How many scan points can I have in one Matterport Pro3 Camera scan?

rhelling

5

6 daysMeshImages (3092): Matterport Merge supports a maximum of 2.000 (Pro3) scan points - but without taking guarantees that the merged model will be playing. Actually you cannot tell a one fits all number for maximum scan points. It really depends on the layout of the space and the environment. If you have many details like trees, furniture and probably also detailed textures the maximum number of possible scans will be deceasing significantly. Latest iPad Pro...

Don’t merge Matterport Classic and Current accounts

DouglasMeyers

3

6 daysMeidansha (877): I hate that when you ask a question and it gets forward on to engineers or legal or wherever then out of the blue a day or two later an email arrives and says "case resolved". I had a serious case and I followed up on "case resolved", the rep. said "Oh! sorry about that". but then tried to send "case resolved again" a day or two after. Complete waste of time.

New Furniture Layout

rhelling

2

19 daysPedrotex69 (313): I have been using the services of Francesca Tussolini, she is in this forum as well, and I am sure Dan an pass her contacts, if not contact me privately and I will give them to you, she is very good at her work.

Matterport hosting fees best practices

Shawn_P

3

2 monthsSkeeter (464): One year free. $50 a year after that.

Enterprise flex Spaces vers traditional plans - for larger scans

SpencerLasky

1

2 monthsSpencerLasky (419): Subject: Clarification on Flexspace Usage This is my second post on this topic, and I’d like to refine my thoughts as I learn more. It seems that the lesser experienced person in the office was convinced by matterport sales to opt for Flexspace for their enterprise account. When we started shooting with pro3, I told them maybe I should work with them and matterport to get the right plan - and well, that did not happen. However, I...

Elevations from Matterport?

rhelling

18

2 monthsrhelling (362): @DigitalReplica3D We use AutoDesk Revit to import the MatterPak and (.dwg) documents. We haven't had much luck with Matterport's BIM products, so we create the architectural models ourselves. That being said, we always have our Pro3 set to 'standard' and for the example above - it just took a few minutes to make sure we included 5-6 scan points on the exterior. The density question is a good one. I have another project that requires...

WE ARE TERMINATING YOUR LEGACY ACCOUNT

Distinctive360

38

3 monthsDistinctive360 (52): @DanSmigrod Thanks Dan for your help in clearing this up with MP - updated email from this morning. We had reached out to you recently informing you that your Classic account will be canceled starting in February. We want to clarify that Classic plans are NOT being canceled starting in February. We apologize for any confusion caused by our recent communications and assure you that your Classic plan remains unchanged. As long as your payments...

Matterport Pro3: Error "Camera Unstable"

3dscanindonesia

17

3 months3dscanindonesia (55): Quick update, so far the refurbished unit has been working without problems. We did several large-area scans with it (1000+ scan points).

Pro3 issue in cold weather / low temperature

leon6782

8

3 monthsron0987 (3559): @leon6782 if you read my earlier story which is just like yours and second unit went out in about 6 months. I say poor design Mike from Matterfix thinks I am crazy. But we keep hearing these stories. I also base it on comparisons to similar products. I bought a used Faro scanner 5 years ago. This scanner new sold for $60,000 I bought for $15000. It was new in 2013 I bought it in 2020, Faro no longer supported this scanner. It now has...

Superbowl LIX

GlennTremain

1

4 monthsGlennTremain (2983): https://statico.profootballnetwork.com/wp-content/uploads/2025/01/13221227/SBLIX_Bracket_LAR-win-696x392.jpg KC vs Bills Det vs PHI

Cameras for 3DVista

Home3D

8

4 monthsHome3D (4234): @ron0987 - Sorry for the delayed reply. Finally dug out computer to write. Winds have calmed for now, fires still burning but have been blown west of us. To your question, using a full-grame camera like Sony mirrorless with 12mm lens (Samyang or Rokinon) on the Nodal Ninja involves 9 shots to create a very clean hi-res pano about 16,000 x 8,000. I've never compared to Matterport or Realsee full res panos using proper focus charts, but to my eye...

Anybody know when the Matterport Merge Models will be available?

Harrycayman

4

5 monthsScanYourSpace (954): @Harrycayman i think they are slowly releasing it to the people that signed up for beta. it should be able to handle that. I just merged a scan recently. mine was 193 scans and it handled it perfectly. https://youtu.be/kdgcOzas8fM

Starting virtual tour?

Harrycayman

6

5 monthsHarrycayman (439): hi Thanks for that. I have sent wistia a message hopefully they reply. The issue with 3d vista is that you have to upload each scan individually and that's over 600 to 700 scans on this project

Need Advice Which Model would you share with your client

ron0987

11

5 monthsron0987 (3559): @lilnitsch see what happens when you set up all night editing models and photos the answer is right in front of you.it just does not fix the two larger houses with several scan leading into the bathroom but this one done.

How to Remove a Matterport Scan (that is on top of other scan)?

J8MediaServices

3

6 monthsJ8MediaServices (25): Of course ! I created a floor 2, move 26 on this floor, delete 25, and move 26 on floor 1 again. Thanks very much

Pricing a 27-acre Lakeside Resort Scan?

nthutton

5

8 monthslilnitsch (5893): Typically on large projects I bill a daily rate plus any travel expenses if occurred I would also discuss how the tour is going to be hosted. Do they have an account or will you be hosting the tour long term. If you are hosting the tour you would also want to discuss pricing for on going hosting of the model.

Benefits of Matterport and NSPECT

sheinen16

2

8 monthsFathom3D (150): Hi Shane, we looked for pricing on your website and didn't find any.

Is it possible to use 360 photos from old model in a new tour (Matterport)?

JamesG

3

8 monthsJamesG (81): Thanks @ron0987 , great idea! I do have the original file on my capture app (on my iPad). So what I think I'll do is make a copy of last year's file and then delete all but one of the scan points on the copy (and keep all of the 360 photos). Then when I arrive at the venue next month, I will begin taking new scans. After I make my first new scan I will delete that last old scan point that I didn't delete before. And to clarify, I do want a...

Attaching DSLR-shot 360's to Matterport tour

mcrksman

4

8 monthsWingman (4519): I believe there should be no difference in alignment process when you use multiple cameras. You should be able to import and align but only assuming your DSLR 360 photo sees the same features/edges captured by a Pro2. Just do not expect it will come with your original resolution. Matterport downscales imported 360 to 8K before processing them through Cortex.

How do I add Matterport Tour to Google Street View with levels?

Hasan_Akbas

12

9 monthsWingman (4519): @wedsguru You need to do it before publishing to google maps. When you are happy with your google maps tour you can rename them back to whatever you want.

Attaching Matterport Pro3 to a rope? Your thoughts?

RomainDE

23

10 monthsVanaman06 (85): What I would do is engineer an arm that connected to a tripod like pictured above that goes down and connects the camera upright. Not sure how well it will scan in a hole since you won’t get much data up and down having the walls so close. Might have to scan pretty close together. https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/2208ec609f25db5091e1a6db4727f350.jpg

Do you find Matterport + Insta360 X3 + iPhone 14 Pro Max to be "glitchy"?

tmckay615

1

10 monthstmckay615 (4): I just got an Insta360 x3. Has anyone found it to be "glitchy" with the Matterport 3D software? I have an iphone 14 Pro Max and haven't had a problem with other things attached to it. It scans and puts the scans in the wrong room. I'm in the process of seeing it it develops okay, just wondering if that was a problem. Also, it hangs up when it's scanning and I have to either turn the camera off or my iphone off and restart.

Matterport Scanning with Pro3 Camera at a height of 5-7 meters (16-23 Feet)

Znh

16

10 monthsDanSmigrod (31749): Hi All, Above from this WGAN Forum discussion: => Attaching Matterport Pro3 to a rope? Your thoughts? All WGAN Forum discussions tagged: Tall Tripod Bestm Dan

how to best share Matterport's CAD files?

DigitalReplica3D

11

10 monthsSdoughtie (612): @DigitalReplica3D Please let us kmow what their reaction is.

Residential property with 3 buildings and MP CAD files

DigitalReplica3D

6

10 monthsDigitalReplica3D (209): @ron0987 Good to hear. I’ve read good things about Baezine from other WGAN members. I’ll look to reach out to them after the holiday. The architect requested the .DWG, .DXF and .PDF files in particular. Wish I read more success stories, regarding MP’s add-ons and support versus frustration stories. Anyone else have input regarding MP and their CAD files? I know it’s a newer option. Appreciate it. ...

Anyone Using an iPhone 15 Pro Max for Scanning Instead of an iPad?

tresdepro

3

10 monthstresdepro (385): @Vanaman06 Thank you for sharing your experience and insights! It's helpful to know about the performance limitations with larger scans and the need to zoom in for marking windows and mirrors. Your feedback is valuable and much appreciated.

1,500+ WGAN Forum Posts Tagged: Advice

DanSmigrod

1

11 monthsDanSmigrod (31749): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/f7bfe8c91a303117df00f2eddc4a693b.png WGAN Forum Posts tagged: Advice 1,500+ Posts in the WGAN Forum Tagged: Advice Hi All, To see a list of 1,500+ Advice Posts tagged in the WGAN Forum, go to: Advice Best, Dan

Matterport Pro 3 and swimming pools?

pixelray

21

11 monthsDanSmigrod (31749): @DigitalReplica3D Thanks for posting ...

Exporting A Guided Tour?

rhelling

3

11 monthsbethereeu (100): sent you pm

Matterport BIM file/MEP file conversion service?

NC3D

4

11 monthsSdoughtie (612): We do that also, but we don't 'generate' them automatically. We actually measure the components while onsite and build the BIM model afterwards. The Matterport model is strictly for as-built documentation and extra data collection. Recent Projects: https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/0fb088fe810c6096ff7d207c4f553d83.png...

How to guide a person through a Matterport tour (when they are elsewhere)?

JJ1

8

1 yearGETMYVR (1944): @DanSmigrod thank you very much Dan and superviz. Works like a charm now. For those who have not investigated the www.MeetInMatter.com service, it's really incredible. I'm trying my darndest to get agents to use this. It's next next level.

Best Android tablets for Matterport Pro2/Pro3 Capture in 2024?

Fathom3D

2

1 yearFathom3D (150): For others following along, so far the favorite options for the 8 inch form factor are: Lenovo y700 $329 (12gb RAM Snapdragon 870 chip) Aldocube iPlay Mini Pro $160 (8gb RAM / Helio G99 chip) Samsung A9 $150 (8gb RAM / Helio G99 chip) Lenovo y700 https://www.gsmarena.com/lenovo_legion_y700-11394.php Sold by Giztop: https://www.giztop.com/lenovo-legion-y700.html y700 uses a Chinese ROM based on...

Need Resources for Presentation to Architects

Chemistrydoc

3

1 yearDigitalReplica3D (209): https://youtu.be/c3RJ8_elPQI?si=-Fe15Ggz150rWJKN Congrats with the opportunity! Matterport released a new video a couple days ago. Regarding the new Cad File add-on. It’s a nice option along with XYZ, E57, MatterPak and BIM files. The beginning of the video shows the compelling reasons for an AEC company to choose Matterport. Matterport’s Add-Ons may require third party programs. AutoDesk, AutoCad, SolidCad, ProCore, SketchUp with Revit...

Scanning Occupied Spaces - Challenges

rhelling

6

1 yearVanaman06 (85): @ron0987 I am scanning with a pro 3. I am doing the same thing but I usually just skip past one scan where the door is and keep going into the next room. Every once in a while the pro 3 will give me an alignment error so I just keep going to get some addition data since I am scanning the next area anyways. Even though rare it saves me from having to rescan. I’ve never had an issue with a door blocking the pathway as long as I scan on...

Scanning Adjoining Spaces with the Matterport Pro3 to Get One CAD File?

rhelling

4

1 yearron0987 (3559): I have only tried Matterport the one time for floorplans. I used a Pro3 camera and one house, inside and out. Ordered the floorplan and found several errors on the plan, both dimensions and square footage. This is the one and only time I used them and was suppose to receive refund and never got it. So no never had success in using Matterport.

Airline Travel With Pro3 Hard Case?

rhelling

6

1 yearMatterFix (595): It is against the rules in any country to have lithium ion batteries inside any luggage that is checked (meaning that it is carried in the cargo hold with the large baggage). You must carry all batteries with you in your carry on bag(s). In the US, as long as the batteries are less than 100WH, they are fine to have in your carry on items. You can place your camera, charger, Tmount and tripod etc (without batteries) in your checked items, and...

I can't get my Matterport Showcase Floor Plans to face North

Jgravi

7

1 yearDigitalReplica3D (209): Dan, the compass works as it should in the Showcase however the Floor Plan view did not correct itself to the proper East West alignment. A head scratcher that the two Spaces are off by 180 degrees using the same re-uploaded scans. Apologize @Jgravi, I corrected my typo. Should have read, face the camera East for first scan.

Staff Using Matterport Cameras - Equipment Release

rhelling

4

1 yearScanYourSpace (954): I have tutorial videos on my youtube channel and have also trained everyone who uses them. I do include verbiage in my rental agreements where the renter accepts responsibility for damage and in my employee agreement it also mentions the same. Tom

Matterport - Plan View (Remove Dimensions)?

rhelling

6

1 yeardave3d (527): Not sure if this is the same but in the settings menu (next to exit in edit mode top left) you can go into advanced and turn off Property Layout so that your client only gets the old standard labeling. My issues with labeling in the layout view are two primarily. 1 little to no automated labeling for commercial properties and 2 if the area is an open plan you have to construct your own walls to get dimensions for areas that aren't...

How to Take Notes While Scanning?

rhelling

4

1 yearron0987 (3559): @rhelling totally understand I use it instead of taking measurements at job, it reduces that step, I have not used it with the desktop which allows you to take measurements and then put notes on photos and send photo as PDF with note. Where I used it in past when some asked if measurements were taken or to verify the measurements that were made. I used it a couple of times with confidence in its accuracy that instead of taking Disto...

How to have doors closed in Matterport tours (but open when we shoot)?

MarcelG

3

1 yearMarcelG (53): To clarify. Scan the building with doors open using the normal scan. Then close doors and take 360's so the user can take pictures from those spots. That sounds like it may work. Thanks!

Use Matterport scans for demonstrative evidence in court.

RSET

6

1 yearMeidansha (877): This is good to hear. Thank you.

Major MP Camera connecting issues today (Thursday, 22 Feb. 2024)

pixelray

9

1 yearpixelray (1074): Well just an update...this issue occurred again this morning. I immediately did the same thing...swap batteries. Boom...worked perfect. I think I have a bad battery in my arsenal. Only thing that makes sense. Maybe it's not giving off the proper power??? Who knows.

Nathan Cool's report on Harvard Business Review's take on Virtual Tours

Dataventurer

2

1 yearGETMYVR (1944): @Dataventurer From my perspective, 3d tours are CRITICAL and I'll explain why. First is real engagement and then conversion. Nothing is better. And 3d tours are not important to fetch a higher sales price, on the contrary, it is solely because they elevate the home buying experience online exponentially, for buyers. And because they place 100% of potential buyers directly inside a property remotely, on demand, is the #2 reason. The main purpose...

Client interested in Scan Concierge

sholder

14

1 yearHome3D (4234): @sholder - 3DVista is a phenomenal product. The learning curve is long, but worth every hour, day, month required for mastery. I'm not a master, may never be considering the pace at which they add new features, but I consider myself an advanced intermediate. Here is one to take a look at. HillsideTour.com https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/2b4f3c377565dc5f511014f26406ce28.jpg This is a...

Forever-PC user seeking advice about PC vs MAC for Photoshop/Lightroom

Dataventurer

9

1 yearDataventurer (521): @Wingman Thank you for your detailed comparo! You are reporting a huge difference in performance. I searched for the AMD 7950x processor on eBay and it's up around $500, just for the main chip. The RTX3060 is looking about $115 on eBay. How much was your motherboard? I haven't priced any and I'm wondering what kind of motherboard (price) would be needed to support the AMD 7950x processor. Thank you for taking time to contribute your...

Captur3D Video Placement Advice Please

DEGMedia

2

1 yearAlexHitchcock (451): Hi @DEGMedia Alex here from the CAPTUR3D Team. Thanks for flagging this issue. Can you let me know what file type you are using? I haven't come across this issue on my side, so it would be great to schedule a brief online call so we can troubleshoot the issue together. You can book in a time that works for you via my booking/meeting link here (please ensure you select your correct timezone from the dropdown menu)...

Alternatives for Matterport Floor Plans?

8643d

12

1 yearlilnitsch (5893): Sent you a dropbox link with a handful of unedited panos off my Z1's in a few different lighting conditions. My Z1's live in Auto HDR jpg mode

Non AR Matterport Wayfinding based on Mattertags?

ovrlebanon

5

1 yearMeshImages (3092): I am currently one of the Beta Testers for MPSkins AR solution, which is absolutely impressive. Currently it is just for phone, but as far as I know, they are expanding the AR solution also towards the web showcase (similar to L2VR). But this might take some time.

Matterport Overlays with intro screen customisation and image overlay

mcrksman

7

1 yearAlexHitchcock (451): Hi @mcrksman we are about to release a feature in the next 2-3 weeks that will be able to acheve what you need (and more!) I'd be happy to jump on a quick call with you to show you the steps and answer any questions you may have. Please send me a pm and we can set something up. Cheers, Alex

Future of WP3D Models: Your Insights Matter! Take Our Quick Survey Now!

DanielBenion

6

1 yearlilnitsch (5893): Having more than 3 Model Status's would be helpful I have 2 License's 1 for my photography site and another for a local builder. On the builder side of things having additional Model Status's such as Coming Soon, To-be-built, Move-in-Ready or even a just listed in addition to Sold, Pending, and the current 1 custom field. Having a cleaner unbranded tour would also go a long ways. Just a copy of the branded tour removing the logos and agent...

Pricing Matterport Pro3 scanned spaces as large as 272,000 SQFT?

Harrycayman

6

1 yearMatterFix (595): If they dont need a lot of scan density, you can probably knock it out in a day. I’d figure my day rate and add for hosting since it will take up multiple slots in your hosting account. This job could set you up for the interiors next!

Software to replicate this amazing Project?

Jerrit_Appel

10

1 yearron0987 (3559): @Jerrit_Appel if you look at Cloudpano there is a feature while building your 3d model to build a side by side slider in the 360 degree photo. Hopefully this link comes thru and this is what you’re looking for. clickable text

Matteport Overlays with Portuguese Language Support?

Rvcbastos

6

1 yearDanielBenion (127): Sure, the language support beyond English (the default) for WP3D Models is as follows: Finnish French German Italian Lithuanian Persian Portuguese Romanian Russian Slovak Spanish Turkish

Scanning Outside…

rhelling

3

1 yearron0987 (3559): @rhelling I have done exterior scans with the Pro3. In some cases I liked the look of the exterior scans when there was radius patterns and it looks good. But you have the option to use the trim tool and it will give you clean lines in the final model.

Matterport Pro3 Camera, for stairs, corridors & rows of racks / aisles?

Noddy

5

1 yearNoddy (438): Thanks all, I appreciate it. @ron9087 are you referring to the new 3D trim tool in edit menu after processing? I haven't needed to use it for fixing closed door data either, but good to know it works to fix that and re-upload, thanks.

Largest space you have captured using an iPhone with Matterport?

Taoiseach_7

5

1 yearneonma (31): I have just completed scanning a campus with more than 1600 scans using my iphone 14 pro Max, and I think it has reached it's max cap because the capture app keep crashing no matter how many times I "repair" those spaces. I know Matterport can merge large projects but they charge a good amount of money as well.

Anyone have a template or an example of a hosting agreement?

Taoiseach_7

3

1 yearTaoiseach_7 (81): @DanSmigrod Thanks Dan!

How do you charge for Hosting fee for Matterport Pro3 subscription?

Shawn_P

3

1 yearTaoiseach_7 (81): @selder76 Thank you.

Pursuing new business and diversifying?

Shawn_P

3

2 yearsDanSmigrod (31749): @Shawn_P I encourage you to watch WGAN-TV Podcast. You can search on topics such as: AEC, Insurance Best, Dan

Subscription plan upgrade in order to upload Pro3 digital twin?

Shawn_P

9

2 yearsJamie (2037): @Shawn_P I'll PM

Matterport is not actively accepting new requests for partnership?

3dscanindonesia

5

2 yearsDanSmigrod (31749): @3dscanindonesia Perhaps you could talk with an existing Matterport Partner offering the feature(s) that you are seeking? => List: Matterport Partners and Additional Value-Added Solutions Dan

Is Scanning a space that is 340,000 sq. ft. even possible?

JimmyJim

10

2 yearsPromote2sell72 (1): @JimmyJim About a month or two ago we completed a large project which was approximately 580,000 ft.² with a Matterport Pro 3 with about 4,800 scans in total. It was a large corporate center interior and exterior. I was running an M2 iPad Pro 11" with 1TB of storage. The biggest issue I faced was alignment issues due to the repetitive nature of cubicles and the unique structure being made of entirely glass walls(the walls also transition...

Developing Business in the AEC space?

kwreece

2

2 yearsSdoughtie (612): When you say AEC market are you talking about design services or asbuilt services?

Overlay comparison resources (and advice)

JamesG

5

2 yearsJamesG (81): Thanks for reaching out Alex- just replied to your PM.

MP + iPhone 13: I scan one room and the scan shows up in the adjacent room

Taoiseach_7

5

2 yearsron0987 (3559): @Taoiseach_7 sometimes the most complex issues are fixed with the most basic troubleshooting. I am glad the issue was resolved and it didn’t waste a lot of your time.

Slow Alignment on Matterport Pro3 Camera Scans During Alignment Phase. Fix?

SpencerLasky

4

2 yearsiris3d (4): When was the last time you cleaned the camera (lens, mirror, etc)? You would be surprised how a little dust impacts the alight performance

Seamlessly Link to Specific Rooms and Tags in Your Matterport Tours

Carson

1

2 yearsCarson (302): Ever wished you could share a direct link to that jaw-dropping room or the coolest product in your virtual tour? https://www.youtube.com/watch?v=9oZaHa1a5_g

How to add eCommerce integration to Matterport tours

Carson

2

2 yearsMeshImages (3092): When I first tried the Openhaus E-Commerce-Integration with my Shopify website, it was an absolutely magic experience! You can place 100s of products by simply adding the pre-created Mattertags to the tour. All data is already in the tags, amazing! I placed 150 products in about 1 hour. And congrats, Carson, the new checkout option with the contact form looks absolutely phantastic! A check in-store-availability feature could be a great...

Adding Music To A Matterport Tour?

Carson

3

2 yearsrzphotoman (1837): I've been adding music and more to all my Matterport tours for the last 4 years with MPEmbed.com and as a WGAN member you get a FREE basic account plus the Unlimited plan is only about $25 per month.

Video: How to Tag Matterport Tours Faster

Carson

1

2 yearsCarson (302): Matterport's tagging feature can take a lot of time but we've made it tagging a space super easy, check out the video below https://www.youtube.com/watch?v=bu32PTG21AE Openhaus Pro

Any way to transfer a Ricoh 360 tour to Matterport?

wildcatdave71

7

2 yearsGETMYVR (1944): And for what it's worth, in my latest IOS Capture App update, they included importing non-resident 360's, so you got hope!

Changing the colors of a Matterport tour?

Carson

1

2 yearsCarson (302): Looking for the best way to change the colors in your Matterport tours? Openhaus pro makes it super simple to quickly adjust colors of every element in your Matterport tour, check out the video below https://www.youtube.com/watch?v=jSHk-jYkSos Openhaus Pro

Adding a logo to a Matterport Tour

Carson

1

2 yearsCarson (302): Have you ever wanted to add a client logo or your own logo to a Matterport tour? Openhaus makes is super quick and easy to add a custom logo and brand colors to your Matterport Tours, check it out: https://www.youtube.com/watch?v=JsIFtmkvrBw

Easily Customize your Matterport Tours

Carson

3

2 yearsCarson (302): Yes, we can help set that up for you with your Openhaus tours

3rd Party Matterport editing service to remove person in a mirror?

Taoiseach_7

13

2 yearsron0987 (3559): @MeshImages would you be willing to show a screenshot of your IOS capture app, MP will not respond to my questions about the Beta feature in Android also being available in IOS.

Treedis Help?

Matterfan

4

2 yearsDanSmigrod (31749): @Matterfan You are welcome to share Matterport + Treedis info, ideas and experiences in the WGAN Forum. Dan

Matterport Capture App + iPad Pro touch screen Problems?

Harrycayman

14

2 yearsHarrycayman (439): I tried the app and still same problem

Matterport SDK: Quest for SDK pose rosetta-stone?

DouglasRhiner

6

2 yearsDouglasRhiner (17): As a follow up to this... I contacted Matterport Dev support explaining the issue and providing some examples of the conundrum I am facing. Well, they got back to me and it appears I have made some headway. Here is the content of the email that I got back that gets to the heart of the matter. Hi Douglas, Thanks for writing back! I've come to the same conclusion as you. There needs to be a Camera.setPose() method. I've decided to tackle...

Have you used the Matterport Revit Plug-In?

rhelling

7

2 yearsBaezeni (149): @rhelling Baezeni is a many year WGAN Service Provider within Pointcloud to BIM and other types of high quality Real Estate Photo Edit, CAD, 2D, 3D, VHS presentations from Matterport links or Matterpack XYZ, and most other type of input. We can deliver Pointcloud to BIM ready within 48 hour for any normal project. Here is a link shows more info and many examples of our deliveries: As you will see in the presentation we can...

4 Story Matterport scan--asked to start on third floor...?

Flashcutter

2

2 yearsGladsmuir (664): Hi @Flashcutter No problem, it makes no difference where you start or what you call the floors. Cortex AI will sort it out. Oliver

Matterport - combining two spaces?

Connorgrego

6

2 yearsAlexHitchcock (451): Hi @Connorgrego you can also use CAPTUR3D to combine multiple scans together in a Navigation Menu. If you haven't used CAPTUR3D yet, you can sign up via this special WGAN referrer link to receive $90 worth of free credits to order multiple virtual tours, order custom floor plans and much more

Is anyone currently using google aerial view? How do they use it?

inmerso3D

6

2 yearsinmerso3D (126): @Wingman Thank you for your valuable answer. I am already testing Studio and it is very acceptable. And I still have the Blender task pending when I want to add the 3D in the areas when I don't have them in Studio. Regards!

Matterport Axis simple vs complete lidar?

User372826

3

2 yearsDanSmigrod (31749): WGAN-TV: Matterport Axis Motorized Mount Smartphone Rotator: 1st Impressions | Guests: Gilroy, California-based Dave Avilla, Real Estate Photography and Coldwell Banker Realty Agent | www.CBnorCAL.com | CalDRE # 01075392 and Jeff Nitschke, Owner, CaptureNW covering North Idaho and Eastern Washington State | www.CAPTUREnw.com | Episode #141 | Thursday, 14 April 2022 WGAN-TV | Tom Sparks (Sparks Media Group): When and Why I use a Matterport...

Stating a Matterport Service Provider business: Do I need a drone?

User372826

6

2 yearsDanSmigrod (31749): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/7348d56a00cefc52481def843a591091.png WGAN.INFO/DronePilot https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/56459211a6873a88591dd6f387e8b5e4.png WGAN.INFO/DronePilot

Anyone ever scanned a cavern?

ArtisticConcepts

11

2 yearsDanSmigrod (31749): https://youtu.be/INH7rd9pDh4Video: Worlds best (2023) Drone LiDAR works in a Cave | Video courtesy of Indiana Drone YouTube Channel | 10 May 2023

Help Please: Matterport Pro2 Lite Upload Problems

Flashcutter

4

2 yearsFlashcutter (80): Thank you…someone already graciously shared their space. Let’s see how the new pricing structure works out. Thanks for the input. JM

Sample MP poster or 1-page handout that you have done for a trade show?

Harrycayman

1

2 yearsHarrycayman (439): Hi Im in a trade show and does any body have any samples of posters or handouts one page they have done for a trade show harry

Not getting paid from a vendor👎🏻

Skeeter

4

2 yearsJamie (2037): Are they using the tour? I had a photo company do this to me once, with 40 scans. I ended up changing the title to "guys nane - pay your invoice" Worked like a charm.

Is there a way to remove interior furnishings from a Matterport tour?

rhelling

7

2 yearsWingman (4519): Re-scan should be cheaper and less time consuming because there are two way more important questions than who can clean photos. 1)How are you going to get all 360 from Matterport in its original 16K resolution as there are no legal or allowed by T&C methods available. You can only get 4K 360 from Matterport workshop capture feature and it is only manually capturing 360 for each scan. You can get 8K 360 photos if you publish them through...

Quickest ways to make a floor plan?

Brtz

7

2 yearsmp2fp (509): One fast and affordable method is to use the Polycam room scan or pointcloud (free or paid) app and then send a link of the files from your scan to us and you will have your 2D or 3D or BIM plan back the next day. We can give you detailed advice about this and other methods of input and accuracy depending on your need. Contact us any time at [url=contact@mp2fp.com]contact@mp2fp.com[/url] Else if you need any type of floorplan from any input...

Tools/Solutions for creating virtual tours of cars?

Harrycayman

7

2 yearsGETMYVR (1944): Here is the DJI Avata flying through the Porsche museum. Many have talked about drone inside property, well your wish has come true. https://youtu.be/dhCnRjlyJsw

Advice: How to reduce Matterport alignment issues…?

rhelling

7

2 yearsMarcelloM (82): Z1 for sure is a nice and versatile 360 camera, however it is not the most recommended for scanning large spaces. You can mix spaces scanned with Pro 2 and Z1 in order to have better results.

Matterport Pro2 Floor Plan Versus Matterport Theta V floor plan?

fotoguy

8

2 yearsmp2fp (509): @fotoguy and all! If you need any type of floorplan from any input and to any out format try out the 6 year WEGAN service provider with 15 years experience producing floorplans and VIZ products on all continents MP2FP You can order in MP2FP 24/7 portal. If order before your midnight you will have your project delivered delivered in the morning your time on all workdays including Saturday. + Any input, any output, any style 2D, 3D, BIM, VHS...

How would you price an 80,700 SQ FT (20-Exhibits/hallways) Museum?

Cabrahams

22

2 yearsDanSmigrod (31749): @Cabrahams I could imagine that a Matterport Service Provider that was asked to quote on the project is making other MSPs irrelevant by mashing up 3DVista + Matterport (something that can also be accomplished with Matterport + 3rd Party Service Providers overlay). For clarification, you can still shoot the museum tour(s) with a Matterport Pro2 Camera (Pro3 recommended) and 3DVista is used for menus, branding and more. For example, the...

Anybody having any luck with Google PPC advertising?

trueview360s

11

2 yearsadostrophe (113): Hi, Here's a file with non-Matterport Keywords, related to your website. Please check the second tab for King County, WA numbers. Spreadsheet Thanks, Niranjan

A photographer offers a ton of deliverables for $250: is this Realistic?

Flashcutter

15

2 yearsScanYourSpace (954): For every Harrods there's going to be a target, for every target there's going to be a walmart, for every walmart there's going to be a $.99 store. I hate the term 4k photos, 4k is for video. they probably do what Matterport is now doing with their digital pro package. taking photos from the tour and saying that those are useable for marketing purposes... Matterport is offering it for $299 see my video about it here: ...

Matterport Tour independent of Matterport site?

Flashcutter

4

2 yearsDanSmigrod (31749): @Flashcutter What are you trying to accomplish? Example? Thanks, Dan

Play video in portrait mode in a Mattertag?

MeshImages

4

2 yearsMeshImages (3092): I will use Openhaus - it supports portrait video in the so called “Rooms” feature 👍

Are there advantages to Matterport scanning with an iPad versus an iPhone?

rhelling

6

2 yearsSdoughtie (612): That's it, I'm using the ipad from now on...

Pro3 Battery Falls Out: How about you?

pixelray

6

2 yearsScanYourSpace (954): Matterport did not replace anything, They did accept the defective battery back and issued me a refund. So far my other 4 batteries are acting as they should. Tom Sparks Scan Your Space (a Division of Sparks Media Group) Founder and CEO Tom Sparks | www.ScanYourSpace.com | www.SparksMediaGroup.com

Opinions and tips for large multi-home property please...

wildcatdave71

11

2 yearsPhilly (86): good move with the pro3. will be butter. outside scans are a breeze

Preparing to buy Pro 3, is the acceleration kit worth it?

wildcatdave71

11

2 yearsWingman (4519): call an insurance broker and find a proper one for a business. I had to do it as it was in my lease agreement but found that most I called just trying to rip me off asking to pay $80-100 per month just to replace a camera worth $8000. Then I called a broker and she found me one that cover it for less than $40/month and I also have additional $20 000 to cover any other business hardware involved. The cover is only for accidental damage and theft...

Matterport Promo Codes?

Flashcutter

1

2 yearsFlashcutter (80): Hi. I'm upgrading my plan and wonder if anyone knows any promo codes for plan upgrade with a Matterport 2? Thank you! JM

How To: Divided Retail Space - Scanned As One Space?

rhelling

9

2 yearsJoshMais (392): As mentioned above, I think your best solution is to navigate outside if you want it all in ONE model. If you are ok with TWO Matterport models, you can connect them with a Mattertag and/or a custom player like the one created with Show & Tour below: [showtour]https://kc.tours/oakstreetmansion/player[/showtour]

Moving Icon Badges around in 360 shots added to Matterport tours?

Flashcutter

10

2 yearsFlashcutter (80): That’s a great suggestion. Thank you….will try that.

URGENT: iPad closes Matterport app unexpectedly. How to fix?!

Flashcutter

5

2 years8643d (246): You will definitely notice your time on site scanning will be faster with your new iPad. Best of luck!

Drone Directory

Flashcutter

2

2 yearsLeviticus406 (1): Hello sir, my name is Levi and I am a DSP as well with our matterport scans. I would like to network with you? I am located all the way across the United States in Montana.

Starting Up---getting into Matterport 2 provider list

Flashcutter

4

2 yearsDanSmigrod (31749): @Flashcutter Thank you for joining as a WGAN Fan Club Member. Dan

If I download all the Matterport 360s, can the client re-build the tour?

rhelling

4

2 yearsExpertise (1192): Yes, they could set up a Matterport account and then you can push it to them.

Deactivated Model Link...

rhelling

5

2 yearsWingman (4519): Just an example. Your website is www.mywebsite.com and the page where you do a validation is sitting at www.mywebsite.com/mymatterport.html. You have created a unique ID for your client tour as ZZZZZZZZZ and an actual Matterport model id for this tour is XXXXXXXXX Your database file should have this one record, It can have a lot of them for other clients tours but this one will be for a specific tour in the example. ZZZZZZZZZ...

So I thought I would buy a ginormous tripod...

pixelray

12

2 yearsrko1 (376): We have Manfrotto 24 ft tripods (3), heavy but does the job, and has the correct mount for your Pro 3 or Pro 2 Arca mount. Also would suggest buying some sandbags for extra stability. No matter which tripods (we also have 30 ft painters pole for Ricoh Thetas) ALWAYS can use MORE stability.

Charging Monthly Fees?

rhelling

6

2 yearsrhelling (362): @Wingman I've never liked charging clients "extras" or monthly fees. Typically all my work is lump sum, fixed fee. I like the idea of offering (90) days free - then charging maybe a 6mo or 12mo option to extend hosting. (I might need to have a trigger that alerts me after ~85 days to inquire if they want to extend...)

Can I do a Matterport scan of 1 of 2 floors, use; add 2nd floor in a month?

Flashcutter

7

2 yearsWingman (4519): I have replied to your problem in the thread Dan has created from your last post here. Check it. I do not think you are affected by the same but at least you will know that after running a bit of diagnostic. I have also written a note on the problem that probably has been experienced by many of us and it is related to uploading process.

Suggestions for ballhead?

pixelray

7

2 yearsChemistrydoc (1933): @pixelray I've had great luck with this one: https://www.bhphotovideo.com/images/images500x500/Sirui_BSRK40_K_40x_Ball_Head_1640259979_822265.jpg It's a bit heavier than most, which is why I bought it - to reduce vibration between HDR bracket shots. Good Luck! Keith

Is my Matterport data on my lost iPad or in the Matterport itself?

Flashcutter

6

2 yearsWingman (4519): If you have not uploaded it for processing then it has been lost. However if you have apple backup setup and backup was done between completion of a job and the time you realised your iPad was dead you should be able to recover it from apple cloud. Also what do you mean by died? May be you can somehow turn it on and get the job exported or uploaded for processing.

My Outdoor space with Ricoh THETA Z1 360; your thoughts?

ImperialProperties

2

2 yearsron0987 (3559): @ImperialProperties overall it looks really good. Very minor point, turn the lights on in all rooms prior to scanning, when standing in the one room as your viewing the room the bathroom lights are off and the room appears dark. It’s not as inviting as when the lights are on. Overall looks really good.

Mounting bubble leveler on top of Matterport?

Flashcutter

10

2 yearsFlashcutter (80): Thanks Dan...extremely helpful!

Scammer Problem: Can I restrict who can share a Matterport 3D Virtual Tour?

lifestyle72

10

2 yearsfdd (125): When you visit a web from another web, your browser send the original web url to the destination web. It's called HTTP Referer header: https://en.wikipedia.org/wiki/HTTP_referer So technically matterport can give the option of forbid urls from virtual tours are embedded or linked. But I think the most easy thing is include contact name (name/telephone/url) of the owner in the matterport house title.

WGAN Special Floor Plan Pricing From MVLmedia.com

MVLmediaGreg

1

2 yearsMVLmediaGreg (14): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/dc437b308f423c8c28cbb2ba3dfffb85.png www.MVLmedia.com MVLmedia is now offering all WGAN members a discounted price on our 2D floor plan service. ONLY $16US! Go To https://mvlmedia.com/home https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/8e282fa254798096f5fe79bc33c11f13.png...

Who do you use for outsourcing photo editing?

8643d

24

2 yearsAndrew_Lampman (55): Hey Expertise, We can do either way -- I personally prefer blending layers aka. hand blending but as you mention both have pros and cons --- at the end of the day we know the photos need to WOW people so we do make sure we put the time into each photo to WOW you and your client. We use both Photoshop and Lightroom for photo editing As for file types you can send raw (cr3, dng or another format you use) or JPG files are fine as well, 2 of my...

Model mesh looks strange in Walkthrough: you too? How to fix?

Sfalco

12

2 yearsSfalco (22): P.S. my tour is shot on the Pro 3, indoor and outdoor. When I got to over 230 scans, the capture app began to crash and it took me a day of tearing my hair out to learn that I just needed to start a new scan and request a stitch. Matterport provided the stitching service for free under the circumstances, which was nice. Out of necessity, I have been doing most of my editing on my IPad, not sure if that’s making this harder than it needs to...

Some alignment and scanning questions

Olegred

8

2 yearsGamelLarry (189): I bought the Pro3 standalone. It came with the camera, charger, 1 battery and the adapter. I recommend getting at least 1 extra battery in case you have a large job or multiple jobs in a day.

Matterport Pro2 Camera still useful?

daslack

18

2 yearsDanSmigrod (31749): @daslack If/when you buy a Matterport Pro3 Camera, reminder to get on THE List: ✓ THE List: MSPs with a Matterport Pro3 Camera or a Leica BLK360 Scanner ✓ List of MSPs with a Matterport Pro3 Camera: 110 of Top 150 Markets Best, Dan --- https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/3ad543f629cc40a05d27625b16eb70ab.png Matterport Pro3 Camera | Matterport Pro3 Camera Acceleration Kit | WGAN-TV...

Utilizing Openhaus Tags

Carson

3

2 yearsCarson (302): @meshimages very insightful to know what makes you interested in using Openhaus for tagging. Thank you a million for the comment!! Just so you know... tagging is about to see a fun update. Coming soon!

Which iPad to buy/replace older model?

kjoman

5

2 yearsWingman (4519): I believe the only thing you need to do to use it in the future is to upload a job for processing. Once it is done you can recover all scans back to your capture app. @Hopscotch posted a video about recovering yesterday. See it on the link below I have also added to the thread another great discovery about this new feature. https://www.wegetaroundnetwork.com/topic/17920/page/1/matterport-cloud-restore-is-here/

What are marketing best practises?

mvanvliet

2

2 yearsDanSmigrod (31749): @mvanvliet Welcome to the WGAN Forum and thanks for your questions. Can you tell us more about what business that: 1. You were in? 2. Services that you will be offering? 3. Your planned "sweet spot" and your expertise in that area? I ask because most Matterport Service Providers in the WGAN Community offer Matterport as an Add On to their existing clients. Happy holidays, Dan

Tipped my Pro3 over and it hit the ground: now what??!

RobertGalletta

21

2 yearsRobertGalletta (67): Thank you

Which platform for private sharing virtual tours? (No sharing via link)

JayFarbman

8

2 yearsDanSmigrod (31749): WGAN-TV | Meet, Present and Collaborate Inside Your Matterport Tours powered by SuperViz | Guests: SuperViz Co-Founder and CEO Russ Rive and SuperViz Head of Sales, marketing and Customer Success Marcelo Franco | Episode: 151 | Thursday, 30 June 2022 | SuperViz website WGAN-TV | New! Matterport Live Guided Tour – Video Chat – powered by Nodalview | Guest: Nodalview Co-Founder and CEO Thomas Lepelaars | Episode: #129 | Thursday, 6...

Z1 nudged out of alignment

Deano

5

2 yearslilnitsch (5893): Matterport typically uses a Auto HDR jpg when using the Ricoh Cameras https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/6151ffd4267ae4e8dd6bba1bbf1ab34d.jpg

How To Make Extra Monthy Revenue With Real Estate Video Services?

Andrew_Lampman

5

2 yearsAndrew_Lampman (55): Thanks SeeIt360 -- if you have any questions I'm here to help you or anyone else.

Marketing tours to Property Management Firms?

tboyle

1

2 yearstboyle (30): I have been provide floor plans, virtual tours and photography to real estate agents. I am now looking to market 360 tours and benefits to Property Management Firms. Where would I find some information and marketing examples to assist? Thank you in advance and be well.

Matterport Pricing for Commercial Properties?

Plymouthphotog

15

3 yearsGETMYVR (1944): @parkerjh yesterday I spent 3 hours going through about a hundred commercial listings for lease and sales. And no less than 90% of the listings they had one or two pictures. Zero had 3D tours. Zero had a floor plan even though numerous structures I looked at were from 1500 ft² to 7,500 ft². So we can really see the low level of expectation that currently exists for property owners. I can envision in the future an agent less...

Openhaus Pro Podcast — Greg and Tracy Welch from Step by Step 3D

Carson

4

3 yearsGETMYVR (1944): I'm always looking at the local market and 98 plus percent of agents still are not using 3D tours. So the opportunity all across North America is still in its infancy. Matterport is the gold standard, and I'm very content as an ambassador for their platform.

Use Case for Heavy Industry and Production plants?

hayyu360

8

3 yearsMeidansha (877): @hayyu360 most of the time it is a case of finding a key-man to make things happen. For instance I am told in this job I previewed that I was commissioned to help the MSP who got the sale, that a former employee of the large industrial conglomerate was selling his services as a system engineer to his former employer. That led to creating an exposee of what it is like to work on the company premises and he created a custom interface from the...

Matterport Virtual Tour publishing on google maps?

Harrycayman

2

3 yearslilnitsch (5893): @Harrycayman The Matterport to Google Street View integration must be done through the account holder's dashboard.

Openhaus Pro Podcast #4 w/ Florian Wagner

Carson

1

3 yearsCarson (302): Listen in to a great conversation between Florian Wagner of Mesh Images and Carson Clement as they chat about how Florian got started with Matterport, the amazing Matterport Cloud, the Pro 3, and much more.. Enjoy!! https://www.youtube.com/watch?v=sQg1Oq7gTtw https://www.youtube.com/watch?v=sQg1Oq7gTtw

Do you have a source for an Icon Database?

VTLV

4

3 yearsVTLV (2925): Thank you for the input @MeshImages & @Wingman. Phone decided to ring off the hook when I posted this and never got back around to it. https://flaticons.net is the winner. It appears to have all the icons I am thinking of with an ability to change the colors to match the site of the client. Thank you!

The dangers of working with animals

Meidansha

6

3 yearsWingman (4519): I had to push a lot of goats away from my Pro2 camera when I was doing the tour below in an farm animal enclosure. They were just coming to my tripod trying to reach the camera. This is the only scan I could do & keep with them being at a distance. https://my.matterport.com/show/?m=Cj3U3p7MPuk&cloudEdit=1&sr=3.12,-.64&ss=23

How-To: Add a Client’s Logo to a Matterport Tour

Carson

1

3 yearsCarson (302): https://www.youtube.com/watch?v=vRzdF4EGVt4 www.Openhaus.com TRANSCRIPT: In this video, I'm going to show you how you can add your client's logo as well as their custom branding to their Openhaus tour. To do so here on the left hand side, you'll notice under where it says client, there is a client selector dropdown box. Here you can select which client you want to begin customizing their styles for. For this demo, we're going to...

MPEmbed for Matterport Tutor/Help?

Sfalco

1

3 yearsSfalco (22): I’ve been asked to use MPEmbed to augment a Matterport tour for a data facility, but I’m a (brand) new user, and I’m struggling with figuring it. I would like to hire someone as a tutor to help me learn the best way to build this tour and coach me through this project: The data center has six key rooms with engineering features that requires explanation. It contains long hallways of dead space connecting the rooms, that...

Where do y'all find new business?

Carson

10

3 yearslilnitsch (5893): Had an organic lead though my website yesterday that I am going to walk today for a Mixed use building with 30 apartments and several retail spaces Also, had a great little birthday party for one of my builders which these types of events are always great networking opportunities https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/a81f5ddab9ad04f748a704d8d7fff8bd.jpg

Openhaus Pro Podcast for Matterport Pros

Carson

1

3 yearsCarson (302): Hey all, To give you guys even more Matterport related content, we are starting a new Podcast focused on all these Matterport, metaverse and 3D capturing. Aaron Rice of the Virtual Reality Collaboration Lab (VRCOLAB) is our fist guest, we would love to feature as many members of the WGAN community as possible so if you're interested, please reply. We'd love to chat with you. https://www.youtube.com/watch?v=hjNG8CxMs2w&t=1030s

Has anyone used SuperViz?

Rob_IM4DM

4

3 yearsDanSmigrod (31749): @Pedrotex69 Please keep us posted about how you use Matterport + SuperViz to get more business. Best, Dan

Events, Conference or Convention for Matterport Pros?

Carson

4

3 yearsDanSmigrod (31749): @tosch Nope! Dan

Help Please: Matterport Pro1 3D Camera Creating Stitch Lines

360world

3

3 yearsMatterFix (595): As mentioned above, this is how the different camera images are shaded in the capture app.... you cannot judge image quality/shading from within the capture app. The shading defects seen in the capture app will not appear in your processed model. What you can look for in the images in the capture app is misalignments in the stitching of the images. Mis-alignment of images at the vertical stitching lines in the capture app. Look at...

How to use QR codes for real estate marketing

GETMYVR

11

3 yearsDanSmigrod (31749): https://youtu.be/qBysAK_GBxAVideo: New Service! E Brochure | Video courtesy of Virtual Open House Canada YouTube Channel | 30 June 2022

3x Faster Matterport MatterTaging

Carson

3

3 yearsGETMYVR (1944): Openhaus does add flavor Matterport just doesn't have.

realtor.ca - How to feature Matterport Virtual Tours?

northernWIld

4

3 yearsnorthernWIld (22): This is all really helpful, thanks to you both for the comprehensive reply. Definitely helps my understanding of the workflow. I have a few friendly Agent contacts that I will reach out to see how our local MLS works so I can tailor a specialize how-to to their needs. Cheers again.

Service Search: Rendering of a Building Scanned Matterport

Meidansha

5

3 yearsbethereeu (100): Hi, I can help you - https://be-there.eu/index.php/vr/cgi4/

Does anyone use their iGUIDE Planix for Matterport Scans?

Buster6070

2

3 yearsGETMYVR (1944): The Pro2 3D's battery lasts 8 hours and about 700 scans, which is glorious, compared to my Theta Z1 which drops like a lead weight, unfortunately. But the easy fix is to attach a 20,000 mAh battery pack to the monopod you're mounting the Theta on. Pairs well to the Capture app. Quality is lower, however the difference is indiscernible to the general public which still perceives this as new tech. I just helped sell the highest price home in...

Matterport — Baby Steps into the Metaverse

Carson

5

3 yearsWingman (4519): None, because Matterport has not been created for 3D so they cannot built a good 3D model. You can hover use it to collect some 3D data and then manually clean & fix it. Sure it is faster than doing it from a scratch but still should cost a few 1000s to build a clean 3D model with realistic textures from a Matterport tour and Matterpack.

What Analytics do you track associated with you Matterport scans?

Carson

1

3 yearsCarson (302): I'm curious what analytics you all keep an eye on associated with your Matterport scans? Is there anything that you can't track currently that you would like the ability to track in the future? Thanks!

Wording to put in a floor plan to reduce the risk of wrong square foot?

Laserpro3532

4

3 yearsExpertise (1192): Simple- we delete the Square Footage info in Photoshop, leaving just the disclaimer. Matterport SF is calculated form the interior walls, our county calculates from the exterior dimensions, so the SF is almost always low as compared to tax records.

E57 Viewer Recommendations?

cammar

3

3 yearscammar (10): Thanks I’ll look into it!

Home Measurement Specialist Certification

VTLV

4

3 yearsSdoughtie (612): Watching

How do you export full size (12866 x 6433) 360 images from Matterport Pro2?

wolfind

11

3 yearsDanSmigrod (31749): Hi All, DOWNLOAD360 service is no longer available. Dan

What other Virtual Tour platforms are compatible with Matterport cameras?

HunsletRiviera

8

3 yearsDanSmigrod (31749): Hi All, DOWNLOAD360 service is no longer available. Dan

Can't run matterport on newer Android tablet?

wildcatdave71

3

3 yearsWingman (4519): Usually on Android when you connect to wifi that does not have access to the Internet android devices display a message dialog about it that offers you disconnect from the connected network or keep connection. So in order to use this connection you should select keep connected. Your s6 either misses this dialog or you have missed it.

Most Affordable Platform for AEC Work with BIM Integration?

engineer17

9

3 yearsengineer17 (10): I appreciate all of the feedback so far. It is all very helpful and it's nice to see that others are using this technology with a similar application. The information on point clouds and the BLK360 is appealing, but I'm more focused on the photogrammetry. Again, I'm just trying to find the most cost-effective platform to do some sort of site tour. A lot of these companies are not transparent with their pricing models and are often...

Matterport overlay tech for event company wanted

GETMYVR

11

3 yearsGETMYVR (1944): Pretty cool stuff

🐞Tips for Scanning Tops of Cars/Vehicles with Matterport? 🚗🚌

skyload300

11

3 yearsskyload300 (279): @ThinkLab hello ThinkLab, thanks for the advice, insta360 has proven not good with cars, however great for stores/buildings. I don't see Dollhouse as a gimik since it's a main driver for end user's entertainment..this is their way in to spend more time on the client's model. I do not own a Pro2 yet, but I will keep your advice in mind (using both Pro2/Insta to complement each other). What is your website/insta ?

Matterport poor customer service. Floor problems

JimmyJim

32

3 yearslilnitsch (5893): @JimmyJim it was a combination of early morning lighting, smoke, and tree cover

Request for advice how to host Matterports for B&B rooms

Dataventurer

6

3 yearsWingman (4519): Here it is [threesixty]https://my.threesixty.tours/app/v/60c26u/tv3q0n/t47f7z[/threesixty]

Kevin and Emily Talk Real Estate Photography

Hopscotch

1

3 yearsHopscotch (207): Kevin and I were able to shoot some Q&A about common misperceptions about real estate photography when we were out in the field recently. If you want to hear some really honest opinions about what the job takes, check out this video which we posted today, thanks! https://youtu.be/XjT_Sehr0w0

It's official....the Pro1 is better at alignment than Pro2

pixelray

5

3 yearsGETMYVR (1944): @pixelray I began to notice ghost scans arbitrarily placed on the model in the app, when I've decided to delete scans! The only other real glitch I see is the Matterport app can only handle about a thousand scans per model. So I hope matterport gets working on that, I'm pretty sure investors are scoping out these forums.

360 Aerials + Matterport?

rodrigocastillo

7

3 yearsrodrigocastillo (129): @bethereeu Thanks for your reply. What if I just want to add the aerial view (from Android capture beta) to a tour I created on my iPad? Is that possible?

Matterport Pro2 Camera versus Insta360 ONE X2?

mefederau

5

3 yearslilnitsch (5893): ✓ Matterport Comparison: Pro1, Pro2, Ricoh Theta V/Z1, Insta360 One X

How to Transfer a Matterport scan to a client (without processing)?

NC3D

6

3 yearsDanSmigrod (31749): Yes. Correct. Thank you for clarifying that. Client must have a Matterport Pro/Business account ($69 and up). Dan

Interior Design Layout Help: is Matterport to MatterPak to SketchUp best?

lisaharpster

8

3 yearsDanSmigrod (31749): https://my.matterport.com/show/?m=5VrX3p3KkLcMatterport Tour courtesy of Listing3D | Also See this Listing3D Tour Example | Also See this Listing3D Tour Example https://my.matterport.com/show/?m=ErqFy7vK2f1 @ron0987 Among Listing3D services: ✓ rendering a walk-around 3D tour from blueprints, CAD files and/or floor plans ( example) ✓ rendering 2D images from blueprints, CAD files and/or floor plans Dan

How to 360 photograph a large boat in a boathouse for dollhouse view?

ChrisTaylor

10

3 yearsWingman (4519): I believe it looks bad because you are using a one click camera. If you use a Pro2 it will look much better.

Time to create a Virtual tour

threesixty_tours

3

3 yearsthreesixty_tours (32): that sounds reasonable from what i have seen. Have you tried using threesixty.tours? its free to WGAN Standard or Premium members. Thanks for your input. Hadi @threesixty_tours

Land topographic Model??? Tools and Solutions?

DigitalTwin

16

3 yearsEaglePrecision (289): I don't think the topics posted were relevant to the original question by DigitalTwin which was about using topography in CAD and 3D models. Surveying accuracy was not mentioned and is a more complicated topic to address. Survey-level accuracy is achievable with the providers that were previously mentioned: Pix4D, DroneDeploy, etc. but requires a deeper level of understanding of drone mapping and surveying. There are different approaches...

What do you think about this space?

kimhyunho

9

3 yearskimhyunho (23): @MeshImages Thank you very much for your kind explanation. krpano, cms4vr is quite overwhelming for light users like me. It'll be easier someday, right? I hope my boss will wait until then. haha : )

75,000 square foot shop rite: pricing/alignment questions

JimmyJim

11

3 yearsDanSmigrod (31749): 106-WGAN-TV 25+ Tips for Scanning Large Spaces with a Matterport Pro2 3D Camera with Los Angeles-based Home3D.us Photographer Eric Dole (@Home3D). https://my.matterport.com/show/?m=4411hZQU252Matterport Digital Twin by Los Angeles-based Home3D.us Photographer Eric Dole (@Home3D) --- WGAN-TV - 45 Tips: Scanning Grocery Stores with Matterport from Santa Barabara, CA based Liz McDermott (Liz G Photography | www.lizgphotography.com |...

Download My Original Matterport Scans

SNFmarkerting

15

3 yearsDanSmigrod (31749): @ThinkLab Just emailed the promo code to you. Is this a helpful tool for you? Dan

Suggested power block for use with matterport Pro 2 Lite

woodallt

2

3 yearsMatterFix (595): @woodallt You cannot operate any of the Matterport camera while they are plugged into a charger or a power brick...there is circuitry that prevents this from happening. At MatterFix.io we can add a second battery to a ProLite camera that gives the same operating times as a Pro2 camera. (essentially the only difference between a Pro2 and a Pro2 Lite is that the Pro2 has two batteries and the Lite only has one). The cost of this upgrade is $250 +...

How to pricing a Matterport Museum/Art Gallery tour like this one?

