WGAN-TV — Matterport Pro3 Camera: What’s Inside and How It Works

DanSmigrod

2

5 monthsDanSmigrod (32236): 241-WGAN-TV - Matterport Pro3 Camera: What’s Inside and How It Works | Video courtesy of WGAN-TV YouTube Channel | Thursday, 15 May 2025 | WGAN-TV Podcast Guest Host: Mike Vorce, Founder of MatterFix.io @MatterFix Transcript (video above) -- What’s inside a Matterport Pro3 Camera? -- How does a Matterport Pro3 Camera work? -- What if you hear a clicking sound coming from your Pro3? Stay-tuned … Hi All, I am the digital twin of...

WGAN-TV—Matterport Pro3 Camera T-Mount Tripod Adapter Teardown and Rebuild

DanSmigrod

2

5 monthsDanSmigrod (32236): 242-WGAN-TV - Matterport Pro3 Camera T-Mount Tripod Adapter Teardown and Rebuild | Video courtesy of WGAN-TV YouTube Channel | Thursday, 22 May 2025 | WGAN-TV Podcast Guest Host: Mike Vorce, Founder of MatterFix.io @MatterFix Transcript (video above) -- What if you have an emergency with your Matterport Pro3 tripod mount? -- What if your brass pin version of the Matterport Pro3 T-Mount fails? -- How can you fix the Matterport Pro3...

WGAN-TV—Top 8 Most Common Matterport Pro3 Camera Repairs at MatterFix.io

DanSmigrod

2

5 monthsDanSmigrod (32236): 245-WGAN-TV - Top 8 Most Common Matterport Pro3 Camera Repairs at MatterFix.io | Video courtesy of WGAN-TV YouTube Channel | Wednesday, 14 May 2025 | WGAN-TV Podcast Guest Host: Mike Vorce, Founder of MatterFix.io @MatterFix Transcript (video above) -- Have you dropped your Matterport Pro3 Camera? -- What if your Matterport Pro3 Camera has a clicking noise? -- How much does it cost to repair a Matterport Pro3 Camera? Stay-tuned....

Matterport Pro3 - Refurbished/Replacement Units

MatterFix

9

10 monthsron0987 (3783): @SparksMediaGroup ya my commercial work had stopped and not enough Real Estate to keep a Pro3 plan up and running and so those were some of the reasons and after Mike was assessing my camera for purchase and said the drive was going out all for the better. I will pull the Pro2 out if needed or I am introducing Realsee to agents.

Boom. There goes the wifi antenna.

Expertise

5

2 yearsExpertise (1195): And it is back. Sent it to Matterfix, total turnaround time including shipping both ways was 6 days. If your Matterport camera gets broken, get it to Matterfix.

Video>Matterport Pro2 3D Camera Teardown by MatterFix.io Founder Mike Vorce

DanSmigrod

1

3 yearsDanSmigrod (32236): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/6941afee766030dace6ca40560d2c24c.png MatterFix https://youtu.be/3n0AyIs5EhgVideo: Matterport Pro2 3D Camera Teardown | Video courtesy of MatterFix YouTube Channel | 13 August 2022 WGAN-TV | Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs (Revisited) | Guest: MatterFix (@MatterFix) Founder Mike Vorce | Thursday, 18 November 2021 | Episode #126 | ...

Transcript: WGAN-TV Top 10 Matterport Pro1/Pro2/Pro2 Lite Repairs-Revisited

DanSmigrod

3

3 yearsDanSmigrod (32236): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/6941afee766030dace6ca40560d2c24c.png MatterFix https://youtu.be/efl_bUgJfSQVideo: DIY Matterport Repair Kits Explained | Video courtesy of MatterFix YouTube Channel | 26 July 2022 Special Offer for WGAN Forum Members https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/47aafe2c1bcbe8e402304f5db5fbda2a.png ...

Video: I Dropped my Matterport Pro2 3D Camera! Now what?

DanSmigrod

2

3 yearsVTLV (2940): Start planning on your battery taking a dive soon (could be a few months). Plan according for a time to service your property when a window opens using the information above.

Dropped Matterport Camera? Here’s how to test it!

MatterFix

3

3 yearsaerialpixels (463): One early morning scan, in a dark dark room, and having a bad case of presbyopia, I thought I had secured the tripod head clamp onto my Pro 1. BAM. 1.6m drop to the floor. Luckily no problem!

