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3D ShowcaseAdviceCapture AppHelp WantedScans

Editor not loading on new scans2532

Acomeau15 private msg quote post Address this user
Anyone come across this issue? all of my previous models seem to be loading fine in the back end however two scans which I completed yesterday seem to be having issues and i'm getting a "Workshop failed to load." message.

Any info on a fix or what could be causing the issue would be great!

-Alex
Post 1 IP   flag post
Frisco, Texas
Metroplex360 private msg quote post Address this user
Alex, see my post on 'Matterport Making Huge Changes'. I believe they have just changed their processing methods to include creation of 2 new floorplan map files (not publically available) as well as a set of higher resolution tiles for future use with their platform.
Post 2 IP   flag post
101436 2 2
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