Matterport Pay-Per-View service almost here....but....11744
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 MatterTagExport-Import Service Lower Hutt, New Zealand |
HomePlanNZ private msg quote post Address this user | |
| Well, we were all set to launch the new service today: https://www.homeplan.nz/govirtual/. It took some time but we've got all the answers we needed from Stripe to calculate the fees structure (pricing to be added to the above shortly). We've got a live demo 3D Tour ready to go, with net funds raised going to the host's charity. Then I don't know how many it is affecting - but Matterport just isn't working today on any of our devices. We were logged out of the Capture App and couldn't log in for 2 hours. Then when we could, it's taking hours to upload (on good WiFi). We can, then we can't get into My Matterport. We can't publish changes. Public tours work, then they don't. Is anyone else having issues? As we are reliant on Matterport being up for our PPV to work over top, we're going to put off launching for a couple of days until their service is restored. |
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MatterTag Export-Import Service Lower Hutt, New Zealand |
HomePlanNZ private msg quote post Address this user | |
| And now I spot this on FB. "We will be undergoing maintenance to Matterport services Thursday April 30th, 7-8pm PDT (Friday May 1st, 2-3am UTC). During this time, buy.matterport.com, my.matterport.com, Showcase, API and Space processing will be unavailable. We apologize for the inconvenience." And now I see in the last few minutes they've updated https://status.matterport.com/ to say they are having issues. Love the technology, love the platform, but system outages without notifying your users directly is....frustrating. |
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Narvan891 private msg quote post Address this user | |
| Ah Ha! So that's why tour 1 of 3 has now taken almost two hours to upload! | ||
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 WGAN FanClub Member Queensland, Australia |
Wingman private msg quote post Address this user | |
Quote:Originally Posted by Narvan891 I am surprised it was uploading in your case. My attempts about 2 hours ago made the upload icon in the Capture red with the message that it could not upload. However it started to get through about an hour ago by small 10% pieces. I went for a walk with my son, came back 10 minutes ago and it was still marked with the re colour. I clicked Upload again and it went through completelly and is being processed now. |
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