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Bombshell from Los Angeles - CRMLS21251

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Home3D private msg quote post Address this user
This just arrived in the inbox of all members of the CRMLS in Los Angeles, including my wife Marion, a Berkshire Hathaway agent. What does it mean? I wish I understood - in depth. Dive in, anyone brave enough.
- Kevin

- - -

This comes as a response to CoStar’s updated terms of use
Please read below to learn what qualifies for removal

Marion,

CoStar has recently updated their Media Rights and Terms, which applies to all users of their products. Out of respect for their terms and to ensure compliance with intellectual property protections, all CRMLS users must IMMEDIATELY remove ANY media from their listings that originated from Homes.com, CoStar, or any other CoStar-affiliated organization or entity. According to CoStar’s terms, this includes “photographs, imagery, videos, virtual tours, and any other media created or acquired by or on behalf of CoStar Group.” This would also include Matterport virtual tours and floor plans.

Removal of such media is required from all listings in any status, including final statuses such as Closed, Cancelled, and Expired.

If you need assistance removing CoStar-owned media from listings in a final status, please contact compliance@crmls.org.

Failure to comply with CoStar’s request to remove their intellectual property from the MLS will result in a $1,500 fine.

Summary of Relevant Terms:

Section 4 – Prohibited Uses
CRMLS operates as a broker cooperative. In Section 4 of CoStar’s terms, they state:

“CoStar Group Media may not be used or displayed on any third-party platforms, websites, or listing services that compete with CoStar Group’s products and services.”

CoStar’s terms do not define what constitutes a “competitor.” While CRMLS does not consider itself a competitor, it remains unclear how CoStar defines this term.

Out of an abundance of caution in protecting our users from possible compliance issues, and to respect CoStar’s intellectual property rights, CRMLS has determined that all media originating from CoStar, Homes.com, and any CoStar-affiliated company be removed from all listings.

If you have concerns or questions regarding these updates to CoStar’s Media Rights and Terms, we encourage you to reach out to CoStar directly for further clarification.

California Regional MLS
Post 1 IP   flag post
Buster6070 private msg quote post Address this user
Lol, was just forwarded the same letter from my sister out of Newport Beach. Be curious to see how many boards follow suit.
Post 2 IP   flag post
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DanSmigrod private msg quote post Address this user
@Dataventurer

You are in California.

Does this affect you?

Best,

Dan
Post 3 IP   flag post
vrephoto private msg quote post Address this user
I would be interested to know if the change in TOS was reviewed by the boards attorneys and this policy and letter was their recommendation or just some overzealous guy at your local MLS without enough information and definitely not enough oversight.

Also, I wish zillow and co-star and matterport and the MLS would take the time and work this crap out before flooding our inboxes with these garbage knee-jerk reaction emails. Come on guys. Stop arguing in front of the kids.
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DanSmigrod private msg quote post Address this user
@Home3D

Thank you for posting.

I can't even imagine ...

I have reached out to Matterport -- and CoStar -- for an official response.

Dan
11 pm ET Monday, 20 October 2025
Post 5 IP   flag post
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Gilroy, California
Dataventurer private msg quote post Address this user
@DanSmigrod I haven't received anything in my broker email box. Yet.

I personally think the MLS' mandate is a huge over reaction. I don't think they understand the terms being presented by CoStar.

A Matterport tour created by a media provider would seem to be the property of the media provider, not Matterport. Their terms are describing media that CoStar and company produces. The language in the CoStar announcement appears to me to continue to permit Matterport tours to be syndicated on the real estate search platforms.

Zillow is the one, here, who is playing games by pushing Matterport off their site and blaming Matterport's licensing terms for the API (which apparently hasn't been actually used for some time, so that can't be the real issue).
Post 6 IP   flag post
GarySnyder private msg quote post Address this user
If I read this correctly CS/MP are telling MSP's they must remove any MP content from all completive services. I await you feedback but I think my interpolation of this email is correct.
Post 7 IP   flag post
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