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Banking IssuesMSPsPaymentsQuestions

Matterport payments delayed?18423

WGAN Basic
Member
Denver
pixelray private msg quote post Address this user
Has anyone, esp MSPs, heard of payments coming from MP being delayed due to banking issues? I sent an email to accounts payable and they told me "payments are delayed, thank you for your patience". However, I have not received any formal message about this from anyone else. I wouldn't have even known what I do unless I asked...which I find very disappointing. Any delay in the normal twice a month payment schedule is a big deal, and I'm just shocked I never received anything. I have emails out to other powers that be, and am waiting on their response. Will update when I hear, but wandering if anyone else knows anything.
Post 1 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@pixelray

I wonder if it is Silicon Valley Bank related:

==> Change in matterport payment instructions, impact from SVB failure

Dan
Post 2 IP   flag post
WGAN Basic
Member
Denver
pixelray private msg quote post Address this user
Dan, based on that, I thought only people that paid MP had to update their information. That doesn't say anything about payments from them to us.
Post 3 IP   flag post
WGAN Basic
Member
Denver
pixelray private msg quote post Address this user
But I guess it is all related...just frustrated at the moment...can't believe we didn't receive any information.
Post 4 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@pixelray

Matterport has a new banking setup, as a result of the Silicon Valley Bank (SVB) failure, a reliable source tells me (that is following our discussion on the WGAN Forum).

My source also says Matterport is moving to a single payment cycle per month (instead of twice per month).

Yes. It would be nice if Matterport managed expectations of those that receive payments (both on the delay and move to single payment cycle) ....

Your thoughts?

Dan
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Sdoughtie private msg quote post Address this user
I bet SVB has affected a lot of tech businesses... it's a good thing they are being 'made whole'. But that probably doesn't cover all of the delays and admin costs related to the mess they are going through.
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