Matterport Pro2 Charging Cable NOT Charging my Pro219159
Pages:
1
|
Benrk0385 private msg quote post Address this user | |
| Hey Guys, Im in a bad situation. I have two jobs coming up this week and my Pro 2 isn’t charging. I have 5 hours left on it. If I am lucky I can get both done within that timeframe if no one is in the way. I suspect my charging cable is bad. Yes, the blue light is lit, but I have no indication of charging on my Pro 2. Just wondering if anybody else out there has experienced this? Thanks anybody/everybody.I bought it brand new 3 years ago. Thanks again. |
||
| Post 1 • IP flag post | ||
 Matterport Camera Repair Service Gainesville, Florida |
MatterFix private msg quote post Address this user | |
| Here’s a video we did at MatterFix.io that walks you thru diagnosing charging issues with a Pro2 camera: https://youtu.be/x2_VvBLaCnE?si=MlWT6b0duXsgZjsr |
||
| Post 2 • IP flag post | ||
|
|
Benrk0385 private msg quote post Address this user | |
| Omg, thank you so much MatterFix!!! You are literally saving me so much headache. Thank you!!!! | ||
| Post 3 • IP flag post | ||
|
|
Benrk0385 private msg quote post Address this user | |
| Yup, 15.2 volts DC coming out of my charger. Called Matterport and the RMA team is going to reach out. I hope they will fix it for a decent penny. Thanks again Mike! | ||
| Post 4 • IP flag post | ||
Pages:
1This topic is archived. Start new topic?