Senojev

6

4 yearsDanSmigrod (31749): https://my.matterport.com/show/?m=Hzgr9o14wZ5 Galeria Estação, São Paulo, Brazil | Matterport Digital Twin created by Brasil 3D Realidade Virtual Matterport Blog (20 October 2021) Learn about the historical and contemporary works of Brazilian artists in Galeria Estação | Brasil 3D Realidade Virtual uses Matterport to increase the visibility of non-scholar art collections to a global audience

MSP Seeking Insight into Insurance Claims Documentation Space

AW360ME

2

4 yearsDanSmigrod (31749): WGAN-TV: MSPs: How a Matterport Tour is Used to Create Xactimate Claim Documentation with Claims Delegates Founder and Licensed Insurance Adjuster and Xactimate Team Leader Andrew McCabe (Andy@ClaimsDelegates.com) | Thursday, 7 October 2021 | Episode 120 WGAN-TV | 9 Benefits of Matterport for Property Damage Insurance Claims with greater Chicago area Property Damage Consultants' Jonathan Sabath @JonSabath | Aired Live: Thursday, 30...

Can't align Matterport MatterTags properly: how to fix please?

Mastle

14

4 yearsDanSmigrod (31749): @Mastle Need help locating a Matterport Service Provider with a Matterport Pro2 3D Camera? ✓ WGAN Find a Matterport Service Provider Map (Or, email me: DanSmigrod@WeGetAroundNetwork.com) Best, Dan

Matterport BLUR BRUSH - Yay or Nay?

GETMYVR

5

4 yearsGETMYVR (1944): @Dataventurer Excellent - that was all it took. Have a great week! I knew I could count on the WGAN community.

Tripod for Z1 Theta for Cars and Car Showrooms?

Harrycayman

7

4 yearsHarrycayman (439): Thanks wingman That's pretty neat will try and get it. Just waiting on Z1 to arrive .

Multiple Matterport starter accounts?

Andy17

2

4 yearsWingman (4519): I do not think it is in Matterport interests to limit anyone to one account only. The more we have the more we pay to them.

Multiple "unable to scan" error messages

Shawn_P

20

4 yearsShawn_P (310): A follow up. Matterport has instructed me to send my camera in and for $500, they will send me a replacement camera since mine is out of warranty. Better than another 3k for a new one. Thanks all for the advice.

Is there a way to edit Matterport images?

kwreece

2

4 yearsDanSmigrod (31749): @kwreece Listing3D offers decluttering of Matterport tours. Depending on your needs, I could imagine that Listing3D may be able to help you. (Yes. I understand that you are not seeking virtual staging.) Matterport does not offer editing of the panoramas. Matterport does offer blurring, if that's helpful. Dan

Advice needed: Scanning roofs (for commercial roofing company)

JonnathanAlgarin

24

4 yearspcollart (100): @JonnathanAlgarin sorry for the late reply ... I had a couple of days off! Please reach out and I can get you in touch with our Customer Success team in your region. Regards, Paul paul <dot> collart <at> cupix.com

Ideas for a 300k+ SF Venue?

Virtour

6

4 yearsWingman (4519): I think the best will be to do each floor as a separate Matterport tour with stairs. Then ask Matterport if they can stitch it with some reasonable time. If they refuse or cannot do it fast enough you will have a tour for each floor which you can use with a 3rd party VT platform. As for the best way.. may be use a front shot flat 2D image from a building/drone nearby to show all floors from the ground to the roof in one photo. Then if you...

MPEMBED lighting (brightness/contrast) settings Question

SpencerLasky

3

4 yearsSpencerLasky (419): Thank you Noam!

The Spa in El Bosque: Includes Matterport Scanning Outdoors with Pro2

rodrigocastillo

5

4 yearsrodrigocastillo (129): @chrispy_magic I work for a beach resort and doing virtual tours is one of my duties so I didn't "charge" anything. Total scan count is 117.

Floor plans without Matterport

Harrycayman

9

4 yearsfotoguy (835): When doing a floorplan only with the MP camera, how many scans are required in a room? I would guess a bedroom might be one but a large living room might be two or more. In addition, you would have to do closets, stairways, etc. Is my thinking correct?

Cloud storage recommendations?

Hopscotch

5

4 yearsMeshImages (3092): A NAS (network attached storage) is a good idea, but you will have to spend a lot of money on the storage and the management of such a device. And maybe also keep in mind, that a NAS is not (yet) a cloud solution. You can access these files from the office network, but not from other locations and probably not from any device. Furthermore you will loose all the data, if you loose the device (from fire or damage or robbery). If you want to...

Matterport features and picture packages for real estate

BenAdgie

7

4 yearsBenAdgie (85): Thanks for the feedback! We have been typically pulling stills from the matterport scan. The overall image quality is high but artifacts are very common. We have also started exporting the still editing to spend more time in the field. Thanks for the feedback on arranging the pictures. We have found it is time consuming labeling the picture files in a similar order you described. Arranging the pictures on the single property website feels like...

Photo Capture errors: Can you help?

Wonderdawg

6

4 yearsGETMYVR (1944): When I first started my journey I shot Matterport only and all my images came from my matterport camera, until I purchase my Nikon D750 and lenses, and I would never consider such a thing ever again. At no price. Night and day difference.

Matterport Scan distance in Warehouse Aisles & will I need Alignment Tags?

brianbenjamen

9

4 yearsWingman (4519): Have a look at https://www.wegetaroundnetwork.com/topic/15182/convection-centre-3d-tour/

minimap broken, please help

mina86

9

4 yearsmina86 (4): Hi, thanks for the replies, I have an update. I sent a ticket to matterport support and then called them. They said that I should know that they support only 200 scans per model, anything bigger could bring problems. That was on the phone, and the lady said they would investigate further. Then I've got an email saying that this was a misalignment problem and they will try to align manually and we should wait 3 or 4 days. No idea, for me a...

Do I owned the copyright of my MP-to-360s published to Google Street View?

GETMYVR

4

4 yearsWingman (4519): Have a look at the following thread https://www.wegetaroundnetwork.com/topic/14941/page/1/affordable-way-to-showcase-golf-courses--huge-outdoor-business-on-maps/ I have 2 blue lines shown there and each displays "©Wingman Media"

Expenses vs Deductions and taxes

thereal360

2

4 yearsMatt19 (354): Hi Alex, Hobbies (losses) are not deductible. If this is business then the loss is deductible. Do some quick googling on what is business verses hobby. If business then you can deduct. Standard deduction vs itemization has nothing to do with your loss, if that that is what you are asking. Perhaps you are talking about the standard mileage rate vs actual costs? All that being said usually it is best to have a conversation so that the...

One Click Custom Parameters for iGUIDE & Matterport 💪

JoshMais

3

4 yearsDanSmigrod (31749): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/ff3d623855892187673b8829bc8b1da5.png 3 free months of Show & Tour Starter account with this WGAN affiliate link for Show & Tour and WGAN coupon code: WGANST [To be eligible to receive WGAN-TV Training U (in Matterport) 1-Year Membership, send a Show & Tour payment receipts for $228 or more to: DanSmigrod@WeGetAroundNetwork.com]

How can I make an interactive PDF? Need help.

rodrigocastillo

3

4 yearsironwills (29): It is quite simple. Open an existing PDF, like the map. Then choose Tools > Edit PDF > Link > Add or Edit. Just add the MP link. Adobe help page: https://helpx.adobe.com/acrobat/using/links-attachments-pdfs.html let me know if you need more help -Jennifer

Gores Holding / Matterport stock

pixelray

5

4 yearsGerhard (1484): https://www.youtube.com/watch?v=KYx_BgT_Ehs https://www.youtube.com/watch?v=KYx_BgT_Ehs

Yikes! Matterport bad map: 180 degrees out of rotation. Help please ...

ImperialProperties

9

4 yearsMetroplex360 (9436): I hate to say this, but this is one of those cases where using the one shot 360 cameras fails compared to using the pro cameras.

Project for scanning a Castle

JaviMorales

7

4 yearsJaviMorales (4): Thank everyone for your answers!! Regarding the linking images is exactly what i though, I need to see the ones suggested by and decide which one suits better my budget and needs. That's what I need to confirm with them on the pitch, deppending on the amount of outdoors space I will see, however i picture it more practical to do it linking the images to the indoor tours. Thanks for the offering, I will take it into account, are you...

Ex-Matterport tech person to consult with?

Noddy

3

4 yearsNoddy (438): @ Axis360Media, Thanks for your input, We are using all Pro2 cameras though.

RFP: 2D Floor plan Designer

Amphotos

8

4 yearsWingman (4519): You will love it. I have ordered from Captur3D a floor plan once only but it has even come with a site plan.

How to Password Protect a Matterport Digital Twin (and Related Assets)?

Harrycayman

9

4 yearsJoshMais (392): @AhmedAttia No, this is not possible.

Hi-tech house tour exposes personal data

aidanashby

4

4 yearsGETMYVR (1944): Having been in the retail sales business long time with credit applications and such, I know what it means to secure personal data. That's why I always do a good scan before the job with my eyes,and I've even had occasions where customers didn't care their checks and driver's license were exposed on the coffee table, so I hid them. I let them know everything the camera can see so will the world. I know securing personal data prior to a photo...

Any offline virtual tour software like Matterport/Cupix with automatic mode

peanutismint

5

4 yearsDanSmigrod (31749): WGAN-TV: Intro to Metareal Stage Virtual Tour Platform Demo/Discussion | Wednesday, 25 March 2020 [metareal]https://tour.metareal.com/apps/player?asset=56bc6513-64df-4140-85ef-a1624f590c0b[/metareal] (Credit: WeChalet/Le Vertendre) @peanutismint This WGAN curated list may be helpful for your research: ✓ WGAN List of 170+ 3D/360º Virtual Tour Hosting Platforms/Software For example, you might check out Metareal Stage 3D virtual tour...

Mileage Cost Calculator 🚗🚗🚗

JoshMais

1

4 yearsJoshMais (392): https://wgan.info/showandtour/wp-content/uploads/2021/03/Mileage-Cost-980x551.jpg Do you know how much it costs you to travel to a shoot? It may surprise you if you’ve never looked into it before. Like any other expense, it’s important to know your travel costs so you can accurately charge for your services and any additional mileage fees. When calculating travel costs, you should take into account how much you want to be paid for your...

Asked to be a guest speaker for landlords? Advice

coulee360

5

4 yearsQueen_City_3D (3159): If I were presenting to landlords I'd focus on the Virtual Tour being not only a way to market it for rent, but the best way to document the shape of the building/unit prior to the tenancy. I had a personal experience myself where a tenant caused a bunch of damages. With the Matterport tour from before the tenancy started I was able to zoom in and take snapshots of the "BEFORE" and contrast those with the AFTER. The new accounts...

Switching from Matterport to Iguide?

Dcook001

10

4 yearsDanSmigrod (31749): Video: WGAN-TV 3 Introduction to iGUIDE PLANIX Camera Kit (and Demo) with Planitar (iGUIDE) Marketing Manager Chris White (@Chris_iGuide) | Thursday, 18 March 2021 https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/3ef57856b9994e2112811b3daffa2b4f.pngScreen Grab from iGUIDE PLANIX Pricing Page @Dcook001 In the mean time: ✓ iGUIDE PLANIX is the 3D Camera Kit Matterport Wished It Created (in Many Ways) ✓...

Google Street View - 360 Photo showing on home screen, can you change it?

3DElevations

3

4 years3DElevations (15): Hi TakedaSan, Thanks for the tips - not intelligent is an accurate statement. I've checked on some old jobs and its hit and miss. I'll give it a whirl and see if I can have a happy client. Shame google can't reinstate the old functionality, and that would be win win. Thanks again

Color correction for Oak Cabinets with Matterport snapshots

Queen_City_3D

3

4 yearsQueen_City_3D (3159): @rzphotoman Thanks... that helps. I was playing with the Orange and Red panels, but I see that I was adjusting the luminance, not the saturation, so I wasn't getting it to where I wanted. Adjusting the saturation is definitely more effective.

Which 360 camera do you use to scan autos and auto dealerships?

Harrycayman

5

4 yearsHarrycayman (439): Thank you guys it seems the Z1 is camera of choice. and that works with matterport app so i can use that for car interiors and pro 2 for exteriors and BLK in case its all out doors.

Best online courses?? 🧐

JoshMais

3

4 yearsDanSmigrod (31749): @rzphotoman Yes! 1. Real Estate Photographer Pro Course. Save $400 with coupon code: WEGETAROUND 2. Crash Course 1: The 5 Day 3D Tour Professional Course. Save $50 with coupon code: WEGETAROUND 3. Crash Course 2: The 5 Day Real Estate Photographer Course. Save $100 with coupon code: WEGETAROUND 4. Virtual Tour Pro Course: Save 15 percent with coupon code: WGANVTP 5. WGAN-TV Training Academy 6. WGAN-TV Training U (in...

What happens to the models I host if I quit my subscription to Matterport?

Shawn_P

4

4 yearsCharlesHH (640): You can transfer one model to a new FREE account that your client must open. Then if they want to share it on a website or anywhere, they must upgrade the FREE account to a STARTER account and pay a monthly fee. Hope that is clear.

BLK360 + Matterport Pro2 = 1080 scans (and crashing): Now what (please)?

Harrycayman

9

4 yearsHarrycayman (439): Hi Dan i will look at new ipad with more memory as i have the BLK app on that too. Also Gerhard that's good to know Harry

Remodel Before and after scans: stay in same model?

PWIMAGING

9

4 yearsron0987 (3559): @Wingman It would be great if they would do it. This is something I have been researching and trying to find for awhile now, I have a contractor extremely interested in this feature. In the last 2 months I asked Matterport if it could be done even mentioning Dee had indicated that it was possible. Tech support responded with Dee no longer works here and they have no plans to do that. They would would be interested in the feature if I was...

FREE Property Websites & Custom Players for WGAN Standard/Premium Members🤯

JoshMais

2

4 yearsJoshMais (392): With the Show & Tour Media Player, you can... Combine photos, video, and a virtual tour into one player. [showtour]https://show.tours/963n1950/player[/showtour] Display a before/after tour for builders. [showtour]https://kc.tours/3904homesteadct/player[/showtour] Combine multiple Matterport tours together. [showtour]https://kc.tours/oakstreetmansion/player[/showtour]

Seeking pricing suggestions for non-tour videos: interviews, info spots,etc

Dataventurer

2

4 yearsGlennTremain (2983): @Dataventurer add to the list "why use a realtor that uses premium property marketing"

Charging customers for hosting?

JimmyJim

11

4 yearsJimmyJim (76): Thank you all for your help. Lot's of great info. here!

How can I virtually stage/render a Matterport space at studs phase?

pixelray

11

4 yearsConor_Brady (8): Hey @pixelray You have a few options depending on your budget and what you want to achieve: 1 - image of virtually staged unit - boxbrownie is the cheap and quick option 2 - for marketing online, I would suggest a 3d render video mixed with motion graphics - can get lots of info into 60, easy to share online etc: https://www.captate.com/portfolio/3d-video-for-multifamily-real-estate-development/ 3 - for online or in-person sales meetings, a...

3DVista with embedded Matterport spaces: i Need comments (please)

MyVirtualScan

7

4 yearsHome3D (4234): @kirtg - it’s simple. The same essentially as linking in a video from Vimeo or YouTube. This similar tour has a dozen Matterport’s and about as many videos. OreanaTour.com https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/89252b345de0fcd689533b6904ae6214.jpg

Advice on landing insurance company gigs?

Shawn_P

6

4 yearsGETMYVR (1944): @DanSmigrod Thanks and I just got a call out of the blue one day for the above scan, and a contractor was trying to figure out a better way to estimate all the damage. With the 3D scans not only were they able to see the full extent of the damage but a determination of where the fire started and where it eventually went up to. My customer told me basically fire insurance adjusters have normally relied on blown up images, but when they saw the...

carry bag for Bushman monopod v2

JPPeron

2

4 yearsDanSmigrod (31749): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/5b4b4741818d2467c0c9143d3a6358cd.pngScreen Grab: Matterport Gear Shopping via Amazon | Curated by Dan Smigrod, WGAN Forum @JPPeron I use the Manfroto Tripod Bag featured in the WGAN curated Matterport Gear Shopping via Amazon list. Dan

Show & Tour Update: New Dashboard Design! 🥳

JoshMais

3

4 yearsJoshMais (392): Here are a few tips to take full advantage of the new dashboard! In the video below I'll cover how to... 1) Efficiently delete projects. 2) Quickly see unpaid invoices. 3) Customize the layout for projects and clients.

Future prospects of Matterport? Should I buy Matterport Pre-IPO Shares?

Silvadro

23

4 yearsrko1 (376): bold text We are always looking, are we happy with Matterport? Depends on which day it is. We are an MSP, and on the capture team. We have been shooting with Matterport for 5 years. Technology is like grabbing a handful of sand, what you have in your hand at this minute won't be there in the next, but a new handful is always available. Do we make a living strictly on Matterport? Yes and no, it is currently a substantial part of what we do. We...

What is your experience with live video chat within a Matterport tour?

Harrycayman

2

4 yearsDanSmigrod (31749): WGAN-TV How Matterport Service Providers can Make Money with AgentRelay as an Add On with AgentRelay Founder and CEO Dan Cattermole | Wednesday, 21 October 2020 @Harrycayman ✓ Transcript: WGAN-TV Live at 5 | How Matterport Service Providers Can Make Money with AgentRelay as an Add On: Deep-Dive Demo and Discussion of the AgentRelay Reseller Program So that you are intimate with AgentRelay, I encourage you to: ✓ You can book...

How to scan a golf course?

JanHamorsky

13

4 yearsJanHamorsky (180): @DanSmigrod everything is still in the process of negotiation, but once I have it done, I will definitely publish it here. Thanks for the good ideas! Best, jan

Must Have's for Every Job?

DigitalTwin

9

4 yearsPickChuck (413): @DigitalTwin I know that you already have a Pro 2. I have to second what @trueview360s is saying. I shoot with a Ricoh Z1 and get good results. It might not be a bad idea to have one as a backup or supplemental camera. My best friend has a Pro 2 and a Z1. He has mastered the Dual Fisheye technique on the Rioch as well as the in camera HDR technique of the Z1 (I taught all he knows :) and I have been absolutely amazed at what he is getting. It...

Recruiting new Photographers / MP Techs - Where have you had most success?

mib94

2

4 yearstrueview360s (117): Try the Google Trusted Photographer list at https://www.google.com/streetview/contacts-tools/ I have had lots of success there.

Manage your Matterport plan and save money

dave3d

4

4 yearsBrokerBruce (281): Understood. Thanks

Can I Transfer a Matterport space from Classic to New Free Account?

CharlesHH

9

4 yearslilnitsch (5893): @pixelray I am shooting more and more Zillow/CloudPano tours these days though I still offer and shoot Matterport I have a traditional stills plus Zillow 3D home tour package for $300 that sells like wildfire

2D color flooplan options/work arounds?

Padz82

7

4 yearsAlexHitchcock (451): Hi @padz82, I just replied. Thanks, Alex

CloudPano

AerialWayz

5

4 yearsAerialWayz (81): @lilnitsch Thanks, aerials look very clean. We have been specializing in aerials for the last 5 years so all this new advice and info on 360 is a great help for our future projects. Thanks, John.

iPad Air 2020 versus iPad Pro to pair with Matterport Pro2 3D Camera?

BrettMtn

7

4 yearsinmerso3D (126): @BrettMtn I recommend Pro even if it is old. I have the first Pro (I think 2017?) And it works great. I have had 1067 scans and it is the same as 10 scan.

Matterport New Pricing Plan versus Matterport Classic Pricing

RafaelJM

1

4 yearsRafaelJM (7): [Translated by Google Translate - @DanSmigrod] Hello friends I would like to share a question with you. I am a Matterport user and I have both plans (classic and new). Faced with the new policy of eliminating the transfer of spaces ... Like everyone else, it will seriously affect the profitability of my business. I work with the real estate sector and the monthly commissions vary a lot ... (the prices of the projects are very...

Removal of two scans from Matterport tour? Other solutions?

Shawn_P

12

4 yearsDanSmigrod (31749): @lilnitsch @Home3D Ha! Too funny! Happens to all of us! Dan

Advice for warehouse mezzanine with two staircases

tinsoldier

8

4 yearsDanSmigrod (31749): @tinsoldier Yes. Please do keep us posted. Would :heart: to see the Matterport digital twin, once ready. (And, whast you learned ...) Good luck! Dan

Matterport Statistics - Google Analytics? Other?

rodrigocastillo

4

4 yearsDanSmigrod (31749): WGAN-TV CAPTURED Training Week for Matterport Service Providers-Part 5 of of 5 Short Story #841 - Heat Map WGAN-TV CAPTURED Training Week for Matterport Service Providers-Part 5 of of 5 Short Story #842 - Top Referrers WGAN-TV CAPTURED Training Week for Matterport Service Providers-Part 5 of of 5 Short Story #843 - Additional Data WGAN-TV CAPTURED Training Week for Matterport Service Providers-Part 5 of of 5 Short Story #844 - Reports ...

Workshop tools disappear in Chrome

sese

2

4 yearsWingman (4519): Chrome is updating these days quite frequently. It may be a problem with any update applied but it requires restarting PC for it to work. I run into a problem a week ago that Matterport tours were not showing in Chrome at all. Just a blank white screen was shown instead. After I restarted my PC everything went back to normal.

My first Gallery tour - Comments and feedback welcome!

rodrigocastillo

3

4 yearsron0987 (3559): I agree @ftosolini but would also add as you get use to the MP camera that when you set the camera up, don't position as close as you did on the large painting. Other than that I think it looks good.

Ipad air 2020 vs ipad pro ?

geemaps

6

4 yearsdndavis (50): @geemaps Multi-threaded apps can divide their processes between multiple CPUs (which includes multi-core CPUs and virtual CPUs) and run those processes in parallel. This can increase performance, as well as lower costs by allowing processes to share physical resources. It is extremely difficult to code, however. Some tasks benefit little if at all from multi-threading, no matter how well coded. Problems with such things as concurrency and error...

First Matterport tour of many. Feedback?

rodrigocastillo

3

4 yearsrodrigocastillo (129): @lilnitsch I had that doubt when doing it. I even tried on one room but one of the blinds was not working so it looked weird. Thanks for your input.

Matterport MatterTag - Slidesshow

filinto

20

4 yearsfilinto (31): Charles, do you know if we can embed a video (from Vimeo) that loops?

Website for acquiring new clients / backend for image delivery and billing

PickChuck

21

4 yearsDanSmigrod (31749): WGAN-TV RELA Booking System and Billing Platform for Matterport Pros with RELA CEO Mike Land | (20 February 2020) @PickChuck If you are using many tools to manage your business, RELA simplifies with its "Swiss army knife" all-in-one platform. RELA solves these problems: ✓ creating Single Property Websites (branded, unbranded) ✓ getting paid (option to release digital assets when paid in full or party) ✓ delivering digital...

Seeking input on Real Tour Vision

dndavis

4

4 yearsDanSmigrod (31749): Here is the link to register for the RTV webinar tonight at 7 pm EST: https://attendee.gotowebinar.com/register/4326501700928981262

MatterTag Issue

filinto

3

4 yearsfilinto (31): Well I can add the photos to my website, but that means we are constantly working our way around Matterport platform issues...I don't think this is a problem with my online image database that has facilitated my work methodology in so many ways. Thanks

Help Please! Can not get out of Matterport 360 View...

Sibee

5

4 yearsSibee (25): @BIGNAIZ Thats no good for general people viewing it.

Highlight Reel Problem - extra large over 600 scans

tresdepro

1

4 yearstresdepro (385): Hello Everyone, I've been trying to add the dollhouse and floor plan view in the highlight reel for a massive factory (about 800 scans) but some unknown reason I cannot add them, no problems with inside views. Just in case I tried with a small tour and I didn't have any problems whatsoever has anyone run into the same problem? any solutions? best Angelo

Should I buy Matterport Pro 2 camera?

TakingArt

7

4 yearsDanSmigrod (31749): WGAN 3rd Party Service Providers - such as MP2FP @MP2FP) – can provide floor plans from Matterport tours: regardless of which camera was used to create the Matterport tour. Dan

Mattertag question re: embedded video not showing up uniformly

picture_this

6

4 yearscastaway (78): Others will feel differently and not want to spend the time on any extra scans, and that's fine, but I don't bother with regular height scans in a mirrored bathroom, or any tricky mirrored area. Not at first. At first I'd lower the tripod all the way, all the way down as far as it will go and, overlapping several full height scans with low, lowest scans on the way into the funhouse of mirrors? all around the bathroom, in the shower/tub,...

Anyone know if Matterport can correct this?

Shawn_P

9

4 yearsimagine3d (37): That suggestion is possible but no guarantee and a lot of extra work especially if plus if you have a 4000-6000 sq ft home to scan. You will have to preview each scan to make sure the scans are not giving this issue. It'll take forever to finish the home. In my point of view, this issue is the responsibility of MP to fix. For an expensive camera such as the Matterport Pro, we should not have to deal with issues like this. Professionally we...

What 3rd Party Service Provider do you use to create accurate floor plans?

mib94

4

4 yearsDanSmigrod (31749): @mib94 WGAN MarketPlace includes these WGAN 3rd Party Service Providers of Floor Plans (including CAPTUR3D and MP2FP. Best, Dan

Advice for scanning large spaces (Galleries, Museums etc)

tinsoldier

9

4 yearsbriangreul (684): I generally will do at least one overlapping scan. Sometimes I'll do 2 or 3, just depends on how squirrely the space is. I will also sometimes force close the app and reboot the camera to make it start over with alignment. The alignment algorithm seems to be weighted to the last 3 to 5 scans. There are sometimes good reasons to jump around with large spaces, especially when coming around the core of a building.

Compare Aryeo and Show & Tour?

Dunetop

5

5 yearsmib94 (56): I switched from tourbuzz to Aryeo earlier this year, and it's been great. They're responsive to feature requests and if issues come up they are fixed quickly. The platform is robust and surprisingly has been a key competitive advantage for us compared to others in our market. They added some nice support for building interactive floor plans with a direct integration with CubiCasa. Our customers love it. I have no experience with show and tour,...

R&D New York Times (LiDar?)

oshioyi

2

5 yearsTosolini (4401): This is such a beautiful, interactive, yet linear storytelling. Thanks for sharing it. I'm guessing that for the photogrammetry part they used a DSLR camera and a software like Agisoft Photoscan (renamed as Metashape) or Reality Capture. The quality is definitely superior than what you can attain using the Apple Lidar. I did some tests with various iPad Pro apps and the results are promising, but not photogrammetry quality. Yet, for something...

When to Archive a model on Matterport

misho73

3

5 yearsmisho73 (50): Thanks @DanSmigrod much appreciated

MC250 exposure / seam issue + advice?

picture_this

5

5 yearspicture_this (22): Thanks Wingman- appreciate the confirmation!

Suggestions for filming a camp (indoor + outdoor)

Virtour

6

5 yearsEaglePrecision (289): Why wouldn't you be able to capture the entire campus in one aerial model? Pix4D, DroneDeploy and MapsMadeEasy all have capture apps that enable planning and executing large area flight plans with multiple individual flights (and battery changes) and their processing software, whether desktop (Pix4D) or cloud (Pix4D, MapsMadeEasy, DroneDeploy), can handle very large datasets. There are many examples in their sample galleries of large area...

Matterport alternative

8643d

5

5 yearsDanSmigrod (31749): @8643d WGAN Member @GlennAronwits used ThreeSixty Tours mashed up with Matterport and WP3D Models WordPress Plugin in the (top) Tour above from this WGAN Forum discussion: ✓ ThreeSixty Tour Examples Dan

On capture app, scan number goes back to earlier number, repeating it.

Pedrotex69

4

5 yearsHarlanHambright (2145): Yes, when you have a packed screen the errant scan can take a while to find. Matterport: make the last scan orange or pink or something! Zoom in and scroll around, you’ll find it!

MP Capture app "Updating Map" hanging

BrendanB

6

5 yearstoddwaddington (541): @BrendanB, so sorry for your frustration. I've had issues where the scan sort of "freezes" in the middle or capture doesn't recognize or other. I usually start with the camera. Power down, then allow it to power up. So far that has done the trick.. I haven't had to restart my iPad. I have closed out of the app and reopened. But, usually powering off the Pro2 does the trick.

What is this Matterport issue, and is there a fix?

MattSCrowder

15

5 yearsMattSCrowder (110): It appears that a window marker from the upper floor was bleeding down onto the main floor. Once I removed that window marker, everything worked.

Any idea how this tripod is remote controlled (for Theta Z1)?

ArchimedStudio

10

5 yearsArchimedStudio (714): @Fmarta I was also thinking about this avenue. Can you share photos of your setup? It's not so much to create a Matterport tour while I stay seated on the couch sipping margarita and controlling the vacuum remotely. It's more to create a 360 video walkthrough. What's the top speed and are the wheels big enough to move around in an uneven concrete warehouse (for example)? Thanks!

Suggestions 360 video hosting (options for Vimeo and YouTube)NOT TOURS!

Dataventurer

21

5 yearsDataventurer (521): @tmroberts Thanks for your continued comments here! Are you able to host a 360 video file? I saw only an http link associated with the 360 mp4 file I uploaded. I could get the non-360 video to play as a Link (instead of an embedded link)nicely but no luck with the 360 video. I wasn't trying to use a 360 thumbnail. Thank you again for your comments. This forum really is a great resource for members!

Demand for video tours

8643d

16

5 yearsHome3D (4234): I agree that "slideshow videos" which some older agents still refer to as 'virtual tours' are boring, redundant, and make an agent look WAY behind the times. Virtual tours, whether Matterport 3D, GeoCV 3D, NodalView, EyeSpy360 or 3DVista (and others) are what Buyers are looking for today. We talk about agents and brokers a lot because they pay for media (photos, videos, virtual tours) but let's never forget that the Customer in...

Create 3D Tour from 2D plans

Tristate3DNick

21

5 yearsinmerso3D (126): I had the same case as you with a client and I solved it with render 360 and TST, achieving a good quality and low cost solution accessible. In some cases we work from cad, others from skecthup and others from a pdf sketch! (After this I added it as an additional product called Cad2Tour) The option to do it as immersive similar to matterport is possible but I found them very expensive and with slow platforms and not so suitable for mobiles (as...

Theta stitcher problem - help needed

thereal360

9

5 yearsthereal360 (271): @DanSmigrod Yes they are helpful, but not the problem that I am expericing. I believe he is talking about using the DFE HDR option, where images are fused to one in camera. I did bracket option where i have 7 HDR's Theta stitcher seems very finicky I blended in LR. Manually megred a window with PS. made sure teh right dimensions are used and saved as tiff. Tried to stitch as plugin export and as in "edit in" menue in LR. Get the DNG...

Can I transfer a model from the Capture app to another?

delucasso

8

5 yearsDanSmigrod (31749): @delucasso While @Oboldyrev finds this easy; I think of it as frightening. It should be an Apple-like experience. Dan

Best way to showcase real estate photos on my website

toddwaddington

9

5 yearsDanSmigrod (31749): WGAN Standard and Premium Members - like @GETMYVR - can get the free use of Show & Tour Pro plus plan.

Rain on 360 shoot

thereal360

4

5 yearslilnitsch (5893): Overcast/raining conditions can sometimes provide a better lighting scenario acting kinda like a natural soft box

Do you outsource your video editing?

8643d

10

5 yearsPhotoAndVideoEdits (258): In and out within an hour!

I am thinking about starting a virtual tour/Real Estate Photograph business

Malek

32

5 yearsVTLV (2925): Do yourself a favor and learn the fundamentals of photos editing. This is a trade, not a get rich quick scheme breaking into a new industry. So many real estate agents get a license and think they'll make large sums of cash. 80% of them make less than $20,000 a year. Agents get in, sell a friend or family members home, starve and drop out to a part time job and rarely get back in. Happening a ton with 360 photographers as well. Ebay always has...

Any tips for shooting/scanning a multi-level indoor open space?

GWatsonImages

13

5 yearsMattSCrowder (110): @GWatsonImages Very well done! I glad you found an option that worked for you. I'm in Indy too, so DM me if you ever want to grab a coffee sometime.

WP3D compatibility question

tinsoldier

5

5 yearsDanSmigrod (31749): [wp3d]https://gallery.we-get-around.com/3d-model/millennium-gate-museum-atlanta/fullscreen/[/wp3d] @tinsoldier Such a great question! As far as I know, there is no sharing option that would allow the branding to be shared (other than using the original link like this one (which is also embedded above): https://gallery.we-get-around.com/3d-model/millennium-gate-museum-atlanta/fullscreen/ (We Get Around logo front and center and then always...

Full Service Basic On-Site Gear/Workflow/Scheduling Questions

kaplan

7

5 yearsPickChuck (413): @kaplan - I don't know if I would show anything to an agent prior to blending and editing it. That might be more confusing than it's worth. It will also slow you down. I actually use a microphone stand for my Z1 and it was about $38. I find it perfect. I had to get an adapter to get to 1/4 20. I would get good at stills, add Zillow 360's, add Asteroom, add drone and if someone put my arm behind my back I would add video. (and they would...

Black start screen in Matterport model

tinsoldier

1

5 yearstinsoldier (25): I'm embedding a matterport tour with the provided iframe link, and the start screen with the play button just has a black background rather than an image from the tour behind it. I'm also noticing I'm not getting the "Tour...presented by" coming up after play as it does if I just accessed it via the matterport link. Any ideas why is this happening? Using Chrome and have the tour set to Branded. Thanks for the advice

Do you make Developers get their own Matterport accounts?

Cabrahams

3

5 yearsAxis360Media (325): Charge hosting! My 200 models generates quite a bit of cash flow. At least 6 times the cost of the plan plus extras.

Color and contrast Adjustment

SpencerLasky

3

5 yearsDanSmigrod (31749): @SpencerLasky This will give you a good overview of MP/Embed: ✓ Free Use of MPEmbed Premium Basic Plan - An Overlay for Matterport Showcase ✓ All WGAN Forum discussions tagged: MPEmbed Special Offer for WGAN Standard and Premium Members ✓ Free use of MP/Embed Premium Basic via WGAN Rebate Form Best, Dan

Marketing for Realtors??

thereal360

18

5 yearshomefinders3d (349): @GETMYVR thanks I just wanted to be sure I was following correctly. Looks like you are in Buffalo. Last time I was there was to visit my grandmother, Christmas 67’.

Ghost writing for website?

thereal360

3

5 yearsthereal360 (271): SO, do you all write your own website posts?

Photographer dipping my toes into 3D/360. Am I on the right track?

condra

12

5 yearsGETMYVR (1944): I would suggest use the iPhone for making phone calls, texts, taking selfies, but if you're looking to do matterport, you want to use the best camera possible to get the best results. Theta Z1 at the minimum. I tried an iPhone and an iPad on a sample matterport tour, and at the same time I connected a Z1 and I also did a portion of the house with a pro 2 3D to see how they work together. Worst tour ever produced.

What is the best camera/system for producing a 360 tour of a college campus

HunsletRiviera

1

5 yearsHunsletRiviera (7): Hello WGAN I'm looking for some advice, I am the proud owner and operator of a Matterport Pro 2, and have recently received an enquiry about creating a virtual tour of a college campus here in the UK. The campus is rather large, sparse grounds with many different faculty buildings. I know that Matterport struggles to cope over a certain amount of scans, and I 100% believe that this campus is too large for Matterport to handle in a single...

Are there any Film/TV Commercial Location Scout and Managers on here?

purplejesse

2

5 yearsZeeshanV7 (7): Hey Jesse, yea sure! We're a Film/Media Real Estate Brokerage. We focus on filming locations and also do 3D Scanning, etc. You can check us out here: Ventra7.com

Matterport Scan of one house with three floors and no stairs to connect

Ramojakubovic

10

5 yearsron0987 (3559): The other thing to consider if like @lilnitsch says if you get the right time do the entire stairs on all three floors so there is no major lighting difference. But remember to open the doors on each level. You will find the end product color balance is better. Just a suggestion.

Ricoh Z1 vs. Pro2 Scanning Speed + Some Zillow Questions

kaplan

18

5 yearsJonJ (1760): Hi @kaplan! I am a bit late to the conversation, but I figure I will throw in my 2 cents. So here goes... Based on my current business, about 60% of my revenue comes from traditional photography, 20% from virtual tours (Matterport and Zillow 3D Home) and the remainder from other (video, aerial and virtual services). Also, most of my new clients engage me based on photography services and video, not Matterport. That being said, This is how I...

Camera Settings for Real Estate Video

8643d

13

5 years8643d (246): @thephilm Very informative. Thank you!

Can't edit 360 uploads to Zillow?

kjonyou

16

5 yearsVTLV (2925): Zillow Video used to require being shot through the app or pay them a couple hundred bucks to upload your beautiful video. Unless you uploaded more than 10 a month. One month you're told a video will help your tour tour rank first on Zillow Search results. Then they fade off and not longer rank high making you a liar. Same for Zillow 3D. It's a constant revolving tower of goo with updates. As you know Zestimates rarely match up to proper current...

Calls slowed. What would my fellow Forum Members Focus On?

VTLV

17

5 yearsadc1967 (79): Commercial Real estate and Property Management companies. Commercial office spaces, etc are taking a hit (covid). Much of those potential buyers and lease customers are out of town. Im seeing tour growth in those areas with my business. I'm getting apartment requests now. Remember I'm a commercial Architectural photographer as well, so Matterport is piggybacking on my main services.

What Photosphere Pano Virtual Tour Software has mini-maps?

aerialpixels

3

5 yearsVTLV (2925): 3d Vista offers that ability to have a mini map (if you have one) Place it over the tour and have radars that will point out to the direction you are looking.

Lens for RE Photography: 1-2 mm on the low end make a big difference?

thereal360

10

5 yearshomefrontphoto (39): EFS does not work on full frame. I use a 16-35 L lens that I picked up on eBay for $700. That's my primary and it takes excellent pictures. I've heard good things about some of the Tamron wides but I can't really suggest any of them because I haven't tried them.

WP3D Models versus Show & Tour versus gofullframe

thereal360

3

5 yearsthereal360 (271): UHM... nobody has any thoughts on this? Show and Tour / GOFULLFRAME / HDPHOTO HUB / WP3D Models What are the main benefits from one over the other? OR are they NOT all similar? Does WP3D do something different? THANKS for your time

Book keeping...?

thereal360

11

5 yearsJMEPhotos (36): We're using Freashbooks online cloud invoicing.

Matterport photo quality

joecostanza

6

5 yearsHarlanHambright (2145): They’ve been run through photoshop yes but I wouldn’t say substantial, just normal, but then I used to do all my own color printing.

Not uploading from Matterport Capture app

Harrycayman

3

5 yearsHarrycayman (439): Yes. It uploaded 3 times. Two of those said zero and then I re booted iPad

Best VR Tour Product for Large Spaces???

punjuut

6

5 yearsDanSmigrod (31749): @punjuut Okay. Thank you for the additional backstory. Use-case is always very helpful for deciding which solution is right for the problem/opportunity .... I am curious how others will respond. Of the 150+ 3D/360 virtual tour platforms/software and 50+ 3D/360 cameras in our space, I would suggest looking at these solutions first: 1. CupixWorks from Cupix – Compare BIM and construction documentation side-by-side; point-cloud,...

Scanning a boat hull advice

Gerhard

3

5 yearsDanSmigrod (31749): @Gerhard Portland, OR-based Topa 3D Founder and CEO Paul Tice ( Linkedin) about your question. Paul teaches this course: ✓ Lynda Course: Learning Pix4D Drone Mapping with Matterport Pro Paul Tice And, was my guest on this WGAN-TV Live at 5 Show: ✓ Transcript: WGAN-TV How to Make Money with Matterport in the AEC Space Like @SiteTour360, Paul recommends BLK360 (or higher) and ClouCompare software to compare the before and after...

Need advice

Shawn_P

5

5 yearsJonJ (1760): I think that part of the reason you seem to run into a bunch of "flakes" is because of your low pricing. When you are starting out, or even if you have been in business for a while, it seems like it makes sense to come in at a lower price point and "steal" business from your competitors. This is not a good practice for a number of reasons. If you are competing on price, everyone loses. By offering a low price, you devalue...

Getting started with little money

Fish

30

5 yearsjen_ishayoga (33): @fish Hola and welcome aboard! Question for you ~ what market are you interested in getting into? You had mentioned 360s but later go into real estate and photos. So many of these markets bleed together, which is awesome and you'll probably have a lot of opportunity across the board! My specific focus (right now) is REP. One thing about this area, specifically, is that agents are looking for a one stop shop. You may offer 360s but there...

Asteroom Marketing Idea

jwaltphotography

5

5 yearsjwaltphotography (55): Thank you!

DSLR gimbal for video tours?

8643d

6

5 yearsahojman (335): Crane, Ronin, etc.

Asteroom and CAMPERS?

thereal360

14

5 yearsthereal360 (271): @Ghagendorf Nice work :) @PickChuck Well, I am trying to figure out how they tick.... because i think they just get the 360's from the Manufacturer, for newer Models maybe within the last few years. Most off the older ones or used ones i don't see 360s... So back to my question...Have you found any in your area with NO 360 tours? I was just curious.

Understanding Matterport subscription charges

joecostanza

3

5 yearsjwaltphotography (55): The model is broken. I would highly recommend shopping other hosting companies such as Asteroom. Their models are easy to follow and match volume of use as reasonable prices.

Show & Tour + Asteroom for a small rental: how to best post on Facebook?

thereal360

6

5 yearsthereal360 (271): @PickChuck yes I did... They are included in the link of the SPW above... Scroll to photos.

How I remove Matterport UI when using screen capture software

ZakhZ

9

5 yearsExpertise (1192): Good stuff.

What setup to start with (again)

Rusty

9

5 yearsGETMYVR (1944): Dear universe, please send me a Leica BLK 360 so I can donate my pro 2 3D to an aspiring virtual tour artist.

Private scans, accesible by external website...?

virtuallyreal

4

5 yearsJuMP (2031): @virtuallyreal There is maybe another way. Do you accept the password protect solution? Currently you can setup "one" password for each showcase in my.matterport.com setup page. After that you embeded the showcase in your website. When your customer want to view it on your website they must request password. You can just write the password on your page after your customer log in your website. It should work. But if your...

Best camera to capture 100,000 square foot space?

EnvisionedSpaces

8

5 yearsDanSmigrod (31749): @EnvisionedSpaces In a few sentences, can you describe the space and how it is presently being used ( how it will be shot)? Dan

Matterport Customer Service... :(

Seaweedsoul

7

5 yearsDanSmigrod (31749): To follow-up on your discussion: ✓ How to use a 'Matterport Sandwich' (and How to Avoid Having to Use it) Dan

How to turn a Matterport Highlight Reel Tour into an MP4 Video?

JMEPhotos

8

5 yearsZakhZ (49): I use OBS to screen record and edit with Adobe Premiere. Mattervids is another great option, as it gets rid of the UI.

Large room disappeared from model after being processed in my.matterport.co

sese

7

5 yearssese (45): Hey @Castaway, thanks a million for your very detailed reply and your advices. I did try to add some trims marks specially to the area that disappeared and reuploaded the model with no success. Oh, I also tried moving the stairs to floor 1 as you suggest, but no difference. We will go to the property again today or tomorrow, now that we have the lights we need to finish the dark rooms and we will follow your recomendations. Lets see...

Ricoh Theta Z1 Android Matterport scan time

Sophoto

2

5 yearsron0987 (3559): @Sophoto is the view on the screen similar to that of Ipad view. I do not use the Android app but that seems extremely long time to process and align, but I have not timed my Ipad recently on the total time per scan. What android tablet are you using?

Quick Tip to those who use WP3D Models and encountered the same issue

ZakhZ

4

5 yearsrpetersn (2013): Thanks @ZakhZ - Great suggestion here! There is also the option of adding a bit of custom code to your site (in the form of a 'single-model.php' template replacement) that doesn't require the use of a plugin, but this is a great/quick/straightforward solution. For a plugin-less way of redirecting the "standard" to the "skinned" view, do this: 1. Create a new file named 'single-model.php'. 2. Paste the...

Image retouching

Ultimated1228

9

5 yearsfotoguy (835): I always pull MP to pull all of my images. Man of them I can fix myself if it minor. Anything else I send to Jon at PhotoSparc who is a member of this forum. If I need color fixes, fire in fireplaces, images on the tv screen, etc, he does the job quickly, efficiently and at a good price.

MPembed minimap on mobile

MattSCrowder

7

5 yearsMattSCrowder (110): I've looked for these options and cannot find them. Is that some sort of custom coding I would have to do?

Deep links with MPembed

MattSCrowder

7

5 yearsCharlesHH (640): @MattSCrowder Great. Looks good. The longer version is where you create hidden matter tags with your account number and the version. This is just a way of ensuring that it picks up your premium settings, but with what you have done - that cracks it. Good news. Best Charles

Client Wants Matterport - Advice Needed

GeorgeH

5

5 yearsDanSmigrod (31749): @GeorgeH Welcome to the WGAN Forum and thank you for your insightful post. Since you have the client's trust - and your competitor has a Matterport Pro2 3D Camera - is there a way for you and your competitor to collaborate so that you and your client are happy (instead of reshooting with the Insta360 One X?) Using 3rd Party Matterport overlay too - MP/Embed - you can: ✓ adjust the brightness, saturation, contrast, hue, white balance...

Wayfinding Strategies

MattSCrowder

6

5 years4DTours (16): CAPTUR3D are working on an AR Digital Twin of your matterport tour which looks like it will enable wayfinding. It isn't released yet but it does look very interesting more info here https://captur3d.io/digital-twins

My first Matterport 3D Tour: Feedback Please (used Z1 and V to compare)

FabioLuna

7

5 yearsFabioLuna (7): thanks everyone for the feedback. I had the cameras at about 5 1/2 ft,I will definitely try using different heights depending on how tall the total space is. @castaway I have no idea how that mesh got created, I don't remember deleting any scan points and I didn't touch any of the windows. I was going to use the Z1 first and take advantage of the light, but the battery had drained because I forgot to turn off the camera after charging(...

Government or highly secure clients

Mattmadden

5

5 yearsMattmadden (10): Thanks for the advice, I'll give a review of the other tools out there. Right now we are only offering Matterport but really like the iguide system when we did our initial research. perhaps if the client's budget is large enough we may invest in that product as well for larger commercial/government properties.

Matterport tour with multiple start points

BenAdgie

9

5 yearsDanSmigrod (31749): https://youtu.be/x9mBndq86ZAMatter Hacks: Deep Links Shortener | Video courtesy of Actionable Insights YouTube Channel (17 March 2020) Hi @BenAdgie In this Actionable Insights YouTube Channel video (above), you will learn: ✓ how and why insurance claims use Matterport deep links [ relevant to your use case] ✓ how to create a deep link ✓ see new Matterport feature: short link for deep link A transcript of this video is available in...

Z1 captured 3D tour vs Matterport Pro2 3D Tour Pricing

FabioLuna

2

5 yearsSkeeter (464): I can't buy a Z-1 so I can't offer that yet.

Custom Skins and Custom Domain Names for ANY Virtual Tour or Video 😎

JoshMais

2

5 yearsDanSmigrod (31749): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/f0e1613fd3ddd0811d1f3a8b18e7865d.jpgWGAN Standard or Premium Member? Receive the free use of Show & Tour Plus Membership using this WGAN Order Form for Show & Tour Plus Membership Plan. For the password, Private Message @DanSmigrod Hi All, In addition to three free months of Show & Tour Plus Plan for WGAN Forum Members, today (Friday, 17 July...

Schematic floor plans limitations

sese

6

5 yearsmp2fp (509): Dear @sese If you check the mentioned floorplan service from our portal www.mp2fp.com you will find that we can make any size and any split or combination or style or file format you want. We do not have the limitations in size or other things that are mentioned above by other providers and we provide your own logo and info on your project not our logo. Since the larger floorplans like you mentioned takes more time to produce we charge a...

Does anyone know the software featured here?

pixelray

2

5 yearsBarnesCreative (89): 3D Vista

How to hide a floor in a Matterport tour?

Harrycayman

5

5 yearsCharlesHH (640): You know you can do it super fast in EDIT mode? Click on the 3D Scans icon and then just click on the Eyes to hide them. That's the Eyes that show in the list on the right.

Transferring a Matterport Classic and Transferring Models Between Accounts?

TimothyThomas

4

5 yearsTimothyThomas (77): Wellllll the gift card idea to transfer didn't work for us... had to use a real credit card. But other than that transferring a Classic account to a new owner worked. Now to see about transferring spaces from the new plan to the classic plan to see if that still works. Thanks all for the help T

Real 3D environments to explore with VR headsets? 6 DoF

Levazland

10

5 yearsBoasxaner (7): If you use PreVu3D you can work with both matterport and LiDAR which generate even higher resolution using BLK360, Faro and RTC 360. It is also quite interactive, tried their demo the other week.

Urgent! Help Please! On Site; Camera not connecting

Cabrahams

5

5 yearsDanSmigrod (31749): @Cabrahams Anything here helpful in this Emergency checklist for Matterport Pros experiencing problems while on site? https://www.wegetaroundnetwork.com/topic/4713/page/1/emergency-check-list-matterport-capture-app/ Dan

Help with Hosting virtual tours on Google Cloud Platform (GCP)?

Friendlybb

2

5 yearsFriendlybb (4): Figured it out :) just had to export as html and not ggpkg and set the bucket storage to public.

Compressing/resizing photos

8643d

4

5 yearsrudyespinosa (7): @8643d There is a trial. See top right last menu option titled ">GET THE TRAIL". You might need to be on a desktop. I use the lightroom plugin and it also comes with stand-alone. Been using it for many years.

How enable a shopping cart within a Matterport MatterTag? (Help please)

Virtualflip

9

5 yearsVirtualflip (4): Hi, @HomePlanNZ, Thanks for the information. I think we will have to wait for Matterport to launch a feature to better integrate shopping carts. Best.

Advice please for Matterport scans of a new, empty apartment building

sese

9

5 yearssese (45): @kigilido @briangreul, sorry I forgot to put your link in my previous message.

How to update half a Matterport scan of a showroom (1/2 space updated)?

MattSCrowder

11

5 yearsMattSCrowder (110): @ron0987 I will give it a try. But I let them know it may not work and that we might have to do the whole floor. They accept that possibility.

Do you have Printed Handouts Ideas for Matterport Scanning?

MattSCrowder

6

5 yearsMattSCrowder (110): @johnwheatley The hospitality industry is a good industry for this - Though most of them are broke right now so I've been doing some barter. I've got about $2000 in gift cards so far from 4 upscale restaurants. Some of them like the hosted tour if they do private events and such, Some just want me to publish to Streetview and call it a day. Showrooms are also good. I just got a signed contract to build a tour for an outdoor furniture...

Large scale facility and floorplan

Wonderdawg

6

5 yearsGerhard (1484): @briangreul I have scanned 4 very large schools. The app crashed when I went over 500 scans. Was a total nightmare. But the only thing that saved me was Super DEE. She stitched all the models for me some had uptown 30 separate models that had to get stitched. Ad she did a stellar job in a record time. So can Matterport still stitch models or are they too busy working on the iPhone app ??? That is also rubbish by the way. I am not pushing...

20-second elevator pitch to realtors for Matterport

johnwheatley

3

5 yearscswartz (98): Many Realtors still think iPhone photos and a photo tour with the Ansel efect is all that's needed to get a house on the market. And it's true. You can do that. What they do not understand is that the market has changed and the focus is now on the online audience. They are the ones buying most of the properties. You need to convince Realtors this sells houses in today's market. Especially in today's market! It could not be a better time for...

1st VT with the Theta Z1 and wondering how to capture a "regular" still

MCML

5

5 yearsMCML (8): Thank you for the info! I do have a DSLR that I could bring but was hoping there was a way to take the stills from the tour like I did with the Matterport. I have googled converting an equirectangular image to a normal image but that didn't return many results. From what I could see, yes, it would be quite complicated.

Help - Need to add 360 Panoramic to Highlight Reel

PropertyGuyCLT

2

5 yearsPhotography360 (40): Lonnie, You can place and position them on the capture app or I tend to use the floor plan view to position them. I also place them in the highlight reel and just add two views from it and adjust the rotation direct for both so it gives a full 360 view of that view.

Matterport Mattertag JPEG Size Recommendation? And, Text Overlap Solution?

3SixtyNow

1

5 years3SixtyNow (484): Is there a way to not have the text overlap the image until clicked on? Also, what is a good size for the image? I have to combine multiple images to cut down on the amount of tags. I don't want them to cover the entire screen from left to right. Thanks https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/b9b9c74822dc9c8e01636cb693b2094b.jpg...

How to add buying option in virtual tour?

Saulius

2

5 years3dshowcaseuk (1355): Simple way to do it clickable text

How many people use tablets instead of your phones?

somd4522

5

5 yearsAtriux (52): Yes. I use the iPad with Z1 . However i'm about to change it very soon ... its outdated :). Good luck with Qoocam8K ...I still bet on Z1.

Does MP no longer accept dropbox hosted links for media?

AlexofInnovated

1

5 yearsAlexofInnovated (7): In my models I tend to utilize the tags more than any other feature. Specifically with adding media (images) to tags. In the past I have been able to host the images on dropbox, create a link to that image, change the parameter to raw=1, and then paste that link into the tag. However, now it is not accepting my link, and images on previous models have disappeared. Does anyone have any suggestions to what the problem may be? or if MP no longer...

Looking for tech service to repair matterport pro2 battery

nachomorzan

7

5 yearsaerialpixels (457): @nachomorzan check out my new entry to the post https://www.wegetaroundnetwork.com/topic/11939/page/1/see-how-to-open-matterport-pro1-3d-camera--li-ion-battery-question/

Help please with large scale models: scanning techniques? gear?

BobbyG

14

5 yearsBobbyG (50): Just ran out of film with my brand new camera Pro2. Scan 209 then 187,188,189 I’ll post something

Virtual tours for cars

Harrycayman

13

5 yearsJanHamorsky (180): Hi @junior, I mostly placed the camera on the floor between the front and rear seats and tilted it forward towards the dashboard, between the front seats. I used an Insta360 invisible selfie stick with a small tripod. And to remove the tripod I use Affinity Photo editing software: Live projection / equirectangular projection / inpainting brush tool... Best, Jan

Ricoh Theta Z1 360 Stitched RAW files layers/masking within Photoshop?

aabley

2

5 years360ignite (6): I don't think you can stitch the RAW files and keep them as that. You can have the stitched file as a TIFF 360ignite

Options for self hosting virtual tour on own website

JakeMcK

2

5 yearsDanSmigrod (31749): @JakeMcK Welcome to the WGAN Forum. For self-hosting virtual tour options, it would be helpful to know: 1. client category 2. client's use case for the tour 3. what "inductions" means. (Can you say a different way?) 4. help understanding if you prefer self-hosted or embed (cloud hosted) (and why) 5. why you have chosen not to use Cupix. That will provide much insight 6. "big picture" of what you are trying to achieve for...

Do you have a preferred CRM to recommend? Salesforce, Hubspot? Other?

SpencerLasky

9

5 yearsSpencerLasky (419): High Level is impressive - seems like a big learning curve to understand all it offers, you use this as your CRM I assume, seems to have the same approach as hubspot but more agile. thanks again Spencer

Looking to purchase a DSLR

8643d

53

5 yearsExpertise (1192): 80D, 10-22. You'll do great.

Cheap domain names

GETMYVR

4

5 yearsbriangreul (684): I've been using AWS for a while. They are at like $12 for a .com which is more or less the going rate. I forget who they partner with.... but Amazon is not actually the registrar. Their DNS is cheap and bulletproof and auto-configured when you use them for registrar. Fair warning, it is a very technical tool. Their hosting is very good too, but you need to know how to manage a server. Otherwise you are better off with someone like BlueHost.

Best Solution for Longterm Tour Hosting

realeshots

4

5 yearsbryanhscott (843): @realeshots I'm on the $9.95/mo plan that expired on Feb 29, 2020. When I get to the one-year mark, I will just change my subscription to their run-of-the-mill, public offering, which is found here: https://www.eyespy360.com/en-us/. Though the monthly price goes up and the quantity of included panos goes down, it could well be a better deal when considering long-term hosting. Certainly worth checking out before you get to the end of your...

Anyone Have Experience With LinkURealty CRM & Services?

PhotographyByWasim

2

5 yearsdave3d (527): There are numerous apps and many are supplied by the brokerage firm they work with. Top Producer is one I've heard a lot that is subscription. But part of what they pay the broker percentage for is things like that. I'd say check and see what's non-subscription first as getting into real estate is incredibly tough. 75% to 85% don't make it 5 years.

