Captur3d tours are currently down21427
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JamesG private msg quote post Address this user | |
| I was just contacted by a client informing me that their Matterport tour (with a Captur3d overlay) is currently not functioning. When I logged in to my Captur3d account, this message was at the top of the dashboard: "Access to the CAPTUR3D Creator Studio and Virtual Tours is currently limited due to a Matterport system issue. Our team is working with them to restore full access as a top priority. Thank you for your patience." Anybody happen to have any further details regarding this issue? |
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 CAPTUR3DTeam Melbourne, Australia |
AlexHitchcock private msg quote post Address this user | |
| Hi James, Alex here from the Captur3d team. Apologies for the current issue - it's an issue from Matterport's side with the SDK tokens. We are in contact with their team to get this fixed asap on top priority. Sorry for the inconvenience this has caused. I will provide an update as soon as we have one from the Matterport team. | ||
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 WGAN ForumFounder and Advisor Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
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 Owner,Managing Editor and Publisher of WGAN Forum and WGAN-TV Podcast Fairfield, California |
TomSparks private msg quote post Address this user | |
| @JamesG Thanks for posting this! | ||
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Owner, Managing Editor and Publisher of WGAN Forum and WGAN-TV Podcast Fairfield, California |
TomSparks private msg quote post Address this user | |
@AlexHitchcock Thanks alex for responding  tom |
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WGAN Forum Founder and Advisor Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
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JamesG private msg quote post Address this user | |
| @AlexHitchcock Thanks for the swift communication and continual updates (on this forum thread, as well as over email). As of mid-afternoon earlier today, all of my tours are fully functional again. | ||
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