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MatterTagsProblemsVideoVimeo

Vimeo autoplay not working in matterport link: something change?15453

ukvisualimmersion private msg quote post Address this user
I am suddenly having issues with my videos from Vimeo not automatically playing when hovering over the mattertag. It seems to be a recent thing and now effects all my models that previously autoplayed. I am sure I have changed a setting or something in Vimeo……….any advice welcome please
Post 1 IP   flag post
CharlesHH private msg quote post Address this user
There have been some problems with Matterport today and models not refreshing. Vimeo, I believe, goes through embedly and the problem could be there. Hopefully temporary.
Post 2 IP   flag post
CharlesHH private msg quote post Address this user
Been looking further into it. All mine seem to be ok.
Vimeo changed the interface not so long ago. I assume that you are using a paid account? I have Plus which is not expensive. Do you have a standard preset that you use for all videos? But you have to do a lot of actions to change a preset.
Refresh and perhaps clear cache and see if it still does it.
Post 3 IP   flag post
ukvisualimmersion private msg quote post Address this user
Thanks for your reply Charles it made me investigate further, turns out it was a setting change in my browsers that limited autoplay and therefore effected the matterport model. Now all working great!!! I’m producing a model for Team GB that links to selling NFT’s through the model, looking forward to sharing with the group!
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CharlesHH private msg quote post Address this user
Is this something the rest of us might experience, or our clients might?
Which OS, which browser, where is the setting?
Post 5 IP   flag post
ukvisualimmersion private msg quote post Address this user
Browser is Microsoft Edge.

In the browser settings it is under cookies and settings (image attached)


Post 6 IP   flag post
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