio 18 8 yearsHelen (769): Do any Canadian users know if this rule applies to the Canadian MLS system?
Is There a Way to Turn Off Scan Points? plorenz 5 8 yearslisahinson (785): I've ordered from @alx3D before - awesome work!
Help in pricing a 5 star Hotel Wyzlo 6 8 yearsWyzlo (100): So after we have the minimum $150 per model is ok $1 for square meter? after de 150 mts2? thanks guys
First big scan AAS 4 8 yearsJC3DCX (823): very well done,
Wp3d settings AAS 9 8 yearsAAS (58): Thanx i just sent a request. But i think some how it started working now. I will keep all other questions on support page.
Exporting Equirectangular Matterport George_WALKINTOUR 8 8 yearsgrmngrl (942): @Metroplex360 I can not understand how this can be legal. The 360 sphericals don't need to be hosted. And at the point in time when they where made available I do not have a choice but accepting the t&c. Could Nikon, Cannon etc just update their conditions and not give us the raw files either? I really think it was a bad choice from my side to buy the camera. I would not be so upset if Matterport would provide me with the service I...
Are trade shows worth it?? 3dshowcaseuk 5 8 yearsProperty3dNZ (617): @3dshowcaseuk Hi There! We have done a few trade shows and to be really honest have had little come from them. We spent a massive amount of money to be involved with a particular Real Estate company with minimal work from it. Our stand was pretty successful - we had a large touch screen which enabled people to be in direct contact with the 3D model, floorplan and walk through tour and once they had a play with that we put a VR headset on them...
Matterport Custom VR vs Core VR Integratedman 8 8 yearsVRealExperience (115): @UserName TL : DR - If you dont care about the VR industry as a whole, know CustomVR is better due to a better transition and more of an "immersive" effect...not much more to say. I am not necessarily an expert on VR, yet; however, I have founded my business on the concept of Virtual Reality. It's something I jumped into, invested an a few different areas (Mostly, building a brand and evangelizing the many positive benefits,...
WP3D Models and Me. And You. srennick 17 8 yearsDouglasMeyers (1282): So what is a Plug -In ???
Experience with Publicity/Press srennick 2 8 yearsGlennTremain (2735): @gonecoastalsc has AND had a TV station feature them.
Office building with glass walls Lizzg 6 8 yearsDanSmigrod (30225): @Lizzg Do you have the option to add plants in front of some of the glass? Dan
Disable a scan in Workshop? Dolloff 5 8 yearsDanSmigrod (30225): @Queen_City_3D Yes. We find it VERY ANNOYING that we can not disable a scan that we want for a SnapShot. For example, we want a wide shot of the kitchen for the Matterport Spaces 3D Tour "thumbnail" ... So, we would like to scan from the corner of the room. That same scan, we want to hide after we use it as a "thumbnail" ... no can do. Seems obvious to all of us. (The good news is Matterport reads every word of the We...
Advice and/or Tips needed with huge scan JC3DCX 6 8 yearsMeshImages (2782): Hello JC3DCX, we did a large congress center with more than 150.000sqf recently, combinig 16 individual models, which we have linked together with mattertags. The final tour has 40 models in total (including copies of models with different starting points). We managed to process models up to 377 scanpoints, BUT I would strongly recommend to stay within the limit of 200 points. The model with 377 scanpoints does not work properly in Core VR as...
Has anybody done 300+ scans in one model? grmngrl 6 8 yearsNoel (94): I have done one which is 731 scans! It took over 18 hours to do. I have processed into four areas. One is the Whole floor space using 228 Scans, then 3 departments 244, 208, and 233. During scanning there are many mis alignments, and this is very noticeable in the floor view. The store is a major Australian and Global retail store. the area is 4500 sq meters and there are lots of isles with products. The ipad Pro with the max amount of...
Advertise with sticker on camera valen_felipe 6 8 yearsRenderingSpace (607): Pro Tip: Never show the mirror Over the last 100 scans I've done, I've only shown a mirror once or twice. You can almost always find ways to avoid them. It's a huge distraction to see the camera in the mirror and putting some sticker on the camera makes it even more distracting and tacky.
How to far is to far to travel for a scan? 3SixtyNow 3 8 yearsProperty3dNZ (617): If someone is willing to pay for our time and travel as well as the scan we will go where ever we need to to get the job done!
Mattertags Again Lizzg 4 8 yearsLizzg (183): Thanks JC3DCX and stepbystep3D. Lizzg
Whats Matterports plan!!! AAS 3 8 yearsMetroplex360 (9436): If Matterport would allow MSPs to sell cameras and receive a kick-back (either $ or credit), I would love to help sell cameras and offer a free consultation with scans. In my opinion, you cannot stop a Realtor from buying a camera, therefore, the best position to be in is to HELP them make that decision by allowing them to participate with you, have a hands on, and decide if its the right decision. I think that if Matterport ended the $600...
3 of the 9 lenses light up red on Matterport judysmithre 4 8 yearsJonJ (1760): No, it is not broken. That is the correct operation.
Warehouse scan critique jmprop 9 8 yearsjmprop (52): Thanks for the input Metro. Still a newbie but really excited about what this has to offer.
Embedding Issue judysmithre 2 8 yearsDanSmigrod (30225): @judysmithre Does "video" = Matterport Spaces 3D tour or a YouTube or Vimeo video? Dan
Injecting logo into photospheres? Alex_iGuide 1 8 yearsAlex_iGuide (361): Is there free software to cover nadir/tripod in photospheres with a custom logo? I could not find one. The requirement is that it is straightforward and quick to use.
Models Shared with you.. limit? Acomeau15 3 8 yearsAcomeau15 (52): Dan, Thanks for your response! answered my question completely. Will note format for future to make interpretation a little easier. Cheers! Alex
Has anyone scanned a city block? Lizzg 6 8 yearsLizzg (183): @Tosolini, That is really beautiful! Hopefully, I can get a similar result. Thanks, Lizzg
Investor needs hard numbers 3SixtyNow 6 8 years3SixtyNow (484): I want to thank you all for the advice.
Can we reposition misaligned scans? Home3D 6 8 yearsHarlanHambright (2115): seems to be drifting east. if so, i've got beer. if not, the cars are full of gas. (have a 1 hour MP job at 8:00 in the morning, ha, ha.) Have you left?
