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Matterport Capture AppProblemsQuestionsScanningUrgent

Urgent: Matterport Capture app won’t start up? [In the midst of scanning]15934

NC3D private msg quote post Address this user
Anyone experience this problem?
It tries to load, but gets hung up.
Tried restarting, deleting files…
Thanks for any help! I’m stuck in the basement of this house now. Lol

I’ve attached a photo of where it seems to be stuck.
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WGAN Forum
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WGAN-TV Podcast
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DanSmigrod private msg quote post Address this user
@NC3D

Are you on the latest OS?

(No photo attached)

Dan
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WGAN Forum
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DanSmigrod private msg quote post Address this user

Screen Grab: 3:05 pm ET Wednesday, 10 November 2021

@NC3D

Matterport Status Page (screen grab above) showing no issues with Matterport Capture, as of 3:05 pm ET Wednesday, 10 November 2021

Subscribe to Matterport Status Page for Updates

Dan
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NC3D private msg quote post Address this user
Thanks Dan
I think I figured it out.
IPad drive was maxed out, so affected performance. After deleting files I was able to open the app. Once I got that open, I was able to delete several huge scans. Works like a charm now.
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DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by NC3D
Thanks Dan
I think I figured it out.
IPad drive was maxed out, so affected performance. After deleting files I was able to open the app. Once I got that open, I was able to delete several huge scans. Works like a charm now.


@NC3D

That's great news!

Thanks for sharing how you solved the puzzle.

Best,

Dan
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