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Pro3 Problemsx

'Pro3 Problems' Topics

TitleAuthorPostsLast Post
Matterport Pro3: Error "Camera Unstable" 3dscanindonesia 17 3 months3dscanindonesia (55): Quick update, so far the refurbished unit has been working without problems. We did several large-area scans with it (1000+ scan points).
Brand New Matterport Pro3: visible stitch line. Should I be concerned? mcrksman 2 5 monthsbethereeu (100): try high density scan in similar environment. Matterport uses scan data to stich panorama, it was important with Pro1/2 beacouse of paralax error, bur Pro3 must be ok with stiching wihout 3d data. I have reported this to matterport but they are very slow in reaction
Matterport Pro3 Camera Mount Issue ron0987 4 5 monthsMatterFix (595): Pt 2
WARNING! Beware the Matterport Pro3 T-Mounts with Brass Pins!! Chemistrydoc 7 5 monthsDanSmigrod (31749): @ron0987 Do you want to start a new topic asking your question so that everyone receives an email alert to the new topic? While this discussion is public, the only ones that receive email alerts are those already posting here: you, @dave3d and I. Happy holidays, Dan
Help! Pro3 T-Mount Won’t Disengage! Chemistrydoc 6 8 monthsron0987 (3559): My long term concern has always been this design, ever since the internal screw fiasco. Why do we have to have something so radically different why can’t we just keep what’s working.
Matterport Pro3 issue: Screen Blank/camera stays on camera warming up Vanaman06 3 10 monthsVanaman06 (85): @MatterFix the camera did start working again after many battery changes and possibly warming it up. do you know if the issue continues to happen or it’s usually a one off issue? I have had the Pro3 for almost 2 years and have never had an issue until yesterday. I have used the camera in the winter and in the blazing heat without any issues before.
New Problem with Matterport Pro3 / iOS Capture Chemistrydoc 8 10 monthsChemistrydoc (1933): Same here. It hasn’t recurred, but I was DOA when it happened. What just burns me is that the support person just casually mentioned that it was a known issue….. known to everyone but their paying customers, I guess
Matterport Pro 3 and swimming pools? pixelray 21 11 monthsDanSmigrod (31749): @DigitalReplica3D Thanks for posting ...
Matterport charged me for the free E57s/Matterpaks in the Accelerator Kit ron0987 2 1 yearGlennTremain (2983): @ron0987 good luck
failure of PRO3 mount: solution? dave3d 6 1 yeardave3d (527): We purchased 5 of the matterport pro3 mounts on ebay and now think they work better than our originals. No more errors with these. And at $25 each and availability in about 1.5 weeks are surprised and pleased. Thanks for the find on ebay!
Video: My Matterport Pro3 Camera is noisy! What should I do? DanSmigrod 4 1 yearhayyu360 (49): The video was great, and I’m curious about the causes of the noise issue in the Pro3. Could it be linked to scanning with an imbalanced tripod or scanning lengthy outdoor jobs, leading to dirt and dust particles getting stuck in the Lidar Motor? What recommendations are there to ensure the camera’s safety in both scenarios? Balancing the Pro3 becomes challenging, especially when adjusting tripod legs for specific heights. Could you...
Slow Alignment on Matterport Pro3 Camera Scans During Alignment Phase. Fix? SpencerLasky 4 2 yearsiris3d (4): When was the last time you cleaned the camera (lens, mirror, etc)? You would be surprised how a little dust impacts the alight performance
How to check and update firmware on Matterport Pro3 Camera? wildcatdave71 6 2 yearsDanSmigrod (31749): https://youtu.be/X4LkVJQYVtgVideo: Matterport Pro 3: My customer service experience getting a replacement camera. | Video courtesy of Sparks Media Group's YouTube Channel | 4 Aug 2023 | Scan Your Space (a Division of Sparks Media Group) Founder and CEO Tom Sparks | www.ScanYourSpace.com | www.SparksMediaGroup.com | @ScanYourSpace @Wingman You rock! Thank you for providing the detailed Matterport Pro3 Camera firmware update...
My Experience with Matterport Customer Service for Pro3 Accident EMILIANO 2 2 yearsDanSmigrod (31749): @EMILIANO Thank you for sharing. That was nice of Matterport to send you a new Matterport Pro3 Camera to replace the one that you accidentally dropped. Please keep us posted on how your insurance handles your out-of-pocket expense. Best, Dan
Video: Matterport Pro3-My customer service experience getting a replacement ScanYourSpace 2 2 yearsDanSmigrod (31749): @ScanYourSpace Thank you for sharing. That's great how Matterport Support handled your multiple Pro3 returns/exchanges. Plus, that's great how fast that the replacements where shipped to you. Sounds like a text-book case of how a Matterport Pro3 Camera problem should be handled by Matterport. If they invite you for a Matterport HQ tour, please share that video with us too. Enjoy your weekend, Dan
Video: 2.5 month old Pro3 making horrible sound and now not working. ScanYourSpace 3 2 yearsDanSmigrod (31749): @ScanYourSpace BTW, I noticed that your YouTube video has 150 views. One would think that Matterport would want to quickly resolve this problem so that you can add that info to the comments section of the video. Dan
Any word from Matterport on Pro3 updates? bwest360 5 2 yearsGladsmuir (664): Hi @bwest360 Congratulations I wish you the best with your purchase. Bearing in mind the fact that the market is flooded with Pro 2s for sale, and additionally Matterport have written down the value of their Pro 2 stocks by $50 million, suggesting lower values for pro2s in the future, folk may consider keeping their Pro 2. It makes a great back up camera, something no photographer would have considered setting out on a job without in the...
