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ProblemsWP3D

WP3D models not playing on Mobile19432

WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
Anyone else experiencing that tours are not loading on mobile devices using WP3D?

https://capturenw.com/vr-tour/12994-n-walden-loop-rathdrum-id-83858/skinned/

https://capturenw.com/vr-tour/atlas-e-missile-base/skinned/
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WGAN
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Member
Chicago
rzphotoman private msg quote post Address this user
All of my WP3D models are working on my iPhone 14 ProMax.
Post 2 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
I seem to get nothing but, a black screen regardless of Matterport or other link via iframe:


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WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
Just on mobile Desktop appears to work fine
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WGAN
Basic Member
Boston
Noddy private msg quote post Address this user
@Lilnitsch, for the links you posted, I only see black screen, on both mobile Android and laptop PC
Post 5 IP   flag post
WGAN
Standard
Member
Golden Valley, Minnesota
MarcelG private msg quote post Address this user
The same thing is happening on my gallery of WP3D models
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WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
@MarcelG

Sorry to hear. But, glad I am not alone
Post 7 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
@MarcelG

I have started a conversation with WP3D on this issue. You might want to do so, as well.

Also talking with them about a better looking MLS compliant tour presentation

My mock-up

Post 8 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
Quote:
Originally Posted by MarcelG
The same thing is happening on my gallery of WP3D models


So, this morning I spent a little time flipping switches on the backend of my website and found that in my website booster (10web.io) that either the CSS optimization or Lazy loader optimizations were effecting my tours from loading on mobile.

If you are running any optimizations on your site this may be worth a look as well.
Post 9 IP   flag post
101046 9 9
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