WGAN-TV Training U: Top 10 Matterport Pro1/Pro2/Pro2 Lite Repairs-Revisited

DanSmigrod

1

4 yearsDanSmigrod (32236): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/cf601e987215c50af49ca9001e86ac91.png https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/f41b703b050528cda490e13ff9122cc9.png WGAN-TV Training U (in Matterport | Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs (Revisited) | Guest: MatterFix (@MatterFix) Founder Mike Vorce | Thursday, 18 November 2021 | Episode #126 ...

WGAN-TV eBook | Top 10 Matterport Pro1/Pro2/Pro2 Lite Repairs-Revisited

DanSmigrod

1

4 yearsDanSmigrod (32236): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/2112b096a8594dc8e5b8594d1f142f7e.png https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/db14d75e9b44792f2a341d7d8c9e1f4e.png WGAN-TV eBook | Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs (Revisited)[/url] | Guest: MatterFix (@MatterFix) Founder Mike Vorce | Thursday, 18 November 2021 | Episode #126 ...

WGAN-TV Podcast: Top 10 Matterport Pro1/Pro2/Pro2 Lite Repairs-Revisited

DanSmigrod

1

4 yearsDanSmigrod (32236): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/64331e126d7551c14eb913670a28fdde.png https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/f41b703b050528cda490e13ff9122cc9.png WGAN-TV Podcast | Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs (Revisited) | Guest: MatterFix (@MatterFix) Founder Mike Vorce | Thursday, 18 November 2021 | Episode #126 ...

WGAN-TV: Top 10 Matterport Pro1, Pro2 & Pro2 Lite Camera Repairs-Revisited

DanSmigrod

4

4 yearsDanSmigrod (32236): WGAN-TV | Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs (Revisited) | Guest: MatterFix (@MatterFix) Founder Mike Vorce | Thursday, 18 November 2021 | Episode #126 Hi All, Charge your spare Matterport Pro2 3D Camera every 2-3 months to avoid the battery dying, was one of the tips MatterFix Founder Mike Vorce (@MatterFix) shared on WGAN-TV Live at 5 – Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs (Revisited) –...

Question of the Day: Have you ever dropped your Matterport Camera? And, ...

DanSmigrod

14

4 yearsDanSmigrod (32236): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/f41b703b050528cda490e13ff9122cc9.png Text Me 5 Minutes Before WGAN-TV is Live https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/6941afee766030dace6ca40560d2c24c.png MatterFix WGAN-TV: Top 10 Matterport Pro1, Pro2 & Pro2 Lite Camera Repair (Revisited) Hi All, After that sinking feeling when you drop your Matterport Pro1,...

It seems not all Pro2s are the same?!

Wingman

20

4 yearsWingman (4602): I have tested my new camera on a job and I can confirm transfer speed is fast as long as you come close to a camera. It is not affected by any reasonable distance created during scanning. Matterport have replied they will let me know what is wrong with my previous camera.

Camera not Stable Error: How can I fix?

rodrigocastillo

6

4 yearsMatterFix (613): If you’ve eliminated the mount as a possible problem, then most likely the problem is in the clutch assembly or that the camera is sensing that something is out of alignment internally. We can usually fix these issues by adjusting the clutch or replacing the one of the cameras internal frame components. Typically this error will not stop you from scanning and uploading models successfully but it is annoying.

Matterport Pro2 - top and bottom fallen off

SWalkerATL

3

4 yearsMatterFix (613): @SWalkerATL Here at MatterFix We offer a DIY repair kit for putting a Matterport camera back together and/or replacing the wifi antenna module (if the cable has broken off during the fall). The kit includes all of the needed tools, a replacement wifi antenna module, access to a detailed walk-thru video and, if needed, a Zoom or phone consultation to get any issues or questions resolved. The kit is $230 and it includes next day shipping in the...

My Matterport Pro2 3D Camera needs a repair

Wingman

10

4 yearsDanSmigrod (32236): @Wingman That's great news. Thanks for letting us know. Dan

Video: How much does it cost to repair/replace a Ricoh Theta Z1 Lens?

DanSmigrod

4

4 yearsDanSmigrod (32236): https://youtu.be/-EuDgaVrE9IVideo: Repairing a Ricoh Theta Z1 (PART 2) | Video courtesy of Hopscotch Interactive YouTube Channel | 22 August 2021

Smashed Ricoh theta z1 lens: Lens Replacement in Europe (Spain)?

ImperialProperties

5

4 yearsPau (58): I'm glad to know that everything went well. We are here to help each other. Greetings!

All about Matterport camera batteries!

MatterFix

11

4 yearsMatterFix (613): We charge $250 for one battery replacement and $400 if both batteries need to be replaced in a Matterport camera.

Matterport Pro2 for Fire restoration: build-up of ash inside the camera?