Newbie Matterport Question - 360 View Labels Placement Wrong

OutermostImaging

6

5 yearsOutermostImaging (4): @HomePlanNZ @Wingman Thank you both for your input. I've tried rotating and adjusting the label position and zipping back to the other to see if it made a difference and I could not find any (but I'm new so much to learn). I did speak to Matterport support late today and they confirmed it was a bug. It was one that they had see before and thought they had squashed but evidently is back (their words). They said that they would follow-up with...

How to Promote Your Agent’s Brand + Maximize Their Listing Online 🧐

JoshMais

11

5 yearshomefinders3d (349): @simbany1 I concur with that, the deliverables is a solid benefit. I've tried Captur3D and used their deliverables and their delivered analytics. I also see where it can be used at the listing presentation.

Question For 3D Vista Users

Snap

5

5 yearsSnap (194): Thanks so much for your input @BarnesCreative @Home3D and @dzunker

What is your pricing strategy for charging for Matterport tours over time?

BillJones

1

5 yearsBillJones (22): If this has been covered, sorry, I didn't find it. Since Matterport has changed to 25 or 50 or whatever active sites, how are you handling the realtor charges, do you have a set time frame. ' like, I charge this and the tour will be a active for 90 days' If you are an active Matterport provider for real estate listings, how long do you leave active? do you know when the house sells and you can make inactive? Or, are you moving away...

Problem with Matterport moving from inside to outside; How to fix?

itsrichphoto

16

5 yearsSpencerLasky (419): I found what seems to be the issue but not sure how to fix it. the numbers in the capture program and what we see in the final don't match but you can see from the furthest back point the cloud point in the porch - you can't, however, see that cloud point once you move forward to the next three scans - again maybe the door is doing something strange acting like a mirror? ...

How to combine different spaces into one tour?

Saulius

8

5 yearsAlexHitchcock (451): Hi @sauliuis CAPTUR3D provides a Multi-Tour Navigation Menu for your Matterport scans. You can sign up via this special WGAN link to get your first 6 bookings free: https://captur3d.io/?ref=WGAN Please let me know if you would like an online demo of the platform. Thanks, Alex

Cancel Matterport Account

June

6

5 yearsJune (411): Thanks! I did do a support ticket but the last one took three weeks to get an answer so will call tomorrow.

Explaining the difference between a virtual tour and a slide show

jacobpmac

9

5 yearsDanSmigrod (31749): Hi All, And some - like realtor.com - call "it" a VR Tour! That's from the discussion: ✓ Publish Matterport to Partners (Realtor.com is working. Homes.com is not) This "it" conversation could make your head spin! :cool: Dan

Matterport.. Join , Die or Migrate...

Bollingerphoto

3

5 yearsGFHoge (162): This validates my decision to diversify my 3D 360 Business thanks to Dan and the great people he has put us in touch with! Ben Clairmont, Angus Norris, Glenn Tremain, just to name a few. We are all in this together, so we have a large "eco system" to beat back their attempts to control OUR businesses. Thank you Dan for putting this together so we can freely share and learn from each other what needs to be done. Anyone want to buy a...

Scanning large space - advice for using BLK360 with Pro 2

SpencerLasky

8

5 yearsleonherbert (903): @SpencerLasky Cool project

AEC Walkthrough Functionality

zenith012

11

5 yearsscott_cupix (272): Hi David, I recommend you setup a demo with our team. Feel free to email me at scott.anderson@cupix.com or phone at 650 785 2122. We have first hand experience in the high-rises and resorts types of building you seem to be targeted. Realtors on this forum can work with current version of Cupix with no specialized training. But the type of software tailored for you would be Cupix Works. We have support offices staffed with application...

Finders Fee?

crephotos

1

5 yearscrephotos (11): What is a fair finders fee for appointments from another pro leaving the industry?

Interactive and 3D Floorplans Service Provider?

pixelray

6

5 yearsDanSmigrod (31749): @pixelray What did you decide to do regarding interactive and 3D floor plans for your real estate agent clients that what to go beyond "normal" floor plans? Dan

Matterport versus iGuide?

CuttingEdge

9

5 yearsmdezz (4): Just starting out in this end of the business and I already own a THETA z1- but looking into Matterport and now iGuide. Matterport supports the 1 with good results but alas no floor plans. Will dig into iGuide a bit. Thanks!

Can virtual furniture be added to a Matterport?

NewsdeskVT

9

5 yearsftosolini (268): Even though you cannot use it for Matterport, you can virtually stage 360 photos with Visual Stager. And you can do it yourself. This is my first attempt: https://masterbedroom360.isonmarket.com/#scenes/5e92cb3baf337c085c0023ef I also think that, due to the current situation, virtual staging is becoming more and more valuable. I just completed a project where the agent wanted the entire house virtually staged (13+ rooms). She also needed...

Can you combine 2 separate dollhouse into 1???

pixelray

7

5 yearsbryanhscott (843): @pixelray 400 total scans for one model will amount to approximately 10GB (the math: 25MB x 400). Your storage capability starting point is 80% of "Capacity" due to overhead needed by ios, etc. So, so "Available" is reduced by whatever that 20% equals to be safe. Once you run that math, do you have at least 10GB left to use? If yes, you should be good to go.

If You Could Only Pick 1 and Why

JayInLA

13

5 yearsDanSmigrod (31749): @JayInLA Which Which 3D/360 Virtual Tour Platform and which 360 Camera are great questions, EXCEPT the answer typically depends on for whom and for what use. For most WGAN Forum Members, here's the WGAN short list of: ✓ 3D/360 Virtual Tour Platforms and Single Property Websites for Real Estate These WGAN Forum resources may be helpful too: ✓ List of 140+ 3D/360 Virtual Tour Platforms and Single Property Websites for Real...

Advice for an architect that is starting a side hustle offering 3D/360?

DanSmigrod

3

5 yearsTripp (10): I am also looking at providing architectural 3D for the construction and architectural world and I came to the same conclusion as Marco that not having control and ownership of the content is a no go, though I would also like to hear from others their pros and cons to using Matterport vs.Theta? Thank you, Tripp

Highlight Reel Not Working

pixelray

3

5 yearspixelray (1074): Strange...always used Firefox with no issues til today

From Highlight to Explore 3D Space Mode: missing any parameters?

BobbyG

4

5 yearsBobbyG (50): I realized by the time I got over to broadway, that the 360 photos are so much easier to work with. Client is happy though.

Long Term Matterport Approach and Exit Strategy

Wonderdawg

5

5 yearsJayInLA (45): I have the same dilemma myself, I’ve heard a lot of people only use Matterport for their house tours and then they use another platform for their business tours. And now that Matterport is now going into competition with its own customers that they’ve sold equipment to and that use their services, this is extremely off putting to me and a lot of other people within the industry and for that reason now a lot of people are moving away from...

Anyone else see a red overlay onscreen when editing?

BobbyG

1

5 yearsBobbyG (50): Anyone else see a red overlay onscreen when editing? Seems to happen when I hover over scan points. Thanks Bobby

Race to the Bottom Pricing

Wonderdawg

2

5 yearsExpertise (1192): I price in a way that I calculate works best for my business, and my employees. Period. I have been offering Matterport as an affordable add-on to our photography services. Pricing is based on that. My goal has been to grow our customer base of agents, and have a higher percentage of those folks consider Matterport scans to be a part of their marketing package, and include it in their listing sales pitch. Then I'd like more agents to...

Received this morning: "You will be reported to [CO] state officials."

pixelray

15

5 yearsphotosintheround (43): Just saw Gov Polis' press conference. Looks like the order will end on the 27th, BUT, restaurants will remain as it is now. Looks like other businesses, like haircuts, will open with specific restrictions. Regarding real estate, 1 on 1 showing will begin again, but, no open-houses. In addition, some counties, including mine, have requested to use their own discretion to make the rules. So.....in a week, it looks like we will be able to go...

Needing Help Deciding

photosbyhopsing

3

5 yearsDanSmigrod (31749): Other advice for @photosbyhopsing ...?

How to Calculate Matterport SQ FT for billing purposes?

3dprovirtualtours

10

5 yearsJuMP (2031): @michaelakinyemi Thank you for introduce JuMP free measurement tool link. @3dprovirtualtours If you want to get more accurate result of measurement you can select to join JuMP member. We have one online tool named JuMP-ME v2.0 that can provide you "Fill hole" and "Cut area" functions to accurate the measurement result. You can PM me for the detail. And if you can provide one of your Matterport showcase link we can generate a...

advise on 360 photos using matterport platform

EnvisionedSpaces

3

5 yearsbryanhscott (843): @EnvisionedSpaces Yes, but to process through Matterport, you need at least one 3D scan in the model. As for single panoramic retail cost, I charge $15 each if running through MP. You can use any 360 cam, but your customer will need a player to view. ShowandTour.com, among others, can display them for viewing.

Matterport contacting your clients to sell them cameras

ChuckJ

14

5 yearsleonherbert (903): Wait if there is all this demand why did they fire 1/3 of their staff ????

Scanning with multiple floors (no stairs)

Wonderdawg

6

5 yearsWingman (4519): You can leave scans on steps in case somebody wants to walk them so elevator buttons will be just for those who do not want to go through steps. A deep link can be accessed if you press the "U" key on your keyboard. You will need to be in your tour opened in an internet browser, find the spot you want to create a deep link for and then press "U".

Considering 3D Virtual Tour Business

PamelaHaley

11

5 yearsPamelaHaley (13): @wingman I didn't see the conversation screenshot yesterday. I see the discrepancy in how you feel about pricing has a lot to do with where we live. I'm not sure if it works in Australia, or whatever part of Australia you are in. Let's say, my 1,400 sq ft house in Georgia for sells for $130k. IF I go into the city of Atlanta, GA that same home is worth $200-300k. In Los Angeles, California, that same home is $400-650k. It's about all about the...

RICOH Theta Z1 connection issues with Android phone. Please help.

JPPeron

3

5 yearsDprice2414 (1): I had issues with connectivity too. I ended up uninstalling the app and reinstalling. Working fine now.

Matterport Floor Plan request not working

GETMYVR

6

5 yearsbryanhscott (843): @GETMYVR Matterport's floor plan processing schedule is definitely taking longer than is used to. Used to be about 4-6 hours, but now is taking a full 48 hours. Not much different with Captur3D.

Scan Spots all over FloorPlan. Not Happy.

BobbyG

10

5 yearsHomePlanNZ (251): Though it's a big investment - the best solution is to buy or get a hire arrangement in place for a Leica BLK360. We use this for outdoor and big jobs. It's photographic quality is lower but you can do it in big jumps; or just use it sparsely to sort the black spots you're experiencing. Example: https://www.homeplan.nz/spaces/wallaceville-house-upper-hutt-nz/skinned/ Sorry I know it's big money, but it is a suggestion :)

Dragging the entire dollhouse and placing it where you want

pixelray

6

5 yearsQueen_City_3D (3159): Use the keys "A","D","W" and "S" to move it around and center it, and the "Up", "Down", "Left" & "Right" keys to change the angle.

Enjoying the rush of business? Don't and here is why

GlennTremain

3

5 yearsHome3D (4234): Great advice, Glenn, as always. This is a unique moment for us and we need to learn and advance while we're stuck at home. Thus far I'm investing in learning new ways to present 360° images for high-end properties, but I'll be thinking about your advice. Going forward, many more people will be asking agents "will you be doing a virtual tour?" for their properties. I got a call today from an agent I don't know. Here's how it...

I am NEW in Matterport. What was your major mistakes and wins?

delucasso

6

5 yearsDanSmigrod (31749): @delucasso Welcome to the WGAN Forum Community. Since you are a real estate agent that is new to Matterport - with plans to offer a side-hustle offering Matterport – in addition to asking questions in the WGAN Forum, I recommend: ✓ Training to Succeed Faster: WGAN-TV Training U includes 50+ Courses: 45+ Courses are Free ✓ Matterport Service Provider Website within 14 Days: Transcript: Fast Start, Gorgeous Website for Matterport...

Seam line when opening DNG file in Camera Raw

b01ng

7

5 yearsb01ng (4): @leonherbert Just a quick update. Someone from reddit appears to have the same issue. This is what he said. "I have raised this with Insta360 in the official OneR FB group. There is not an option for chromatic equalization when stitching the DNG's. This is enabled by default for the JPG. While RAW should be RAW and unadjusted, I agree that these images are unusable. I just noticed this when upgraded to the latest version of Insta360...

Alignment Problem with Ricoh Theta Z1

misho73

14

5 yearsprofx (4): I have also run into similar issues that you had. One thing I noticed that causes alignment issues with the Ricoh Theta Z1 is when the white balance or color of the light in the room changes. I have also run into similar issues that you had.

I need help choosing a 3D Virtual Tour Platform for by Real Estate Listings

ExmouthGroup

7

5 yearsDanSmigrod (31749): @Alex_iGuide Gareth gets around! I visited with him at the 2019 Google Street View Summit in London too. What's different about Metareal meets 360º photos meets floor plans meets dimensionally accurate is that you can calibrate the floor plans with known measurements. Plus, Metareal will create the 3D model and 2D floor plan for their customers if they do not want to use the DIY option. @ExmouthGroup When you place your order for floor...

How to extract data (video, photos) from Labpano Pilot Era?

DoraZ

1

5 yearsDoraZ (22): Hi! I was wondering, if I shoot video with Pilot Era camera in Street View mode (so I can upload it and get blue lines on GSV), can I extract that video on my computer (GDrive, Dropbox), but even more importantly, can I extract photos from that video?

I am a Matterporter in a state with a stay at home order; Am I essential?

photosintheround

10

5 yearsWingman (4519): I must have mentioned that we have not been banned for providing our services or issued stay home always order for now, it is mostly a recommendation. But if we do I have no idea how we are going to survive.

1st Matterport Pro1 3D Camera Batteries not charging. Help please!!!

soundisgood

12

5 yearsDanSmigrod (31749): Open thread to view post.

Matterport to Video Options

pixelray

6

5 yearsWingman (4519): There is always an option to do it yourself. There are free or not expensive video editors than anybody can learn to use. And there are free or cheap screen recorders to record your walkthough in a tour and then using video editors you can turn it into a promo video or whatever video you want. Look at this one I created with [url=screencast-o-matic.com]Screen O Matic[/url] and Filmora9 at...

Is the EyeSpy360 Offer that expired in February 2020 Still Available?

TamiB

4

5 yearsTamiB (23): Thanks Dan!

How does the "Matterport Transfer Space" work?

BrianM

20

5 yearsDanSmigrod (31749): Hi All, Reminder How to do Matterport Transfer Space requests. Dan

Ricoh Theta Z1 360 Video Workflow - Youtube and Facebook?

RobRealEstate

1

5 yearsRobRealEstate (15): Is it possible to use Ricoh Theta Z1 + iMac + edit in iMovie and export 360º spherical video to YouTube and Facebook? I tried it but must have done something wrong. Your workflow to make this happen would be much appreciated.

Annual Classic Plan coming to an end, what's next?

Thea_VR

11

5 yearsWingman (4519): I am sure Dan is right on spot. If they had not wanted you to continue on the same plan they would have contacted about it already

Facebook offer ad grant for businesses affected

GlennTremain

1

5 yearsGlennTremain (2983): Use for you and tell your clients During these unprecedented times, Facebook is allowing small businesses to apply for ad credit grants. This is going to be extremely helpful for some of the hardest hit industries, like restaurants, health and beauty, gyms, etc. https://www.facebook.com/business/boost/grants If you are in this industry or are an agency that runs ads for these industries, be sure to apply! 👇🏼

how to scan mezzanines and spiral staircase in matterport

Michaela

4

5 yearsMichaela (18): okey guys, thanks :)

Schematic floor plans inquires

JCHAFE

10

5 yearsmisho73 (50): Cubi.casa is the way to go. I deal with them for long and they are just amazing. You will get the best customer support you will ever have with the amazing @deej

Creating Matterport 3D spaces with your smartphone

JCHAFE

8

5 yearsleonherbert (903): @DanSmigrod going senile, totally forgot about that.

"Reverse Engineering?"

photosintheround

5

5 yearsOboldyrev (218): AmayaCad.com and home3ds.com provide those services. They're are professional guys and reasonably priced.

Virtual 3D Tour Staging

Conor_Brady

6

5 yearsConor_Brady (8): Thanks, was checking out these sites but not exactly what I am looking for... I came across this recent info from MP which seems interesting https://matterport.com/platform/developers

Anyone doing IMDF?

punjuut

4

5 yearsJuMP (2031): Below page maybe useful: https://www.linkedin.com/pulse/indoor-mapping-your-venue-new-imdf-standard-tiana-warner

Windows, Windows and More Windows

Shawn_P

6

5 yearsShawn_P (310): @June Thank you. I'm trying to attract builders/neighborhood developers. I want to avoid holes in the mesh. I've already had someone point out a window that wasn't marked and easy fix, but this particular client had a "Zero tolerance" policy.

Can I create a walkthrough video from my 360 images?

KeithMitchell

3

5 yearsDanSmigrod (31749): WGAN-TV EyeSpy360 Virtual Tour Platform for Photographers- #1212 - Pre-Recorded EyeSpyPLAY Tour Presentation with EyeSpy360 Founder and CEO Andrew Nicholls -- @KeithMitchell EyeSpy360 Founder and CEO Andrew Nicholls (@EyeSpy360) shows and tells more about the EyeSpy360 pre-recorded EyeSpyPLAY 24/7 "Interactive Video" in this WGAN-TV Short Story (#1212 above). Best, Dan -- EyeSpy360 Special Offer for WGAN Forum Members ...

Matterport Capture Android Release Date 17-02-2020?

djsupreme98

4

5 yearsjohnwheatley (244): I talked to a guy at MP about a week ago. i asked him about the android app release. He said he wasn't sure but thought he'd heard that it would be released within a couple months. I joked and said, "knowing how these things go, then, I shouldn't expect for 5 or 6 months." He chuckled softly and said something like, "could be." I'm hoping the Feb 17 rumor is true.

Free Tour Giveaway: Promotion for Agents?

coulee360

3

5 yearskjoman (260): I’ve done it at fundraisers that some offices have plus I can write it off.

Matteport Processing or is it me?

Skeeter

2

5 yearsDanSmigrod (31749): WGAN-TV MPEmbed-an Overlay for Matterport Showcase with FounderDeveloper Chris Hickman-Short Story #409- Custom Image Filters @Skeeter I will defer to you and others about the Matterport processing / color challenges .... In the mean time, this might be helpful: ✓ Video: How to improve the Color Brightness/Saturation of a Matterport Tour using MP/embed Enjoy your weekend, Dan --- Special Offer for WGAN Standard and...

160 000 sqft hangar with Pro.. is it possible?

SamSon_NewSpace3D

6

5 yearsSamSon_NewSpace3D (2): @Kumar there is a difficult pipe system, and a few piece of the old production line.I think, that it will be enough. :)

Matterport Privacy - CCPA - Will Matterport answer Basic Questions?

Changesin3d

9

5 yearsDanSmigrod (31749): [Placeholder]

Marking tours "private"

Wonderdawg

2

5 yearsChemistrydoc (1933): It would be better if your account allows you to archive scans. THAT will reduce the number of tours for billing purposes, but is not available on the Traditional (Legacy) Account. Marking a scan as private does not affect the tour count. Best, Keith

Is it possible to add Matterport tours to Vimeo ?

JMEPhotos

5

5 yearsJMEPhotos (36): Thanks for the suggestions and will be ordering a trial from MatterVid, I am also wondering what are the most used or popular screen recording for creating Matterport tour to video via walkthrough. Thank You, Marshall

Weird Matterport/Insta360 One X issue.......maybe a haunted house???

photosintheround

9

5 yearsphotosintheround (43): Thanks for all the feedback!!!!

Insta360 One X: How do I use GoPro VR plugins with Premiere Pro?

KARL

3

5 yearsKARL (4): Hi Dan, Appreciate the steer... I've uploaded some footage - this is the stuff that needs improving: https://www.youtube.com/watch?v=Qn7v6zHREz0&feature=youtu.be https://www.youtube.com/watch?v=Qn7v6zHREz0&feature=youtu.be

How to make 2D map of city that contains links to matterport virtual tours

Salim

7

5 yearsSalim (33): @DanSmigrod Thanks. The website is very smooth and practical. I like it

Considering Ricoh Theta Z1, but, worried about battery!

photosintheround

12

5 yearsWingman (4519): The image quality and their time shift plugin is worth it everything else does not. As for a monopod, I use a cheap one for less than $15. It is ok for inside and leveled surface but outside and on a slope it can be a problem. Since I am going to use a Pilot Era instead of a Z1 soon I have decided to get a better one and bought Neewer brand monopod for $42 from...

Combine Tours/Photos/Video in One Player with Show & Tour

JoshMais

7

5 yearsJoshMais (392): Another great feature of the Media Player is that it displays your business name with a link to your website in the bottom left corner. A great way to promote your brand across the web as your clients display and share the player. Which is also great for SEO purposes! Screenshot below showing you the location of where your business name would be with a link to your website. ...

Introducing Show & Tour Software // 25% Lifetime Discount for Beta Users

JoshMais

6

5 yearsDanSmigrod (31749): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/4d18f68d760db4dbaad3b3a6c1b01eb1.png

Advice for a beginner.

Astroprojector

3

5 yearsDanSmigrod (31749): WGAN-TV | Virtual Tour Pro Creator Ben Claremont on Top 10 Tips for Starting a Virtual Tour Business | (Wednesday, 13 November 2019 Hi All, @Astroprojector Virtual Tour Pro course by Ben Claremont has great courses on how to find and approach businesses, including actual cold calling examples: ✓ In-Depth Video Course for 360º Newbies: Virtual Tour Pro by Ben Claremont As a WGAN Forum Member, you can save 15 percent. Simply Private...

Xphase 360 Camera

3dvrwalkthrough

2

5 yearsDanSmigrod (31749): @3dvrwalkthrough Please let us know what you decide. Here is the WGAN List of 50 3D/360 Cameras, in case this is helpful. (If you find one that we are missing, please let me know.) Best, Dan

Cyber Monday Special for WGAN Forum // Show & Tour Software

JoshMais

2

5 yearsJoshMais (392): Just a reminder to everyone, our Cyber Monday offer is valid through the end of the week! [Friday, 6 December 2019] Receive 25% off your first 12 months of Show & Tour with discount code cybermonday. Start with a free account here: admin.show.tours

two problems with tour

pixelray

5

5 yearsbryanhscott (843): @pixelray Notwithstanding what @leonherbert suggested, visit this link for how to add those 360's uploaded during processing.

Client Wants to Host the Model Themselves

zigna_robert

10

5 yearsOboldyrev (218): @Kumar the website is home3ds.com guy's name is Siva Alexander. Another one is Mayank Jain amayacad.com and another is viz360.com

Blurring logo

Harrycayman

3

5 yearsHarrycayman (439): I love the face drawn into it harry

Commerical Drone Convention MyCaseBuilder.com with Steve Holland

VTLV

6

5 yearsVTLV (2925): Try it now. Thanks for the heads up guys.

Combining 2 large Matterport scans

rzphotoman

6

5 yearsDanSmigrod (31749): @rzphotoman Above from a similar WGAN Forum discussion: ✓ Split my Matterport Tour by Floor Best, Dan

How To Capture EXTREMELY High Dome Ceiling?

VirtualView

4

5 yearsron0987 (3559): @VirtualView you need to look at the specs for the Leica BLK360, I use a Faro 120 and 360 which both have far more range than the BLK360 and I would be hesitant to scan that distance with out hoisting the scanner up 40-50' which is hard to do. Without knowing the interior lay out if there is no way to raise the scanner your data collected from that high might not be useable. Just something to consider prior to renting or buying a BLK360.

Anyone Ever Encountered This Problem w Capture App?

Chemistrydoc

10

5 yearsleonherbert (903): @Jwbuckl there has been discussion on this issue for the last few weeks (17 days)

Anyone delivering Matterport snapshots taken with a Theta Z1

JonJ

1

5 yearsJonJ (1760): I am curious to see if the quality of the snapshots taken with the theta Z1 are good enough for real estate photography? Are they good enough to replace my DSLR? I have a Theta S and am considering upgrading to a Z1. Thoughts? Thanks in advance! Jon J

Friends don't let friends use tax data in listings!

Sara_iGuide

1

5 yearsSara_iGuide (39): It's pretty clear that accurate floor plans, square footage, and room dimensions will be the next big topic and trend in Real Estate, so we're encouraging all real estate photographers to jump ahead of the curve to understand how they're best positioned to provide a viable alternative to real estate agents! We've been working with Marilyn Wilson from WAV Group and RE Technology on a case study to demonstrate the dangers of using tax records...

Are you going to Inman Connect in NYC in Jan 2020?

Harrycayman

2

6 yearslilnitsch (5893): I was just at the one in Vegas this summer it is a great event

Mirrorless + Nodal Ninja Setup - Cupix workflow issue (2:1 aspect ratio)

flexcopmusic

2

6 yearsWingman (4519): Try this one https://groups.google.com/forum/#!topic/ptgui/0LjQU-JLovQ

Review of the Major Players in 3D Tour Technology!

Sara_iGuide

2

6 yearsmori (819): He didn´t mention a company from munich as also one from ireland.

Create full Schematic Floor Plans from Matterport 360 Scan

SNFmarkerting

12

6 yearsbryanhscott (843): @SNFmarkerting Glad this turned out the way intended! Homes3DS did a great job on the floor plans and what a great lead by @newengland3d! Question: How accurate are the measurements to actual? Is this property close enough to wherever you are to measure even just a few rooms to compare? I, for one, would be interested in knowing the answer for future reference. Also, did Homes3DS access your MP space through workshop for the measurements? ...

Keeping old tours

fotoguy

10

6 yearsGlennTremain (2983): Sorry this is late https://www.youtube.com/watch?v=xY1cb9kpHjc

What IPad features are you watching for your next?

VTLV

1

6 yearsVTLV (2925): What iPad features are you watching for your next ipad? I started using Matterport with an IPad Air 2 years ago and the thing is dead. Apple won’t take it back as a core since I went to a non certified guy to replace some glass a couple times. What iPads have you upgraded to since starting? Are you eyeballing certain models with a faster core? I used an iPhone the other day and noticed slower loading times. I have also used a 12”...

Matterport Tour Lead Capture

askteeter

8

6 yearsWingman (4519): Basically all overlays such as MpEmped or Dan's WP3D is nothing more than manipulating a model through javascript, HTML Dom and Matterport API. And MpEmped has extra layers sitting on top on a model to make all its menu things. I shared some script on the forum at https://www.wegetaroundnetwork.com/topic/9846/page/1/coding-for-adding-a-clickable-logo-to-your-matterport-3d-tours/ that explained how you can put an overlay with your own logo...

Mattertag Question/Issue When Viewing Multiple VT's that are linked on a pc

3SevensStudio

2

6 yearsWingman (4519): I would suggest posting a link to the main tour of the clubhouse so people can test it and see what can be causing it. It may be an Edge thing blocking opening multiple iframes inside each other.

Bidding on 45,000 sq ft space

GETMYVR

6

6 years3SixtyNow (484): I believe they do. It's just going to take a while to get it done.

What real estate agents, agencies or websites are pushing virtual tours?

topviewnz

5

6 yearsadamhenry (8): Recently, I visit a website https://www.dubairent.com and happy to see their listing of the properties. They listed some beautiful apartment and villas in their portals of the different zone.

Google Street View image orientation

butteryak

6

6 yearsbutteryak (9): Huh, doesn't seem to work for me. I can of course set the proper compass direction, but google doesn't seem to care which direction I have the image oriented when I upload, it typically picks north as the opening orientation, although I've noticed that for a few, it seems to pick an arbitrary direction. weird.

Ipad storage full

Harrycayman

5

6 yearsRomainReparage (161): beware with deleting duplicates. it is really confusing (we miss a serious instruction for use from Mp about this)you can loose some of the original datas i think.

How big is big

Harrycayman

11

6 yearsDanSmigrod (31749): Thanks for letting us know. unfortunately, 4-6 week backup is not helpful for clients that are use to getting their space delivered in 1-2 days. Dan

Any advice pls? workshop 403 error. No tour loading

angusnorriss

1

6 yearsangusnorriss (747): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/d40073a01c919842b43442c6daed5cd4.png

Which 3D/VR Camera/Platform is right for my project in Syria?

KlaraTT

7

6 yearsDanSmigrod (31749): @KlaraTT Contact: @Jonathan_GeoCV or sales@geocv.com Keep-in-mind that in addition to the smartphone needing charging, the rotator has batteries that need to be charged too. While GeoCV presently only sells/ships to USA addresses. The following might be an option: ✓ How to buy a GeoCV Kit if you live outside the United States Best, Dan

Photos used in wp3D plug-in

Briski2208

3

6 yearsBriski2208 (147): Hi Ross, I did think that but thought I'd ask. Cheers for the quick response Kind regards Bryan

Scan to BIM Outputs

Gerhard

2

6 yearsSantiagoAyerbe (2): Hey Gerhad, Im Santiago and have been working with point clouds in BIM software for over two years mostly in Barcelona and Colombia. Most of our clients work with Archicad, it reads .e57 files. but its very important to clean very good the scan so its manageble, cause it handles those files in a diferent way than Revit or autodesk softwares. we also work with point cloud for infrastructure projects, this is done with recap and...

How to place Matterport 360 views where I want them?

Briski2208

2

6 yearsDanSmigrod (31749): @Briski2208 WGAN-TV Training Academy | Matterport Workshop 3.0 Training | Part 2 of 5 with Matterport Marketing Marketing Manager Amir Frank Hi All, In Day 2 of 5 of Matterport Workshop 3.0, Matterport Content Marketing Manager Amir Frank shows the following and 360º Views ... https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/60844f638e1634bf1bd078afe53a40c7.png Best, Dan

Hosting fees - 1 client with multiple spaces

Vision360HD

4

6 yearsDanSmigrod (31749): @Vision360HD Can you share with us ... what you ended up doing? Best, Dan

HELP-client says Matterport Floor plans [not nice].

MagnaShow

7

6 yearsmp2fp (509): Dear @MagnaShow www.mp2fp.com have long experience and can deliver all styles and types and a most possible accuracy based on the input we get. We as well can help to advice what is the best way to co-handle depending on your need. * 2D Floorplans all styles and type of measures (metric or imp) * 3D Floorplans all styles and categories * With your own logo and full measurements without extra cost * Included editable files so you can change all...

Matterport 3D Tour done with Ricoh Theta V

3SixtyNow

12

6 yearsHarlanHambright (2145): Ricoh plug in. It works fine just not with capture.

How to restrict sharing videos and images?

allanretail

2

6 yearsDanSmigrod (31749): @allanretail Thanks for your kind words. I do not know how to restrict 2D image sharing. Perhaps an alternative would be a digital watermark tracking service like this or this? Dan

Best choice for indoor navigation

BechBruun

7

6 yearsBechBruun (8): Thank you for responding Dan What I want to achive is following, after I have captured space with one of the mentioned 360 providers. https://youtu.be/yx7arHbQkKA?t=27 Just a line, taking you from a to b, where the route is not (hardcore)calculated , but will be calculated on our side when a user selects where to go. This should be possible to achive, because we know which 360 points are closest to each other. Can't see if...

Help your clients sell 3D tours to THEIR clients - the home sellers!

Sara_iGuide

1

6 yearsSara_iGuide (39): This is our very last segment of our Building Blocks: Know Your Customer series, titled Home Selling and the Real Estate Professional! We know that YOU know what value you bring to the table, but if you can’t help your clients to tell THEIR clients, then you won’t be getting much repeat business. Let Kevin show you how a deeper understanding of the home selling process and how real estate professionals can fit into your process. ...

BLK360 Help Scanning Advice Complete Resort Hotel

Gerhard

11

6 yearsTosolini (4401): Sounds like a good learning experience overall, although frustrating because of the tech limitations. The original BLK app is one of the worst UI I've experienced and I try to avoid it. The benefit of going HDR3 is that you could use the Point Cloud in other apps if necessary, but it doesn't seem to be a requirement. All the best and congrats on the multi location contract.

Opening Doors and Appliances in a MP Tour

SNFmarkerting

4

6 yearsDouglasMeyers (1291): This this one out I just did. Get close to the island closer to the master bed room and the one spin shows the microwave open and the next the draws will open and then by the counter the spice rack will open and close. https://my.matterport.com/show/?m=qp1EkJRSeWp

21 Ways Restaurants/Retail/Galleries can use Matterport 3D Tours

DanSmigrod

3

6 yearsfotoguy (835): I made up QR codes for them and suggested that they make up a closed sign for the door but noting that the customer may visit 24 hours a day by scanning the QR code. They can embed the tour on their website. They can post a link on Facebook. There has to be other ways for a business to creatively use these tours.

Are you a product seller or a service consultant?

bryanhscott

3

6 yearsbryanhscott (843): @3DVirtuallyThere Got it on the target customer. Regarding being a product seller or a service consultant, my point was not about sales tax laws and their application to labor (services) or products (widgets). It was really more about methodology and procedure. In other words, when you walk into Walmart to shop for TVs, you have to already know what you want and why, because you will likely not get any real assistance from an employee. ...

3D Capture and software questions

newengland3d

10

6 yearsWingman (4519): Here is a link to the model with the film development room captured. https://my.matterport.com/show/?m=GAxrzxDq2js This space is big so to get to that room straight away just switch to the floor plan view and you will see a dark space in the middle. It is actually not so grainy in pictures quality as it has looked in scans.

What to buy next

Briski2208

3

6 yearsDanSmigrod (31749): @Briski2208 Great question for WGAN Members that are using a Ricoh Theta Z1 - with or without Matterport Camera. Thanks for asking ... Dan

Can a 1st Generation Matterport Camera Handle 100,000 SQFT? [HELP!]

MagnaShow

11

6 yearsGerhard (1484): @MagnaShow I have done 5 schools that are well over 85000 sqft each. Just make sure you are using the latest iPad as the app will crash and not be able to go over 250+ scans, trust me I have been there. When you do multiple floors that have to get stitched in. Do extra scan around each staircase on the top of the first model and again with the second one going down. This will help when the model gets stitched together. One model had to...

Help Troubleshooting MP 360 Pano Publishing On Facebook

Snap

3

6 yearsSnap (194): @grmngrl just tried it and it worked! You’re amazing thanks so much!

Tripod Legs or "cockroaches" ???

Gerhard

4

6 yearsVTLV (2925): I wouldn't waste my time trying to apologize. Take a look at some of your portfolios or examples on your website. Hopefully, you will see tripod feet in one of them you can reference. Then explain it is something you cannot edit out of the tour. If you get more resistance, mention most clients use the tour to navigate the property and inspect when they arrive in person. Took 12 tours to find a flaw? Sounds like a search for discount or a...

Deleting old tours

fotoguy

6

6 yearsChangesin3d (125): I though that Matterport was keeping a copy of all of them anyhow. Is this not what they are building the AI with. You know when they came up with all that ROOMY stuff, there were a lot of questions that never did get answered. You would think DELETE means delete. Maybe @jwBuckl can answer this. I would love to see a thread with all the old TECH questions that never were reflected in the TOS. There was one foggy issue, are they using GPS...

High Quality Images and 3D modeling in tight spaces

newengland3d

2

6 yearsJamie (2037): Either a hand scanner or lots of photos and use a photogrammetry software. Hosting

Blueprint what works to better grow your Real Estate Photography Business!

Sara_iGuide

1

6 yearsSara_iGuide (39): In order to maximize your potential growth, you need to focus your efforts on your most valuable group of agents and the value you bring to them, because: 1. Understanding your clients, their business, their challenges, and their needs will make it much easier for you to sell to them, and to those just like them. 2. Understanding your valuable clients will help you build a profile of your ideal client that you can apply to other top...

How to use QuickTime to Create a Screen Capture Video

tresdepro

1

6 yearstresdepro (385): Hello everyone, Just a quick view of how to use QuickTime to create a screen capture video. https://youtu.be/H3MDqJBgd50 Link to the tutorial Matterport Workshop 3.0 Training with TresDePro Pro Angelo Okuma [Above video recorded in Spanish] Hola con todos, A qui les dejo un breve tutorial en como utilizar QuickTime para grabar su pantalla. https://youtu.be/H3MDqJBgd50

FREE LEADS!

GLARI_International

1

6 yearsGLARI_International (45): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/a03862f0b9a4ac4bf585fad164ef01d2.png I had a great time with Dan on WGAN Live at 5 Thursday! For those who did not catch it, Forum members now get a FREE AI (Artificial Intelligence) avatar for your websites. This AI will engage your visitors, increase their interest, and provide actionable information for you! Whether you're starting out, looking to grow,...

Video tour help

8643d

6

6 years8643d (246): After many attempts, I decided on this one. I know no one wants to give out their secrets, and I will definitely try out @artisticconcepts since it’s a member benefit. Just wanted to try and create something myself. https://youtu.be/8L2arZvjd9o

Business Development: How to ID and Focus on Your Most Valuable Clients

Sara_iGuide

1

6 yearsSara_iGuide (39): When you run your own company, you know how limited your time is. Our next theme in our Building Blocks video series gets right down to the essentials to help you Focus on Growth. This first installment walks you through an Introduction to Business Development when you need to be strategic with your time. The upcoming videos will focus on the following subjects: - Identifying your most valuable clients - Tips for learning about your...

How do you build a highlight reel in New Matterport Workshop?

Queen_City_3D

9

6 yearsQueen_City_3D (3159): @cswartz You aren't crazy and you didn't awake from any deep, dark sleep... Matterport simply did an update which I haven't seen announced anywhere other than their User Group Facebook Page. Here's what was posted: "We added something new in Workshop today... did you see it yet? Workshop 3 now lets you easily add Photos to your Highlight Reel! Whether you use the automatic photos we make for you, or you like taking your own photos in...

Want to know how to network like a Pro at your next event?

Sara_iGuide

1

6 yearsSara_iGuide (39): Do you dread attending your local Real Estate or business networking events? All that networking can be pretty nerve-racking and stressful. Next time go in with a solid plan and our handy tips and you just might find yourself enjoying the experience and likely having a lot more success in garnering new leads! Loving these tips and want to see more? Check out our other Building Blocks videos to pick up some more great stategies for...

Window Trim (or not)? And, what if I go over 100 Matterport Spaces?

June

6

6 yearsJune (411): Thanks everyone! @DanSmigrod I think I will leave it as it is then because I do like that I can fly down to the 2nd floor.... @Queen_City_3D thanks! That was what I wanted to know $38.00 U.S. which translates into $53.00 Canadian. I just wanted to make sure that I wasn't being charged something else as well. Thanks again!

markerting a retail business tour

fotoguy

1

6 yearsfotoguy (835): This question is for those of you that do mp tours of retail stores or restaurants. What do you suggest to the business for marketing the tour? Here are a few we suggest: We suggest sharing on social media, embedding on their web page, incorporating a "We're Closed" sign with a QR code allowing folks to tour the place even if the business is closed. Other ways?

Question about 360's

grmngrl

2

6 yearsWingman (4519): It is in their Capture app. You need to remove that 360 from the map first(click on it and select "Remove from Map" in a context menu). Then go back to 360 gallery for that space(round circle on the right bottom side of a map, select it again and click "Place on Map"(top right corner). Then it will appear somewhere on the map and you can grab it and move it into a correct spot. Then you need to upload that model again. It...

Winding down a Matterport Business

Riaan

3

6 yearsQueen_City_3D (3159): You can transfer to another MSP, and there’s no charge for that... but there would have to be some recompense to that MSP. On a classic account you can carry an overage of 50 models for $19USD per month.

Scanning and Quoting for large projects with Matterport and BLK 360?

AnthonyOptic

9

6 yearsDanSmigrod (31749): @AnthonyOptic I recommend that you reach out to Cupix Director of Sales Scott Anderson (@scott_CUPIX) about your project. https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/eba36e6687b40ffd709243c3836106ac.png https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/0a0f9e900e14df36dd50ef726ad3eba4.png Screen Grabs. This Matterport Support page was last updated 10 April 2019. ...

Erick Simpson’s MSP MRR Pricing Calculator ClickBait

VTLV

4

6 yearsDanSmigrod (31749): @Queen_City_3D Good catch. Save us all $$$$$ YES! I just tried the calculator and it has NOTHING to do with Matterport Service Providers. So, I did not even bother to pay for it. Hi All, This calculator (and related stuff) is ... Best, Dan

Help with space re-scan ...

ELAN42

1

6 yearsELAN42 (146): We did this recently: https://my.matterport.com/show/?m=5C4r9CKS7qR&help=1&hl=0&qs=1&ts=0&brand=1&play=1&utm_source=4 Due to sunlight and rain, the 3D model is bad in the main outdoor area. Id you look further, you will understand the problem is my umbrella above the camera (that was sometimes spotted by the camera itself and puddles that was reflecting sunlight creating "holes". Question is, is...

Extremely slow transfer times

pixelray

1

6 yearspixelray (1074): After I scan (4k camera), the transfer process is taking up to 4 minutes ...before I am able to scan again...2 reboots ...same issue. This has happened in the past. Is it possible it's just the location? WiFi Interference??

GSV or The Joker’s lair?!?!

ArtisticConcepts

3

6 yearsArtisticConcepts (681): Anthony, Thank you VERY much! That was the answer I was afraid I would get, but just wanted to hear it from someone more experienced with GSV than myself. Thank You! 😁👍🏽 With the Insta stitcher upload, it required me to disable gyro. I’m thinking of possible workarounds does anyone know of a way to convert my video file to an image sequence (here’s the kicker, though) with individual GPS data still intact for each frame? If I can...

duplicate a tour

fotoguy

3

6 yearsleonherbert (903): You can ask support to duplicate the model, there is no cost for the duplication, just give them the model number and they will pop it into your folder

Canvas on walls

Briski2208

1

6 yearsBriski2208 (147): Not my Field & not sure of the complexity, but wondering if there's anyone that can help? I received a email from the colourful north who produces murals for schools, old buildings and derelict walls ect. I am due to go into consultation and I was wondering if I could hire your services for some computer generated material which will assist our consultation process. I am looking for the outside of the Wilko's building on Roper Street...

Transitioning Clients to Higher Hosting Costs

VTLV

9

6 yearsDanSmigrod (31749): @VTLV Thank you for your insight. Awesome! Wish you could join us on WGAN-TV Live at 5: Town Hall: Matterport New Pricing on Thursday, (16 May 2019). If no one else asks a question about this, I plan to. Best, Dan

Anyone ever experience this?

NC3D

3

6 yearsChemistrydoc (1933): Yes, I've had that happen numerous times - best advice is to delete, rescan, changing something in the pattern or the environment of the scan. But, sometimes they don't go away!

Down loading a model (s) to Matterport 3D Showcase App

davidpylyp

2

6 yearsDanSmigrod (31749): @davidpylyp Yes. Please see this WGAN Forum discussion for how to do this ... ✓ How to get model onto clients ipad? Best, Dan

Any way to submit suggs/fixes to Matterport

3SevensStudio

4

6 yearsizoneguy (468): Matterport support sucks. The Facebook MAtterport user group and here at WGAN seems to have more helpful information.

Can not move between multiple VT when using Mattertags that have MLS links

3SevensStudio

2

6 years3SevensStudio (67): I spoke to a Matterport guy he said the MLS links will stop it from appearing and that the regular link there was no way to turn off their symbol, and so he didn’t really have an answer for me, nor did he think Matterport would be changing this anytime soon. Was disappointing to hear as this would be a great feature to give my realtors that have huge properties with more than one building, so unless I can find a way around this, it looks like...

Working on Face to Face Marketing at Trade shows!

Sara_iGuide

1

6 yearsSara_iGuide (39): We've walked you through Marketing Analysis, so this week’s Building Blocks episode is the start of a new theme - Face to Face Marketing. It highlights the benefits of investing in Trade Show Marketing to grow your real estate photography businesses. Along with this video we’re sharing our Event Marketing Tool Kit. We follow it when we’re investigating, planning, and executing trade show events and activities and now we’re sharing...

WP3D Models, Wordpress & Elementor

Houstonsummers

8

6 yearsrpetersn (2013): Hi Houston - Thanks for your support message earlier. I responded to you there but I think I may have misunderstood what you were after. I thought you were trying to create your own layout template (with Elementor) for a single property view. It sounds like instead you were/are trying to integrate our WP3D shortcode and that is very much possible. Thanks to @GlennTremain & @izoneguy for the assist here. Cheers, Ross

Some Market Analysis Tips To Help Grow Your Business!

Sara_iGuide

1

6 yearsSara_iGuide (39): Did you miss the first four videos we shared on how to Conduct a Market Analysis? Don't worry, here's the recap. It hits all the most important points around building your Market Analysis by understanding your: - Opportunity - Competition - Stakeholders - Pricing Strategy Here's the link to download our Market Analysis worksheet so you can catch up! - Click Here We know isn't easy growing your real estate photography...

Insta360 One X won't show in capture app

Bycha

3

6 yearsBycha (52): *UPDATE* for iOS devices apparently you can not have the Insta360 app running in the background with the Capture app. I had to close the app and then the scan started to appear. I completed the first test scan of a unit and was pleasantly surprised with the quality of the scan. I definitely will be keeping this tool in my arsenal and creating a separate pricing structure for it.

Which Key Industry Stakeholders Do You Focus On When Opening A New Market?

Sara_iGuide

1

6 yearsSara_iGuide (39): Understanding how to conduct a useful Market Analysis is one of the key skills we teach our Operator Network. This week’s video talks about the different stakeholders you need to focus on when conducting a Market Analysis. Do you know who should be on your top four list? 1. High producing real estate agents and teams/ local real estate brokerages 2. Your local real estate boards 3. Associations and MLS’s 4. Your local...

Fly-through VIDEO Experience for Yet-to Be Built pre-selling

srennick

3

6 yearssrennick (373): @jamie trying to get a few options. Not sure of budget. I put in for a quote with the company in the link and then will try to get less expensive versions to present a high, low, middle.

PRICING..Square footage or rooms?

Seaweedsoul

8

6 yearsSeaweedsoul (26): I don't think .10 sq ft is unreasonable if the space is a standard ranch style one level 3 bed 2 bath. But when it's 6 bedrooms, two stories, multiple stair cases, 4 bathrooms, 2 living room spaces, etc.. it gets to be a two hour job with great efficiency. I'm fast and efficient. Careful to not bump walls with tripod as I move from room to room. It would be faster if you did not need to keep the distance between scans between 5 - 7 feet. This...

How to Conduct a Market Analysis: Understanding Your Competition!

Sara_iGuide

1

6 yearsSara_iGuide (39): Hi Everyone, Thanks again to Dan for asking us to share our Building Blocks video series with you. We developed this series to help our real estate photographers grow their businesses and develop the marketing and sales side of their skill sets. Last week our video discussed How to Conduct a Market Analysis By Looking at Your Opportunities. This week is all about Identifying and Understanding Your Competition! If you like what you're...

How to price long distance scans in rural areas

litespeed74

5

6 yearsWingman (4519): I agree. 3-7 hours is a very long drive and considering that you will need to come back that turns into 6-14 hours of driving only. I would go for 3 hours one way especially how far from me a great holiday place(Sunshine Coast) with a lot of private holiday accomodations, resorts and hotels but 7 hours one way ... it should be some really huge space for me to agree to drive that much. We charge $2 AUD(about US$1.5) per kilometer outside of...

First Matterport scans to Critique

sidcam

4

6 yearsKumar (547): middle level lens of MP at 4' to 4'5" is max preferred height for me for most cases.

Website themes

Briski2208

2

6 yearsfoxwrth13 (187): If you join envato elements you'll have your pick. Plenty of other good marketing stuff there as well. I'm a web designer and would be happy to answer any questions.

Construction collaborator - access

BenedicteDamm

5

6 yearsBenedicteDamm (26): @Queen_City_3D Right?! I thought so too, but I just cannot seem to figure out how now.. when browsing through threads it seems like the function was removed by Matterport (to promote sales?) Hope to get to the bottom of this, because it's a challenge to create a put-together solution under these circumstances without undermining my own business.

9 Tips for Shooting the interior/exterior of an aircraft with Matterport

DanSmigrod

4

6 yearslifelikeview (25): Be prepared for leveling issues.. if the plane is sitting unevenly, the goal should be to match the leveling of the plane and not proper level. It is a bit more obvious when you are off with how cramped the space is.

Matterport - unclear hosting prices

Drone360vision

1

6 yearsDrone360vision (11): Hello, I've just double checked Matterport's hosting fees, and their sales page. The fees and explanation regarding this has changed. On the purchase page where you specify which camera you plan to purchase and the associated hosting platform, when the Pro 2 Lite camera is selected which previously received no free processing credits unlike the Pro 2. It no longer changes and appears that you now get three free processing credits...

Linking two tours

CharlesHH

6

6 yearsDanSmigrod (31749): @CharlesHH A Matterport Deep Link takes you to a specific spot within a Matterport 3D Tour. For example, one Pro uses it on elevators. That MatterTag Deep Link take you to the same spot on the next floor. You can use the ThreeSixty Tours platform with Matterport as the digital assets that you display. You can get one aerial 360º photo sphere from www.satellitepanoramas.com WP3D Models is a WordPress plug-in. This means that you need...

Techniques to enter a new market using 3D tours

Drone360vision

1

6 yearsDrone360vision (11): As a new service provider of 3D tours, after previously offering relatively low quality 360 tours. What techniques did service providers use when first starting out? Particularly for real estate, corporate, hotels etc Did you get a killer example and use that to push the tours? Did you visualise the deliverables and provide a succinct document with ROI/greater traffic to websites etc Any insight is welcomed, Thank you!

My client wants to list his FSBO on the MLS

izoneguy

3

6 yearsahagert (141): Have him look up flat fee MLS. It is possible.

WP3D - MODELS, MAPS, AND FILTERS

izoneguy

11

6 yearsrpetersn (2013): Hi all...thanks for your patience here with my response. I was short on time last week and responding as quickly as possible to messages across various platforms. Please note (as Glenn did) that there's certainly nothing wrong with posting here on the WGAN forum, it is just that I always prioritize responses to our "official" WP3D Models support tickets first. @izoneguy - I did see your support message come through and provided a...

Question about how to price licensing a still photo for commercial use.

Richierichks

3

6 yearsRichierichks (715): @immersivespaces Thank you for the very detailed response! That helps a lot!

Scanning apt

Wonderdawg

3

6 yearsJonJ (1760): @Wonderdawg, I have found that the best approach to creating a space where the doors appear to open and shut as in @Queen_City_3D's example is to first scan the entire space with all of the doors open. You will want to be sure that you have a scan on each side of the open door. Once this as been done, you will want to re-scan each room with the doors shut. You only need to scan in actual spots where you want the viewer to navigate. Also, you do...

Virtually Staging From a Floor Plan Sketch Only - Anyone do this??

pixelray

13

6 yearsPetraSoderling (752): Blue-Sketch has a couple of services that may be helpful. The basic 3D Floor Plans from $259.95 will give you 5 still JPG images (2 floor plan views and 3 renderings from inside rooms). https://blue-sketch.com/product/3d-floor-plans/ Architectural Renderings are more expensive but extremely realistic looking still JPG images (price can vary from $300 to $500 depending on complexity) ...

Mattertags showing content without pushing on Mattertag

3SevensStudio

9

6 years3SevensStudio (67): @DanSmigrod Do you know if it is possible to have the Mattertags showing their content with out hoovering over or clicking on the tag?

Sports Stadiums VR

Houstonsummers

2

6 yearsDouglasMeyers (1291): I don't have that but maybe you can use these as a view of something close. https://my.matterport.com/show/?m=MVroJstYLrT https://my.matterport.com/show/?m=pjbgZ29c5Tk https://my.matterport.com/show/?m=xuyBMZPqTtj

Insta360 One X combination with MP Pro2

JanHamorsky

4

6 yearsRichardStanton (253): @JanHamorsky in the thread @ahojman mentions the example is using interspersed Insta360 One X shots and I left one very obvious close-together example of the same general location from each perspective. I am currently waiting on weather, but I have an upcoming commercial space which I have already done a test series on with a generous mixture of Cortex data and MP data as well as imagery. Weather permitting I should complete it soon and will...

Level?

izoneguy

7

6 yearsDanSmigrod (31749): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/27ab9d10824cdcececf34111fe9231e6.pngScreen Grab from here Hi All, Did you know that as WGAN Members suggest gear, WGAN adds them to the ... ✓ WGAN Forum Members Suggest Kit ... and link back to the WGAN Forum discussion where they are mentioned first. All Gear Kits curated by Dan Smigrod viewable here (or look for the Buy Gear tab...

Highlight Reel Not Working Properly

pixelray

6

6 yearsGhagendorf (378): I have this issue all the time. Even though I save my options like show a tour button, I usually have to do it twice before it takes.

Matterport white balance

izoneguy

12

6 yearsrzphotoman (1837): No, you won't.

GSV vs. Matterport

izoneguy

2

6 yearsMarc (97): To integrate a Matterport tour into GSV do you have to be a GSV "Trusted Photographer"? Yes... 2.) I see it costs $14.95 to integrate a Matterport tour into a Google "space". Is that cost for one year? Or as long as the Matterport tour is active? Not sure - don't use matterport but I'd suspect this is their one time publishing fee 3.) If a client has an existing GSV tour that was shot a few years ago - will the Matterport...

Updates on Google Street View?

pixelray

8

6 yearspixelray (1074): Wingman - yep; that's my concern - I wasn't seeing his examples translate and carry over to google maps. Tjis is a great platform obviously - My client really wanted the Mattertag option to make it to Google Maps - so I'm looking for a good alternative.

Matterport "Inquiry" sent me to a virus website

JohnLoser

2

6 yearsAYODELE (69): @JohnLoser Thanks John. My appreciated AA.

Linking 360 views

izoneguy

9

6 yearsizoneguy (468): Hello Charles, Yes I understand how the 360 views work and with just one 360 view it is pretty simple. I took 360 views all around the house. The problem I was having was getting all the 360 views to look at each other. The 4 in the front and side of the house all see each other. It was views 5 and 6 that would not see 1-4. I did get 5 and 6 to see each other but then I could not get 5's Green puck on a good place inside the house so I...

Shooting house with sliding glass doors

izoneguy

5

6 yearsahojman (335): If you cannot open it, another option is to go outside using another opening and leaving that area for the end. I don't know if you understand me: you have to reach that window from inside and them from outside, of course in one moment you need another door or window to reach there. Here you can find an example we had some time ago (the big door window was closed) but we could finally open it then (the key was there at the house): ...

Matterport WordPress Theme

rob

5

6 yearsrob (13): @Metroplex360 Not sure the full story of the name branding but matterport to me sounds like material or space teleporting; the concept is a sort of teleporting at this moment, not as smooth as human walking, but for sure the technology will advance in this way at some point. :)

Placing External 360 Panoramic in MP

Gerhard

5

6 yearsDanSmigrod (31749): PhotoAndVideoEdits.com (@PhotoAndVideoEdits) offers item removal from 360º photo spheres. Dan

360 Placement

June

6

6 yearsJune (411): P.S. Thanks for the tip on the blur tool. @Walkabout thanks for your tip as well.....too bad I don't seem to have that option. June

Migrating website from Squarespace to WordPress

June

12

6 years3SixtyNow (484): Thank you for your offer @GlennTremain. They finally got it done yesterday. I think it was that my current host, 1&1 IONOS, is a pain to work with.

Highlight Reel Issue

Mikey

4

6 yearsWonderdawg (343): It can a bit tedious; I have to go back a couple of times to reset the start location, and icons for the slideshow. But it’s worth it, as realtors and homeowners love the highlight reel!

Matterport Rental Advice

Wonderdawg

2

6 yearsDanSmigrod (31749): @Wonderdawg What's different today than when you and I bought a Matterport camera on a leap of faith is that your friend can: ✓ engage a Matterport Pro to shoot his house and ask to watch the workflow ✓ get 1:1 training from a Matterport Pro near by ✓ subcontract Matterport scans to a MSP until if/when there is enough business to justify the investment ✓ rent a Matterport Camera from a nearly Matterport Pro (other than you :cool:...

Best Solution for Creating a VR 3D/360 Tourist Tour of Hiking Trails?

DanSmigrod

7

6 yearsDanSmigrod (31749): https://youtu.be/Ou1jySN8lI8360º Video: Trekking with the iStar Pulsar at the Fort Worth Design District | Video courtesy of @Metroplex360 YouTube Channel @kenangiguere From @Metroplex360 YouTube Channel (above) ... "We're updating Google Maps with NCTech's iStar Pulsar. We're capturing data based on GPS position that builds blue lines on Google Maps just like the Google car to update locations that do not appear on Street...

