is Matterport VR app (cardboard) gone?9537
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 Nadir Patchand MP2Edit Lima, Peru |
tresdepro private msg quote post Address this user | |
| So I tried to download the VR app directly from the matterport page but it looks like it doesn't exist anymore, does anyone knows how to display a VR tour with an android device (Not Samsung gear VR) link to Matterport thanks   |
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DeeJ private msg quote post Address this user | |
| Yes, this is a known issue that we are working on. Sorry for the delay and inconvenience. | ||
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Nadir Patch and MP2Edit Lima, Peru |
tresdepro private msg quote post Address this user | |
| @DeeJ thanks for your quick answer. what would be the solution for Android users? (not Samsung Gear VR) thanks |
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DeeJ private msg quote post Address this user | |
| Right now we are working with Google to get the app back into Playstore. Sorry for the inconvenience, but I don't have any workaround. | ||
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Nadir Patch and MP2Edit Lima, Peru |
tresdepro private msg quote post Address this user | |
| @DeeJ thanks again well, I guess Samsung Gear Vr doesn't work either? am I right? |
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whereareweat private msg quote post Address this user | |
| just tried on a pixel and viewing in webvr is possible if that's a short term fix for you. tap 'enter VR' | ||
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Nadir Patch and MP2Edit Lima, Peru |
tresdepro private msg quote post Address this user | |
| @whereareweat thanks don't have that phone but at least I know is working in one device | ||
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whereareweat private msg quote post Address this user | |
| should work on any android just open the tour in the browser tap the googles and enter vr that way. it should anyway. | ||
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DeeJ private msg quote post Address this user | |
| You can definitely use WebVR, but that means you have to have an internet connection. The Oculus app for Gear VR should be available. |
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Nadir Patch and MP2Edit Lima, Peru |
tresdepro private msg quote post Address this user | |
| @whereareweat @DeeJ Yes, I tried WebVR on an LG G6 running android 7.0 but the screen freezes... I will try another android phone later today.  thanks |
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DeeJ private msg quote post Address this user | |
| @tresdepro Please feel free to contact us at support@matterport.com and we will have our VR expert help you! | ||
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