Jmiller

3

4 yearsWingman (4602): I did not think it'd be a problem. I would put a hepa filter on vents at the bottom of a camera just to reduce amount of dust sucked in.

Video: Matterport Camera - Complete Camera Assembly Video

DanSmigrod

1

4 yearsDanSmigrod (32236): https://youtu.be/jdpLOGk7XpwVideo: Matterport Camera - Complete Camera Assembly Video | Video courtesy of MatterFix YouTube Channel | 30 May 2021 -- Hi All, Free! 12 months of WGAN-TV Training Academy Membership with MatterFix (@MatterFix) repairs of $250 or more. Best, Dan P.S. Video below: WGAN-TV Live at 5: Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs WGAN-TV Live at 5: Top 10 Matterport Pro1, Pro2 and...

This Matterport Pro1 Camera was wrecked!

MatterFix

2

4 yearsDanSmigrod (32236): WGAN-TV Live at 5: Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs with @MatterFix Founder Mike Vorce | Wednesday, 11 November 2020 @MatterFix wow! That's crazy ....! Hi All, Free! 12 months of WGAN-TV Training Academy Membership with MatterFix repairs of $250 or more. Dan

DSLR Repair

Fmodjr1913

2

5 yearsWingman (4602): I do not know if it is an option but you can probably get a near new 5DSR for 2-2.5 times more. That's how I got my Canon 5DS. I have bought it on ebay as a grey import and paid only $1600 AUD for it. That was about $1200 USD back then. It came from HK in a open retail box but everything else was looking brand new. To buy the same camera locally I would have to pay two times more for it. I also have got one client just because I offer...

Transcript: WGAN-TV Top 10 Matterport Pro1, Pro2 & Pro2 Lite Camera Repairs

DanSmigrod

3

5 yearsDanSmigrod (32236): @MatterFix Founder Mike Vorce A viewer writes: Very Informative. I just bought a used Pro 1 and I've tested it and it works fine. When i charge it it gives me the double blinking light but it only shows 5 1/2 hours of charge and 1/2 full on the charge bar. Should I be concerned? @MatterFix, should she be concerned? Dan

Urgent! Traveling! Help Please! SLOW transfer after firmware update.

Sibee

15

5 yearsDanSmigrod (32236): Video: WGAN-TV Top 10 Matterport Pro Camera Repairs with MatterFix Founder Mike Vorce-#1633-Show Overview And Camera GPS And Wifi Antenna Repair with @MatterFix Founder Mike Vorce Hi All, For those that are not DIY included for a Matterport Pro2 WiFi Camera repair, check-out WGAN Member: Mike Vorce @MatterFix ... ✓ Matterport Camera Repairs - topic of the day - WiFi antenna issues In this WGAN-TV Short Story (#1633, above),...

Matterport Camera Repairs - topic of the day - WiFi antenna issues

MatterFix

6

5 yearsDanSmigrod (32236): Video: WGAN-TV Top 10 Matterport Pro Camera Repairs with MatterFix Founder Mike Vorce-#1633-Show Overview And Camera GPS And Wifi Antenna Repair with @MatterFix Founder Mike Vorce Hi All, In this WGAN-TV Short Story (#1633, above), @MatterFix Founder Mike Vorce discusses the GPS and WiFi Repair for the Matterport Pro camera. We Get Around Network Forum Members receive a free 12-month WGAN-TV Training Academy Membership when you do a $250...

Free WGAN-TV Training U Course: Top 10 Matterport Pro1/Pro2 Camera Repairs

DanSmigrod

1

5 yearsDanSmigrod (32236): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/adc97b8d98378157643c35fbd186634d.pngScreen Grab: 83A-WGAN-TV Top 10 Matterport Pro1, Pro2 & Pro2 Lite Camera Repairs: Wi-Fi | GPS | Housing | Batteries | Component Board | Charger Port | Stepper Motor | Rotator Gearbox | Sensor Errors | DIY Failed Repair Attempt | More Free Course: WGAN-TV | Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs: ...

WGAN-TV Live at 5: Top 10 Matterport Pro1, Pro2 & Pro2 Lite Camera Repairs

DanSmigrod

4

5 yearsDanSmigrod (32236): WGAN-TV Live at 5: Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs with @MatterFix Founder Mike Vorce | Wednesday, 11 November 2020 Mike Vorce @MatterFix ... Thanks for being my guest on WGAN-TV Live at 5 early today. :heart: the bonus of tips on buying a used Matterport Pro Camera. Beat, Dan

Limited Matterport Pro1 Repairs after 31 January 2021

DanSmigrod

2

5 yearsMatterFix (613): Hi Dan - I'll definitely be stepping up our @MatterFix express repair service to support all possible repairs for the Pro1 cameras (in addition to the Pro2 and Pro2 Lite). I'm currently looking to buy a few Pro1 cameras now. My guess is, that if you take advantage of Matterports generous trade in program, the Pro1 serial number (camera) you submit for the offer will no longer be supported by MP. Anyone know more on this?

