Not able to transfer Matterport model: How about you? Solution?

Queen_City_3D

3

3 yearsMeidansha (1091): Not directly related but along those lines: I had problems getting statistics at the end of last month. I would click the "get my stats" button and nothing would happen. No email or anything. I had to screen shot it in the end. Any other functions affected?

Matterport content ownership question

dave3d

7

3 yearsDanSmigrod (32540): @dave3d This is a "must read" WGAN Forum discussion: => Listing goes to another broker? Matterport? (I wrote that post on April 17, 2018.) Does that help? Dan

Matterport Transfer Issues to Classic Account (PRO2 Camera)....

Queen_City_3D

40

3 yearsQueen_City_3D (3159): Glad to hear it's working again. I was worried as we have a few jobs this month for one of our clients that are out-of-area for us and we have sub-contracted that work to other MSPs who are supposed to then transfer the model to us. I was concerned about having to give them our log-in details to get an upload. I did hear back from Support late last night: "When it comes to transferring the space, our senior support team responds...

Can a Matterport Pro3 scanned project be transferred to a Classic Plan?

aerialpixels

5

3 years3SixtyNow (484): This is another example of how greedy Matterport is and how they don't truly value the customers that have been with them for years.

Warning - Do not use the new "jobs" feature to import models

kaliforniatuffy

8

3 yearskaliforniatuffy (38): Edit: I should have said do not use the new "spaces" feature on the app to import. Also, the .zip file suddenly decided to work. Thankfully, this version of the model is not totally degraded and destroyed. In any case, DO NOT use "spaces" to import a job, unless you want a destroyed version of your model. Using the restore from a .zip file is the better way to go. The "spaces" import feature should come with a...

Video: How to transfer a Matterport space in Matterport Workshop

DanSmigrod

1

4 yearsDanSmigrod (32540): https://youtu.be/8F3I5LxF1MoVideo: How to transfer a Matterport space in Matterport Workshop | video courtesy of Learn 360 Photography YouTube Channel | 22 March 2022

Transfer Space to Customer: Do hidden scans stay hidden?

jpierce360

4

4 yearsjpierce360 (160): Good point Ron! I'll let them know, I just don't want them to have to do anything. its fine if they see the hidden pieces and edit tools.

Moving 360 scan to another model

NC3D

6

4 yearslilnitsch (6473): Another variation: https://my.matterport.com/show/?m=oiFd6QfsX14&cloudEdit=1&sr=-3.06,.01&ss=1

Matterport Video: Capture for Android: Backup + Restore your Model Data

DanSmigrod

1

4 yearsDanSmigrod (32540): https://youtu.be/gVR0S0veqZ8Matterport Video: Capture for Android: Backup + Restore your Model Data | Video courtesy of Matterport YouTube Channel | 13 January 2022 How might you use this Matterport Export/Import (Restore/Transfer) Feature? ✓ Matterport Video: Capture for iOS: Backup + Restore your Model Data Transcript Amir Frank: - There will definitely come a time when you want to Back-up your model data and it's...

Matterport Video: Capture for iOS: Backup + Restore your Model Data

DanSmigrod

1

4 yearsDanSmigrod (32540): https://youtu.be/lu7T2zwGv3gMatterport Video: Capture for iOS: Backup + Restore your Model Data | video courtesy of Matterport YouTube Channel | 13 January 2022 How might you use this Matterport Export/Import (Restore/Transfer) Feature? ✓ Matterport Video: Capture for Android: Backup + Restore your Model Data Transcript Amir Frank: - Clearly, there are many reasons why you might want to Back-up, Restore, or Transfer your model...

Question about transferring Matterport spaces

sandhun

5

5 yearsWingman (4701): They cannot share publicly with a free account but they can do it on a Starter one with 5 active models for $9.99/month. You cannot submit a Pro2 model for processing on a starter account but you can process on yours and transfer it into a starter account.

Transfer Gate good news

schaferu

3

5 yearsMeshImages (3287): @schaferu this may be a hint, that Matterport is completely reworking the business model, again? I would definitely do so for the following reasons: 1) the AEC business with Leica BLK and Pro2 processing and hosting for collaboration is not really fitting into the current model. You get it for 60 USD per month, which is close to nothing compared to competitors 2) And there is strong competition ahead in other industry verticals with 3D tour...

Is Matterport blocking transfers from NEW to OLD Matterport Pricing Plans?

DanSmigrod

56

5 yearslilnitsch (6473): @DanSmigrod This change doesn't effect my business ~ I occasionally have transferred from my Classic account into the New accounts or Classic to Classic but, never from one of the New plans to a Classic

How to transfer a Matterport Classic Plan to Someone Else

DanSmigrod

2

5 yearsBrokerBruce (281): Thanks for the rapid response. That is the post I was looking at that brought up my question. Thanks, I’ll try your other suggestions.

No transfer is allowed anymore from new plans to old classic ones

Wingman

4

5 yearsbriangreul (684): It's also worth mentioning that when they rolled out the new pricing it had been calculated to provide a certain amount of ongoing revenue. Any software company needs to monetize it's product to stay in businss. The fantasy land of seed money to burn in a pit just doesn't work and investors tire of it quickly. Matterport has gone through a chunk of cash without producing sizeable profits. If they were producing sizeable...

