Video: Troubleshooting the Matterport Pro3 TMount Adapter

TomSparks

1

5 monthsTomSparks (1714): https://youtu.be/JTwVphJkulo?si=6aI8lv0y0opAU0kuVideo: Troubleshooting the Matterport Pro3 TMount Tripod Quick Release Adapter | 9 January 26 From @Matterfix ** Matterport Pro3 T-mount / Tripod Adapter (Matterfix.io video recap)** Mike from Matterfix.io breaks down the Matterport Pro3 T-mount (tripod adapter): the different versions out there, how it’s supposed to work, what commonly fails, and what to check when things go...

Video: The Sparks Plug Ep 2: Convo with Mike Vorce, Matterfix.io

TomSparks

1

5 monthsTomSparks (1714): New video with @MatterFix https://youtu.be/ZVQPJMlgzwQVideo: The Sparks Plug Ep 2: Convo with Mike Vorce, Matterfix.io | 16 December 2025 | Scan Your Space (a Division of Sparks Media Group) Founder and CEO Tom Sparks | www.ScanYourSpace.com | www.SparksMediaGroup.com | @ScanYourSpace Tom Sparks Scan Your Space (a Division of Sparks Media Group) Founder and CEO Tom Sparks | www.ScanYourSpace.com | ...

WGAN-TV — Matterport Pro3 Camera: What’s Inside and How It Works

DanSmigrod

2

1 yearDanSmigrod (32546): 241-WGAN-TV - Matterport Pro3 Camera: What’s Inside and How It Works | Video courtesy of WGAN-TV YouTube Channel | Thursday, 15 May 2025 | WGAN-TV Podcast Guest Host: Mike Vorce, Founder of MatterFix.io @MatterFix Transcript (video above) -- What’s inside a Matterport Pro3 Camera? -- How does a Matterport Pro3 Camera work? -- What if you hear a clicking sound coming from your Pro3? Stay-tuned … Hi All, I am the digital twin of...

WGAN-TV—Matterport Pro3 Camera T-Mount Tripod Adapter Teardown and Rebuild

DanSmigrod

2

1 yearDanSmigrod (32546): 242-WGAN-TV - Matterport Pro3 Camera T-Mount Tripod Adapter Teardown and Rebuild | Video courtesy of WGAN-TV YouTube Channel | Thursday, 22 May 2025 | WGAN-TV Podcast Guest Host: Mike Vorce, Founder of MatterFix.io @MatterFix Transcript (video above) -- What if you have an emergency with your Matterport Pro3 tripod mount? -- What if your brass pin version of the Matterport Pro3 T-Mount fails? -- How can you fix the Matterport Pro3...

WGAN-TV—Top 8 Most Common Matterport Pro3 Camera Repairs at MatterFix.io

DanSmigrod

2

1 yearDanSmigrod (32546): 245-WGAN-TV - Top 8 Most Common Matterport Pro3 Camera Repairs at MatterFix.io | Video courtesy of WGAN-TV YouTube Channel | Wednesday, 14 May 2025 | WGAN-TV Podcast Guest Host: Mike Vorce, Founder of MatterFix.io @MatterFix Transcript (video above) -- Have you dropped your Matterport Pro3 Camera? -- What if your Matterport Pro3 Camera has a clicking noise? -- How much does it cost to repair a Matterport Pro3 Camera? Stay-tuned....

WGAN-TV: Matterport Pro3 Camera-Understanding the Three T-Mount Adapters

DanSmigrod

1

1 yearDanSmigrod (32546): Video: Matterport Pro3 Camera - Understanding the Three T-Mount Adapter Versions with MatterFix.io | Video courtesy of WGAN-TV Vimeo Channel | Thursday, 8 May 2025 WGAN-TV: Matterport Pro3 Camera-Understanding the Three T-Mount Adapters Summary for Matterport Service Providers Using a Pro3 Camera In this episode of the WGAN-TV Podcast, Matterport Pro3 expert Mike Vorce of MatterFix.io breaks down the key differences among the three...

Pro3 Camera - 3DGS Model - Interior View

MatterFix

5

1 yearSdoughtie (627): LIVOX sensor... cool!

It's Official after over 11 years with Matterport as a Service Provider

ron0987

7

2 yearsron0987 (3970): @TomSparks There are a lot of them but the two glaring issues are when the customer service rep started laughing when I asked camera removal. I respond with you can declutter a whole room but you cannot remove a camera from the mirror. He then said your wrong you can remove a camera from the mirror. I tried to explain and he would not let me talk and started to go thru the process and I said look at my model and he goes "Oh the camera...