Hurricane Season is Here! JonJ 2 8 yearsChemistrydoc (1848): Jon, This is a great idea. My recent background is in the construction area, specifically hurricane shutters, wind abatement and other similar. Your best bet would be to contact insurance providers who regularly deal with higher $ homes - Lloyds of London, AIG Preferred Clients Group and similar. I don't think they would mandate the use of Matterport, but they could certainly recommend it. Keith
MSP Referral Service Test Drive ArtisticConcepts 5 8 yearsDanSmigrod (30225): @360Idaho I am not sure I understand your question about collecting leads, so if I am not answering it, can you ask your questions a different way? Basic, Standard and Premium Members of the We Get Around Referral Network - Green, Blue and Purple pins respectively on the Forum/ Referral Network Map, have public profiles. We do this to make it super-easy and super-fast for potential clients to find a Matterport Pro. ✓ Basic Members...
Help Camera doesn't seem to be charging MWP 4 8 years3dinsights (40): It might be that it thinks its already fully charged. I did 1 small job today and it still said fully charged when i had finished.
Conversion to 3D DouglasMeyers 7 8 yearsRobinLycka (727): @DouglasMeyers We do these models for new builds and developments: The technology provider is called Archilogic.
Won't Upload from Capture App dronie 20 8 yearsPhotoJoe (13): CaseySmith, I all of a sudden can't upload either. I have DropBox and just downloaded iExplorer. Could you please invite me to your Dropbox? BTW I called Matterport and they didn't seem to have an answer to this problem. Thanks!
Using MP to scan SR-71 in museum DSPhoto 8 8 yearsPieroBortolot (230): Yes. When you do multi-level scans from the scaffolding you have a model with one level
Success story w/MP other than real estate? oliverhuen 6 8 yearsDSPhoto (112): I agree with it being a cost of doing business but definitely feel, like images and videos, the licensing is in addition to the production. Licensing is based on how many people will view the work and should be priced accordingly while hosting is merely covering a cost. Actually, both should be charged or at-least hosting mentioned as a part of production. By not listing a yearly hosting fee your are selling yourself short. If the client...
Copying 360 images alsangio 8 8 yearsachabot (37): Thanks for the update, I'm aware of it and have used the service.
Conversion of Matterport scan to a SqFt diag Cabrahams 4 8 yearsPetraSoderling (752): Thanks for the email Charlie. Will continue the discussion in that thread.
Point cloud to CAD Problems Invelop 3 8 yearsJoshReadhead (24): @Invelop Hi Stephen Sincere apologies for taking so long to reply. The process for importing the point cloud does vary depending on what version you have, but will attempt to troubleshoot as best I can. Judging by the error message, it sounds to me like you are trying to open the point cloud directly within AutoCad. For most AutoCad versions, the point cloud still needs to be imported (even though it's in the .rcs Autodesk format) while the...
Floor plans into 3D virtual tours valen_felipe 3 8 yearsvalen_felipe (19): Hi Tim, Archilogic works only with a 2d floor plan. You just need like the blueprints or the floorplan in PDF file and upload it to the website. You also can attach as many details as you want in images (wall color, floor size or material, etc) so Archilogic team can create an accurate model. Time takes only 24-48 hours. You also can have a pro license where you can draw from scratch the models or import 3D data (.obj files) if you want to do...
Client website redesign. Chris 4 8 yearsKoaWare (106): Hey Chris, Love your description of their current website. KoaWare has an agent website building platform specifically for that reason; we aim to future proof an agent's website allowing them to grow with digital trends in real time. KoaWare offers an easy-to-use, customizable website building platform for real estate professionals. Our Agent Website builder offers a modular approach to customization with drag & drop sections, modern,...
Light meter ThreeDImaging 6 8 yearsjfantin (1733): Ron Perhaps I should explain a little bit: the Iris360 does produce very good images for the purpose of web publishing and Google StreetView in average light conditions. It is in the low or challenging light conditions that the Iris360 could have some problems, but are solvable. While the Iris has a single sensor, it has the possibility of taking a single shot in HDR mode which means having 5 or 9 (depending if it is HDR or HDR+) different...
Matterport Promo Videos Acomeau15 8 8 yearsAcomeau15 (52): @franmts Agreed, Thanks for the feedback! @alx3D This is awesome, very cool concept and love how the model plays on the iPad, i'm more of a sales guy but content creation is always fun and I think it really plays a part in getting the technology adopted and understood. Check out this short one I made today.. Kinda a cool perspective
Slipping in Matterport everywhere VIDEO GeorgeK 2 8 yearsGlennTremain (2735): nice.
Theta S settings Queen_City_3D 5 8 yearsHelen (769): @Metroplex360 Yes on the capture app you can choose noise reduction, DR compensation or HDR rendering. I find the HDR has more chromatic than DR compensation. The DR is a one shot I assume using cameras dynamic range, and as you know it uses 3 bracketed for the HDR. Did you happen to view the VR on YouVisits? I do not have a VR headset yet so I am wondering how it looks in VR? I was very pleased with the interior not so happy with the exterior...
Uploading issue from ipad CaseySmith 7 8 yearsalirizacil (162): They mailed me very detailed explanation about how to do it. I searched it in my mail account. Here it is: "On a Mac or Windows PC, install the free version of iExplorer (i.e. 'Demo' Version) from the following site - - Click the blue Download button next to the orange Buy button. Connect the iPad to the computer and launch iTunes. If your version of iTunes is newer than 12.2, you'll need to open...
Hiding scan points alsangio 5 8 yearsRootsyloops (322): So I'm a little stuck on this. If you have an undesirable room (i.e. Mechanical room) that you don't want included in the walk through but you want to scan to complete the dollhouse, do you scan with the door leading to that room open? I'm asking because I have a nice looking room that has a mechanical closet that I need to complete the dollhouse. If I scan the nice room with the door open, it looks tacky. If I scan it with the door closed,...
Save a few 360 pictures as a JPEG Lmccauley57 5 8 yearsGlennTremain (2735): @Lmccauley57 for every beginner there are many not yet on the path and we all started where you are. The cool thing is you found this place where everyone is eager to help. I must have misunderstood. I thought you were sending them to the client.
Koaware, WP3D Models, or both? Rootsyloops 11 8 yearsKoaWare (106): Hey All! I wanted to follow up with some newly released feature updates to our bulk subscription plans! All tiers grant access to premium features, including white label (removing KoaWare branding in the footer), and our new feature, the ability to add your own custom branded footer. Simply click, type, and edit to add your own custom branding, see a quick demo here! Our bulk subscription pricing is a great option for people creating...
