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Matterport Pricing (confused)10980

WGAN Standard
Member
Saugatuck, Michigan
fotoguy private msg quote post Address this user
I'm a bit confused about my January billing statement from MP. I am on the old pricing with the basic subscription. We photographed a house using 360's because we just needed photos from it. I was the understanding that as long as we didn't make it public, it would be 19.99 for processing. I was charged $38.00 for a "standard large space". This was not a tour. Is this a change in pricing I was not aware of or was I overcharged?
Post 1 IP   flag post
Regina, Saskatchewan Canada
Queen_City_3D private msg quote post Address this user
apparently 360's count as scans (or so I've been told). Did you go over 100 360's?
Post 2 IP   flag post
virtualpro private msg quote post Address this user
What camera did you do the shoot with?
Post 3 IP   flag post
WGAN Standard
Member
Saugatuck, Michigan
fotoguy private msg quote post Address this user
MP Pro 2, 9 3d scans and 20 360 scans
Post 4 IP   flag post
virtualpro private msg quote post Address this user
Email support it sounds wrong
Post 5 IP   flag post
WGAN Standard
Member
Saugatuck, Michigan
fotoguy private msg quote post Address this user
I apologize. I forgot we did a large house earlier in January and it was over 100. So that makes the one that I'm referring to above free. I believe it's free as long as you don't make it public.

If I read their pricing update correct, it sounds like starting Feb 1, even jobs that aren't made public will be charged $19.99. Am I reading that correctly?
Post 6 IP   flag post
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