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How ToTransfer Space

Can Matterport model be transferred while still processing?9455

Regina, Saskatchewan Canada
Queen_City_3D private msg quote post Address this user
Has anyone tried transferring ownership of a model from one account to another while its still processing?

I have a couple models uploaded and processing now, and I considered just trying to transfer before they've completed, but I don't want to screw up the processing as its rather time sensitive to work on after processing is complete.
Post 1 IP   flag post
WGAN Forum
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Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@Queen_City_3D

Please take a hit for the team and find out 😎

Dan
Post 2 IP   flag post
Regina, Saskatchewan Canada
Queen_City_3D private msg quote post Address this user
I guess I can make a copy and upload it as a trial... I'll report back what I learn.
Post 3 IP   flag post
DeeJ private msg quote post Address this user
Unfortunately you cannot transfer a Space while it's processing, but Support can!

Transferring Spaces does NOT affect processing.
Post 4 IP   flag post
Regina, Saskatchewan Canada
Queen_City_3D private msg quote post Address this user
@DeeJ Thanks for answering that question!
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WGAN Forum
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DanSmigrod private msg quote post Address this user
👍
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Queensland, Australia
Wingman private msg quote post Address this user
There is an option in Matterport to edit the tour that has been placed on Google Maps through their app.

I have just tried it to see what will happen if I add a second account there. I have added my second gmail email and selected it in Edit mode. I have got the following message after clicking Next:

"The account you have selected is not the account we have on record as being the one used to publish the model: blahblah@gmail.com.

If you are sure that you want to proceed with this account, press "Accept" below. Otherwise, press "Back" and select another account.

I guess what will happen is the tour will be published under a new account but there is nothing to explain what will happen with the tour published under blahblah@gmail.com. My guess it will be transferred to the new account and removed from blahblah@gmail.com account.


As for transferring during processing I personally would not do it until all panos are connected by Google. Otherwise I may run into a problem with authorizations in order to fix it on Google Maps.
Post 7 IP   flag post
DeeJ private msg quote post Address this user
If you edit an upload to GSV for a Space that has already been uploaded, the prior upload should be removed and the new one replaces the prior version.

I believe the transfer question was related to the processing of a Space an not processing an upload to GSV. I believe that you can transfer a Space while it's still uploading to GSV. Transferring a Space should not affect that either.
Post 8 IP   flag post
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Queensland, Australia
Wingman private msg quote post Address this user
During processing Matterport edit GSV mode is not available. But I guess and as per your previous reply Matterport Support can do even if it is still processing.
Post 9 IP   flag post
DeeJ private msg quote post Address this user
Yes, during Matterport processing, you cannot get to GSV mode, but Support can transfer your Space to a different account. We cannot upload to GSV until the Space is done processing!
Post 10 IP   flag post
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