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'Capture App 5.1.0' Topics
|Help! Known Issues with Matterport Capture App Versions 5.1.0 and 5.2.0?||DanSmigrod||2||1 yearkaliforniatuffy (38): Lots of features seem not to be working with the app update at the moment. This morning for about an hour, I tried to import a model from a .zip file. It did not matter which model I clicked on, nothing would import. Then suddenly at 7am PST (when Matterport opens for support), the model imported normally. I have no idea why, but the app update definitely has lots of bugs.|
|Help! Matterport App not working, jobs not being processed||Pedrotex69||6||1 yearPedrotex69 (240): Hi all, got an email from Matterport Suport sugesting to update my iPad to the latest version (which was availabe today)as a work around for a problem that as it looks they know about it. Here is the email they sent with what to do, I hope it helps anyone with similar problems: Hi Pedro, This is (Name), one of the Matterport Support people you spoke with on the phone. I hope you're having a great day. The job Olala Home that you uploaded...|