Who has ownership of the MP file once completed? A copy of the T&C?

MichaelJenkins

4

6 yearsMichaelJenkins (16): Thank you Dan kind regards Mike

Can Matterport Videos be integrated with Google MY Business

walk360

8

6 yearsMetroplex360 (9436): BTW - I took the subject quite literally -- "Can Matterport Videos be integrated into Google Listings.' For anyone who may have read it that way - yes, you can upload your teaser video to a business listing. It's a cool use-case.

Matterport Statistics

Pgrim

6

6 yearsHome3D (4234): All of Matterport’s muscle should be engaged to get Realtor.com to make a big deal of listings which include MP. The site’s tiny “3D View” button should instead be huge to incentivize agents to include MP. Realtor should publicly boast that they are the largest aggregator festuring MP 3D. Look at Zillow: listings with Video have a big clear “VIDEO” button begging to be clicked, and I suspect Zillow will do as much or more with their...

Bye, Bye Christmas Tree

BrokerBruce

3

6 yearsBrokerBruce (281): Thanks much!

Pricing Help?! Client wants to me to rescan multiple times...?

immersivetours

1

6 yearsimmersivetours (19): Hello all! Happy New Year. Hope you all are having a wonderful year so far. So this delima is new to me. My client is a retro arcade offering rare machines and they are requesting a scan and publish to Google. Of course, I will be attaching MatterTags to each machine defining what it is and the high score *currently*. I price my self at $199.00 minimum for commercial tours and of course an additional $25.00 to Google Street...

Pro2 vs Pro2 lite

Wonderdawg

6

6 yearsWonderdawg (343): If acollaborator is willing to host (no fees) does the Pro2 Lite make more sense? Only because of the lower bar to entry for purchasing. And if the output specs are the same, and hosting costs can be passed along, why not use a Lite?

Storing Matterport Camera between Shoots

Matt19

2

6 years3dvrwalkthrough (89): Spending $250.00 to protect my $2,500 to $4,000.00 Camera is necessary. You will get caught in the rain eventually and humidity just about gives any software driven device a problem eventually. Get a waterproof pelican unit with the moisture pack similar to the ones you see in shoes or medicine. Had my camera close to a year. Scanned a lot. Run battery till it’s basically out or close to it. Then recharge. Never had any issues and holds...

Issues with photo link

Briski2208

3

6 yearsBriski2208 (147): Cheers Alirizacil

Open Letter to the new CEO

mori

13

6 yearsDanSmigrod (31749): @sbl110 Yup! Matterport must get home sellers to ask real estate agents for Matterport 3D Tour. Period. Adding to the "Wish List" ... publish a dynamic, know issues list with a date/time stamp with status. Dan

What's my Matterport camera worth?

KenBanks

3

6 yearsDanSmigrod (31749): @KenBanks I wonder if you could call Matterport Sales and say something like: 1. If the last ___ three years, I have spent ___ with Matterport. 2. In the next three years, I am likely to spend ___ with Matterport. 3. In exchange for me pre-paying for __ years of Matterport Cloud, how about you repair the camera for free? ... or ... 4. How about I buy a new Matterport Pro2 Camera and trade you my Pro1 for a credit of _______ AND pre-pay for...

Camera Issues - Recalibrate?? Warped Floor Plans

KenBanks

1

6 yearsKenBanks (19): My camera has been getting very finicky in the last few months. Constant alignment errors, low overlap errors, sensor error issues, and now it seems like the battery is dropping quicker than ever. Scanning even a tiny house takes a ton of time because scans have to be almost right on top of one-another. Even the floor plans I've gotten back from matterport are warped so somethings gotta be wrong.(I'll attach an example). We've had the camera...

Help with Scanning objects, plants, animals etc.

3dscanbird

8

6 yearsTosolini (4401): I had mixed results with the Structure Sensor, although it worked for capturing a person standing in decent resolution. The next best affordable thing that comes to mind is photogrammetry. You may also check https://www.aniwaa.com/best-3d-scanning-apps-smartphones/

Upload Matterport tour or 360 Pano to Houzz?

Dolloff

5

6 yearsBrianAshley (74): @Dolloff, I'll show you mine if you show me yours:) I have a very nice kitchen/bath tour about 5,000 sf of brand new showroom - all high line products. You are welcome to add mine to your demo tools, if I can do the same with yours. I'm happy to provide credits to you, but am not concerned about it on mine, as each tour opens with my name, so I'm happy. Let me know if this is good. Brian

Question on 360 - 2D's

BrokerBruce

3

6 yearsBrokerBruce (281): Ok, thanks much for getting back to me!

Flyer Content to promote Matterport Service Biz??

immersivetours

4

6 yearsangusnorriss (747): Likewise, i’ll send you mine too.

HW reqs to run SketchUp with large MP objs

PetraSoderling

12

6 yearsMontreal3D (202): @thor604 Suprisingly, while Quaddro card and xeon processor are sold to be the most efficient for CAD, the price difference is huge compared to the actual variation in processing time. Unless you are dedicated at CAD modeling and pushing the limit of a CAD software, investing into such graphic card is often a bad investment.

How to transition through unused space in Matterport?

JakeZ

2

6 yearsDanSmigrod (31749): @JakeZ Matterport MatterTag with a deep link sounds like the solution ("a Mattertag link to the other side of the space"). Check out these related WGAN Forum discussions: ✓ MatterTag Deep Link 2 Specific Spot in Space ✓ WGAN Forum discussions tagged: MatterTags ✓ WGAN Forum discussion tagged: Deep Link Unlike CUPIX, you can not add directional arrows in post production in Matterport Workshop. You are limited to...

exporting 360 video in premiere pro

Briski2208

2

6 yearsHelloPado (177): Hi Brian GPU is a dedicated graphics card which is necessary for rendering/generating 360 video. Im not familiar with your laptop specs but it's seems like it's getting you it won't even try without the added gpu. 2.6ghz is going to have a tough time processing all of that data. It's easy for me to say... time for an upgrade!! Where will you be displaying the 360 video? If you'd like me to try, I'd love the experience working with 360 video,...

How to turn off Matterport blue circle?

angusnorriss

4

6 yearsangusnorriss (747): Good man! Thank you. I hope you are well. Hopefully more tours coming your way.

Show the Tour Path In Matterport Highlight Reel

AMahfouz

7

6 yearsAMahfouz (10): Yea it worked... thanks for the information and your help

Will Matterport support Oculus for the 360 VR Experience?

fear_knight

5

6 yearsDanSmigrod (31749): Related WGAN Forum discussions: ✓ Creating a split-screen video from VR ✓ Display vr on a screen ✓ Display the VR content on a TV ✓ View matterport in VR and watch on a screen? ✓ VR remote for device in headset? Related (Suggested by WGAN Forum Members in the WGAN Forum discussions above) ✓ Stream your Gear VR experience to your TV using Chromecast ✓ How to Cast Your Smartphone’s VR Experience to Your TV ✓ ...

What's the best tool for Zillow 3D?

VTLV

2

6 yearsDanSmigrod (31749): @VTLV You may find it helpful to watch this Thursday's WGAN-TV Live at 5: ✓ WGAN-TV Live at 5: Zillow 3D Home Tour for Newbies II (Better yet: join the Virtual Studio Audience) Given a choice of using a Ricoh Theta V or an iPhone and a rotator, the answer to which to use may not be obvious. I discussed this topic with Dermandar ( theVRkit) Founder Elie Gregoire Khoury (@egkhoury) earlier in 2018 on this WGAN-TV Live at 5...

Re:Looking To Build A WP3D Models Website

3dvrwalkthrough

5

6 years3dvrwalkthrough (89): Thanks everyone for the input

Re: Outside Virtual Tour 6 Acres

3dvrwalkthrough

8

6 yearsDanSmigrod (31749): @3dvrwalkthrough As a WGAN Standard Member, you get the free use of Panoksin Pro to moderate Google Street View Tours. Please see your Welcome Onboard Letter (password required) for the We Get Around Panoskin Pro Order Form. Best, Dan

Client wanting VR, how do i make money out of this

Pgrim

5

6 yearsPgrim (10): Hi Thank you for taking time to respond. I kept my pricing simple by charging a one off fee for the scan and then annual hosting fee. If they come back a year later with a request, then its a variation to the original quote. So for the issue at hand with the VR request, i can see that i will be able to charge the client for editing/ curating the VR experience as Dan mentioned in the Question of the day: ...

GSV- Help determining scans needed for outside

erikolsonmba

4

6 yearserikolsonmba (52): That drops it down the road - It looks like it need to drop near 2940 W Springfield and then look straight south. The entrance is further east like in my photo above.

What are the top things you should be using from WGAN

GlennTremain

2

6 yearsDanSmigrod (31749): Video A: I am a Matterport Pro Video C: I Provide Multiple Services Thanks @GlennTremain I added some links (above) for those that may not be familiar with each item. I would add: - WGAN Standard Members get the free use of up to 9 of these 40+ marketing videos; customized with their contact info and logo. - WGAN-TV: Matterport 101 Training for Newbies Best, Dan

Lost an expo GiG to WAYFINDER

click360tours

3

7 yearsGarySnyder (2143): @click360tours, you may still have a chance to capture some business here. I'll PM you for your contact details and we can discuss it.

How to track (analytics) interaction on a mattertag

whereareweat

1

7 yearswhereareweat (172): Happy Friday. I've checked the forum/FB and can’t seem to find any tags or threads along this line hence this post. Given the limitations of the analytics provided by MP, I'm trying to figure out a good way to track when someone clicks on a mattertag. Using mpembed (thanks Chris 🙂 ) you can track interaction within the showcase, very cool, but unless I'm missing something there’s no way to track when someone clicks on a mattertag...

Matterport Pro 2 lighting issues

rzphotoman

10

7 yearsrzphotoman (1837): Update...just got the scan back after re-processing and it looks the same.

Where are our Matterport tours migrating to ?

JMEPhotos

4

7 yearsJMEPhotos (36): Thanks Dan

Google Street View and NC Tech Istar Pulsar

3dvrwalkthrough

2

7 yearsGlennTremain (2983): I wish I was by a computer to make a video. Instead of putting in address start putting in business name and it should auto suggest. When it does click on it and submit and it should go into GSV. @Metroplex360 probably has something that will show.

Ricoh settings for dark shoot video

VTLV

2

7 yearsCFster (276): That’s the big problem with every 360 camera I’ve ever come across. The sensors are tiny, which results in lots of noise when the ISO is pushed. The only solution in this case is to add light.

Multiple RV Units (Trailers & Motor homes) or stage multiple related tours

brianbenjamen

5

7 yearsHelloPado (177): Are you navigating between rvs with mattertags then?,

Model Critique and Advice

WallsCouldTalk

5

7 yearsWallsCouldTalk (90): @ericlien I sent them an email this morning after I found that the Trim Sandwich didn't work. The support team apparently doesn't reconvene until 9am Pacific Time, so I'm here trying to be productive while I await their response. I hope it can be better polished in post, just trying to learn enough to be proactive in scanning as opposed to reactive in post :) Definitely don't want to rely on someone else to solve it behind the scenes if I can...

Referral Program

VirtualView

1

7 yearsVirtualView (28): Does anyone here use a referral program and if so what has it done for your business? I'm doing research on the best way to incorporate this into my business.

Leaflets and banners

Briski2208

2

7 yearsDanSmigrod (31749): @Briski2208 What is your target audience for this messaging? What problem do you solve for this audience? Where/How will this material be distributed? Banners: www.VistaPrint.com Design: 99Designs Best, Dan

How do I save MP tour offline?

ericlien

6

7 yearsQueen_City_3D (3159): I can’t see why they wouldn’t be. It just wouldn’t be shareable. Only viewable on devices that it was downloaded on while account was still active.

Re-naming floors in workshop

rzphotoman

3

7 yearsrzphotoman (1837): Thanks again Danny...maybe I should just hire you.

Mattertag help

rzphotoman

4

7 yearsDannyBasting (1171): Glad I could help :)

What video resolution for Facebook?

JohnLoser

5

7 yearsGlennTremain (2983): Upload to your YouTube account as unlisted then download in HD. It will drastically reduce the file size while keeping it HD.

Help- Tours not uploading- upload stating at 0%

stephdolloff

5

7 yearszsolt (52): just trigger with small modification.

Matterport trimming issues

Liam_Tayler

8

7 yearsDanSmigrod (31749): @Liam_Tayler So @rzphotoman is at least one other Pro that is having the same problem. Hopefully, Matterport can figure-out what's up. This needs to be a rock-solid, automated process with out the need for manual intervention of changing a trim line and trying again. Enjoy your weekend, Dan

Matterport server down

AMahfouz

1

7 yearsAMahfouz (10): My Matterport server is down in Saudi Arabia. I can't access any of my workshop and models. Any updates!!

Customer is always right

rzphotoman

8

7 yearsCFster (276): “High end” assisted living facility? Around here even the low end ones cost a fortune. They have the money, and admitted their fault. I’d be billing them again. At least for time spent.

Prices in Italy

DmitriyReev

1

7 yearsDmitriyReev (43): Hi everyone! Italy colleagues, can you please advise prices for 1 m2 for scanning of objects in Italy. I have Russian client with objects in Italy and want to make a economically feasible offer to her. You can send info in private message. It will stay private. rgds, Dmitriy

Matterport obsolescence

flexcopmusic

5

7 yearsDanSmigrod (31749): Technology will always change (get better, cheaper and new features) For someone starting out, I always shared: ✓ getting business is the hardest part: not the technology ✓ get business BEFORE buying a camera/platform ✓ outsource the work – WGAN Find a Pro Page – and when you are busy to justify the purchase If you bought an Insta360 One and used CUPIX, it would be a way to put your toe in the water without a lot of upfront...

Issues with Google Street View

leonherbert

12

7 yearsleonherbert (903): @Metroplex360 i agree 100% I have the tours in Pano2VR, I added nadir patches with them. Only problem is that I passed ownership to the company. I will see if they will give me google credentials to publish the tour again with their credentials.

How to get Instagram to recognize Matterport 360 SnapShots?

Harrycayman

2

7 yearsleonvanzweel (521): @Harrycayman Instagram does not support 360 images. Not yet anyway.

30000 sqft lab coming up - glass markings

BenedicteDamm

7

7 yearsBenedicteDamm (26): @Ayodele Thanks for reaching out! Yeah, it really is incredibly complex, but I do specialize in these bad boys. Am more of a large-and-tricky model creator, rather than lots-of-small-ones. Longer time between my jobs, and they're harder to land, but it's what works for me. I do understand that's a big desicion. I have been at i for about 3 years, and it's not as easy to sell as some may make it seem. Often you're up against larger companies...

Pricing Question (none Matterport)

BrianM

7

7 yearsron0987 (3559): The only concern I have would be and I do not know if you have a signed contract you use that has "a hold harmless" clause that if the potential bidder uses the photos in a way to back out of a sale point out an issue with the listing of the property at the auction. Then the seller goes after you. Did you offer the seller a chance to completely view all unedited shots?

Menu in Visit Matterport ?

Deweyyy

8

7 yearsangusnorriss (747): @Walkabout thankyou - and how did they get the menu top right corner and the logo middle left? Is that possible in WP3D Models @rpetersn

Create 360 Degree "Live" Photo tour

Amsterdam07

3

7 yearsDanSmigrod (31749): @Amsterdam07 At the high-end Pros-Consumer 360º video camera is the Insta360 Pro 2 ( Pre-Order for $4,999) or Insta360 Pro ($3,500). The advantages of this 360º video camera (livestream, 360º photos, 360º video) are: ✓ quality of video ✓ long livestream If you just need a few minutes of 360º livestream video, you might look at the Insta360 One ($289). Livesteaming to Facebook is super-easy: just connect your Facebook account and...

Newbie to WordPress: suggestions for my new Matterport website?

rgestevens

7

7 yearsChemistrydoc (1933): GREAT job! Sleek and simple, and yet shows sophistication. You might want to feature the possibility of converting and publishing a space to Google Street View. I can only heartily second what rzphotoman said: The WP3D plugin is a MUST HAVE in my opinion - not only the SEO, but also the ability to "pretty up" the showcases and create simple, functional and VERY POPULAR single page website designs. Great first start - best wishes...

Cupix Storage Documentation options

Amsterdam07

7

7 yearsAmsterdam07 (13): That is what I was hoping for, will let you know once I get clarification.

Google Data Studio

FurnitureScanner

3

7 yearsFurnitureScanner (64): Visualize Uniques, Visits, Impressions over a time period. Data Studio does this in spades for our Analytics and Adwords data. I probably just need to sit down and see if I can pull something together. They document how to roll your own connector with their "Community Connector." The default analytical data that MP generates is meh at best.

Matterport on Cupix?

Mungo

4

7 yearsChemistrydoc (1933): @Metroplex It certainly is that! (Tedious)....However, it does work. It would be less tedious if I could find a way to download all 360 snapshots simultaneously. Seems that only works on regular 2D snapshots. KF

Video editing.

rzphotoman

8

7 yearsrzphotoman (1837): I said I would pst the before and after edits I had done, both for $30, in less than 48 hours. This was done with Blender. Not sure why everyone thought this would be costly and time consuming. I thought they turned out ok. https://youtu.be/UgpYfBSAVOs

Some Feedback (if you wouldn't mind)?

eggardner

7

7 yearseggardner (411): yes, I know of Grant, Leon! I was searching for real estate video courses when I first got into this and found him. I also got hooked up with his free course - Grant Johnstone Shooting Tips - which was really helpful. Thanks for taking the time to comment!

Museum Scan: lighting,reflections and... - Feedback please and thank you :)

BlueImmersiveMedia

6

7 yearsBlueImmersiveMedia (303): @rzphotoman Very cool. Nice project. Thanks for sharing and the feedback! Agreed, Nonprofits have been a big part of my life as well. Over the decades there has been a ton of warm hearts, supported kids and win-wins. Im always grateful to have to the opportunity. Please continue to share. Thanks again!

Glide through Autoplay Highlight Reel- How do I get this?

stephdolloff

4

7 yearsDanSmigrod (31749): WGAN-TV Matterport Cloud and Workshop for Newbies #180-More Information About Highlight Reel (difference between slide show and walkthrough and how to create) @stephdolloff In this WGAN-TV Short Story #180 (video above), I talk about the difference between slide show and walkthrough options and show how to set one or the other. The 2-minute video segment from the WGAN-TV Live at 5 show on how to use Matterport Cloud and Matterport...

wp3dmodels Zip help

aalley16

2

7 yearsDanSmigrod (31749): @aalley16 How many SnapShots did you create before using this free tool for WGAN Forum Members: ZipIt! Powered by WP3D MODELS? Screen grab of SnapShots before using this tool? Thanks, Dan

Magnets in lights okay with Matterport Camera?

Seaweedsoul

2

7 yearsDouglasMeyers (1291): Has not been a issue yet but I use velcro to attach and there's not no metal in the case.

High Rise:Lobby to Office Space

MarkCantu

1

7 yearsMarkCantu (105): Good Day! I was wondering if any one out there has ever done a High Rise Lobby (Client's Request) and then went on to do an office space? If I added a second floor, it wouldn't be right. I am assuming I am going to make a separate model. Ideas appreciated and accepted.

Matterport Parameter for hiding Highlights Reel?

June

8

7 yearsJune (411): Thanks!

Tips for Matterport scan of an Airbus 330?

ThePhilOnMatt

14

7 yearsron0987 (3559): Thank you for the post and update

Best Tripod Revised 2018?

VTLV

12

7 yearsCFster (276): I think this thing costs like $5k or something, but I like idea, and I wonder why some other manufacturer hasn’t come up with something similar. Acadalus Self Levelling Tripod Head

Any VR video software with menu

alirizacil

8

7 yearsGarySnyder (2143): Once you get your head around Vista you can create a VT that looks and feels like a MP tour. You have to create your own floor plan but that's straight forward and easy to do. The advantages of Vista is it give you unlimited possibility in creating VT and VR production. You can also use Vista for all of your 360 video productions In both cases you can turn anything in the image into a hotspot to launch anything. 3DVista is the most versatile...

Cupix image file size?

CFster

3

7 yearsCFster (276): @leonvanzweel Thanks. I tried the trial version and the amount it can reduce file size without noticeable quality degradation is remarkable. I wonder if it’s possible to replicate those results in Lightroom or Photoshop.

Ricoh Theta V tips for best results with CUPIX?

CFster

18

7 yearsleonvanzweel (521): @CFster The set-up instructions of the NN R20 will show you how to set up the lens ring in portrait mode. No diagonal or horizontal.

How matterport tour transitions work?

janci

2

7 yearsDanSmigrod (31749): https://youtu.be/6MYc5aEsiKM Video: 3D Mapping The Exploratorium with Matterport! | Video courtesy of Tested YouTube Channel @janci You might enjoy this excellent, (super-geeky), interview with Matterport Co-Founder Matt Bell that helps explain the magic behind Matterport. Dan

Limit a tour's zoom?

BrianM

6

7 yearsRPOceanic (215): FYI: Another option.... if you use WP3D Models plugin, there is a check box under options tab to turn off/on the zoom feature.

Options for publishing to Google Street View?

Briski2208

6

7 yearsBriski2208 (147): Thanks all much appreciated.

Help! Scanning Multi-Unit Bldg for sale and need to make 1 model!

lcorbett

18

7 years808virtually (157): Great you were able to tie the upstairs in with the downstairs! As far as feedback, I prefer the walkthrough tour versus the slideshow. You could hide a few scan locations that are not needed, making the journey through the space smoother.

WP3D Models Help please: Hero Image (thumb nail) not loading

WalterE

12

7 yearsBrokerBruce (281): Looked great to me! Really interesting floor plan that really benefits from the tour to see the flow.

3DVista opinions? (Versus CUPIX and Matterport)

CFster

15

7 yearsGarySnyder (2143): I've use 3D Vista for 2 years now and I can tell you there is nothing that compares to it if you really use all of its functionally. You can create a VT’s that looks and feels just like MP with hotspots and even turn items in you photos into hotspots which can launch anything. You can drop in any image you want or blur an image. You have complete control of every pano. To top it off you can do the same magic with 360 videos, try that with MP....

Theasys.io .......your thoughts??

WalterE

3

7 yearsWalterE (52): Dan, YES!! Thanks again. You have been so helpful with all of the member benefits. I have taken advantage of all of them!!

Please Help! - Matterport Not ADA Compliant?

MagnaShow

13

7 yearsGeorge_WALKINTOUR (85): Perhaps have the label or computer voice tell the keyboard user what the object is when they bump into it? Like a wall, furniture, window, etc? Wouldn't that be a coding thing for Universal Access? It would also have to be an "Accessibility button" to allow the user to enter Univeral Access mode to enable VoiceOver. Similar to the Universal Access controls on a Mac.

Best solution for outsourcing Stitching Photosperes

click360tours

4

7 yearsJohncouper (1): Hi do you just want 360° panoramas or a full VR tour? My company here in switzerland can provide a full blown VR tour very similar to Matterport send me a [Private Message].

Capture app crashing

CKC

3

7 yearsLukmoorkens (43): There’s a new update of the Capture app V2.5.3 Be sure you’re connected with the internet

Tripod issues

CKC

13

7 yearsDanSmigrod (31749): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/ca9617f20a07c0ad4ee837af4b9458a6.png @CKC Buy one of these two tripod heads: https://kit.com/DanSmigrod Dan

Anyone have any luck using LinkedIn Ads?

Richierichks

2

7 yearsHelloPado (177): I've heard the cost per click is around $8 for LinkedIn ads but provide better leads than a $.30/click Facebook ad. I'd like to run them myself so i love this question. I started my research on YouTube and plan on contacting LinkedIn also. Best of luck.

Open door - close door issues

pixelray

11

7 yearspixelray (1074): @shak - yes! That's right! Thanks for reminding me

Matterport Charge per square foot

lmrich73120

6

7 yearsVTLV (2925): I wouldn't bank on those numbers. Middle Man companies outsourcing to Matterport pros might get away with that pricing because their marketing budget has been pumped up and beating you out of your own market. Many of us try to make $0.10 a square foot. If there's multiple cameras around you, expect your competition to drop to as low as $0.03 a square foot just to beat you out. Photography services have been taking off the past few years...

Hardware Error - Sensor fault

richeshkolhar

1

7 yearsricheshkolhar (1): Hey Fellas, Accidentally, My Camera (Pro2) dropped on the floor due to a technical issue in Tripod. We are getting error of "Hardware Error - Sensor Fault" now. Contacted Matterport Service and received quote of 1200 USD. At the moment, Camera is in Bangalore (INDIA). Shipping charges comes upto 500 USD. Bit confused to invest 1700 USD for repair or to buy new one at discounted price. Secondly, If I buy new one, Can we...

3dvista and matterport links

peakeagle

7

7 yearsangusnorriss (747): Does 3dvista work with a Matterport camera / scan?

Urgent: PLEASE HELP! On site...Matterport capture app crashing

AlexTC54

9

7 yearsiTours360VR (74): @AlexTC54 Had a similar issue last week that was deduced to be a bad scan that kept closing the capture app. Matterport Support advised me to reshoot the problem area with some overlapping scans as a new project. They were then able to stitch the two projects together.

Sample Needed for +100,000 sqft Showcase

Gerhard

2

7 yearsDanSmigrod (31749): @Gerhard Congrats! Exciting. Here are WGAN Forum discussions tagged: Large https://www.wegetaroundnetwork.com/tag/large Any examples there that are helpful? Dan

Tesla Model 3 Scan

thorn604

10

7 yearsJamie (2037): @thorn604 looking forward to it. Been a while

Workshop Workflow

click360tours

7

7 yearsJune (411): Thanks Chris! June

Wrong Tour Displayed On Realtor.com

MarkCantu

3

7 yearsMarkCantu (105): @GlennTremain Thanks. The right Matterport URL is set, when I am on the MLS, tour plays fine. Somewhere in the transition to Realtor.com, the problem occurs. I will take your advice and call the San Antonio MLS tomorrow, and ask them to do as you suggested. Thank you for your advice. Mark

Completed an Outdoor Art Festival

3dvirtualview

7

7 years3dvirtualview (119): Appreciate the feedback guys! I was very happy with the outcome too. This gloom does help. @Networker honestly maybe only 5 misalignments max.. @3SixtyNow i have mentioned that to them. They want a complete place done next year. This was only a 1/3

URGENT. Matterport Capture Keeps Crashing! Help Please...

Networker

13

7 yearsNetworker (157): WGAN Pros, A follow up as promised. Yes, it's true. The little digital magical gremlins at Matterport can--and will go behind the scenes and splice two completely separate tours together. Note: I stopped on tour and started the next tour within a few feet of the first tour's finish. Let's give Dee J a round of applause for her digital trickery! Take a look. BTW, the walkthrough is flawless--just like I created as on complete tour. ...

Matterport 3D Showcase on Mobile Phones

Riaan

5

7 yearsDanSmigrod (31749): https://my.matterport.com/show/?m=Dg4sENFwvsF @Riaan How about offering to do one floor or gallery at no charge to help move the conversation forward? Get them focused on the content rather than a thousand reasons not to go forward. I shot the first floor of this Museum at no charge. (It's a rotating exhibit.) Plus, there are five floors. Shortly after I delivered the 3D Tour, our champion at the Museum moved on. That said, we had a...

Scanning outside in VR, not 360

Smuller7711

5

7 yearsDanSmigrod (31749): @Smuller7711 Is this helpful for you to map the outside? ✓ SPAR3D-How to Make Money with PIX4D and Your Drone Dan

Trimming Matterport Dollhouse Issue: “wall scatter”

Networker

19

7 yearsDanSmigrod (31749): @Networker Much thanks for your kind note. It’s Members like you ... giving and getting help that makes this Community magic. Dan

WP3D Models - Footer

mykals21

6

7 yearsrpetersn (2013): Thanks @3dvirtualview! I'm not sure I fully understand the issue you're noting. It sounds like this is a ThreeSixty Tours question, any chance you can hop over to our support and upload a screenshot/URL to help explain what you're trying to accomplish? https://threesixty.tours/support/

Matterport shoot 360 view add text TAG

miss19881111

1

7 yearsmiss19881111 (4): What is 360 view shooting through matterport? You can add text TAG above 360 view via matterport

Question about reselling a space.

AlexTC54

3

7 yearsfrstbubble (639): @AlexTC54 @srennick I try not to use the term hosting fee. I use the term licensing fee. It is more representative of the use.

Charging for hours but still showing 0%

CKC

19

7 yearsJune (411): I top mine up after each job just to be ready. Glad I’ve been doing that now.

Take a picture of an object and have it linked in matterport tag

Smuller7711

3

7 yearsleonherbert (903): You can have a link on to Amazon etc. you just need to have the link to a real webpage that includes the image name and file type at the end. This is a really long example but you can see the image at the end of the url. Just remember that goes in the media box. ...

Matterport Outdoor Scanning - Rainbow & Glare

IanA

3

7 yearsLiam_Tayler (239): ensure the lens is completely clean with one of those glass-cleaning cloths.

Are you turning down Matterport projects over project fee?

DanSmigrod

2

7 yearshometakes (1134): I ask them where or who it is that is cheaper and I will look to see if we can beat their price. How about this..... I am running a promo that if you spend $349 with us on a tour package (photos, videos, aerials, etc.) then we will give you a free Matterport tour with 90 days of free hosting (up to 4000 a.c.). So after 90 days our hosting renewal email goes out to the client and they tell us that they dont want to pay the $55 dollar hosting...

Matterport for Zillow, Hot Pads, Trulia?

MarkCantu

4

7 yearsMarkCantu (105): @VTLV @Home3D Thank you for the clarification. I started doing virtual tours very early with Realtour Vision. I see that I can use their platform, add Matterport to their tour software, and get incredible distribution to real estate sites. Thanks for letting me know because I see this as a competitive advantage to other MSP in my area.

Uploaded To Wrong Account

MarkCantu

9

7 yearsleonherbert (903): Hilarious, NOT. I just did this today. I did ask if they could clearly associate models with your specific log on. Having all the models from different account show up is a real problem.

Craigslist Charging $5 for Service and Gig Ads

VTLV

2

7 yearsMarkCantu (105): Did not know about this situation. Thanks for posting.

Updating Firmware halfway through a Matterport project?

Briski2208

4

7 yearsBriski2208 (147): I thought as much, but just wondered with it being a camera firmware update rather than a capture app update it wouldn't bother the scans already there but I'm not willing to try.

Google Certified Photographer

MarkCantu

11

7 yearsDanSmigrod (31749): @MarkCantu If you are trying to publish to google Street View from Matterport - and are experiencing problems - please ask Matterport Support. And, please let us know what they say. The above is still in beta by Matterport. Thanks, Dan

How does one put links on MLS

JohnLoser

2

7 yearsMatt19 (354): Hi John, Every MLS will likely be different on how you post virtual tours. I say likely because I have not personally seen others MLS. If they don’t know they can call their MLS or they should ask their broker. The main thing is that you give them an MLS compliant link. If you work in on perticular area then it might make sense to find this out for yourself and then you can add value by having the instructions handy when needed. If you...

Offline viewing

Briski2208

3

7 yearsBriski2208 (147): Thankyou

Best distance for paintings

Maxdemartino

3

7 yearsron0987 (3559): Also make sure the camera starts facing the painting so you do not have a situation where it is stitching photos together and there maybe a slight stitching error.

Matterport Statistics from Workshop

Briski2208

9

7 yearsDanSmigrod (31749): @Queen_City_3D Yes. Matterport needs to solve this for its Matterport Service Providers: especially since it has not offered a Cloud based backup and restore. At the very least, Matterport should not charge for models that are set to private. Dan

Just lost out to InsideMaps

jasondavidpage

20

7 yearsharshp (1): A couple of large brokerages have adopted the Insidemaps solution for all their tours. A few examples from recent tours : https://www.insidemaps.com/project/Iy32GLYq52/listing https://www.insidemaps.com/project/7csFezQZby/listing The price 49.95 includes floorplans and no hosting fees for one year. Custom branding is included. Smart-tags are supported. PS : We don't need a 18,000 device to scan in the sun, external spins are integrated in...

Copyright Violation - What would you do?

pixelray

18

7 yearsGlennTremain (2983): How did it work out? Saw this and had me think of this thread https://www.youtube.com/watch?v=DUEbi4r8Pg0 @Jasondavidpage 's approach seems very fair and I hope it all worked out.

360 Pano exports and send to client

stephdolloff

3

7 yearsDolloff (131): Thanks, Dan. I feel a little silly. I completely confused this and made it more complex than it needed to be. I am chalking it up to Friday before a long weekend... Thank you for your help! Stephanie

Ceiling Problems

samgaetz

8

7 yearsMetroplex360 (9436): With the integration with the BLK360, there is more interest in tools like this and an acceleration in feature development within Workshop. Stay tuned.

Help please! Client having trouble

Joelbcollins

23

7 yearsfrstbubble (639): @Joelbcollins Did you get the trim to work. I had a model last week where I could go into a room but couldn't get back out because we moved the room for access to a bathroom. I tried a trim sandwich which didn't work. When I did a trim box it worked.

How to I respond to this!?

3SixtyNow

5

7 yearsjasondavidpage (205): I'm guessing there was a misunderstanding between what the agent thought he was getting and what he actually received. I don't know how many times I've had an agent call asking about virtual tours only for them to just mean a slideshow of still photos. That being said, try to appease this client and then fire him. Anyone who comes back the way he has is not someone you want to work for and will ruin your day every time you work for him (plus...

Digitizing a clothing into a 3d space

VirtualView

3

7 yearsBernardhhi (204): Hi VirtualView, Here is an example of a test scan I made a few years ago using the Occipital Structure Sensor Scanner: Click Here to View Scan As you see this is hosted on Sketchfab and can be easily embedded on on a website. More info: https://structure.io As Jamie mentioned - several apps are also available to capture a 360 of an object: example Capture 360 Best of luck with your project. Bernie Timms Hilton Head Island Real Estate...

IPad is full

Wonderdawg

11

7 yearsWonderdawg (343): Thanks all for the responses. Once I delete the models, I no longer have access via My Matterport and the ability to view statistics. It’s a bit disconcerting as I’m so use to keeping my raw files, finished jpegs and catalogs of images via Lightroom and Photoshop intact on multiple hard drives and the cloud such as Dropbox, Google Drive, BackBlaze, Crashplan and the old images on iPhoto. I ended up buying a new iPad with 128; the previous...

Pre-scan checklist

angusnorriss

2

7 yearsDanSmigrod (31749): @angusnorriss The WGAN Forum Sample Forms Library has many pre-scan checklists. When you contribute a form, you get free access to the Library. Best, Dan

Am I missing something with MP to GSV?

3dvirtualview

2

7 years3dvirtualview (119): Watched the Panoskin video ... that definitely gave me some major insight! Apologies for the newbie question.

Recommended zoom for snapshots

3SixtyNow

4

7 yearsrzphotoman (1837): You really just have to play around with different zooms and when you see what works best, take a snapshot. I've used every zoom setting from 70% to 140%. Since it's fairly wide angle to begin with, many times the higher zoom is perfect if you need to highlight a certain feature.

Advice on finding using virtual assitant

frstbubble

4

7 yearsSnap (194): They are but VA can answer phones too and may be able to work out a monthly retainer / hours on the phone and have them track the time. My operators place orders too. I have an online order form for residential real estate that they fill out with the client which is pretty straight forward and are instructed to take a message for commercial work, inquiries or any other calls. I get the order in a confirmation email in between jobs and try to...

Matterport Model Trimming Issue

Networker

7

7 yearsDanSmigrod (31749): @Networker That's super-kind (and much appreciated). While we started out as the Matterport User Group Forum (MUG) in August 2014, we quickly realized that while we are Matterport centric, Matterport Service Providers - and those researching Matterport - were (and continue to be) interested in Matterport competitors to either: ✓ make a decision to buy Matterport faster ✓ make a decision to buy a different camera and/or...

Strictly 360º Photo Matterport Tours

Networker

8

7 yearsMarcelloM (82): You can also dowload all the 360 individual pano, edit them as you want/need and use a program like Panotour Pro: you can build the most complete interactive navigable virtual tour if you do not need the 3D doll house.

Confidential tours - HELP!

tomasdunbar

16

7 yearsmori (819): A option we use for this is the Indoor Viewer of NavVis: http://www.navvis.com/indoorviewer But of course this is another pricetag range than Matterport. Otherwise you need to do it yourself with a self hosting tour software or development kit: http://ivrpa.org/forums/topic/panorama-hosting/ Hope there will be some news at IVRPA Tokio end of may: http://ivrpa.org/event/tokyo-2018/

Matterport Support?

MarkCantu

3

7 yearsleonherbert (903): I generally call them. Even if they don't answer, they will get back to you pretty promptly just leave a message of course :)

Navigation Problem Input requested

frstbubble

4

7 yearsfrstbubble (639): @Metroplex360 I couldn't get into the bathroom from the scan point by the desk. But the trim trick did work. Again thanks!

Kuula Pro and Matterport

MarkCantu

11

7 yearsDanSmigrod (31749): @MarkCantu The Co-founder, CEO, Lead Developer at Kuula read your post (above) and emailed me today (25 April 2018): "...we launched an update to the [Kuula] app addressing a lot of the issues that your forum members have been discussing." "Here's the [Kuula] announcement blog post [24 April 2018] with a list of what has changed." Best, Dan

Matterport Pro vs MP Pro 2

3dvirtualview

3

7 years3dvirtualview (119): @DanSmigrod Thank you Dan. I will check them out.

Urgent: Matterport Capture App Crashing!

Networker

6

7 yearsNetworker (157): @rko1, @DanSmigrod WOW! Thanks. The checklist will come in handy. Also, I did not either reboot the camera nor did I erase a few scans. Is it just me or, should Matterport be working diligently for these types of issues, not to be happening?

Virtual Tours - Impact on Sales

JosephFolan

2

7 yearssbl110 (285): Hi Joe, I know this isn't exactly what you're looking for, and the info is a bit dated (2017), but it does have some interesting data -- industry and Matterport data. Page 1 of 2 https://static1.squarespace.com/static/59dbf7b67131a52388a06b60/5a9f16e0ec212da6461de560/5adfa62daa4a99e2b61e1d65/1524606512319/matterport_statistics_-_real_estate_updated-page-001.jpg?format=750w Page 2 of 2 ...

Pricing with Realtors contract agreement

Liam_Tayler

7

7 yearsDanSmigrod (31749): @Liam_Tayler Thanks for sharing. Congrats! Best, Dan

How to build Matterport website in Wordpress

AnnekeCilliers

7

7 yearsfrstbubble (639): @Metroplex360 Does putting multiple showcases on one-page bog down load times or hog resources?

What iPad Models are good for drone control?

ParkPrince

3

7 yearschermle (4): Hi, I've been using an ipad air 2 for about a year. It's probably the largest one you can fit into the controller cradle. I use the same thing for Matterport scans. Regardless of what you buy, I would strongly suggest you purchace a sunshade for the monitor. Viewing the monitor on bright days can be really tough. The shade probably won't resolve the viewing problems, but it'll help. I think you can get them for around $15. USD

Transfer of Files to Client

SpencerLasky

4

7 yearsDanSmigrod (31749): [quote@2Spencerlasky]Yes I do feel they know what they are asking for and it was a little surprising to me they want to "not pay" anything for this additional, and this might just be a producer tactic, probably is just to see how easy I cave. However I have operated with out a contract till now for reasons I feel make sense, as said the more you require people to sign the more potential to them just in general shying away and we...

Question regarding sqft vs scans

3dvirtualview

8

7 years3dvirtualview (119): @sbl110 that is a lot of great feedback! Thank you!

Does Matterport have 3D Videos to use?

3dvirtualview

5

7 years3dvirtualview (119): @sbl110 Thank you Scott! Appreciate the links you shared! Will check them out now.

Matterport is temporarily in read only???

pixelray

5

7 yearsVTLV (2925): You didn’t get the memo? I didn’t ge the latest survey either. [url=https://status.matterport.com/] Status update link from email[/url

How to get "see inside" from Matterport tour

frstbubble

3

7 yearsfrstbubble (639): @TrustedPhotoDC Thanks for the answer. I never really played with street view and just noticed that yesterday.

Screen capture software for making videos?

Matt19

6

7 yearsMatt19 (354): @DaveFahrny Thanks Dave!!! Very much appreciate the feedback!

Matterport 3D Virtual Tour of a Large Ship

DennisQ

14

7 yearsProperty3dNZ (617): @DouglasMeyers Thats a fancy pants ship! The one I used to work on was a complete dive in comparison!!

How to Auto-play Highlight reel on load

angusnorriss

3

7 yearsangusnorriss (747): Very helpful thanks Dan!

Major Alignment issues: Fast Scan Related?

pixelray

11

7 yearsShakoure (568): @pixelray ...This won't be much help if you've already covered it, but... If you haven't gotten and installed the updated bug fix to the first fast-capture firmware upgrade, then your alignment issues might be related to the bugs found in that first upgrade.

Matterport getting started....

mjstef

2

7 yearsimmersivespaces (1229): @mjstef Just my opinions here... 1) Go with the Pro 2 3D. If you are the only MSP in your area, your margins will grow rapidly and the overall savings for having the paid plans will be worth it. 2) The average target pricing is between 8.5¢ and 12¢ per sq ft. Personally, I use a sliding scale based on the size of the property. The larger the property, the cheaper the price. I scan a lot of vacation rentals and most sit around the 10¢ per sq...

Best stabilizer camera for indoor RE filmin

Virtuality22

4

7 yearsfrstbubble (639): @Virtuality22 There are many new options out there. The best is a matter of choice. We started with what we believe is the best camera for indoor video. Then we found a stabilizer that would work with the weight of the lens we chose and camera model. There are two cameras out there that we believe are great for the indoor video. We went with the Sony a7Sii almost three years ago to get a full frame sensor for the widest angle shots. It also...

Capture Software crashing

suncoastskyview

2

7 yearsBrettMtn (127): Have you updated the firmware recently? I had a similar issue the other day after updating to the latest firmware. It was taking forever to transfer after each scan and although mine wasn't crashing, it would get an error saying I was too far from the previous scan point (which I usually wasn't). Ended up shutting everything off and restarting both the ipad and camera and it seemed to help. Was able to finish the rest of the tour with very few...

Satellite Panoramas

rzphotoman

8

7 yearsrzphotoman (1837): @DanSmigrod I'm not really blaming anybody and after thinking about it a little more, even if the first one you buy isn't exactly what you need, more than likely you could use it and probably not a bad idea to have a second and maybe even a third angle, especially for projects that aren't single family residences. If that's the case it's still less expensive than to hire a drone photographer. I still think a preview would be a good idea. ...

3D printing starting with a Matterport Scan

Ramblinman

7

7 yearsLilyCollins (1): @Ramblinman my husband has a hobby he makes models of small figures of various animals on his 3d printer in the garage. As for the scanner, he has the opportunity to take Artec from his work from time to time, the problem is that the scans are obtained in black and white, as he says. Last time we scanned our cat, it was quite difficult, we had to keep it still

Alignment issues, advice required

angusnorriss

10

7 yearsangusnorriss (747): Most helpful thank you. I can’t seem to exit the downstairs living room and enter the hallway by the front door. I can only enter the living from the other direction via the front main entrance of the house. Any reasons why? Lack of scans in that area?

Viewable Labels in HIghlight reel

Dolloff

10

7 yearsleonherbert (903): No problem, glad it worked, except the 360 and 2d, I without fail will forget to change it back to 2d and i end up taking a whole lot of the 360"s :)

Matterport Sharing URL?

Briski2208

2

7 yearsDanSmigrod (31749): https://my.matterport.com/show/?m=xrPcm9LSw8X Matterport Spaces 3D Tour by We Get Around Atlanta Associate Photographer @YairYepez https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/d3695feaaad51199f3c059d3e6cd8117.png Screen Grab 1: Matterport Workshop: Sharing https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/5f497bfa8b79e2fd5789f61720a29f1f.png Screen Grab 2: See where...

Continuation of a scan

Briski2208

7

7 yearsron0987 (3559): Great I am glad it turned out, short of the mirror issue. Thank you for the update.

Has anyone monotized a tour?

VirtualView

7

7 yearsShakoure (568): @808virtually Sounds like an option... until the people purchasing the password start sharing or selling it themselves. The passwords would have to be associated with an email sign-in or unique user ID.

How to disable Matterport doll house view?

rzphotoman

4

7 yearsDanSmigrod (31749): @rzphotoman You can also disable the dollhouse view. WP3D Models: check the box to disable. Best, Dan

Newbie Questions

BrokerBruce

3

7 yearsBrokerBruce (281): Thanks John!

Before and after scan

rzphotoman

8

7 yearsrzphotoman (1837): @kjoman Well done.

Newbie Question - Single property website

Virtuality22

9

7 yearsmikeland (10): Hi @Virtuality22 - Mike from www.Relahq.com here... Rela's platform makes it easy to create single property websites for your agents. Our platform is also white-labeled, which allows you to automatically set up the domains for the property websites exactly as you described "www.mybusiness.com/123mainstreet" - You also have the option to attach a custom domain like www.33strand.com You can give us a try for free by signing up at...

How do you market to realtors in you area?

rzphotoman

3

7 yearsrzphotoman (1837): @lifelikeview Thanks for the info.

Can U transfer un-uploaded tour to other MSP

MarkCantu

5

7 yearsQueen_City_3D (3159): @MarkCantu You were asking if the raw data could be transferred, right? Did you find out if that's possible? We've had other MSPs do scans for us, and we've always just given them an email address to a collaborator account we've set up... but that's just having the processed scan show up in our workshop... we've never had the pre-upload raw data sent to us. We've had to rely on the other MSP to do the uploading, and if there were any tweaks...

Newbies favorite tools for scanning

rzphotoman

10

7 yearsrzphotoman (1837): I saw those also but I haven’t experienced anything like that yet. Works great so far.

Please advise: FASTEST way to create 3D tour

mikeb

4

7 yearsDanSmigrod (31749): @mikeb I only suggest GSV certified cameras to keep options open. (Anyone reading this would kick themselves if they bought a non-GSV certified camera and then had an opportunity to shoot a business.) I need to get on the road now ... Related WGAN Discussions ... ✓ Platforms for Hosting 360º Photo Spheres ✓ Hosting Platforms for 360º Photo Spheres ✓ WGAN Discussions tagged: 360 I look forward to hearing what others have to say...

GSV For Apartment w/ Models in Other Bldgs

BrianM

4

7 yearsgrmngrl (942): @BrianM I did not say apartments are prohibited. Sorry for the confusion. I am saying you won't see them on GSV at the address because they are not a POI.

Transfer Model Also Transfers Copyright?

DanSmigrod

4

7 yearsGerhard (1484): @DanSmigrod You beat me to it. So a new week starts again. I don't believe this escaped them at all. They need to find ways to word things differently but still do the same thing. You will also see they don't refer to it anymore as photography lol. Maybe they found a very clever FINE PRINT lawyer on FIVERR and is jumping the loopholes. If this company repeats next week all over again, it will be very worrying. But don't we as the...

Freaking Out...need HIGH RES PICS

JMortimer

10

7 yearsrzphotoman (1837): This is a screen shot of a still I just downloaded from a recent Matterport scan using the Pro2 camera. Check out the file size...5664 x 3186px Image size 51.6megs. I always download them at full res. Never had an issue. I have to downsize them for delivery to the client. I don't shoot with a DSLR at all and use the quality of the images I get from the Matterport as a selling point. They don't need to hire a traditional photographer...

How I saved my Business

Gerhard

2

7 yearsGerhard (1484): Enough blaming this and blaming that... it's all based on this one thing called $$$ . Own your content bottom line.

Dollhouse view issue meets Fast Capture?

rzphotoman

12

7 yearsrzphotoman (1837): @Lukmoorkens Thanks for showing the comparisons. I didn't have any old ones to compare to but I knew something was different. Does anyone know if Matterport is aware of the problem and hopefully trying to fix it. If not I would show them these comparisons so they clearly see the issue.

Impact of TOS on commercial spaces

PWIMAGING

5

7 yearsPWIMAGING (86): Noticed that on the Facebook page. Do you think we will.be receiving another email?

Leaving Matterport but still need scan host

tombook

3

7 yearsMatt19 (354): I think returning it as Dan stated would be a great idea! They need to learn that decisions like this will effect their bottom line!

The Best Benefits of the Pro2

Property3dNZ

15

7 yearsDavidHothersall (55): No effect on the quality of the imagery (apart from the Beta issues with the occasional 'black square') I meant the increase in scanning speed is noticeable and it is possible to move through the scan process much quicker which is a benefit if as I suggested you need to progress quicker because of lighting conditions or just time constraints etc.

Matterpot 360 Snapshot to Google My Business

3DSNAP

3

7 yearsleonvanzweel (521): Search your Business on Google Maps and upload from there or alternatively from the Google Street View app

Advice for Monthly Hosting Prices

photosbyhopsing

2

7 yearsDanSmigrod (31749): @photosbyhopsing Please see this WGAN Forum post: Tip: How to do Automatic Monthly Billing https://www.wegetaroundnetwork.com/topic/1454/page/1/tip-how-to-do-automatic-monthly-billing/ Best, Dan

Feedback/Question about Pro2 snaps vs. pics

tombook

15

7 yearsrzphotoman (1837): @tombook Thanks...the learning is not bad at all. There are many training videos that come with the program. For $99 I don't think there's a better solution.

Cleaning up the garage floor plan image

Biggles

4

7 yearsQueen_City_3D (3159): @Biggles haha...yeah... I knew it wasn't a practical solution. I don't believe there's a way to edit after the fact, so it's simply a matter of training the client that the camera sees whatever is there and if they don't want it to be included they need it gone.

Suggestions on Large Scan (12 unit building)

plorenz

6

7 yearsQueen_City_3D (3159): @VRimpact I believe she was onsite for 8 hours or so

MatterPak no more free .OBJ - Sq. footage?!

ArchimedStudio

13

7 yearsJuMP (2031): @ArchimedStudio JuMP-ME v1.0 and JuMP-ME v2.0 and the URL fast version are using the same methord to measure the SQFT. So that result is very close to each other. >>>How accurate the result? Who can tell that the mesh file that Matterport generated is accurate? How many percentage different between the real house and the result that Matterport got? We can't tell it, neither the Matterport. But we can make sure our tools for...

Matterport versus Transported

immersivespaces

15

7 yearsMetroplex360 (9436): Let's just go ahead and say that @ImmersiveSpaces has a client that just HATES Matterport and won't accept it. What would we as a community pick as #2? I'm going with iGuide. Cupix is still not quite there yet (but has every single bit of potential) and GeoCV is only available in New York (from what I understand). Then again, if a client hates Matterport, they'd hate on GeoCV a bit more.

Mysterious Matterport Missing Floor

rzphotoman

3

7 yearsrzphotoman (1837): Thanks @Jamie After looking at the dollhouse view for a while and then comparing to other 3 story homes I did, That was the difference I saw also. Thanks for confirming it. I'm a newbie, only my 5th scan, but it seems to me this is an issue that Matterport should look at and address. Haven't got feedback from the client yet but If their listing this as a 2 story home with a basement and don't see a 3rd level they may have a problem. Also,...

What is a FBX Model?

Property3dNZ

6

7 yearsProperty3dNZ (617): Thanks for all your help! I really appreciate it

Looming future issue? 3rd Party Bookings?

tombook

11

7 yearstombook (37): @3dVuz Good advice Howard. Thanks.

Adding music to my tour... can this be done?

TeresaPhillips22

17

7 yearsrpetersn (2013): Thanks @Helen for sharing the link....& thanks @JMortimer for digging in! Cheers. :)

AEC Advice and inspiration: Oil/Gas Space

Briski2208

2

7 yearsCarlosFHdz (605): Email him a request for meeting. Schedule a meeting, and then show him the Matterport/krispy kream/power ranger 3D tour with videos, tags, and other items and Guide him through it telling him to imagine the office/space with tags and videos of things mentioned. If you send an email, he won’t be able to share the vision of what’s possible. If you meet him and chat, you can guide him.

Problems with scans near a door

junoimelda

5

7 yearsjunoimelda (16): I'll give that a try, thanks.

Great Light Tracking App

rzphotoman

8

7 yearsimad (184): I came across an amazing product, i think you and many fellow WGAN's would like to try. Actually there is this product that instead of telling you what the right settings are, it'll take the best shot itself using AI so an amature photo can look professional .. however this is what the company is promising i hope they'er right ... its called ARSENAL. @rzphotoman Thanks for the advice, however if you tried the ARSENAL one day we'd love to hear...

2D Floorplan measurements

JMortimer

4

7 yearsPetraSoderling (752): Hi @JMortimer My company Blue-Sketch.com creates floor plans tailored to every client's individual needs. We can make a template for you that includes every piece of information your customers wants including external area, interior area, areas of heated and unheated spaces, areas above and below grade, etc. Measurements can be imperial, metric or both. Your and your real estate customers logos and brand colors if you wish, realtor...

NEW Real Estate & Hospitality Photography

Mbatia

2

7 yearsJuMP (2031): By my experience the Matterport Pro2 is the best currently. But before you buy it would you please read the TOS first. Some friends can't accept some points in the TOS. You must accept all of them to use Matterport Pro2. You can download the processed image (360 degree panoroma pictures) officially but they are not at the maximum resolution. With some 3rd party services you can get 16K x 8K output. Here is one example of 16K x 8K...

A 2nd Matterport Model

Mikey

7

7 years3dVuz (507): I Shoot lots of 2 family homes. I use WP3D and make a single property website for the Owners unit. I display a 2nd 3D tour within the same site, labeling it as Tenants Apt, etc. 2 sep Tours, one site. clickable text

Can i do this with ThreeSxity Tours?

alirizacil

5

7 yearsfrstbubble (639): @alirizacil Looks like this is done by BANG and LARSEN

Selling Old Matterport Models to Other Agent

WindyCityDrones

9

7 yearsfrstbubble (639): Depending on how you sell the original tour. We license the tour for use by the realtor for the listing. If the listing expires and a new agent gets the listing then you have every right to re-license it. I would talk to the first agent though and possible offer part of the selling price to compensate them for the chance taken. I would build a better relationship. I believe there are many professional photographers that would resell real...

ThreeSixty Tours + 360º Camera + Drone?

alsangio

10

7 yearsfrstbubble (639): @DanSmigrod I guess I'm a slow reader. But under 100 emails alerts left! Next will be to work on catching up on the Live at 5's. Think I will be listening to Vimeo while driving for a while!

Extracting 360 images from ipad?

htimsabbub23

23

7 yearsfrstbubble (639): I think it is very fair if you are doing 10 cars at 1 dealership that you could do them all under one scan and process it, then pull the 360's and stitch and use as needed. Very fair for Matterport and fair for MSP seeing how it is the same location.

Car Camera Mount Project with Image

htimsabbub23

15

7 yearsHelen (769): @htimsabbub23 Also a lot of times when things are to close it can cause stitching errors. I have run into that a few times while going through doorways in rooms and being to close to the door frame.

WordPress Plugin: CRM

srennick

1

7 yearssrennick (373): Can you recommend a CRM plug-in for a WordPress site. Thanks and HaPpy NeW yEaR!

What WGA 3rd Party Services are you using?

VTLV

2

7 yearsMetroplex360 (9436): GoThru and PanoSkin are excellent tools for Google Street View moderation. PanoSkin contains tools that are useful for operating an agency and providing client-level access to stats and other items. GoThru tends to have better moderation tools overall -- but both platforms are in a race with each other. For Matterport GSV hopefuls, these tools will provide the ability to IMPORT your published tours. This will allow you to DOWNLOAD your...

What Services did you try out in 2017

VTLV

5

7 yearsJonJ (1760): @Helen, I have set myself up using ViewShoot and after looking into it a bit more, there are some significant limitations for what I am trying to accomplish. Overall, I think it is a good system, but it lacks the ability to embed Matterport tours onto their "virtual tour" sites. I work with some clients with special pricing and there is no way for me to provide them with separate pricing or with a coupon code to adjust their pricing....

Wordpress captcha plug-in issue

GlennTremain

2

7 yearsVTLV (2925): Creepy https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/b2491983202ace4e9fe8907df11fd0c6.jpg

MyVR.com helps property management marketing

InteriorFloorPlans

4

7 yearsDanSmigrod (31749): @TristanBrotherton Great! I have reached out to you by email :cool: Happy holidays, Dan

Customized VR Viewing Devices

srennick

2

7 yearsDanSmigrod (31749): @srennick ✓ Which VR Viewer Artwork do you like best? Happy holidays, Dan https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/ae2d5cb861179265526c75661ae97503.png

Matterport + Headshots Promotional bundle?