Resale value of Matterport Pro3 Camera?

Shawn_P

6

2 yearsHome3D (4349): I’ve been fortunate to never (yet) need Mike’s expertise to repair any of our MP cameras. But based on his reputation and the praise I’ve heard from numerous owners that he has helped, I’m really happy to know Mike is there to support us all. Thanks, Mike!

Matterport Pro2 Bottom panel repair

Connorgrego

3

2 yearsConnorgrego (25): Thanks for the help :)

Video: My Matterport Pro3 Camera is noisy! What should I do?

DanSmigrod

4

2 yearshayyu360 (49): The video was great, and I’m curious about the causes of the noise issue in the Pro3. Could it be linked to scanning with an imbalanced tripod or scanning lengthy outdoor jobs, leading to dirt and dust particles getting stuck in the Lidar Motor? What recommendations are there to ensure the camera’s safety in both scenarios? Balancing the Pro3 becomes challenging, especially when adjusting tripod legs for specific heights. Could you...

Boom. There goes the wifi antenna.

Expertise

5

3 yearsExpertise (1195): And it is back. Sent it to Matterfix, total turnaround time including shipping both ways was 6 days. If your Matterport camera gets broken, get it to Matterfix.

Matterport Scan Points Shifting (on Backup Matterport Pro2 Camera)?

BenAdgie

3

4 yearsinmerso3D (154): @BenAdgie If by shift you mean numbering changes (and repeated numbers) there should be no problem when you process it. It has happened to me in scans with more than 1000 points (with the pro2). But if it's misalignment, don't continue and waste time and work. As Dan say, then "Better call Mike" Our experience with him has been very good. Luck.

Matterport Pro2 Battery Issues

MAGNOLIA3D

5

4 yearsDanSmigrod (32546): https://youtu.be/4Jt_znG01TYVideo: Matterport Battery Issues | Video courtesy of MatterFix YouTube Channel | 27 July 2022 Transcript (video above) [00:00:11] Mike Vorce: Hello, this is Mike with MatterFix.io, and this is another one in our series of walkthrough videos that we're doing for the Matterport Service Provider Community. In these videos, we try and go through common problems that you might encounter with your Matterport...

Video>Matterport Pro2 3D Camera Teardown by MatterFix.io Founder Mike Vorce

DanSmigrod

1

4 yearsDanSmigrod (32546): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/6941afee766030dace6ca40560d2c24c.png MatterFix https://youtu.be/3n0AyIs5EhgVideo: Matterport Pro2 3D Camera Teardown | Video courtesy of MatterFix YouTube Channel | 13 August 2022 WGAN-TV | Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs (Revisited) | Guest: MatterFix (@MatterFix) Founder Mike Vorce | Thursday, 18 November 2021 | Episode #126 | ...

Help Please: Matterport Pro2 3D Camera Not Charging

Pedrotex69

7

4 yearsPedrotex69 (359): Hi all, A special thank you to Mike and Wingman. As my camera was out of warranty, and I needed it for a job tomorrow, I decided to open the camera. It was a very easy fix, I carefully removed the 6 screws from the back cover, after adding removed the rubber covers from them (they pop up easily with a screwdriver)I lifted the back cover carefully, as this as the power cables and display cables attached to the front cover, but you get enough...

Transcript: WGAN-TV Top 10 Matterport Pro1/Pro2/Pro2 Lite Repairs-Revisited

DanSmigrod

3

4 yearsDanSmigrod (32546): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/6941afee766030dace6ca40560d2c24c.png MatterFix https://youtu.be/efl_bUgJfSQVideo: DIY Matterport Repair Kits Explained | Video courtesy of MatterFix YouTube Channel | 26 July 2022 Special Offer for WGAN Forum Members https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/47aafe2c1bcbe8e402304f5db5fbda2a.png ...

Video: I Dropped my Matterport Pro2 3D Camera! Now what?

DanSmigrod

2

4 yearsVTLV (3021): Start planning on your battery taking a dive soon (could be a few months). Plan according for a time to service your property when a window opens using the information above.

Video: Buying a Used Matterport Camera? What to Look For!