Matterport Pro3 wifi problem in the middle of a project in africa ovrlebanon Jump to first page50Jump to last page 2 yearsron0987 (3559): @ovrlebanon I was just trying to follow up on this topic did Matterport ever determine what the issue was?
Hex nut on PRO3 and error "Camera unstable" Aeronautica3D 4 2 yearsselder76 (117): Had it every now and then. I just click keep scan since every time the scan is perfect. Did tighten up everything. Seems to be an issue of cold to hot temp for me.
Warning: Matterport Pro3 Camera | A HEX Nut May Need to be Tightened DanSmigrod 2 2 yearsDanSmigrod (31749): WGAN Forum discussions tagged: Pro3 | Pro3 Problems
Pro3 Battery Falls Out: How about you? pixelray 6 2 yearsScanYourSpace (954): Matterport did not replace anything, They did accept the defective battery back and issued me a refund. So far my other 4 batteries are acting as they should. Tom Sparks Scan Your Space (a Division of Sparks Media Group) Founder and CEO Tom Sparks | www.ScanYourSpace.com | www.SparksMediaGroup.com
Help! Matterport Pro3 Camera won’t turn on after changing battery iPhotoTN 6 2 yearsWingman (4519): Since it is happening with all batteries the first thing I would check battery pins inside a camera for some dirt or damage. If there is something on them or they damaged it can prevent battery contacts to come in a full contact with all pins inside the camera
Does your Matterport Pro3 Camera sound like this? RichardStanton 10 2 yearsHome3D (4234): Our Pro 3 makes a generally similar noise coinciding with the mirror spin. I was surprised at first since the BLK360 mirror appear to spin even faster and makes virtually no sound at all. But the Pro 3 works well, so I've presumed this is normal.
Urgent: Matterport Pro3 Camera won’t power up Sdoughtie 10 2 yearsSdoughtie (612): MP tech support can not answer a simple question: What do the 3 dots (ellipses) mean on the Pro3 screen? It’s really unbelievable!
What percent of MSPs will buy Pro3s? dave3d 9 2 yearsdave3d (527): As a funny followup to this post.... There are now 51 listings for Pro2 cameras on ebay. gee....wonder why...
Matterport Pro3 Camera and (a problem) creating floor plans with Matterport DigitalTwin 13 2 yearsBaezeni (149): www.baezeni.com is a many year WGAN network service provider of all types of BIM and floorplan and project visualizations and can easily solve this. We can use the link as you described and lower the top section and establish a 2D or 3D floorplan in any style you want for your project. We deliver within 12 to 24h. If you want a most accurate modeling of BIM or floorplan you can send us the Matterpack model (can be ordered as extra from...
Pro3: Anyone experiencing Dollhouse view mesh quality issues with PRO3? lifestyle72 3 2 yearslifestyle72 (25): So are the models that I upload from the Theta Z1 using the old cloud and the models from the Pro3 going to the new cloud? I was just wondering if it was because of the new streaming of 3D data then why wouldn't I have the same issue with the Theta?
Matterport Pro3 - included AC adapter problems? RichardStanton 7 2 yearsDanSmigrod (31749): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/1f9dbdfe1d1015fd280287106b4d6935.pngScreen Grab: Matterport Pro3 Batteries ($154.99) ordered today (20 December 2023) are scheduled to arrive 5-9 January 2023 via Amazon Matterport Pro3 Batteries Ordered Today (20 December 2022) Scheduled to Arrive 5-9 Jan. 2023 via Amazon Hi All, I (just) noticed that Matterport Pro3 Batteries ($154.99) ordered today (20...
tripod adapter does not lock the camera well MATTERPORT PRO3 EMILIANO 10 2 yearsWingman (4519): I have actually said that mine is ok while I have seen other complaining to experience some problems with it. However I have not used it much so may be I will have similar problems after some use.
Matterport Pro3 Camera Firmware Problem? (31 October 2022) DanSmigrod 1 3 yearsDanSmigrod (31749): WGAN-TV | Matterport Pro3 Camera: First Impressions; plus, Pro3 versus Pro2 and Pro3 versus Leica BLK360 | Guest: Southern 3D Tours Matterport 3D Imaging Specialist Larry Gamel | Episode: 161 | Thursday, 29 September 2022 | | @GamelLarry | WGAN-TV Podcast | WGAN-TV Podcast Matterport Pro3 Camera Firmware Problem? (31 October 2022) Hi All, You may want to hold off updating the Matterport Pro3 Camera firmware, as of Monday,...
Matterport Pro3 Camera Failure - Error code #80 808virtually 10 3 yearsBlueCandle (4): @GamelLarry Is there a firmware update for the Pro3? We haven't seen any prompts to update. Any info you have on what the new firmware addresses would be appreciated. We have had Error #80 coming up. Seems to happen about 40-odd scans into a job. It has resolved without much intervention other than turning the camera off and on again. I am wondering if it is a temperature related issue.
Matterport Pro3 Camera Problems Tagged: Pro3Problems DanSmigrod 1 3 yearsDanSmigrod (31749): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/b2a5c0469a7a6d4eab2d2cef125c8264.png WGAN Cheat Sheet: Cost Worksheet for Matterport Pro3 Camera Matterport Pro3 Camera Problems Tagged: Pro3Problems Hi All, WGAN Forum Members have reported some problems with the Matterport Pro3 Camera. I added a WGAN Forum tag to these discussions: Pro3Problems While there have only been a few posts...
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