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Matterport Capture Services ProgramMatterport Competes with MSPsQuestion of the Day

Question of the Day>Thoughts about the Matterport Capture Services Webinar?11538

WGAN Forum
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Atlanta, Georgia
DanSmigrod private msg quote post Address this user
Hi All,

The WGAN Forum Question of the Day for Thursday, 16 April 2020:

What are your thoughts about the Matterport Capture Services Webinar held earlier today, Thursday, 16 April 2020?

Dan
Post 1 IP   flag post
WGAN Forum
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DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @ArchimedStudio
Dan, I hope you were able to access the webinar, and hopefully you will have managed to record it!
I missed the beginning. I can't wait to read more about this "GREAT" new program!
Post 2 IP   flag post
izoneguy private msg quote post Address this user
Not enough info - I already knew most of the info they talked about.....waiting to see their invitation
Post 3 IP   flag post
WGAN Forum
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DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @Gerhard
@ArchimedStudio we are going to get rich $$$$$ we will al be making millions scanning 4 billion properties cant wait...
Post 4 IP   flag post
WGAN Forum
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DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @ArchimedStudio
I "love" how the 4 panelists that represent MSP are all big companies (Capture It 3D, Tour it now, TrustedPhotoDC, Virtual Space) that work on a high volume of jobs with multiple and probably low-paid employees.

They increased business (one said he's make more scans in Jan-Feb 2020 than entire 2019) - The question is : Did you make any money running around for Matterport?

Wooohoooo, we're going to make hundreds of dollars with this new program!!
Post 5 IP   flag post
WGAN Forum
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DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @3SixtyNow
I've been their Multifamily program for a few years now. I haven't done a scan for them in probably six months.
Post 6 IP   flag post
Astroprojector private msg quote post Address this user
If I could join, I would. To me it is another stream of income. But since I do not have at least 20 scans, I do not qualify.
Post 7 IP   flag post
martel private msg quote post Address this user
Waiting for invite
Post 8 IP   flag post
izoneguy private msg quote post Address this user
I have over 20 scans but don't have a hosting account any longer - how can they check that?
Post 9 IP   flag post
WGAN Forum
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DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @Gerhard
@ArchimedStudio They just waisted 40 min of our lockdown time. They did not talk about payouts or anything. That all was pre recorded.

We need to get the pricing, as what is going to happen MSP that does not make the cut can just under cut Matterport on pricing. Just give your clients or the BIG enterprise client their own hosting account.

But that is what they did with their new processing and hosting pricing, they thought we were frogs sitting on low water on the stove. The writing was on the wall they were going to pull something like this. To make it not affordable to go out and scan or do big work. All of their plan.

They will use this Rona-19 as a marketing ploy. It's like they knew it was coming. Think David Icke warned against them coming or was that 5G is the new Matterport camera going to use 5G ?
Post 10 IP   flag post
WGAN Forum
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DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @Skeeter
That Matterport gotomeeting didn't clear up anything. I woke up early for nothing. No pricing or payout was discussed. All I know from that is you need to have a Pro-2 camera. If you don't have one of those you aren't really in the business anyway.

Take away from meeting was just offer better services and products than Matterport.
Post 11 IP   flag post
WGAN Forum
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DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @MeshImages



I found this on the German Matterport forum.
Post 12 IP   flag post
WGAN Forum
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DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @Gerhard
@3SixtyNow Wow that is really bad. I only received one enquiry in three years. And a very large company wanting 500+ scans per month. None of the MSP where I am at knew about it. The company reached out to Matterport 5 times and no one got back to them. So got the contract high jacked by another group that I was doing scanning for. But that's Matterport for ya, gotta luv them.
Post 13 IP   flag post
Regina, Saskatchewan Canada
Queen_City_3D private msg quote post Address this user
If one of you contact our company and ask us to do a scan for one of your clients for these rates and our agreement is simply that we do the scan (with necessary window/mirror markings and trimwork) and then upload it to your account and you take care of the long term hosting and do all the stuff on the back end, I would agree to that agreement every day of the week.