My first scan spencerf 5 8 yearsspencerf (43): Thank you for the feedback. I thought I was doing to many scans as it was, so that's good information to have. I also just discovered the trim feature, so I'm going to play around with that when I go back to the home. I'll upload the new model once it's done. Thanks again. Cheers.
Shooting as single/multiple model bckz2020 4 8 yearshoangatuan (4): @ bckz2020: I used to have the same thinking as you as the idea of putting all the rooms into 1 model does reducing our MP processing costs. Otherwise, we might be spend several USD 19 for many small room models (sometime a model might have less than 10 scans). Doing the way of Jamie still costs us several USD 19 for small room models, right? I just came out with this idea: Most of hotels has identical floor layout from room floor, right?...
can't seem to trim Rootsyloops 3 8 yearsRootsyloops (322): Ahh - thanks for the response. I think I figured out what I did wrong. If I'm still stuck - I'll be back here leaning on you for help again! Thanks again, Nate
How long does it take you to scan ?? ScanMan 12 8 yearspirusan (184): Forgot to comment on the issue of this thread. I average about 1,300 sf per hour on my iPad Air2 I also manage expectations like @DanSmigrod I tell the customer to allow 1.5 hours per 1,000 sf. I do double scan bathrooms at normal height and at lower height to avoid the camera to show on mirrors in the final Space.
Thumbnail Image / Starting Point image KateKratochvil 3 8 yearsKateKratochvil (31): Tom, it looks like this has been resolved. Chose a snapshot to be your starting point. Once you "publish" and leave the Workshop, you will see all of the snapshots next to the "workshop" entry point. Click on the one you want to use as your display shot, and select it to be the Thumbnail. I use a snapshot of the dollhouse. Hope that helps!
Couple probably simple questions Lmccauley57 2 8 yearsQueen_City_3D (3141): 1) You can hide scan locations in workshop. Just click on the scan you want to remove and then click hide. Just know that those circles are there to let users know where they can navigate to. If you hide the scan location then individuals will not be able to navigate to that spot in the tour. 2) When you're in the tour you can hit "p" to change some of the navigation speeds, but I believe that has default settings and suspect you'd...
Need Help with WP3D Yoast SEO vchelf 5 8 yearsvchelf (58): Thanks for the help @rpetersn and @danmorell! I have an initial start and can work on tweaking the keywords over time.
360 View Pricing Helen 7 8 yearsMetroplex360 (9436): I think I'm just going to do it for free ... unless we can link to and FROM them into our tour with Mattertags. Then it might be a small upcharge.
I need to connect two separate models KateKratochvil 17 8 yearsHarlanHambright (2115): parameters in the URL defeat the starting location when traveling between models and dumps you in a random spot. i wanted to use &start=1 to kill the dollhouse and my continuity was lost. this is 3 models (and 2 copies of 2 of them to account for different start locations.
How to make a Scan go Viral CDM 15 8 yearsJRMaddox (106): Now thats just funny... =) But it is always nice to have correct spelling...
Yacht issues Gregclicks 3 8 yearsron0987 (2981): The 360 photos will turnout way better during that time frame also. But if you do the whole model below deck you can do that at anytime, the evening shots would just take a few and that would reduce the afternoon evening time. But this would require more time on your part. Just my input. I also agree with Glen, but don't let the drinking impact running the camera. Ron
Editor not loading on new scans Acomeau15 2 8 yearsMetroplex360 (9436): Alex, see my post on 'Matterport Making Huge Changes'. I believe they have just changed their processing methods to include creation of 2 new floorplan map files (not publically available) as well as a set of higher resolution tiles for future use with their platform.
Hide spins DouglasMeyers 6 8 yearsRobinLycka (727): contact support at Matterport to see if it´s a known issue with any particular browser or configuration.
Huge property w two basements Cabrahams 8 8 yearsCabrahams (118): Thanks for all of the responses to this question. Not only were there two separate basement spaces w two separate staircases leading down but also two upper level spaces w two separate staircases leading up. I guess Gary's explanation was the easiest to process for some reason. Anyway, the model turned out great: Thanks again! Charlie
Panorama/photosphere as a Wordpress Backgr. alsangio 10 8 yearsUserName (586): Some say jQuery can do anything. That may not be true but it, or regular JavaScript, can scroll a background for you. You could put your panoramic image in an HTML div and animate it. Here's an example of someone doing that with a few lines of jQuery code ( link) (the moving image is at the bottom of that Web page). As you can see, jQuery makes it possible to use a ridiculously small amount of code to produce this animation effect. If you don't...
Airbnb, VRBO and HomeAway: Tactical Help DanSmigrod 5 8 yearsHopscotch (204): Hi all, good discussion, so I checked out the 38 rental listings in the Sonoma Select pilot program (you can slide over a tab and filter your view so that you see just those listings - see attached). Although I didn't look at all of them, it was apparent to me that they had a few objectives for these listings: 1) capture as...
I did some crappy Ricoh Theta S Google Tours Metroplex360 Jump to first page32Jump to last page 8 yearsMetroplex360 (9436): @TrustedPhotoDC OMG. I was wondering why I could not separate out my panos into separate floors. I had no idea that I needed to use separate folders. THANK YOU SO MUCH.
Slideshow / Walkthrough -> Continuous play? suncoastskyview 4 8 yearsHarlanHambright (2115): Where the heck do I add and edit showcase URL parameters? (I've got the model linking thing down!)
why i couldn't find matterport in Dubai Muhammad 2 8 yearsSedry (10): I believe the KELLER Williams office in Dubai has or uses a matterport camera. So I don't think there is a ban, but you might want to check with them.
Face book DouglasMeyers 4 8 yearsDanSmigrod (30225): @jamie, You got time to help @DouglasMeyers out? I've been up since 5 am and fading fast. ZZZZZzzzzz.... Best, Dan
360 View spherical photo download? Helen 2 8 years3Dwalkmethru (289): @Helen that would be awesome!
Something Strange want to call Ghostbusters Gerhard 4 8 yearsRobinLycka (727): I`m going to place my bet on the palmtree that´s captured outside the bedroom. Probably happened due to the way the pointcloud splits the floors, and the palm tree is perceived as ground floor, the first floor bedroom right next to it is perceived as part of ground floor due to it being the same height to the slanted ceiling. There´s a hole in the mesh in the bedroom wall, maybe a trim line that´s placed to close to the wall from the outside....