Tip: Offer Hosting, Maintenance and Support Instead of Transferring Spaces

DanSmigrod

2

5 yearsDanSmigrod (32540): Hi All, And this related WGAN Forum discussion: ✓ Example of Charging for Matterport Monthly Hosting, Support and Maintenance Best, Dan

Can I transfer a model from the Capture app to another?

delucasso

8

5 yearsDanSmigrod (32540): @delucasso While @Oboldyrev finds this easy; I think of it as frightening. It should be an Apple-like experience. Dan

Cloning Matterport spaces

schaferu

7

5 yearslilnitsch (6473): Unfortunately, even if a Matterport support staff were to duplicate the model all of the edits (mattertags, highlight reals, etc) would have to be re-done as it creates an entirely new URL Even back in the day when we had the Amazing Dee still at Matterport to merge models together she recommended not making any edits until after she had merged the 2 spaces together

Transferring a Matterport Classic and Transferring Models Between Accounts?

TimothyThomas

4

6 yearsTimothyThomas (77): Wellllll the gift card idea to transfer didn't work for us... had to use a real credit card. But other than that transferring a Classic account to a new owner worked. Now to see about transferring spaces from the new plan to the classic plan to see if that still works. Thanks all for the help T

Help please transferring to iPhone 8+ And iXplorer challenge

mikemay1

8

6 yearsbriangreul (684): On the subject of speed... the iPad Pro 2020 is a beast. It will align the scans pretty much as fast as they copy to the device. The only time I've seen it not do this is when I was exploring the limits of the app. Around 1100 scans the first scan alignment would take 5 to 7 minutes. The app seems to have no concept of where to start and I think it starts at the beginning looking for a match. For the record, I made it to 1144 scans...

Moving Matterport models between plans?

denlee

3

6 yearsdenlee (211): Thanks Dan.

How does the "Matterport Transfer Space" work?

BrianM

20

6 yearsDanSmigrod (32540): Hi All, Reminder How to do Matterport Transfer Space requests. Dan

Transcript: Fast Start, Gorgeous Website for Matterport Service Providers

DanSmigrod

2

6 yearsDanSmigrod (32540): Hi All, Here is a WGAN Premium Member example of a Fast Start website powered by 3DVR: ✓ [url=www.photogenicusa.com]Photogenic USA[/url] Happy New Year, Dan

Matterport tour ownership transfer

Kumar

5

6 yearsKumar (547): @MeshImages - considering non edited tour being transferred, how much will I end up paying?

10 Things Matterport Should do for Matterport Service Providers (Please)

DanSmigrod

20

7 yearsConvrts (240): Yeah the active model thing is a weird one? Who's creating tours to archive? Is this for real estate where the house is sold and you archive it until the new owner decides to sell?? Am sure there's some business model for whom this is of great value and presumably thats why we're seeing it (because it surely just cant be save a little bit of server space) but none of my clients will be wanting to put their tours in refrigeration...

How to transfer a Google Street View Tour to/from a Client's Account

DanSmigrod

6

7 yearsDanSmigrod (32540): From this WGAN Forum discussion:

Can Matterport model be transferred while still processing?

Queen_City_3D

10

7 yearsDeeJ (116): Yes, during Matterport processing, you cannot get to GSV mode, but Support can transfer your Space to a different account. We cannot upload to GSV until the Space is done processing!

Hosting Fees

3dVuz

7

7 yearshometakes (1134): thats silly. so you have to un-archive it just to see the model in workshop?

Transferring ownership of a scan to a client

Liam_Tayler

1

8 yearsLiam_Tayler (239): Hello, I read the post about transferring a scan to another hosting account, which seems straightforward, but (especially with the lite camera etc) Is it possible to transfer ownership of a single scan directly to a client and have them pay a low monthly fee? (the client wants to 'own' the scan (even though I know that Matterport always keep a copy). From what I can see, the lowest 'Cloud' account is a $49 USD, is that...

Transfer Ownership of 360º Photos to Client?

DanSmigrod

3

8 yearsfrstbubble (639): @Metroplex360 Thanks for the advice!

Transfer Model Also Transfers Copyright?

DanSmigrod

4

8 yearsGerhard (1484): @DanSmigrod You beat me to it. So a new week starts again. I don't believe this escaped them at all. They need to find ways to word things differently but still do the same thing. You will also see they don't refer to it anymore as photography lol. Maybe they found a very clever FINE PRINT lawyer on FIVERR and is jumping the loopholes. If this company repeats next week all over again, it will be very worrying. But...

Selling Old Matterport Models to Other Agent

WindyCityDrones

9

8 yearsfrstbubble (639): Depending on how you sell the original tour. We license the tour for use by the realtor for the listing. If the listing expires and a new agent gets the listing then you have every right to re-license it. I would talk to the first agent though and possible offer part of the selling price to compensate them for the chance taken. I would build a better relationship. I believe there are many professional photographers that would resell real...

MP Capture Models - Transfer, Copy, Move?

petefstopuk

4

8 yearsDanSmigrod (32540): @petefstopuk ✓ How to Backup Your Matterport Spaces on iPad Dan