Problem Running Chrome on a Mac4188
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GarySnyder private msg quote post Address this user | |
| I have a client that insist on running Chrome on a Mac and can't seem to run the showcase. Any suggestions outside of telling them to run Safari or Firefox. | ||
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 WGAN ForumFounder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @GarySnyder I just tried (successfully) to look at a Matterport Spaces 3D Tour on my Macbook Pro. Perhaps simply restarting the computer? I did notice that with an unrelated website, I was not able to use Chrome (and switch to Safari successfully). Hi All, Anyone experiencing something unusual with Chrome? Dan P.S. @GarySnyder, when I went to see what version of Google Chrome I am using – Version 56.0.2924.87 (64-bit) – it said "Updating Google Chrome" (Menu: Chrome-->About Google Chrome) |
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WGAN Forum Founder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @GarySnyder Once I updated Google Chrome (and restarted), it says I am using version Version 57.0.2987.110 (64-bit). A slight change. I will check Matterport again (and the site that I was having trouble). Dan |
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WGAN Forum Founder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @GarySnyder Matterport model works. (The other, unrelated site (still) does not work in Chrome). Restart? Dan |
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GarySnyder private msg quote post Address this user | |
| Thanks Dan, I'll suggest that they try rebooting their Mac as well as checking for an update. This is the first time I've ever encountered a problem with some one accessing the Showcase although I've never really asked what system they were using. I'll update this thread if any of the above solve the problem. |
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WGAN Forum Founder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @GarySnyder I use iMac, MacBook Pro, iPhone, iPad routinely without a hiccup. Dan |
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Frisco, Texas |
Metroplex360 private msg quote post Address this user | |
@GarySnyder I insist that people use Chrome on the Mac  |
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JC3DCX private msg quote post Address this user | |
| Also using Chrome (and Safari) on my iMac and no problems | ||
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Gransky private msg quote post Address this user | |
| Mac user here and I use Chrome almost exclusively. My only suggestion would be to make sure the WebGL stuff is activated on Chrome. I don't know why, but I have had a few clients that have had issues and their WebGL was ticked off. We turned it on, MP showcases worked without issue. | ||
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GarySnyder private msg quote post Address this user | |
| Thanks all for your help. It turns out that it was a user issue as well as dropping the s in https when loading the link. As always you can always count on 100% outstanding support from the members of forum. | ||
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