Is there a Bug in the floor plan view for multi-story scans?15344
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New Orleans, LA |
vgarcia private msg quote post Address this user | |
| Hi A client noticed today that if they go to the floor plan view of a 2 floor building, - click to view only view floor 1 - click anywhere on the floor plan, instead of it switching to walk mode on 1st floor, it shows floor 2 of the building. so essentially, from floor plan view you are not able to click into walk mode directly for the 1st floor. ---please note that this is for a building which has the same footprint for both floors.-- If floor 1 has a wider footprint than floor 2, clicking on the non matching of F1 area will take you to floor 1 It works ok from 3d dollhouse. Can anyone confirm this on one of your models? thanks Victor |
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 WGAN ForumFounder and Advisor Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @vgarcia Can you share: 1. Matterport tour URL? 2. Mini-map showing all floor scan points? With these two visuals, it is likely that we can help you trouble-shoot. I would get a ticket started with Matterport Support too. Dan |
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