Top 3 Questions to Ask Matterport Leadership DanSmigrod 11 8 yearsMark (4): Hi CKC, We were working on offline app for Win/Mac using the Panotour/Krpano VRs files. The need for making separate app was the fact that Panotour Viewer does not support embedding mp4/audio and pdf files that was used by custom interactive VRs tours. Does anyone know if there is possibility to host Matterport files offline? If possible, we could port the app to support the Matterport files for offline viewing. Thanks Mark 360viewlabs Team...
Have you got problems with Mattertags? Wyzlo 3 8 yearsWyzlo (100): Thanks I don't want to be seen from more angles, as is a tag por each piece of art. so putting the extension it only will make a more dirty model. My problem is that they move suddenly, and they apear in a other part of the space. not where I put them.
reduce movement speed in dollhouse mode Rootsyloops 7 8 yearstomjones2787 (61): What screen are we using this up up down down .... to access the menu? I have tried on workshop and cant seem to get it.. Nevermind
Pool Water - Fixable? pixelray 11 8 yearssmcclell (156): This thread may help. remembered Dan did a while ago as a brain teaser.. Thought I'd post the answer for those not interested in reading through. Dan- "Like sunlight, the water in the whirlpools absorbs the infrared light. The infrared (IR) mesh is used to create the dollhouse view. Drain the water in the whirlpools - or use a whirlpool water cover - and the IR...
If Matterport Released a newer camera... Metroplex360 14 8 yearsDanSmigrod (30225): @Metroplex360 I haven't had time to study LinkedIn for EXISTING employment titles. I imagine that Matterport already has a team in place for next generation Cameras. There's a ton that can be learned from both job openings and LinkedIn profiles. Best, Dan
Ceiling height and trim jntooker 3 8 yearsjntooker (109): Thanks @danmorell, I will try that. I wonder if maybe I can temporarily move the suspect scans one at a time to a different floor temporarily - in theory, I should be able to see which scan is offending. I have a bad feeling the offending scan is the one directly in front of the front door, though, and in that case if I delete it I will have no circle at the entrance. :( I may just have to live with it.
Trade Show Advice Acomeau15 5 8 yearsProperty3dNZ (617): @Acomeau15 Hi there! We had a booth at a conference earlier this year and hired a large touch screen tv which was incredible! It meant that people had the ability to interact with our MP scans. We also had a swivel seat and had a VR headset - after we had them interacting with the screen we showed them the next step and had them sit down and experience the headset. It worked brilliantly!!
Failed upload DouglasMeyers 4 8 yearsDanSmigrod (30225): @DouglasMeyers FYI ... 14 hours for us to receive our successfully processed 263 scan model today. It finished about 4:30 pm EDT (13 August 2016). Dan
Need easy to build Website Lmccauley57 11 8 yearsleeverdon (335): I created my business website using Wix. Needless to say I wasn't aware that the fullscreen option wouldn't be available at all. I have been fighting with Wix for 3 months on this issue. Their response has always been that they cannot offer support on issues with the code that has not been tested by Wix. I contacted Matterport to see if there is some sort of workaround but they too could not help. It's disappointing as I've spent months...
Parameter to take away the info display bar? DanSmigrod 3 8 yearshometakes (1134): Yes, I was also wondering that. It only makes sense to have a link generator. People, get on board with this. The more Matterport hears this, the more likely they will implement it.
How do you respond to this valid concern? pixelray 20 8 yearspixelray (1041): home from work and found this thread grew a lot. THanks to you all for your input. Just to set the record straight, I was never concerned about MP going out business. I was just looking for options to help answer the question about if MY company went out of business and what would happen to all the models in my account and what would I do with them. One question from a referred client asked me this and it just got me thinking. I...
360 reelase 3Dwalkmethru 9 8 yearsCLE3D (193): They won't be in the former of a walkthrough, but will be available in the highlight reel. You could do a guided tour from that though just like you can in the standard tour I'd assume. @dansmigrod correct?
I Pad DouglasMeyers 2 8 yearsfranmts (181): ---> create accunt
shopping Malls ThreeDImaging 3 8 yearsThreeDImaging (74): Is that not the owner of the malls problem? Becides he wants to use the scans to show the space people can rent, he doesn't really care about the Company currently renting the store.
Vendors that will do virtual remodels? Sedry 5 8 yearsSedry (10): Thank you everyone. I am ideally looking for something that, after the remodeling, can still be used as a walkthrough/tour. So I'll check into Archilogic. If anyone thinks of anything else, please feel free! :)
i cloud DouglasMeyers 16 8 yearsDouglasMeyers (1282): So it took a long time to shoot over 10,000'Sq... I had to clean out my i pad just to do it. You know Matterport does not give out good opening advice (or maybe I did not see it) on what you really need to do to start this business using their stuff... but it is getting better on my end my agents love this new tech... I will not do any 360 videos cause I like this ten times better. Thanks
Multiple trour from 1 model? BenedicteDamm 5 8 yearsBenedicteDamm (26): @jward Yes. 1 long full version allowing in-depth immersion, 1 shorter giving a general overviwe, 1 version for external visitors before entering, 1 version containing instructions before entering the facility.
I cloud and i pad DouglasMeyers 4 8 yearsGarySnyder (2116): Yes that correct
Promotional Video4 Matterport have you done1 GeorgeK 2 8 yearsGeorgeK (958): Just to make this easy for others. They can see the similarity in the video that has me in different location on the screen, a different sunset and just a slightly different message. This allowed for easy in production I have both a "community specific" and a larger community video.
Scan point displays as Blue with lines LewisBishop 3 8 yearsLewisBishop (217): @CarlosFHdz, The say patience is a virtue. After a few minutes I reloaded workshop mode and it went away.
Stitching on Just the lamp billherman 5 8 yearsbillherman (7): Good Idea, I'll do that. Thanks, Colin
First Scan Tips & Advice tomjones2787 2 8 yearsJonJ (1760): Hi @tomjones2787, First of all, I will say that overall, this was a good scan. You did a good job with the scan placement. Navigation through the property was smooth and natural. There were a couple of areas that could have used additional scan points to fill in for the dollhouse view. Most of these were by the large windows where the sun was shining in. When this is the case, shut the blinds and rescan the areas doing the best you can to...
VR and how this is being used? Cabrahams 7 8 yearsMetroplex360 (9436): Matterport VR should be free. It's a bell and whistle feature that they need to offer to stay competitive. Upload a Street View tour with Ricoh Theta S and you can view in VR with Street View.
Help can't walk from staircase to bedroom? Gerhard 3 8 yearsnewview (31): Hi @Gerhard, Like @GarySnyder above, I was able to walk through the model with no problems at all. I was able to get up and down the staircase with no issues.
