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Matterport Classic PricingPro3SubscriptionTransfer SpaceTransfergate

Can a Matterport Pro3 scanned project be transferred to a Classic Plan?17719

aerialpixels private msg quote post Address this user
Hi Everyone.

After scanning a with any current matterport subscription, with a Pro3 camera,
after processing the scan and publishing it, can this tour be transferred to a classic account holder?

Sorry if its been asked before.

Thanks!
Post 1 IP   flag post
Gladsmuir private msg quote post Address this user
Hi @Arielpixels,
No.
Oliver
Post 2 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
WGAN-TV | Matterport Pro3 Camera: First Impressions; plus, Pro3 versus Pro2 and Pro3 versus Leica BLK360 | Guest: Southern 3D Tours Matterport 3D Imaging Specialist Larry Gamel | Episode: 161 | Thursday, 29 September 2022 | | @GamelLarry | WGAN-TV Podcast | WGAN-TV Podcast

WGAN-TV | Matterport Pro3 Camera: First Impressions; plus, Pro3 versus Pro2 and Pro3 versus Leica BLK360 | Guests: Greater Birmingham, Alabama-based RKO Photography President Roger Owens (@rko1) and RKO Photography Vice President Kay Owens | Thursday, 6 October 2022 | RKO Photography | WGAN Forum Member Name: @rko1

Quote:
Originally Posted by @Gladsmuir
Hi @Arielpixels,
No.
Oliver


@aerialpixels

As @Gladsmuir writes (above), with some additional notes:

1. No. You can not transfer a Pro3 shot tour to a Matterport Classic Pricing cloud account.
2. No. You can not process a Pro3 shot tour with a Matterport Classic Pricing cloud account.

Two long-time Matterport Service Providers discuss these Pro3 pain points on these (above) WGAN-TV Podcasts:

1. Transcript: WGAN-TV | Matterport Pro3 Camera: First Impressions with Southern 3D Tours
2. Transcript | Matterport Pro3 Camera: First Impressions by RKO Photography

WGAN Forum Related Discussions

1. Matterport Pro3 Camera is Nice... Unless you Have a MP Classic Cloud Plan
2. Will the Matterport Pro3 Camera work with Matterport Classic Cloud Plan?
3. WGAN Forum Discussions tagged: Matterport Classic Pricing | Pro3 | Pro3 AND Matterport Classic Pricing

Best,

Dan


WGAN Forum Discussion: WGAN Cheat Sheet: Cost Worksheet for Matterport Pro3 Camera


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Matterport Pro3 Camera | Matterport Pro3 Camera Acceleration Kit
Post 3 IP   flag post
Regina, Saskatchewan Canada
Queen_City_3D private msg quote post Address this user
Such a stupid, arbitrary decision.

We have a Pro1 Camera (which sits on a shelf as a paperweight), two Pro2's and a Pro3, and yet we've only done 2 jobs with our Pro3 so far because of the hosting issue and inability to transfer.

This is making is very difficult to collaborate with other MSPs.

Matterport... you can be very clever on this issue...

I'd be willing to pay upwards of $10 per model for Pro3 Models to be transferred to a classic account. If it didn't have to be a Pro3 model then I'd stick with the Pro2 camera but then it would allow me more business with the Pro3 model.

It's been ridiculous when another MSP asks you to help them out to scan something to transfer to their account and you have to have this discussion about what hosting plan they're on.
Post 4 IP   flag post
3SixtyNow private msg quote post Address this user
This is another example of how greedy Matterport is and how they don't truly value the customers that have been with them for years.
Post 5 IP   flag post
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