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AdviceBatteriesChargeHow ToPro2Problems

Looking for tech service to repair matterport pro2 battery12217

nachomorzan private msg quote post Address this user
Hi, my pro2 battery isn’t charging after I didn’t use the camera for 5 months.

Matterport hasn’t been so useful communicating with me to get it fixed.

Could someone refer a tech-service company anywhere in the US who could fix the battery problem with the Pro2?

Thanks.
Post 1 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
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Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@nachomorzan

Perhaps one of the WGAN Members here can make a recommendation:

See how to open Matterport Pro1 3D Camera & Li-Ion Battery Question

Dan
Post 2 IP   flag post
SiteTour360 private msg quote post Address this user
Most likely the battery has died to the point that it cannot be recognized by the charging system....fairly common with laptops, phones and tablets. You can take it apart and boost the battery and that should fix it. If you get stuck, we could fix it....I'd need to clear it with Dan as to how we could arrange it if you wanted us to do it.
Post 3 IP   flag post
SiteTour360 private msg quote post Address this user
We've done WiFi cable repairs (when connector end get broken off). I it's just re-attaching a cable that has come loose, it is something most anyone can do.
Post 4 IP   flag post
aerialpixels private msg quote post Address this user
try waking up the battery.

cant believe that its dead after 5 months.

in my post above that dan had linked to, i did try youtube methods of 'waking up a sleeping battery'
Post 5 IP   flag post
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Club Member
Queensland, Australia
Wingman private msg quote post Address this user
Are there any marking on a battery? You can try to find a replacement using power parameters or a model # on it.

Matterport do not make batteries and I am sure using something that can be bought directly from its manufacturer.
Post 6 IP   flag post
aerialpixels private msg quote post Address this user
@nachomorzan
check out my new entry to the post

https://www.wegetaroundnetwork.com/topic/11939/page/1/see-how-to-open-matterport-pro1-3d-camera--li-ion-battery-question/
Post 7 IP   flag post
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