Express Matterport Camera Repair Service

MatterFix

20

5 yearsMatterFix (613): @jorjawhite - sent you a pm

Question of the Day: How much did Matterport charge you to repair a camera?

DanSmigrod

4

5 yearsExpertise (1195): $600, I received a refurbished camera in exchange. Ours had fallen and the wifi was disconnected. Pro2. It took about 10 days after getting the RMA.

Matterport Pro2 repair

Bose19

15

5 yearsSiteTour360 (226): Hopscotch - thanks for the input! (got you confused with Bose19 in the thread) Unictron does provide great customer service. I'm sure others would be interested in the pdf you mentioned...if you send to me, I will see if I can post it.

Are there options for getting a broken Ricoh Theta S Repaired?

Fmodjr1913

4

5 yearsFmodjr1913 (37): Sorry, it is a Theta V that I own and am required to use through an agency for some particular work. Looks like I just wasted a post and will need to start a new thread. Thanks for the responses. Just in case you can help with a V let me know. FYI - I don't use Thetas outside of some work that requires it. I typically use DSLRs and Matterport for virtual tours. Don't know about the other Thetas but quality of my V is terrible....

Is it possible to replace Ricoh Theta Z1 lens?

pguerreiro

4

5 yearsWingman (4602): If you do not like a wifi range on Insta360 One X you won't like it on a Z1. I have had both a Z1 and a V brand new staying connected only 3m-4m away from a smartphone in a direct line of sight. Behind a tree or covering it with your body and they were disconnecting. Insta360 One X I have bought as used one does not have the same problem. It is not 50 meters but at least it works from 10m or so. As for the lens, my Insta360 One X...

Matterport Pro 2 Camera not connecting to iPad App

Ghagendorf

3

6 yearsleonherbert (903): @Ghagendorf This is absolutely got to do with the firmware, I had the same problem a few weeks back, and a few others have as well. Matterport sent me a new camera as well. Matterport should have done something aggressive to make users aware of this, but they did not. I did get an email telling me to update the firmware, but that was only after I had sent the camera in already. It is not in Matterports interest to fess up and say that this was...

"Urgent! My Matterport Camera failed!!!" (We will loan you our Matterport!)

DanSmigrod

6

6 yearsDanSmigrod (32236): Hi All, Please see this related WGAN Forum discussion: ✓ Matterport Pro 2 Camera not connecting to iPad App Dan

Battery Not Charging

CharlieB

3

6 yearsWingman (4602): Since it is just a charging problem I would try to check a power supply with a multi meter first. If it is supplying a specified on it DC power then it can be a battery itself. If the camera is not under warranty you can open it, read from a battery pack what it is and buy the same from internet. There is no way it can cost $400 to try. Technically a skilled repairer for electronics can find a fault with charging and fix it. I have a friend...

What's in your case.

leonherbert

3

6 yearsleonherbert (903): @DanSmigrod I have a theta V but I also have a backup Matterport from the company I am sub contracting too. It really sucks to see something you baby around crash to the ground. If anyone has wondered how the repair options work with Matterport here is a basic breakdown. Matterport charges a minimum amount of USD$400 to diagnose and estimate the full repair costs. The USD$400 is charged regardless of whether you decide to repair the camera or...

Sensor Error - scan unable to complete due to sensor error.

Jerry_D

12

7 yearsMetroplex360 (9436): I have seen all sorts of things and have owned many different Matterport Cameras. Support will often send you another camera to use before you send yours in. They are quite gracious if you are within your warranty, or the failure is on their part. I've sent in cameras that have started to not align well and outright fail. I've sent in a camera that worked beautifully looked like I threw it down a flight of stairs (because I...

Matterport out-of-warranty repair costs?

DanSmigrod

3

9 yearsViewtech3D (16): I had a motor error come up this week, contact matterport. Luckily i turned off and on and all good. Hopefully not the start of something looming up. Im sure repair cost and transit to OZ would be expensive

Matterport Camera indicates Hardware Error

GoneCoastalSC

20

9 years3DSense (4): I had the same issue today with my camera. It only managed to do a half turn and seized up. Hardware error - motor fault or similar. I finished the scan and wanted to do some 360 outside shots, when it happened. Will contact Matterport ASAP. Any tips dealing with the support?