Huge Home Shoot DouglasMeyers 4 8 yearsHarlanHambright (2115): Piece of cake. You might keep it under 200. Be logical. About a million sq. ft. and under 200 scans. (I may have exaggerated.)
Buying a set for VR any suggestions ? Wyzlo 3 8 yearsWyzlo (100): I found this one coming soon ZEISS VR ONE
Copyright free Images and scans for a noob? cire385 6 8 yearscire385 (61): Thanks that will help a lot!
Quickest and Easiest Method .gif production? Queen_City_3D 9 8 yearsfranmts (181): I enjoy creating a simple tour on video (Camtasia) of 20 seconds, save it to MP4 and upload it to, where there are several optimization options, play with them until you get optimal filesize/quality. For emails I recommend GIFs until 2Mb. It's a 15 minutes process once you get it right and just repeat.
Looking for a Squarespace guru JMEPhotos 1 8 yearsJMEPhotos (36): Hello, New to Matterport and the MUG forum and have noticed some very nice pricing and presentations sites. I am looking for someone that is knowable with the Squarespace platform and could create the following to be added to my existing site. 1. Button on opening splash page to connect directly to the Matterport info. 2. A pricing page along with examples Thanks for your time and look forward to talking to some talented people....
FAQ: Matterport Single Property Websites DanSmigrod 1 8 yearsDanSmigrod (30225): Hi All, I am frequently asked about how to create Single Property Websites. Here are three great solutions that enable you to easily, quickly and affordably create Single Property Website for non-techs: ✓ WP3D Models ✓ KoaWare ✓ AgentImpress.Me For a detailed description of each, please click on the links above. With these three Single Property Website solutions, you can create branded and non-branded Single Property...
embedding Matterports into e mails? GeorgeK 10 8 yearsfranmts (181): 1-2Mb quite a bit of research on GIF optimization. Try downloading this one and sending on a test email
Does Matterport Read the MUG Forum? DanSmigrod 12 8 yearsDanSmigrod (30225): Matterport Founder Matt Bell emailed me this kind note Wednesday (12 August 2015) about Matterport User Group Forum Members "Wish Lists" --> Matterport ... "Your forum members' feedback was very helpful in helping us choose and prioritize features for Showcase 2.0. It's great to have a passionate group of users who are eager to help shape the product." Dan
HELP!!!!! Which Blog do you follow? ron0987 7 8 yearsMetroplex360 (9436): If you want an answer from Matterport, post in the Matterport forums. If you want speculation, post here. Or make theories on who is beta testing and measure the silence. [shrugs] Ron: Have faith and be patient -- and sign up on the Matterport Forum and post exactly what you've posted here. You have a client and the business hinges on links in Matterport. Ask that if there's any opportunity to beta test upcoming features that you be...
I can't get back in the house!! jntooker 13 8 yearsMarcel (387): Solution that worked for me. (credit to Matterport support team). - Make a duplicate of the model in your iPad’s Matterport Capture App. - Using the Trim Marking tool, create two trim markings the width of the doorframe- one on either side of the doorway threshhold, facing one another (set to remove with the arrow in one another’s direction ><. - Upload. - Once processed, investigate thoroughly and check your dollhouse to see if it...
guided tour continuous loop kaybaum 7 8 yearsalx3D (719): I probably sound like a broken record but We do the ipad videos for forum users like the one Dan displayed above: Here is a link with order info and pricing.
Saving showcase/model to an external drive skye_ress4u 4 8 yearsjntooker (109): Another option might be to create a video from the tour that you can then download and keep anywhere you like. Of course, you lose the interactive nature of the tour but you it's something tangible that you can hold onto long-term if that is your goal.
Advice Requested for My Unique Situation BayAreaAdam 11 8 yearsDanSmigrod (30225): @BayAreaAdam WP3D Models is a powerful content management system and single property website generator. In this 20 Questions Live with WP3D Models Developer Ross Peterson ( @rpetersn ), we discuss three reason that this WordPress Plugin is an essential marketing tool. If you use the MUG Forum search box - powered by Google - you will find a ton more examples. Here's a Single Property Website powered by WP3D Models for one of...
Zillow and other major Listing sights? cire385 8 8 yearsalsangio (46): @rpetersn thank you! Will read and get back to you!
Matterport Scanning Tips: Mirrors BayAreaAdam 6 8 yearsfrstbubble (639): Wonder if you had some scenic pictures on a thumb drive and put the still picture on the screen if that would keep it from acting like a mirror.
Matterport account for clients cswartz 7 8 yearscswartz (98): Thanks to all! Very helpful input!
Business Plan Help alsangio 5 8 yearsDanSmigrod (30225): @alsangio In this Matterport User Group Forum post ... Three Ways to Get Started With Matterport ... I discuss getting clients first (before you buy). You might see if you can line-up clients BEFORE you buy a Matterport Camera and related gear and accessories. Matterport Essential Shopping List: 20-Items For potential camera buyers - where there are other Matterport Pros - I recommend engaging a Pro and shadow while they scan, plus post...
Hosting/placement of 3D tours for clients Chadcloses 8 8 yearsrpetersn (2010): Hi all...thought I'd chime in here. Using WP3D Models you can easily embed your tours into your own pages (using WordPress) and then add a free Google Analytics (GA) plugin to get very granular in how you track traffic & usage of each Model you enter. In version 2.1 of WP3D, we added a number of behind-the-scenes event tracking codes to help differentiate between which of your "views" are getting the most traffic. These...
Composing Presentation Video NKH_Controls 9 8 yearslisahinson (785): @DustinRobinson ditto
Should I Buy a Matterport Pro 3D Camera? DanSmigrod 18 8 yearsDanSmigrod (30225): 14 July 2016 – Market Wired – Matterport Acquires UK-based Virtual Walkthrough Please see this Matterport User Group Forum thread for discussion on this topic. Dan
The mothership has landed! leeverdon 14 8 yearsfranmts (181): @leeverdon This model has 443 scans in workshop. The new iPad should save you some time, 10-20%. But the main problem is the distance between walls.. it was huge 35-40 meters with no obstacles in the way.. so it was very difficult to find a good configuration for the boxes and had to go up and down with the camera uncountable times. Happened many misaligned points as well that if I didn't pay attention would create several errors in the model....
