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'Guarantee' Topics
Title
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Last Post
Question of the Day: Do you offer a 100% Money Back Guarantee?
DanSmigrod
2
1 year
Buster6070 (241):
No. I do offer a $150 credit towards a Matterport tour for first time clients ordering photography. That equates to a free scan up to 2500 sqft. I like that because it exposes agents to the benefits of a virtual tour and how it can produce increased views on Zillow to agents who would usually skimp on the product. Helps me attract new clients and makes it more likely they'll keep ordering it in the future.
Question of the Day: What kind of MP guarantee do you offer (if any)?
DanSmigrod
2
4 years
GETMYVR (1913):
A 100% satisfaction guarantee is super easy to implement cuz most people will never call you out on it. However I wish Matterport had the same policy for service providers like us.
Question of the Day: Should you publish a 100% Money Back Guarantee Offer?
DanSmigrod
3
5 years
bryanhscott (843):
@DanSmigrod 100% Money Back v. 100% Satisfaction Guarantee. Both say essentially the same thing (more or less), but one approach (to me) is clearly more acceptable than the other... Having been in the service business in one form or another for 40+ years (all service-based), I can safely (and, thankfully) attest that most Customers do not select a supplier/vendor based on availability of a 100% Money Back Guarantee. In fact, arguably, this...
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