Check your Mattertags this morning11938
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 WGAN FanCLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
| Matterport rolled out another update yesterday causing some mattertag media types to not be displayed Hosted 360's seem to be effected the media types may be effected as well |
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SpencerLasky private msg quote post Address this user | |
| Confirmed on that, media tags not working. | ||
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WGAN Fan CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
| @SpencerLasky ~ I am currently looking through my Mattertags to see what is & is NOT working So, far mostly not working |
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Houston |
briangreul private msg quote post Address this user | |
| it was great of them to warn us..... nothing like stellar communication. | ||
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WGAN Fan CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
Images hosted within my Wordpress site appear to be working |
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WGAN Fan CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
| @briangreul I am guessing they figured your clients would go ahead and light you up this morning so... |
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MeshImages private msg quote post Address this user | |
| embed.ly seems to be down, too. | ||
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WGAN Fan CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
| @MeshImages yeah, I noticed that when you click on the "see the full list" link  |
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Belfast, United Kingdom |
3dshowcaseuk private msg quote post Address this user | |
| has anyone told them??"? I mean told support@matterport.com |
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WGAN Fan CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
| @3dshowcaseuk I know I have sent in an email  |
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WGAN Fan CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
http://status.embed.ly/ |
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3D4U private msg quote post Address this user | |
| Same problem here. Any formal word from Matterport yet? | ||
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 WGAN Fan Club Member Bratislavska, Slovakia |
JanHamorsky private msg quote post Address this user | |
| Same with my models... embeded 360s from Kuula doesn't work. | ||
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jacobpmac private msg quote post Address this user | |
| I was called by a client this morning asking what happened to the mattertags. I told them to refresh their browser which did the trick. I was having issues last night where I had to delete the old ones and add new ones to a tour. Luckily that tour only had 3. I can only imagine the troubleshooting that would have to happen with someone who has 100 tags. | ||
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WGAN Fan CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
| @jacobpmac That may work for in some cases however, video, PDF, & 360 links are still not working nor is adding of new embedded content in a Mattertag "embed.ly" the service that Matterport uses for this is currently experiencing issues | ||
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 WGAN ForumFounder and Advisor Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
 status.matterport.com |
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WGAN Fan CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
| @DanSmigrod Funny that I subscribed for these updates but, they rarely get delivered |
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WGAN Forum Founder and Advisor Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @lilnitsch I did not receive the alert either. I checked this page after seeing this discussion. Dan |
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SpencerLasky private msg quote post Address this user | |
 This should play a movie from a link but appears to be stripped out, do we think they will reload these tours from what I would imagine in a backup they made prior to doing this? In which case it will self fix? |
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WGAN Fan CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
| @SpencerLasky Once the "embed.ly" services come back on line this should be resolve through, I would spot check your models to be safe I don't like to Assume it's all working |
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SpencerLasky private msg quote post Address this user | |
| ok copy that thanks - it's part of there system work, and then update and reload I guess | ||
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SpencerLasky private msg quote post Address this user | |
| Or sorry you'ar saying this is a seondary system they use and it too is having issues ok | ||
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WGAN Fan CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
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WGAN Fan CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
*05/16/2020 - MatterTags appear to be coming back online: |
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