Charging for hours but still showing 0%7275
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CKC private msg quote post Address this user | |
| Hi there, I have been charging my pro camera for hours but the screen on the back of the cam keeps showing 0%...I have not used the cam for a long while....any clue??? Thanks! |
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 WGAN ForumFounder and Advisor Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @CKC Is this WGAN Forum discussion helpful? ✓ Matterport hardware - damaged mainboard - Can you help? Quote: Originally Posted by @gustavovc Dan |
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WGAN Forum Founder and Advisor Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @CKC And, this WGAN Forum discussion: ✓ Camera Battery not charging... Dan |
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CKC private msg quote post Address this user | |
| Have you encountered similar issues before, Dan? | ||
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WGAN Forum Founder and Advisor Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @CKC No. Not me. Above are two WGAN Forum Members that reported charging issues. Please let us know what Matterport Support says. Dan |
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CKC private msg quote post Address this user | |
| Gosh....I am in Asia now... | ||
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WGAN Forum Founder and Advisor Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @CKC If you would like help sourcing a Matterport Service Provider to cover you until you can get your Matterport camera operational, please private message me with the details. Dan |
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CKC private msg quote post Address this user | |
| Dan, do you know what does the button below the power button mean on Pro 1? | ||
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WGAN Forum Founder and Advisor Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @CKC I do not (and would like to). Can you post a photo showing the button? Perhaps another member of the WGAN Forum will know the answer… Thanks, Dan |
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Sarnia, Canada |
June private msg quote post Address this user | |
| Do you mean the battery button? | ||
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CKC private msg quote post Address this user | |
| Here's the photo - charging for more than 8 hours and still 0% (in contact with MP Support now) | ||
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Sarnia, Canada |
June private msg quote post Address this user | |
| The button on the bottom is the check battery level button on mine. Have you tried having it powered off for a bit and then plugging it back in? When it is powered off that button on the bottom shows me how much charge is left in the battery. I also only plug it in when it is powered off. Don't know if that matters or not though. | ||
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CKC private msg quote post Address this user | |
| Hi June, It all shows 0%....(still awaiting MP Support feedback...) This is Pro 1 from 3 yrs ago... |
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Sarnia, Canada |
June private msg quote post Address this user | |
| Let us know what they say.....hoping for a good outcome for you. | ||
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DavidHothersall private msg quote post Address this user | |
| How long as it been discharged? If left discharged for long periods the battery can literally 'eat itself' and corrode internally beyond redemption. |
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CKC private msg quote post Address this user | |
| Really? It's been inactive for months...sigh.... | ||
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DavidHothersall private msg quote post Address this user | |
| Yes, I'm afraid its a 'feature' of Lithium-ion batteries, while the old nicads liked to have a deep discharge these batteries like to be kept topped up. | ||
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Sarnia, Canada |
June private msg quote post Address this user | |
| I top mine up after each job just to be ready. Glad I’ve been doing that now. | ||
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