Wonderdawg

1

7 yearsWonderdawg (343): Anyone ever done a promotional bundle with headshots included to drive adoption of Matterport usage? I’m somewhat hesitant as headshots can be consuming time wise unless they are very specific. 2 looks, 1 group final edit.

Help! Big Matterport Scan to be done

Riaan

7

7 yearsRiaan (52): Only doing it in January 2018 but will provide feedback

Is Matterport Officially saying it's winter?

VTLV

2

7 yearsMetroplex360 (9436): @VLTV - It's very safe to assume that Matterport to Street View is not vaporware. If you hit "view source" on my.matterport.com you'll see a different story if you dig enough.

Drone usage & VR tours

Briski2208

7

7 yearsBriski2208 (147): Cheers @Helen @THRHHI @pointcloudvr great example of aerial 360 panos with integrated 360s and tours. I really like the work and it's inspirational, hopefully to try to reach that level. Are you placing on any tutorials? Kind regards

First Scan for Feedback

Liam_Tayler

5

7 yearsHelen (769): @Liam_Tayler I did notice them on the stairs you can always turn some off in workshop if you feel there is to many.

Matterport 3D Showcase behind a paywall?

tocha

5

7 yearsMetroplex360 (9436): Just embed it on a page that is behind a paywall. Turn off social sharing. I would imagine that the type of person who would pay to see the tour in the first place is unlikely to share the link.

SUPER SLOW Workshop, specifically snapshots.

lcorbett

7

7 yearslcorbett (43): @Dan, thank you for the info. It was just with actually TAKING the snapshots that was taking so long! Happy holidays!

What Wordpress "Theme" are you using?

VTLV

11

7 yearsMetroplex360 (9436): For a more modern, clean, simple site with a nice sitebuilder experience (that's not an overwhelming, unoptimized kitchen sink), I suggest trying MAKE. https://thethemefoundry.com/wordpress-themes/make/ I used this on many many sites for a long time as it unlocked quite a bit of creativity. As I have a long background in web development, my needs are different from many and I quite like a clean canvas with the theme setting up a structure,...

Car dealerships and car interiors help!

htimsabbub23

9

7 yearsDanSmigrod (31749): @htimsabbub23 Seems to me one 360º inside a car tells the story. The 360º can he shared with a platform such as ThreeSixty.Tours (which plays nice with WP3D Models too). (With ThreeSixty Tours, you can annotate the 360º :cool: ) Happy holidays, Dan

Propertyguys and Matterport

Liam_Tayler

3

7 yearsLiam_Tayler (239): Hi there, That would be great and certainly a perfect market for us. I have seen that some properties have links to my.matterport.com pages, but is there a way to integrate them? Is there a specific contact I could talk to about the integration on your website? Yours, Liam

WP3D Models HELP NEEDED

srennick

12

7 yearsrpetersn (2013): No problem...we're just working hard to keep all WP3D Support routed to us via one input, our Support Form. Otherwise, it can get really challenging to manage multiple threads on the same issue. Thx!

Matterport and wordpress

pixelray

3

7 yearsbenn1973 (157): You should tell them to use WP3D it is extremely powerful compared to embed code!

Artifacts in Matterport model; Help Please

Lizzg

21

7 yearsDanSmigrod (31749): Here is the recording .... WGAN-TV - 45 Tips: Scanning Grocery Stores with Matterport from Santa Barabara, CA based Liz McDermott (Liz G Photography | www.lizgphotography.com | Engage This Pro) ✓ best practices ✓ what not to do ✓ scanning workflow Best, Dan

Real Estate Client Not Paying You?

DanSmigrod

7

7 yearsDanSmigrod (31749): @Spencerlasky Yes. Turning off the tour is the last resort. You never know why people are having a bad day that can be completing unrelated to you. Dan

What if there are mirrors everywhere?

alirizacil

7

7 yearsDanSmigrod (31749): We Get Around Network Training Academy Video: Scanning Mirrors and Stairs | WGAN Basic, Standard and Premium Members receive an All Access Pass that includes watching this video. See the Welcome Onboard Letter. If you are a WGAN Basic, Standard or Premium Member - and need the password - please Private Message me. @alirizacil While we cover How to Scan with Mirrors with Matterport in this We Get Around Training Academy Video, the...

Agent not happy with Still Images

leeverdon

18

7 yearsjmurphy (4): Thank you all for your replies. I want to give the customer quality. If I’m not able to i definitely want to be honest. Appreciate all the input and suggestions.

Link into Matterport Tour by Room?

Dolloff

6

7 yearsrpetersn (2013): All sounds great! Thx Stephanie. :)

Add PDF to Mattertag

3SixtyNow

17

7 yearsDanSmigrod (31749): @3SixtyNow Zamzar should enable .pdf to URL conversion. Can you check? Also, please try Docdroid for .pdf to URL conversion. Because Docdroid is Embed.ly friendly, it should seamlessly work with Matterport. Still visiting with family ... thanks for letting us know if either of these solutions work for you. Best, Dan

Should I buy a refurbished Matterport Pro1?

Liam_Tayler

4

7 yearsMetroplex360 (9436): Resolution, wider color ranger, faster speed. Google Street View publishing at > 100MP per Pano (coming soon). If successful, you'll be able to pay off your camera in no time. AND -- at the current moment and foreseeable future -- Matterport is a trusted brand that is in demand. With the recent integration with Realtor.com, I'm seeing more Realtors appreciate the value in the tool. With the integration of LEICA BLK360 next year, it's...

Best REALTOR Promo Video For Matterport yet?

GeorgeK

1

8 yearsGeorgeK (958): This is my most recent attempt to bring awareness of Matterport to PUBLIC (first) and then Realtors. At least as I see it REALTORS are far to frugal when it comes to Marketing. But that is just my opinion. Without much more delay here is the video. https://youtu.be/QcderBEIiAk

Seeing a Photo Turned into a Sketch?

3SevensStudio

13

8 years3SevensStudio (67): @leonvanzweel Thank you so much!!! Easy sketch pro will work out great for what I am trying to do. Thank you so much again. That's why I love this group. Someone always has an answer.

Level Problems - Help

walk360

6

8 yearsMetroplex360 (9436): That model is not being shared, so we cannot look at it.

Web Content Security.

John29

7

8 yearsMetroplex360 (9436): @John29 You are indeed correct about Flash. I used Pano2VR for many many years when the flash option was optimal and the HTML5 was a fallback for the iPad :). Injecting domain control into the Javascript and then obfusticating the javascript code is something that Garden Gnome Software really might consider implementing rather than having users do it... an example of a service that does this is: http://javascriptobfuscator.com/ If someone is...

How to be google certified?

MagnaShow

13

8 yearsjustinv (1044): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/bd135034a6deb6737304baf3c63f93cc.jpg Those are all from matterport 360s and one Samsung gear 360.

Are Matterport pictures High Quality?

MagnaShow

3

8 yearsMagnaShow (32): Thank you for your reply!

Matterport operator job offer/salary

Mr_Mugen84

7

8 yearsNerdvice451 (74): I worked for my many years as a wage slave. I would tell anyone who has the drive and the talent to be independent to stay away from being someone's elses employee. The vast majority of the employers out there (not all) want to do two things: use you and make a lot of money off of you. We work really hard and spend a lot hours with our business but at the end of the day, the money we make is ours. We are not getting a slice of the pie... we...

Need sample tour of Racing/Auto. Garage/Shop

3SixtyNow

4

8 yearsOlivius (91): We have scanned those ones : https://my.matterport.com/show/?m=YNfxbWVHC5u and https://my.matterport.com/show/?m=7EcTA9u6t6C Hope this will help ;) Olivier

Problem with Multiple Scans for 1 space....

lcorbett

5

8 yearslcorbett (43): I think I will just have to re-shoot it for free...the problem is they have moved and now there is no furniture in the rooms already shot. :( I don't know if anyone else notices this, but with the Pro2, the pictures come out distorted when you try to get a good shot of a room. A countertop looks too long, one window looks bigger, etc. I fixed this on a few of the photos, but she was stating that they like the DSLR pictures that have the...

Which Tripod and ipad to buy?

TechnicTouch

2

8 yearsMetroplex360 (9436): The MT055XPRO4 folds smaller and has 4 sections and costs $218 on Amazon right now. The MT055PRO3 costs $180.05. All other features are the same. Between the two, I'd get the XPRO3. Personally, I have the MT055XPRO3, which extends 5" higher, is the same folded length as the MT055XPRO3 (20-24'9") and has a more sturdy build and supports more weight (not necessary). What I like about the MT055XPRO3 is that by extending the bottom...

Feature sheets/flyers

Helen

2

8 yearsJamie (2037): Hey Helen If you are familiar with desk top publishers such as corel draw it's fairly easy. You can create a template and then bring in the elements you need. I occasionally do feature sheets for clients (only when I have to) and I've found this workflow works well. I can produce a 4 page 16 image with text in around 5 minutes. Happy to show you how if needed

Capturing separate floors of a Brownstone

GardinerW

16

8 years3dVuz (507): Hey Guys, Here is an example where I had to skip the middle floor of a three family home... I went up the stairs and simply passed the middle apt. clickable text Here's a three family brownstone where I was able to do all three floors clickable text clickable text Howard!

Worst Scanning Experience

BrianM

14

8 yearsDanSmigrod (31749): Hi All, WeddingWire goal is adding 2,000 Matterport Spaces to their listings by 31 December 2017. They use the We Get Around Network Find a Pro map to source Matterport Pros. I write about WeddingWire sourcing Matterport Pros in this WGAN Forum discussion: ✓ I need help with up to 2,000 scans in the US While pricing and terms may be less than you like, if you are just starting out, you may find WeddingWire projects helpful...

Drone video editor suggestions?

pixelray

5

8 yearsRGO (100): Hi, we edit our own High End real estate videos. We are about to work for a global company to record expensive villas. We shoot it and they will edit. Here are a couple of our edited videos: Thanks rgo

How Can I Improve My Matterport Space?

Briski2208

1

8 yearsBriski2208 (147): Hi All Just scanned a museum Portal center which is what I would describe as round/oval in shape. Is there any thing I can do to smarten up the image? Any suggestions are appreciated. Kind regards https://my.matterport.com/show/?m=QmF813fRr82

YouTube Search By Address?

Lmccauley57

3

8 yearsGlennTremain (2983): or maybe when someone googles the address and the youtube video shows up that it could be linked to view the matterport model?

Licensing Agreement for Business Shoots

3SixtyNow

2

8 yearsDanSmigrod (31749): @3SixtyNow Did you check the We Get Around Network Forum Sample Forms Library? Regarding your specific request for licensing agreements for business shoots, the Sample Forms Library includes: ✓ Agreement Between Photographer and Client ✓ Licensing Agreement ✓ Property Release Forms for Photography ✓ Service Level Agreement ✓ Terms and Conditions Best, Dan

Any way to hide a Floor?

lcorbett

8

8 yearsDanSmigrod (31749): Could you ... 1. Add some 360º Views in the basement of the specific rooms 2. duplicating the model on your iPad 3. deleting the scans of the basement 4. still have the 360º Views of the specific rooms in the basement Does that work? Dan

Over exposed Scans

BobbyG

9

8 yearsHelen (769): @Bobby On the new ones you posted the spaces are not very well lit so I can understand the camera having the bright windows when trying to brighten up the interior. When you get close to the windows the view and everything looks great.

Hilton References for Matterport

Bale100

5

8 yearsBale100 (175): Thank you Richard

Help (Virtual Tour and Pictures

htimsabbub23

2

8 yearsDouglasMeyers (1291): Thats a tall order... I think 23 Mattertags ,,, one for each both is the best way to feature each vendor. If any are competitors they will not want to be seen on the same link.

Pricing Help for a 10Ksq.ft. preschool W/Gym

3SixtyNow

2

8 yearsDanSmigrod (31749): @3SixtyNow Consider two fees: 1. Shooting/Post Production 2. Monthly or annual hosting Make your money on the monthly or annual hosting so that what you would have charged for a 1x shoot is paid back in 18 months and then all monies after that is profit. "Hosting/Maintenance" (since you will edit MatterTags, adding videos, etc.) Dan

Audio player 3Dshowcase Apple Device

Bryan

1

8 yearsBryan (23): Hi I am new around here guys, I received my Matterport camera a week a go so I am just getting started! I want to excuse for my english, It is not my native language. So my question to all of you!: I am having some trouble with playing audio files on an apple device. I am using Tumblr for audio files because the player is nice and small and there is no company logo or whatsoever. I took me a while to find the best looking player with no...

New virtual tour platform

jpuma

9

8 yearsjpuma (10): Thanks for the feedback everyone! In terms of the tour quality, it is all dependent on the quality of the photography and not on the platform processing - still testing out the best cameras/settings to use. 8k Insta360 example We are aiming to make Wizio the most automated virtual tour player on the market. That will mean automatically adding navigation points/hotspots, editing photos, creating floor plans etc. I will keep posting updates...

360 View: How to Keep My Truck Out of 360s?

ajabba

8

8 yearsajabba (25): @DanSmigrod and @DouglasMeyers Thanks so much for your answers, and your tour looks awesome, Dan. I'm in love with my truck but I don't think the client is. lol

Using a over head projection

Briski2208

2

8 yearsTosolini (4401): You can definitely project from the ipad using a lightning to HDMI adapter.

Matterport Pro2 3D Camera Scan Samples

Metroplex360

20

8 yearsMetroplex360 (9436): @JCHAFE Yes, they are better. HDR on windows is still not DSLR quality. I wonder if Matterport just blindly takes each image and HDRs -- rather than spot metering ... that would be interesting if it would spot meter for the brightest and darkest areas.

New to Matterport: Tips for Getting Started?

rapicammediavr360

2

8 yearsGlennTremain (2983): Welcome. Set your membership here to get emailed anytime someone creates a post. Then go to the Youtube channel and subscribe and then click on the bell icon and set it to be notified anytime a new video gets published. Then treat this forum like a relative owes you money and ask all the questions you want without feeling reserved about it. This place is awesome and you can get a lot of great tips and advice on everything. Good Luck!

Mattertag Tutorial for 360 views

walk360

6

8 yearslisahinson (785): @walk360 this was posted a while back with the Matterport instructions OR Specific instructions from that post.

Hosting Renewal Letter

BrianM

1

8 yearsBrianM (148): Anyone have a hosting renewal letter they would send out to their clients that they would be willing to share?

Annotations/White label MP Tours Working Now

Gerhard

4

8 yearsGerhard (1484): @metroplex360 thanks for the comments much appreciated. For some unexplained reason, they started working. I will keep an eye on it. It's not a legal thing, just the company has all their content eg Videos players tailored to fit their look and is all white labeled. I will meet with them again to go over this objection. ( I also had the problem with a hotel chain that nearly gave me the contract 30 + hotels, but they want to host it themselves...

What is the point of being a MSP?

3SixtyNow

20

8 yearsBale100 (175): Agree, price fixing does not work. Each market is different and we should live in a free market in economy where choice, quality, differentiation and availability determine prices. We know there's availability & choice in most markets, however the quality & differentiation maybe to difficult to spot for an untrained eye i.e. new prospects. Hence Matterport grading & client feedback to help make it clear.

Sun washed out problem with new camera

judysmithre

16

8 yearsjudysmithre (95): Thank you for the feedback

Can you create and offline gallery in VR?

tomasdunbar

1

8 yearstomasdunbar (88): Hi all, I recently created a collections vr gallery for a large project I just finished. It was a museum that is split into 20 seperate 3D tours. The collections vr gallery worked great as the client wanted the galleries labelled 1 - 20 in sequence so a viewer could view one vr tour and then press back on the gear vr headset and then go into the next gallery. They need them stored offline for conferences and events. I downloaded them to...

Matterport Sole Business

Riaan

3

8 yearsRiaan (52): Hi Richard Thanks for your comprehensive response. I really appreciate your effort and input and will give due consideration to your sound advice. I definitely will not be focusing just on the real estate market but more on the hospitality and tourism sector seeing that I'm located on the east coast of Africa. Regards Riaan

Minimum Upload speed required

melanietp

9

8 yearsmelanietp (4): Thank you wlee1684. Besides the upload of the scans, is there any other time I would need to rely on decent internet speeds? How about the Realtors? Do they have to download to their computers and then upload into MLS etc (my ignorance is showing). They won't want a painful internet experience. Thanks again!

Strange transitions in guided walk through

Lizzg

9

8 yearsjustinv (1044): @Lizzg I guess the issue is on both cameras from updates on Matterports side. I have not noticed it before when scanning outside on my Pro1. @stepbystep3d I try and scan outdoors with my camera every time a house has a nice outdoor space. I always ask about the home and make sure to be there at the right time!

Targeted Email for Brewery/Restaurant

immersivetours

2

8 yearssrennick (373): Hi @immersivetours. I would approach the hospitality industry and really any business that has an interior space the same way. I stress the importance of having a virtual tour for their website and social media. Here is some language: By providing an immersive 3D virtual experience that is entirely interactive, anyone from around the globe can visit your establishment anytime, from anywhere. With 3D modeling technology, you provide your...

Multi-Scan Heights

Snap

14

8 yearsSnap (194): Thank you @mori I will have a look

Matterport Pro2 Shipping Issues?!

runsweetlew

4

8 yearsrunsweetlew (7): So a not very clearly understood (at least to me) aspect of ordering was that if you took them up on their upgrade program, you got put at the end of the line. If you ordered new, you went to the top of the list. I was opting for the trade in program as I doubted the original would be worth as much as they were offering me. Then when I offered to buy a new one and the trade in one to get it sooner, they refused to put me any higher on the list....

Video clip to sell services to realtors

AllWays3D

3

8 yearsGlennTremain (2983): What about getting a membership here? Dan offers great videos that would have your branding on it.

Highlight Reel Tour Missing???

pixelray

9

8 yearsDanSmigrod (31749): Seems like this has happened to many of us: including me :cool: Let's keep this discussion. Others will happen this problem. Search the Forum. And, see an "Ah Ha!" moment for how to fix. @fullpreview Thanks for the illustration. Most helpful. Best, Dan

Offline Fair-Solution with Oculus or Vive

mori

2

8 yearsmayoli (1): I don't have an answer to your question but I could use your quick help. I haven't been able to get the Vive working even online through webVR. Firefox version 55 with webvr support is running SteamVR is connected to the vive and running firefox.exe I visit https://matterport.com/gallery/ Still no image on the Vive HMD Click the View In VR goggles on the bottom right, only cardboard option comes up click Enter VR anyway Still no image on the...

Link To Highlight Reel Shot In Mattertag

tomasdunbar

15

8 yearslisahinson (785): @realtymedia - super example(s) .. yours and from Matterport forum.

WebGL: Matterport vs Sketchfab on iPad

360ProsBoris

3

8 yearsmori (819): I would assume this due to Apple´s bad browser engine and old models. On the iPad all browser vendors are forced to rely on the safari engine. the examples work on my iPad: https://blog.sketchfab.com/browse-3d-on-mobile/ Nice user profile: https://sketchfab.com/billbrown Here a MP capture: https://sketchfab.com/models/a0ca73228dc044478a8531c9ba862658

Matterport vs DSLR Tour with Photoshop

Bale100

15

8 yearsmori (819): If Smithsonian wants something special, they will call the M.I.T. Media Lab or Google Arts. But here some great history: https://siarchives.si.edu/blog/smithsonian-online-paved-way-today%E2%80%99s-online-offerings Looks also as they are currently relaunching their website: https://www.si.edu/exhibitions/online

Fullscreen Parameter

George_WALKINTOUR

7

8 yearsHarlanHambright (2145): Thank you. We Matterporters are much more effective tech support than tech support.

Attorney Do I need 1? Drone manufacture

GeorgeK

4

8 yearshometakes (1134): Hi George, Im not saying that all of what you said isn't so and lots of Solo owners are going to be mad and maybe there is a class action suit brought forth. What I am saying to you, its not worth your time or energy seeking your own legal advice. Unless you have a friend that does this type of attorney work, its going to cost you at least $150 to talk about the possibility of a case. And if he tells you yes, you have a case, its not going...

Matterport Gallery anyone?

realtymedia

8

8 yearsCliftonrowe (1): Hi Jason, here is one we did in France. https://my.matterport.com/show/?m=vMShKqStStB You may wish to get into a local Nandos and do 2 scans as a demo to the manager but then use if for your pitch with your client. Hope it helps. Kind Regards Manny

how to improve Matterport Space 3D view?

DmitriyReev

7

8 yearskellysuesharp (31): There was a guy in the user forum from Italy that did the same thing with matter tags and tables for bookings

How to scan a +16,000 sq ft house

MarcelloM

8

8 yearsMarcelloM (82): Thank you all for the useful contributions!

Matterport dollhouse: How to remove?

BobbyG

3

8 yearsBobbyG (50): Thank you very much. Appreciate the advice. Bobby

Bluetooth problems

walk360

6

8 yearsDanSmigrod (31749): @walk360 ✓ Emergency Check List: Matterport Capture App Please let us know how you solve the puzzle. Good luck, Dan

You can Opt-Out of Realtor.com Distribution

Metroplex360

7

8 yearsfrstbubble (639): Still not available to the masses?!?

tour on website effect ticket sales?

PHILG

5

8 yearsals528 (13): In Washington DC Smithsonian Museums are free of charge.

is this pricing ridiculous ?

TierOneVentures

15

8 yearsViewing (589): Interesting points. Let's see how it plays out over the coming months and years. It seems the vast majority want to go solo when it comes to pricing and I respect that. I'm an idealist though and want every 3D pro to succeed. It's still early enough to set benchmarks and there's no precedent so in my simple mind I figure, why not? Many will disagree though and I don't think I've ever had a positive response to the idea of agreeing on minimum...

My last scan looked so bad I am suspicous

grmngrl

35

8 yearsgrmngrl (942): @Marcel thank you for the examples. It is a big difference. I do agree that I would like to have more control over the brightness and other settings.

Matterport subscription VS CAPTURED3D IN AU

Sabrina

4

8 yearsSabrina (7): thanks @davemckean and @benholmes. So is it correct that you also need to purchase the matterport account. could get very expensive if you need the both.

Floor Plans

samgaetz

8

8 yearsPauluploadabode (28): I can highly reccomend Robin and his team. A top class service at a very reasonable price.

MyGearVault - Inventory your gear - Free

VTLV

5

8 yearsfrstbubble (639): @VTLV Thanks for the info. I might look into it for the interim. I am anxiously awaiting the release of the GearEye. GearEye https://youtu.be/f8poGfIYaYE Anything that is automatic is much better for me. Just hope it works as shown!

Database of VR tours with password?

CKC

7

8 yearskellysuesharp (31): Also if you are interested in providing tours for educational purposes, there is a non-profit organization called Historyview.org . They collect Matterport tours to use for education (many kids are in rural areas or on different continents!). We are providing a tour we just completed of a historical home in Texas. I suppose that means you get a tax credit for your donation.... right? Kelly

Matterport Space of a Car dealership?

Briski2208

7

8 yearsmori (819): http://www.sportwagen-teiber.de/3d-rundgang https://my.matterport.com/show/?m=e71RrFnJHSR

Courtyard by Marriott scan

DFWVT

12

8 yearsDFWVT (31): @Queen_City_3D @Marcel This is very helpful information. I can certainly say I got tired of scanning! I can see where you would get tired of virtually moving.

Our first paid tour

fotoguy

9

8 yearsfotoguy (835): @tocha, I found on my Iphone that I did get stuck in the hallway but on my laptop I don't. Not sure why that is unless it's a sizing issue. I will look into doing the mesh to fix the problem.

Is anyone using a joystick for navigation?

VTLV

5

8 yearsTosolini (4401): @vtlv the video of the Xbox controller and the infinity wall is at regular speed, no particular editing. Just captured out from the iPhone

Single Property Website templates for MP

JAX1979

20

8 yearssrennick (373): I just want to echo what others are saying about the awesomeness of having WP3D Models. No ongoing costs associated with it and great technical support. Go to the website to check out the samples and then sign up through a We Get Around subscription which is also awesome. So many benefits and great tools for supporting a Matterport based business. clickable text

Best Tripod for Matterport?

JAX1979

7

8 yearsTrustedPhotoDC (1108): @JAX1979 for a number of reasons, you really want the carbon version of any tripod you purchase.

My First Paying Scan

Richierichks

34

8 yearsJonJ (1760): @justinv, I went to the facebook page, but didn't see your name. I just went back and clicked through to your animated logos. I like what you did for the last logo animation. There was a lot more movement and interest since you had to wait for all of the elements to come together before you get the full presentation. For the website, I offer photo editing services as well as virtual staging, virtual twilight, options for virtual staging a...

Where is the 360º View Twilight Outside?

fotoguy

13

8 yearsfotoguy (835): We have used the iPad several times in workshop mode but it's not working today. Launched on laptop and it was there. Thank you for all your help everybody.

Large Specialty Hotel

DouglasMeyers

8

8 yearsJonJ (1760): Would something like this work for your project? https://youtu.be/Y-GcV2kGOOQ

No internet connection and "unplug camera"

KentoBlanco

3

8 yearsDanSmigrod (31749): Emergency Checklist- Camera https://www.wegetaroundnetwork.com/topic/4713/page/1/emergency-check-list-matterport-capture-app/ Dan

Need Quotes for Book

GLARI_International

1

8 yearsGLARI_International (45): I am looking for a couple of quotes to use in a book that I am writing. I wold like to include some quotes on how the adoption pioneers here feel about the adoption curve, where you feel the trends are heading, and how it has changed you business model. All quotes will be properly sourced, so you will become famous to the dozens and dozens that will read it. :) If you have time for a quick chat, please [Private Message me]. Thanks!

Which is the best Camera???

fragache

6

8 yearsMetroplex360 (9436): The iGuide by Planitar excels in providing a panoramic tour with a map overlay that can be produced in very little time on-site. For businesses that are scaling and serving many Realtors who want a more affordable option, you can be very successful by choosing iGuide over Matterport. If you want a 3D Tour that requires about an hour on-site per 1500 SQFT (my average), then Matterport is your only option for a 3D tour with a floorplan and...

Sell Tour from previous listing to new agent

3SixtyNow

8

8 yearsDroneGirl (16): I am a RE photographer as well as MP provider. Like photography, the Matterport providers (as well as MP) own the copyright. You have every right to sell any tour to another agent. We do it all the time with RE photos. In over 10 years as a high end photographer I have only had one agent request I not re-sell listing images for one particular property. I sell the images for the exact amount I charged the original agent. My clients know...

First virtual tour

fotoguy

8

8 yearsfotoguy (835): Yes, the first photo was from a 360. What height is a good height? We were thinking we had to keep it a consistent height throughout the house in order for everything to align.

uploading to Matterport for the first time

fotoguy

7

8 yearsDanSmigrod (31749): @fotoguy TY for joining as a Standard Member. I will follow-up with an email ... Dan

Trimming a Matterport Space Advice?

fotoguy

5

8 yearsMetroplex360 (9436): Official statement from a Matterport Rep: "The window tool will create a false plane where that is drawn. That plane will be textured with an image from a camera position facing the plane. There will be a trim line 40cm behind the window line." "That 40cm leaves a gap, which is why it's important to mark windows and mirrors wider than the window or mirror actually is. (Mark partway or entirely along the wall to prevent a...

Google keywords for Matterport Service Biz

Briski2208

3

8 yearsnat_vanveen (598): oops I mean Cumbria

3D-VR-360 Photographers>Sample Forms Library

DanSmigrod

1

8 yearsDanSmigrod (31749): The We Get Around Sample Forms Library is free for We Get Around Network Forum Members. Simply contribute at least one of your business forms – any language – to the Sample Forms Library. We Get Around Sample Forms Library Includes ... ✓ Agreement Between Photographer and Client ✓ Agreement Between Photographer and Client (Event) ✓ Invoices ✓ Job Check List ✓ Licensing Agreement ✓ Marekting Plan ✓...

Desmond DLEV-1 Leveler-Manfrotto MT190XPRO4

DanSmigrod

12

8 yearsMetroplex360 (9436): I recently purchased a DESMON DLEV-1 and have had the SAME problems. I've found that it's necessary to have the top washers tightened to not get this. Problem is, with the DLEV-1 tight, it loses flexibility and kind of defeats the whole purpose. I have been meaning to start a thread about this little accessory to get some feedback as I have been racking my brain trying to figure out how to take advantage of it. Many people swear by...

Free website builder

RichardByers

13

8 yearsrpetersn (2013): Hi all, Ross here from WP3D Models...jumping in to assist if anyone has any specific WordPress hosting questions/etc. One important thing to note re: using WordPress is that you'll almost certainly want to be using WordPress.ORG vs WordPress.COM. The "ORG" flavor is used by each/every hosting company mentioned in this thread (and many more) and allows for the installation of 3rd party plugins (like WP3D Models!). This is very...

Add Sales Tax to Still Image Pricing?

JohnLoser

9

8 yearsChemistrydoc (1933): Another way around the tax would be to not charge for the photos themselves, but charge only for the delivery... but again, I'm not a tax professional.

360 View Embed in Mattertag

VirtualVisit

10

8 yearscraigsauer (1078): Darn it! Just realized that Matterport had already provided this functionality! https://support.matterport.com/hc/en-us/community/posts/115006439527-Using-Mattertag-Links-to-access-specific-scan-locations-and-360-Views I needed it to try to cover up a stupid mistake I made on a different tour. I somehow missed a scan point at the bottom of the stairs so you can't get upstairs with the normal navigation. So while I wait for the opportunity to...

Samsung Phone for Gear VR

AndrewWilliam23

7

8 yearsTrustedPhotoDC (1108): @andrewwilliams23 checkout this early demo with ARKit and a model room. https://youtu.be/lvjVgt_ce5Q

Licensing Agreement for every listing?

3SixtyNow

2

8 yearshometakes (1134): No, not at all. It will annoy them if you kept on presenting them with that. Just do a blanket one to cover all tours you do for them.

Commercial Licensing Agreement

3SixtyNow

4

8 yearsnat_vanveen (598): @3SixtyNow in what context do you need it? I might be able to help

Using a VT link on a Classic Cars site

3SevensStudio

6

8 yearsGlennTremain (2983): You need to make a video of it in order to upload to video sites. Then put a url reference to the actual scan for them to use themselves. you can use camtasia or search threads here for people that will do it for you

Challenging task from Client - Help needed!

DmitriyReev

2

8 yearsDmitriyReev (43): Dear friends, colleagues, nobody can help? and share with their experience?..I'd appreciate a lot your help! Please:)) kind rgds, Dmitriy

100% Matterport Income?

tocha

6

8 yearsDanSmigrod (31749): WGAN-TV Training Academy Video: We Get Around Going "All In" ... Free to Watch by We Get Around Network Forum Members Hi All, Earlier today (27 June 2017), I spoke with a newbie Matterport Service Provider that went "all in" ... He also recently joined the We Get Around Network as a Standard Member. 1. He quit his day job (unrelated to real estate / unrelated to spaces that can be scanned) 2. Bought a Matterport...

Customer NOT Happy AT ALL With Tour.

3dVuz

17

8 years3dVuz (507): Thank you to all who replied.. (Steve we gotta get lunch sometime!) Here is the link to the Christies shoot that she asked to see: http://www.christies.com/features/An-interactive-tour-of-our-Design-sale-in-New-York-8374-3.aspx?sc_lang=en

Share 360 scans with multiple Showcases?

cswartz

8

8 years3SixtyNow (484): Yes, the links are turned off for the MLS. So, I had to add them to the highlight reel as well. It was really easy to use.

2D to 3D Floor Plans

3DOgraphy

13

8 yearsPetraSoderling (752): @mp2fp That's pretty cool! Thanks for sharing.

Need a wall removed in Kitchen Photos

3SixtyNow

14

8 yearsnat_vanveen (598): @JonJ once again, super work Jono!! :D

Upgrade or not? What would you do?

tocha

11

8 yearsQueen_City_3D (3159): We've also ordered the new camera and plan to keep our existing as a back up and to scan 2 different properties at same time if required by hiring some help. Ideally we want to use the PRO2 as much as possible to give clients the better imagery when we're able, but in a pinch we still think the PRO1 will be okay. @tocha If you plan to continue down this path I'd say order the PRO2, and as you aren't currently doing enough to warrant having to...

Looking for few great drone photo forums.

AndrewWilliam23

7

8 yearsFlightMedia (77): @AndrewWilliam23 Not sure if these help. Laurence does a good group for phantoms clickable text He also does a good online training video series the facebook group is linked to training side, teaches you lots of interesting techniques. Lynh Phan has a big group with loads of information. clickable text Another for the phantom group again a big one is clickable text 107 Commercial sUAS business - clickable text If you...

Audio guide playing in Matterport VR?

tomasdunbar

2

8 yearstomasdunbar (88): I guess there is no solution then!

AirBNB & VRBO

srennick

4

8 yearsChemistrydoc (1933): Unfortunately, no. I've been doing single page web listings for VRBO folks. They used to allow some modest number of external links. As of a month ago, these too have been removed. I've been offering to make little walkthrough videos from their tours and uploading these as YouTube videos. That's about all that can be done, sadly, because VRBO is HUGE here.

If you can't beat them, Join them!

hometakes

13

8 years3dVuz (507): Mazel Tov To Us All!

Contacted by other company for scans

3SixtyNow

11

8 yearsExpertise (1192): We own a busy RE photo company. We have subcontracted out Matterport to a local guy for the past few months. We received a 20% discount, which was OK, but not great IMO. I think he was being a little greedy and shortsighted. I really wanted 30% or 35%. So... We have a new Matterport camera on order now. If he had given me 35% off we probably would have continued subcontracting.

VR error on iPhone

grmngrl

1

8 yearsgrmngrl (942): I get an error when trying to use the VR link. It says model is not available. I have VR enabled. Anybody else having that issue before. I wonder if it is the model itself or the iPhone and the app.

Interactive 3D Showcase including multimedia

tocha

5

8 yearsMetroplex360 (9436): Hi All, I'd like to share some clarity on this. VR Listing ( http://www.vrlisting.com/), a Canadian MSP, had an amazing opportunity to scan the Krispy Kreme sets used in the Power Rangers movie. After seeing MatterPlus, an experimental events-based platform for Matterport that I created, they discovered that they could embed videos and photos into the tour. They presented a full proof-of-concept to Krispy Kreme and Lion's Gate -- who loved...

Recovering deleted Matterport models?

immersivetours

14

8 yearsOlivius (91): Hi All, What you are saying @DanSmigrod seem to be confirmed here listen as 36m40s ;) Webinar video Think it's one of the best info for the current pro camera users in the webinar ;) Olivier

Anyone using CRM?

TourMySpace

6

8 yearsDanSmigrod (31749): @TourMySpace Zapier Blog (7 June 2017) The 16 Best Free CRM Apps Dan

Effect of Camera Height

Richierichks

15

8 yearscraigsauer (1078): I'm just finding this thread as I'm searching for threads about verticals. I'm hoping to get some opinion from Matterport with regards to this issue now that they are really marketing the new camera as providing sufficiently high quality captures to use for real estate marketing stills. I'm pretty unconvinced, primarily because of the issue of the verticals in the Matterport images. Whenever I capture images (primarily for Guided Tours) I...

MSP Business Closing Considerations

TruView

10

8 yearsTruView (25): That's great advice. Thanks for sharing.

Highlight Reel: snapshots pan left or right?

BVarner

3

8 years3dinsights (40): Ive had this same issue and like Queen, i just disable it. Here is what MP has to say. While a Guided Tour is playing, you will notice a gentle pan when viewing each Highlight. The direction of this pan is determined by the preceding transition, and follows the same viewport movement. For example, if the viewport turns to the right when moving from Highlight A to Highlight B, the pan will continue moving to the right. You can use this to...

Mixing Point Clouds & Desing Spaces into One

Ramblinman

18

8 yearsRamblinman (46): Any of you come up with anything yet

Mattertags Desktop vs iOS:2 different models

valen_felipe

3

8 yearsJamie (2037): Clear the cache

Drone Photography Help

srennick

10

8 yearsHelen (769): @srennick Why would he even need the images that large? Does he know or is he just pulling numbers out of the air? They do not need to be that big for brochures and certainly not for the web.

" How do I fit in? "

PedroAvilez

1

8 yearsPedroAvilez (145): I apologize to all forum members about my poor english command but I believe that what matters is the content not the command in this issue (Thank you Dan]. Dan, you are doing a wonderful job when sharing with all the forum members your know how and "intelligence". The 360 and 360-3d market is growing. VR will become a important new market and I think VR is not limited to headset contents. AR (augmented reality) will benefit...

Does anyone use WalkInto?

Property3dNZ

13

8 yearsProperty3dNZ (617): Thanks for your help @justinv I do appreciate it!

Realtor can't link tour to listing sites.

3SixtyNow

12

8 years3SixtyNow (484): Thank you @LewisBishop! I have advised my client and hopefully they won't have any more issues. Thank you everyone for your help!

Preschool Marketing Dept. Concerns

3SixtyNow

3

8 yearsOpenHouseOptics (208): Statistics show that people go where they are familiar - if anything, them seeing it online will encourage a site visit AND increase enrollment because parents feel like they KNOW the environment. It's based on the same psychology we use when teaching fire safety or mass panic situations, look for the exits that are OPPOSITE of where you came in because people will go the way they are most familiar.

Scheduling software

Radie842

5

8 yearsRadie842 (254): I will check it out. Networker

Giraffe 360 camera - Matterport threat?

tomasdunbar

15

8 yearsPauluploadabode (28): To be fair to @MikusOpelts his product is great and I was very impressed by his pitch for investment at London Proptech. The quality of image is much better than matterport but it still felt more 360 than 3d. I can see it working for traditional estate agents in the uk who charge £3-5000 per property so won't mind paying £99 processing, but for smaller independents it won't work. My understanding is to get the camera for free you need to be...

6 Seconds 2 More Profit & Meet Realtor needs

GeorgeK

3

8 yearsBycha (52): I agree, I would be willing to pay for it.

HDR BackUp Q Outside Matterport Services

VTLV

3

8 yearsHarlanHambright (2145): 1. It is redundant to shoot RAW for HDR. Except for tweaking color temp, the HDR process is giving you as much dynamic range that RAW will, so shooting in-camera JPEG will alleviate a lot of storage issues. And you can color correct a jpeg just as easily. 2. After you have processed your HDR files, you can delete the original camera files. I have only on a few occasions re-processed old camera files and that was because early HDR was pretty...

How to sell in a hot market?

TourMySpace

6

8 yearsron0987 (3559): @TourMySpace I can totally relate with your issue. In our area we have the same problem, the last three homes I did 750-1.25 Million homes have sold while I was doing the scans. Each receiving multiple offers and the last which was the most expensive had three offers while I was there and contracted out at 1.35 million the next day. The brokers office is a large office with over 100 agents which has their own Matterport camera that nobody...

17000 sq ft resort

Wonderdawg

14

8 years3SixtyNow (484): Oh, @Metroplex360, I wish it was mine! A guy named Nico De Frenne shared it on the Facebook Matterport Usergroup.

Google Chrome issues with MP

pixelray

3

8 yearsRadie842 (254): Open Google Chrome. In the address bar, type chrome://flags/, and press Enter. Scroll to Disable WebGL - Enabling this option prevents web applications from accessing the WebGL API, and click Enable: Click Relaunch Now

Vr Video Android App suggestion

alirizacil

1

8 yearsalirizacil (162): Hi, Does anyone know any mobile vr video program that compatible with bluetooth remote controller, which allows you to play-pause the 360 degree VR video with the bluetooth remote controller? Thanks...

Matterport Camera Warranty & Renewal

tomasdunbar

5

8 yearstomasdunbar (88): Yes same thing happened to me. Loose legs seems to be the thing to watch out for. I will just be careful and hope for the best!

What's up with Google Street view App?

LetMe3D

2

8 yearsMetroplex360 (9436): @LetMe3D Street View is more compelling to some ppl than Matterport b/c it integrates with Google. Matterport, however, is a superior experience for all of the reasons you've mentioned. What system did you post your Street View tour with? If you did it recently, I believe you can import it with GoThru.co and edit it. I've posted tour with the Street View App and had to remove them all and rebuild them as it did a terrible job.

Clicking and dragging dollhouse view?

pixelray

6

8 yearsCarlosFHdz (605): They flipped the right and left mouse button, the right used to drag, while left rotated, now it's the opposite. I think it's more consumer friendly this way.

Stray Floating Scan Point Icon in pano View

ArtisticConcepts

8

8 yearsArtisticConcepts (681): We will wipe your memories and it will all be forgotten. Just look at this pen...

Is workshop working? (9 pm ET Wed 3 May 17)

samgaetz

6

8 yearskaybaum (88): I'm having the same problem. I scanned a condo this morning, got the model back from Matterport this afternoon, but there is no Workshop button. I have no way to launch Workshop. I have shut down my computer. I have tried browsers other than safari. Any help would be appreciated.

How do you scan foyer and a unit 3 floors up

Mmerlin14

4

8 yearsMmerlin14 (16): Thanks to al that replied to my question. Very helpful :) Regards Vic

Custom VR pricing

matthew

8

8 yearsmatthew (25): Maybe @DanSmigrod can enlighten into this? Thanks in advance :)

VRBO not allowing external links?

PhotoJoe

16

8 yearsPhotoJoe (13): VRBO is not allowing any logos or branding on the videos. They are calling them links.

Snapshots from Matterport

Helen

3

8 yearsIntegratedman (629): We have noticed the same issue...

Issues with walls disappearing

samgaetz

17

8 yearspixelray (1074): I have multiple jobs coming up...has this been solved yet?? And if not, I'm still unsure what to do in regards to trimming and windows. No trim lines? No window markings??? Anyone simply tried that yet?? EVERYONE should get a free month worth of service for this at a MINIMUM.

How much for hosting 300+ Matterport Spaces?

DanSmigrod

5

8 yearsPHILG (79): How many do your largest clients have?

Virtual Tour Suggestions?

pixelray

8

8 yearsVTLV (2925): Check out Kizoa. I believe you can make a one time Slideshow there for free. Place it in a landing page on your website with the agent info and add a contact form. Kizoa Slideshow Maker Their lifetime prices aren't bad if you wanna pick up some more photo shoots with slide shows when Matterport calls aren't coming in to offer a BS "virtual" tour along the lines of Tourbuzz, TourFactory and Virtuance.

Mattertag problem

3SevensStudio

3

8 years3SevensStudio (67): Does anyone know if there will be a fix to this as they use to work and now I see even past virtuals I did their tags are now not working on FB and they use to.

Help!! Why is this wall not showing up???

pixelray

9

8 yearsMetroplex360 (9436): @pixelray Try it, upload, see what happens. I believe the mirror tool usually gets rid of the unwanted data... correctly marking mirrors and windows should eliminate most unwanted data ...

iPad Air 2 64Gb for Matterport

Richierichks

8

8 yearsJuMP (2031): @grmngrl Glad to hear your success! I am not 100% guaranty my way can work on other's ipad. So I suggest every one use old way to backup before try my way.

Can you view 360 degree scans in VR?

tomasdunbar

5

8 yearstomasdunbar (88): @OpenHouseOptics I have worked with a provider who creates apps for museums and they are adding the virtual reality services that I provide as an add on because they don't want to buy a Matterport camera themselves. I have done two whiskey museums so far. @craigsauer @nat_vanveen sorry I don't think I was clear. I will be using Matterport outdoors in a theme park for example. So I will only be using the 360 photos option and creating a 360...

Targeted email/flyer for Car Dealerships?

immersivetours

11

8 yearsPHILG (79): @VisualKusuma That's awesome - the ony thing that could make it better is it on your Highlights reel - you label the car model - easier navigation. Great job

What can I do?

grmngrl

3

8 yearsJuMP (2031): @grmngrl I found a simple way that you can try. But I suggest you back up your ipad to iCloud first (like people always do) before you try my way. After you make sure my way is working on your ipad and then you can use it next time without backup to iCloud first. http://www.iit3d.com/img/backup.jpg I am using win8.1 with iTunes 11.4.0.18. Connect your ipad to your PC, open iTunes, and click (1/2) at above screen shoot. You can see...

How to copy model before deleting scans

3SixtyNow

4

8 yearsnat_vanveen (598): @Metroplex360 Thanks, I was wondering too! :)

Your space in Matterport's gallery

Lizzg

2

8 yearsDanSmigrod (31749): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/5d2e140aac8e3a72a83f546eff706f8f.png @Lizzg Did you know that as a Member of the We Get Around Network Forum, you can upload -- FREE -- 10 of your Matterport Spaces 3D Tours instantly to the We Get Around Network Gallery Map? (Basic, Standard and Premium Members can upload more ... :cool: ) Plus, we link back to your website :cool: Simply click on the...

Getting more out of your Mattertags

Alticon

6

8 yearsRPOceanic (215): Very elegant solution.

Big color differance

alirizacil

3

8 yearsjustinv (1044): @alirizacil Did you use the preview button to look at it before you left the dealership? If you go back, do a scan and preview it. I have seen color shifts before but not that far off.

Matterport Sign Riders

foxwrth13

3

8 yearsfoxwrth13 (187): looks good thanks. I guess its a coin toss between getting the lead from the text and getting them to look at the tour url and contact the agent on their own

3D Showcase vs Direct Sunlight Conditions

matthew

6

8 yearsJonJ (1760): I agree with Douglas with regards to how this scan is possible. By my estimation, the camera is set to a height of only 3 ft 6 inches. The scan positions are also very close together. The third thing that makes this possible is the fact that all of the surfaces available are solid. This allows for sufficient structures to allow for correlation of scan points. Also important to note is the fact that the dollhouse view is very incomplete....

Matterport survey

pixelray

7

8 yearsMetroplex360 (9436): @pixelray It's mind baffling.

anyone use PocketWizards 4 still photos?

Showcas3D

9

8 yearsDonW (1): Hi Jake... Ive used PWs (TT1 and TT5s)on Nikon ever since they came out on a daily basis shooting Real Estate and they have never let me down

Matterport Explosion Proof? 💥

ArtisticConcepts

11

8 yearsArtisticConcepts (681): @DanSmigrod, 👍🏽 gotcha.

Matterport for Airbnb.com

JMEPhotos

7

8 yearsrpetersn (2013): Hi @PHILG...Correct, I don't believe VRBO will allow you to add any links to the general property description area. Instead, they offer this "external link" option that has to be approved by someone there at VRBO. Once approved, these links are then buried (in my opinion) way down the page. The ideal solution would be as you describe....adding a link near the beginning of the text used to describe a property. If I've missed...

mp2sqft.com - New interface... working?

ArchimedStudio

6

8 yearsMetroplex360 (9436): MP2SQFT uses data that Matterport generated from the patched OBJ that is seen in showcase. The patched OBJ is the OBJ generated by the tour with areas that were missing data 'filled in'. JuMP uses the downloadable OBJ file without the patched data. That's why there's a discrepancy. I'm fairly confident that both JuMP and Matterport are calculating SQFT based on surface area of the OBJ files. If JuMP were to intercept the OBJ file used by...

First major space 43,000 sf

DFWVT

12

8 years3SixtyNow (484): Very nice!! I was going to contact some of the local churches around my area. I was afraid they may be to big. Thanks for proving me wrong @DFWVT!!

Download Models?

samgaetz

5

8 yearsfrstbubble (639): The only way I know of is either through HDMI or streaming from computer with the model on internet or iPad airplay or HDMI to TV.

3D Renderings from FloorPlans

srennick

5

8 yearsArchimedStudio (714): Hello, You can easily export to .dwg or .dxf from Softplan. It should not be a hard task on their side. Keep me posted ;) Matt

Virtual tour experience and effectiveness

Davimmo

4

8 yearsJC3DCX (823): One realtor use my services to enable him to get sole mandate listings, as well as bigger exposure to his high-end listings

big project with challenging light

grmngrl

2

8 yearslisahinson (785): @grmngrl I had the same in a museum with bright lights in a dark environment. Nice job though! Hey, one thing I noticed is that when you are in front of the concession area... if you click you go through the wall into the theater.. maybe putting a window marking there would keep that from happening. I'll follow this thread though because I did have a similar experience. KUDOS on the theater though!

InsideMaps vs Matterport

Mario

20

8 yearsDanSmigrod (31749): @dorlando My impression is that all Spaces, including homes, can now be published to Google Street View. That's why I imagine that Matterport will enable easy, fast and ($$$) to publish to Google Map. And, that we will see Google acquire Matterport. 😎 The first, big step forward will be Matterport making their API public. Dan

Large Protective Case Suggestion?

pixelray

9

8 yearsPeterMcCready (232): And much easier on the case, I once stuffed a 1520 with so much kit that the handle assembly actually started to warp--the one and only time I ever had to take Pelican up on their famous lifetime guarantee!

Samsung Gear 360

srennick

3

8 yearsnat_vanveen (598): @srennick @Property3dNZ Hi ladies, I'm using the Ricoh Theta S after reviewing both and watching several YouTube vid reviews, and I'm really happy with the ease of use and quality. :)

Slow scanning all of a sudden

pixelray

9

8 yearspixelray (1074): Ah ha - that must be it. It's a brand new home so I'm guessing this place is full of them.

first scan feedback please

bonfire21

4

8 yearsbonfire21 (16): @JuMP thanks! @lisahinson I did notice that! Thank you for the feedback!

realtor negative comments about Matterport

ArchimedStudio

9

8 yearsjustinv (1044): I would ask him how many people does he show the home he has listed? I thought that was the reason why everyone wants to be selling agents and not buyers agents. They want to stick a sign in the yard and wait for it to sell? In my area, most don't even want to do open houses. I had an old man tell me about the same line. I would rather show it myself than have everyone looking at it online. I asked him if he puts pictures up or just a front...

Matterport dollhouse Resolution difference

LeventeSolczi

3

8 yearsJuMP (2031): @meligen Matterport prepared two sets of texture for their dollhouse show. One 3D model in dollhouse required some pieces of texture depend on the size and complex of the area. Matterport APP is always using the full resolution texture (2048 x 2048). For browser showcase it will load full resolution textures by default on PC. If you are using mobile browser (limited to the frame rate performance) it will load full resolution texture by...

Should Real Estate Agents Buy a Matterport?

DanSmigrod

10

8 yearsDanSmigrod (31749): Hi All, Here's my take on the original question. There are two kinds of real estate agents that buy a Matterport Cameras: 1. Real Estate Agents that are photographers (or their spouse is a photographer) – they want to shoot their own listings and offer Matterport as a side business. (Many, many members of the Forum) 2. Real Estate Agents that are not photographers and just need to shoot x listings to justify the expense. For category 1,...

synciOS - Anyone Using This App For Backups?

Gransky

10

8 yearsfrstbubble (639): I copy the entire contents of the Matterport folder to a backup hard drive after I come back from a day of scanning. I only have the scans I did that day on in the backup. I just move everything to the hard drive. When I start the capture app again it makes all new files database and folder system. Then if I want to work on a model from a previous scan I just drag that dataset back to the iPad. I have multiple iPads and can work on a model on...

Making Matterport Spaces go "Viral", how to?

GoneCoastalSC

10

8 yearsfrstbubble (639): @DanSmigrod this would be a good addition to the forms library! @nat_vanveen thanks for the post!

iCloud Backup Question

Gransky

6

8 yearsDanSmigrod (31749): Hi All, Please continue this discussion here ... ✓ How to Backup Your Matterport Spaces 3D Tours that are on Your iPad Best, Dan

Anyone doing business in the A/C/E market?

Richierichks

9

8 yearsRPOceanic (215): Dan, By chance do you/We Get Around still do conversions of MP .obj files to .skp?

Success or Failure of MSP Startups Recently?

Richierichks

5

8 yearsmcatino (118): @Richierichks we all know the possibilities. We all have the same ideas. Good luck dive in, this is a great community of support and help the people here are great. FYI do some more research that's all, you'll be fine.

3D Printing of Matterport Models

pixelray

3

8 yearsJuMP (2031): @pixelray We have some experience on 3D print, our printer is full color 3D printer ProJet660Pro from 3D system. The task to 3D print OBJ file of Matterport is very difficult. 1. Because unlike Google street view is the outside of a building, Matterport's OBJ file is the inside face of the building. All texture is looking from inside. 2. The Matterport OBJ file is only the face for computer show it doesn't have volume. Mesh without...

Scan Issues

TourMySpace

6

8 yearspixelray (1074): everything else looks good to me

Smirnoff House of XVIII, Moscow

DmitriyReev

5

8 yearsNigris (43): Great job, Dmitriy, I love it! :-) Sandro

Photo editing labor time.

VTLV

12

8 yearsVTLV (2925): So it's been 2 months since I first put up this post asking if anyone has contracted with these slide show companies to offer "Virtual Tours". Is it safe to say, nobody here is contracted with companies like Virtuance and TourFactory here to sell other photo slide show options? Real estate agents in my area tend to either shoot their own photos relying on the free slideshow from Property Panorama a free offering from the...

Pricing advice.

3SixtyNow

19

8 yearsBobbyG (50): Anyone have an opinion on NYC prices? 300 for a studio? 400 for 1 bedroom. Nice first scan 3sixtyNow. Penthouse - my First scan

Lighting equipment

1stImpression3D

4

8 yearsmcatino (118): Good luck. There are several different things I would do for still work, change bulbs to higher output would be one idea but $$$

Mattertag Question

Helen

4

8 yearsgrmngrl (942): @Helen I don't think there is a limit.

Should I purchase an iris360 forStreet View?

grmngrl

4

8 yearsmcatino (118): thanks @jfantin for the insight.

Luxury Fitness Club Network - what to reply

DmitriyReev

6

8 yearsDmitriyReev (43): Dear friends, any other ideas/advices please? Thank you in advance! Dmitriy

possible to get measurements from scans

BenHolmes

3

8 yearsBenHolmes (31): Thanks for your help Dan

Matterport Facebook Ad

3SixtyNow

7

8 years3SixtyNow (484): They are more about selling the cameras than actually helping us create more demand. Every add I see is about buying the camera. Which I don't blame them, that is why they are in business. I just wish the would have adds that advertise finding a service provider as well.

Cats

pjeffery

14

8 yearsChris_iGuide (337): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/2e6d1e3b0e689da44a31f20daa5c6ef8.jpg This should balance things out. The internet needs more cats.

I feel they are missing the boat

LetMe3D

5

8 yearsVTLV (2925): @Invelop LOL. I can't stop laughing. Thank you, I needed that tonight.

How to start a Matterport Business?

fragache

5

8 yearsfragache (13): thanks, I would follow your advice.Regards,

10,000+ SF multiple buildings

DFWVT

3

8 yearsDFWVT (31): @Queen_City_3D thank you for the tip!

its not you its amazon

GlennTremain

7

8 yearsGrant (63): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/6f1b2e81ce9de4fd933229fc1a98e3a2.png Everything is up again.

Pro struggling to get started>Your thoughts?

DanSmigrod

16

8 yearsjustinv (1044): @DanSmigrod First my hats off to you for taking the time to make sure this MSP makes it. 1.See if you can tell us what area they are in? Maybe someone nearby can come in and give hints about that market. 2.What career did they have before? This can help everyone think outside the box for this person. 3.What is their ideal target market? I know how to run Facebook ads and would be willing to help them get that started. If it is real estate,...

Scanned Preschool Advice

3SixtyNow

4

8 years3SixtyNow (484): Thank you so much @Metroplex360 & @craigsauer. I have been soaking in all of the advice on the forum for almost a year now. With the help of a friend who wanted to help me get started, I was able to get my camera. I'm extremely excited to help realtors and business' alike to show what they have to offer. I'm also going to focus on the AEC industry since I have 15 years experience as a Designer & CADD Technician.

Extreme Scanning! Another monster is born!!

3dshowcaseuk

17

8 yearskevshed (106): really impressive scanning kudos..... thanks for sharing the story, its gives us all more confidence in what is, and is not possible ! Best, Kev

Glass walls

Ramblinman

3

8 yearsRamblinman (46): @JonJ Thanks

naming Matterport Highlight reel photos

BenHolmes

4

8 yearsBenHolmes (31): Thank you Grant works like a treat thats great support cheers mate

Max number of scans in matterport model?

technodai

7

8 yearstechnodai (4): Thanks everyone! That's pretty encouraging if people are getting good results way above 200 scans. I wish I had thought to try this earlier as I now have two large scans of individual floors but a better approach would have been to scan one floor, duplicate the scan, continue onto the next as 3dshowcaseuk describes above...maybe I'll continue in that way from now on... Has anyone ever successfully joined two scans before? I would assume...

