Helping You Connect the Dots to Succeed Faster
WGAN-TV: Now Playing
Next on WGAN-TV Live at 5
Free WGAN Map
Locations of Matterport Pro3 Camera Service Providers and see the number of Matterport Pro3s and/or BLK360s for each Matterport Pro.
View WGAN Map
Contact Info
Locations of Matterport Pro3 Camera Service Providers and see name, company, website, email and mobile phone for each Matterport Pro.
Join WGAN Sponsor
Get on the Map | A Service of We Get Around Network (not affiliated with Matterport)
One Order  |  One Quote  |  One Contact
Book Multiple GLOBAL Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facilities Management
Last 24 Hours: 1,105 Unique Visitors
8,992 WGAN Members in 147 Countries
Last 30 Days: 36,795 Page Views | 19,505 Unique Visitors | 34 New Members
We Get Around Network Forum
Quick Start | WGAN Forum
Is Matterport DownQuestionsUrgent

Is Matterport down? [10:28 am ET to 12:46 pm ET Wednesday, 31 Jan. 2024]19434

misho73 private msg quote post Address this user
I cannot access any of my spaces
Post 1 IP   flag post
WGAN
Standard
Member
Chicago
rzphotoman private msg quote post Address this user
I can't even login. Just get a white screen.
Post 2 IP   flag post
Nadir Patch
and MP2Edit
Lima, Peru
tresdepro private msg quote post Address this user
Same here
Post 3 IP   flag post
WGAN
Standard
Member
Osaka, Japan
Meidansha private msg quote post Address this user
Yep me too.
Post 4 IP   flag post
WGAN
Standard
Member
Osaka, Japan
Meidansha private msg quote post Address this user

Post 5 IP   flag post
Nadir Patch
and MP2Edit
Lima, Peru
tresdepro private msg quote post Address this user

Post 6 IP   flag post
Rvcbastos private msg quote post Address this user
same
Post 7 IP   flag post
MeshImages private msg quote post Address this user
Same here in Berlin, Germany 🇩🇪
Post 8 IP   flag post
hayyu360 private msg quote post Address this user
Same here
Post 9 IP   flag post
ukvisualimmersion private msg quote post Address this user
Same here for me in the UK, it’s so frustrating as I don’t get any email or notification that there is an issue and then all my clients begin to call to see what is happen and I have no answers!
Post 10 IP   flag post
Regina, Saskatchewan Canada
Queen_City_3D private msg quote post Address this user
Also down in Canada...

@tresdepro noticed you're from Lima... I'm going to be there myself in 2 weeks time. Any word if the trains to Machu Picchu are back open after the protests?
Post 11 IP   flag post
WGAN
Standard
Member
Chicago
DZeigler private msg quote post Address this user
I had trouble last night logging in. I tried this morning and no issues. In the US.
Post 12 IP   flag post
3dscanindonesia private msg quote post Address this user
Indonesia:

There is no access to Matterport and no model available.
Post 13 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
Degraded Performance
New incident: Identified
Matterport platform engineers have identified and are working to resolve an issue related to Showcase, Workshop, Cloud, Cart, and Discover. Ordering Add-ons may also be affected. We apologize for the inconvenience.
Time posted
Jan 31, 15:28 UTC
Post 14 IP   flag post
Regina, Saskatchewan Canada
Queen_City_3D private msg quote post Address this user

Post 15 IP   flag post
Nadir Patch
and MP2Edit
Lima, Peru
tresdepro private msg quote post Address this user
@Queen_City_3D I didn't know about that but it looks like they are going to resume operations very soon. I'll send you and email
Post 16 IP   flag post
JudyGehrlich private msg quote post Address this user
Not working for me. Ohio USA
Post 17 IP   flag post
WGAN
Standard
Member
Chicago
rzphotoman private msg quote post Address this user
Working now in Chicago
Post 18 IP   flag post
JudyGehrlich private msg quote post Address this user
Working now in Ohio
Post 19 IP   flag post
Shakoure private msg quote post Address this user
Running normal in NY... Hope everyone else's has gotten resolved.
Post 20 IP   flag post
hayyu360 private msg quote post Address this user
Working fine in London
Post 21 IP   flag post
misho73 private msg quote post Address this user
Yes it seems issue is resolved.
Post 22 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user

Tips of the Week

---

Tip: How to Get email notifications that Matterport is down

@misho73

Thank you for being the first WGAN Forum member to report this problem.

And, you post was two minutes BEFbold textORE I received Matterport's official email alert.

---

Hi All,

Wondering if Matterport is down (like this morning)?

In addition to checking the We Get Around Network Forum, Matterport offers a free email alert service when Matterport is down.

You can subscribe to auto-generated Matterport email system updates here.

You can also receive text alerts from WGAN when Matterport goes down (and other urgent news).
Sign-up for WGAN Text Alerts here (WGAN.INFO/textme)... powered by texting platform: www.SimpleTexting.com

1. United States Only | Must be a WGAN Forum Member
2. Msg and data rates may apply | 10 messages per month
3. Reply STOP to 877-805-0960 to cancel | Terms and Privacy Policy.
4. We Get Around Network texting powered by SimpleTexting
5. Text Alerts provided by: We Get Around Network

Best,

Dan

P.S. Below are screen shots of Matterport email alerts that I received today (31 January 2024), when Matterport (unexpectedly) went down as described by WGAN Forum Members in this discussion.

---

1. 10:30 am ET Wednesday, January 31, 2024



---

2. 11:46 am ET Wednesday, January 31, 2024



---

3. 12:46 pm ET Wednesday, January 31, 2024

Post 23 IP   flag post
101046 23 23
Log in or sign up to compose a reply.