DanSmigrod

1

4 yearsDanSmigrod (32546): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/6941afee766030dace6ca40560d2c24c.png MatterFix https://youtu.be/__ChKZ169GEVideo: Buying a Used Matterport Camera? What to Look For! | Video courtesy of MatterFix YouTube Channel | 26 July 2022 Special Offer for WGAN Forum Members https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/47aafe2c1bcbe8e402304f5db5fbda2a.png ...

Dropped Matterport Camera? Here’s how to test it!

MatterFix

3

4 yearsaerialpixels (484): One early morning scan, in a dark dark room, and having a bad case of presbyopia, I thought I had secured the tripod head clamp onto my Pro 1. BAM. 1.6m drop to the floor. Luckily no problem!

WGAN-TV Training U: Top 10 Matterport Pro1/Pro2/Pro2 Lite Repairs-Revisited

DanSmigrod

1

5 yearsDanSmigrod (32546): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/cf601e987215c50af49ca9001e86ac91.png https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/f41b703b050528cda490e13ff9122cc9.png WGAN-TV Training U (in Matterport | Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs (Revisited) | Guest: MatterFix (@MatterFix) Founder Mike Vorce | Thursday, 18 November 2021 | Episode #126 ...

WGAN-TV eBook | Top 10 Matterport Pro1/Pro2/Pro2 Lite Repairs-Revisited

DanSmigrod

1

5 yearsDanSmigrod (32546): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/2112b096a8594dc8e5b8594d1f142f7e.png https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/db14d75e9b44792f2a341d7d8c9e1f4e.png WGAN-TV eBook | Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs (Revisited)[/url] | Guest: MatterFix (@MatterFix) Founder Mike Vorce | Thursday, 18 November 2021 | Episode #126 ...

WGAN-TV Podcast: Top 10 Matterport Pro1/Pro2/Pro2 Lite Repairs-Revisited

DanSmigrod

1

5 yearsDanSmigrod (32546): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/64331e126d7551c14eb913670a28fdde.png https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/f41b703b050528cda490e13ff9122cc9.png WGAN-TV Podcast | Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs (Revisited) | Guest: MatterFix (@MatterFix) Founder Mike Vorce | Thursday, 18 November 2021 | Episode #126 ...

WGAN-TV: Top 10 Matterport Pro1, Pro2 & Pro2 Lite Camera Repairs-Revisited

DanSmigrod

4

5 yearsDanSmigrod (32546): WGAN-TV | Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs (Revisited) | Guest: MatterFix (@MatterFix) Founder Mike Vorce | Thursday, 18 November 2021 | Episode #126 Hi All, Charge your spare Matterport Pro2 3D Camera every 2-3 months to avoid the battery dying, was one of the tips MatterFix Founder Mike Vorce (@MatterFix) shared on WGAN-TV Live at 5 – Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs (Revisited) –...

Question of the Day: Have you ever dropped your Matterport Camera? And, ...

DanSmigrod

14

5 yearsDanSmigrod (32546): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/f41b703b050528cda490e13ff9122cc9.png Text Me 5 Minutes Before WGAN-TV is Live https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/6941afee766030dace6ca40560d2c24c.png MatterFix WGAN-TV: Top 10 Matterport Pro1, Pro2 & Pro2 Lite Camera Repair (Revisited) Hi All, After that sinking feeling when you drop your Matterport Pro1,...

It seems not all Pro2s are the same?!

Wingman

20

5 yearsWingman (4776): I have tested my new camera on a job and I can confirm transfer speed is fast as long as you come close to a camera. It is not affected by any reasonable distance created during scanning. Matterport have replied they will let me know what is wrong with my previous camera.

Matterport Pro2 - top and bottom fallen off

SWalkerATL

3

5 yearsMatterFix (678): @SWalkerATL Here at MatterFix We offer a DIY repair kit for putting a Matterport camera back together and/or replacing the wifi antenna module (if the cable has broken off during the fall). The kit includes all of the needed tools, a replacement wifi antenna module, access to a detailed walk-thru video and, if needed, a Zoom or phone consultation to get any issues or questions resolved. The kit is $230 and it includes next day shipping in the...

My Matterport Pro2 3D Camera needs a repair

Wingman

10

5 yearsDanSmigrod (32546): @Wingman That's great news. Thanks for letting us know. Dan

All about Matterport camera batteries!

MatterFix

11

5 yearsMatterFix (678): We charge $250 for one battery replacement and $400 if both batteries need to be replaced in a Matterport camera.