Mattertags Options & 3D Objects manipulation

matthew

7

8 yearsaerialpixels (457): @matthew @metroplex360 i was thinking more like metroplex360 was saying there is always a chance that since this is a 3rd party feature, it can be disabled by matterport at anytime? hence it isnt something we would want a client to expect it is a fully functioning feature? correct me if i am wrong. love matterplus, but havent been pushing it to clients for that reason above.

Matterport in the UK - 2017

GarethB

14

8 yearsGarethB (19): Well said! :-)

Smoothly rotating 360, what am I missing?

aristepp

2

8 yearsDouglasMeyers (1291): Here is a little trick I found... When I start a scan I know the camera goes clock wise so I know that the spin will start pretty much where I started it at the location. I have noticed when you use walk thru and the pictures are in use when it goes to the next scan it starts where I started it, sooo don't start it on a wall or what not and point the starting position where you think it will look best at the start. Good Luck...

Best Camera Height?

Helen

5

8 yearsaristepp (58): I agree completely. I started shooting at the recommended 60 inches and I found that I shot a lot of ceiling space and that it was so high that my photos were oddly lobbed off at the bottom. 60 inches is just too high. 4.5 to 5 is right. No matter how high the ceiling is, you don't want lobbed off images and I sell a lot of packages, image and walk through.

First Full Matterport Model: Comments?

Senojev

4

8 yearsMetroplex360 (9436): @Senojev - You can probably get away with disabling the scan in the upstairs bathroom that shows the camera reflected in the mirror and shower door as you have a perfect scan right beyond it that will still allow full navigation. In the Master Bathroom, you may want to disable the scan that reflects the Matterport Camera too ... would you have been able to have scanned that one just a tad bit over so that the camera wouldn't've been caught in...

Hiring-pay flat rate, percentage, other?

Radie842

1

8 yearsRadie842 (254): I am starting to get busy but not busy enough to quit my full time job. Looking to bring in someone part time. Has anybody done this and if so how do you pay. (Flat rate, percentage, etc...)

Controlling Panning for Highlight Reel

George_WALKINTOUR

2

8 yearsShowcas3D (146): @aznparkranger did you ever get a response on this? this is what I found on MP's website: Extra: Fine-tune Panning While a Guided Tour is playing, you will notice a gentle pan when viewing each Highlight. The direction of this pan is determined by the preceding transition, and follows the same viewport movement. For example, if the viewport turns to the right when moving from Highlight A to Highlight B, the pan will continue moving to the...

Yellow in Kitchens! WHYYYYYY?

Chemistrydoc

7

8 yearsChemistrydoc (1933): Thanks....then probably current, as I've been on a shooting bonanza this last week,

Can you duplicate model in workshop?

Queen_City_3D

4

8 yearscraigsauer (1078): Try emailing support. I think they will duplicate a model or two for you. If enough people ask, they will probably get around to adding that feature!

Multiple Questions

grmngrl

5

8 yearsgrmngrl (942): @justinv thank you and it works.

Which VR Viewer Artwork do you like best?

DanSmigrod

34

8 yearsVince_MccrayT (5): Why hasn't the reviewer posted about the upcoming OSVR HDK2? Thats open source VR same capabilities as the Oculus upgradeable unlike the Oculus and evolving quickly with hand gesture etc oh and for much less money. Check the distributors out RazerZone. This should be on the radar of pcmag surely.

Hosting sensitive imagery

Briski2208

2

8 yearshometakes (1134): No can do. No other option other than to host with them. Their answer to it is to not scan sensitive stuff in the first place. P.S. You own the rights but can't do anything outside of what they offer.

Recreate Floorplans

WindyCityDrones

2

8 yearsdavemckean (52): I use Visio for a simple floor plan program. You can export to .svg or .dwg. It has pre installed furniture etc. Not as detailed as some dedicated programs but a quick learning curve and simple to use.

Virtual Furniture in a Matterport Scan?

GLARI_International

5

8 yearsGLARI_International (45): No worries, the confusion was on my side. Your write up was excellent!

Single Property website options

DSPhoto

11

8 yearsGransky (103): @ittam123 are you using the veewme platform? I just checked them out. I do like the analytics/tour statistics report. Even though I'm not so hung-up with stats, a bunch of my Realtor clients are.

Syndicating links

Radie842

4

8 yearsRadie842 (254): They posted directly with trend MLS I checked with them they don't support syndicating the virtual Tours I also asked them if we created a website if we are allowed to put the wording in but not the physical link and they said no

Adding Parameter (st)

Helen

4

8 yearsMetroplex360 (9436): @Helen - It's &guides, not &guide :) https://my.matterport.com/show/?m=KFCYJTT97au&kb=0&guide s=0&st=1500

Important: Offer Payment Plans

Metroplex360

30

8 yearsDSPhoto (112): @jfantin "The most important thing to consider is that you never have to start with a lower price with the intention of increasing the price in the future. It works in the opposite direction." That, right there, is the truest of truths! Except for when I go to the grocery store.

Cold job site with Matterport Camera?

Ramblinman

6

8 yearsMarcel (387): Lol we're on the other side of spectrum in Australia. Average temp these past few weeks being 90-100° F. The camera seems to handle it. No problems with scanning so far but omg it's hot... #hotashell #wishitwouldsnow

Is InsideMaps too good to be true?

MSD

17

8 yearsHelen (769): @Hunter_InsideMaps Hi Hunter thanks for your reply but when it came to pricing I thought I was comparing pennies to pennies and not apples to apples. As I mentioned I do like your system and wish I could offer it as a cost effective solution to Matterport but that is not possible. Lets brake it down by comparing a modest 11 scans per month on an average 3000sqft homes for a year. With features of schematic floor plan and 3D model. My plan is...

Mono-pod for matterport scanner.

Skyview

6

8 yearsRGO (100): Hi....we use a tripod on WHEELS. So a big job, we just push along the mounted MP and tripod. No heavy lifting;) rgo

Matterport Stitching Error

George_WALKINTOUR

8

8 yearsProperty3dNZ (617): @aznparkranger Hi There - our second photographer had this happen a couple of weeks ago (in a very important) 3 hour out of Auckland shoot! She assured me that she was checking the tripod etc.... a few days later she did admit that there had been a movement in the camera warning - she kept the scan and carried on (again and again) - then she mentioned that the plate was loose... I would suggest that this is whats happened here! I had never seen...

Model Accessibility Within a Mobile App

srennick

2

8 yearsSeekBeak (61): Sure. Their app developer can easily use a web viewer in app, which can display any web page in it.

US tax on Matterport Purchase

MichaelHammond

4

8 yearsGarySnyder (2143): You're getting ripped off mate. Even at the full list price of $4500 that comes out to £3591. The camera has been on offer in the States and Canada anywhere from $600 to $1,000 off list price so don't let the UK reseller rip you off. You may be better off buying it through the States and having one of the many companies in the States that receive goods on you behalf and then forward them on to you.

Scan points accessible on other floors.

George_WALKINTOUR

3

8 yearsjustinv (1044): @aznparkranger Can you post a link so we can experience it and maybe help you out a little more? I agree with @GarySynder that it is probably the sun. Was the windows/mirrors marked correctly? Have you tried trimming it? Of course, make a copy before you change it too much.

Send Matterport 1099-misc form?

Gothru

4

8 yearsHarlanHambright (2145): MP is a corporation, exempt from 1099. i am a corporation, but i get 1099s anyway because nobody knows that. i hate bookkeeping.

Facebook post, no thumbnail

3SixtyNow

5

8 yearsDanSmigrod (31749): @DustinRobinson www.JoinStandard.com :cool: Dan

Matterport Tour Not Ready--Day 3

tgdmax

6

8 yearstgdmax (1): JonJ- good idea. When I stop at my first shoot I will upload again--running out the door right now. Thank you again sir! Have a great day!

Wordpress + Matterport Embed Code?

DouglasMeyers

12

8 yearsRobinLycka (727): We´ve seen similar issues on clients that are behind citrix solutions, ask them to check it on his mobile device.

Shopping Mall scanning

DmitriyReev

1

8 yearsDmitriyReev (43): Hi all, one question to you. Please advise. I have as target one 2-story shopping mall (total area is 6000 m2, around 40x75m building). I'd like to scan public zones (white zones on the attached picture) and outside all around. The total area of "white zones" is 1200 m2 (per 600 m2 per floor). Can I make such scanning and get nice dollhouse view (facade and 2 floors of public zones)? And after that to start making 3d tours for each...

Problems with a Matterport scan

grmngrl

8

8 yearsChemistrydoc (1933): Northern Gulf Coast

Can I clone a scan?

jmprop

3

8 yearsjmprop (52): Easy enough even for a newbie! Thanks JC3DCX,

Getting Paid After Matterport Scan?

mike02h

25

8 yearsmike02h (19): Thank you everyone so much for your replies, I've been away for a bit contemplating all of your advice in regards to this. She and I have agreed that a bill will just be paid in regards to services rendered. I agree that not only is the commission idea complicated but legally, it's becoming a bit too difficult to track down the legalities where I live so I'm happier to just go on the safe side of things. I'm actually working on getting my...

Sent Client WP3D embed...they have questions

Queen_City_3D

18

8 yearsrpetersn (2013): Yes...GoDaddy is a fine option, just be sure to select their "Managed WordPress" option, and not their standard Web Hosting. Alternatively, you may want to consider the advantages of using a truly specialized WordPress host, like WPEngine. The price is a bit higher per month but comes with 24/7 Expert WordPress support, automated backups, a staging version (clone) of your site, built-in caching for fast load times, and much more. ...

Scan/Tour needs work

RPOceanic

5

8 yearsRPOceanic (215): I re-uploaded the model. Cooking a second time appears to have resolved a great deal. PMed you Steven. I'm ALWAYS open to feedback/looking to learn.

Stained glass windows

Sandiemcr

4

8 yearsSandiemcr (56): Thank you This is a Catholic Church and so is covered with stained glass. You can see some coloured light coming in but cannot see items through them. So should they be marked as windows?

Saving Raw Data

samgaetz

3

8 yearsMetroplex360 (9436): @samgaetz @GarySnyder is spot on! iExplorer Backup is supported / recommended by Matterport. The free version will work fine for you.

Do I need a Custom MP VR App for this?

ArtisticConcepts

5

8 yearsArtisticConcepts (681): Thank you guys! What about mattertags in VR?

Question - Rescanning

Chemistrydoc

7

8 yearsChemistrydoc (1933): Thanks for all of your great suggestions. However, 1) I have to remove something that is in about 70% of the shots, and 2) I'm actually paying for the upload. I want to remove all but one scan and start from that point. Today's lighting will be very close. Nothing has moved. Technically, things should work. I was asking purely from a "Matterport rules" point of view, and because I'm basically a cheapskate! I will post the model and...

Refurb / Secondhand Cameras

JACKS79

3

8 yearsMetroplex360 (9436): @JACKS79 @LetMe3D While I fully plan on buying a new Matterport Pro camera when it comes out, as inevitably, a new one will arrive, I am very cautious to speculate when one will come out. The current Matterport camera shoots 2K tiles -- much larger than is needed for viewing on mobile. The current Matterport camera, through recent firmware updates has demonstrated that image quality can continue to be improved through software...

Bad quality of dollhouse and floorplan views

DmitriyReev

3

8 yearsJamie (2037): That's how it works. Try taking more scans to help clean it up, or alternatively use a 3D rendering company to make a 3D floor plan

Calculating Square footage of Matterport?

Radie842

6

8 yearsPieroBortolot (230): Hi Dan, could you send it to me as well? Thank you

Matterport Statistics and Real Estate

pixelray

4

8 yearsDanSmigrod (31749): @pixelray Probably shows up on a wish list from 2 years ago from Forum Members. Dan

Option to move between Floors

mk4au

3

8 yearsmk4au (58): @DouglasMeyers Thank you for the suggestion. I thought I had already tried that, but tried again this morning with no success. Since the original scan does separate scans by floor, and the model will let you walk up and down the steps, I see no logical reason it doesn't show up. @DanSmigrod - any suggestions?

REAL VISION: Anyone Using It?

Gransky

34

8 yearsMetroplex360 (9436): Thanks, Alex. I wasn't sure so I did make sure to state that this was my guess. 😁

File Storage and Memory Management

SpencerLasky

1

8 yearsSpencerLasky (419): I've jumped in, I did get a dedicated iPad yet with 128 or what ever the max is now so currently I'm working with my 64gig iPad. I've gone through and optimized the space pretty well doing a re-install to wipe out the memory grab of certain apps. My question is can we use something to back up these iPads, save the models because I may want to add to these? And be able to drag them in and out of these app as needed. I think I know the answer -...

Hi! Question regarding floor plans

polygon_imagery

6

8 yearspolygon_imagery (1): Ahhh I would have never known to go into my account settings to allow that. Thank you! Also thanks for the links Dan, I'll read through them.

Ugly doll house

Radie842

2

8 yearsQueen_City_3D (3159): It needs a few additional scans and some additional trimming. I'd suggest one or 2 more scans in the mechanical/furnace room, even if those scans are later deactivated, https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/92df19c50f406e349b49ac8871269c38.jpg and 1 more scan in the upstairs bedroom where the black spot shows on the floor plan view. It looks like that's where the camera was positioned and so it...

Easiest way to replace a scan?

lknbigfish

6

8 yearslknbigfish (19): Thanks, I really appreciate the tips.

First Pix 4D model - Not impressed

pixelray

20

8 yearsRamblinman (46): I couldn't agree more @pixelray. I'm hoping you took the trial version of the software before purchasing it?! A lot of what we have done in the last year has been trial & error. Thank goodness we have some tech support to help us when we clearly messed things up!

Proceed With Caution: Atome 360 Pano Head

Gransky

8

8 yearsGransky (103): @chemistrydoc - Please let me know if you receive anything. I too received a notice that it shipped without a tracking number. It's been well over a month for me and NOTHING!

Matterport for Construction Projects?

Ramblinman

11

8 yearsDannyBasting (1171): @Ramblinman I've been rather busy so my response got a bit delayed SOrry fot that. You can read about the application I mentioned earlier over here. It will. That's the only reason I invested in the Matterport camera. They told me the that while in beta, the service will be free. When fully released, they will charge a small fee for this service. I use the data as t is. I took some measurements during my first scans and compared...

How to get the space to open in a new window

terrygrant

6

8 yearsUserName (586): Do you want to give users the ability to click an image thumbnail and switch to fullscreen in the current tab? Or open a separate popup window? Or open in fullscreen in a different tab? If so, you can do that with a little code that calls the fullscreen api that works in all modern browser. See it in action by clicking ON the picture that's on this demo page. Click that' page's button only puts you in fullscreen mode without enlarging the...

How to print Matterport Billing Invoices?

Cabrahams

4

8 yearsCabrahams (118): This was exactly what I was looking for, thank you! Not sure why the guys at Matterport couldn't direct me there. For some reason not one of those invoices has my company information on them. For all of the forward thinking things they do they certainly miss a lot of the details in other areas.

Transfer Camera through Airport Control

matthew

9

8 yearsProperty3dNZ (617): @matthew I travel within NZ all the time and do a Fragile check in with my Vanguard solid case. It contains with both my SLR and the MP camera - I sometimes sign a waiver but that's it and I have never had an issue.

Skylight advise

Helen

10

8 yearsProperty3dNZ (617): Hi @Helen I discussed this very issue with MP about a year and a half ago. They called it "space junk" and told me it was something they were working on.... since then I have heard nothing else about it so i guess it been put on the back burner! In my experience I haven't been able to get rid of floating windows above and I've tried a whole bunch of different things! Thanks Marcia

Reopening Matterport Space & VR Core

Networker

5

8 yearsNetworker (157): @Helen. Thanks for the heads up. Once you pointed me in the right direction-I explored it. The answer is yes. Each scan point becomes a VR scan point and you can leave it or hide it. Thanks for the pointer!

Scan multi-level without stairs?

PhotoJoe

7

8 yearsJonJ (1760): If you scan the stairs to connect the floors, will the model turn out correctly if you trim them off before uploading? Just curious. I have never had to do this before, but you never know...

Matterport Unique Project: 30,000sf to CAD?

Acomeau15

6

8 yearsAcomeau15 (52): @JC3DCX Awesome thank you!

Creating Facades

davemckean

2

8 yearsRobinLycka (727): Unless you already know the software it´s quite time-consuming to learn. Revit would probably be the best option as far as software goes. If you´d like to outsource the work, PM me and I`ll set you up with my outsourcing team in Asia. They specialise in CAD, CGI and 3D visualisations.

Matterport Workshop: Could Not Re-Publish

Helen

8

8 yearsJamie (2037): Just for your own knowledge you should reupload and try the chanfe that isn't working, see if that actually fixes it.

Matterport referrals

Radie842

5

8 yearsDanSmigrod (31749): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/f7b5d2a573e10793f0a61169f23d32a3.png The We Get Around Network makes it super-easy and super-fast for potential clients to find a: ✓ Matterport Pro ✓ iGuide Pro ✓ immoviewer Pro ✓ Aerial Pro ✓ Still Pro ✓ Videographer ✓ 3rd party service provider The We Get Around Network Map (above) includes full-page public-profiles (green, blue...

Vacation Rentals using Matterport?

DanSmigrod

9

8 yearsViewing (589): If my vacation rental is already listed one or more other site, is the availability calendar still live and accurate or does the owner have to manually update availability via your site somehow?

Will my tripod work well? Just ordered a MP

lknbigfish

6

8 yearslknbigfish (19): @DanSmigrod I really appreciate the work you put in to the list and video, it has been really helpful. I am glad I found your forum prior to purchasing the camera.

Matterport to Sketchfab?

AAS

10

8 yearsMetroplex360 (9436): @AAS Download the OBJ, then upload to Sketchfab. If I remember correctly, I had to disable a few options for the tour to look right and then position the view inside of the tour.

More Videos To Promote is my goal

GeorgeK

1

8 yearsGeorgeK (958): I figure we are in an image revolution so why not use video to spread the word. Here is 40 seconds I put on my new YouTube Channel. I have separated my Broker Videos from these three d scan video. I figured why not try that this year 2017. I am going to try and get this Youtube channel so if you want to see what I do next go ahead and like or subscribe. This is only 40 seconds long. https://youtu.be/_TE9A_gp_r0

Sign riders, QR codes, text link?

Dolloff

8

8 yearsfrstbubble (639): There are QR code sites out there that let you change the URL without the need to use a separate shortener. I have only used one once and don't remember which one it was, so I can't give any details on which is the best or a good one. I would suggest googling "Reusable QR code"

HUGE job pricing advice

Charlieshoe

2

8 yearsJamie (2037): I did a 52,000 sq ft job and charged them 7c per sq ft. It was divided over 4 scans. 52,000 is a lot of data as well and you will most likely have issues with the app crashing.I'd plan it out carefully and quote accordingly.

Is Matterport off?

alirizacil

6

8 yearsArchiSoli (1): few days ago i had an e-mail from matterport, here is part of that e-mail: I will also mention that Matterport will recognize our National holiday schedule later this month. Matterport will be closed between 12/24 - 12/28. In recognition of our holiday, our international team will be traveling beginning 12/21 to 12/31. Access to e-mail and phone will be limited during this time.

Unable to view model on mobile device

grmngrl

11

8 yearsgrmngrl (942): @Chadcloses I solved the problem: when that happens you just need to click on the very top right- go to matterport.com and it opens the browser again.

Newbie

sdhphotonm

12

8 yearsDanSmigrod (31749): @Damian

Matterport Case

George_WALKINTOUR

7

8 yearsGeorge_WALKINTOUR (85): Yes, like what JonJ said, like an Otterbox. It would make it a bit bulkier when scanning, but as long as it doesn't affect the camera it should be fine. When we got our camera from Matterport they added a sticker to the bottom that reads "Precision instrument, handle with care."

Virtual Staging Suggestions

pixelray

17

8 yearsaremacphotography (4): Hello @pixelray, I can assist you with virtual staging services, take a look at a few of our previous projects in the dropbox link below. Prices starts at $80 a picture, bulk discounts available. https://www.dropbox.com/sh/sddn7i9u5oslfs6/AAALKTzfnnXuympxBPjDzpDUa?dl=0

Watermarking the Tours.

alsangio

8

8 yearsalsangio (46): Thank you very much! :)

Advise Regarding Tripods

Mario

3

8 yearsDanSmigrod (31749): Hello @Mario and welcome to the Forum. Here is the We Get Around Matterport Gear and Accessories shopping list (We recommend this tripod and head for Matterport PROs). ( Buy Tripod | Buy Head) Also, this video (above) will likely be helpful to you too. Happy holidays, Dan P.S. Here is our shopping list on Amazon. ( Tripods, heads) --- We Get Around is an Amazon Affiliate.

Benefits for realtors

DmitriyReev

6

8 yearsUserName (586): I bookmarked an interesting article yesterday that on the surface seems to slam virtual tours. It's called "Why Do Agents Need Virtual Tours." I've been studying realtors a lot since some may think that realtors are hesitant to buy important things. That's what I started taking notes about when I woke up this morning before seeing this thread. I've looked at articles that discuss their careers, motivations, selling techniques and...

How to get model onto clients ipad?

terrygrant

7

8 yearsterrygrant (34): Thanks for your help everyone. In answer to your question Kev ...no it is not on the market. The understandably proud owners carried out the refurbishment themselves and I don't think they will be parting with it any time soon. I did the scan for free in return for letting me use it in my marketing :-)

360 views extraction possible?

Wonderdawg

5

8 yearsDanSmigrod (31749): @Wonderdawg Unfortunately, Matterport told developers that offering Panos from Matterport Spaces was in violation of their terms of service. This functionality is completely doable - -and multiple 3rd party developers would like to offer this service - if Matterport allowed this. Dan PS We Get Around uses a Ricoh Theta S to fill this void...

Sharing My Matterport Presentation Deck and

timbaland

2

8 yearsDanSmigrod (31749): @timbaland The We Get Around Network curates 3rd party solutions to help Matterport Pros succeed faster. Here are three examples of services that you might consider bundling for the large property management company. Happy holidays, Dan

Blue Circle Issue.

GeorgeK

6

8 yearsjustinv (1044): @GeorgeK Are you using chrome? Settings > Show Advanced Settings > scroll to the bottom and checkmark "Use hardware acceleration when available" Hopefully that works for you.

Cloud plans and payments

DmitriyReev

6

8 yearsDmitriyReev (43): Good day, all! Today I had another problem with potential client and can't solve it w/o your help!..I proposed to one SPA (300 m2) who has already panoramic tour on their web page to replace it with matterport tour as they can use mattertags and VR. They were interested from the beginning, but when I sent offer to them where was annual hosting fee (46 USD/year) starting after 6 free months, they said NO. They don't pay anything for their...

measurements only display while in workshop

JMEPhotos

4

8 yearsJMEPhotos (36): OK thanks. So I'm not sure the point of entering measurements at all if not visible to the clients. Matterport promotes this as one of it's features

MatterTags Showing Up in the Wrong Places

lucadeal

8

8 yearslucadeal (162): Hi guys, just got an email from MP support saying: Hi Luca, Thanks for reaching out with your concern and I'm very sorry for the delay in our reply. This is a recent bug we've run into and are working on getting it resolved. Once corrected, all your tags should fall into their correct floor automatically. Unfortunately, there's no way for me to know exactly when the bug will be fixed. Best regards, Thought to share with the...

cant download 360 shot

Radie842

11

8 yearsachabot (37): It's a 360 degree camera that we cannot export 360 degree photos from.

Panning Direction Selection

homepagerealty

5

8 yearsPedroAvilez (145): Would love to know more about this. The experience from a end-user is completely diferent if we could choose the panning direction and speed.

Price over 100 scans

conVRts_JB

17

8 yearsTourMySpace (61): Yeah thats no fun.

Unofficial Cardboard

lisahinson

1

8 yearslisahinson (785): Received my order from Unofficial Cardboard this past week. They do a beautiful job of putting these things together! I have a question however. It is sometimes confounding to load a VR using Google Cardboard vs. VR Gear (for me) ... and I'm really having trouble getting the UOC to load up. So, what's the trick? Thanks and hope everyone had a wonderful Thanksgiving!

finished model looks washed out

JMEPhotos

3

8 yearsJMEPhotos (36): natural sunlight, interior lights. However, I have recently discovered that it was only on my computer. Every other PC displayed true to life, but thanks

Help with client issue

Property3dNZ

16

8 yearsProperty3dNZ (617): Thank you so much for all the help! I really appreciate it!@ I've just met with the client and he seems to have accepted that its an issue with his internet connection! Thanks once again I truly appreciate it!

Quality issues: yellow and glare

grmngrl

7

8 yearsDanSmigrod (31749): Matterport addressed the issue of Yellow Patches today (23 November 2016). ---- Question: Some of my Spaces show yellow patches or bands from LED lights. When will a fix for this be available? Answered by Matterport: Our team is hard at work to correct this issue. This fix requires updating the software on the Matterport Pro Camera itself. We are in final evaluation with a limited group of users for this update, which will: ✓ Greatly...

Is Business Slow in the North East for you?

AAS

5

8 yearsDanSmigrod (31749): @AAS Great. Thanks. Hi All, Business slow? Holidays? Other? Your thoughts about @AAS post? Dan

3D Renders

jfantin

14

8 yearsDannyBasting (1171): @Helen Thank you for sharing! I haven't heard of them specifically . Then again, there are a lot of companies starting to switch from traditional rendering engines to game engines like UE4 and Unity. I did something similar as they do in the video you shared.. This was a long time ago though, before I started working with UE4. I tested a program called ARmedia. Pretty fun stuff to play around with, however with the arrival of Virtual reality...

Drone Photography/Post Production Advice

srennick

13

8 yearsTHRHHI (292): i am with frstbubble in that i shoot very flat video from my 4K drone. I do all the color grading in post so it fits the scope and feel of the project. If it is a fun neighborhood festival i want the colors vibrant and crisp. If i am showing sunset view over water I want the scene to be warmer and soothing. When you shoot flat you can do all that in post.

guest house 1/2 mile away

JMEPhotos

37

8 yearsAlex_iGuide (361): That is bang on. When talking about 3D tour navigation options, it is important to keep in mind demographics of the users, especially the paying ones (agents), but also home owners and how computer-savvy they are. Here are some statistics for US, there is a lot more to be found at the source link below. "The median age of all REALTORS® is 58... The typical home size is 1,500 square feet... The typical home owner is 55 years old, and has...

New MP-ad & landing page for Pointcloud

mori

15

8 yearsAlex_iGuide (361): With more scans you collect more data and, as a minimum, that data will result in a denser point cloud and finer mesh. That will increase computation time and storage requirements, so MP must draw a line somewhere for practical reasons and may limit how dense the point cloud is and how fine the mesh is that they store and make available for download. If you leap-frog along the wall with more scans, the overall room length error will be smaller...

Why is the wall bending in?

Dolloff

5

8 yearsDolloff (131): Hi Everyone, Thank you for the wonderful feedback and advice. After making copies and deleting some scans, I went back to the space and just re-shot that area. Matterport explained it as "Loop Closure"- It is a very large space, so if each scan was just a touh off, by the time you close the loop, the scans are a lot off. It is a very large space, so I was thinking about starting with the walls first and then filling in the...

Black screen in walkthrough mode

PetraSoderling

10

8 yearsPetraSoderling (752): Thanks for the update @orbitvisions. My problem also persists with all browsers. I found old HP laptop which works for me but is very very slow to work with. I'm hoping they get it fixed early next week (I don't suppose they work on the weekends).

"Editing" a room in an existing model

JohnLoser

3

8 yearsJohnLoser (305): @DannyBasting Thank-you.

Tiny House scan

Wonderdawg

6

8 yearsTrustedPhotoDC (1108): Value added to a small space would be to scan the entire house including the exterior like we did with this yacht. https://my.matterport.com/show/?m=YFjuoxSuG4N Exterior done during golden/blue hour. Plan your shoots with PhotoPills.

realtor.com endorsing Matterport?

CathieRasch

3

8 yearsJohnBecker (391): Maybe they'll make the virtual tour button a little more conspicuous.

Transfer Scans To Another Account

BrianM

2

8 yearsMetroplex360 (9436): Ask Matterport's Customer Care. There's no automated way to do it.

Pricing for mass project

alsangio

7

8 yearsScanMan (256): @DanSmigrod I should clarify that I meant it was a similar proposition and not the same as client as @alsangio

360 shots

AAS

2

8 yearsJonJ (1760): Yes, you need at least 1 scan to create a model.

Upcoming winter months

Distinctive360

5

8 yearsDistinctive360 (52): @HarlanHambright Thanks!

Strange mobile view

timbaland

3

8 yearsrpetersn (2013): Hi @timbaland ... Initially I thought that your issue may have been related to a Matterport bug that was affecting others, only on iOS. That bug has since (just a few minutes ago) been fixed at Matterport (thx guys!. With that variable removed, I believe that your issue is just related to needing some "responsive" code added, as @DannyBasting notes. One way to generate "responsive" and/or mobile friendly iframe code is...

Issues with Model

TourFactoryUT

2

8 yearsDanSmigrod (31749): @TourFactoryUT Moving this discussion to here ... Help: Model won't load, gray screen Identical issue? Dan

Matterport Camera Error Sensor Fault

PANOPTICMOTION

1

8 yearsPANOPTICMOTION (19): Hi, We have had an error message showing - Hardware Error - Sensor Fault.... The camera will not not work even after rebooting several times. Has anyone had any experience with this? The camera has not been dropped or abused before anyone asked. It has however been working almost non stop for the last 7 weeks, so not sure if its just not built to last as a full on commercial tool!?

Inman report on Realtor.com 3D integration

EricThomas

1

8 yearsEricThomas (175): Posted today [Thursday, 10 November 2016] in the daily Inman report: Realtor.com’s 3-D integration Realtor.com, on the other hand, is reportedly gearing up to integrate 3-D tours into its site. It currently only lets agents add links to 3-D tours on listings. But Matterport, a leading 3-D provider, is working with realtor.com’s product team on how to increase their accessibility, Matterport CEO Bill Brown said. Agents say 3-D tours...

Just got our first REALLY BIG project

JohnLoser

17

8 yearsLizzg (198): John, Well done, it looks great!

Pictures for MLS from Scan

Lmccauley57

6

8 yearsjustinv (1044): Here is a video produced by photoshop that might help you next time. They have great videos but their written tutorials are not to clear and hard to follow. I have used this method to remove the listing sign out of the yard, stains off drive, etc. clickable text

Service contract & Lic. agreement.

3DOgraphy

4

8 years3DOgraphy (7): Thank you!

Pricing for 2D Floor Plan

jfantin

8

8 yearsAnnaSogliuzzo (4): Thanks for the clarification Petra

Don't Use the Word Matterport in Marketing

ChrisH

7

8 yearsMarcel (387): I dont really agree with hiding the Matterport name. I've had a MP for a long time +- 2.5 yrs. Initially I made the mistake of trying to hide the name Matterport. It didnt take off as customers were confused with all the choices. The market has been saturated for decades with '3D Tours' and '360 Tours' products. It was not until we started including the name Matterport that business started to boom. REA (one of the worlds largest listing...

Quick feedback: Scanning circles everywhere?

StevenHattan

17

8 yearsaerialpixels (457): ... Its not you....its me.:D

Is Zillow killing the Showcase link?

ArtisticConcepts

5

8 yearsDanSmigrod (31749): To continue this discussion, please see this We Get Around Forum Topic ... ZILLOW (HELP) Thanks, Dan

Service Agreements

james

7

8 yearsfrstbubble (639): Staging document provided to client via email.

Last model is very bright

Wyzlo

6

8 yearsLizzg (198): Hi Willow, Any luck with your model? Lizz

Realtor.com & MP

pixelray

3

8 yearsShowcas3D (146): Last I saw, the virtual tour link is not displayed on mobile devices for realtor.com as some VTs ran on flash which is not mobile friendly so they disabled it to protect the user experience

Anyone use converted OBJ files for clients?

FuturePhotography

4

8 yearsFuturePhotography (13): Thanks Danny. Looks really great. I just sent you a PM ;)

Matterport on iOS in Virtual Reality

conVRts_JB

6

9 yearsVRealExperience (115): Does anyone know how? I assume will be through the Cardboard App? Apple needs to do something soon...and I think they will and it could be good. But it will be the first time the company will be staring the next mega trend in the face without Jobs calling shots. Since has passing, the big thing was just maintaining their dominant posture in the mobile game.

Photography ownership

AAS

7

9 yearsGlennTremain (2983): There are licensing agreements out there and I think Dan has a legal contract connection if you dig into the forums by searching. However many give everything away and locks you out from displaying your work. Be sure you leave the door open to use the work to get business AND try to help them do what their lawyer wants if possible.

Scanning Issue & Should I Nuke my iPad?

AdamplatinumHD

3

9 yearsAdamplatinumHD (31): Thanks @photoJoe I did another scan and didn't get any problems at all? Weird.

Need advise on 10,000 sq foot scan

justinv

3

9 yearsjustinv (1044): clickable text I forgot to add this to the original post.

What would you charge for a Mall?

ThreeDImaging

14

9 yearsThreeDImaging (74): the person is not interested right now but i plan on trying back in a couple of months.

How do you describe cloud hosting fees?

Queen_City_3D

13

9 yearshometakes (1134): My whole ordering system is customized by my programmer....Expensive, but targeted exactly for my needs and therefore on point.....

5 Story Dallas Uptown Townhome Matterport

Metroplex360

11

9 yearsMetroplex360 (9436): 212

Pro Tip: How To Find Plagiarism

RenderingSpace

5

9 yearsVRealExperience (115): Nice job rendering. I must admit, when I first started and tried getting the word out, I almost did this. Then I thought, and decided against using the old "How would I feel". I settled that if I ever wanted to I will seek permission, as that's what I would want". It was this very experience, that made me rethink my whole strategy. I decided to go big or go home, and now am hiring a professional web developer/hoster, and...

FB updating showcase problem

3SevensStudio

6

9 yearsrpetersn (2013): Great! Glad we could help! :)

TIP: Try Sotheby's Real Estate office

HawaiiTour

4

9 yearsleeverdon (341): Most of the Sotheby's offices now own their own Matterport camera(s). The agents get to use the camera for a minimal fee of $100 I have been told. Give your local office a try but try not to reveal MP in your pitch.

Broken Matterport, How to Reconnect?

George_WALKINTOUR

6

9 yearsGeorge_WALKINTOUR (85): So here's Matterport's response to our situation... That definitely looks pretty serious and would need to come home for repairs. Unfortunately our camera is not serviceable by anyone but Matterport, so I would recommend you sending in your unit asap! RMA instructions are as follows: Your RMA number is: RMA-XXX To return the camera, please do the following: 1) Securely pack the camera and all included parts, using the instructions below....

23,000 sq ft scan?

samgaetz

3

9 years3dshowcaseuk (1355): 32000 Sq ft here Originally 324 scans reduced to 273 Scans. Works great http://galgorm.3dshowcase.co.uk Mark

Questions from a prospect....advice?

VRealExperience

2

9 yearsDSPhoto (112): You license the work to them based on how they plan on using it. More exposure and time means more money How you go about that is a whole other ball game. Other random thoughts: Remember to keep licensing fees seperate from production fees. Do not qoute a price that combines production with licensing. It makes it hard to place proper value to each. Avoid licensing for more 3 years at a time and list the licensing for a second year. Don't...

Disable Dollhouse view??

Dolloff

3

9 yearsDolloff (131): Thank you Andrew. Sounds like something I should have known, but always learning new tricks! Thank you!

VR glasses symbol and MLS

3SevensStudio

18

9 yearsHelen (769): Do any Canadian users know if this rule applies to the Canadian MLS system?

Is There a Way to Turn Off Scan Points?

plorenz

5

9 yearslisahinson (785): I've ordered from @alx3D before - awesome work!

Help in pricing a 5 star Hotel

Wyzlo

6

9 yearsWyzlo (100): So after we have the minimum $150 per model is ok $1 for square meter? after de 150 mts2? thanks guys

First big scan

AAS

4

9 yearsJC3DCX (823): very well done,

Wp3d settings

AAS

9

9 yearsAAS (58): Thanx i just sent a request. But i think some how it started working now. I will keep all other questions on support page.

Exporting Equirectangular Matterport

George_WALKINTOUR

8

9 yearsgrmngrl (942): @Metroplex360 I can not understand how this can be legal. The 360 sphericals don't need to be hosted. And at the point in time when they where made available I do not have a choice but accepting the t&c. Could Nikon, Cannon etc just update their conditions and not give us the raw files either? I really think it was a bad choice from my side to buy the camera. I would not be so upset if Matterport would provide me with the service I...

Are trade shows worth it??

3dshowcaseuk

5

9 yearsProperty3dNZ (617): @3dshowcaseuk Hi There! We have done a few trade shows and to be really honest have had little come from them. We spent a massive amount of money to be involved with a particular Real Estate company with minimal work from it. Our stand was pretty successful - we had a large touch screen which enabled people to be in direct contact with the 3D model, floorplan and walk through tour and once they had a play with that we put a VR headset on them...

Matterport Custom VR vs Core VR

Integratedman

8

9 yearsVRealExperience (115): @UserName TL : DR - If you dont care about the VR industry as a whole, know CustomVR is better due to a better transition and more of an "immersive" effect...not much more to say. I am not necessarily an expert on VR, yet; however, I have founded my business on the concept of Virtual Reality. It's something I jumped into, invested an a few different areas (Mostly, building a brand and evangelizing the many positive benefits,...

WP3D Models and Me. And You.

srennick

17

9 yearsDouglasMeyers (1291): So what is a Plug -In ???

Experience with Publicity/Press

srennick

2

9 yearsGlennTremain (2983): @gonecoastalsc has AND had a TV station feature them.

Office building with glass walls

Lizzg

6

9 yearsDanSmigrod (31749): @Lizzg Do you have the option to add plants in front of some of the glass? Dan

Disable a scan in Workshop?

Dolloff

5

9 yearsDanSmigrod (31749): @Queen_City_3D Yes. We find it VERY ANNOYING that we can not disable a scan that we want for a SnapShot. For example, we want a wide shot of the kitchen for the Matterport Spaces 3D Tour "thumbnail" ... So, we would like to scan from the corner of the room. That same scan, we want to hide after we use it as a "thumbnail" ... no can do. Seems obvious to all of us. (The good news is Matterport reads every word of the We...

Advice and/or Tips needed with huge scan

JC3DCX

6

9 yearsMeshImages (3092): Hello JC3DCX, we did a large congress center with more than 150.000sqf recently, combinig 16 individual models, which we have linked together with mattertags. The final tour has 40 models in total (including copies of models with different starting points). We managed to process models up to 377 scanpoints, BUT I would strongly recommend to stay within the limit of 200 points. The model with 377 scanpoints does not work properly in Core VR as...

Has anybody done 300+ scans in one model?

grmngrl

6

9 yearsNoel (94): I have done one which is 731 scans! It took over 18 hours to do. I have processed into four areas. One is the Whole floor space using 228 Scans, then 3 departments 244, 208, and 233. During scanning there are many mis alignments, and this is very noticeable in the floor view. The store is a major Australian and Global retail store. the area is 4500 sq meters and there are lots of isles with products. The ipad Pro with the max amount of...

Advertise with sticker on camera

valen_felipe

6

9 yearsRenderingSpace (607): Pro Tip: Never show the mirror Over the last 100 scans I've done, I've only shown a mirror once or twice. You can almost always find ways to avoid them. It's a huge distraction to see the camera in the mirror and putting some sticker on the camera makes it even more distracting and tacky.

How to far is to far to travel for a scan?

3SixtyNow

3

9 yearsProperty3dNZ (617): If someone is willing to pay for our time and travel as well as the scan we will go where ever we need to to get the job done!

Mattertags Again

Lizzg

4

9 yearsLizzg (198): Thanks JC3DCX and stepbystep3D. Lizzg

Whats Matterports plan!!!

AAS

3

9 yearsMetroplex360 (9436): If Matterport would allow MSPs to sell cameras and receive a kick-back (either $ or credit), I would love to help sell cameras and offer a free consultation with scans. In my opinion, you cannot stop a Realtor from buying a camera, therefore, the best position to be in is to HELP them make that decision by allowing them to participate with you, have a hands on, and decide if its the right decision. I think that if Matterport ended the $600...

3 of the 9 lenses light up red on Matterport

judysmithre

4

9 yearsJonJ (1760): No, it is not broken. That is the correct operation.

Warehouse scan critique

jmprop

9

9 yearsjmprop (52): Thanks for the input Metro. Still a newbie but really excited about what this has to offer.

Embedding Issue

judysmithre

2

9 yearsDanSmigrod (31749): @judysmithre Does "video" = Matterport Spaces 3D tour or a YouTube or Vimeo video? Dan

Injecting logo into photospheres?

Alex_iGuide

1

9 yearsAlex_iGuide (361): Is there free software to cover nadir/tripod in photospheres with a custom logo? I could not find one. The requirement is that it is straightforward and quick to use.

Models Shared with you.. limit?

Acomeau15

3

9 yearsAcomeau15 (52): Dan, Thanks for your response! answered my question completely. Will note format for future to make interpretation a little easier. Cheers! Alex

Has anyone scanned a city block?

Lizzg

6

9 yearsLizzg (198): @Tosolini, That is really beautiful! Hopefully, I can get a similar result. Thanks, Lizzg

Investor needs hard numbers

3SixtyNow

6

9 years3SixtyNow (484): I want to thank you all for the advice.

Can we reposition misaligned scans?

Home3D

6

9 yearsHarlanHambright (2145): seems to be drifting east. if so, i've got beer. if not, the cars are full of gas. (have a 1 hour MP job at 8:00 in the morning, ha, ha.) Have you left?

Hurricane Season is Here!

JonJ

2

9 yearsChemistrydoc (1933): Jon, This is a great idea. My recent background is in the construction area, specifically hurricane shutters, wind abatement and other similar. Your best bet would be to contact insurance providers who regularly deal with higher $ homes - Lloyds of London, AIG Preferred Clients Group and similar. I don't think they would mandate the use of Matterport, but they could certainly recommend it. Keith

MSP Referral Service Test Drive

ArtisticConcepts

5

9 yearsDanSmigrod (31749): @360Idaho I am not sure I understand your question about collecting leads, so if I am not answering it, can you ask your questions a different way? Basic, Standard and Premium Members of the We Get Around Referral Network - Green, Blue and Purple pins respectively on the Forum/ Referral Network Map, have public profiles. We do this to make it super-easy and super-fast for potential clients to find a Matterport Pro. ✓ Basic Members...

Help Camera doesn't seem to be charging

MWP

4

9 years3dinsights (40): It might be that it thinks its already fully charged. I did 1 small job today and it still said fully charged when i had finished.

Conversion to 3D

DouglasMeyers

7

9 yearsRobinLycka (727): @DouglasMeyers We do these models for new builds and developments: http://www.3dscann.co.uk/3d-new-build-residential/ The technology provider is called Archilogic.

Won't Upload from Capture App

dronie

20

9 yearsPhotoJoe (13): CaseySmith, I all of a sudden can't upload either. I have DropBox and just downloaded iExplorer. Could you please invite me to your Dropbox? info@joegoldsberry.com BTW I called Matterport and they didn't seem to have an answer to this problem. Thanks!

Using MP to scan SR-71 in museum

DSPhoto

8

9 yearsPieroBortolot (230): Yes. When you do multi-level scans from the scaffolding you have a model with one level

Success story w/MP other than real estate?

oliverhuen

6

9 yearsDSPhoto (112): I agree with it being a cost of doing business but definitely feel, like images and videos, the licensing is in addition to the production. Licensing is based on how many people will view the work and should be priced accordingly while hosting is merely covering a cost. Actually, both should be charged or at-least hosting mentioned as a part of production. By not listing a yearly hosting fee your are selling yourself short. If the client...

Copying 360 images

alsangio

8

9 yearsachabot (37): Thanks for the update, I'm aware of it and have used the service.

Conversion of Matterport scan to a SqFt diag

Cabrahams

4

9 yearsPetraSoderling (752): Thanks for the email Charlie. Will continue the discussion in that thread.

Point cloud to CAD Problems

Invelop

3

9 yearsJoshReadhead (24): @Invelop Hi Stephen Sincere apologies for taking so long to reply. The process for importing the point cloud does vary depending on what version you have, but will attempt to troubleshoot as best I can. Judging by the error message, it sounds to me like you are trying to open the point cloud directly within AutoCad. For most AutoCad versions, the point cloud still needs to be imported (even though it's in the .rcs Autodesk format) while the...

Floor plans into 3D virtual tours

valen_felipe

3

9 yearsvalen_felipe (19): Hi Tim, Archilogic works only with a 2d floor plan. You just need like the blueprints or the floorplan in PDF file and upload it to the website. You also can attach as many details as you want in images (wall color, floor size or material, etc) so Archilogic team can create an accurate model. Time takes only 24-48 hours. You also can have a pro license where you can draw from scratch the models or import 3D data (.obj files) if you want to do...

Client website redesign.

Chris

4

9 yearsKoaWare (106): Hey Chris, Love your description of their current website. KoaWare has an agent website building platform specifically for that reason; we aim to future proof an agent's website allowing them to grow with digital trends in real time. KoaWare offers an easy-to-use, customizable website building platform for real estate professionals. Our Agent Website builder offers a modular approach to customization with drag & drop sections, modern,...

Light meter

ThreeDImaging

6

9 yearsjfantin (1733): Ron Perhaps I should explain a little bit: the Iris360 does produce very good images for the purpose of web publishing and Google StreetView in average light conditions. It is in the low or challenging light conditions that the Iris360 could have some problems, but are solvable. While the Iris has a single sensor, it has the possibility of taking a single shot in HDR mode which means having 5 or 9 (depending if it is HDR or HDR+) different...

Matterport Promo Videos

Acomeau15

8

9 yearsAcomeau15 (52): @franmts Agreed, Thanks for the feedback! @alx3D This is awesome, very cool concept and love how the model plays on the iPad, i'm more of a sales guy but content creation is always fun and I think it really plays a part in getting the technology adopted and understood. Check out this short one I made today.. Kinda a cool perspective https://www.youtube.com/watch?v=Cc2_trs0tCo

Slipping in Matterport everywhere VIDEO

GeorgeK

2

9 yearsGlennTremain (2983): nice.

Theta S settings

Queen_City_3D

5

9 yearsHelen (769): @Metroplex360 Yes on the capture app you can choose noise reduction, DR compensation or HDR rendering. I find the HDR has more chromatic than DR compensation. The DR is a one shot I assume using cameras dynamic range, and as you know it uses 3 bracketed for the HDR. Did you happen to view the VR on YouVisits? I do not have a VR headset yet so I am wondering how it looks in VR? I was very pleased with the interior not so happy with the exterior...

Uploading issue from ipad

CaseySmith

7

9 yearsalirizacil (162): They mailed me very detailed explanation about how to do it. I searched it in my mail account. Here it is: "On a Mac or Windows PC, install the free version of iExplorer (i.e. 'Demo' Version) from the following site - https://www.macroplant.com/iexplorer/ - Click the blue Download button next to the orange Buy button. Connect the iPad to the computer and launch iTunes. If your version of iTunes is newer than 12.2, you'll need to open...

Hiding scan points

alsangio

5

9 yearsRootsyloops (322): So I'm a little stuck on this. If you have an undesirable room (i.e. Mechanical room) that you don't want included in the walk through but you want to scan to complete the dollhouse, do you scan with the door leading to that room open? I'm asking because I have a nice looking room that has a mechanical closet that I need to complete the dollhouse. If I scan the nice room with the door open, it looks tacky. If I scan it with the door closed,...

Save a few 360 pictures as a JPEG

Lmccauley57

5

9 yearsGlennTremain (2983): @Lmccauley57 for every beginner there are many not yet on the path and we all started where you are. The cool thing is you found this place where everyone is eager to help. I must have misunderstood. I thought you were sending them to the client.

Koaware, WP3D Models, or both?

Rootsyloops

11

9 yearsKoaWare (106): Hey All! I wanted to follow up with some newly released feature updates to our bulk subscription plans! All tiers grant access to premium features, including white label (removing KoaWare branding in the footer), and our new feature, the ability to add your own custom branded footer. Simply click, type, and edit to add your own custom branding, see a quick demo here! Our bulk subscription pricing is a great option for people creating...

My first scan

spencerf

5

9 yearsspencerf (43): Thank you for the feedback. I thought I was doing to many scans as it was, so that's good information to have. I also just discovered the trim feature, so I'm going to play around with that when I go back to the home. I'll upload the new model once it's done. Thanks again. Cheers.

Shooting as single/multiple model

bckz2020

4

9 yearshoangatuan (4): @ bckz2020: I used to have the same thinking as you as the idea of putting all the rooms into 1 model does reducing our MP processing costs. Otherwise, we might be spend several USD 19 for many small room models (sometime a model might have less than 10 scans). Doing the way of Jamie still costs us several USD 19 for small room models, right? I just came out with this idea: Most of hotels has identical floor layout from room floor, right?...

can't seem to trim

Rootsyloops

3

9 yearsRootsyloops (322): Ahh - thanks for the response. I think I figured out what I did wrong. If I'm still stuck - I'll be back here leaning on you for help again! Thanks again, Nate

How long does it take you to scan ??

ScanMan

12

9 yearspirusan (184): Forgot to comment on the issue of this thread. I average about 1,300 sf per hour on my iPad Air2 I also manage expectations like @DanSmigrod I tell the customer to allow 1.5 hours per 1,000 sf. I do double scan bathrooms at normal height and at lower height to avoid the camera to show on mirrors in the final Space.

Thumbnail Image / Starting Point image

KateKratochvil

3

9 yearsKateKratochvil (31): Tom, it looks like this has been resolved. Chose a snapshot to be your starting point. Once you "publish" and leave the Workshop, you will see all of the snapshots next to the "workshop" entry point. Click on the one you want to use as your display shot, and select it to be the Thumbnail. I use a snapshot of the dollhouse. Hope that helps!

Couple probably simple questions

Lmccauley57

2

9 yearsQueen_City_3D (3159): 1) You can hide scan locations in workshop. Just click on the scan you want to remove and then click hide. Just know that those circles are there to let users know where they can navigate to. If you hide the scan location then individuals will not be able to navigate to that spot in the tour. 2) When you're in the tour you can hit "p" to change some of the navigation speeds, but I believe that has default settings and suspect you'd...

Need Help with WP3D Yoast SEO

vchelf

5

9 yearsvchelf (58): Thanks for the help @rpetersn and @danmorell! I have an initial start and can work on tweaking the keywords over time.

360 View Pricing

Helen

7

9 yearsMetroplex360 (9436): I think I'm just going to do it for free ... unless we can link to and FROM them into our tour with Mattertags. Then it might be a small upcharge.

I need to connect two separate models

KateKratochvil

17

9 yearsHarlanHambright (2145): parameters in the URL defeat the starting location when traveling between models and dumps you in a random spot. i wanted to use &start=1 to kill the dollhouse and my continuity was lost. https://my.matterport.com/show/?m=h9cg5FUdoQH this is 3 models (and 2 copies of 2 of them to account for different start locations.

How to make a Scan go Viral

CDM

15

9 yearsJRMaddox (106): Now thats just funny... =) But it is always nice to have correct spelling...

Yacht issues

Gregclicks

3

9 yearsron0987 (3559): The 360 photos will turnout way better during that time frame also. But if you do the whole model below deck you can do that at anytime, the evening shots would just take a few and that would reduce the afternoon evening time. But this would require more time on your part. Just my input. I also agree with Glen, but don't let the drinking impact running the camera. Ron

Editor not loading on new scans

Acomeau15

2

9 yearsMetroplex360 (9436): Alex, see my post on 'Matterport Making Huge Changes'. I believe they have just changed their processing methods to include creation of 2 new floorplan map files (not publically available) as well as a set of higher resolution tiles for future use with their platform.

Hide spins

DouglasMeyers

6

9 yearsRobinLycka (727): contact support at Matterport to see if it´s a known issue with any particular browser or configuration.

Huge property w two basements

Cabrahams

8

9 yearsCabrahams (118): Thanks for all of the responses to this question. Not only were there two separate basement spaces w two separate staircases leading down but also two upper level spaces w two separate staircases leading up. I guess Gary's explanation was the easiest to process for some reason. Anyway, the model turned out great: https://my.matterport.com/show/?m=C49D1Popwr2 Thanks again! Charlie

Panorama/photosphere as a Wordpress Backgr.

alsangio

10

9 yearsUserName (586): Some say jQuery can do anything. That may not be true but it, or regular JavaScript, can scroll a background for you. You could put your panoramic image in an HTML div and animate it. Here's an example of someone doing that with a few lines of jQuery code ( link) (the moving image is at the bottom of that Web page). As you can see, jQuery makes it possible to use a ridiculously small amount of code to produce this animation effect. If you don't...

Airbnb, VRBO and HomeAway: Tactical Help

DanSmigrod

5

9 yearsHopscotch (207): Hi all, good discussion, so I checked out the 38 rental listings in the Sonoma Select pilot program (you can slide over a tab and filter your view so that you see just those listings - see attached). https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/6b8f1348e7131a3dd00fffdb08367a9a.png Although I didn't look at all of them, it was apparent to me that they had a few objectives for these listings: 1) capture as...

I did some crappy Ricoh Theta S Google Tours

Metroplex360

32

9 yearsMetroplex360 (9436): @TrustedPhotoDC OMG. I was wondering why I could not separate out my panos into separate floors. I had no idea that I needed to use separate folders. THANK YOU SO MUCH.

Slideshow / Walkthrough -> Continuous play?

suncoastskyview

4

9 yearsHarlanHambright (2145): Where the heck do I add and edit showcase URL parameters? (I've got the model linking thing down!)

why i couldn't find matterport in Dubai

Muhammad

2

9 yearsSedry (10): I believe the KELLER Williams office in Dubai has or uses a matterport camera. So I don't think there is a ban, but you might want to check with them.

Face book

DouglasMeyers

4

9 yearsDanSmigrod (31749): @jamie, You got time to help @DouglasMeyers out? I've been up since 5 am and fading fast. ZZZZZzzzzz.... Best, Dan

360 View spherical photo download?

Helen

2

9 years3Dwalkmethru (289): @Helen that would be awesome!

Something Strange want to call Ghostbusters

Gerhard

4

9 yearsRobinLycka (727): I`m going to place my bet on the palmtree that´s captured outside the bedroom. Probably happened due to the way the pointcloud splits the floors, and the palm tree is perceived as ground floor, the first floor bedroom right next to it is perceived as part of ground floor due to it being the same height to the slanted ceiling. There´s a hole in the mesh in the bedroom wall, maybe a trim line that´s placed to close to the wall from the outside....

Top 3 Questions to Ask Matterport Leadership

DanSmigrod

11

9 yearsMark (4): Hi CKC, We were working on offline app for Win/Mac using the Panotour/Krpano VRs files. The need for making separate app was the fact that Panotour Viewer does not support embedding mp4/audio and pdf files that was used by custom interactive VRs tours. Does anyone know if there is possibility to host Matterport files offline? If possible, we could port the app to support the Matterport files for offline viewing. Thanks Mark 360viewlabs Team...

Have you got problems with Mattertags?

Wyzlo

3

9 yearsWyzlo (100): Thanks I don't want to be seen from more angles, as is a tag por each piece of art. so putting the extension it only will make a more dirty model. My problem is that they move suddenly, and they apear in a other part of the space. not where I put them.

reduce movement speed in dollhouse mode

Rootsyloops

7

9 yearstomjones2787 (61): What screen are we using this up up down down .... to access the menu? I have tried on workshop and cant seem to get it.. Nevermind

Pool Water - Fixable?

pixelray

11

9 yearssmcclell (156): This thread may help. remembered Dan did a while ago as a brain teaser.. https://www.wegetaroundnetwork.com/topic/223/page/1/brain-teaser-1/ Thought I'd post the answer for those not interested in reading through. Dan- "Like sunlight, the water in the whirlpools absorbs the infrared light. The infrared (IR) mesh is used to create the dollhouse view. Drain the water in the whirlpools - or use a whirlpool water cover - and the IR...

If Matterport Released a newer camera...

