Urgent: Uploading to Matterport FAILED multiple times?12218
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rzphotoman private msg quote post Address this user | |
I just tried to upload 3 models to Matterport sand all 3 failed. Is anyone else having this issue? |
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jpierce360 private msg quote post Address this user | |
| I had this problem once with a 120K sqft warehouse and I had to get customer support working on it. Matterport has the files but for whatever reason the project failed to process on their side. | ||
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Thalore private msg quote post Address this user | |
| I just had the same problem with a house I just scanned this morning. | ||
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rzphotoman private msg quote post Address this user | |
| Just sent an URGENT request into Mattort support. What are the odds they don't get back to me anytime soon. | ||
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jpierce360 private msg quote post Address this user | |
| I think its across the board. The 3 I just submitted today failed as well. | ||
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rzphotoman private msg quote post Address this user | |
| I just talked to Matterport support...suprise...and was told it should be fixed in a couple of hours. Try reprosseng then. | ||
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jpierce360 private msg quote post Address this user | |
| Lucky!!! We'll keep an eye on it. | ||
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 WGAN BasicMember Denver |
pixelray private msg quote post Address this user | |
| I get the little red icon all the time ...just hit upload again and it picks up where it left off...go through that process many times on some. | ||
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 Nadir Patchand MP2Edit Lima, Peru |
tresdepro private msg quote post Address this user | |
Same here  |
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 WGANBasic Member Seattle |
kjoman private msg quote post Address this user | |
| Same here - but was able to re-upload and got it back already (in about 3 hours) | ||
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Nadir Patch and MP2Edit Lima, Peru |
tresdepro private msg quote post Address this user | |
| Just an update guys ...Well finally it went through All I did was duplicate the model on the iPad and upload it again  |
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