Helping You Connect the Dots to Succeed Faster
WGAN-TV: Now Playing
Next on WGAN-TV Live at 5
Free WGAN Map
Locations of Matterport Pro3 Camera Service Providers and see the number of Matterport Pro3s and/or BLK360s for each Matterport Pro.
View WGAN Map
Contact Info
Locations of Matterport Pro3 Camera Service Providers and see name, company, website, email and mobile phone for each Matterport Pro.
Join WGAN Sponsor
Get on the Map | A Service of We Get Around Network (not affiliated with Matterport)
One Order  |  One Quote  |  One Contact
Book Multiple GLOBAL Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facilities Management
Last 24 Hours: 713 Unique Visitors
9,032 WGAN Members in 148 Countries
Last 30 Days: 38,564 Page Views | 18,538 Unique Visitors | 37 New Members
We Get Around Network Forum
Quick Start | WGAN Forum
MobileTroubleWifi

Matterport viewer on mobile is extremelyslow5944

yoon2366 private msg quote post Address this user
Hi,

It seems to be a recent phenomenon that a matterport player on mobile(smartphone) is extremely slow. My wifi speed is 243 mbps and an initial loading takes over a minute for a small model. I tried it on multiple other wifi and they have the same problems. However, when I run it on LTE(mobile data), it does not have any problem... Does anyone experience the same issue? If it's the server issue of Matterport then it could be very serious issue for all of us.

Thank you

Eric
Post 1 IP   flag post
TrustedPhotoDC private msg quote post Address this user
Sounds like your wifi network is the culprit here.

Show some test results - http://www.testmyspeed.com

Also is your device the priority on the WiFi network? Lots of reasons why even with a good connection, your speed will be slow.

I haven’t noticed any specific issues with WiFi.
Post 2 IP   flag post
101436 2 2
This topic is archived. Start new topic?