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'Uploading' Topics

TitleAuthorPostsLast Post
Help please! upload to Matterport (90 scans) but the upload never completed DanSmigrod 8 1 yearWingman (4182): as for loosing login details in the app and the app uploading nowhere it is happening to a lot of us. Since login off and login in does not always help and actually quite a long process I think checking in spaces in the app and seeing your process tours before attempting to upload at least can give us indication if the app still hold authorization to your account.
Uploading issue - please help!! trevornelson 12 3 yearstrevornelson (25): Sorry for not responding sooner - it looks like it must have been a server issue (?) as it's now back up and running like normal. Scared me for a moment, but I think everything is okay, thanks for the replies!
Urgent: Uploading to Matterport FAILED multiple times? rzphotoman 11 4 yearstresdepro (372): Just an update guys ...Well finally it went through All I did was duplicate the model on the iPad and upload it again :)
Cupix - Waiting in queue (After 2 years, still don't understand) pguerreiro 3 4 yearsTette99 (69): I think maybe because their processing server is not in the US?
Trouble uploading to Matterport today (Friday, 3 April 2020): Oops issue DouglasMeyers 9 4 yearsWingman (4182): I am sure they will. It has not just been fast for the last two days. They have been processed fast for me for at least two weeks.
Video: Matterport Academy | Uploading to the Cloud (Lesson 5) DanSmigrod 1 5 yearsDanSmigrod (30102): Matterport Academy | Uploading to the Cloud (Lesson 5) with Matterport Content Marketing Manager Amir Frank | Video courtesy of Matterport YouTube Channel (28 September 2017) Hi All, If you are just getting started with Matterport, here is Matterport Academy | Uploading to the Cloud (Lesson 5) (above) with Matterport Content Marketing Manager Amir Frank. Video Transcript Hi, I'm Amir from...
GeoCV Viewer & Tour Editor #66 Release sameerak 5 5 yearsMikhailBombin (21): @Wingman , i'd like to correct Sameer's post a bit. If you'll make a set of staged panoramas and put them in the reprocessing tab they would affect the model, but it won't be 100% correct. Model is textured by panoramas (that's why removing reflections would make them disappear in the model too), but this textures are placed on the existing geometry. So if you'll add some posters on the wall it would appear in the model and would look good, but...
Any way to force Matterport to upload in the background? mjstef 8 5 yearsmjstef (21): Auto sleep is off but I can't use the Ipad for anything for 6-8 hours while a space uploads...…..
house not lining up fotoguy 6 5 yearsfotoguy (835): Thanks Dan. I just submitted an online support request and attached the image. I believe they work on pacific time so there is still time for them to call today.
Matterport slow processing rzphotoman 6 5 yearsrzphotoman (1831): I did re-upload all 3 scans and they were finished in a few hours...the original 3 are still processing. Thanks everyone.
Uploading to the Wrong Matterport Account Matt19 4 5 yearsDanSmigrod (30102): @Matt19 Obviously a missed opportunity by Matterport to surprise and delight a Client. Dan
Urgent Advice Needed - Models Not Uploading Chemistrydoc 21 6 yearsDanSmigrod (30102): Open thread to view post.
Help! My latest MP scan won't upload... RobertGalletta 16 6 yearsDanSmigrod (30102): ABBA, Here we go again .... Help- Tours not uploading- upload stating at 0% Dan
Matterport customer service non existent... mjstef 26 6 yearsDanSmigrod (30102): @mjstef Are you using an Apple charger and cable or a 3rd party charger and cable? Dan
Issues uploading scan to GSV Bryan 4 6 yearsChi3d (16): anyone know if they are working on it. Been trying for days to upload for a client with no luck.