Metroplex360

14

9 yearsDanSmigrod (31749): @Metroplex360 I haven't had time to study LinkedIn for EXISTING employment titles. I imagine that Matterport already has a team in place for next generation Cameras. There's a ton that can be learned from both job openings and LinkedIn profiles. Best, Dan

Ceiling height and trim

jntooker

3

9 yearsjntooker (109): Thanks @danmorell, I will try that. I wonder if maybe I can temporarily move the suspect scans one at a time to a different floor temporarily - in theory, I should be able to see which scan is offending. I have a bad feeling the offending scan is the one directly in front of the front door, though, and in that case if I delete it I will have no circle at the entrance. :( I may just have to live with it.

Trade Show Advice

Acomeau15

5

9 yearsProperty3dNZ (617): @Acomeau15 Hi there! We had a booth at a conference earlier this year and hired a large touch screen tv which was incredible! It meant that people had the ability to interact with our MP scans. We also had a swivel seat and had a VR headset - after we had them interacting with the screen we showed them the next step and had them sit down and experience the headset. It worked brilliantly!!

Failed upload

DouglasMeyers

4

9 yearsDanSmigrod (31749): @DouglasMeyers FYI ... 14 hours for us to receive our successfully processed 263 scan model today. It finished about 4:30 pm EDT (13 August 2016). Dan

Need easy to build Website

Lmccauley57

11

9 yearsleeverdon (341): I created my business website using Wix. Needless to say I wasn't aware that the fullscreen option wouldn't be available at all. I have been fighting with Wix for 3 months on this issue. Their response has always been that they cannot offer support on issues with the code that has not been tested by Wix. I contacted Matterport to see if there is some sort of workaround but they too could not help. It's disappointing as I've spent months...

Parameter to take away the info display bar?

DanSmigrod

3

9 yearshometakes (1134): Yes, I was also wondering that. It only makes sense to have a link generator. People, get on board with this. The more Matterport hears this, the more likely they will implement it.

How do you respond to this valid concern?

pixelray

20

9 yearspixelray (1074): Wow...got home from work and found this thread grew a lot. THanks to you all for your input. Just to set the record straight, I was never concerned about MP going out business. I was just looking for options to help answer the question about if MY company went out of business and what would happen to all the models in my account and what would I do with them. One question from a referred client asked me this and it just got me thinking. I...

360 reelase

3Dwalkmethru

9

9 yearsCLE3D (193): They won't be in the former of a walkthrough, but will be available in the highlight reel. You could do a guided tour from that though just like you can in the standard tour I'd assume. @dansmigrod correct?

I Pad

DouglasMeyers

2

9 yearsfranmts (181): https://www.icloud.com/ ---> create accunt

shopping Malls

ThreeDImaging

3

9 yearsThreeDImaging (74): Is that not the owner of the malls problem? Becides he wants to use the scans to show the space people can rent, he doesn't really care about the Company currently renting the store.

Vendors that will do virtual remodels?

Sedry

5

9 yearsSedry (10): Thank you everyone. I am ideally looking for something that, after the remodeling, can still be used as a walkthrough/tour. So I'll check into Archilogic. If anyone thinks of anything else, please feel free! :)

i cloud

DouglasMeyers

16

9 yearsDouglasMeyers (1291): https://my.matterport.com/show/?m=xbFHAQSSdkw So it took a long time to shoot over 10,000'Sq... I had to clean out my i pad just to do it. You know Matterport does not give out good opening advice (or maybe I did not see it) on what you really need to do to start this business using their stuff... but it is getting better on my end my agents love this new tech... I will not do any 360 videos cause I like this ten times better. Thanks

Multiple trour from 1 model?

BenedicteDamm

5

9 yearsBenedicteDamm (26): @jward Yes. 1 long full version allowing in-depth immersion, 1 shorter giving a general overviwe, 1 version for external visitors before entering, 1 version containing instructions before entering the facility.

I cloud and i pad

DouglasMeyers

4

9 yearsGarySnyder (2143): Yes that correct

Promotional Video4 Matterport have you done1

GeorgeK

2

9 yearsGeorgeK (958): Just to make this easy for others. They can see the similarity https://youtu.be/DH0Zjif8kx4 in the video that has me in different location on the screen, a different sunset and just a slightly different message. This allowed for easy in production I have both a "community specific" and a larger community video.

Scan point displays as Blue with lines

LewisBishop

3

9 yearsLewisBishop (217): @CarlosFHdz, The say patience is a virtue. After a few minutes I reloaded workshop mode and it went away.

Stitching on Just the lamp

billherman

5

9 yearsbillherman (7): Good Idea, I'll do that. Thanks, Colin

First Scan Tips & Advice

tomjones2787

2

9 yearsJonJ (1760): Hi @tomjones2787, First of all, I will say that overall, this was a good scan. You did a good job with the scan placement. Navigation through the property was smooth and natural. There were a couple of areas that could have used additional scan points to fill in for the dollhouse view. Most of these were by the large windows where the sun was shining in. When this is the case, shut the blinds and rescan the areas doing the best you can to...

VR and how this is being used?

Cabrahams

7

9 yearsMetroplex360 (9436): Matterport VR should be free. It's a bell and whistle feature that they need to offer to stay competitive. Upload a Street View tour with Ricoh Theta S and you can view in VR with Street View.

Help can't walk from staircase to bedroom?

Gerhard

3

9 yearsnewview (31): Hi @Gerhard, Like @GarySnyder above, I was able to walk through the model with no problems at all. I was able to get up and down the staircase with no issues.

Huge Home Shoot

DouglasMeyers

4

9 yearsHarlanHambright (2145): Piece of cake. You might keep it under 200. Be logical. https://my.matterport.com/show/?m=X9BfibyoQfb About a million sq. ft. and under 200 scans. (I may have exaggerated.)

Buying a set for VR any suggestions ?

Wyzlo

3

9 yearsWyzlo (100): I found this one coming soon ZEISS VR ONE

Copyright free Images and scans for a noob?

cire385

6

9 yearscire385 (61): Thanks that will help a lot!

Quickest and Easiest Method .gif production?

Queen_City_3D

9

9 yearsfranmts (181): I enjoy creating a simple tour on video (Camtasia) of 20 seconds, save it to MP4 and upload it to http://ezgif.com/video-to-gif, where there are several optimization options, play with them until you get optimal filesize/quality. For emails I recommend GIFs until 2Mb. It's a 15 minutes process once you get it right and just repeat.

Looking for a Squarespace guru

JMEPhotos

1

9 yearsJMEPhotos (36): Hello, New to Matterport and the MUG forum and have noticed some very nice pricing and presentations sites. I am looking for someone that is knowable with the Squarespace platform and could create the following to be added to my existing site. 1. Button on opening splash page to connect directly to the Matterport info. 2. A pricing page along with examples Thanks for your time and look forward to talking to some talented people....

FAQ: Matterport Single Property Websites

DanSmigrod

1

9 yearsDanSmigrod (31749): Hi All, I am frequently asked about how to create Single Property Websites. Here are three great solutions that enable you to easily, quickly and affordably create Single Property Website for non-techs: ✓ WP3D Models ✓ KoaWare ✓ AgentImpress.Me For a detailed description of each, please click on the links above. With these three Single Property Website solutions, you can create branded and non-branded Single Property...

embedding Matterports into e mails?

GeorgeK

10

9 yearsfranmts (181): 1-2Mb quite a bit of research on GIF optimization. Try downloading this one and sending on a test email

Does Matterport Read the MUG Forum?

DanSmigrod

12

9 yearsDanSmigrod (31749): Matterport Founder Matt Bell emailed me this kind note Wednesday (12 August 2015) about Matterport User Group Forum Members "Wish Lists" --> Matterport ... "Your forum members' feedback was very helpful in helping us choose and prioritize features for Showcase 2.0. It's great to have a passionate group of users who are eager to help shape the product." Dan

HELP!!!!! Which Blog do you follow?

ron0987

7

9 yearsMetroplex360 (9436): If you want an answer from Matterport, post in the Matterport forums. If you want speculation, post here. Or make theories on who is beta testing and measure the silence. [shrugs] Ron: Have faith and be patient -- and sign up on the Matterport Forum and post exactly what you've posted here. You have a client and the business hinges on links in Matterport. Ask that if there's any opportunity to beta test upcoming features that you be...

I can't get back in the house!!

jntooker

13

9 yearsMarcel (387): Solution that worked for me. (credit to Matterport support team). - Make a duplicate of the model in your iPad’s Matterport Capture App. - Using the Trim Marking tool, create two trim markings the width of the doorframe- one on either side of the doorway threshhold, facing one another (set to remove with the arrow in one another’s direction ><. - Upload. - Once processed, investigate thoroughly and check your dollhouse to see if it...

guided tour continuous loop

kaybaum

7

9 yearsalx3D (719): I probably sound like a broken record but We do the ipad videos for forum users like the one Dan displayed above: Here is a link with order info and pricing. http://real3destates.com/videos/

Saving showcase/model to an external drive

skye_ress4u

4

9 yearsjntooker (109): Another option might be to create a video from the tour that you can then download and keep anywhere you like. Of course, you lose the interactive nature of the tour but you it's something tangible that you can hold onto long-term if that is your goal.

Advice Requested for My Unique Situation

BayAreaAdam

11

9 yearsDanSmigrod (31749): @BayAreaAdam WP3D Models is a powerful content management system and single property website generator. In this 20 Questions Live with WP3D Models Developer Ross Peterson ( @rpetersn ), we discuss three reason that this WordPress Plugin is an essential marketing tool. If you use the MUG Forum search box - powered by Google - you will find a ton more examples. Here's a Single Property Website powered by WP3D Models for one of...

Zillow and other major Listing sights?

cire385

8

9 yearsalsangio (46): @rpetersn thank you! Will read and get back to you!

Matterport Scanning Tips: Mirrors

BayAreaAdam

6

9 yearsfrstbubble (639): Wonder if you had some scenic pictures on a thumb drive and put the still picture on the screen if that would keep it from acting like a mirror.

Matterport account for clients

cswartz

7

9 yearscswartz (98): Thanks to all! Very helpful input!

Business Plan Help

alsangio

5

9 yearsDanSmigrod (31749): @alsangio In this Matterport User Group Forum post ... Three Ways to Get Started With Matterport ... I discuss getting clients first (before you buy). You might see if you can line-up clients BEFORE you buy a Matterport Camera and related gear and accessories. Matterport Essential Shopping List: 20-Items For potential camera buyers - where there are other Matterport Pros - I recommend engaging a Pro and shadow while they scan, plus post...

Hosting/placement of 3D tours for clients

Chadcloses

8

9 yearsrpetersn (2013): Hi all...thought I'd chime in here. Using WP3D Models you can easily embed your tours into your own pages (using WordPress) and then add a free Google Analytics (GA) plugin to get very granular in how you track traffic & usage of each Model you enter. In version 2.1 of WP3D, we added a number of behind-the-scenes event tracking codes to help differentiate between which of your "views" are getting the most traffic. These...

Composing Presentation Video

NKH_Controls

9

9 yearslisahinson (785): @DustinRobinson ditto

Should I Buy a Matterport Pro 3D Camera?

DanSmigrod

18

9 yearsDanSmigrod (31749): 14 July 2016 – Market Wired – Matterport Acquires UK-based Virtual Walkthrough Please see this Matterport User Group Forum thread for discussion on this topic. Dan

The mothership has landed!

leeverdon

14

9 yearsfranmts (181): @leeverdon This model has 443 scans in workshop. The new iPad should save you some time, 10-20%. But the main problem is the distance between walls.. it was huge 35-40 meters with no obstacles in the way.. so it was very difficult to find a good configuration for the boxes and had to go up and down with the camera uncountable times. Happened many misaligned points as well that if I didn't pay attention would create several errors in the model....

Need tips and advice on shoot

ben629

3

9 yearsron0987 (3559): @Ben629, I think it looks good, I think the time of scan was good, obviously its a business where the time you can scan is limited, but with the windows up front you were not dealing with sunlight on top of everything else.

Difference between Impressions and Visits?

Wonderdawg

7

9 yearslisahinson (785): I have analytics on my website and use that rather than the MP site stats and they are quite different; plus I see the referral sources, etc.. On many sites you have to spend quite a bit of time LOOKING for where the VT link is hidden.

All Encompassing Photography Business Examp

Cabrahams

5

9 yearsjntooker (109): My new site just went live today. It is custom by CJ Designs. She is amazing. She also did my real estate website. Www.sneakpreviewphotography.com

WP3D Advise needed on Themes and Maps

aerialpixels

9

9 yearsrpetersn (2013): Good deal! You're very welcome. :)

Screenshot vs. Snapshot

Queen_City_3D

3

9 yearsProperty3dNZ (617): Thats really interesting because my workshop is cutting off a third of the image... I have complained to MP about this

Building a Social Media presence

GLARI_International

1

9 yearsGLARI_International (45): What are your thoughts on Social Media sites to build up awareness of your company? Has anyone "boosted" a Facebook post? What kind of results did you get? Finally, if you are starting out like me, I'd appreciate if you would find us on FB @3modtech and like our page. Glad to return the favor.

MP Support Slower Than.....

BrianM

7

9 yearsDanSmigrod (31749): Why Tech Support Is (Purposely) Unbearable http://www.nytimes.com/2016/07/04/technology/why-tech-support-is-purposely-unbearable.html

Hosting options

3Dwalkmethru

5

9 yearsCarlosFHdz (605): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/588ae4eca74057e8682d93be988d3c83.png

Newbie issue with stained glass windows

glennstockton

3

9 yearsglennstockton (4): Thanks Dan. As doing the scanning required about 3 hours (though I may get faster!) it may be challenging to find a time that both, the Church can be empty and has such stable and better lighting conditions. I noted in doing this that walking around the camera works for most spots, but found that, in such an open space, some scans required long walks to get out of view. Note that the door closing was intentional, and followed the instructions...

Building Value

Nfinitevr

16

9 yearsDanSmigrod (31749): What else about building value? Dan

Recovering a shoot

3Dwalkmethru

6

9 yearsaerialpixels (457): Is it even possible to 'backup' the shoot files that are on the Matterport Capture app into external storage?

Tripod, Leveler and Bubble Level Solution

DanSmigrod

24

9 yearsDanSmigrod (31749): If you are buying a Matterport Camera ... There are two Desmond DLEV-1 Leveler Level versions. Either one will work and both are on the We Get Around Matterport Gear and Accessories Shopping List. I prefer the quick release version ... On the We Get Around Matterport Gear and Accessories Shopping List, it is called ... Desmond DLEV-1 Leveler Level Plus Discal Clamp for Tripod 3/8 Precision Leveling Base ($59.95) ...

Facebook Posts

BayAreaAdam

14

9 yearsDanSmigrod (31749): BTW, I :love: that We Get Around gets the SEO benefit of using @rpetersn WP3D Models WordPress Plug-in ... More about the SEO in this MUG Forum Thread ... 20 Questions: WP3D Models WordPress Plugin Dan

Dealing with Skylights

BayAreaAdam

9

9 yearsBayAreaAdam (70): @VTLV It is tough. I try to look online for prior photos if possible but sometimes you just got to play the hand that your dealt...

If you didn't use matterport?

MadHusband

27

9 yearsdavidpylyp (178): My job is not to convince you to buy one or not I bought one I bought one as a realtor to use for myself. I get it You wanna be save Life Happens

Offline Model

BabluN

10

9 yearsfranmts (181): You don't need to sign in to download models.. On the logging screen, on the very top right there's a search icon.. Clicking on it shows up a line for input Matterport model code. Click search, wait a little, will show up, download. Boom! On a desktop computer the best you can do is open browser tabs with models, navigate a lot through them and leave it there.. And no restarting, powering off, just hibernate or sleep computer. This has saved...

3D space blotchy and messed up

BabluN

12

9 yearsJonJ (1760): Here is something i wrote in a previous thread about windows. There are a number of reasons to mark windows that are apparent in the final product. 1) If you mark the window, in the dollhouse view, the image on the window will be fixed. It will not change as though you are able to look through the window into the yard or patio space. This would be the desired effect if there are no scans on the opposite side of the window. If the window was...

Viewing models in the Citrix Environment

Charles

4

9 yearsRobinLycka (727): @Charles most agents on a Citrix solution usually know that Youtube doesn´t work that well either. I usually tell them to check it on their mobile device. BTW: we should connect, I haven´t seen you around until now?

Floorplan missing floor

Jake

5

9 yearsron0987 (3559): Jake, I have had this same issue before and the problem I had was my trim lines were not applied correctly and the software merged part of one floor into another. You might check and make sure they are all in place and as tight to the wall as possible so the software is not trying to merge the floors. Ron

Manipulate 3D on website

Sergey

7

9 years3Dwalkmethru (289): Thanks 3DscanUK

Ipad for 3D showcase app

RobinLycka

2

9 yearsJonJ (1760): I have an ipad mini 3 and I think the display is too small for an office demo. If you are looking for a cheap option, I have had no problems running it on a 16Gb ipad 4.

Obj file need some help

Wyzlo

12

9 yearsWyzlo (100): @danSmigrod I'm a Real Estate Agent since 2006 my focus is in trying to offer what we can do You know the time in this industry gives you a lot of contact with all related profesional in the Industry. All the possibilities are just by extending my hand the best arquitecs the best Interior designers the best developers. So if we have nothing to offer them (just the tour) I will forget this matter. and offer just what you see is what you...

Autoplay Walkthrough

Lowell

10

9 yearsLowell (25): Here's the adjustable parameters if anyone from the future needs it.

Response when-whats the name of that camera?

EricThomas

10

9 yearsLowell (25): A company could also buy their own dslr for photographs instead of hiring a photographer. When they want quality they'll hire a professional.

Craigslist-embedding Showcase

Cindiewozniak

3

9 yearsdanmorell (74): Hi @Cindiewozniak, I've done a bunch of listings in Craigslist and they keep you from putting in any HTML in any format. You used to be able to do this years ago, they've since discontinued that function.

OBJ file - lack of understanding

lisahinson

4

9 yearslisahinson (785): @jscottsmith and @GarySnyder thank you. It made more sense viewing the 2 YouTube links.

Camera Connection Drops Trade show Wifi prob

VTLV

9

9 yearsVTLV (2925): Matterport is on shirt staff so I don't expect to hear back from them anytime soon. But I just saw Facebook allows 360 Ricoh shots today. Something else to get excited about ;)

More than 200 scans

walk360

14

9 yearsBarrieFisherPhoto (34): Thank you 3DscannUK, I know that's a real stretch (1500), and alot of work. I will approach my client with the per floor concept. The only thing is, the builder would like to have the whole building. Maybe I'll have to let him know it's not feasible. I just completed a 250 scan - 15,000 sq ft and all went well. I'm glad to know I can get up to 450 scans (@Jamie, did it try to crash at all, while working?) Has anyone done over 450 scans?

Drone + Matterport

BabluN

18

9 yearsDanSmigrod (31749): Photography For Real Estate (PFRE) (6 June 2016) Are You Confused About US Drone Regulations?

Foreign languages/characters in SC/Mattertag

CKC

3

9 yearsAndrew (224): Russian - title name & info - ok, Mattertags - no

Start Point to Minimize Stitching Errors

Queen_City_3D

4

9 yearscraigsauer (1078): FWIW: I've been seeing errors like this a lot recently, and I don't think they are the result of stitching errors. Matterport appears to be doing something that involves combinging or filtering the panos together with the model somehow, and it is causing errors like this. I see this error a lot around toilets and countertops. I think the model of the counter/vanity edge is interfering with the image of the toilet behind it. I see similar...

Sunlight Issues Inside Homes

BayAreaAdam

9

9 yearsJonJ (1760): @steve3d your comment is true. However, if you strategically position the scan away from the window, but still encompassing the "black hole" this should not pose a problem in the dollhouse view.

Showcase + App

CKC

4

9 yearsRobinLycka (727): Maybe that was a bit unclear - I don´t know if this is possible, it´s just a guess.

Technically speaking. . .

APN

6

9 yearsDanSmigrod (31749): @APN MUG Forum Thread about how the camera works. Watch the video... https://www.wegetaroundnetwork.com/thread/10 Good luck with your meeting.. Dan

Zillow no longer supporting Matterport?

RenderingSpace

11

9 years3Dwalkmethru (289): Home is very beautiful

Purpose of Thumbnail Image link?

Queen_City_3D

5

9 yearsrpetersn (2013): Hey guys....chiming in here to note that at WP3D Models we lean on this image to display the link to a model/tour from our shortcode-generated (gallery) pages. Here's an example from the We Get Around installation of WP3D Models: https://gallery.we-get-around.com/ Unless this image has been overridden (a feature of WP3D) then what you see for the thumbnail is pulled from Matterport and references this image. Just a little FYI more than...

Tunnel project alignment problems

karlpallas

5

9 yearsJamie (2037): Like Carlos said the problem is with the similarities between the scans. The software is confused with where to stitch it. It may help if you have a decent sized item to place in the scan so it can have something to differentiate between. Then go into workshop and disable it. It's a bit of messing around but it may be an option. We had the same issue today while Scanning a horse training arena.

Tours on VRBO, VHR, and AirBnB

BrianM

25

9 yearsKen100 (22): Two questions. 1. Why does not Matterport host a platform for real estate listing? 2. Can we crowdfunding a new platform XXX by Kickstarter or Indiegogo? If it works, all matterport 3D users all over the world can list their works easily. What's your thoughts?

Full Screen in showcase

FuturePhotography

4

9 yearsRobinLycka (727): Hm, not sure why it´s not showing. My best bet would be that it´s something about your current CSS on the page. I´d recommend using this: http://embedresponsively.com place the suggested iframe inside a div with the CSS provided from embedresponsively. Embedresonsively has a slightly different iframe structure than matterports.

Screen Capture Recommendations

pixelray

6

9 yearsDanSmigrod (31749): @pixelray Related MUG Forum threads ... Screen Capturing Showcase Video Best Screen Capture Software Create Video From the Showcase We use @alx3D ( Real 3D Estates) to create "iPad Videos" for us. @pixelray Since you are a Member of the We Get Around Referral Network, your first Basic video with @alx3D is free (via rebate form). Best, Dan P.S. QuickCast App for Mac

Square Footage Off On Floor Plans, MP Issue?

tydowning

7

9 yearsccctucker (160): This was talked about in a thread a long time ago. The scanner isn't designed for fine measurement in inches, but in feet. Most of the things that can alter the number is based on the infrared. If the light is bright, the points are collected at different distances, causing the mesh to take an average of distance over several points. If they are off on both opposite edges, that could double the error rate. I tell people you can measure for...

5 floors on capture app - 4 floors in Space!

ArchimedStudio

7

9 yearspixelray (1074): So, mine turned out ok. BUT, it did take 6 levels and turn it into 4 on its own. Weird, but it works.

Short URL's and QR codes

pheller

3

9 yearsDaveFahrny (365): I agree. When I send the links to my clients I send the regular link and a shortened link. I use WP3D also. I have been using Bitly for my shortened links. Thank You for the tip. I will start using the Google URL shortener.

Need help getting started!

3SixtyNow

11

9 yearsDanSmigrod (31749): @DustinRobinson like @3DscannUK says ... Seek business first. Outsource any business you do get until you know you can be successful developing business. Related MUG Forum Thread Three Ways To get Started With Matterport Dan

Narrow Spread Tri-pod?

LewisBishop

6

9 yearsLewisBishop (217): @DanSmigrod Are you referring to not extended the bottom legs and raising the center so that the camera is at 60 inches?

Just in case you need stats

CathieRasch

5

9 years3Dwalkmethru (289): Thank you!

How to present Matterport to large groups?

DanSmigrod

11

9 yearspirusan (184): I am of of those who believes that "every house will sale for the right price". Probably, spending so much time among Realtors, one develops some cynicism about almost all the reasons outside price regarding Real Estate marketing. I might be all wrong in my beliefs, however, presenting Matterport to Realtors I learned that the best Materport customers are not those Realtors who think that this technology will help them sell the house...

What are the top 3 things about MUG?

GlennTremain

4

9 yearsDanSmigrod (31749): @GlennTremain Thanks for asking. 1. A community that gives/gets help 2. Real-time response time when peeps are scanning and run into a challenge 3. Crowdsourcing answers from peers I :heart: learning new things. Just when you think every possible question has been asked - 1,400 threads so far - another new topic gets posted. What an incredible Matterport knowledge base created by the community. Dan

360 Photo stitching errors

craigsauer

12

9 yearscraigsauer (1078): It occurred to me that maybe this is just an issue of economics. I had been assuming that Matterport's dramatically improved processing time for models over the last few monhts was a result of some fancy algorithmic improvement. But now I'm guessing that they decided they were paying Amazon (or whoever is doing their cloud computing for them) too much and decided to reduce quality somewhat to save processing time and thus cost.

Measurement error

bonduell

19

9 yearsbonduell (121): Good news guys! MP has fixed my model! They reprocessed it manually. They said nothing about trouble and reasons. Thks! https://my.matterport.com/models/yxJDuUUDYEt

Add scans

Viewtech3D

5

9 yearsrpetersn (2013): Thanks a ton @3DscannUK - we SO appreciate the recommendation. As was noted, the ability to provide a permanent URL is a great feature of WP3D Models. Additionally, you and your domain will continue to get all of the SEO credit for the initial link vs. sending it away to a domain that isn't owned by you! Another tip that Dan (@DanSmigrod) has noted in the past is WP3D Models' ability to quickly provide a link to your client, as soon as...

Marketing idea that's working for me

craigsauer

10

9 yearstxgreg66 (49): One caveat to "free" (ie food you had to buy) is to say "The first house is tour is $1000 and here is a gift certificate for $1000. Now the expectation is that your time & services do cost something. Second, is can you ask for the agent to give you a bio? I would do this for somebody doing regular listings, but not for the newbie. Third, with the tour you can now reach out to buyers agents and they an impressive tool (the...

Top things about WP3DModels

GlennTremain

4

9 yearsrpetersn (2013): You guys (@DaveFahrny @lisahinson) are the best...thx a million. :)

Advice on referral (realtor)

htimsabbub23

3

9 yearsMikesobay (127): @htimsabbub23 You could probably add this as a condition to the referral agreement. I would check with legal counsel for your realtor organization to be certain it doesn't violate HUD RESPA rules, as it might be seen as a 'kick back', only because I tend to be cautious about such things.

How to Add our own Logo?

Wyzlo

14

9 yearsVTLV (2925): Stick with the promise of making the single property website pages for the agents and get more clicks to your site as they share your page or link. Keyword up your site for now as being the Only Matterport Service Provider in your country for now. Perhaps later you can get traffic from their sharing the link and make some coin when the opportunity for your logo comes around. My agent pages look like this

Split 2nd level

craigsauer

8

9 yearsjosephthomp (62): Here is the model I did recently where the first and third floor aren't actually connected. I was worried about this but scanned as normal and Matterport figured it out. I also ordered floor plans for this one and they turned out okay. There is space to scale between the different areas of the disconnected floors. https://my.matterport.com/show/?m=CcrzJotnyWK

Buying a Camera in the UK

JamieK

8

9 yearsJamieK (1): Hi all I'm now officially in the Matterport club but I'm having some trouble sorting an account out for hosting! How fast are the support people usually in setting up new accounts? Thanks in advance Jamie

Adding to existing scan

rkeefe91

8

9 yearsmichelg (49): hello May be this can help ? https://support.matterport.com/hc/en-us/articles/208369698-How-many-times-can-I-edit-and-re-upload-Does-it-cost-extra-

Apartment balcony Scans

Viewtech3D

8

9 yearsViewtech3D (16): Hi Thanks for the advice and the contact I will look into that. With regard to lower shots they were for the still internal shots however I cant delete them now as I used them in the Gallery. I should have saved the original scan as I have now deleted balcony scans in capture, but in future if I label door to balcony as window it should give a better image when looking back onto the apartment? It was the brick wall I was concerned with. Thanks

Pricing Advice: Percent of Sale, or ...?

Wyzlo

2

9 yearsjntooker (109): I am also a real estate broker and Matterport photographer. I am offering a 25% discount on my services to my agents.

What is the average price you charge?

Wyzlo

11

9 yearsDreammachine (35): Hello @danmorell,@Wyzlo and anyone else that reads this post, Courtesy of The Dreammachine.. #GAMECHANGER https://www.youtube.com/watch?v=SpMylJ3HM5k

Upload Partially Complete Before I Upload

BrianM

6

9 yearsmk4au (58): I've never had one begin uploading on its own. However, all scans this week have taken over three hours to upload - over full signal wi-fi, not LTE. Yesterday a scan took FIVE AND A HALF HOURS to upload! Talk about frustration! Now the question: From that scan yesterday I moved a couple of incorrectly placed windows and uploaded it again today - over three hours. But it is now a different model and I have already adjusted the first one...

Walk through now no different from slide sho

kenman

5

9 yearsgofastpro (49): Not sure what you are talking about here. The walkthrough is working fine on my models (blue line and all) and I don't know of any other "slideshow" where one can start walking around to different areas like on the Matterport shows and then continue through on your own or hit play to continue on the walkthrough.

1 Townhouse/3 Models: Can they be combined?

cullycraft

4

9 yearscullycraft (4): I got an error message but ran out of time at the location while trying to align

schematics not appearing on link sent to us

Dalivingston

4

9 yearsDalivingston (4): have to remember not to look for things on the ipad ...duh

highlight reel isn't moving

Dalivingston

2

9 yearsDalivingston (4): got it...just additional web coding

too expensive!

ArchimedStudio

9

9 yearshtimsabbub23 (910): Along those same lines I worked many years in retail cellular (the startac was our number 1 selling phone in 1997). Fast forward to the blackberry and you were so dumbfounded business people would spend $45 a month on Internet for their phones. A few years later everyone and their 5 year old kids have smart phones...... OK ok maybe 10 Yea old kids. When I left Verizon last year our quota was 93% smartphones to 7% basic phones. We're at the...

2 scanners, same account, large home...

pixelray

8

9 yearspixelray (1074): This was brought up to MP a few years ago??? Seriously?? Oh man, this should happen. I recently did a 10,000 sq ft home - was dying for some help.

Parts of rooms disappearing / cut off

pixelray

21

9 yearspixelray (1074): @Pirusan - avoid using trim lines all together?? @Steven - you are a day late my friend!! I could have used some relaxing last night!

18,ooo sq ft retail space

kaybaum

8

9 yearsny360east (22): @lookingglass, awesome. would love to see the restoration! keep us posted.

Tutorial instructions

BabluN

7

9 yearsAPN (57): thanks!!

Purchase additional collaborator accounts

GertJan

2

9 yearsLookingGlass (133): It is $5 a month per extra collaborator once you reach your limit.

MP4 video

kaybaum

5

9 yearskaybaum (88): Thank you so much for the info. Very helpful! I'll be making a decision soon.

Not able to copy the iframe code in the port

BabluN

1

9 yearsBabluN (49): Hi All, I've set the model to "Public" in the my.matterport.com portal, but I am not able to copy the embed code from there.....any idea as to why?

Wordpress ecommerce

htimsabbub23

7

9 yearshtimsabbub23 (910): Thanks, Sorry didn't see the bottom paragraph. I was hoping you had a magic software that offered all of these options. I am pretty happy with checkfront but it doesn't have a good option with add-ons. if you want to check it out and see what I am talking about go to http://v360u.com/book-appt/ and click all the way through (of course no credit card) I feel the add-ons are very hidden per-say.

iPad Screen Capture Feedback

IPM

8

9 yearsIPM (34): http://www.youtube.com/watch?v=Yzmz4aKz4b4 updated

Next 3D matterport camera will come out?

Cgranston

8

9 yearsron0987 (3559): Well, it is nice to know that Matterport is looking ahead, but I have to disagree with the "Pro" version of the camera because we were sold this camera as a Pro version two years ago with the plan to upgrade it with more features. I also would love to see a little more interaction from Matterport, I do not expect them to spill the beans on what they are doing but would love a little better interaction on where we are on the list of...

How much is a happy client referral worth?

DanSmigrod

3

9 yearsShane (91): I'm with you @GarySnyder Australia is just the same. I've done more freebies than being paid and still they don't see the worth. Wish there was a direct way of measuring views within my matterport account. Something to show that they go something back from their scan. Anyway, glad it's going well in the States.

Calling potential clients

suncoastskyview

4

9 yearssuncoastskyview (178): Thank you for your wise advice. I'll be on the phone if you need me!

Scanning bathrooms & Walk in closets

lisahinson

6

9 yearslisahinson (785): Thanks @petrasoderling & @Maria

Huge Thank You to Ross- WP3D & Gus Fly-Ins

lisahinson

9

9 yearslisahinson (785): Here is the link to how Ross solved the problem for me: http://mymatterportspace.com/3d-model/12-la-vega-galisteo-nm-87540/skinned/

WP3D and Facebook

pixelray

7

9 yearsrpetersn (2013): Sweet...glad to hear it. :)

Showing tour on a smart TV

Conor

10

9 yearsConor (13): Thanks!

Hosting Fees passed to Customer?

lisahinson

11

9 yearssrennick (373): COSTS are about .60 per month after the max. I asked.

Marking windows

DaK

4

9 yearsfburch (28): You may find this post from Matterport helpful.

TourBuzz versus ...

DanSmigrod

4

9 yearsDanSmigrod (31749): Any

Matterport Competitor? SmartPhone Capture

Shrkfin

2

9 yearsJonJ (1760): Insidemaps

Sports Applications

Jmoore

2

9 years360Verbeelding (352): Hi yes we do. Its done with 360 video rigs like 360hero from gopro. We use this rigs with 6, 12, and 18 Gopro hero4's If you want static 360 video thats simple. just place 4 180 degree cameras on a tripot facing, north,east, south and west. Turn on your cameras, clap for sinc and their you have it. Afther recording put your files in Kolor or other software to stitch and you have done your first 360 video. Shooting 3D or 360 dynamic, moving...

First model shot & could use a few tips

Bellingham360

23

9 years360Verbeelding (352): hi, just my opinion. I had the same issue shooting inside a big supermarket. Ik think this can be solved bij placing the camera just a little bit higher. To me it looks like there is not enough visible information for the camera to fill in the openspaces of the handrail. Try to make a new scan at the center of the stairs at a higher level so the cameras that look down can see the edge of the handrail. Its sometimes trail and error. Grtz Rene.

Trimming

BabluN

5

9 yearsdanmorell (74): Hi - How tight do you trim? I've seen it noted not to trim to close as it will effect or cut up the walls of the tour. In turn, I've been hesitant to trim too tight and effect the walls. Thank you for your feedback!

Scanning a Cave

360Verbeelding

7

9 yearsBrianM (148): Send that out for the new schematic floor plan and see what comes back. That wound be interesting.

Mobile charging? 9,000 SQ FT project

Jake

10

9 yearsAdamplatinumHD (31): @jake I scanned a huge mansion (5 hours) and the ipad battery lingered on 2% for a while before dying on the second to last scan. I charged and scanned the remaining scans. Like others have said the MP is great, it's the ipad that is the problem. Just don't chase the battery life like I did!

Any one use for signage?

JoeMontaleone

3

9 yearsJoeMontaleone (25): @GarySnyder Thanks, Gary! That's good to know. I'll conduct a test after sundown sometime soon, and we'll see what happens. Much appreciated!

Queues For Successful Scan Outdoors

thebiggerpicture

11

9 yearsJonJ (1760): When I say done, I mean you have captured everything in the space that you want/are able to in the first pass. There may still be areas that need to be filled in due to excessive sunlight. In this case I will move on to the next space and then circle back to the first room when light conditions are more favorable. I only do this if there are no blinds or shades that I can close. If there are shades, I just close them to capture the geometric...

Just Starting? Essential Marketing Tool Kit

DanSmigrod

4

9 yearsDanSmigrod (31749): @Wyzlo Up to eight (8) of these iPad videos may be used by Basic, Standard and Premium Members of the We Get Around Referral Network. We enable the embedding on our end for Members. Benefits | Compare Plans | Join Thank you for considering joining ... Dan

Transfer models from Ipad to Ipad?

Wyzlo

5

9 yearsDanSmigrod (31749): @Wyzlo Yes. Correct. There is no other way to transfer Matterport Spaces. (I hope it is a very, very good friend.) @CathieRasch Yes. Backup/Restore/archive/collaborate has been on the MUG Forum Wish Lists for more than a year Dan

Facebook Matterport Users Group

VTLV

7

9 yearsVTLV (2925): Thank you for sharing your experience Matt. Facebook seems to be a sensitive space for starters. This experience has shown me to focus on help in forums. Matterport help and support here first and nowhere else before contacting Matterport Tech support. Social Media sites appear to have members looking more for social interaction. When I saw our members contributions getting posted on Facebook. I couldn't help but to get sensitive and not see...

Download All Snapshots from Workshop

danmorell

4

9 yearsdanmorell (74): Thanks @htimsabbub23! & @rpetersn!

Matter port won't align any image

2bookpix

5

9 yearsDaK (181): An ipad mini first version? Will not work. I ran into the same thing. Got an ipad mini 3 and haven't had a problem since.

VR : Samsung S6 and VR

BabluN

5

9 yearsRobinLycka (727): Cost is USD 500 pr model, turn around time is at least 2-3 weeks. The converted model has to be installed as a sideloader to the Matterport app on your device.

Back-up

CKC

27

9 yearsfranmts (181): Thanks anyway Gary! I posted in hopes I did something wrong here.

Can I empty a room?

overview

3

9 yearsoverview (4): I was hoping for a solution that works within the current MP farmework. Has anyone tried trimming inwards?

Time Saver Tip!!! How to Move Many Scans

judysmithre

6

9 yearscraigsauer (1078): The Capture App and Matterport processing actually don't care if you do all the scans on one floor. But it makes a mess of the floorplan sketch view on the Capture app if you do it.

Single Property Websites

Cabrahams

9

9 yearsRenderingSpace (607): @Cabrahams That single property website is old and outdated. All of our single property websites are built completely different on their own domain: www.JacobsWilsonHouse.com www.SchaefferEstate.com www.SerenityOnWhidbey.com www.WoodinvilleLiving.com www.7318Olin.com www.2372Baldwin.com www.KestrelRidgeTownhomes.com www.ScottDrive.com www.128AlisoRidge.com www.SerenaLowerSomerset.com etc...

Firefox error

BarrieFisherPhoto

7

9 yearsBarrieFisherPhoto (34): Thank you for all of the suggestions, very helpful. I was able to fix it with a plugin. It's good to view again in Firefox.

Closets and wardrobes to fill dollhouse

RobinLycka

7

9 yearsRobinLycka (727): @Jamie I tried your method yesterday, worked like a charm. I was surprised that I could even move into the area where the door was closed in the first round. I kind of expected it to be perceived as a "wall" in the walkthrough, and that you could only move up to the scan point outside the door. Very happy that the result was otherwise, albeit not needed as it was only a utility and a small cloakroom. Thanks for the suggestions :)

Tip: eVoice Monthly PBX Service in the Cloud

DanSmigrod

1

9 yearsDanSmigrod (31749): We use eVoice – a cloud hosted PBX service. What I like: 1. professionally recorded greetings for each mail box. 2. automatic transcription of a voicemail to email 3. nearly simultaneous ringing to dozens of Matterpeeps for our live 24/7 Matterport Emergency Support Service 4. fax (in/out) - surprisingly, we still have a need to send a fax occasionally While we pay a fixed $38.89 monthly for 7 mailboxes, plus our variable...

Is MP better than Google's "See Inside"

BrianM

11

9 yearsron0987 (3559): @Metroplex360, I think this would be great and just an additional tool for us to use. We can only hope they are trying to work with Google.

Help Please, got a 360youtube video job

Conor

11

9 yearsmori (819): Theta has really bad quality. Check out this special: www.orah.co Unfortunately delivery is in july 2016 and maybe expect delays.

Hosting fees strategy

CKC

13

9 yearsMetroplex360 (9436): Hosting fees for Matterport is silly IMHO. Out of curiosity, if you guys were able to setup sub-accounts under my.matterport.com wherein your clients were billed by Matterport and you didn't have to worry about it, would you opt for that instead? As it stands, if they get a collaborator account and are (now) able to view stats and all that, it kind of makes sense. If there was a billing system in place in the same screen it would be...

Workshop Failed to Load (for specific model)

Queen_City_3D

8

9 yearsPetraSoderling (752): Hmm.. weird. The Workshop icon has changed for me and instead of the green/blue color box that says 'Workshop' it is now showing one or more screenshots from a room. This happens with all of my customer accounts right now. I've emailed MP, hope to hear from them soon.

Tip for MLS's that use "MATRIX"

Queen_City_3D

4

9 yearsSourxstar (31): as a realtor this happens with most links posted in the virtual tour spot....you need to chop off the entire https:// for it to always work.

When to LINK and when to EMBED

GoneCoastalSC

5

9 yearsCVFD_Madman (1): Good question, thanks smcclell & GarySnyder for answering.

Video hosting/presentation ideas

VideosByAnimamos

1

9 yearsVideosByAnimamos (13): Hi hope you're all having success with the videos we made for the WGA premium service members. Just wanted to share with everyone a website that I came across in seeking alternatives to youtube and vimeo (we're launching our video services into China - both sites are blocked there) - came across great site called wistia.com. They sell themselves as "video hosting for business". It's great branded presentation option for...

How much Black is acceptable?

Cabrahams

7

9 yearspixelray (1074): I have learned to try and avoid it at all costs - but it's just unavoidable sometimes. When you trim around your windows, do you have the red line cutting into what actually looks like the last part of the wall where it begins to get fuzzy or do you just trim the spray only and leave the fuzzy areas? Hope that makes sense

Matterport Camera Falls->Bad Sound/Now What?

DanSmigrod

8

9 yearsGarySnyder (2143): Natalia If you do open the camera can you please take some pictures of the inside and post them here so we can all see what makes up the camera components inside the case. Although I’d first shoot some test shots with the camera and watch it rotate to see if it is indeed struggling in its 360 rotation. Best of luck Gary

Use of Matterport Tours Without Permission

DanSmigrod

17

9 yearsmori (819): That´s also a reason why I´m working on a own hosting solution with restriced access.

Large realtors

htimsabbub23

3

9 yearstxgreg66 (49): All sales agents (Realtor® if a member of NAR) are independent contractors in the USA. You have to sell to each one. Offices are just money making machines for the brokers. Most good agents will not be found in an office anymore. There have been several posts, summarized as "realtors are stupid they don't get it" but most people on here don't understand who you are talking to and haven't adjusted the value proposition. Greg...

security issue

ArchimedStudio

14

9 yearsArchimedStudio (714): @smcclell Good find? Do you mean in a good or bad way?

Workshop Edits on IPad Pro?

GoneCoastalSC

4

9 yearsron0987 (3559): This is another fascinating point, I would also like to see the ablity to work thru beginning to end on one device if needed. So if your in the field and do one job, if your waiting you can process one on the ipad.

Updating a Tour

BestViewImaging

4

9 yearsron0987 (3559): Like both Jamie and Dan have pointed out it may take some time, I have gone in an added a few scans and they have immediately taken, I have had a few where I had to scan several times from different Heights or positions to get it to take. Good luck Ron

Documentation, Business Forms and Checklists

htimsabbub23

1

9 yearshtimsabbub23 (910): Hi everyone. Thanks for the great forum. It has been amazingly helpful getting started. I am interested to know what forms of documents everyone uses for a checklist, waiver, and any other documents that are helpful for day to day business.

Client needs two models

pixelray

9

9 yearsrpetersn (2013): Thanks all! (@pixelray, @Showcas3D)

How to Shootout Outside Your Coverage Area

DanSmigrod

1

9 yearsDanSmigrod (31749): Promoted Post --- Think Big: How to Shootout Outside Your Coverage Area Imagine that you have (a very happy) client that owns or manages communities (apartments, single family homes, town homes) in multiple cities (outside driving distance). What do you do? Just focus on your market? If asked, refer the business to another Pro? It's time to think big. You have a trusted relationship with the client. Why not offer one-stop...

My order for Matterport 3D camera

RossCo

10

9 yearsdanmorell (74): Hi Candy4Me, 3 days is great. About a month ago it was 7 - 10 days.

Could it have been better?

GertJan

7

9 yearsGertJan (28): Thanks for your feedback guys! I've made a copy of the model and removed the scans that were outside the trim before uploading. That seems to do the trick to get a better and cleaner dollhouse. Now if I could only trim the ceiling to trim the assets like lighting spots hanging there + the ceiling itself. The customer already liked the previous scan but this one is better, imo. https://my.matterport.com/models/AfUtsSyKrdk

Email App Must Have

RenderingSpace

6

9 yearsmanolohk (49): Checkout MixMax.com , It also notifies when someone opens an email, clicks on a link and many other features.

Questions for Vendors, from a newbie

candy4me

1

9 yearscandy4me (19): Hello All I plan on purchasing a MP camera within the next few weeks to vendor in NYC after some research. I stumbled across this forum after attempts to gain a variety of service providers through matterport (slow, unresponsive!) To help me along, if some of you members could answer some of these questions, it would help me out tons! *How long have you been providing 3D services? *Issues with Camera? Software? (Does it REALLY last 10...

Convert Matterport to clean sketchup file

Neelupeelu

9

9 yearsDanSmigrod (31749): https://youtu.be/_WkwVTENLdQ @Neelupeelu Welcome to the Matterport User Group Forum. Thank you for the great question ... We Get Around converts the Matterport Object File (.obj) to a SketchUp File (.skp. Please see ... We Get Around FloorMe Extreme: Matterport Meets SketchUp File for Easy, Fast and Affordable 3D Modeling We also create .dwf, .dwg and .rvt files from the .obj. Please see ... FloorMe: Create Floor plans from the...

First Scan Critique

thebiggerpicture

5

9 yearspirusan (184): Deleted the post. My bad!

Customer wants tour file for forever use?

EricThomas

5

9 yearsdavidpylyp (178): The model is not a model unless they keep paying a hosting fee. I tell customers that the model pricing works out to near $15.00 per month and is billed every 6 months for $90. There is an option the FLATTEN the model into a screen capture [but then it no longer functions] They can BUY that version for an EXTRA $[How Big was it / Time]

Client Want To Add Garage to Tours

BrianM

6

9 yearsdanmorell (74): I've gone back and completed a walk up and through a front door with what @ron0987 is recommending and it worked out fine. The initial time of day for the original scan had way too much sunlight in it, hence revisiting once the sun moved.

Labeling and Mattertags

JCHAFE

8

9 yearsJCHAFE (84): Few Notes ! @ BabluN, I played with the labeling, but never tried to publish it so I'm not sure about any other challenges it offers. I offered a ken burns style VT a few years back with a custom overlay and I was getting dozens of requests to change things every night. It was a nightmare. @ Jamie Myself and my wife run the business and we are both non stop from morning until night. Charging the client doesn't solve the issues offering...

Delete A Snapshot

BrianM

8

9 yearssuncoastskyview (178): We usually take a lot of snapshots then dump them into Dropbox. The customer can select their favorites and download them as required.

Unstable - Older ipad 3

marswalker

8

9 yearsMetroplex360 (9436): @marswalker I bought a MT055XPRO3 and I attach my Matterport directly to it without a quick release or anything (I bought the suggested attachment, but it owuldn't fit). I have never felt such an attachment to a Tripod. I use an iPad 4 w/32GB RAM and it works fine. I do tours up to 200 Scans regularly. If you are looking to save money, you would be fine with an iPad4. This being said, there is absolutely no doubt in my mind that an iPad Air...

Scanning only part of a property

ArchimedStudio

11

9 yearsArchimedStudio (714): So, the co-listing realtor was there along with the seller. I subtly explained again to both of them why it is important to show the whole property. They both agreed it was better to show it. I had the co-listing realtor call his fellow realtor to tell him we were doing the basement, and the seller was in favor of that... I think it's a good ending. thanks everyone for the great advice/options!

Scanning 7000 sq foot home advice

Wonderdawg

5

9 yearsron0987 (3559): Dan, is right on the money again UGH, it sound like he knows what he is doing, :D:D:D:D:D just kidding. We always asses what we got, what we are trying to accomplish. We are just like Dan we asses the sun, exterior scans, is the home occupied, overall size and work flow not worrying about the floors. Ron

Updating a Showcase

pixelray

8

9 yearspixelray (1074): You bet. I drive myself crazy one day with this trying to figure out. Glad I could help

Edit the model

chdsi80

15

9 yearsfranmts (181): Absolutely nothing wrong with it. Great work!

The necessary equipment to make it happen

Wyzlo

11

9 yearsWyzlo (100): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/156962ceb88db1b15f5728f8a7c3dad2.png

One Model - Multiple People Want It

pixelray

17

9 yearspixelray (1074): I am following the advice of a long time real estate photographer. He DOES NOT use agreements/contracts. He said in over 25 years of service, he has only had 3 issues and those issues were easily handled. I have researched this subject too - it seems it's about half and half. A lot do contracts and a lot don't. I see both sides and decided for myself to keep it simple. The only thing I use is a simple email informing clients that they are...

Tip of the Day: Custom URL for Matterport 3D

DanSmigrod

3

9 yearsDanSmigrod (31749): @lisahinson 1. About the logo you see in the bottom left (when you play the Matterport 3D tour), we use WP3D Models WordPress Plugin. (The use of WP3D Models is free for Standard and Premium Members of the We Get Around Referral Network.) [Please email me if you would like us to upgrade you to Standard from Basic Membership.] 2. Yes. We created a sub-domain in GoDaddy. Easy, fast and affordable. (Bundle or offer as an Optional Extra)...

Can I download the Matterport Tour to a CD?

marswalker

12

9 yearsPeterMatterport (58): "M" key has moved to "P" - release notes just posted. This happened yesterday with a new release due to some user complaints with using "M". Also check out "U" for deep linking within a model. You should find that one very useful for sharing particular views within a Space. Changes outlined here: https://support.matterport.com/hc/en-us/articles/218071127-Showcase-17-Mar-2016 with associated links

Scanning larger Exhibition Hall

naga

1

9 yearsnaga (10): Hi Guys G'day this is my 1st thread. Have anyone have experience in scanning large exhibition halls. I would appreciate you can share the do's and dont's. Thank you.

Crazy LED lights

CKC

8

9 yearslisahinson (785): I didn't go back and reshoot the areas since the Realtor didn't mind it .. but I certainly will let you know for future projects. @vincent

Tip of the Day: Two scans of the Garage

RenderingSpace

10

9 yearskreativelement (4): hasn't Matterport stated they will be rolling this part out soon ?

Saving data - Retrieving data?

ScanMan

8

9 yearsRobinLycka (727): ok, makes sense now, thanks @DanSmigrod!

Questions about Dollhouse and Trimming

lisahinson

5

9 yearslisahinson (785): but that HERO VIEW is so much better :(

Problem, Next floor Would not Align

judysmithre

5

9 yearsHarlanHambright (2145): Are you SURE you had moved the capture app back to the first floor? I had that issue once. And sometimes I scan, create a new level and scan again w/o moving the camera.

Software Upgrade?

GeorgeK

2

9 yearsCarlosFHdz (605): @marcel can probably help you with this. That's not a matterport editing. There's only one workshop, no upgrades. These are as you called them after effects and video editing.

Matterport Cloud and File Downloads

BDPelton

3

9 yearsron0987 (3559): Hi @BDPelton, the actual models are all hosted in the cloud/Matterport server and accessed thru their access portal and there is no way to download a finished model. You can download an OBJ file which can be used with other software programs but in that format are useless to show as a model. An OBJ is more of a 3D modeling format that can be converted to be used for again other programs. I hope that helps. Ron

Tip:How to Get an Upgrade on Your Hotel Room

DanSmigrod

28

9 yearsDanSmigrod (31749): Anyone do an interesting barter deal? 3D tour for a hotel stay? Other?

Full Camera or wait for Project Tango

BDPelton

7

9 yearsron0987 (3559): I agree with Gary and bamir, I have been following Project Tango for a couple of years. When I first bought my Matterport camera, I spoke with their sales team and the thought process at that time was to develop something that could be made and used on a phone, but still produce a end product similar to what they have now. I foresee that coming but even as fast as technology is developing I don't see anything in the near future similar to or...

Can a vacant house be staged with furniture

Neil0736

17

9 yearsPieterAarts (7): hi I'm Pieter, CEO at roOomy.com . roOomy® is the world’s leading 3D technology company and first-of-its-kind iPad/iPhone app that instantly converts any room image into an interactive, photorealistic 3D space. roOomy's technology generates ‘virtual rooms’ allowing users to experience fully staged interiors and virtual products. https://www.youtube.com/watch?v=lojgSKJ4Bec

Inputting a tour into Google street view

Dolloff

4

9 yearsWashingtonState360 (40): By the way, to become a GTP (Google Trusted Photographer), doing standard "photo-spheres", you'll need to attend a training and sign an agreement, which binds you NOT to do those at, i.e. museums and some other locations (which is why I didn't become one yet). Yes. They have a special group doing those. Maybe eventually using a Matterport process would void that portion of the terms, but in the interim, traditional pano-spheres are...

Problem uploading scan with iPad app

LuisBrilanti

1

9 yearsLuisBrilanti (31): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/6e65f74613cfebde33f4247207de32ec.png

Current Scan Limit

AdamplatinumHD

9

9 yearsMikeFrey (19): This is my first attempt at sharing one of these on this forum. Please bear with me if I get it wrong... https://my.matterport.com/models/eFSuqeTV9Q6

Hiding the camera in the Bathroom Mirror

lisahinson

16

9 yearslisahinson (785): Thanks again, everyone!

List of 360º Spherical Image & Video Cameras

DanSmigrod

7

9 yearsDanSmigrod (31749): Samsung Could Have A Winner With The Gear 360 VR Camera, Based On Hands-On Experiences At #MWC16 http://flip.it/lYlvr

Blacked out Area / Upload hung up processing

stevenp92

6

9 yearsstevenp92 (1): We were able to reach tech support so with sand blasted windows I guess the glass shoots light everywhere and confuses the camera which is why those areas were black as for the hang time they are having a technical glitch on their end thank you for all your help anyway Maria really appreciate the support.

Has anyone ever shot this?...

Cabrahams

6

9 yearsJamie (2037): Well done. Looks great

Distance between scans for warehouse?

Cindiewozniak

16

9 yearsvincent (52): bring some objects to place in the wide open space the more objects the better consider sticking large squares of different colored paper to the walls every so often too zig zag as much as possible last thing pay attention to where the last scan is placed delete it if its been misplaced before you proceed

Weird alignement

IBAdvantage

11

9 yearsGarySnyder (2143): Well done for one of your first jobs. If the sun is covered by clouds that still can be a problem as the IR will pass right through the clouds in many cases. You did you best and explained to the client the limitations of the camera and delivered and outstanding Showcase which then should be very happy with. They have to understand that you did indeed encounter and issue with the sun as you had warned them.

Learning Curve

kpiper143

7

9 yearssuncoastskyview (178): Try not to be intimidated by it. Empty homes without furniture or clutter are much easier and a great place to start. My first was empty and it turned out pretty good except that my dog appeared in one of the scans and I neglected to turn off the ceiling fans (they turn into a blue blur). That's how you learn. You'll be up and running in no time. Post your questions here. This forum is very friendly and helpful. Best, Rick Odato,...

Suggestions to fix this please...

pixelray

21

9 yearspixelray (1074): FIXED!! It was a combination of what Cabrahams and Harlan suggested. Thanks guys! I moved the mirror out further on the chiffonier and I marked the fireplace as a mirror due to it's reflection and it worked! YES! Thank you guys!

How to Hide a Matterport Scan in Workshop?

DanSmigrod

5

9 yearsGarySnyder (2143): If you are having troubles with hiding the scan just duplicate the job and then delete the scan on the duplicate job and see how it works. You can duplicate a job as many times as you like to experiments how it plays out. Once your happy with the final version keep the original and delete all the others except for the one delicate that played out the way you liked it. Also delete the none keepers in your My-Matterport site.

Matterport Password protection?

Aghachi101

9

9 yearsAghachi101 (7): @rpetersn thank you for the info.. Please let me know when you have a moment to chat.

10,000 sq ft + Job

Cole

11

9 yearsStevenHattan (1513): No, I was not able to even SEE the master bedroom or 2nd bedroom.

Sunken Living Room & 2 floors

lisahinson

5

9 yearslisahinson (785): Thanks!

Published Notification Letter to Clients

Wonderdawg

7

9 yearsStevenHattan (1513): @rpetersn getting really close to buying....

