Helping You Connect the Dots to Succeed Faster
WGAN-TV: Now Playing
Next on WGAN-TV Live at 5
Free WGAN Map
Locations of Matterport Pro3 Camera Service Providers and see the number of Matterport Pro3s and/or BLK360s for each Matterport Pro.
View WGAN Map
Contact Info
Locations of Matterport Pro3 Camera Service Providers and see name, company, website, email and mobile phone for each Matterport Pro.
Join WGAN Sponsor
Get on the Map | A Service of We Get Around Network (not affiliated with Matterport)
One Order  |  One Quote  |  One Contact
Book Multiple GLOBAL Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facilities Management
Last 24 Hours: 164 Unique Visitors
9,256 WGAN Members in 149 Countries
Last 30 Days: 22,910 Page Views | 12,210 Unique Visitors | 29 New Members
We Get Around Network Forum
Quick Start | WGAN Forum
Matterport SupportProblemsProcessingProcessing ErrorProcessing Time

Matterport not processing images [Saturday, 2 December 2023]19289

WGAN
Standard
Member
Chicago
rzphotoman private msg quote post Address this user
Hi all,

Wondering if anyone is having an issue with Matterport not processing images downloaded from a model. I just scanned a property and tried to download some images from the home, and never got the download link from Matterport. Usually only take a few minutes. Is anyone else having the same issue?

Thanks.
Post 1 IP   flag post
ov3d private msg quote post Address this user
Same problem here. I've tried twice now. Might have to resort to one at a time.
Post 2 IP   flag post
WGAN
Standard
Member
Chicago
rzphotoman private msg quote post Address this user
I have Matterport support on hold...holding my breath.
Post 3 IP   flag post
WGAN
Standard
Member
Chicago
rzphotoman private msg quote post Address this user
No help from Matterport till Monday...as suspected.
Post 4 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
While not ideal ~ you can download images 1 at a time ~ looks like they are changing up the photos area with the ability to rename images in the dashboard


Post 5 IP   flag post
WGAN
Standard
Member
Chicago
rzphotoman private msg quote post Address this user
Tried that a few time now with no luck.
Post 6 IP   flag post
neonma private msg quote post Address this user
@rzphotoman
I thought the photo will appear in "Media" tab along with "Space" / "Detail"? "add-on".

The latest photo captured will be found at the bottom of the media list
Post 7 IP   flag post
neonma private msg quote post Address this user
I have just tried and it looks fine to me
Post 8 IP   flag post
WGAN
Standard
Member
Chicago
rzphotoman private msg quote post Address this user
Still not downloading for me.
Post 9 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
Snapshot link just appeared in my inbox this morning
Post 10 IP   flag post
104289 10 10
This topic is archived. Start new topic?