I'll sign up.
Post 14 IP   flag post
WGAN Forum
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DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @Gerhard
@ArchimedStudio We need to look at alternatives now away from Matterport. Because as I see it , Matterport cant go out and sue the other VR camera companies as they thought with GeoCV case they will scare them off. Not the case. There are now companies springing up faster with better functionality than Matterport.
Post 15 IP   flag post
WGAN Forum
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DanSmigrod private msg quote post Address this user
Quote:
Originally Posted by @Photography360
What we need is a company that we can utilize the Matterport camera with, so they can take what it captures and use it!
Post 16 IP   flag post
Gerhard private msg quote post Address this user
@DanSmigrod Thanks Dan for the forum firstly, I know we have done this many times over the past 5 years , wow been that long now . But allowing us to use this forum as our "speakers corner / soap box" for this community. I would love you to call a downhill with Mr Pitmann and Co as I think they have a lot to answer for, and this is the perfect time as everyone is at home so ether can be no excuses.

I have looked at those prices that is daylight robbery we can do the work for half of that why is Matterport charging so high? How will Matterport make money ? *sarcasm. Those prices are crazy low.

TIME = MONEY

I will charge for a 6000sqft+ easy $1499.00+ with all the trimmings done on the tour. So why will I go and scan for $470.00 ??? Oh yes, I know why because guys could not sell tours so they started dropping their prices and by doing that also their perceived value.
Post 17 IP   flag post
izoneguy private msg quote post Address this user
Matterport will have to hire scanners - I don't see any other way they can make this work. Pay would have to be $800-$1200 per week depending on area of country. They would have to offer full benefits and a company car. Otherwise they will be banging their heads against the wall.
Post 18 IP   flag post
Gerhard private msg quote post Address this user
I just looked at the pricing again:

Where did they get those costings from?

I get a floorpan done like this for $10.00 , done within 12 hours.




Post 19 IP   flag post
3SixtyNow private msg quote post Address this user
I guess I have to buy a Pro2 camera to join!
Post 20 IP   flag post
WGAN Basic
Member
Denver
pixelray private msg quote post Address this user
Quote:
Originally Posted by Gerhard
I just looked at the pricing again:

Where do you get those floor plans from?

I get a floorpan done like this for $10.00 , done within 12 hours.


Where do you get those floorplans for 10$?



Post 21 IP   flag post
Gerhard private msg quote post Address this user
@3SixtyNow Maybe they will do a trade in program like Apple ?
Post 22 IP   flag post
Cincinnati, OH
leonherbert private msg quote post Address this user
@Queen_City_3D I agree with that, if all we have to do is the scan, then these prices are reasonable.
Post 23 IP   flag post
izoneguy private msg quote post Address this user
Has anyone seen the contract that they would make you sign?
Post 24 IP   flag post
WGAN Forum
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DanSmigrod private msg quote post Address this user
@izoneguy

Aside from those that participated in the beta, I could imagine that you will receive an invite to the Matterport Capture Services 11 am ET tomorrow, Friday, 17 April 2020.

Dan
Post 25 IP   flag post
Gerhard private msg quote post Address this user
I have a question for them...

Will our branding be on those tours? If not we are now working for the "man" then. So I don't see how that will benefit your business if the tours don't have your branding on them. It's all going to be a win for them and not us.

But let us see what is going to come from this. Again locked into their eco system.
Post 26 IP   flag post
Regina, Saskatchewan Canada
Queen_City_3D private msg quote post Address this user
@Gerhard

No, I don't suspect your branding would be on the tour, and

Yes, you would be working for the Man. That said I don't see anything wrong with that. Money is money.

Our company has done several scans for other MSPs where the clients are not "ours" and our branding certainly doesn't go on their scans. Similarly we've had opportunity to sub-contract several dozen scans to other MSPs in various areas to scan for one of our clients.

When I hire another MSP to do work for us, I negotiate the rate down to a mutually acceptable price explaining that all I need is the scan done and we will do all the back end work and we will be responsible for hosting of model.

When other MSPs have contacted us to do a job for them, it's been the same expectation. Scan only. Upload to their account. They do hosting and any back end stuff. And we negotiate a rate that works for us and them.

Personally I am very open to involvement in the Matterport program.
Post 27 IP   flag post
WGAN Standard
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Birmingham, Alabama
rko1 private msg quote post Address this user
As was stated, a new income stream is always welcomed. We are also located in an area that we do not infringe on anyone else. We have our state and several others around us that does not have MPs. We also already have several 3rd party engineering companies that have contracts with large chains that utilize us in several states.

We have done between 3 and 4k scans over the last 4 years and look forward to adding many more.
Post 28 IP   flag post
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Queensland, Australia
Wingman private msg quote post Address this user
It really depends on what you charge now. Let's just talk money... For me I will need to convert to metric and AUD. My maximum is $2 per sqm(and a minimum tour cost is $260 AUD), Matterport is offering a maximum of $1.56 AUD(minimum tour cost is $306). That's about 24% less in a price per sqm.

