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bugCapture AppProblemsUrgent

Urgent: Matterport capture app not opening; help please?11227

Cincinnati, OH
leonherbert private msg quote post Address this user
I just completed scanning 3 locations today, 5 separate models. I was trying to upload and the app stopped uploading at 10% on first model. I tried resetting the ipad, closing out all apps and restarting the ipad. Now the app will not open, I have this happen before but after a few attempts the app worked. This time it simply will not open.

I have the newest iPad pro and 491 GB space on the pad. Anyone experienced this, know what to do?

Video of the behavior, thanks for any help.

Post 1 IP   flag post
WGAN
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Member
Chicago
rzphotoman private msg quote post Address this user
@leonherbert The capture app worked fine for me all day today. I just tried opening it up again and had no issue.
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