Pixels skewing on walkthru video

kmjennings

16

9 yearskmjennings (1): Congratulations Alex! @alx3D

Wordpress Issue

Cabrahams

25

9 yearsrpetersn (2013): Hi @Cabrahams... Shoot, I'm afraid that I'm still a bit confused. :) Re: the code that you've posted, are you saying that you (or your client) got an <iframe> to work within a WordPress.com site? If so, can you send over the link to the working page? Otherwise, I'm afraid I didn't follow your message all that well. You describe code that works and other that doesn't related to the word "Original", but I see that word...

Too many scans?

suncoastskyview

7

9 yearsMikesobay (127): This is the summary of Matterport's recommendation, similar to what @Lbelland stated above. Source, with full explanation in the context of creating a complete mesh "As you’re creating models now, keep in mind that this data could be used for a number of applications in the future. That’s why it’s so important to scan thoroughly, and try to get behind furniture and into every nook and cranny. (Remember, if you over-scan, you can...

Advice/Feedback from a Matterport Expert

lisahinson

3

9 yearslisahinson (785): Thank you for the feedback. I did try to disable and delete some of the scans but needs more work.

NCTech iris360 Camera versus Matterport

DanSmigrod

20

9 yearsron0987 (3559): @Noel, have you looked at Gigapan which is cheaper option that would give you a great panorama, is automated and works great outside. Just a thought for another option. Ron

Matterport 3D and VR Scanning Masters Class

DanSmigrod

20

9 yearsDanSmigrod (31749): Thank you to Westcott Properties Inc. President/Principal Broker Joy E. Riley for this kind shout-out about the Workshop. Westcott Properties has officers in Providence and East Greenwich, RI, Boston and Palm Beach, FL. https://youtu.be/wQyOTpIAKn4

Is Matterport working with Google Maps?

VTLV

7

9 yearsGarySnyder (2143): @VTLV This is a repeat to what I wrote in the link which Dan has been so kind to include in this section but I'll go over a few of the points to consider as well as add some additional if you're considering shooting for Google. As a former Google Trusted Photographer that is or was the status you needed to achieve to shoot and produce Business View (BV) for Google. the process is very time consuming, that is not the actual photography but the...

Marketing or Advertising

childert

7

9 yearsDigitalImageries (43): Cathie have you posted on this site any of the ideas concerning marketing to retirement communities? I am preparing to do a presentation next June for eRetirement community folks and am looking for good marketing stratagies.

why do I want to save old scans?

BrettMtn

17

9 yearsMax_Sodomovskiy (229): Hello! Well, somebody did it? Confirm that I am right!

Insurance advice

DaveFahrny

10

9 yearsMetroplex360 (9436): Like Carlos, I also contacted thehartford.com. The process was simple and I'm happy.

Tip of the Day: Don't Ignore This Warning

RenderingSpace

9

9 yearsRenderingSpace (607): I'm 99% sure my camera was level at the time and I remember that the warning message came right at the connecting scan.

Scan Glitch

niagrealtygroup

13

9 yearsDanSmigrod (31749): @niagrealtygroup That's great news. Glad the challenge was identified and puzzle solved. It's a good example about the importance of marking mirrors. Best, Dan

Matterport Boot Camp Basic Training Workshop

DanSmigrod

7

9 yearsDanSmigrod (31749): We still have two openings in the Boot Camp Basics Workshop. Thanks, Dan

Floorplan Software

JRMaddox

7

9 yearsJRMaddox (106): Thanks everyone. Im sure all my questions are answered here somewhere just never sure if I should just ask.

Tip: Mirrors and blocked paths

HarlanHambright

2

9 yearsBillRobinson (85): Agreed. Do a walkthrough of the affected area using the Mesh view. You'll be able to see the artifact blocking the path. By looking at the artifact you can see the components of the artifact and trace it back to its source - usually a mirror.

Let's talk pricing

CathieRasch

28

9 yearsSeventhsunrise (64): Cathie, it depends on the client type (our focus is not on the real estate market primarily) We do offer floor plans, traditional photography, and 3D modeling, along with private webpages... But we also bring marketing help, strategic communications and other tools. In real estate- We market direct to homeowners which garners significant business and places more pressure on the realtors in the market to utilize the service (regardless of...

Web Host Contracts

Noel

3

9 yearsNoel (94): @3DscannUK fair/good idea, thanks

Matterport vs Others

romdus

7

9 yearsDanSmigrod (31749): @MDuff Thank you ... and thank you for being a Member of the We Get Around Referral Network in Newport Beach, California. @romdus If you would like a referral of a Matterport Pro in France, please Private Message (PM) me. (And, please let me know which city too please.) We have Matterport Pros all across France. Thanks, Dan

Showcase Skins

pixelray

10

9 yearsandreabortolot (199): Marcel thank you for the product!

My newest scan

cswartz

13

9 yearsJCHAFE (84): @cswartz I never deleted any scans on that one, wasn't sure how to at the time...lol I think it was 99 or 100 scans in total!

Chief Photographer, Videographer or Scanner?

DanSmigrod

14

9 yearsVizocube (28): Chief Morpheus you want the Red pill or the Blue pill... Oracle Dan please load 3D Showcase program

Are you alone?

DigitalImageries

11

9 yearsPieroBortolot (230): Nobody in the house... Sometimes the camera shoots a bullet!

Swimming Pool Scan, help needed

Conor

16

9 yearsDanSmigrod (31749): @Conor One of the "wish list for 3D Showcase" Forum thread post that we shared with Matterport is the option to disable the dollhouse and/or floor plan views. Would this feature request be helpful to you with this model, if it was an option? Dan

About Matterport User Group Forum

DanSmigrod

6

9 yearsDanSmigrod (31749): All, You are creating a movement ... ✓ 818 Members in 49 countries (60 percent in the U.S.) ✓ 45,483 Monthly page views ✓ 10,170 posts among 1,150 thread topics ✓ 3-4 times as many non-Members view the MUG Forum daily as non-Members Best, Dan 6 January 2016 https://www.youtube.com/watch?v=RXMnDG3QzxE&feature=youtu.be

I Need Quick Help: App Problem - No Scanning

JCHAFE

14

9 yearsDanSmigrod (31749): @JCHAFE Thanks for letting us know. That's GREAT! news. Good learning for all of us. Tommy @gofastpro Thanks for offering to take a call. Best, Dan

An Error has occurred

Bill

5

9 yearsDanSmigrod (31749): @Bill That's great that re-uploading solved the challenge. You may find this Matterport User Group Forum thread post helpful: Why You Do Not Want to Delete 3D Models Happy New Year, Dan

Hi There!

srennick

3

9 yearsCathieRasch (115): Hi Sherry, I'd like to grow our business here to. I am a real estate agent and my husband offers the Matterport scans to other agents

Error Message: Restart Matterport Camera

DanSmigrod

3

9 yearsScanDimensions (73): No resolution yet. Matterport was on a soft shut-down for the holidays, so tech support was offline. I was able to get ahold of 2 of the engineers, but they were unfamiliar with the error as well. Hopefully someone who can fix it will be in today. This is camera #105, so not even close to being under warranty. But I'm confident it will get resolved. A big shout-out to Dan for taking my calls and reaching out for me to find an MSP who can...

MUG Forum Flipboard Maagazine

DanSmigrod

4

9 yearsDanSmigrod (31749): @CKC @mpmare00 I also curate a Flipboard Magazine called: Dan Flips Mobile Tech It's a mix of: 1. Mobile Devices 2. 3D Tech 3. Great Ideas Enjoy! Dan https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/d5b2b4069d85d95d34d984a0204df7c9.png

# of Models per client?

smcclell

3

9 yearssmcclell (156): Yeah I'm thinking in the 5-15 range I guess or close.

Great Realtor Examples Using Matterport?

cdpmedia

12

9 yearsJohnBarker (1): www.topdawg.com

My first scan

cswartz

11

9 yearscswartz (98): Well Thanks

Color correction?

Hopscotch

7

9 yearsHopscotch (207): Thanks Ron, super helpful!

Long glass wall

360Verbeelding

9

9 years360Verbeelding (352): Hi Dan, this is the mentioned email with Glenn from MP. Hey Rene, Hope this finds you well. Thanks for writing in. it's 2:40am and I'm just up for water but will check with engineering tomorrow. The factors I see a good number of ceiling-mounted cameras (likely lit with infrared led illumination), repetitive geometry, a few windows that could be marked, a stray window marking on the stairs. Did you have a scan or scans that showed up...

Legal protection

justinS

31

9 yearscswartz (98): Hi Jamie, I would like to get a copy if possible. Thanks!

Cold!

craigsauer

8

9 yearsRobinLycka (727): Sooo - you´re telling me you wore Norwegian summer attire ;) hah. I guess it´s a nice showcase for the creators, too bad the dollhouse didn´t work out well though. anyway - great work with making it happen :)

Not connected spaces

360Verbeelding

11

9 years360Verbeelding (352): Hi, experienced major problems with the Showcase of the Spa. Because there was a lot of infra red interference the scans did not aline correctly. The pool that is at the end of the hall way now showed up in the middle of the hall way. This was one oa the conclusions from Glenn at MP. Glenn found the time to send me a amazing email with detailed information about everything that might have gone wrong. Absolutely great service. It looks like a...

Camera Recommendation

seanminor

14

9 yearsseanminor (40): Sorry guys, I've been out of pocket the last week but my wife decided to go with the D3300 from Costco, and she is loving it. Thanks to all for your recommendations. Hope that everyone has a safe and awesome Christmas. Here's to an increasingly bigger awareness in 2016 of the power we offer with the Matterport platform. I already have jobs lined up for the first week in January. In my area, Houston, this will be a tough year for real estate...

Travel light

360Verbeelding

9

9 years360Verbeelding (352): Hi Ali, great work, looks very nice. Big places. Grtz Rene.

Crossing a line???

pixelray

12

9 yearsCLE3D (193): Haha, this is a great thread. We are currently working on a good way to contact owners and sellers to educate them about our services and to ask for a scan done of their house from their agent and I will certainly be sending out mailers/emails to the sellers directly. I really think this is a great way for the agents to really see the benefit the tours will bring and how much interest there is.

iPad Air 2 vs Pro

VirtualizeLife

2

9 yearsShane (91): I can't answer your question directly but I have found the Air 2 sufficient to demonstrate on the fly. I have bought an adapter for HDMI output (thunder port to HDMI) which I have used when invited to demonstrate at agents who have a data projector set up in their meeting room. The Ipad Air 2 works flawlessly for this purpose.

Camera Will Arrive Soon: Newbie Seeks Advice

Mikey

11

9 yearssuncoastskyview (178): Don't let it intimidate you. It is actually very easy to use. You might make a few mistakes now and then but the results will often still be quite good. Best of luck and Merry Christmas. Rick Odato

Modification to URL for Customized Viewing

Shane

8

9 yearsShane (91): Well done @fburch The two URLs thanks to your research are: https://support.matterport.com/hc/en-us/articles/215202587 https://support.matterport.com/hc/en-us/articles/209980967-How-can-I-customize-viewing-of-my-embedded-models- If I hear anything different in my reply from MP Support I'll add here also. I will add these same links to the original thread as well.

Top 20 "Wish List" for Matterport for 2016

DanSmigrod

8

9 yearsjoelE (76): @sshannon, I asked to support of Matterport and they told me when we connect camera to App, we will see firmware version and if there is an upgrade it will do it automatically. I haven't tested but will check on my side

Contracts

JohnBarker

1

9 yearsJohnBarker (1): Hi I'm a newbie and trying to get organised providing a Matterport service in Sweden to realtors, B&B's, retirement homes, venues etc. I'm wondering what sort of contracts other Matterport service providers are using with their clients. Especially with regard to permissions. John

First Raw scan for advice

orbitvisions

11

9 yearsPieroBortolot (230): Jamie I want it!!!!

21 Ways to Help Increase Your MP Business

DanSmigrod

3

9 yearsDanSmigrod (31749): @StevenHattan You received a shout-out in the Newsletter :cool:

Considering Matterport-Big list of questions

VirtualizeLife

8

9 yearsDanSmigrod (31749): A lot of great questions in this thread. Anyone else want to add their 2 cents? (How much is that in Euros?)

Any Examples Of Sports Arenas? Stadiums?

tydowning

5

9 yearsMichal (4): Basketball Arena http://my.matterport.com/show/?m=8PzH6A9iU9i&utm_source=hit-content&play=1

Hotel Conference Rooms

Seventhsunrise

3

9 yearsSeventhsunrise (64): Thanks Dan. Much appreciated.

MUG Member Paolo Tosolini Guest MP Blog Post

DanSmigrod

2

9 yearsTosolini (4401): Thank you @dansmigrod for having created a community platform where we can share ideas and more

Unboxing my Matterport Last Year

Drew

5

9 yearsmpmare00 (7): Are you marketing MP tours mainly to your sphere or do you have a unique way of marketing to sellers that wins listings?

10 Reasons to Join the Matterport User Group

DanSmigrod

1

9 yearsDanSmigrod (31749): If you are reading this – and not a Member of the Matterport User Group Forum – you are not alone. While we have nearly 800 MUG Forum Members in 45 countries, on any given day, as many as four times as many non-Members view MUG Forum discussions. My guess is that ... 1. You are thinking about buying a Matterport Camera 2. You just bought a Matterport Camera 3. You ran into a problem and searched and found MUG 4. You want to ...

Ipad pro

sebastien

10

9 yearssebastien (4): Ok thanks ;-) anywone else works with ipad Pro ???

Français !

sebastien

4

9 yearsjoelE (76): Francais d'origine, vivant maintenant au Québec, mais j'espère bien faire des VR lors de mes séjours en France (dans les Alpes)

Unity works, showcase no walking in bedroom

seanminor

4

9 yearsseanminor (40): Thanks Carlos for you insight. I went back to the home and rescanned about 4 locations with the door open and now everything is right as rain. We had to lock the cats up in that room and scan the room last. My gut was telling me to do a few more scans further away with the door open and then move closer and through the doorway, but my ego got in the way. I thought I could accomplish with only two scans with door open. Great lesson though. Thanks

Proposed 17,000 SQFT Matterport Tour

Metroplex360

17

9 yearsPieroBortolot (230): @TopSnapCoomera we worked about 12-13 hours

How was this done?

Michal

2

9 yearstradetickers (10): it's a video, they added it to the video

Something like placester in Spanish

itsfer

13

9 yearsHortonTeam (4): Thanks. excited about V2 and branding. Anyone outsourcing with a VA that knows Matterport, Placesetter, and WP3D Models :) I would love to hire as well. :)

What specs are necessary for mobile device?

sdandphoto

3

9 yearsBabluN (49): As per the website : "An Apple iPad Air 2 or higher is strongly recommended for the best experience. Apple iPad 4, iPad Air, iPad Mini 2, and iPad Mini 3 are also supported. All iPads require iOS 7.1 or higher."

Downloading Unity plug-in

orbitvisions

7

9 yearsTosolini (4401): I'm only able to open Workshop in IE at this time. I don't have Firefox, but Chrome and Edge are not playing well with the Unity plug-in for me too.

Needing Volume Floor Plan & Sq Ft. Partner

tydowning

14

9 yearsMarcel (387): @RenderingSpace, does good work and helped me once with an urgent job. I think hes just very busy since he has a good service at a low cost.

How to connect 2 apartment homes in 1 model

JCHAFE

7

9 yearspheller (91): I did a house with a detached guest house. We just did two scans and used WP3D to build a landing page. Here is the link: http://sdinspect.com/3d-virtual-tours/5456-calzada-del-bosque-rancho-santa-fe-ca-92067/ Be sure to scroll down.

Messed up continuity with door closed/open

Dennis_N

11

9 yearsron0987 (3559): I have never used it as I have showed in the diagram but if you attempt to use four lines just to in close just the door it might work, if you try it it wont cost you anything to process it again. Ron

Missing Room in Dolls House

Noel

4

9 yearsron0987 (3559): On your Ipad did you use the trim tool, I have seen this when the trim tool was not complete and or not used appropriately. I also saw that when you went outside it was extremely bright which does not work good with this system. I also saw you could not come in from the outside on the patio, was the sliding glass door ever shut? But back to the original issue, you usually see the missing rooms when you do multiple floors and trim tool not...

standard documents - contract

sebastien

2

9 yearstradetickers (10): http://improvephotography.com/8196/photography-contracts/

WGAN Forum | About Promoted Posts

DanSmigrod

1

9 yearsDanSmigrod (31749): Hello all Matterport 3rd Party Solutions Providers, Today (31 October 2015), we launch the We Get Around Network Promoted Posts to: 1. help reduce the number of comments to thread posts that are ads 2. enable you to have a way to promote your 3rd party solution to our Members (and non-Members that read the WGAN Forum) 3. help pay the costs of operating a free and public WGAN Forum The challenge is the balance between too much...

Long time storage on Matterport Cloud

kc1302

20

9 yearsJamie (2037): Yep you are correct Your $149 monthly fee includes 11 models. Remember up to 100 scans is 1 model and above this is counted as 2. The balance is charged at $19 each. If you are doing very high volume, give them a call and see what they can do about the price. You can also get a yearly plan and basically get 2 months/22 models for free by paying in advance

One mistake that you first made?

nwihomes4sale

9

9 yearsfalconshakka (68): doing staircases ...I find that shortening the distance between steps gives you better alignment especially doing winding staircases and doing exterior shots, I find working from the inside out works best for me and making sure the doors are open from any scan point the camera will see that open door, I tried going back to a shoot the next to to go through a once closed door thinking the scan would work out fine ...later to find out that the...

Best way for customers to view the file

Biggles

5

9 yearsJamie (2037): Don't worry @biggles, it won't bite mate :)

How Do You Deliver The Final Product?

BrianM

3

9 yearsUnrealerAleksi (49): In my view the best option is to think about the customer first, and plan the delivery accordingly. Most of the people in real estate are not very tech savvy. So I would just send them the matterport tour link + photos OR combine photos/3D-tours/video in smartgallery.io player and send a link to that. As a message we have a very generic text, that highlights common problems with matterport and also gives some ideas for "best...

Tip of the Day

RenderingSpace

26

9 yearsGrant (63): We are professionals and there will be a time or it is the time for some to show your work to prove yourself to get a job. Here is an example of a $50,000,000 home .. http://www.864stradella.com/ (Click 3D Tour Link, Top Right) Now in my opinion I would have definitely edited scans (Disabled where needed) and placed the camera differently throughout the house. Also, placed the camera in positions to get the full floor plan/dollhouse view to...

Stairs

Dgitin

5

9 yearsron0987 (3559): @Dgitin I also try for the landing if there is one and if not I usually try to go for the top of the stairs. I would also recommend not doing more than 3-4 steps at a time and to make it look good in the model I would keep it the same number of steps each time. Ron

Scans that are permanently on the cloud?

Dennis_N

3

9 yearsDennis_N (91): Thanks for the suggestion. I'll give that a try.

Cannot move thru doorway kitchen to living

joy

7

9 yearsjoy (2): Dan- Thank you for your help! It is very much appreciated. See you in New York! Joy

How was this done? Les Stroud VR Video

BrianM

5

9 yearsBill (288): There are many 360 video rigs (PM me if interested) and here is an inexpensive 360 video camera: https://theta360.com/en/about/theta/s.html

Blackout

RenderingSpace

9

9 yearsgofastpro (49): My clients were both using broadband - one at home (connected to provider by home wifi)the other at their office; they were not going through a mobile provider. I sent a write-up to support yesterday and will post any response I get back today.

Quick Release Clamp

BabluN

3

9 yearsBabluN (49): Thank You Dan!!!

Mac-14 doesn't fit Desmond DLEV-1

jimfelder

6

9 yearsDanSmigrod (31749): @jimfelder Please do not buy this item. The camera will make it hard to see the bubbles. The height of the tripod will also make it hard to see the bubbles. Stick with the items on my gear and accessories shopping list. The link is below the map.

How To: Matterport 3D Showcase to GIF File

DanSmigrod

3

9 yearsDanSmigrod (31749): @Tosolini WOW! That's GREAT! And, ha ha on the vacation rental ;-) I imagine that many MUG Members will :heart: your GIF recipe. Seems like I should be able to use QuickTime on my Mac to record the video and save it as an MP4. So, the missing piece of the puzzle for me is the ezgift.com/video-to-gif solution. All, How about a :beer: for @Tosolini !!! Dan

How to convert OBJ to an ArchiCAD 3D format

MikeLjungbergTvedt

5

9 yearsYairYepez (106): An Skp file made with We Get Around own FloorMe Extreme service can be easily imported into Atchicad.

Other Uses 4 Marking Features: Window-Mirror

DanSmigrod

10

9 yearsccctucker (160): The reason behind the markers is to stop the errant points that result from the IR penetrating the glass, resulting with skewed points that tell the computer that there may be another room there. When it can't find something else to verify or align to, it makes registration so much more difficult. This is why you see "overspray" in the dollhouse mode, the marker may have been put on, but there is a gap between the actual wall and...

9600 Sq Ft Scan

DaveFahrny

10

9 yearsalx3D (719): Vertical features are always tough in dollhouse view. This and there is a roof over all this, probably exposed. Thin beams and meshes don't help either. I think this will be cool for the walkthrough but I would expect the dollhouse to be choppy at best. I might plan on disabling dollhouse for this one. I hope it works out for you.

Success in non Real Estate markets?

Dennis_N

5

9 yearsdavidpylyp (178): OLD FOLKS HOMES who want to demonstrate their interiors to the kids who "help" decide online; Bars and Restaurants with live entertainment, where the customers see the venue and their seats; but the band can plan their stage. Why not a car dealer to display their garage and Services plus their showroom.... Insurance companies for risk assessments or claims verification. The uses are merely starting wherever anyone wants to share a...

Rectangular Gray Patch

Grant

2

9 yearsJamie (2037): Yep I had the same problem once. The black area would move around. I assumed it was sunlight related but never found out what caused it

Matterport 3rd Party Solutions Directory

DanSmigrod

3

9 yearsbrettmars (1): Ok I Thought I tried that, Thx Dan.

Bublcam 360º Spherical Video Camera + VR

DanSmigrod

13

9 yearsTosolini (4401): Based on the review, I'm not sure if the price is justified when the new Ricoh Theta S offers slightly inferior performance for half the price. I haven't received mine yet, but from what I've seen, it looks promising.

Distortion?

GusArb

7

9 yearsGarySnyder (2143): Thanks Dan @Queen_City_3D what Dan is referring to is the centre line of the camera during one of its rotation stops. Just look where the camera is pointing and you can easily get a feeling where the center line of the camera will fall and move the camera accordingly so the next stop to the right falls on the center the item you’re trying to capture. It’s also better if you can avoid it not to be so close to certain objects. Think of it...

Floors too bright? Glare causes issues!

Jake

6

9 yearsUnrealerAleksi (49): We've had issues with sun light all the time. We are quite up north, so in the winter sun is low and really makes it difficult to scan some rooms, if there are no blinds. Does anybody have any ideas how to handle the situation, except for planning the time of the scan etc.? We were thinking about getting some type of canvas/sticker with suction cups etc. to place on the windows, to be able to "capture the dollhouse" when there are no...

MUG Forum | Advertising Guidelines

DanSmigrod

1

10 yearsDanSmigrod (31749): Hi All, Good news about the Matterport User Group Forum: 1. 660+ Members from 40+ countries 2. 90 new Members monthly 2. 55,000 page views monthly 3. 8,250+ thread posts among 870+ threads 4. Daily viewership typically has 3 times as many non-Members When I started the Forum on 19 August 2014, my vision was – and is – creating a community of Matterport Members getting help - and helping others - with the Matterport...

URGENT Workshop 2.0-Do Not Delete 3D Models

DanSmigrod

9

10 yearsDanSmigrod (31749): @SBragg I am still not able to replicate the problem I described in this thread post. More than likely, user error (me!). Dan

Dan's Brain Teaser #3 - The Perfect Storm

DanSmigrod

15

10 yearsDanSmigrod (31749): @cdpmedia Thank you ... :cool: Here's the Matterport 3D Showcase model that inspired this Brain Teaser thread. Dan https://my.matterport.com/models/s1gGihFqQxb

Brain Teaser #4 - Straight Versus Crooked

DanSmigrod

16

10 yearsmikeE (34): Cool. Thanks for the clarification

Capture App Feature Request / Wishlist

Bill

4

10 yearsAttractiveListing (4): I would love to set a thumbnail of the dollhouse view and then a separate starting point inside the house....

Newby - 1st scan critique

mikeE

6

10 yearsmikeE (34): Thanks for the feedback. I am turning the dollhouse back on. Thanks MDuff! Good idea. I'll try that. how do you change the order of the photos?

volume discounts offered to clients?

Showcas3D

3

10 yearsdavidpylyp (178): Multiple discounts could apply if I did the job once and sold it to six people Doing the job 6 times for half my regular price does not work for me IMHO Everyone wants something unique This is unique

Scanning 2 levels with no interior stairs

markmc90

7

10 yearsJamie (2037): No to combining later unfortunately. Hope it worked out

Matterport Showcase 2.0 Released

CarlosFHdz

71

10 yearsQueen_City_3D (3159): @WalkVirtually It was pointed out to me that there is a Slideshow (which is set as the default) and then a highlighted tour which you have to actually go in and select. I agree that the Slideshow isn't much different than same old. The highlight tour is very novel though. I like how you can hover over a highlight pic and see the blue line running through the house showing where that location is and then by selecting it you ephemerally float...

Buying-Selling Matterport Camera Meets Fraud

DanSmigrod

5

10 yearsDanSmigrod (31749): Ed, Thanks again! Dan

How to view Matterport on Samsung Gear VR?

Realescape

10

10 yearsMarcel (387): LOL @Jamie, I quoted a client for 10 models the other day.... needless to say never heard back from them. Prices need to come down to make it viable. It's not even worth promoting atm.

Agents Wanting File

niagrealtygroup

7

10 yearsdavidpylyp (178): I am pleased to be a vendor of incredible technology I do not want the responsibility of correcting millions of lines of computer code; checking and expanding servers; expanding broadband to make sure that all models load FAST plus working on technology improvements and development I am pleased to have someone look after that while I scan and charge for my services

Brain Teasers

DanSmigrod

36

10 yearsDanSmigrod (31749): Moving to the top in light of pool discussions.

Critical scan not working in tour.

ContextImaging

8

10 yearsPieroBortolot (230): I think like Dan says,it's caused by the sun I had the same issue I duplicated the model, deleted the bad scans and rescanned with different light

MP Showcase + Samsung Gear VR

CKC

7

10 yearsedirwin (34): I wasn't looking at a walk-through on a 3D M'port showcase. I was looking at a couple of sample VR presentations, one of the interior of a property that I don't believe was shot with a M'port camera and the other inside a stunning underground cave. Both were captivating and the stability depended only on the stability of your head as you move the goggles.

Remove security cameras from a business

BrianM

10

10 yearsBill (288): This is good information mwaychoff as we are GSA Schedule Contract holders and we will soon be offering 3D Matterport Services through GSA. thx

Need help! Drone Video Meets 3D Showcase

Daniel1977

9

10 yearsMarcel (387): LOL @RenderingSpace good point. must P some ppl off. But we're just trying to help :D

Looking for Matterpeeps in Sydney, Australia

AdamplatinumHD

9

10 yearsMitchell (7): Thanks Adam

Wish List: What to Clean Up in a 3D Showcase

DanSmigrod

7

10 yearsmikeE (34): I completely agree with Dan. 1) I would like to disable dollhouse view. In fact, i think being able to toggle on/off most icons via the url would be helpful. 2) the biggest thing for me is load times. If a customer has to wait 5-10 seconds for the link to load they are not sticking around. I need it to load in the background while we are showing them something real like a hero shot(not a loading bar). 3) more presentation options would...

Google 360 photographers

Wonderdawg

7

10 yearsmikeE (34): Have you looked at the iris360 from ntech? I'v already ordered one but I'm a little torn on which one to go with.

Blinds Open-Blinds Shut

seanminor

4

10 yearsDanSmigrod (31749): @seanminor 1. I begin capture with a compass so that, when possible, I do not have direct light into the windows. 2. If I can not avoid bright sun, I will do my best to capture the room anyway. Then, I will return to that room (during the same shoot) to add the "walk around" scans. (All other scans where needed for the Dollhouse, Floor Plan and to keep moving to the next space, BUT these "sunlight" scans get...

Extreme lag time today - anyone else?

pixelray

5

10 yearspixelray (1074): Update - thanks for all your input. I spent an hour on phone with MP support - great team there btw - he concluded that my scanning problem and taking so long for the transfer/connecting to camera to complete it's process had to do with some type of wifi interference in the building. I was in a high rise apartment building. There were 100's of wifi connections within this building. I am not a "techie", but I guess that seems to be...

Customer Relations Management application

Ramyr

5

10 yearsRenderingSpace (607): I've used Zoho. I prefer a good old Excel spreadsheet though.

World class white label 3D Arch rendering co

Conor

6

10 yearscdpmedia (52): Thanks Dan, Really great stuff. you are a prolific contributor and stand out leader in this new Matter-realm!

Model view metrics & Private/Disable functio

cdpmedia

5

10 yearsrpetersn (2013): Thx!

Sanning times

REMAX_EDGE

2

10 yearsCarlosFHdz (605): At first, it takes longer because you're being conservative on the distance from scan to scan point. As you get more practice, it will be faster. You will start to push the distance from each scan, specially in bigger rooms. Now, we're at about 35 min per 1000 sqft. I personally did a 6300 sqft property in 3 hours and 4200 sqft property in 2 hours. The layout of the home is also a determining factor in time to scan. I would recommend...

Opening the 3D Showcase within a mobile app.

tejas_mithapelli

6

10 yearsfranmts (181): Any good news here Tejas? Best.

Does a scan ever expire on the ipad?

Ramyr

3

10 yearsdavidpylyp (178): WOW Once a property is sold is there a need to keep the model on my CAPTURE? As it is sold, I deleted it Under our rules [Toronto Canada] I would need the permission of the new owner to continue using this as an advertisement.

Matterport Staircases-Bottom Up or Top Down?

DanSmigrod

15

10 yearsHarlanHambright (2145): Here's something I just did: I'm scanning a HUGE beach cottage with 2 separate second floors. After finishing the first one, I got halfway up the stairs to the second one. After a scan, without moving the camera, I switched to 2nd floor then scanned again figuring that might help the device figure out where it was. It posted the new scan in exactly the right spot relative to the initial series of 2nd floor scans. Maybe a waste of a scan but it...

overlapping rooms in preview

qmutton

11

10 yearsPieroBortolot (230): Hi guys, I made this work in 2 separate times In the Capture App it was created an overlapping in a room, as shown in the picture As you can see from the images, result two doors between the two rooms, in the floorplan and in the dollhouse In the showcase I can't go through the door and I can't go from room to room and the rings are on the wall What should I do to fix this? (in the same palace, on 2nd floor I had another overlapping...

merging projects

qmutton

4

10 yearsRenderingSpace (607): I've had a few occasions where I've had to do two tours instead of one usually because I can't get the separate spaces to connect. What I do is create a property website then embed both of the tours onto the page. Here's a couple examples: http://renderingspace.com/portal/7826-nw-skyline-blvd/ http://619contemporary.renderingspace.com/ The first one had a studio and cottage. The second one had glass on the stairs which confused the camera...

Anxiety over MP model risks

cdpmedia

6

10 yearsccctucker (160): If your going to pay the money and buy this machine, your job is to make back your investment as soon as you can and then make as much after that, until the ride is over. Technology only lasts until something perceived as better comes out.

Subterfuge in Marketing

CathieRasch

1

10 yearsCathieRasch (115): We had an interesting revelation tonight. We are an early adopter in our area and, I believe, we have the first Matterport camera in our area. I've been working hard on our search rankings because Matterport is coming for the SC/NC Association of Realtors Convention which begins tomorrow. I did a search to see what my rankings are, imagine my surprise when videos came up when I typed Matterport Hilton Head Island! Turns out that someone is...

Can't get through the door

THRHHI

4

10 yearsTHRHHI (292): Thanks Jesse, That is exactly what I did. I left the opening for the door on the first floor but on the second floor I marked the windows across the whole wall as they appear. Obviously it did take it all the way down to the first floor. Made the change, re-uploaded and it worked perfectly. Thanks for your time and expertise. Tom

Oculus intergration

inna

4

10 yearskc1302 (16): Better to build it maya, 3dsmax, modo or whatever you use. Should be easy and fast. Just make clever use of substances (SBSAR)and your good to go. Performance The mesh chunks are randomly cut. The mesh have holes not very suitable for frustum/occlusion culling. The mesh will require decimation especially if you wish to port it to gearvr, cardboard etc. Where the limit is currently set at 100.000 vertices / 100.000 triangles / 100...

Cloud Plan Billing

BabluN

5

10 yearsBabluN (49): Thanks Jamie and Andrew.

Adding Video Links

CathieRasch

2

10 yearsDanSmigrod (31749): @CathieRasch Yes. It's on our technology road map for by the end of 2015 to make it easy (as adding a YouTube video) to embed a Matterport 3D Showcase. No need to convert the 3D Showcase to video to embed ... In the mean time: How to Embed a 3D Showcase in Forum Threads Best, Dan

"Camera not stable" on almost every scan

pixelray

18

10 yearsHarlanHambright (2145): I use a 2 axis bubble level i bought back in the 1980s that i used for my Globuscope. it is screwed to the matter port and the quick release plate screws to it. Anyone in the market for a non-functioning Globuscope?

Improving My Scans

THRHHI

3

10 yearsTHRHHI (292): Thanks for the input Jamie. I understand what you said using the workshop. I went and researched and like your idea of shooting the closets if for nothing else to capture the data to fill in the dark spaces. That has been annoying me. Next on the list is the video aspect for my wife's real estate videos. So far the screen capture is way to choppy for my liking. I have tried several that i already have but not happy with the results. Always...

Download Screen Capture Errors

Queen_City_3D

11

10 yearsrpetersn (2013): Hey Dan... Where would the static text come from...is this something unique you'd want to enter/set for yourself? Or, could it use the name of the model? Something like this could be possible...but it'd be a bit more work on my end. Maybe we can put a bounty on this for me to put some more time into it? I'd be willing to continue to cover the hosting cost.

Matterport 3rd Party Solutions Directory

DanSmigrod

1

10 yearsDanSmigrod (31749): Good news ... Matterport expressed interest in a list of Matterport 3rd Party Solutions Providers. I gave them this Matterport Solutions Directory. Seems like this might be a great opportunity to help increase your business for your 3rd party solution. If you have a solution – and are not on this list – please private message me your Matterport related solution so I can update this list. Also, a reminder to sign-up for the...

Matterport Height Recommendations

Wonderdawg

8

10 yearsWonderdawg (343): Thanks for the examples Dan!

Real Estate Marketing

CathieRasch

7

10 yearsal9901 (61): The most success I have had with realtors is to identify the brokerages who want to use this for most if not all of their listings, and want to work with me long term. You will find some who want to try it out for free, think it is a nice gimmick, but these are the realtors who will just waste your time. They want to see if it takes off and they want a dirt cheap price; neither are worth your time. Check my post above for some suggestions how to...

Matterport User Group Survey Results

DanSmigrod

2

10 yearsDanSmigrod (31749): Because we had just 23 responses to this survey above (Ugh!), I will not publish the statistical results. Instead, I will just include the comments we received from 9 real estate agents in response to: "As a real estate agent, here are the top 3 ways that I benefit from offering Matterport 3D Showcase." 1st Respondent 1. point of differentiation (stand out from other agents) 2. Great for selling and showcasing previously...

Doors that must be opened/closed

pixelray

6

10 yearspixelray (1074): awesome. thanks Jamie. This has been driving me crazy.

Privacy / HIPPA rules

Wonderdawg

6

10 yearsQueen_City_3D (3159): A few months ago I inquired to Matterport Support about the ability to obscure/"blur-out" objects in a scan. I mentioned that if a picture frame or something else is captured that the client would rather not be there, it would be neat to be able to draw around it in the Matterport Workshop and have that section then be obscured when scanned from the public model. They responded stating "a feature like you describe is already...

Door Issues (URGENT)

3DListings

7

10 yearsCarlosFHdz (605): 3Dlistings, deleting a scan and uploading is different than disabling because of what Dan said, it changes the mesh and will chenage the ability to walk through places.

Matterport Tips and Tricks for a Newbie??

usruss

3

10 yearspixelray (1074): Keep the scans closer vs further away. Take your time. Use your level to keep camera perfect. The goal should be to not have a scan that won't align. Read up on this site. It has helped tremendously. Oh and practice on your own house with several scans of it. Good luck!

Building website

justinS

11

10 yearsjustinS (13): Wow I love these members Dan. You guys are so helpful I will take on a challenge and let you all know what the end result may be. Wordpress seems like a very good idea. I'm short on time, but sounds like word press has benefitted you guys. Thank you!

Hello from India

BabluN

3

10 yearsBabluN (49): Hi Andrew, Thank You, that answers my question, please let me know if there is anything else that I need to keep a tab on...!

Best way to make a walk through video.

Aghachi101

18

10 yearsJerry_D (31): https://youtu.be/BIBiB0x-QW8 Created this using snagit. Worked really well. It's more a promo video but includes a 'walk-through'

Marketing/users collaborate

justinS

2

10 yearsCathieRasch (115): Justin, I am a real estate agent and I just ordered a Matterport. I can't wait for it to arrive. From an agent standpoint it 1)allows me to provide my sellers with better service and market their home in an innovative manner 2)gives the buyer the opportunity to view their home in 3D which may reduce the number of showings to people that were looking for a home that had x that this home does not 3)provides the prospective purchaser with a...

Checklist for seller?

justinS

3

10 yearsJerry_D (31): That would be nice, to have a checklist to send to sellers prior to the scan appointment.

Advice for re-scanning

craigsauer

12

10 yearsRobV (25): Thanks Guys... Rob

Rats! WebGL hit a snag.

RenderingSpace

11

10 yearsQueen_City_3D (3159): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/a16f948c80cedb1051b2cd8c4a5e7603.png I also had an real estate agent's assistant not be able to open the link on Firefox or Chrome. This was the screenshot she sent. Browsers are supposedly the most recent. If it got passed this page at all it was just a black screen with the walkthrough, dollhouse and floorplan icons, but no model. The agent was concerned that...

Tracking Web Traffic

Queen_City_3D

15

10 yearsrpetersn (2013): @josephthomp Thanks Joseph...please reach out if you have any questions? Oh...and thanks re: our artwork piece. Fun to try to use this tech in different ways. :)

Changing start location of tour

justinS

4

10 yearsjessetutt (70): Make sure all the lights are on. The lighting isn't that good in the space. I find the blue led lights make the spaces look harsher than they are so lighting can be an issue. I wish I had the basement during my college years!

Posting on Facebook - Download File?

3dHouseScan

20

10 years3dHouseScan (52): Update from Matterport: I contacted matterport about this (before it was resolved) and here is their reply. "Hello Aya, Good news: this should be fixed by the end of the day. Facebook has a bug, which we've launched a work-around to address. That is currently propagating through the various servers, hence the delay in seeing the update. I'd suggest trying a fresh Facebook post in 2 hours, and letting me know if that works!" So...

Easy to use?

LDImages

7

10 yearsJamie (2037): Depending on the space. The more rooms, the more clutter will increase the time. A good rule of thumb would he 100m2 about 30 mins to an hour

Sun Position App

craigsauer

3

10 yearsPlatinumTOD (7): That suncalc.net link is pretty nifty @gofastpro - I am going to have to remember that one.

Shooting Detached Garage and Above Gameroom

seanminor

9

10 yearsJohnBecker (391): When you scan the second floor of the garage, it should be a separate "floor" that isn't the same as the second floor of the house. I had a situation like that and Bob Horn at Matterport said that two non-contiguous "second floors" would have to get separate floors assigned to them in Capture. This may have changed since then, but it seems like the safe way to do it.

Door Strategy

RenderingSpace

8

10 yearsDanSmigrod (31749): Yes. 😎 It should work. Sometimes I can walk into the pantry (and can not walk out. Manage clients' expectations. This is art: not science.) Worst case, if you can wal-in, but not out: keep these scans for the dollhouse and floor plan views; and deactivate from wal-around view in 3D Workshop. Dan

Survey -Real Estate services for matterpeeps

Queen_City_3D

12

10 yearsJamieSher (200): @ron0987, I hear you. These are better for premium properties. I know I'm not a 'pro' real estate photographer so they'll get better results having someone else come in and shoot but sometimes you can offer hi-res shots and capture it decently saving everyone time. But yes, premium properties are sort of where we all are I guess? @Jamie, cheers mate. Indeed music is really hard to choose with this kind of work but whatever the client wants!...

Pulled The Trigger Today

seanminor

12

10 yearsDoyleRealtor (534): I would strongly suggest you make a clear distinction between your real estate business and your photography business.

Matterport Pro Demos Results in Camera Sales

DanSmigrod

8

10 yearsDoyleRealtor (534): Yep! My publications have sold many cameras, the barriers to entry are low but that can be said about anything really. It is possible that the people contacting you were already interested in buying a camera and upon seeing your success they're able to make that decision. It is all about understanding and explaining your value proposition. Being able to include extras like professional photos, floor plans, and a single property website all...

Threat to Matterport Users?

Queen_City_3D

8

10 yearsTosolini (4401): If I were Matterport, I'd focus on the magic of their software. The writing is on the walls that the hardware is not going to be a big differentiator in the future, and prices are coming down. I think they are smart embracing threats like Google Project Tango, which allows you to scan a room in 3D using a simple device. The quality might not be there yet, but it's a matter of time that everybody will be able to do basic scans with their tablets...

Film & Television: Hot Sets on Sound Stages

DanSmigrod

2

10 yearssmcclell (156): Great idea Dan! I was only thinking along these lines of behind the scenes just the other day. There is definitely a lot of different markets out there. Now, I just need to have my camera arrive so I can start trying out new things.

My First Scan

seanminor

6

10 yearsseanminor (40): Thanks for the thoughts and advice. @JohnBecker I didn't scan the J&J the way I had envisioned but I can see how we could drive ourselves crazy trying to make this perfect. The pantry I left alone as well because of the door situation. Further experimentation could be useful but like @RealEstateReadines says, keep some mystery in the home. @Lbelland it's funny but I was trying to scan in the middle of the master bath doorway, but I could...

Quick release clamp options

Aghachi101

7

10 yearsAghachi101 (7): The cost is not the variable...I wanted to order it on amazon so I could get it sooner :D

Insurance for Camera

Queen_City_3D

4

10 yearsdavidpylyp (178): Just secured a rider under my home insurance policy for a camera with serial number Cost me 110 per year for damage, drop, theft well worth it

Lighting Techniques for inside

Wonderdawg

7

10 yearsron0987 (3559): Dan, I understand what you are saying about the first scan and using a grey scale to set the WB but with wide range of areas covered I do not see that working. Because if you set it for a Kitchen that could have fluorescent, halogen and or led lights then move to an area that has incandescent or natural light which would again throw the balance off. I think that overall it is good. But I have noticed this being an issue when I moved from...

Forum Search Box and Tags Are Your Friends

DanSmigrod

1

10 yearsDanSmigrod (31749): Hi All, Now that the Matterport User Group Forum has nearly 5,000 thread posts among nearly 500 threads (as of 13 July 2015), I encourage you to use the search box (top left) powered by Google. For example, if you search for "Real Estate" you'll find 19 Forum threads tagged with "Real Estate". Plus, searching by Tag is another great way to find info on a topic that 'matters' to you. Also, if you are planning to...

Areas Displaying on Wrong Floors

George

18

10 yearsGeorge (7): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/0423c1eaeaff416e3c61b9155b44bf27.png https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/033fd087de3c1ef769e983153cba83f9.jpg The master bedroom is on the same 'floor' as the basement three floors below. Areas across the entire model are completely mismatched up like this.

Camera height for tall warehouse

GlennAronwits

7

10 yearscrullier (16): you guys have to realize that these cameras are a depth sensor before they are a camera. So they need to "sense" a depth to do a proper reconstruction. Too far away from the floor and to the camera it's like it's floating - without a point of reference.

First scan advice and observations...

Lbelland

9

10 yearsRenderingSpace (607): Great Job. I'm a big fan of keeping the camera height around 5' or lower and it looks like you did it just right.

How can you scan a home larger than 20,000SF

Aghachi101

17

10 yearsGarySnyder (2143): Hi guys, here are two threads that cover the topics above and bring up issues you should all be aware when shooting large jobs. https://www.wegetaroundnetwork.com/topic/339/mp-capture-app-kept-crashing-out/ https://www.wegetaroundnetwork.com/topic/316/page/1/camera-refused-to-see-any-additional-scans/ One last comment in regards to shooting a 20,000 SqFt property. If the property is occupied with loads of furniture this could take you far...

Problem with scan

Jennifer

3

10 yearscrullier (16): Good info ladies.

Colour Grading/Correcting Scans

JulianHowardCT

14

10 yearsJulianHowardCT (49): @al9901 Blender is freeware, but still pretty good from all reports. Sounds like more work than what the product is potential worth to sell.

Use of 3D Showcase/Videos without Permission

DanSmigrod

13

10 yearsJulianHowardCT (49): A lot of MP photographers seem to be putting a flipped version of their logo across the face of their cameras. Any shots in front of mirrors means you get a little safety with copyright - not to mention a bit of free advertising.

Model Processing Fees

Jennifer

8

10 yearscrullier (16): I understand matterport needs to make money - and if you are a realtor you can change the model processing fee to the client, however in other applications it can become very expensive to use. I think the amount of "free" models you get is not enough; or that we should be charged by the number of hosted models and to process them.

Over 100 scans

AdamplatinumHD

17

10 yearsAdamplatinumHD (31): 5YZG73eAWc9

Matterport Raises $30 Million for VR Growth

DanSmigrod

1

10 yearsDanSmigrod (31749): You saw the TechCrunch news today (25 June 2015) that Matterport Captures $30 Million to Scan Rooms Into Virtual Reality and this Matterport Official News Release ... This post ... ... in another thread inspires this thread ... Want to give Matterport a 'shout-out' too ...? Here's a Matterport User Group Forum thread for that :cool: Best, Dan

Do deleted scans count to upload scan total?

Queen_City_3D

11

10 yearsJamie (2037): Yep. You could re-upload 99 or 110 and not be charged. On that note, if you trim a duplicate 110 to 99 and upload, you will be charged for 1. If you then upload the 110 after, they charge you an additional 1 (2 in total) That's from experience :( and it was 103

Matterport versus iGuide (Which and Why)

DanSmigrod

5

10 yearsDoyleRealtor (534): I've talked to many folks at Matterport, the owner of Toursler, and just recently Kevin with iGuide. All 3 companies have solid products, and are continuing to innovate in a new market category for real estate which is very exciting. Ultimately it comes down to 1) availability in your market place, and 2) whether or not the end user wants to do the scanning themselves or higher it out to a professional. From what I've seen with Toursler &...

What if MP links crached

CKC

24

10 yearsGarySnyder (2143): At the present time all of your models stay active. You can move your models from Public which anyone can view if they have the URL to Private, this shuts off anyone from viewing the model but the model still stays in your My-Matterport library. I hope that answers your question. The one area to consider is at any time you no longer pay your monthly subscription to MP all of your models go dark. I regards to your other question about OBJ. I...

Success/Demand for Matterport

LEAHT

18

10 yearskc1302 (16): how do you guys market and present yourselves? Like popping in with a VRgear/tablet/presentation at a real estate agency? Any tips/tricks on that?

First Scan/Showcase

Tconroy21

7

10 yearsseanminor (40): Nice job Tim. Why on Tim's scan did it not think the step down was another floor? I've seen complaints posted here. Did MP change something?

Black lines

CKC

42

10 yearsCKC (85): Will keep you guys posted as the debugging proceeds. Hopefully no one will get affected!

Rescanning

CKC

5

10 yearsDanSmigrod (31749): @Mikesobay both remain. In 3D Workshop, disable scans you do not want walkable. Dan

Watermarking

CKC

7

10 yearsCKC (85): Coo, thanks

Best filming timings

CKC

3

10 yearsJamie (2037): I like shooting around dusk. The glare is a killer. We need exposure controls

Browser support for models

Canada

13

10 yearsDanSmigrod (31749): @craigsauer Not that it will help you in this instance, but I wonder if Matterport could "sniff" browser version, webGL, etc. to pro-actively say this model will display if you .... Any techs that can weigh-in if this would be possible? Dan

Cameras reflected in the mirror

CKC

11

10 yearsJamie (2037): Not a great deal you can do unfortunately. You can try marking the mirror. It apparently works, although I have had no success with it. Only real thing you can do it take small steps to get past it and then use the workshop to hide unwanted scans.

Listing Presentation

SummerMayhugh

6

10 yearsccctucker (160): I did a video of a model to show for those that cannot open the program on their equipment. It doesnt match that of the actual walk through, but its something.

Issues with Samsung phones

pattimurray

2

10 yearsJamie (2037): I have a note 4 and it works ok I just saw it load on an edge the other day using Chrome

The "not used" button

CKC

4

10 yearsCKC (85): Hahaha...thanks guys

Long winding staircase

CKC

12

10 yearsRenderingSpace (607): I'm curious if any of you have had this problem after the Capture 2.1.1 update. In the email we got from MP on May 13th it said the number one improvement is: "Scans are only aligned against other scans on the same floor (or the preceding successful scan), to prevent false alignment between distinct but similar-looking floors." I don't know if this is related but hopefully they're working on getting out the glitches. I've had this...

Zoom in on Workshop View

virtualshowingsla

8

10 yearsjudysmithre (95): Thank you so much for your help PiereoBortolot!

Forum Member Survey #1

DanSmigrod

1

10 yearsDanSmigrod (31749): On Tuesday, 16 June 2015, we will send the second Matterport User Group Forum eNewsletter to registered members. The Newsletter will have a SurveyMonkey link for a short survey. The survey results will be reported in this thread. Here is a DRAFT of the 10 question survey that includes a scale from Strongly Disagree to Strongly Agree. If you have any suggestions/comments about which questions to ask, the wording of the questions...

Uploading multi floors

CKC

4

10 yearsJamie (2037): Use the arrows and 3 floors on the screen, bottom right. They will change between the floors Click on them all and it will display all floors together

Interactive features, possible?

CKC

4

10 yearsCKC (85): Hi Scott, Yeah I think it's absolutely doable even without the Google platform...you just need people from different specializations. Right, definitely not with MP for now...thanks for your feedback.

Blur section

CKC

11

10 yearsccctucker (160): I would rather have the blur than a blue disk, it would be too distracting..

How to calculate square footage for billing?

pattimurray

10

10 yearsDanSmigrod (31749): @Jamie Thank you for the tip. Hopefully, Matterport will add an auto-calculate sf feature. It's included in the Forum's 'Wish List' for 3D Workshop thread. Dan

People in the Scan

GarySnyder

21

10 yearstxgreg66 (49): @tim I checked the display on my ipad4 so I know iOS works. I presume you can see other scans so this is beyond my support capabilities

E-commerce & smart journalism

CKC

1

10 yearsCKC (85): Hello, I have got clients asking how we can integrate MP and E-commerce and even VR-based reportage...right now what we can offer is a) the link, b) the embed code and c)obj files...are these enough for clients as a base to further create online shopping experiences and virtual reporting? Big and perhaps a bit vague questions, thanks!

Blinds open, Closed or partial closed

RonK

5

10 yearsRonK (4): Hi All, Thanks for the input-much appreciated. RonK

problem with uploading missing ONE FLOOR

3dvirtueletour

3

10 yearsGarySnyder (2143): @3dvirtueletour it would appear that Showcase (SC) has combined some of your ground floor scan locations (the circles) with your first floor so the SC is confused. I would suggest removing the scan locations that are confusing SC and see if that solves your problem. These scan locations appear to be near the big carpeted open lounge area. Please let us know how you make out. Gary

Do You Need WiFi to Scan a Remote Location?

CKC

13

10 yearsJamie (2037): I think the aliens on the far side of the moon might take the camera and reverse engineer it. Hey maybe that's a good thing, we can have our upgrades then

Which Tripod are You Using and Why?

CKC

12

10 yearsGarySnyder (2143): @DanSmigrod I to have a second tripod which I use for my Cannon to shoot for Business View. It's a Giottos Vitruvian VGRN 9255 which is a sweat little tripod. It's so compact and light, an ideal tripod to carry on my backpack. And no your're not obsessive. You like me believe in having the right tools for the job :)

White circles in showcase

Canada

7

10 yearsalx3D (719): Hey Canada. I can remove them for videos. Sorry I can't share though. https://youtu.be/EHtjZTcjZeU

Link on facebook

Canada

3

10 yearsTim (355): Check the ad for Facebook solutions

Add music to model

Canada

9

10 yearsMarcel (387): Yeah especially on an ipad in Australia when giving a demo to 20 agents on a big screen. :S

MP vs Google Business View

CKC

9

10 yearsJamieSher (200): Hi Todd, Thanks for the kind words! Glad you like the films. I've been making these for a little under a year now so it's been a bit of time to get the techniques down. Always getting better at making them but each place and space is different and it's cool to see how they turn out. The other good thing is that people from anywhere in the world can just email them to me and they can be produced, packaged and sent back. Oh how good the...

Won't upload

Canada

12

10 yearsMat (22): It sorted itself out. After 2 hours of sitting in Limbo, the upload % has started to increase.

Project tango?

Canada

5

10 yearsTim (355): Yeah, received an email earlier today...not sure I see any use for us at the moment...

Matterport for Apartments in Michigan

TrueSpaces

1

10 yearsTrueSpaces (55): In addition to residential and commercial real estate listings, we're exploring using Matterport for apartment community rentals too. Have you had success in offering apartment communities 3D Showcases? Seems like it would a great fit to help get new residents; especially relocations. Thanks!

Mirror on celing

alx3D

3

10 yearscraigsauer (1078): I know rescanning isn't an option, but I had an idea that might be better for future mirrored ceilings than the Matterport suggestion: Instead of covering the ceiling with something, you could probably fashion a mask for the camera, something like a piece of thick cardboard or foamboard painted black, and mounted securely to the top of the camera. As long as it didn't wiggle much while the camera was moving, it might work to block out the...

My first Coach

Drew

3

10 yearsfabien (28): Same problem with noises coming from high ceiling on an exhibition booth : https://my.matterport.com/show/?m=3nCrBixTjor Actualy, I do not find any solutions to remove these artifacts afterwards. Looking for some suggestions. Regards, Fabien

Client complaint (when using older PCs)

craigsauer

8

10 yearscraigsauer (1078): @alex3D I just checked it again, and now I can't get through. Weird! Last time I checked I went through no problem, with the only weird thing being a brief flash of black screen as I went through it. (And that property you linked to isn't mine, although it's pretty cool!)

Scanning home + detached garage

Canada

4

10 yearsCanada (10): Thanks for the heads up guys!

Embed the showcase asset into Facebook?

Canada

2

10 yearscraigsauer (1078): There are several threads here about this issue, which you can find by using the search funcion here. There's no straightforward way to get it to work, but workarounds have been found. 1. You can create a subpage on your own business page for the property and include some nice stills in a gallery, and then have your clients use the link to that page instead of the direct link. The upside is that you get publicity to your site. 2. If you...

First Complete Test Scan 5000+ sq ft

EscapeVelocity

2

10 yearsEscapeVelocity (25): Support responded that there's a bug in the trim tool. Engineering is going to look into the tearing issue.

My first 10,000 sq ft scan

craigsauer

3

10 yearsdfellars (52): Here is a link to a workshop mode of a 9000sqft house I did very early on (so don't judge.) I think there is about 7500 - 8000 sq ft in the model as we did not do the small upstairs area. I did the whole space in 57 sweeps, but it is a wide open layout. https://my.matterport.com/models/BcGs3DkMaMG Unless every room is fully furnished with lots of sweep-blocking furniture I would think you could do it in less than 200 sweeps. Dan...

Lowering tripod and its effects?

EricThomas

4

10 yearsdfellars (52): https://my.matterport.com/show/?m=9hoRwMjcWSR This is a VERY early model we ran while testing the camera. This was pre-release and the showcase view was not yet available so we captured at multiple heights to try and create a more photo-realistic mesh view. Creating a better mesh view was not successful, but as you move through the kitchen you can see that we took sweeps at both a high and low position and it should give you an idea of the...

Doubt

psegado

2

10 yearsJacques (98): Hi Pedro, I'll try to guess some answers and probably other members will be able to complete what will be missing. 1) See https://matterport.com/order/#compare Tou'll see that depending on the plan you subscribe it is 100, 200 or 300. 2) I'm not sure that there is a hard limit here, it most probably depends on the power of Matterport frontend servers and the capability of YOUR own web site if you decide to embed these "house...