Need tips and advice on shoot ben629 3 8 yearsron0987 (2981): @Ben629, I think it looks good, I think the time of scan was good, obviously its a business where the time you can scan is limited, but with the windows up front you were not dealing with sunlight on top of everything else.
Difference between Impressions and Visits? Wonderdawg 7 8 yearslisahinson (785): I have analytics on my website and use that rather than the MP site stats and they are quite different; plus I see the referral sources, etc.. On many sites you have to spend quite a bit of time LOOKING for where the VT link is hidden.
All Encompassing Photography Business Examp Cabrahams 5 8 yearsjntooker (109): My new site just went live today. It is custom by CJ Designs. She is amazing. She also did my real estate website.
WP3D Advise needed on Themes and Maps aerialpixels 9 8 yearsrpetersn (2010): Good deal! You're very welcome. :)
Screenshot vs. Snapshot Queen_City_3D 3 8 yearsProperty3dNZ (617): Thats really interesting because my workshop is cutting off a third of the image... I have complained to MP about this
Building a Social Media presence GLARI_International 1 8 yearsGLARI_International (33): What are your thoughts on Social Media sites to build up awareness of your company? Has anyone "boosted" a Facebook post? What kind of results did you get? Finally, if you are starting out like me, I'd appreciate if you would find us on FB @3modtech and like our page. Glad to return the favor.
MP Support Slower Than..... BrianM 7 8 yearsDanSmigrod (30225): Why Tech Support Is (Purposely) Unbearable
Hosting options 3Dwalkmethru 5 8 yearsCarlosFHdz (605):
Newbie issue with stained glass windows glennstockton 3 8 yearsglennstockton (4): Thanks Dan. As doing the scanning required about 3 hours (though I may get faster!) it may be challenging to find a time that both, the Church can be empty and has such stable and better lighting conditions. I noted in doing this that walking around the camera works for most spots, but found that, in such an open space, some scans required long walks to get out of view. Note that the door closing was intentional, and followed the instructions...
Building Value Nfinitevr 16 8 yearsDanSmigrod (30225): What else about building value? Dan
Recovering a shoot 3Dwalkmethru 6 8 yearsaerialpixels (457): Is it even possible to 'backup' the shoot files that are on the Matterport Capture app into external storage?
Tripod, Leveler and Bubble Level Solution DanSmigrod 24 8 yearsDanSmigrod (30225): If you are buying a Matterport Camera ... There are two Desmond DLEV-1 Leveler Level versions. Either one will work and both are on the We Get Around Matterport Gear and Accessories Shopping List. I prefer the quick release version ... On the We Get Around Matterport Gear and Accessories Shopping List, it is called ... Desmond DLEV-1 Leveler Level Plus Discal Clamp for Tripod 3/8 Precision Leveling Base ($59.95) ...
Facebook Posts BayAreaAdam 14 8 yearsDanSmigrod (30225): BTW, I :love: that We Get Around gets the SEO benefit of using @rpetersn WP3D Models WordPress Plug-in ... More about the SEO in this MUG Forum Thread ... 20 Questions: WP3D Models WordPress Plugin Dan
Dealing with Skylights BayAreaAdam 9 8 yearsBayAreaAdam (70): @VTLV It is tough. I try to look online for prior photos if possible but sometimes you just got to play the hand that your dealt...
If you didn't use matterport? MadHusband 27 8 yearsdavidpylyp (178): My job is not to convince you to buy one or not I bought one I bought one as a realtor to use for myself. I get it You wanna be save Life Happens
Offline Model BabluN 10 8 yearsfranmts (181): You don't need to sign in to download models.. On the logging screen, on the very top right there's a search icon.. Clicking on it shows up a line for input Matterport model code. Click search, wait a little, will show up, download. Boom! On a desktop computer the best you can do is open browser tabs with models, navigate a lot through them and leave it there.. And no restarting, powering off, just hibernate or sleep computer. This has saved...
3D space blotchy and messed up BabluN 12 8 yearsJonJ (1760): Here is something i wrote in a previous thread about windows. There are a number of reasons to mark windows that are apparent in the final product. 1) If you mark the window, in the dollhouse view, the image on the window will be fixed. It will not change as though you are able to look through the window into the yard or patio space. This would be the desired effect if there are no scans on the opposite side of the window. If the window was...
Viewing models in the Citrix Environment Charles 4 8 yearsRobinLycka (727): @Charles most agents on a Citrix solution usually know that Youtube doesn´t work that well either. I usually tell them to check it on their mobile device. BTW: we should connect, I haven´t seen you around until now?
Floorplan missing floor Jake 5 8 yearsron0987 (2981): Jake, I have had this same issue before and the problem I had was my trim lines were not applied correctly and the software merged part of one floor into another. You might check and make sure they are all in place and as tight to the wall as possible so the software is not trying to merge the floors. Ron
Manipulate 3D on website Sergey 7 8 years3Dwalkmethru (289): Thanks 3DscanUK
Ipad for 3D showcase app RobinLycka 2 8 yearsJonJ (1760): I have an ipad mini 3 and I think the display is too small for an office demo. If you are looking for a cheap option, I have had no problems running it on a 16Gb ipad 4.
Obj file need some help Wyzlo 12 8 yearsWyzlo (100): @danSmigrod I'm a Real Estate Agent since 2006 my focus is in trying to offer what we can do You know the time in this industry gives you a lot of contact with all related profesional in the Industry. All the possibilities are just by extending my hand the best arquitecs the best Interior designers the best developers. So if we have nothing to offer them (just the tour) I will forget this matter. and offer just what you see is what you...
Autoplay Walkthrough Lowell 10 8 yearsLowell (25): Here's the adjustable parameters if anyone from the future needs it.
Response when-whats the name of that camera? EricThomas 10 8 yearsLowell (25): A company could also buy their own dslr for photographs instead of hiring a photographer. When they want quality they'll hire a professional.
Craigslist-embedding Showcase Cindiewozniak 3 8 yearsdanmorell (74): Hi @Cindiewozniak, I've done a bunch of listings in Craigslist and they keep you from putting in any HTML in any format. You used to be able to do this years ago, they've since discontinued that function.
OBJ file - lack of understanding lisahinson 4 8 yearslisahinson (785): @jscottsmith and @GarySnyder thank you. It made more sense viewing the 2 YouTube links.
