Helping You Connect the Dots to Succeed Faster
WGAN-TV: Now Playing
Next on WGAN-TV Live at 5
Free WGAN Map
Locations of Matterport Pro3 Camera Service Providers and see the number of Matterport Pro3s and/or BLK360s for each Matterport Pro.
View WGAN Map
Contact Info
Locations of Matterport Pro3 Camera Service Providers and see name, company, website, email and mobile phone for each Matterport Pro.
Join WGAN Sponsor
Get on the Map | A Service of We Get Around Network (not affiliated with Matterport)
One Order  |  One Quote  |  One Contact
Book Multiple GLOBAL Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facilities Management
Last 24 Hours: 1,014 Unique Visitors
8,992 WGAN Members in 147 Countries
Last 30 Days: 37,533 Page Views | 19,917 Unique Visitors | 33 New Members
We Get Around Network Forum
Quick Start | WGAN Forum

Search Tags

Search for up to four (4) tags at once.

'Floors' Topics

TitleAuthorPostsLast Post
Matterport poor customer service. Floor problems JimmyJim Jump to first page32Jump to last page 2 yearslilnitsch (5312): @JimmyJim it was a combination of early morning lighting, smoke, and tree cover
Moving multiple Matterport scans to another floor? mk4au 8 3 yearsmk4au (58): @DanSmigrod @harlanhambright. I don’t even want to imagine! Over 1000 scans and it’s ‘messy’ enough.
3 floors when scanned, 4 floors when published - help angusnorriss 6 3 yearsVirtusRealis (77): @angusnoriss Yes, there is an automatic process that creates floors when the elevation varies too much. I had recently scanned a very long technical hallway with several light slopes along the way and I ended with 3 floors ! Reprocessing allowed to reduce it to 2 floors however.
My Matterport model is three floors; it should be two floors. Help Please! filinto 9 4 yearsBenAdgie (85): Apologies, I was confused with a different thread on the camera detail.
How to fix scans showing up on wrong floor in my Matterport Tour? adc1967 14 4 yearsadc1967 (79): Hello, First of all I want to thank all the time people above spent assisting me. I read every bit of advice. I see that Castaway nailed it with the stair scans. Plus, the earlier advice of carrying heavy duty door jams is a great idea. The thing I learned is to have the doors to stairwells open throughout. Plus, do a few more scans than normal (I can always hide). Anyway, my scan is in the stitching pipeline (I called MP) and it could be...
Advice please for Matterport scans of a new, empty apartment building sese 9 4 yearssese (45): @kigilido @briangreul, sorry I forgot to put your link in my previous message.
Moving a 3D Scan to another Level outside of the Capture App? jonah 1 4 yearsjonah (17): Hi All, I was wondering if anyone had any suggestions for moving a 3D scan to a another level once a tour has been proceed? In the capture app, I placed the scan on the 3rd level but after processing the scan appears on the 2nd level. I called Matterport fro suggestion but they say they do not support outdoor scans and were not very helpful. Here is a link to the mentioned point ...
Split Level space to GSV, how? Wingman 5 4 yearsWingman (4158): Matterport have handled it their own way. They removed subfloors that were indicated 1.5 and 2.5 as half(split) floors, merged some into one and created a 3rd floor. I do not mind how it is shown for floor labels but still do not know what will happen when it is published to GSV. I guess I will know after I publish it. Here is the tour
How to rename a floor in Matterport Showcase? tresdear 3 4 yearstresdear (21): I've seen it, Dan. But it seems to be an old Showcase interface. Finally, I found it. You can rename floors in Mattertag or Label menus (like in the images).
Making one file out of multiple files (in our case three) andreweugene 5 5 yearsandreweugene (11): Thanks for the tip, Queen_City_3D. Still quite a steep learning curve, so different from normalphotography!
Re-naming floors in workshop rzphotoman 3 5 yearsrzphotoman (1831): Thanks again Danny...maybe I should just hire you.
Level Split Tette99 5 6 yearsDanSmigrod (29596): @Tette99 BTW, you are not charged for reprocessing ... create 20 variations and used different names to keep track. Good luck and keep us posted please. Dan
Floor processing error - Matterport support 3dshowcaseuk 3 6 yearsPieroBortolot (230): I think with stairs
Custom Floor Names sshannon 4 8 yearspmjacoby (28): It's possible to change the names of the floors in Workshop Classic by just clicking on the floor name in the list of scans and typing a new name in. I tried doing the same in in the new version of Workshop and couldn't. Perhaps there's another way to do it in the new Workshop?
Errors floor Max_Sodomovskiy 6 8 years3DVUE (40): supposedly the fix for this is coming in two weeks.
Separating Floors: Scans on Wrong Floor BrettMtn 4 9 yearsGlenda (220): Yay!