I'd look at this this way, would I pay somebody 24% if they could bring me clients? I do not know about 24% but for a lot of jobs coming from one single source I would pay 20% commision for sure.

Now, considering I do not have to do any post production, long emails with clients, no hosting fees and all that stuff it does not sound bad.

The only two bits that worry me are 35 mile radius(quite a big territory) and Matterport minimum of AUD$306(US$190). Imagine somebody with small under 2000 sqm properties scattered over that huge area.
Post 29 IP   flag post
MatterTag
Export-Import
Service
Lower Hutt, New Zealand
HomePlanNZ private msg quote post Address this user
(Cautiously dipping toes into this discussion's waters...)

I've only had just over a year's experience with MP, and in that year I've hit some topics that make me cringe - primarily the classic to active pricing change, and expect there's more heartbreak to come on that topic. I started to cringe as I heard this topic, and got up at 3am our time to understand it better.

I think MSPs can be rightfully upset that they bought into a (now dated) ethos from MP to buy their gear, and getting many many leads via customers 'looking for an expert' on the MP site. If you based our business model solely off these leads, I'm guessing you'd have alot of spare time. Our businesses grow because of the work we all do on the ground, growing a customer base of people/businesses who trust us, for the quality we deliver, for the price we charge. And that will never change.

I also raised my eyebrows at MP's claim in the webinar that this is in response to customers reporting (from memory) poor quality and price inconsistency from MSPs serving the market. Personally I would have positioned this as gaps in the end-to-end environment MP has created as there are very poor handshakes between MP leads and MSPs, and no real forums in which such concerns could be tackled.

But I think there is still a sufficient justification for the new program. MP are chasing big fish customers who don't want to be the experts (which is good for MSPs) and don't want to deal with multiple MSPs with variable pricing from area to area (a valid concern from the customer's perspective). Plus MP don't want to employ staff to do the scanning (another good thing for MSPs).

Does this program mean MP are competing with MSPs? Well in most cases, unless you already have Colliers, CBRE etc as customers - no. This is a market opportunity MSPs may never have been able to realise and comes with lower overheads - it's a confirmed booking, not a lead. Is the price right? I don't know. How will they get consistent quality? No idea. Could it fail? Absolutely, MP's customer management often leaves room for improvement, and I think we can all see them potentially pissing off these big customers without the right relationship in place with the MSPs doing the scans. Plus MP themselves don't want to do the work on the ground (also good for MSPs).

So should we resist it? In my opinion - No.

Despite how this new endeavour upsets you, impacts you, is different from what you signed up for - it is what MP are doing. By all means we should constructively voice any displeasure but remember this is not a democracy. It is the world of private enterprise and MP are making decisions that they think will make them more money. If you think they've breached their agreement with you, take legal action. If not but you still don't like it, then don't sign up and/or get out of the business.

Because for everyone who says 'no', there will be someone else who looks at this as a way to enter the market and/or increase their market share. There will be someone who accepts the lower payback to give them cashflow with lower profitability, but on a consistent basis on which they can grow the other avenues of their business.

Therefore I believe it's prudent to focus on ensuring MP do this right; we give feedback on what could go wrong and how we suggest MP stop it (e.g. if this program does start robbing existing customers from MSPs, and how to get quality standards in play). Ensure the $ stays a live topic with MP.

I also look forward to the benefit of MP's capabilities, excluding the extension of them via the SDK and API, becoming more common knowledge between larger players in the market. I'd prefer to walk into a Collier's competitor's office with them telling me about MP, than me having to teach them about it.
They have the capital backing to do more things around core MP capability, and this in turn will unlock new options - as we are doing with PPV, Tag Import and (soon) Open Archive.

And if we keep doing what we are doing - growing a customer base of people/businesses who trust us, for the quality we deliver, for the price we charge - the market will notice. They will know they can get bulk pricing via MP but if they want expert help - MSPs are where you go (though I'd like to read the fine print around this point...)

I've suggested to Jay before on another topic, and I think it also fits here - if only we could convince MP to establish some formal consultative forums/channels where such things can be tabled, considered, responded to and the outcomes published. It would save us all these keystrokes on WGAN (sorry Dan), let MSPs feel more listened to, and strengthen rather than diminish the relationship between MP, MSPs and now - Matterport Capture Technicians.
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