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 Nodal NinjaFounder |
Bill private msg quote post Address this user | |
| We'll this is our first "AN ERROR HAS OCCURRED We're sorry, but this model is not available." I've heard others getting similar error but with various reasons. This was small job - only about 1800sf. Hoping this doesn't develop into a trend with MP. No tell-tale signs on user side. We contacted support and waiting to hear back. |
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 WGAN ForumFounder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @Bill I recall this happened to me at least once. I re-processed the model and it came back fine. Happy New Year, Dan |
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CarlosFHdz private msg quote post Address this user | |
| This has happened to me on multiple occasions. After reprocessing it turned out fine. Not sure why. | ||
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Nodal Ninja Founder |
Bill private msg quote post Address this user | |
| We did re-upload and seems fine now. Lesson here - Matterport servers are not perfect so do NOT delete your iPad model until you have completely reviewed and are happy with finished model. | ||
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WGAN Forum Founder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @Bill That's great that re-uploading solved the challenge. You may find this Matterport User Group Forum thread post helpful: Why You Do Not Want to Delete 3D Models Happy New Year, Dan |
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