Camera Connection Drops Trade show Wifi prob VTLV 9 8 yearsVTLV (2885): Matterport is on shirt staff so I don't expect to hear back from them anytime soon. But I just saw Facebook allows 360 Ricoh shots today. Something else to get excited about ;)
More than 200 scans walk360 14 8 yearsBarrieFisherPhoto (34): Thank you 3DscannUK, I know that's a real stretch (1500), and alot of work. I will approach my client with the per floor concept. The only thing is, the builder would like to have the whole building. Maybe I'll have to let him know it's not feasible. I just completed a 250 scan - 15,000 sq ft and all went well. I'm glad to know I can get up to 450 scans (@Jamie, did it try to crash at all, while working?) Has anyone done over 450 scans?
Drone + Matterport BabluN 18 8 yearsDanSmigrod (30225): Photography For Real Estate (PFRE) (6 June 2016) Are You Confused About US Drone Regulations?
Foreign languages/characters in SC/Mattertag CKC 3 8 yearsAndrew (224): Russian - title name & info - ok, Mattertags - no
Start Point to Minimize Stitching Errors Queen_City_3D 4 8 yearscraigsauer (1075): FWIW: I've been seeing errors like this a lot recently, and I don't think they are the result of stitching errors. Matterport appears to be doing something that involves combinging or filtering the panos together with the model somehow, and it is causing errors like this. I see this error a lot around toilets and countertops. I think the model of the counter/vanity edge is interfering with the image of the toilet behind it. I see similar...
Sunlight Issues Inside Homes BayAreaAdam 9 8 yearsJonJ (1760): @steve3d your comment is true. However, if you strategically position the scan away from the window, but still encompassing the "black hole" this should not pose a problem in the dollhouse view.
Showcase + App CKC 4 8 yearsRobinLycka (727): Maybe that was a bit unclear - I don´t know if this is possible, it´s just a guess.
Technically speaking. . . APN 6 8 yearsDanSmigrod (30225): @APN MUG Forum Thread about how the camera works. Watch the video... Good luck with your meeting.. Dan
Zillow no longer supporting Matterport? RenderingSpace 11 8 years3Dwalkmethru (289): Home is very beautiful
Purpose of Thumbnail Image link? Queen_City_3D 5 8 yearsrpetersn (2010): Hey guys....chiming in here to note that at WP3D Models we lean on this image to display the link to a model/tour from our shortcode-generated (gallery) pages. Here's an example from the We Get Around installation of WP3D Models: Unless this image has been overridden (a feature of WP3D) then what you see for the thumbnail is pulled from Matterport and references this image. Just a little FYI more than...
Tunnel project alignment problems karlpallas 5 8 yearsJamie (2013): Like Carlos said the problem is with the similarities between the scans. The software is confused with where to stitch it. It may help if you have a decent sized item to place in the scan so it can have something to differentiate between. Then go into workshop and disable it. It's a bit of messing around but it may be an option. We had the same issue today while Scanning a horse training arena.
Tours on VRBO, VHR, and AirBnB BrianM 25 8 yearsKen100 (22): Two questions. 1. Why does not Matterport host a platform for real estate listing? 2. Can we crowdfunding a new platform XXX by Kickstarter or Indiegogo? If it works, all matterport 3D users all over the world can list their works easily. What's your thoughts?
Full Screen in showcase FuturePhotography 4 8 yearsRobinLycka (727): Hm, not sure why it´s not showing. My best bet would be that it´s something about your current CSS on the page. I´d recommend using this: place the suggested iframe inside a div with the CSS provided from embedresponsively. Embedresonsively has a slightly different iframe structure than matterports.
Screen Capture Recommendations pixelray 6 8 yearsDanSmigrod (30225): @pixelray Related MUG Forum threads ... Screen Capturing Showcase Video Best Screen Capture Software Create Video From the Showcase We use @alx3D ( Real 3D Estates) to create "iPad Videos" for us. @pixelray Since you are a Member of the We Get Around Referral Network, your first Basic video with @alx3D is free (via rebate form). Best, Dan P.S. QuickCast App for Mac
Square Footage Off On Floor Plans, MP Issue? tydowning 7 8 yearsccctucker (154): This was talked about in a thread a long time ago. The scanner isn't designed for fine measurement in inches, but in feet. Most of the things that can alter the number is based on the infrared. If the light is bright, the points are collected at different distances, causing the mesh to take an average of distance over several points. If they are off on both opposite edges, that could double the error rate. I tell people you can measure for...
5 floors on capture app - 4 floors in Space! ArchimedStudio 7 8 yearspixelray (1041): So, mine turned out ok. BUT, it did take 6 levels and turn it into 4 on its own. Weird, but it works.
Short URL's and QR codes pheller 3 8 yearsDaveFahrny (365): I agree. When I send the links to my clients I send the regular link and a shortened link. I use WP3D also. I have been using Bitly for my shortened links. Thank You for the tip. I will start using the Google URL shortener.
Need help getting started! 3SixtyNow 11 8 yearsDanSmigrod (30225): @DustinRobinson like @3DscannUK says ... Seek business first. Outsource any business you do get until you know you can be successful developing business. Related MUG Forum Thread Three Ways To get Started With Matterport Dan
Narrow Spread Tri-pod? LewisBishop 6 8 yearsLewisBishop (217): @DanSmigrod Are you referring to not extended the bottom legs and raising the center so that the camera is at 60 inches?
Just in case you need stats CathieRasch 5 8 years3Dwalkmethru (289): Thank you!
How to present Matterport to large groups? DanSmigrod 11 8 yearspirusan (184): I am of of those who believes that "every house will sale for the right price". Probably, spending so much time among Realtors, one develops some cynicism about almost all the reasons outside price regarding Real Estate marketing. I might be all wrong in my beliefs, however, presenting Matterport to Realtors I learned that the best Materport customers are not those Realtors who think that this technology will help them sell the house...
What are the top 3 things about MUG? GlennTremain 4 8 yearsDanSmigrod (30225): @GlennTremain Thanks for asking. 1. A community that gives/gets help 2. Real-time response time when peeps are scanning and run into a challenge 3. Crowdsourcing answers from peers I :heart: learning new things. Just when you think every possible question has been asked - 1,400 threads so far - another new topic gets posted. What an incredible Matterport knowledge base created by the community. Dan
360 Photo stitching errors craigsauer 12 8 yearscraigsauer (1075): It occurred to me that maybe this is just an issue of economics. I had been assuming that Matterport's dramatically improved processing time for models over the last few monhts was a result of some fancy algorithmic improvement. But now I'm guessing that they decided they were paying Amazon (or whoever is doing their cloud computing for them) too much and decided to reduce quality somewhat to save processing time and thus cost.
