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IssuesProblemsScanning

Hallway Matterport Scan issues15166

NC3D private msg quote post Address this user
Hey everyone,
I scanned an unconventional scan that included traveling down long hallways, into an elevator, up to the second floor, created a new floor, and finally down a few more hallways.

The processed scan doesn't show a second floor at all but scan points on the first floor jump me to second floor scan points randomly.

Has anyone completed something like this?

Also, do ceiling-mounted mirrors create issues?

Appreciate the feedback!

https://my.matterport.com/show/?m=idqT129rLu3&brand=0

Post 1 IP   flag post
Nadir Patch
and MP2Edit
Lima, Peru
tresdepro private msg quote post Address this user
@NC3D
Hi there let me ask you, how did you go to the second floor?


Best
Post 2 IP   flag post
Nadir Patch
and MP2Edit
Lima, Peru
tresdepro private msg quote post Address this user
@NC3D
In order to scan the second floor you must use the stairs, once processed you disable those scans then you use deep links to go from 1st to 2nd floor and vice-versa.
Post 3 IP   flag post
Matterport
Camera
Repair Service
Gainesville, Florida
MatterFix private msg quote post Address this user
What @tredepro said. Matterport thinks there is only one floor. You need to build a psth to the second floor via a physical connection....like a stairway. You also need to have a significant number of scans on that second floor (ie 10 or more) in order for the second floor to be recognized and added to the model.
Post 4 IP   flag post
WGAN
Standard
Member
Chicago
rzphotoman private msg quote post Address this user
Since you tried to use an elevator to go to the second floor, I would suggest you delete all the 2nd floor and elevator scans, then go back and make the second floor connection via a stairway.
Post 5 IP   flag post
NC3D private msg quote post Address this user
Ah I see. Thanks so much guys.
Post 6 IP   flag post
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