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Capture AppPro2Problems

Problems with Matterport Capture Update 4.18.0 (1604) (or just me)?17277

WallsCouldTalk private msg quote post Address this user
Is anyone else having issues with the latest app update? The load time for scans from Pro2 to ipad pro is taking 3-4 times as long as before the update.

It also freezes the tablet if you try to select Memory & Storage on the main menu.

Is anyone having similar issues? Any remedies?
Post 1 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
@WallsCouldTalk

What device are you running it on?
Post 2 IP   flag post
WallsCouldTalk private msg quote post Address this user
Ipad pro 11" 2nd gen. 1TB
Post 3 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
Appears to be working as normal on my back-up iPad w/a Pro2


Post 4 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
My production M1 iPad is still running 4.17.0 (1535) ~ just in case
Post 5 IP   flag post
WGAN Fan
CLUB Member
Coeur d'Alene, Idaho
lilnitsch private msg quote post Address this user
@WallsCouldTalk

Have you tried rebooting the iPad ~ I know it sounds stupid but, sometimes the simplest solutions do work
Post 6 IP   flag post
kaliforniatuffy private msg quote post Address this user
I am having other issues since the update.

Rooms that I have already scanned and that appear perfect, will suddenly change to having black holes and other data loss areas when I move into and begin scanning another room. I don't understand why this is happening, but I assume it's due to some app bug.

Has anyone else been experiencing this?
Post 7 IP   flag post
101429 7 7
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