Walk out the door Issue5518
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LeventeSolczi private msg quote post Address this user | |
| I made a big scan. There is door at the backside and i cannot go outside straightly. I have to click to the right step if i want to get out. Why is that? I made a video for that. Video: https://youtu.be/2v58AKbLeCQ Modell: https://my.matterport.com/show/?m=QByGafpRYtq Thank You for help! |
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Putten NLD |
DannyBasting private msg quote post Address this user | |
| That's because you've scanned with the door closed from a distance, so there is 3D data that blocks your navigation. You can use the trim tool to mark the door opening as shown by @Marcel in this thread, using 2 trim lines facing each other. After trimming the door, re-upload the model and you should be good to go once processed. |
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erikolsonmba private msg quote post Address this user | |
| It looks like the point it blocked by a false depth issue. The door in that scan does not go away completely. You can see it as you click back to that spot. It acts like a wall instead of seeing through it. |
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LeventeSolczi private msg quote post Address this user | |
| Thank you! I going to trim the door after i'll upload again. | ||
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