Measurement error bonduell 19 8 yearsbonduell (121): Good news guys! MP has fixed my model! They reprocessed it manually. They said nothing about trouble and reasons. Thks!
Add scans Viewtech3D 5 8 yearsrpetersn (2010): Thanks a ton @3DscannUK - we SO appreciate the recommendation. As was noted, the ability to provide a permanent URL is a great feature of WP3D Models. Additionally, you and your domain will continue to get all of the SEO credit for the initial link vs. sending it away to a domain that isn't owned by you! Another tip that Dan (@DanSmigrod) has noted in the past is WP3D Models' ability to quickly provide a link to your client, as soon as...
Marketing idea that's working for me craigsauer 10 8 yearstxgreg66 (49): One caveat to "free" (ie food you had to buy) is to say "The first house is tour is $1000 and here is a gift certificate for $1000. Now the expectation is that your time & services do cost something. Second, is can you ask for the agent to give you a bio? I would do this for somebody doing regular listings, but not for the newbie. Third, with the tour you can now reach out to buyers agents and they an impressive tool (the...
Top things about WP3DModels GlennTremain 4 8 yearsrpetersn (2010): You guys (@DaveFahrny @lisahinson) are the best...thx a million. :)
Advice on referral (realtor) htimsabbub23 3 8 yearsMikesobay (127): @htimsabbub23 You could probably add this as a condition to the referral agreement. I would check with legal counsel for your realtor organization to be certain it doesn't violate HUD RESPA rules, as it might be seen as a 'kick back', only because I tend to be cautious about such things.
How to Add our own Logo? Wyzlo 14 8 yearsVTLV (2885): Stick with the promise of making the single property website pages for the agents and get more clicks to your site as they share your page or link. Keyword up your site for now as being the Only Matterport Service Provider in your country for now. Perhaps later you can get traffic from their sharing the link and make some coin when the opportunity for your logo comes around. My agent pages look like this
Split 2nd level craigsauer 8 8 yearsjosephthomp (62): Here is the model I did recently where the first and third floor aren't actually connected. I was worried about this but scanned as normal and Matterport figured it out. I also ordered floor plans for this one and they turned out okay. There is space to scale between the different areas of the disconnected floors.
Buying a Camera in the UK JamieK 8 8 yearsJamieK (1): Hi all I'm now officially in the Matterport club but I'm having some trouble sorting an account out for hosting! How fast are the support people usually in setting up new accounts? Thanks in advance Jamie
Adding to existing scan rkeefe91 8 8 yearsmichelg (49): hello May be this can help ?
Apartment balcony Scans Viewtech3D 8 8 yearsViewtech3D (16): Hi Thanks for the advice and the contact I will look into that. With regard to lower shots they were for the still internal shots however I cant delete them now as I used them in the Gallery. I should have saved the original scan as I have now deleted balcony scans in capture, but in future if I label door to balcony as window it should give a better image when looking back onto the apartment? It was the brick wall I was concerned with. Thanks
Pricing Advice: Percent of Sale, or ...? Wyzlo 2 8 yearsjntooker (109): I am also a real estate broker and Matterport photographer. I am offering a 25% discount on my services to my agents.
What is the average price you charge? Wyzlo 11 8 yearsDreammachine (35): Hello @danmorell,@Wyzlo and anyone else that reads this post, Courtesy of The Dreammachine.. #GAMECHANGER
Upload Partially Complete Before I Upload BrianM 6 8 yearsmk4au (58): I've never had one begin uploading on its own. However, all scans this week have taken over three hours to upload - over full signal wi-fi, not LTE. Yesterday a scan took FIVE AND A HALF HOURS to upload! Talk about frustration! Now the question: From that scan yesterday I moved a couple of incorrectly placed windows and uploaded it again today - over three hours. But it is now a different model and I have already adjusted the first one...
Walk through now no different from slide sho kenman 5 8 yearsgofastpro (49): Not sure what you are talking about here. The walkthrough is working fine on my models (blue line and all) and I don't know of any other "slideshow" where one can start walking around to different areas like on the Matterport shows and then continue through on your own or hit play to continue on the walkthrough.
1 Townhouse/3 Models: Can they be combined? cullycraft 4 8 yearscullycraft (4): I got an error message but ran out of time at the location while trying to align
schematics not appearing on link sent to us Dalivingston 4 8 yearsDalivingston (4): have to remember not to look for things on the ipad ...duh
highlight reel isn't moving Dalivingston 2 8 yearsDalivingston (4): got it...just additional web coding
too expensive! ArchimedStudio 9 8 yearshtimsabbub23 (910): Along those same lines I worked many years in retail cellular (the startac was our number 1 selling phone in 1997). Fast forward to the blackberry and you were so dumbfounded business people would spend $45 a month on Internet for their phones. A few years later everyone and their 5 year old kids have smart phones...... OK ok maybe 10 Yea old kids. When I left Verizon last year our quota was 93% smartphones to 7% basic phones. We're at the...
2 scanners, same account, large home... pixelray 8 8 yearspixelray (1041): This was brought up to MP a few years ago??? Seriously?? Oh man, this should happen. I recently did a 10,000 sq ft home - was dying for some help.
Parts of rooms disappearing / cut off pixelray 21 8 yearspixelray (1041): @Pirusan - avoid using trim lines all together?? @Steven - you are a day late my friend!! I could have used some relaxing last night!
18,ooo sq ft retail space kaybaum 8 8 yearsny360east (22): @lookingglass, awesome. would love to see the restoration! keep us posted.
Tutorial instructions BabluN 7 8 yearsAPN (57): thanks!!
Purchase additional collaborator accounts GertJan 2 8 yearsLookingGlass (133): It is $5 a month per extra collaborator once you reach your limit.
MP4 video kaybaum 5 8 yearskaybaum (88): Thank you so much for the info. Very helpful! I'll be making a decision soon.
Not able to copy the iframe code in the port BabluN 1 8 yearsBabluN (49): Hi All, I've set the model to "Public" in the portal, but I am not able to copy the embed code from there.....any idea as to why?
Wordpress ecommerce htimsabbub23 7 8 yearshtimsabbub23 (910): Thanks, Sorry didn't see the bottom paragraph. I was hoping you had a magic software that offered all of these options. I am pretty happy with checkfront but it doesn't have a good option with add-ons. if you want to check it out and see what I am talking about go to and click all the way through (of course no credit card) I feel the add-ons are very hidden per-say.
iPad Screen Capture Feedback IPM 8 8 yearsIPM (34):