Video: Matterport Camera - Complete Camera Assembly Video

DanSmigrod

1

5 yearsDanSmigrod (32546): https://youtu.be/jdpLOGk7XpwVideo: Matterport Camera - Complete Camera Assembly Video | Video courtesy of MatterFix YouTube Channel | 30 May 2021 -- Hi All, Free! 12 months of WGAN-TV Training Academy Membership with MatterFix (@MatterFix) repairs of $250 or more. Best, Dan P.S. Video below: WGAN-TV Live at 5: Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs WGAN-TV Live at 5: Top 10 Matterport Pro1, Pro2 and...

This Matterport Pro1 Camera was wrecked!

MatterFix

2

5 yearsDanSmigrod (32546): WGAN-TV Live at 5: Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs with @MatterFix Founder Mike Vorce | Wednesday, 11 November 2020 @MatterFix wow! That's crazy ....! Hi All, Free! 12 months of WGAN-TV Training Academy Membership with MatterFix repairs of $250 or more. Dan

Transcript: WGAN-TV Top 10 Matterport Pro1, Pro2 & Pro2 Lite Camera Repairs

DanSmigrod

3

5 yearsDanSmigrod (32546): @MatterFix Founder Mike Vorce A viewer writes: Very Informative. I just bought a used Pro 1 and I've tested it and it works fine. When i charge it it gives me the double blinking light but it only shows 5 1/2 hours of charge and 1/2 full on the charge bar. Should I be concerned? @MatterFix, should she be concerned? Dan

Matterport Camera Repairs - topic of the day - WiFi antenna issues

MatterFix

6

5 yearsDanSmigrod (32546): Video: WGAN-TV Top 10 Matterport Pro Camera Repairs with MatterFix Founder Mike Vorce-#1633-Show Overview And Camera GPS And Wifi Antenna Repair with @MatterFix Founder Mike Vorce Hi All, In this WGAN-TV Short Story (#1633, above), @MatterFix Founder Mike Vorce discusses the GPS and WiFi Repair for the Matterport Pro camera. We Get Around Network Forum Members receive a free 12-month WGAN-TV Training Academy Membership when you do a $250...

Free WGAN-TV Training U Course: Top 10 Matterport Pro1/Pro2 Camera Repairs

DanSmigrod

1

6 yearsDanSmigrod (32546): https://e3effa51eee72fd900e3-2fb779bd12ec72d4612275342f2c9187.ssl.cf1.rackcdn.com/adc97b8d98378157643c35fbd186634d.pngScreen Grab: 83A-WGAN-TV Top 10 Matterport Pro1, Pro2 & Pro2 Lite Camera Repairs: Wi-Fi | GPS | Housing | Batteries | Component Board | Charger Port | Stepper Motor | Rotator Gearbox | Sensor Errors | DIY Failed Repair Attempt | More Free Course: WGAN-TV | Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs: ...

WGAN-TV Live at 5: Top 10 Matterport Pro1, Pro2 & Pro2 Lite Camera Repairs

DanSmigrod

4

6 yearsDanSmigrod (32546): WGAN-TV Live at 5: Top 10 Matterport Pro1, Pro2 and Pro2 Lite Camera Repairs with @MatterFix Founder Mike Vorce | Wednesday, 11 November 2020 Mike Vorce @MatterFix ... Thanks for being my guest on WGAN-TV Live at 5 early today. :heart: the bonus of tips on buying a used Matterport Pro Camera. Beat, Dan

Matterport Webinar: More Blurring Controls; LiDAR in iOS; Pro1 Support

DanSmigrod

8

6 yearsDanSmigrod (32546): https://youtu.be/F0xFG_PnWCUVideo: Matterport ShopTalk #9 | New Features and Updates & Part 2 of Customizing your Model | Video courtesy of Matterport YouTube Channel | 14 October 2020 Hi All, If you missed Matterport ShopTalk #9 webinar, the video is above. Dan

Express Matterport Camera Repair Service

MatterFix

20

6 yearsMatterFix (678): @jorjawhite - sent you a pm

Matterport Pro2 Wiggly Loose Charge Port

cgraft

3

6 yearstoddwaddington (541): Hey @cgraft. Mine is the same. Although, I haven't tested it to see if it will fall out. I place it where I know it won't be kicked or tugged. It works but does not plug in snugly. Purchased a few months ago.