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CoStar: Matterport Spaces can be Posted Anywhere; CRMLS Issues Correction21255

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CoStar Media Release
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Screen Grab provided by CoStar

CoStar Group sets the Record Straight on Matterport Spaces

Arlington, Va. (October 21, 2025) – CoStar Group, Inc. (NASDAQ: CSGP), a leading provider of online real estate marketplaces, information, analytics, and 3D digital twin technology, announced its continued support for Matterport Spaces across all media channels.

Zillow is again engaging in anti-consumer conduct, claiming that CoStar Group has “restricted the use of Matterport 3D virtual tours outside of CoStar-owned sites.” This is untrue. Matterport Spaces—i.e., our 3D virtual tours—purchased through Matterport may be displayed on any site.

If anyone signs up for a Matterport subscription and creates a Matterport 3D virtual tour—what we call a Matterport Space—they can post the Space wherever they like. These Matterport Spaces can be input into all MLSs for distribution on all IDX websites and portals, including Zillow. At least one MLS, CRMLS, has already issued a correction, confirming that its members may continue to use their Matterport Spaces on their listings.

Thousands of businesses leverage Matterport Spaces for a wide variety of uses, ranging from architectural design to construction management, insurance adjustment, industrial operations and manufacturing, and everything in between. Only CoStar Group media created for exclusive use on CoStar Group platforms, such as Matterport Spaces shot by CoStar Group photographers for Homes.com memberships or Apartments.com advertising, remain proprietary.

Gene Boxer, CoStar Group’s General Counsel, said:

“Zillow is trying to mislead agents to divert attention from five lawsuits filed against Zillow in the last four months: (1) Compass sued Zillow for its anticompetitive listing ban; (2) CoStar Group sued Zillow for massive copyright infringement; (3) a class of plaintiffs sued Zillow for their deceptive lead diversion through the use of the ‘contact agent’ button; (4) the FTC sued Zillow for entering into an anticompetitive agreement with Redfin; and (5) five states sued Zillow for the same anticompetitive agreement. Zillow’s recent partnership with ChatGPT is also being questioned by MLSs.

Zillow’s misstatements are a pretext to exclude a superior, competing product from its network. Resorting to these anticompetitive tactics against CoStar Group demonstrates that Homes.com and Matterport are succeeding.”


About CoStar Group

CoStar Group (NASDAQ: CSGP) is a global leader in commercial real estate information, analytics, online marketplaces, and 3D digital twin technology. Founded in 1986, CoStar Group is dedicated to digitizing the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.

CoStar Group’s major brands include CoStar, a leading global provider of commercial real estate data, analytics, and news; LoopNet, the most trafficked commercial real estate marketplace; Apartments.com, the leading platform for apartment rentals; Homes.com, the fastest-growing residential real estate marketplace; and Domain, one of Australia’s leading property marketplaces. CoStar Group’s industry leading brands also include Matterport, a leading spatial data company whose platform turns buildings into data to make every space more valuable and accessible, STR, a global leader in hospitality data and benchmarking, Ten-X, an online platform for commercial real estate auctions and negotiated bids and OnTheMarket, a leading residential property portal in the United Kingdom.

CoStar Group’s websites attracted over 141 million average monthly unique visitors in the second quarter of 2025, serving clients around the world. Headquartered in Arlington, Virginia, CoStar Group is committed to transforming the real estate industry through innovative technology and comprehensive market intelligence. From time to time, we plan to utilize our corporate website as a channel of distribution for material company information. For more information, visit CoStarGroup.com.

Source: CoStar
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This is a developing story...

But the ISSUE of importance here/now is not whether a Matterport tour "may be displayed on any site" as Matterport assures us. The issue is whether it will show up on Zillow! At this point, the facts are pointing to a negative! Try and find a Matterport tour being displayed for a listing on your MLS. In my area, I couldn't find one, even after referencing the MLS to identify active listings that had Matterport links in their MLS profile. The links are there but the tour is nowhere to be found on the Zillow listing pages.

I think we are past the clarification of whether individual service providers (us!) can freely post Matterport tours (as per the release above). The next hurdle is what action to take now that Zillow, the top-ranking search site for real estate searches, is not displaying the Matterport tours that we produce and our agent/clients pay for.
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